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Mars Inc. - The Chocolate Story (Audio)

M&M’s, Snickers, Milky Way, Double Mint, Ben’s Rice, Pedigree, Whiskas, VCA, Banfield… all the brands you know, owned by the company you know nothing about: Mars, Incorporated. And Mars itself is 100% owned and deeply intertwined with the Mars family, who are currently the second wealthiest (and perhaps first most secretive!) family in the United States. Tune in for one of the 20th century’s most incredible entrepreneurial stories across candy and pet care, and one that’s all the more incredible because it’s so little-known! Sponsors: Many thanks to our fantastic Fall ‘24 Season partners: J.P. Morgan Payments https://bit.ly/acquiredJPMPF245yt Crusoe https://bit.ly/acquiredcrusoefall24 Statsig https://bit.ly/acquiredstatsig24 Links: Hershey’s M&M response: Hershey-ets https://shop.hersheys.com/holiday/sweet-treats/032284016385.html Our past episodes on Berkshire Hathaway https://www.acquired.fm/episodes/berkshire-hathaway-part-i LVMH https://www.acquired.fm/episodes/lvmh Novo Nordisk https://www.acquired.fm/episodes/novo-nordisk-ozempic Worldly Partners Multi-Decade Mars Study https://worldlypartners.com/wp-content/uploads/2024/12/Mars-Inc.pdf Episode sources https://docs.google.com/document/d/1saoPN-Scw7bcyf4nbNNY10Ek5GuVwQep6eIq0-bAK6U/edit?usp=sharing Carve Outs: Dandelion Chocolate https://www.dandelionchocolate.com The Dandelion Chocolate Advent Calendar https://www.dandelionchocolate.com/products/2025-advent-calendar-preorder Tesla Model Y + repair service https://ts.la/ben11770 Silo https://www.imdb.com/title/tt14688458/ Home Alone https://www.imdb.com/title/tt0099785/ More Acquired: Get email updates with hints on next episode and follow-ups from recent episodes https://www.acquired.fm/email Join the Slack http://acquired.fm/slack Subscribe to ACQ2 https://pod.link/acquiredlp Check out the latest swag in the ACQ Merch Store! https://www.acquired.fm/store Note: Acquired hosts and guests may hold assets discussed in this episode. This podcast is not investment advice, and is intended for informational and entertainment purposes only. You should do your own research and make your own independent decisions when considering any financial transactions.

Ben GilberthostDavid Rosenthalhost
Dec 15, 20243h 53mWatch on YouTube ↗

At a glance

WHAT IT’S REALLY ABOUT

Mars built global candy empire through scale, secrecy, and strategy

  1. The episode traces Mars Inc.’s origins from Frank Mars’s early failures to the breakthrough success of the Milky Way, then shifts to the real architect of modern Mars: his estranged, fiercely ambitious son Forrest Mars Sr.
  2. It explains how chocolate’s manufacturing complexity, World War-era demand, and distribution/marketing innovations (especially TV) reshaped the American candy industry—and how Mars used scale, efficiency, and brand building to overtake Hershey.
  3. A central arc is Forrest’s “empire-minded” playbook: learning European chocolate-making, building Mars Bar in the UK, entering pet food early, then returning to the US to create M&M’s via a shrewd Hershey partnership and later consolidate control of Mars Inc.
  4. The story culminates in Mars’s long-term advantages (ROTA discipline, decentralized conglomerate strategy, extreme privacy), its pet-care dominance today, and its modern expansion via mega-deals like Wrigley and the proposed Kellanova acquisition.

IDEAS WORTH REMEMBERING

5 ideas

Chocolate is hard—and controlling production becomes a strategic moat.

Chocolate requires complex agricultural sourcing and precise processing (fermentation, roasting, conching, tempering). Forrest’s push to make Mars’s own chocolate reduced supplier dependence (Hershey) and enabled scale, quality consistency, and pricing power.

Being first to define a region’s “taste” can lock in demand for decades.

Hershey set America’s baseline chocolate taste (including its distinctive sour note), reinforced by WWII rations and nostalgia. The episode argues candy preference is deeply path-dependent and sticky once childhood associations form.

Mars used “scale economies + low prices + ubiquity” to thrive even in downturns.

Mars grew rapidly during the Great Depression by keeping products affordable and leveraging efficient manufacturing. Candy’s low-ticket “dopamine hit” makes it unusually resilient when consumer budgets are stressed.

M&M’s succeeded by reframing the buyer, not just the eater.

Market research found kids loved M&M’s, but parents controlled purchases; the slogan “melts in your mouth, not in your hand” targeted parents’ mess-avoidance anxiety. This was a modern marketing leap in an industry that often avoided advertising entirely.

ROTA discipline forces reinvestment and operational rigor over headline profit.

Mars emphasized return on total assets (and revalued assets at replacement/market value), pushing fast payback on CapEx and discouraging complacency. The 18% ROTA target implicitly demanded continuous efficiency gains and reinvestment rather than maximizing short-term margins.

WORDS WORTH SAVING

5 quotes

I want to conquer the whole goddamn world.

Forrest Mars (as quoted in family archives)

You can hire lawyers… but if you wanna get rich, you gotta know how to make a product.

Forrest Mars

I'm not a candy maker, I'm empire-minded.

Forrest Mars

The milk chocolate that melts in your mouth, not in your hand.

M&M’s advertising tagline (discussed by hosts)

Buy commodities, sell brands… has long been a formula for business success.

Warren Buffett (as quoted in episode discussion)

Origins of American chocolate and milk chocolateFrank Mars’s early ventures and Milky Way creationForrest Mars Sr.: ambition, Yale/DuPont influence, factory disciplineUK expansion: Mars Bar, Cadbury supply, early pet food betM&M’s: Hershey partnership, WWII military demand, postwar marketingMars Principles: quality, responsibility, mutuality, efficiency, freedomROTA (return on total assets) as core operating metricVertical integration: making chocolate to break dependence on HersheyRetail shelf-space, impulse buying, TV advertising arms raceConglomerate growth: Wrigley, pet hospitals, KIND, Kellanova dealPrivate ownership, secrecy, culture (open offices, no perks)Climate change and cacao supply/taste risk

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