Privacy Policy

Overview

uListen AI ("uListen", "the service", "we", "our") is available as a free Chrome browser extension and an Android mobile app. uListen makes YouTube podcasts searchable and memorable with AI-powered summaries, searchable transcripts, speaker-labeled captions, and smart playback controls for YouTube videos. On Chrome, the extension only operates on YouTube (youtube.com) and cannot access your browsing activity on other websites. This privacy policy explains what data we collect, how we use it, and your rights regarding your data.

Summary: We collect your email address to identify your account and track usage. Video IDs are sent to check if analysis (summaries, transcripts, captions) is available. Standard server logs (IP addresses, video IDs, timestamps) are kept for 30 days. We do not sell data or use it for advertising.

Privacy at a Glance

Here's how we handle your data:

Data Collection

This section describes all data the extension collects and does not collect.

Data Handling

Data is transmitted to our server via encrypted HTTPS:

• Email address: Sent once during authentication to identify your account
• Video IDs: Sent when you visit a video to check if analysis (summaries, transcripts, captions) is available
• Catalog requests: The extension fetches the list of supported podcast channels, episode details for individual channels, and search results when you search the catalog

All transmission uses TLS 1.2+ encryption. Your email is used only to identify your account and track usage, never for marketing or sold to third parties.

Data Storage

All data storage is designed to be minimal and privacy-preserving.

Data Sharing

We do not sell user data or share it for advertising purposes.

Chrome Permissions Explained

The extension requests these permissions for the following specific purposes:

For future premium features (usage tracking, subscriptions), the extension may request additional permissions to read your Chrome profile email for account identification.

Android App Permissions Explained

The Android app requests these permissions for the following specific purposes:

Notification Data Handling (Android)

The Android app's Smart Detection feature reads YouTube notification titles to identify when a supported podcast episode is playing. This data is handled as follows:

• Notification titles from YouTube are used for local fuzzy matching only and are never sent to our servers
• Non-YouTube notifications are discarded immediately in the first line of our notification handler without being read, stored, or transmitted
• No notification content is logged, cached, or persisted in any form

Android Local Data Storage

The following data is stored locally on your Android device:

All local data is deleted when you uninstall the app. To clear data without uninstalling, use Android Settings > Apps > uListen > Clear Data.

Account & Email

The service's core features, including captions, summaries, transcripts, and podcast catalog, work without any account or sign-in. When you visit a supported video, the service fetches analysis using only the video ID.

For premium features (usage tracking, subscriptions), we may access your email address:

• Chrome extension: Read from your Chrome browser profile (no separate sign-in required)
• Android app: Obtained via Google Credential Manager sign-in (Google Account picker)
• Sent to our server to identify your account
• Stored locally on your device for convenience
• Never used for marketing or shared with third parties

If you're not signed in, the service still works for basic features.

AI-Generated Content

The extension displays AI-generated summaries, transcripts, and speaker identifications for supported podcast episodes. This content is pre-processed on our servers from publicly available video content. We do not process your personal viewing activity with AI.

AI-generated content is provided for informational purposes. Summaries are interpretive and highlight what our AI identifies as key points. Transcripts are high-accuracy but may contain errors, particularly with technical terms or proper nouns. Speaker identification is automated and may occasionally misattribute dialogue.

If you notice errors in AI-generated content, please contact us at support@ulisten.ai.

Data Security

Crash Reporting (Android)

The Android app uses Firebase Crashlytics for crash reporting in production builds only. When a crash occurs:

• An anonymized crash report is sent to Firebase Crashlytics, including stack traces and device information (OS version, device model)
• No email address or personally identifiable information is included in crash reports (PII is stripped before sending)
• Crash reporting is disabled in debug/development builds
• Crash data is retained by Firebase Crashlytics for 90 days

Extension Error Reporting

The Chrome extension includes automatic error reporting to help us detect and fix issues that prevent the extension from working correctly:

• When a feature fails to load (e.g., the panel or player controls do not appear), an automatic report is sent containing the extension version, Chrome version, and which page elements were present or missing
• You can also submit a manual bug report from the panel header, which includes the above plus recent extension log entries and basic settings
• No personal data is included in error reports: no email address, no authentication tokens, no browsing history, and no content from other extensions or YouTube's internal logging
• Log entries are scoped to our own extension output only (entries prefixed with [uListen-])
• Error reports are stored in Google Cloud Storage and retained for 90 days

Your Rights

Under GDPR, CCPA, and similar privacy regulations, you have rights regarding your personal data. While server logs contain IP addresses (which may be considered personal data under some regulations), here is how we handle your rights:

• Right to Access: Contact us to request any data associated with your email address or IP
• Right to Deletion: Server logs are automatically deleted after 30 days; contact us for earlier deletion
• Right to Portability: Contact us if you need a copy of your data
• Right to Opt-Out: You can uninstall the extension at any time

To remove all local data, simply uninstall the extension from Chrome. This will delete all locally stored preferences.

To exercise these rights, contact us at support@ulisten.ai

Google API Compliance & Limited Use

The use of information received from Google APIs adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements:

Changes to This Policy

We may update this privacy policy from time to time. If we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the extension after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or the extension's data practices, please contact us at: support@ulisten.ai

Developer Information

uListen AI is developed and maintained by uListen AI.
Website: https://ulisten.ai