How I AIChatGPT agent mode: The “little helper” that transformed recruiting & solved parking nightmares
CHAPTERS
What ChatGPT agent mode is—and why Michal needed it for real work
Claire introduces ChatGPT’s agent mode (agentic browsing) and Michal explains the core problem: talented teams lose hours to repetitive, manual tasks just to gather information. For recruiting, the key requirement was not just web search, but logging into LinkedIn and taking actions like a human would.
Designing the recruiting agent: “little helper” prompt structure and constraints
Michal walks through how he built an effective agent prompt by first setting a role (“You are an IT recruiter”), then defining an explicit task flow, then adding hiring-team-specific constraints. Claire highlights how interviewing colleagues to capture their step-by-step process is often enough to automate meaningful work.
Agent mode in action: watching it browse LinkedIn like a human operator
They demo the agent navigating LinkedIn: reading the job description, opening LinkedIn, searching, clicking through results, and evaluating profiles. Claire notes how surprising this “magic computer” experience can be for non-technical users and calls out the UX design choices that make agent browsing understandable and usable.
Output format that recruiters can trust: ranked candidates + anonymization
Michal shows an example result: five candidates returned within about ten minutes, with match scores and links. They discuss why scoring helps compare options, and why anonymizing candidate info can reduce bias and focus reviewers on qualifications against stated criteria.
Team validation and impact: quality wins, not just speed
Michal sanity-checks the AI’s first output by sending it to the hiring manager for evaluation. The manager reports that four of five were strong fits they hadn’t found manually, which builds trust and leads to expanding the workflow across more roles.
From research PDFs to “talking” personas: the goal for custom GPTs
The conversation shifts from finding real people to creating interactive buyer-persona GPTs. HoneyBook had extensive, expensive customer research trapped in documents, so the goal became making those personas conversational and easy to consult during product and marketing decisions.
Using NotebookLM to convert source research into persona prompts
Michal uses Google’s NotebookLM because it can be constrained to user-provided sources and provide citations. He prompts it as an expert prompt engineer to generate highly detailed persona instructions—while explicitly forbidding invention beyond what’s written or implied in the research.
Refining prompts for production: length limits and persona guardrails
The initial persona prompts needed tightening: some exceeded ChatGPT’s custom GPT instruction limits and lacked behavioral guardrails. Michal refines using ChatGPT and sometimes Claude, adding boundaries to keep the personas safe, focused, and consistent at scale.
Demo: brainstorming with different persona GPTs for marketing copy
Michal demonstrates asking persona GPTs for ad headlines that would catch their attention during a busy workday. Different personas return distinct headline styles and explain the reasoning, letting teams test messaging against customer mindsets quickly.
Solving SF parking chaos: Giants game schedule → Google Calendar ICS automation
Michal tackles a very practical operations problem: parking near Oracle Park spikes dramatically on day games. He uses ChatGPT to find relevant home games within a time window and generate a filtered ICS calendar file that flags high-risk parking days without blocking availability.
Lightning round: internal automation roles, prompting habits, and a rewrite template
They close with a discussion of Michal’s role as a Technical Operations Engineer building and enabling internal tooling. Michal shares his go-to prompting technique: ask the model to rewrite the prompt by specifying what’s wrong, what “right” looks like, and explicitly granting permission to delete/replace parts of the original.
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