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How Webflow’s CPO built an AI chief of staff to manage her calendar and drive internal AI adoption

Rachel Wolan, the chief product officer at Webflow, has embraced AI not just as a product leader but as a hands-on builder. A coder since age 16, Rachel has returned to her technical roots by creating a custom AI chief-of-staff application that helps manage her executive workload. In this episode, she demonstrates how she uses personal AI software to prep for meetings, triage her calendar, manage emails, and even get brutally honest feedback about how she’s spending her time. *What you’ll learn:* 1. How Rachel built a custom AI chief-of-staff application that integrates with her calendar, email, and more 2. Why building personal software can be a gateway to understanding AI’s capabilities for executives 3. How her AI agents help her prep for podcasts, dinners, and meetings with just-in-time information 4. The technical approach to building personal AI software using markdown files, API tokens, and multiple LLM interfaces 5. How Rachel organized company-wide “builder days” that dramatically increased AI tool adoption across her organization 6. Why she believes executives must lead by example in AI adoption to authentically drive organizational change *Brought to you by:* Graphite—Your AI code review platform: https://graphitedev.link/howiai Atlassian for Startups—From MVP to IPO: https://atlassian.com/startups/howiai *In this episode, we cover:* (00:00) Introduction to Rachel Wolan (02:26) Why Rachel started leaning into AI (06:26) Building an AI chief of staff (08:17) Prepping for the podcast (10:00) Rachel’s morning flow with her AI chief of staff (14:14) Designing a personalized interface with custom note cards (16:34) Getting “brutal truth” feedback from your AI assistant (19:34) Email triage and management workflows (23:31) Prepping for networking dinners and events (28:18) The result of building an AI chief of staff (30:09) Organizing “builder days” to drive AI adoption (35:38) Measuring the impact of AI adoption initiatives (38:00) Lightning round and final thoughts *Tools referenced:* • Claude: https://claude.ai/ • Claude Code: https://claude.ai/code • Cursor: https://cursor.com/ • Google Calendar API: https://developers.google.com/calendar • Gmail API: https://developers.google.com/gmail • Webflow: https://webflow.com/ • Figma: https://www.figma.com/ • Make: https://www.make.com/ • Hex: https://hex.tech/ *Other references:* • The complete beginner’s guide to coding with AI: from PRD to generating your very first lines of code: https://www.lennysnewsletter.com/p/the-complete-beginners-guide-to-coding *Where to find Rachel Wolan:* LinkedIn: https://www.linkedin.com/in/rachelwolan/ X: https://x.com/rachelwolan Webflow: https://webflow.com *Where to find Claire Vo:* ChatPRD: https://www.chatprd.ai/ Website: https://clairevo.com/ LinkedIn: https://www.linkedin.com/in/clairevo/ X: https://x.com/clairevo _Production and marketing by https://penname.co/._ _For inquiries about sponsoring the podcast, email jordan@penname.co._

Claire VohostRachel Wolanguest
Dec 29, 202543mWatch on YouTube ↗

CHAPTERS

  1. Why the “AI-native executive” matters (and why Rachel is unusual)

    Claire frames the episode around a gap in AI discourse: lots of talk about AI-native ICs, less about AI-native executives. Rachel Wolan (Webflow CPO) represents a hands-on exec who uses AI tools daily and builds custom software to run her work.

  2. Rachel’s on-ramp: from early coding to “vibe coding” as a daily driver

    Rachel describes returning to hands-on building after years away from coding, enabled by modern app-generation tools. A personal weekend project (capturing kids’ memories) rekindled the habit, and she now spends significant time in Claude Code maintaining and iterating on her own app.

  3. The AI Chief of Staff concept: building for an ‘N of one’ and iterating agents

    Rachel introduces her AI chief of staff as the first app she tried to build—and has continuously refined. The goal is to offload repetitive executive workflows and to lead authentically by modeling daily AI prototyping behavior for her team.

  4. Podcast prep workflow: generating a structured “How I AI” flow in minutes

    Rachel demos how she uses Claude (often in multiple terminals) to generate a structured prep pack for speaking/podcast engagements. The output includes an executive summary and multiple narrative options, helping her be ready with minimal lead time.

  5. Morning calendar triage: reflective analysis and planning delegation

    Rachel shows how the chief of staff reviews her calendar to identify improvements and patterns—similar to what a human chief of staff might do. The assistant can flag issues like lack of customer time, poor energy management, and overbooking, then suggest concrete changes.

  6. Under the hood & guardrails: API tokens, scoped permissions, and ‘janky’ power management

    Rachel explains the technical setup: Google Cloud tokens stored in dotenv, with carefully limited permissions. She iterates on how much authority the agent has, often reducing power when it feels like overreach, emphasizing safety-by-design for personal agents.

  7. Personalized UI design: note-card priorities, “Apple Notes” inspiration, and joy in software

    They pause on the web app interface: a playful blue lined note-card UI for daily priorities and accomplishments. The chapter highlights “personal software” advantages—designing for delight, iterating quickly, and building ephemeral widgets that match how you think.

  8. Brutal truth mode: using AI to coach executive behavior (and calibrating tone)

    Rachel intentionally instructs the assistant to be harsh, producing blunt feedback like “you’re operating as a senior PM, not a CPO.” The segment shows how tone prompting can turn an assistant into a coach that surfaces uncomfortable but useful patterns.

  9. Email triage agent: archive, prioritize, and draft—without replying to everything

    Rachel walks through email workflows: the agent clears low-value noise, keeps critical items in the inbox, and drafts replies for high-leverage messages. The key challenge is teaching the agent what matters (e.g., partnerships) and what to ignore (e.g., SDR inbounds).

  10. Networking dinner prep: screenshot → attendee research → tailored conversation starters

    Rachel demos a dinner-prep workflow: she uploads a screenshot of the guest list, the agent identifies attendees, searches web/LinkedIn, and produces a structured prep doc. Because the system also has context about Rachel and Webflow’s latest releases, it can generate relevant talking points and priority connections.

  11. Markdown as the knowledge backbone: personal context files and reusable agent memory

    They describe storing key materials as Markdown inside the repo—personal communication preferences, resources, and monthly product release summaries. Markdown becomes both the app’s content source and a shared substrate that any agent (Claude Code/Cursor) can reference later.

  12. Outcomes: closer to the metal, better technical conversations, and faster learning loops

    Rachel reflects on how building the chief of staff improved her effectiveness beyond time savings. It deepened her understanding of AI product development, brought her closer to Webflow’s codebase, and made technical discovery more accessible without reading everything manually.

  13. Driving internal AI adoption with “Builder Days”: structure, incentives, and sustained usage

    The conversation shifts to organizational adoption. Rachel explains Webflow’s Builder Days—pausing normal work to build prototypes with tools like Cursor, Figma, Make, and Webflow—supported by warmups, office hours, judging panels, and prizes to push people past the initial friction.

  14. Measuring impact and evolving talent systems: dashboards, feedback, ladders, and hiring

    Rachel shares how they track adoption (e.g., Cursor usage dashboards) and collect survey feedback to iterate on the program. She ties AI fluency to broader talent systems—career ladders, interviewing, expectations—treating AI capability as a multi-dimensional competency, not a single skill.

  15. Lightning round: product vs. personal software, and a practical prompting trick

    In closing, Rachel predicts parts of an AI chief of staff could become a product ecosystem, though form factors may change. She shares a pragmatic prompting method: clear context when stuck, and use numeric intensity (“10x/100x”) to calibrate tone and output.

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