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Joe Rogan Experience #1583 - John Terzian & Craig Susser

John Terzian is co-founder and co-president of Los Angeles-based hospitality and lifestyle firm The h.wood Group. Craig Susser is the owner of the Los Angeles restaurant Craig's, and creator of the non-dairy ice cream brand Craig's Vegan.

John TerzianguestCraig SusserguestJoe Roganhost
Jun 27, 20241h 54mWatch on YouTube ↗

EVERY SPOKEN WORD

  1. 0:0015:00

    (drumbeats) Joe Rogan podcast,…

    1. JT

      (drumbeats) Joe Rogan podcast, check it out.

    2. NA

      The Joe Rogan Experience.

    3. CS

      Train by day, Joe Rogan podcast by night. All day. (instrumental music plays)

    4. JR

      What up? What up, my brother? Uh, so gentlemen, why don't we, let's start, just introduce yourself. John, introduce yourself. Tell people what you do.

    5. JT

      I'm John Terzian. I own a company called H. Wood Group. So we have restaurants, nightclubs, Delilah, Nice Guy, Bootsy Bellows are some of them.

    6. JR

      And Craig?

    7. CS

      Uh, I'm Craig Susser. My God, I feel like such a slacker compared to that.

    8. JT

      Yeah? You should.

    9. CS

      Uh, I own a place called Craig's Restaurant-

    10. JT

      (laughs)

    11. CS

      ... and, uh, and a, uh, a vegan ice cream company called Craig's Vegan, which-

    12. JR

      A place called Craig's. Very modest. It's one of the best restaurants in LA.

    13. CS

      Yeah. Thank you.

    14. JR

      Very, uh, highly respected place.

    15. JT

      Yep.

    16. JR

      And we- we're here to talk about what the fuck is happening to the restaurant industry during this pandemic and how crazy it is. Um, you know, I- I, I've talked about this before but having you guys on, so you could say firsthand what it's been like to you, and what this experience has been like, and, uh, how poorly it's been handled. Just, I wanna give people a sense of this at home, what it's like from two men who have made their living in the hospitality and restaurant industry.

    17. JT

      Yeah. Yeah, I mean, you wanna start, Craig?

    18. CS

      Well, no. It, it... The funny thing is, it's like w- we're the rule-followers.

    19. JR

      Yeah.

    20. CS

      We're the ones that are used to handling the health department. We're the ones that are used to, uh, you know, doing everything that, uh, you know, from a safety standpoint. Right? And now, we're the ones that are being crushed or being picked on, so to speak, by... But that's the way a lot of people in the industry feel, because we're the ones that are being shut down in a city, um, where a lot of other businesses are remaining open, like malls, distribution centers, markets.

    21. JR

      Stores.

    22. CS

      I mean, you, you can go to a mall and go shopping. You can go on an airplane from LA to, you know, New York, take your mask off, and eat, and that's okay. But you can't eat outdoors in a restaurant in LA that's following social distancing, all the health guidelines. I mean, we know our business. And so, it's been really hard since, what, it started March 15th. We-

    23. JR

      Yep.

    24. CS

      ... we shut down. Um, we were then told to put glass in between our, our booths, so we did that. We opened for about 10 days. Um, we did UV lights in the, in the, in the air-conditioning systems.

    25. JT

      Air filtration, all the stup- uh, everything.

    26. CS

      Absolutely. And then we built patios. Um, I've personally spent $250,000 abiding by the rules that were set forth by the state, by the county, by the governors, by, by everybody. And, and then to just kind of be shut down is really, really difficult. And it's not about me, and it's not about my restaurant, and it's not about John. It's not about... It's about the employees. It's about the dishwashers, and the busboys, and the servers that live day to day on the money that they make at the restaurant. It's their livelihood. It's how they feed their families. They send money back to the countries that they came from, you know? Th- this is a larger issue. And, and the reason it's a larger issue is, one little restaurant like Craig's, we have 90 employees. A furniture store might have five or six. So when you shut down an industry like that, it really has a huge economic impact. And then it has a social impact, because we all love to eat. It's the one thing we have in common.

    27. JR

      Yeah.

    28. CS

      We like to get together as people.

    29. JR

      I'm a, I'm a giant fan of restaurants. I mean-

    30. JT

      Yeah.

  2. 15:0030:00

    Sure. …

    1. CS

      it to be an honest conversation of, "I think your policies are wrong. I don't dislike you as a person." Right? That there's a big distinction.

    2. JT

      Sure.

    3. CS

      Okay? So that's- that's all I'm trying to say. But I will say that, uh, you know, on the reservation list, um, somebody's named that rhymes with spaghetti will not get a reservation, okay? We'll do... I'll- I'll- I'll- I'll do that.

    4. JR

      (laughs)

    5. CS

      (laughs)

    6. JT

      I mean, I will say I've spoken out about him and we got targeted pretty hardcore, openly.

    7. JR

      They targeted you?

    8. JT

      They came, hea- health came every night when I finally called. "Where are the permits for al fresco? Where's this?" Every single night. I'm like, "You were here last night." "Well, you know, we- we were instructed to come every night." I said, "Okay, that makes sense."

    9. JR

      You were instructed every- to come every night-

    10. JT

      That's what this is-

    11. JR

      ... because you talked out against Garcetti?

    12. JT

      And Newsom, correct.

    13. JR

      Jesus fucking Christ.

    14. JT

      And- and my- my thing is, I agree, it's nothing personal. I- I- it's- it's their policies, their arbitrary policies. How does it make sense that, you know, there's a million people passing through TSA a day? I looked up all the stats. How does it make sense that we can fly here, for example, uh, any- anywhere, Austin, New York, wherever it might be, and go right back in the same day with zero- zero issues, zero checks, zero anything? Yet outdoor dining is completely shut down.

    15. CS

      By the way, this is the first time in nine months I've left LA.

    16. JT

      Yeah.

    17. CS

      And- and the only reason- the way I got down here through Jet Age, by the way, thank you for a great ride, and they were really cool.

    18. JT

      And private suite.

    19. CS

      And you guys are-

    20. JT

      The best.

    21. CS

      ... you should... You're a big baller, you should use Jet Edge. Um, but I'm flying back United tonight and- and, you know, it's the first time in nine months that I've left LA, um, and I'm not a science denier and I take precautions and I'm around a lot of people. When the- when the patio was open, I was around 150, 180 people a night. But you can go from LA to New York, you can take your mask down and eat. You can land in LA, you can go in a hotel, you can then go to a mall and go shopping, okay? You can grab some food to go. We could sit together and eat outdoors in the mall. But I can't go outdoor and eat at a restaurant at- that employs 90 to 100 people and keep a business afloat. We're not thriving. You know, outdoor dining doesn't- doesn't- it isn't blowing the doors off of the revenue. It allows us-

    22. JT

      Keeps people employed.

    23. CS

      ... to keep all of the people employed. It allows employees to make some money. We're paying payroll taxes, we're paying sales taxes, and we're just one little place. There's 30,000 restaurants in Los Angeles. Now, one of the reasons they cited for shutting it down was they found that 10% of the restaurants weren't abiding by the rules. So, well, I would say then- then why don't you go to those 10% of restaurants and shut them down or give them warnings to the point where they do come into line? So if they're not social distancing and they are not wearing masks and shields and they're not wearing gloves and they're not doing all the things that you've asked restaurants to do, well then, you can target them. But to shoot- to shut down an entire industry because you feel like you have a couple of bad actors makes no sense.

    24. JR

      None of this makes any sense, and this is the first time, we were talking about this before the show, that- that people are realizing how important it is who the mayor is-

    25. JT

      Oh, yeah.

    26. JR

      ... how important it is who the governor is.

    27. JT

      Yeah.

    28. JR

      And the fact that the mayor is actively targeting you guys 'cause you've spoken out against these fucking ridiculous, draconian restrictions-

    29. JT

      Yeah.

    30. JR

      ... that don't have any... There's no logic behind them. There's no studies. They're- they're obviously when you take them to court and they- they show that the studies are about indoor dining and not outdoor, that they're lying. So-

  3. 30:0045:00

    Yeah. Well, that's the…

    1. CS

      Or how am I gonna pay for this? Or how am I gonna keep my employees? Or how am I gonna keep my business afloat? Like, the, the stress is almost worse than the actual disease.

    2. JR

      Yeah. Well, that's the case with a lot of people. The suicides are up, drug addiction's up.

    3. JT

      And mental health is-

    4. JR

      Yes.

    5. JT

      ... through the roof.

    6. JR

      Yeah, through the roof. Yeah, there's a lot of issues. And-

    7. CS

      There's vodka in this, by the way.

    8. JR

      There's vodka in that one?

    9. CS

      No.

    10. JR

      Well, you could have some if you want. We have booze here. But the unwillingness to course correct is one of the most disturbing things about this. Like the, the, the understanding-

    11. JT

      Yeah.

    12. JR

      ... that this is deteriorating these businesses, destroying small businesses, destroying restaurants, destroying bars, destroying comedy clubs, and no willingness to course correct or make some sort of a, uh... Like find some sort of middle ground.

    13. CS

      And LA's, LA's being impacted hugely, but think about the restaurant scene in New York. I mean it's-

    14. JR

      Oh my God.

    15. CS

      ... it's 30 degrees there-

    16. JR

      Yeah.

    17. CS

      ... and it's snowing. And-

    18. JR

      They're going outside. But at least they can go outside.

    19. CS

      They, they're-

    20. JR

      How about that?

    21. CS

      ... still allowing outdoor dining.

    22. JT

      Yeah.

    23. JR

      Yeah. But at New York is allowing outdoor dining-

    24. JT

      They are.

    25. JR

      ... which is fucking bananas. Like why isn't LA?

    26. JT

      What, what-

    27. JR

      Explain that to me.

    28. JT

      I think back when this all started, we all, when everyone thought this was like the black plague and this is the-

    29. JR

      Yeah.

    30. JT

      ... worst thing ever, everyone understood shutting everything down. I think now that we've seen what, what's going on, I, I don't see why they can't correct it and say, you know...... there's a safe way to do this.

  4. 45:001:00:00

    No. …

    1. JR

    2. JT

      No.

    3. JR

      You can't. There's nothing he could've said. What it is, is it shows you the type of person that wants to be a politician in the first place.

    4. JT

      Yeah.

    5. JR

      The type of person that wants to control people.

    6. JT

      It also shows you how bad people want to be at social gatherings. (laughs)

    7. JR

      Yes.

    8. CS

      Yes.

    9. JT

      I don't blame him. It's his friend's 50th birthday. Go.

    10. JR

      Yes. Yes, but e- but even the lie of it being-

    11. JT

      The lie is-

    12. JR

      ... outdoors.

    13. JT

      Oh.

    14. CS

      Yeah. That's, that's-

    15. JT

      The lie was so deep. You think there were no pictures?

    16. JR

      Well, he didn't think there were pictures.

    17. JT

      (laughs)

    18. JR

      No, no, the point, someone took a picture from the outside. But the literally, the thing that drives me crazy is Sheila Kool going to dinner on the very day- Right after. ... she voted to close them.

    19. JT

      Did you, did you hear her excuse?

    20. JR

      What'd she say?

    21. JT

      She tried to say it's her favorite restaurant, and she wanted to go tell them how sad she feels. Claims she didn't eat, pictures of her actually eating.

    22. JR

      Ugh.

    23. CS

      Meanwhile-

    24. JT

      No explanation to the staff by the way. All a lie.

    25. CS

      Meanwhile, a couple days later, she gave an interview as to why she voted no, and she wro- she said she read all the scientific data that was given to her.

    26. JT

      Yeah.

    27. JR

      (laughs)

    28. CS

      There wasn't any.

    29. JT

      Yeah.

    30. JR

      Oh, God. These dirty people.

  5. 1:00:001:04:49

    Well, it's also, it…

    1. CS

      And guess what? We've all risen through the ranks together.

    2. JR

      Well, it's also, it trickles down from the top. Like you've sort of, you've developed this environment where you have this friendly family, like fun-

    3. CS

      Right.

    4. JR

      ... environment.

    5. CS

      Well, that's one of the reasons why-

    6. JR

      And people gravitate towards it.

    7. CS

      ... we didn't let anybody go during COVID. We've let the busboys on furlough and the, and the bartenders, but we've kept everybody else. So-

    8. JR

      Austin, Travis County moves to stage five COVID-19 restrictions just ahead of Christmas. What does that mean?

    9. NA

      Just announced this.

    10. JR

      Wow. Just today?

    11. JT

      Breaking.

    12. NA

      Like with like 20 minutes ago.

    13. CS

      So, does that mean that ... So, does that mean like they-

    14. JR

      Restaurants move to 90% capacity.

    15. NA

      They might not allow people in them, they're saying.

    16. CS

      Really?

    17. NA

      Contactless ... They're suggesting contactless delivery only.

    18. JT

      Maybe new somebody new here.

    19. JR

      Suggested.

    20. NA

      But they're not sh- they're not forcing them to shut down as well. I was just trying to read so I can explain it to you quickly, but-

    21. JR

      I feel like-

    22. JT

      See, I feel like-

    23. JR

      ... suggestions are great.

    24. JT

      ... the California officials came in-

    25. CS

      No, I, I, I-

    26. JR

      ... suggesting they might shut down.

    27. CS

      I actually think that the thought process is, is like, let's-

    28. JT

      Suggest away.

    29. CS

      ... let's, let's knock this down for Christmas and New Year's, and let's just see if we can slide back.

    30. JR

      Sure, I just don't think that that's the way to o- knock it down.

Episode duration: 1:54:27

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