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Leveraging mentors to uplevel your career | Jules Walter (YouTube, Slack)

Jules Walter is a product leader at YouTube and co-founder of both the Black Product Managers Network and Codepath.org. Previously, he led monetization and mobile growth teams at Slack. He’s also a very well-known leader in the broader product community. In today’s episode, we discuss the skills that matter most to PMs, and how to build those skills. We also spend quite a bit of time talking about the importance of finding mentors to help you learn new skills, how to nail your next job interview, barriers to entry for underrepresented people, and some of the most common paths into product management. — Find the transcript at: https://www.lennysnewsletter.com/p/leveraging-mentors-to-uplevel-your — Thank you to our wonderful sponsors for supporting this podcast: • Vanta—Automate compliance. Simplify security: https://vanta.com/lenny • Notion—One workspace. Every team: https://www.notion.com/lennyspod • Linear—The new standard for modern software development: https://linear.app/lenny — Where to find Jules Walter: • Twitter: https://twitter.com/julesdwalt • LinkedIn: https://www.linkedin.com/in/juleswalter/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • Twitter: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — Referenced: • Maryanna Quigless on LinkedIn: https://www.linkedin.com/in/quigless/ • Brittany Bankston on LinkedIn: https://www.linkedin.com/in/brittany-bankston-77693a85/ • Benin Saffo on LinkedIn: https://www.linkedin.com/in/benin-saffo/ • Lawrence Ripsher on LinkedIn: https://www.linkedin.com/in/lawrenceripsher/ • Matt Mochary on Lenny’s Podcast: https://www.lennyspodcast.com/videos/how-to-fire-people-with-grace-work-through-fear-and-nurture-innovation-matt-mochary/ • Adriel Frederick on Lenny’s Podcast: https://podcasts.apple.com/us/podcast/humanizing-product-development-adriel-frederick-reddit/id1627920305?i=1000583287891 • Bangaly Kaba on LinkedIn: https://www.linkedin.com/in/iambangaly/ • The Minto Pyramid Principle: Logic in Writing, Thinking, and Problem Solving: https://www.amazon.com/Minto-Pyramid-Principle-Writing-Thinking/dp/0960191046 • Pathwise Leadership: https://pathwiseleadership.com/ • Erin Teague on LinkedIn: https://www.linkedin.com/in/erinteague/ • Bradley Horowitz on LinkedIn: https://www.linkedin.com/in/bradleyhorowitz/ • Nikhyl Singhal on LinkedIn: https://www.linkedin.com/in/nikhyl/ • Tim Ferriss on what makes a great mentor: https://www.businessinsider.com/tim-ferriss-what-makes-great-mentor-2017-11 • Never Split the Difference: Negotiating As If Your Life Depended on It: https://www.amazon.com/Never-Split-Difference-audiobook/dp/B01COR1GM2 • Connect: Building Exceptional Relationships with Family, Friends and Colleagues: https://www.amazon.com/Connect-Building-Exceptional-Relationships-Colleagues/dp/0241986869 • Chris Voss’s MasterClass on negotiating in the workplace: https://www.masterclass.com/sessions/classes/win-workplace-negotiations • Lex Fridman’s podcast: https://lexfridman.com/podcast/ • Never Have I Ever on Netflix: https://www.netflix.com/title/80179190 • Top Gun: Maverick on YouTube: https://www.youtube.com/watch?v=0KBTJBiL3oQ Interview Prep Communities: • Lewis C Lin's Interview Community: https://join.slack.com/t/pminterview/shared_invite/zt-1mqc5lzdt-SZuIvbzZIl8ob7UJeydVGg • Exponent: https://www.tryexponent.com/ • StellarPeers: https://stellarpeers.com/ — In this episode, we cover: (00:00) Jules’s background (06:07) Two paths to becoming a product manager (07:20) How Jules became the first growth PM at Slack (09:03) Black Product Managers Network and Codepath.org (12:05) The most important skills to refine as a PM: IQ skills and EQ skills (14:48) How to improve your interview skills  (18:50) Why interviewing is more difficult for underrepresented people (20:39) EQ skills: what are they and how to improve them (22:44) The EQ skills Jules has had to develop over the course of his career (24:27) The importance of having a mentor or coach for self-reflection (26:09) How cultivating self-awareness helped Jules improve his communication (30:13) Strategies for learning new skills (35:32) Improving strategy, execution, and product sense (37:00) How identifying best practices can help you improve skills (40:22) Communicating clearly and asking for feedback (42:38) Methods Jules uses to improve skills (45:31) How to approach asking for feedback (47:46) Why it’s harder to get honest feedback on EQ skills (50:56) The importance of understanding your strengths and weaknesses and leaning into the former (55:18) Jules’s most impactful mentors (56:14) The qualities to look for in a good mentor and how to approach them (1:02:15) How to foster the best relationship with your mentor (1:06:51) Lightning round — Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

Jules WalterguestLenny Rachitskyhost
Jan 5, 20231h 10mWatch on YouTube ↗

At a glance

WHAT IT’S REALLY ABOUT

Mentors, feedback, and focus: how PMs accelerate real career growth

  1. Product leader Jules Walter (YouTube, ex-Slack) shares the specific skills that matter most for product managers and how he systematically built them over his career. He splits PM skills into IQ (execution, product sense, strategy, interviewing) and EQ (communication, leadership, self-awareness, management), and explains why each becomes critical at different stages. A recurring theme is using clear outcomes, deliberate practice, and strong mentors to rapidly level up, including how he learned growth at Slack and later deeper leadership skills. Jules also details how to find mentors, earn their help, get honest feedback, and why doubling down on your strengths is often more powerful than “fixing” every weakness.

IDEAS WORTH REMEMBERING

5 ideas

Treat interviewing as a core PM skill, not an afterthought.

Breaking into great companies unlocks better learning environments, but most candidates rarely do mock interviews. Jules recommends doing dozens of mocks—ideally with strong interviewers or community peers—and practicing enough that even your ‘bad day’ performance is good enough to pass.

Learn skills by setting a concrete outcome and working backwards.

When Jules joined Slack as the first growth PM, his goal was to materially increase activation within six months. He then worked backwards: studied basic frameworks, found top experts (e.g., Facebook growth leaders), asked targeted questions, and immediately applied what he learned via experiments.

Build PM IQ first, then increasingly invest in EQ as scope grows.

Early in your career, execution, product sense, and strategy matter most. As you get promoted and your scope expands, ambiguous situations, cross-functional influence, communication, and leadership become the main bottlenecks—and are much harder and slower to develop.

Observe and reverse-engineer ‘great’ artifacts and behaviors around you.

Use access to strong companies to study real strategy docs, exec updates, and meetings. Save great emails, attend top PMs’ meetings, watch their exec reviews, and ask: what questions are they answering, how do they structure arguments, what patterns show up repeatedly?

Ask for feedback specifically, frequently, and enthusiastically.

Generic “How did that go?” rarely yields useful input. Instead, ask focused questions (e.g., “How was my executive presence in that meeting?”), sometimes pre-critique yourself to open the door, and always respond with visible gratitude—so people feel safe sharing more candid, EQ-related feedback.

WORDS WORTH SAVING

5 quotes

You want to basically practice so much that even at your worst you’re good enough.

Jules Walter

It’s better sometimes to be wrong but clear than the other way around.

Jules Walter

A lot of learning happens through the iterations, not by seeing the final product.

Jules Walter

What is something that a lot of people say you’re good at, but you think is not a big deal? That’s how you know it’s a strength.

Jules Walter (paraphrasing advice from his mentor, Lawrence Ripsher)

If you give me feedback, I’ll be like, ‘Hey, thank you so much. This is super helpful.’ Now inside, my heart might be melting… but externally I mean it. And that’s the key most people don’t focus on.

Jules Walter

Core PM skill sets: IQ (hard) vs EQ (soft) skillsDeliberate practice, outcomes, and how to actually get better at skillsInterviewing as a critical career skill and barrier, especially for underrepresented PMsLearning growth, activation, and monetization at Slack through mentorshipDeveloping EQ: communication, self-awareness, feedback, and leadershipFinding, approaching, and working effectively with mentorsLeaning into strengths vs obsessing over weaknesses; understanding their “shadow side”

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