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Storytelling with Nancy Duarte: How to craft compelling presentations and tell a story that sticks

Nancy Duarte is the CEO of Duarte Inc. and has helped create over 250,000 presentations for influential business leaders across the globe, including Apple, TED, the World Bank, and Al Gore’s An Inconvenient Truth. She’s also written six best-selling books, and her TED talk has garnered over 3 million views. She regularly contributes to HBR, MIT-Sloan, and Forbes, and her books are essential reading in leading business schools worldwide. In today’s episode, we discuss: • Why empathy is at the heart of everything Nancy does • Why you’re presenting more often than you think • Tactics for creating interesting presentations and telling better stories • The concept of a “torchbearer leader” and why it’s important • Strategies for overcoming stage fright and nerves • Tips for communicating and presenting remotely • How Nancy landed Apple as a client and what she learned — Brought to you by Microsoft Clarity—See how people actually use your product | Lenny’s Job Board—Hire the best product people. Find the best product gigs | Eppo—Run reliable, impactful experiments Find the transcript at: https://www.lennysnewsletter.com/p/storytelling-with-nancy-duarte-how Where to find Nancy Duarte: • Twitter: https://twitter.com/nancyduarte • LinkedIn: https://www.linkedin.com/in/nancyduarte/ • Website: https://www.duarte.com/ Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • Twitter: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ In this episode, we cover: (00:00) Nancy’s background (03:25) The insane number of presentations Nancy has helped create (04:52) The most memorable presentation of Nancy’s career, and what it taught her (07:04) The lasting impact of working with Al Gore (09:00) How Nancy landed Apple as a client (11:44) How working with Apple informed future presentations (16:22) 3 things to remember when creating a deck (17:33) The importance of empathy (20:29) Empathy in action (22:40) Why internal presentations are so high-pressure (23:09) Signs you’re doing a good job making the audience the hero of the story (25:38) The structure of great talks (28:08) Lessons from great historical speeches (30:02) You’re presenting more often than you think (32:07) How Nancy uses this story structure in her marriage (35:00) The framework What is? What could be? What is the ideal bliss? (36:07) The importance of visuals (41:12) Slide-making principles (titles, organization, and more) (45:46) The Minto Pyramid Principle (48:02) Think and plan before diving into software (50:00) The Duarte process for crafting presentations (53:18) How remote work has influenced the way we communicate and present  (55:46) Strategies for overcoming stage fright and nerves (1:01:10) The concept of “torchbearer leaders” and why it’s important  (1:04:54) The surprising truth about informal vs. formal production quality (1:07:37) Examples of PMs telling great stories (1:11:49) Lightning round Referenced: • Al Gore’s An Inconvenient Truth: https://algore.com/library/an-inconvenient-truth-dvd • Apple’s Think Different campaign: https://www.youtube.com/watch?v=5sMBhDv4sik • The Secret Structure of Great Talks (Nancy’s TED talk): https://www.ted.com/talks/nancy_duarte_the_secret_structure_of_great_talks • The Structure of Great Talks graphic: https://www.google.com/search?q=nancy+duarte+ted+talk+great+story+up+and+down+like+teeth&tbm=isch&sa=X&ved=2ahUKEwi2hoCZmJH_AhVXATQIHb1KC2AQ0pQJegQIBxAB&biw=1512&bih=838&dpr=2#imgrc=5Jei-bDCXe2qQM • I Have a Dream speech by Martin Luther King Jr.: https://www.youtube.com/watch?v=vP4iY1TtS3s • The Minto Pyramid Principle: Logic in Writing, Thinking and Problem Solving: https://www.amazon.com/Minto-Pyramid-Principle-Writing-Thinking/dp/0960191046 • The Minto Pyramid Principle and the SCR Framework, by Lenny: https://www.lennysnewsletter.com/p/minto-pyramid-principle-scr • Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols: https://www.amazon.com/Illuminate-audiobook/dp/B01A7QEUG6 • Marshall Ganz: https://www.hks.harvard.edu/faculty/marshall-ganz • Brian Chesky: https://www.linkedin.com/in/brianchesky/ • Airbnb’s Snow White storyboards: https://uxdesign.cc/how-airbnb-proved-that-storytelling-is-the-most-important-skill-in-design-15d04ac71039 • The Writer’s Journey: https://www.amazon.com/Writers-Journey-Anniversary-Mythic-Structure/dp/1615933158 • Business Proposal: https://asianwiki.com/Business_Proposal • Writer: https://writer.com/ Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Lenny may be an investor in the companies discussed.

Nancy DuarteguestLenny Rachitskyhost
May 31, 20231h 17mWatch on YouTube ↗

At a glance

WHAT IT’S REALLY ABOUT

Nancy Duarte reveals timeless storytelling frameworks for unforgettable presentations

  1. Nancy Duarte explains how powerful presentations rely on empathy, clear story structure, and visuals that help audiences literally “see what you’re saying.” She introduces her signature contrast pattern—“what is, what could be, new bliss”—as a mental model that scales from keynotes to hallway conversations and even relationship dynamics.
  2. Drawing from decades of work with clients like Apple, TED, and Al Gore (An Inconvenient Truth), she shares concrete tactics for structuring decks, crafting slides, and presenting effectively both on stage and over Zoom. She also covers how leaders can use speeches, stories, ceremonies, and symbols to drive long-term change inside organizations.
  3. Throughout, Nancy demystifies nerves, offers practical pre-talk rituals, and shows how everyday communicators—not just charismatic keynoters—can become influential storytellers by centering the audience as the hero.

IDEAS WORTH REMEMBERING

5 ideas

Make your audience the hero; you are the mentor.

Shift your mindset from “I’m the star” to “I’m Obi-Wan,” coming alongside the audience with tools (outer journey) and inner resolve (inner journey). They hold the power to accept or reject your idea, so your job is to help them get unstuck.

Use the contrast pattern: what is → what could be → new bliss.

Structure your talk around the current reality, an alternate future, and the vivid outcome if your idea is adopted. Oscillating between “what is” and “what could be” creates tension and longing; you close by painting the “new bliss” in concrete, desirable terms.

Infuse every important communication with story structure, not just big keynotes.

The same three-act and contrast principles that power Dr. King’s speeches or Steve Jobs’ keynotes can guide team updates, 1:1 conversations, even convincing a spouse to help with chores. Practice until the pattern becomes a mental reflex in any moment of influence.

Design slides so people can ‘see what you’re saying.’

Each slide should make one clear point in service of your main idea, using diagrams, tables, or images that disambiguate complex systems and create alignment. For circulating decks (slide docs), add more prose and supporting detail so the document stands alone without you.

Prototype your narrative with your audience before the big moment.

For high-stakes internal talks (e.g., annual vision), Nancy runs listening tours, rough-cuts the story, then workshops it with leaders before finalizing. This empathy-driven iteration closes the gap between what leadership wants to say and what people are ready to hear.

WORDS WORTH SAVING

5 quotes

The audience gets to make a choice if they accept or reject your idea. The balance of power is with them, not you.

Nancy Duarte

Story creates longing. It helps people long for something they never wanted before.

Nancy Duarte

I can get my husband to do chores for me on the weekends with a real quick ‘what is, what could be, new bliss.’ It works in any format.

Nancy Duarte

We make presentations the way Pixar makes movies.

Nancy Duarte

Nobody sees the future clearly. A leader’s torch only lights about five to eight feet ahead, but it’s enough to dissipate the fear of the people following you.

Nancy Duarte

Why empathy and making the audience the hero are foundational to communicationThe “what is / what could be / new bliss” contrast-based story structureDesigning effective slides and visual models (including slide docs and internal decks)Process and lessons from iconic presentations (Al Gore’s Inconvenient Truth, Apple keynotes, Airbnb storyboarding)Presenting in remote and hybrid environments (eye contact, presence, participation)Overcoming stage fright and pre-talk rituals to manage nervesLeading change with narrative: the torchbearer model and five-act movement structure

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