Nikhil KamathEp #22 | WTF are Craft Beverages? Nikhil ft. the Founders of Blue Tokai, Subko, Svami, and Mossant
EVERY SPOKEN WORD
150 min read · 30,000 words- 0:00 – 1:48
Intro
- NKNikhil Kamath
Anybody who wants to learn or who's keen on starting a coffee shop, a kombucha brand, sell tonic and service all the alcoholics in the country, should learn something here and go away with that. [upbeat music] Rolling? Ready? Hi, guys. Welcome. Uh, thank you for making the effort of lying down. So this is a lot of fun. It's not as serious as the energy you guys are giving out right now. [laughing]
- MCMatt Chitharanjan
[laughing]
- RRRahul Reddy
[laughing]
- NKNikhil Kamath
We're here to, like, [beep] together and, uh, have a good time. And hopefully anybody who wants to learn or who's keen on starting a coffee shop, a kombucha brand, or sell tonic and service all the alcoholics in the country-
- RRRahul Reddy
[chuckles]
- NKNikhil Kamath
Any of that-
- RRRahul Reddy
Yeah
- NKNikhil Kamath
... should learn something here and go away with that.
- RRRahul Reddy
Perfect.
- NKNikhil Kamath
Yeah, so we're trying to achieve that. Let's start by telling everyone a little bit about ourself. Who'd like to go first? Matt, you look very interesting. You- [laughing]
- MCMatt Chitharanjan
[laughing]
- RRRahul Reddy
[laughing] Looks interesting.
- MCMatt Chitharanjan
Interesting face.
- NKNikhil Kamath
Yeah.
- MCMatt Chitharanjan
I peaked already.
- RRRahul Reddy
[laughing]
- MCMatt Chitharanjan
It's only downhill from here. [laughing]
- NKNikhil Kamath
When I
- 1:48 – 5:13
Matt’s Intro | Childhood & Family
- NKNikhil Kamath
saw you today for the first time, I was trying to, like, work out, are you Indian? Are you not Indian?
- MCMatt Chitharanjan
Yeah.
- NKNikhil Kamath
Then I looked at your eyes, and then I'm like, "No."
- MCMatt Chitharanjan
Mm-hmm.
- NKNikhil Kamath
Can't be Indian, no?
- MCMatt Chitharanjan
Half.
- NKNikhil Kamath
Half.
- MCMatt Chitharanjan
Half.
- NKNikhil Kamath
Explain.
- MCMatt Chitharanjan
So my father, he's from Chennai.
- NKNikhil Kamath
Okay.
- MCMatt Chitharanjan
He was born and brought up there. He emigrated to the US for graduate school. So then he settled there, and he met my mom. She's Polish, uh, German-American.
- NKNikhil Kamath
The Polish genes were stronger.
- MCMatt Chitharanjan
Yeah.
- RRRahul Reddy
[chuckles]
- MCMatt Chitharanjan
So that's how I got the eyes.
- NKNikhil Kamath
So you moved out when you were how young from Chennai?
- MCMatt Chitharanjan
No, no, I was born in the US. Born and brought up there. So I grew up in Wisconsin.
- NKNikhil Kamath
Mm.
- MCMatt Chitharanjan
Um, I went to college in New York. Uh, that's kind of where I started drinking Starbucks coffee because it was available and kind of, you know... It was never for enjoyment. It was just to have something to stay awake. So I was there for four years, studied finance, moved to San Francisco. Uh, and I was there when specialty coffee was really taking off and becoming the mainstream coffee culture. Then I started, uh, going to these coffee shops. I started understanding that coffee could be more than a functional beverage. Where it comes from, how it's roasted, how it's brewed, can open up a wide variety of flavor. And I started, uh, roasting coffee as a hobby. So I did that for a number of years. Uh, worked in, uh, financing, economics-
- NKNikhil Kamath
Shocks, beverages, years, everything long. [laughing]
- MCMatt Chitharanjan
[laughing] Uh, yeah, so I was doing that. Uh, then, uh, my parents were professors, so I thought I'd, I'd also become a professor. Went to grad school in Canada, didn't really like it. Uh, then I started doing international development projects. So then I was in the Middle East for a year, then moved back to the US. Then in 2011, there was an opportunity to work for an organization in IFA- uh, in Chennai called IFMR.
- NKNikhil Kamath
Okay, what is IFMR?
- MCMatt Chitharanjan
IFMR does financial research. So basically, they were executing research projects, uh, for US and European professors, uh, here in India. So I, like, was basically executing the on-the-ground work, doing the modeling, working with the professors. Uh, my future wife was working at the same ins- uh, organization, so we met while we were there. Uh, ended up getting married. Chennai was not a, a, a city that I personally enjoyed. I found it quite, uh, traditional, but her-
- NKNikhil Kamath
Is she Tamil?
- MCMatt Chitharanjan
No, no, she's, uh, she's from UP.
- NKNikhil Kamath
Wow!
- MCMatt Chitharanjan
But she grew up in Oman, her-
- NKNikhil Kamath
You have kids?
- MCMatt Chitharanjan
Yeah, yeah.
- 5:13 – 7:29
Starting Blue Tokai & Career Journey
- NKNikhil Kamath
did Blue Tokai happen?
- MCMatt Chitharanjan
Yeah, so then we, uh, we were looking for coffee, basically, is the, uh, for... Actually, we started it without a business plan, without anything, more for self-consumption. And we felt that there would be other people like us who were looking for specialty coffee. 'Cause at that point in time, it wasn't really available in, in India. Um, even when we went and talked to the growers, they felt that Indian consumers weren't ready to pay for good quality coffee, that you'd have to cut it with Robusta or do a commodity Arabica offering in order to bring the price down so that you could get acceptance. Um, so we started very small. We had a 500-gram tabletop roaster. So I would roast the coffee, and Namrata would do the grinding and the packaging, and it just kind of slowly evolved from there.
- NKNikhil Kamath
Was that your first job in coffee?
- MCMatt Chitharanjan
Yeah.
- NKNikhil Kamath
And what age were you when you started this?
- MCMatt Chitharanjan
Would've been 29.... twenty-nine.
- NKNikhil Kamath
And what were you doing up until you were twenty-nine?
- MCMatt Chitharanjan
So I started working. My first job was at an economic and real estate consulting company.
- NKNikhil Kamath
Yeah.
- MCMatt Chitharanjan
I worked at a hedge fund for a while as a trader.
- NKNikhil Kamath
Wow!
- MCMatt Chitharanjan
Uh-
- NKNikhil Kamath
Hedge fund. What kind of hedge fund? What did you trade?
- MCMatt Chitharanjan
It was a REIT, REIT hedge fund.
- NKNikhil Kamath
Ah, real estate. Illiquid asset classes?
- MCMatt Chitharanjan
No, no-
- NKNikhil Kamath
Uh
- MCMatt Chitharanjan
... mostly the publicly traded REITs.
- NKNikhil Kamath
Uh.
- MCMatt Chitharanjan
Um, actually, it was right when that, the, you know, meltdown happened, so-
- NKNikhil Kamath
Mm. Were you short?
- MCMatt Chitharanjan
They were short, yeah, yeah.
- NKNikhil Kamath
Oh.
- MCMatt Chitharanjan
Yeah. Uh, then after that, I started doing the development projects. So I was in Jordan, working for a stone and tile export organization on a USAID project.
- NKNikhil Kamath
Mm.
- MCMatt Chitharanjan
Which I guess now there'll be no more USAID, apparently. So that was, uh, uh-
- NKNikhil Kamath
[chuckles] What is USAID?
- MCMatt Chitharanjan
It's a, a US government's aid organization-
- NKNikhil Kamath
Mm
- MCMatt Chitharanjan
... that, uh, Trump has said is full of terrorists and needs to be shut down.
- 7:29 – 9:06
Adithya’s Intro | Growing up in Bangalore
- NKNikhil Kamath
Okay, so let's move on from Matt to Adithya. Today morning, when we were researching you, I was sitting with my team, and when I spoke about Adithya, they were like, "That cute guy!" [laughing]
- AKAdithya Kidambi
[laughing]
- NKNikhil Kamath
Meghna said this. [laughing] Right?
- MCMatt Chitharanjan
Yeah.
- NKNikhil Kamath
See that girl there. [laughing]
- AKAdithya Kidambi
[laughing] No, I know Meghna. I know Meghna from before. Yeah.
- NKNikhil Kamath
Is that why she said, "Cute guy?"
- AKAdithya Kidambi
Probably, probably.
- MCMatt Chitharanjan
[chuckles]
- AKAdithya Kidambi
But I know Meghna from before. Mm.
- NKNikhil Kamath
How?
- AKAdithya Kidambi
Uh, common, common friends. Bangalore is small.
- NKNikhil Kamath
Yeah.
- AKAdithya Kidambi
As large as it's gotten now-
- NKNikhil Kamath
Yeah
- AKAdithya Kidambi
... it's really small if you've been there for over fifteen years.
- NKNikhil Kamath
Yeah.
- AKAdithya Kidambi
I've been there pretty much all my life.
- NKNikhil Kamath
You were born there, grew up there?
- AKAdithya Kidambi
Uh, born in Chennai, but I've been bor- raised in Bangalore pretty much all my life, South Bangalore. Uh, well integrated in the-
- NKNikhil Kamath
Mm
- AKAdithya Kidambi
... in the system, where been ... Did engineering like everybody else.
- NKNikhil Kamath
Yeah.
- AKAdithya Kidambi
Uh, didn't like engineering like most people.
- NKNikhil Kamath
Mm.
- AKAdithya Kidambi
Really sucked at engineering also, like most people. [laughing]
- NKNikhil Kamath
[laughing]
- MCMatt Chitharanjan
[laughing]
- AKAdithya Kidambi
Uh, uh, uh, eighty fifty-five is beyond me.
- NKNikhil Kamath
Mm.
- 9:06 – 14:13
Educational Background | Family & Getting into Culinary
- NKNikhil Kamath
did you go from... Okay, where did you go to school, college?
- AKAdithya Kidambi
Yeah. So school, uh, Jyoti Kendra Vidyalaya. I, I went to Australia to do my, uh-
- NKNikhil Kamath
Yeah
- AKAdithya Kidambi
... diploma in culinary and classical French cuisine.
- NKNikhil Kamath
Then you were a rich kid?
- AKAdithya Kidambi
Uh, I wouldn't say a rich kid. I would say only son. [chuckles]
- NKNikhil Kamath
I don't think poor kids are going to study culinary art in Australia. [laughing]
- MCMatt Chitharanjan
Yeah. [laughing]
- AKAdithya Kidambi
No, it was, it was, I-
- NKNikhil Kamath
I went to Oxford Senior Secondary School in JP Nagar, second phase.
- MCMatt Chitharanjan
[chuckles]
- AKAdithya Kidambi
Look, my dad signed, my dad signed for my loan, okay? I paid it back myself.
- NKNikhil Kamath
Right.
- AKAdithya Kidambi
Uh, he would have helped me, but I, but I still chose to pay it back on my own. But, uh, I really wanted to do that.
- NKNikhil Kamath
Mm.
- AKAdithya Kidambi
After engine- I got pushed into engineering. Then they said, "Go to work. We don't have money for you to go for engineering."
- NKNikhil Kamath
Wait, you did engineering, then culinary school?
- AKAdithya Kidambi
I did engineering first.
- NKNikhil Kamath
Mm.
- AKAdithya Kidambi
I took six years to finish engineering.
- NKNikhil Kamath
And then you went to culinary school?
- AKAdithya Kidambi
And then I went to culinary school when I was twenty-four.
- NKNikhil Kamath
Thank God you are the first child. [laughing]
- MCMatt Chitharanjan
[laughing]
- AKAdithya Kidambi
Yeah, I had that-
- NKNikhil Kamath
Imagine they had three, four like you. [laughing]
- AKAdithya Kidambi
Yeah, imagine, no, they would have been... Man, man, I really troubled my parents. [chuckles] But yeah, so it was a, it was a thing. Like, I was, I was really bad at, really bad at engineering. They-- My dad said: "I'm going to get you a job." He spoke to somebody, he got me a job at Titan.
- NKNikhil Kamath
Mm.
- AKAdithya Kidambi
I saw-
- NKNikhil Kamath
This is sounding like a good dad, huh?
- 14:13 – 17:54
Starting the Kombucha Journey | Building Mossant
- NKNikhil Kamath
did kombucha happen?
- AKAdithya Kidambi
Okay. So, um, my-- I was actually not the one who started making kombucha. My partner, Shishir, actually started making kombucha. He was having, uh, some skin allergy and a couple of other gut-related issues that he wanted to... So somebody s-- A doctor said, "Make kombucha-
- NKNikhil Kamath
Mm
- AKAdithya Kidambi
... or kefir, and it's really good for you, and it'll like, it'll, it'll fully sort you out."
- NKNikhil Kamath
What's kefir? This is in the malls in, uh, Dubai and all that, right?
- AKAdithya Kidambi
Kefir is another probiotic-
- NKNikhil Kamath
Mm
- AKAdithya Kidambi
... uh, beverage.
- NKNikhil Kamath
Milk beverage.
- AKAdithya Kidambi
Uh, milk base, mostly like lassi.
- NKNikhil Kamath
Mm.
- AKAdithya Kidambi
So to say, a more packed, enriched, probiotic lassi.
- NKNikhil Kamath
Mm.
- AKAdithya Kidambi
It's the best kind of probiotic. If you want to consume live probiotic, that's sort of-- That should be a go-to beverage. And, uh, yeah, so he started making kombucha. I was in the F&B space. I was consulting for a lot of restaurants, and I used to handle a lot of kitchens and things like that. So I actually used to buy kombucha from him.
- NKNikhil Kamath
Mm.
- AKAdithya Kidambi
Um, in 2019, just before the, just before the pandemic hit, I was working on a, a passion project that was super, super close to my heart, that shut in four months-
- NKNikhil Kamath
What was it?
- AKAdithya Kidambi
... after we opened. It was called-- It was a wine and tapas bar. It was in, on... You know, where B-Flat was in Indiranagar?
- NKNikhil Kamath
Yeah.
- AKAdithya Kidambi
It was the floor below B-Flat. It was, it was on the first floor.
- NKNikhil Kamath
What was it called?
- AKAdithya Kidambi
It was called Haute Wine & Tapas, like haute couture. Not, not a very good name, but, uh-
- NKNikhil Kamath
B-Flat used to have great live music.
- AKAdithya Kidambi
Great live music.
- NKNikhil Kamath
Yeah.
- AKAdithya Kidambi
But it used to be a nice, like a-
- NKNikhil Kamath
Yeah
- AKAdithya Kidambi
... it used to be, it used to be a good scene back then.
- NKNikhil Kamath
Yeah.
- AKAdithya Kidambi
And this was on the first floor of that building. It was a 70-cover restaurant, well ahead of its time. We were doing-- We were, we were working with fermentation, koji, and a bunch of things back then. Uh, shut down in four months because of they were having issues with the Indiranagar Association and things like that. It was, it was bad. It didn't-- I, I, mostly didn't want to be in the kitchen after that. That's when I joined, uh, Shishir. And, uh, the intention was to always make a better soda, so to say, not, uh, a health gut-friendly beverage. That was his perspective. I joined him to say: "I think there is a potential to make this super delicious," because I was also in my domain, right, to do a lot of fermentation and things, was what I was really good at. And, uh, so it kind of worked out. So in 2019, we started immi-- like a little bit after this project, we started Mossant in October. Eleventh of October is when we started, and, um, there were two things that we were trying to solve for at that time-
- 17:54 – 20:05
Challenges in the Industry
- AKAdithya Kidambi
Our biggest challenge was kombucha, as I think, as a market at that time, first, nobody knew about it.
- NKNikhil Kamath
Mm.
- AKAdithya Kidambi
Second, people-- Second, the some who knew about it were so divided and polarized by the product-
- NKNikhil Kamath
Mm
- AKAdithya Kidambi
... that they were like: "I don't know if this beverage is for me. It's too funky. It all smells the same." Whatever, whatever, right? "I don't know if it's doing anything for me," et cetera, et cetera. Uh, that was what we wanted to break, right? And, uh, we really wanted to focus on-
- ABAneesh Bhasin
... the teas that were available a- around us, I mean, this is the land of tea, so we wanted to do a tea-focused brand, so to say. We wanted to, we wanted to showcase all the teas around that we have from Assam, Darjeeling, specifically the Nilgiris, because those teas are super underrated. And what we thought happened to cof- is happening to coffee now, we thought would happen to tea, considering this is the land of tea, but only to realize that this isn't the land of tea, this is the land of chai. Uh, a little bit of a difference. It took us a while to sort of figure that out. Uh, but yeah, so we were, we were a tea-forward company making kombucha with teas from across, across, across India. We had two problems to solve, where the biggest problem was alcohol regulation, uh, which was you can't sell a product above zero point five percent ABV.
- NKNikhil Kamath
I read that somewhere.
- ABAneesh Bhasin
Yeah, and uh-
- NKNikhil Kamath
It's different in different countries, right?
- MCMatt Chitharanjan
Yeah.
- ABAneesh Bhasin
It just changed in the US.
- NKNikhil Kamath
It do?
- ABAneesh Bhasin
It just changed in the US to one point two or one or something like that. And that was also because of kombucha. Somebody in the kombucha business sort of raised up and lobbied and said, "It's not possible for you to make a kombucha, and it's like, it's really unfair." Apparently, ripe banana has an alcohol content of one point three, one point four. So it makes no sense that the ripe banana is on the shelves.
- NKNikhil Kamath
Really?
- ABAneesh Bhasin
Yeah.
- NKNikhil Kamath
And beer has three, four percent.
- MCMatt Chitharanjan
No one's ever heard about three or four percent.
- NKNikhil Kamath
Yeah.
- MCMatt Chitharanjan
Yeah, I didn't know.
- ABAneesh Bhasin
So it's, it's one of those things-
- MCMatt Chitharanjan
Banana? [chuckles]
- ABAneesh Bhasin
... it's like, yeah, the regulations is very s- it's, it's, it's a little, it's a little strange.
- NKNikhil Kamath
Some pro- prohibition-based thing.
- ABAneesh Bhasin
It's, it's the law, right? For you to be on the shelf, you have to be under zero point five percent ABV, for you to be considered a FMCG product and not to go to excise to do business. And, uh-
- NKNikhil Kamath
So that's how kombucha?
- ABAneesh Bhasin
That's essentially how kombucha began.
- 20:05 – 21:39
How big is Blue Tokai? | India & Japan
- NKNikhil Kamath
I forgot to ask you, how big is the business now?
- MCMatt Chitharanjan
Our business?
- NKNikhil Kamath
Yeah.
- MCMatt Chitharanjan
We're at a four hundred crore run rate.
- NKNikhil Kamath
One thirty out?
- MCMatt Chitharanjan
One thirty-five, yeah.
- NKNikhil Kamath
And mainly which part of India?
- MCMatt Chitharanjan
Delhi is around forty percent, then thirty-five in Bombay. Bangalore is twelve, Pune nine, Kolkata nine, Chandigarh-
- NKNikhil Kamath
And how big is, uh...
- ABAneesh Bhasin
Sorry.
- NKNikhil Kamath
Sorry.
- ABAneesh Bhasin
How's Japan?
- MCMatt Chitharanjan
Japan? [chuckles] Uh, Japan, we have, uh, one cafe there. Uh, it's slow. It's, uh, uh... We've been there for a year and a half. So it started as just a roastery with a B2B and e-commerce business. Then we started doing pop-ups, and we just opened the first cafe three months ago.
- ABAneesh Bhasin
But how did Japan happen? I'm just curious.
- MCMatt Chitharanjan
It was more like an opportunistic thing. We had, uh, investors who used to run, uh, F&B businesses in Japan. Japan's the second or third largest coffee-consuming country. There's no Indian coffee there, very similar to anywhere, actually. You don't really see Indian coffee on the menu outside of India. Uh, third wave is kind of taking off. Uh, it's not as entrenched as it is in, in the US, so there's an opportunity to showcase Indian coffee in a, in a growing, in a large-
- ABAneesh Bhasin
Yes
- MCMatt Chitharanjan
... coffee-consuming market.
- ABAneesh Bhasin
Yeah. Very cool.
- MCMatt Chitharanjan
But, uh, there's way more opportunity in India. We were-- Rahul and I were just talking about this.
- ABAneesh Bhasin
Yeah.
- NKNikhil Kamath
Yeah.
- ABAneesh Bhasin
I think for all our brands.
- MCMatt Chitharanjan
Any, any market that we look at, there's more opportunity here in India.
- NKNikhil Kamath
So I know Rahul quite well, so I'm going to go to him last.
- 21:39 – 25:36
Aneesh’s Intro | Growing up across India
- NKNikhil Kamath
But Anish-
- ABAneesh Bhasin
My turn.
- NKNikhil Kamath
Yes.
- ABAneesh Bhasin
All right, my story. I'm a foggy kid-
- NKNikhil Kamath
Yeah
- ABAneesh Bhasin
... born and brought up-
- NKNikhil Kamath
Is that why the cap that says Bharat?
- ABAneesh Bhasin
I love this cap. Like, to me, uh, I usually always wear a cap, and, uh, there's just something about India and Bharat written like that, like, I really like it. But yeah, patriotism has always been there. I think growing up in an army background, you always, always are in that environment, right? But, uh, grew up across the country from-
- NKNikhil Kamath
What did your dad do in the army?
- ABAneesh Bhasin
My dad was in ASC, that's the logistics, uh, corps. In fact, he was posted twice in Bangalore.
- NKNikhil Kamath
Wow!
- ABAneesh Bhasin
And, uh, the one year I was... like, we were in Bangalore, uh, that was nineteen nine- ninety-seven. That was a great year because Dad was super senior. That's the first time we were ever living in a big town, a big city.
- NKNikhil Kamath
Yeah.
- ABAneesh Bhasin
Otherwise, it was only small towns. And there was so much, uh, so much access, right? You had pavilion passes to a India-Australia game and all of that stuff. I remember I went to Frank Anthony for a year-
- NKNikhil Kamath
Yeah
- ABAneesh Bhasin
... and, uh, a runner came to our class from the principal's office, and they're like: "Principal's asked for Anish." And I was like, "Damn, for once, I didn't do anything. What happened?" And it was for Dad to be the chairman for sports, uh, chief guest for Sports Day or something. So Bangalore was a very cool year like that. But mostly-
- NKNikhil Kamath
So he was very senior in the army?
- ABAneesh Bhasin
At the end, yeah. He retired as a brigadier, took premature retirement. I think he had another three, four years to go, but he was kind of done with it. And I grew up pretty much in small towns and cities across, right from Kashmir to Rajasthan to... Apart from east, pretty much everywhere. My tenth standard for me was very pivotal in a way that photography started to become a hobby.
- NKNikhil Kamath
Mm-hmm.
- ABAneesh Bhasin
Uh, by eleventh, I was taking a lot more pictures, uh, having to borrow a friend's, uh, father's film camera. Took a portrait of my girlfriend that time, that really, I think, somewhere cemented me into photography. For me, photography is that, right? You remember certain pictures or certain times. Uh, like right now, there's so much talk about Kumbh Mela, and I've been to Amar Kumbh before on photography assignments, and I remember distinct pictures from there. So for me, photography has been a very, very integral part of my life, uh, right from my teenage years. And by twelfth, I somewhere knew that college in engineering was not for me. Again, took-- So this is the other thing. I, I did CBSE. Apart from that, one year of ICSE at Frank Anthony in between. But tenth science was like common sense. Eleventh science was, jump was ridiculous.
- NKNikhil Kamath
Mm.
- ABAneesh Bhasin
And we were in army schools, so like engineer, doctor, right? And arts was for people who were considered not bright or-... dumb or any of that. So like, yeah, we'll become engineers, we'll take p- phys, PCM, and English. I flunked everything apart from English in my eleventh exams, and it was, it was a horrible thing for me. I just couldn't study, just couldn't get myself to do math and all. But to me, crea- creativity and photography was something I was very happy with. So I think somewhere in, in my twelfth standard, we moved from Bareilly to... Sorry, Ambala to Bareilly. Dad being army, they passed me for, so I would not flunk a year. And in Bareilly, Dad was the chairman of the army school, so his only thing was, "Son, please do not flunk your twelfth. Just pass. I don't expect you to top or do anything, just pass." And I thankfully passed. I flunked my chemistry, gave a retest, got a passed eventually, but I think that time I knew that maybe going to college was not the best idea for me, and my dad had that foresight as well. My mom was a little on the line. She's like: "No, you have to go to college." And my dad was like: "No, you do what you want to do. I think you'll be fine in life." So I didn't go to college. My education was twelfth CBSE from Bareilly Army School,
- 25:36 – 27:38
Starting Career Path leading to Beverage Industry
- ABAneesh Bhasin
and, uh, right after that, I started working with three photographers in Bareilly. So I gave my twelfth boards, took one day off, started working the next day at this place called, uh, Suri, uh, Photo Labs. Uh, they actually had a pretty world-class setup for that time. So just started working and learnt a lot about photography that time. Eventually moved to Bombay in a year to learn photography here, and started assisting and getting work and, yeah, starting off. So photography became my thing after school, hobby turned profession. Then I somewhere got introduced to wine and alcohol because of photography. So I shot a lot for Diageo and couple of alcohol brands, and eventually got commissioned to shoot for a book on the alcohol industry, uh, CIBC, which is their main lobby, uh, main body that all the companies are a part of. So that assignment took me to pretty much every winery in Nashik. Everyone would oblige you with a wine tasting. I had no clue what I was doing, but being polite and tasting. And somewhere that just got me into, you know, consuming a beverage with a little more intent rather than just gulping it down. Uh, that's the same time I got introduced to coffee. I still remember first trip abroad, I was twenty-one, going for a photography fair to Cologne in, uh, Germany, and having my first cup of cappuccino, which was not that Indian cappuccino, which was that espresso in a wedding that we get. Uh, I still remember that moment. So a lot of these beverage experiences happened, and I was like: "You know what? This is very interesting. I want to learn more." So I started learning more about wines, uh, end up building an app around wines six, seven, eight, eight years back. We almost got acquired by Diageo, London. Eventually, that didn't happen, but that is what really got me into beverages. So school, photography, photography led me to beverages, and then all of this happened.
- NKNikhil Kamath
Very cool.
- 27:38 – 30:35
Rahul’s Intro | Family & Childhood
- NKNikhil Kamath
Rahul?
- RRRahul Reddy
Hello. How are you?
- NKNikhil Kamath
Good, how are you?
- RRRahul Reddy
I wish I had your sense of humor. [chuckles]
- NKNikhil Kamath
I have, I have the kind of sense of humor where it's easier to laugh at me than with me. [chuckles]
- RRRahul Reddy
Okay, I'll keep that in mind. [chuckles] Awesome.
- NKNikhil Kamath
Tell us more about yourself.
- RRRahul Reddy
Uh-
- NKNikhil Kamath
I met Rahul last week in, uh, Dubai, where he's starting a new store, and I checked it out.
- RRRahul Reddy
Amazing.
- NKNikhil Kamath
Quite a cool space.
- RRRahul Reddy
True. It's a work in progress. Um, well, uh, actually, I have some similarities to Matt, uh, in terms of our backgrounds.
- NKNikhil Kamath
I was thinking that, you know?
- RRRahul Reddy
Yeah.
- NKNikhil Kamath
Like, these two are full-blown c- creative people. You and Matt look more like the corporate type. [laughing] Hedge fund, nerdy. I know you went to college in the US.
- RRRahul Reddy
Yeah.
- NKNikhil Kamath
Not because you, you know, wanted to study how to cook, but like college, college.
- RRRahul Reddy
So I grew up in the US-
- NKNikhil Kamath
Yeah
- RRRahul Reddy
... uh, like Matt. Um, never worked in finance, but we do have some overlaps. Um, so my-- okay, so my family's all, um, from Hyderabad. So, uh, mom and dad's side, I guess one side's from Andhra now, one side's from Telangana originally, but that's another thing. Um, but Hyderabadi, both.
- NKNikhil Kamath
What did your dad do? I remember meeting him.
- RRRahul Reddy
Yeah, so, so basically, my, my dad migrated to the States, I think it was nineteen seventy-nine, and so he was part of that, I think, like, initial wave of engineers, pre-Valley boom and, you know, pre sort of internet era and the dotcom era. And he went from-- I mean, the story goes, he went from Hyderabad to Iowa, which is like... I, I don't think you could find a more opposite, you know, environment, right? Like, corn fields and ten feet of snow and, you know. And I think it was, like, him and, like, some, like a bunch of people from Hyderabad and Punjab and, like, Iran, and there was, like, this group of, like, you know, Brown people, basically, that showed up to become, like, do EE at the time, like electrical engineering in, uh, Iowa. So he-- I don't think he was a particularly good engineer, but he, um, was, was, like, fairly entrepreneurial in spirit. So he, he, uh, graduated, and then he moved to California, and I guess there was a lot of buzz about, like, semiconductors and things at the time. And, um, so he sort of, you know, he ended up working at this company, um, called Synopsys at one point, semiconductors, and got into that semiconductor space, and then that sort of like... So he's, he's, he's become sort of like a serial entrepreneur for the last thirty-odd years now. Been in, been in the Valley, and that's where I was born. So I was born in, in the heart of the Valley, actually, a place called Fremont.... um, not too far from San Francisco. Um,
- 30:35 – 39:26
Experience of Growing Up Abroad as an Indian
- RRRahul Reddy
and-
- NKNikhil Kamath
How does it feel to people like you and Matt, who have gone to school in America? You don't have the same outlook of India as us kids who were born here, right? How do you see it differently?
- RRRahul Reddy
Oh, so different, and I think-- I'll let Matt speak for himself, but for me, that's definitely part of the, the fabric of what ended up becoming this idea called Subko. For me, it was, it was always like a grappling with being this diaspora kid who was part of this South Asian community, and I was in a-- To be fair, I was in a city and in, in a region with a lot of Indians and a lot of South Asians, so there was a nice kind of contingent from, like, all over India and in neighboring countries as well. Um-
- NKNikhil Kamath
When you're not Indian-
- RRRahul Reddy
Yeah
- NKNikhil Kamath
... and you're growing up in a white school, I don't know, Iowa or whichever school you were going to when you were a teenager-
- RRRahul Reddy
Mm.
- NKNikhil Kamath
Are you wishing you were an American, from a very psychological perspective, to want to fit in? Do you get bullied more if you're an Indian kid? Matt doesn't look Indian. He looks-
- MCMatt Chitharanjan
No, no, but-
- NKNikhil Kamath
He's got watery eyes. [laughing]
- MCMatt Chitharanjan
You, you, you-
- NKNikhil Kamath
Just when he starts speaking, we get to know. [laughing]
- MCMatt Chitharanjan
I grew up in, like, a very, like, a village, so anybody who's not fully white is considered not white.
- NKNikhil Kamath
[chuckles] So are they racist if you're like-
- RRRahul Reddy
Yeah, you know, I, I think, I think it was always... It was an evolution, Nikhil. Like, I, I think starting off, yes, there was a lot of, "Hey, why can't I be part of that sort of majoritarian fabric of where this is?" And, you know, always feeling slightly ashamed at times and slightly-
- NKNikhil Kamath
How does it come across? You feel ashamed when they do what?
- RRRahul Reddy
I think initially, it's like little things. It's like your mom wants to pack you some Indian food for lunch, right?
- NKNikhil Kamath
Uh.
- RRRahul Reddy
And you're like, "Well, it smell-- like I love it, but it smells a little strong," right?
- NKNikhil Kamath
Mm.
- RRRahul Reddy
Like, people around you are, like, reacting to it. Like, okay, or it's like-
- NKNikhil Kamath
And when you say reacting, what are they doing?
- RRRahul Reddy
I mean, it's like: "What is that?" And they have this, like, terrible food that they're eating, right? Like some, like, like terrible, like, white bread sandwich or something.
- NKNikhil Kamath
Mm.
- RRRahul Reddy
And like, you know, that- that's one visceral reaction. Or when your parents come to pick you up, and, you know, their accent's a little different, right? Their accent, Desi accent, and whatever, and no matter how long they live there, your accent stays, right? Typically. Um, and so, you know, stuff like that. So I think a little bit of shame initially. I mean, I think that there's, like, two camps. Like, people then try to overcompensate and then sort of become like: "Hey, um, you know what? Like, I'm brown, but, like, I'm not really brown. I'm, like, more of, like, a coconut, right? So, like, I'm, like, brown on the outside-
- NKNikhil Kamath
[laughing]
- RRRahul Reddy
... white on the inside." [laughing] Yeah, yeah. Just like, there's people that kind of like aspire to be a coconut, right?
- NKNikhil Kamath
Yeah.
- RRRahul Reddy
And I'm like: Okay, you do you.
- NKNikhil Kamath
Yeah.
- 39:26 – 42:40
Relation between Passion & Talent | Building Subko
- RRRahul Reddy
Sure.
- NKNikhil Kamath
I think, personally, that passion and talent are two forms of the same word. We often think passion or talent are inputs. Like, if you're passionate about coffee, you get into coffee, and then you realize you're talented, and you have a good outcome. I feel like passion and talent are more outputs than input. When you're better at something, when you feel good doing something, you feel like you're passionate about it, and then you inherently develop a talent, and then you continue to do it. Do you think you moved back to India and thrived because you felt that people around you treated you better, and you didn't have to deal with the nonsense of growing up in the US? Is that why you moved?
- RRRahul Reddy
No. I think in a weird way, if anything, I moved because the whole reasoning behind the business also started as to the motivation. So it was, it was really to kind of prove a little bit of a point, maybe, that one could build something world-class in India, and if one was good enough at that, could actually make it something relevant on the global stage. I think that was a very powerful, sort of like, motivator for me, but it had to be rooted very deeply here.
- NKNikhil Kamath
Why?
- RRRahul Reddy
Because-
- NKNikhil Kamath
'Cause you grew up in the US. You're as American as you're Indian then.
- RRRahul Reddy
That's true. That's true.
- NKNikhil Kamath
So why not build something in the US which satisfies all of the conditions you mentioned?
- RRRahul Reddy
Because I think in, in what ended up being our industry, coffee, chocolate, bakes, I think, uh, the raw material is the most important element. We're, we're, we're really an agriculture business. We're a supply chain business, and for me-
- NKNikhil Kamath
India is not particularly known for its coffee historically, right?
- RRRahul Reddy
It's not.
- NKNikhil Kamath
Then why India?
- RRRahul Reddy
Well, it's anywhere between the fifth and seventh largest producer of coffee in the world, despite not being known for it. So I think the underdog story and the chip on the shoulder are the two ways that I kind of refer to this. So-
- NKNikhil Kamath
Chip on the shoulder, why?
- RRRahul Reddy
Because as Matt said earlier, I mean, people were growing X number of metric tons of coffee a year, but they all presumed that the only market for it had to be in export. And Matt opened up the opportunity for entrepreneurs like myself to even fathom the idea of domestic consumption, and I think what we wanted to then do is, in a lot of ways, building on top of what Matt already created, was: How does this now become a cultural symbol and something of real, like, real cultural currency from a creative perspective as well? And how does that sort of play a role in a lot of the coffee brands and projects that are being fermented in a lot of the global cities around the world? And I feel like doing that in the West feels a bit false. It feels a bit dishonest if you kind of do it there without actually committing to the, to the soil, to the land, to actually having real relationships with the producers, with the farmers, and establishing it here. I think that, that was very critical for that credibility to be there, so I think that was a big reason.
- 42:40 – 47:54
How are Subko & Blue Tokai different?
- NKNikhil Kamath
How are Subko and Blue Tokai different?
- RRRahul Reddy
Oh, that's a fun one. [laughing]
- NKNikhil Kamath
[laughing] Same price point, largely?
- MCMatt Chitharanjan
... No way! He's more expensive.
- ABAneesh Bhasin
No, no, I-
- MCMatt Chitharanjan
He's way more expensive. [laughing]
- NKNikhil Kamath
What else?
- MCMatt Chitharanjan
Uh, I think similar on the coffee side, I, I mean, so one is they obviously do more other products. They do, uh, cocoa, which we don't do. Uh, we didn't have bakery, our own bakery, until fairly recently, and that was by acquiring another brand, so that's a difference. Coffee side, I think sourcing is fairly similar, I think. We work with some of the same estates. Roasting, we have, you know, they have their philosophy, we have our philosophy. Even if we source the same lots of coffee, it'll be different for an end customer. We, I would say, are more mass premium. [chuckles] They're more niche premium.
- ABAneesh Bhasin
Niche premium.
- MCMatt Chitharanjan
Uh, I think the customers are slightly... I mean, I, I would say we're more-- we, we try to be more accessible. Uh-
- ABAneesh Bhasin
Basically calling them expensive. [chuckles]
- MCMatt Chitharanjan
No, no, no! Not, I don't think, uh... I, I think that what I really appreciate about Subko is they've done things in a very distinct-
- ABAneesh Bhasin
Yeah
- MCMatt Chitharanjan
... and different way. But the, the communication that they have, the storytelling that they do, the whole brand is, is very different than other coffee brands that have started, uh, in, in specialty.
- ABAneesh Bhasin
I have an observation for both these brands because I've been-- I've had the privilege to see Blue Tokai from day one. I think I was one of their very early customers. [clears throat] And just to take you back in time, there was nothing speciality in the country that time. There was only Cafe Coffee Day and Barista, and that's about it. No concept of doing good coffee at home or any of that. And I think with Blue Tokai, you start in a certain way, not knowing how things are going to pan out. So you don't have a very defined brand identity, tone of language. Your brand book is not developed, right? You're just trying things out as you grow. And what I've seen with you is that I think you're one of those brands that has come out from day one with such a well-constructed world for your brand, which is very commendable. With that, you don't see that often, that you launch with everything sorted in your packaging, how your brand puts out content, to how you serve a dish, and you nail it from day one. So I think to me, that's a difference between two brands, but it's also how you guys have started in a very different year of, uh, how coffee was.
- NKNikhil Kamath
What else? Rahul, do you want to say something about niche and mass niche?
- RRRahul Reddy
Look, I, I, I think Blue Tokai has changed the palette of coffee consumption in India, and that's... I mean, without that having happened, Subko wouldn't have had a shot, to be honest. So, and that's not just because Matt's sitting here. I've, I've- I genuinely believe that. Um, I think we're different in a couple key ways. Like Matt said, we started off as being like, "Okay, we're gonna try to... The way we can premiumize this segment," was we, we felt we had to provide value addition on top of something Matt was already doing well. So I think he was, he was serving much better cup of coffee in a much better environment than it existed earlier. And we said, "Okay, so let's try our best to produce, to source the best coffee we can, roast it the best way we can." But then two key things that had to differentiate us further were building a very deep commitment to what a global Indic design language may look like, and baking in conjunction with roasting coffee. And to me, that was the next step, because if we wanted to really justify a higher price point and a more experiential sort of, you know, coffee brand, I felt that, um, what pairs really well with it are, are really world-class baked goods. Um, and I wanted to kind of bring both of those two things together and try to construct that, um, in unison. So I think the design language and then having the bakehouse kind of like, um, co- be co-created with, with the high-quality coffee, I think was important. Um, so I think that's a difference. Um, we do tend to kind of be, uh, maybe, like, bullheadedly committed to this idea of design and coffee coexisting. So we try to like, even from, like, micro lot of coffee to micro lot of coffee, we'll change an element of the design or the packaging, and I think these are things that, um, perhaps have helped us gain some support with folks that are more in the creative industries or in the entertainment sphere, or in the arts industries. And I think maybe that's something that we've had maybe more of a focus on than maybe Blue Tokai has. Um, so those are a few differences, I would say. Um, and now recently we make chocolate, so I think that's something that Matt doesn't currently do, so.
- 47:54 – 50:30
Hacks for a 25 year old to Compete with Subko & Blue Tokai
- NKNikhil Kamath
So I'm a twenty-five-year-old boy or girl who wants to enter the coffee industry and compete with you guys. I walk into Bandra, there is a Blue Tokai. Next to it, there's a Subko. The third store right adjacent to both of you, let's say, on the same lane as Bougie Cafe, is me. What can I do today that will work, at what price point, that will send some of your traffic to me?
- MCMatt Chitharanjan
I think you should be a multi-roaster cafe. So now there's many other coffee companies around. If you're a place that I can go to, where I can get coffee from a... roaster A, B, C, and I can choose and figure out what I like, I think that would be a good differentiator.
- NKNikhil Kamath
Do you think my audience cares that much where the coffee is roasted?
- MCMatt Chitharanjan
They just want different, something different. So if you come to Blue Tokai, you're only going to get Blue Tokai coffees. If you go to Subko, you're only going to get Subko coffees. Where it's a good opportunity for people to sort of understand what else is out there, and I think people appreciate variety.
- NKNikhil Kamath
... If I were to be honest, like, I'm no big coffee aficionado or something like that, but I, I know, like, a good coffee from a bad coffee, but beyond a point, I can't distinguish which roaster, what, all of that. Me, twenty-five years old, starting a store in Pali Hill, Bandra, will make the assumption that my clientele is largely like me.
- MCMatt Chitharanjan
Mm-hmm.
- NKNikhil Kamath
It's not multi-roastery that will necessarily-- Like, I could tell, uh, some of the people we play paddle with, that this particular coffee shop has different roast from different places, uh, but it is next to a Subko, a Blue Tokai, a Bougie, a whatever else is on that road. I don't think I'll be able to draw them in with just that.
- MCMatt Chitharanjan
So I think that's just a way to differentiate the offering. I think food is unfortunately something that's very... I mean, I say this as a copy person, food is something that really makes or breaks the, the success of a store.
- NKNikhil Kamath
Mm-hmm.
- MCMatt Chitharanjan
For sure.
- NKNikhil Kamath
What if, uh, he decides to sell biryani and coffee? Do you think something like that could work?
- MCMatt Chitharanjan
No, it's too dissonant. People who are going to coffee shops are not looking for, uh, biryani.
- NKNikhil Kamath
Mm-hmm.
- MCMatt Chitharanjan
That being said, there are coffee shops where coffee is only a small part of the sales, where they have an extensive menu, and those, those do incredibly well.
- AKAdithya Kidambi
Like a, like a, like a co-working space or such, where there's coffee-
- MCMatt Chitharanjan
It's not-- I mean, the-
- 50:30 – 58:09
Cafe Offerings of both Coffee & Food | Consistency, Subculture, Distribution
- AKAdithya Kidambi
... So-
- MCMatt Chitharanjan
So one thing that we notice in our, in our business is that if we extend the menu, it increases the sales. So the wider variety of food items that you have, the more you're able to sell. Operationally, it just is very challenging to-- I mean, we don't want to run kitchens. So if you're able to run a, a restaurant and have coffee, in the market right now, that's an amazing proposition.
- AKAdithya Kidambi
So you sell your food with coffee?
- MCMatt Chitharanjan
Yeah.
- AKAdithya Kidambi
Oh, okay.
- NKNikhil Kamath
What's that percentage split?
- MCMatt Chitharanjan
For us? For us, we sell forty-five percent is beverages, and forty percent is food, and then fifteen percent is the retail packets and bread.
- NKNikhil Kamath
And for you, Rahul?
- RRRahul Reddy
We're almost exactly at fifty-fifty, believe it or not.
- NKNikhil Kamath
Yeah?
- RRRahul Reddy
Yeah. Some-- Like, we've had quarters where there's a forty-five, fifty-five, you know, it's... Yeah.
- NKNikhil Kamath
So coffee shops are actually making fifty percent of revenue from food?
- MCMatt Chitharanjan
Yeah.
- NKNikhil Kamath
All coffee shops? If you both are, I'm extrapolating.
- RRRahul Reddy
I think that's probably-
- MCMatt Chitharanjan
But so also, we have a more-- I mean, theirs is definitely very differentiated, but even for us, we have a more differentiated food offering than, let's say, a Starbucks or a Costa, where they're just getting, uh, food from, like, a Taj Sats and then just reheating it.
- NKNikhil Kamath
So do you have, like, a hot kitchen in the coffee shop?
- MCMatt Chitharanjan
We used to. We don't have a hot kitchen. We have a central kitchen, and then we have a make line. So it's freshly assembled and prepared, but it comes centrally from our central kitchens.
- NKNikhil Kamath
Is that a big differentiator, that if you had a hot kitchen, you could draw in some-- You have a hot kitchen. Does that make a big difference in getting people in the door?
- MCMatt Chitharanjan
It helps in getting higher APCs, for sure.
- NKNikhil Kamath
What is a APC?
- MCMatt Chitharanjan
Uh, average-
- AKAdithya Kidambi
Average person
- MCMatt Chitharanjan
-per person. Average check per person.
- NKNikhil Kamath
But the CapEx related to a hot kitchen kind of mitigates that-
- MCMatt Chitharanjan
It's not necessarily a CapEx thing, it's more of a managing a kitchen staff. Also, you're not really able to get very high quality-- I mean, our experience, you're not able to get high-quality kitchen talent because people who are very talented, they don't want to work at a coffee shop, they want to work at a restaurant. They don't-
- AKAdithya Kidambi
I also feel like it's a, it's a matter of iteration, right? There's like a-- There's way too much iteration-
- MCMatt Chitharanjan
Yeah
- AKAdithya Kidambi
... in the kitchen these days. Uh-
- MCMatt Chitharanjan
Yeah, you, you, you, you'll have a hard time retaining talent.
- 58:09 – 1:04:27
Waves of Coffee - Shift to Coffee
- RRRahul Reddy
the way I see this, Nikhil, is again, like, coming back to this sort of the maturation, at least from the coffee perspective of the, the specialty coffee market. It- I think the f- I'm going to go into this, like, wave discussion, right? So there's, there's, there's this literature that talks about the waves of coffee, right? The first wave, the second wave, the third wave, and now there's like fourth and fifth wave. And so, let's say we're now in like, very firmly in this third wave of coffee movement now, where like, specialty coffee is permeating the market, right? Now, within that third wave, I feel like there's multiple layers. There's multiple more waves. So the first wave within the third wave is probably when a brand like Blue Tokai comes and, like, disrupts that market, right? Like, all of these big international players are now like: "Whoa, there's a, there's a homegrown brand that can do this, that can scale good coffee, sources everything domestically, has beautiful cafe spaces." Amazing. What I think you see globally, what happens is that then you'll have a population of different, uh, roasters. Roasters are also doing what you said, which is sourcing from farms, roasting their own beans. Then they'll start doing some wholesale. Now, I think the point at which India has to now go is, like, everybody doesn't need to be a roaster. It's very capital-intensive, it takes a lot of quality control. I mean, you have to, you have to build very strong supply chain linkages. If that's your passion, do it.
- NKNikhil Kamath
How much money does it take? Like, if I have- if I'm twenty-five and I have two crore rupees to start a coffee shop, roastery is not covered in that. No.
- RRRahul Reddy
Tough.
- NKNikhil Kamath
Right.
- SPSpeaker
But also, as a twenty-five-year-old, are you starting this business to just run this one outlet to earn that money from that?
- RRRahul Reddy
Yeah.
- SPSpeaker
Or you're starting it-
- NKNikhil Kamath
Yeah
- SPSpeaker
... to kind of become a-
- NKNikhil Kamath
I want to start one coffee shop next to the two of you, and I want to make money.
- SPSpeaker
Okay. You're not worried about funding, like, uh, raising the capital, giving exit-
- NKNikhil Kamath
No, two crores, two crores
- SPSpeaker
... and all of that?
- NKNikhil Kamath
I have this rich uncle who's agreed-
- SPSpeaker
Okay
- NKNikhil Kamath
... to give me two crores.
- SPSpeaker
And he's, he's happy to, if you just pay him back on your own time.
- NKNikhil Kamath
If I make him a decent return on the cash he's given me.
- SPSpeaker
I see.
- NKNikhil Kamath
Yeah.
- RRRahul Reddy
Yeah, but, like, what I would say is, like, as the, as the market is maturing now, and, and there are a certain collection of coffee roasters who hopefully all, you know, have their own little areas of differentiation, for coffee shops to now proliferate, right, in the way Nikhil is describing, where it's like, you know... The way I would love to see India go is that every city, every neighborhood, has, like, dozens of local coffee shops, right? And you will also still have maybe literally a dozen great roasters in the country-
- NKNikhil Kamath
Mm
- RRRahul Reddy
... that have their own shops and also maybe supply. And I think, you know, so, so the more, the more of these local, smaller scale shops that open, they can, you know, choose the roaster that they want to work with, or multiple.
- SPSpeaker
Yeah.
- RRRahul Reddy
And they have to have other differentiations. They have to have some kind of a conceptual arc. Like, could there be a coffee shop that's built for the investor community? I don't know, right? Maybe that's, maybe that's, maybe that's a coffee concept right there, right? Or, you know, I don't know, like a mini paddle coffee shop, like, literally, like an indoor paddle-only coffee shop.
- NKNikhil Kamath
Do you think that could work?
- RRRahul Reddy
Hundred percent.
- MCMatt Chitharanjan
... it would work.
- NKNikhil Kamath
Paddle and coffee?
- ABAneesh Bhasin
I have a slightly different view. In fact, I have a question for all three of you. Sorry, because you're not that much in Bombay. What does a boujee do, that they are packed all the time? Monday morning, eight o'clock, they're packed. What is it?
- 1:04:27 – 1:10:21
How Big is the Craft Industry in India
- NKNikhil Kamath
Do you guys want to talk about how big the market is? I tried to research online. I didn't get to a number. I got, like, wide approximations, but I didn't figure out how much is the number. If I'm selling a coffee for more than hundred rupees, and people are buying, how big is that market in India?
- MCMatt Chitharanjan
There's only around five thousand branded coffee shops and another equivalent amount of unbranded.
- NKNikhil Kamath
And what would that number be in terms of net sales?
- MCMatt Chitharanjan
Net sales, it's around billion, is what they estimate.
- ABAneesh Bhasin
There are five thousand branded coffee shops? Damn! I didn't know that. But, you know, on the coffee bit, a lot of people who consume coffee, according to me, are having a coffee beverage and not just coffee.
- MCMatt Chitharanjan
Mm.
- ABAneesh Bhasin
Because if you're going into a Starbucks and ordering a mocha latte with a red velvet foam on top of a pumpkin spice something, how much of it is coffee versus sugar?
- MCMatt Chitharanjan
I think very few people are coming for the reasons that you mentioned, the health aspect, killing hunger-
- NKNikhil Kamath
Is that just me?
- MCMatt Chitharanjan
Yeah.
- ABAneesh Bhasin
That's us, uh, Paddle people. [chuckles]
- NKNikhil Kamath
Yeah? That bubble.
- MCMatt Chitharanjan
Yeah.
- NKNikhil Kamath
So most people are coming in for what?
- MCMatt Chitharanjan
A place that they can sit, uh, that has something enjoyable to drink. Um, it's not... A- and so you'll, you'll segregate ver- versus like, "I like an atmosphere in this place," or, "I like the products in this place," but it's not, it's not for any functional... And I think the other thing is that it has a-
- RRRahul Reddy
But there is caffeine.
- MCMatt Chitharanjan
You think?
- RRRahul Reddy
There is caffeine.
- MCMatt Chitharanjan
Oh!
- ABAneesh Bhasin
There is caffeine.
- RRRahul Reddy
Yeah, yeah. I mean, as in, when I say caffeine-
- MCMatt Chitharanjan
But you think that's a driver for people?
- RRRahul Reddy
Yeah, because-
- MCMatt Chitharanjan
I mean, I think it's addictive, so one is, it's addictive. Uh-
- RRRahul Reddy
I think it's a driver only from the lens of like, you're do- you're, you're having a meeting, okay? What do you- what do you socialize or meet or speak over? It's not a coincidence that you're drinking coffee while having to have your energy be intact, right? So I think from that, like, correlational point of view, um, whether you're like co-working, quote-unquote, on your own, or running a meeting with someone, I don't think it's a coincidence that you're probably going to drink coffee and not like a very heavy, sugary, milky chai. From that perspective.
- NKNikhil Kamath
Can I ask you a layman question, as somebody who has no knowledge about coffee, like idiot question? If I started a coffee shop, let's say you have hundred milligrams of caffeine in your coffee, and you have hundred and ten or whatever. What happens if me, the twenty-five-year-old, starts a shop next to you and puts three hundred and fifty milligrams of caffeine? Wouldn't it be more addictive?
- MCMatt Chitharanjan
Yeah, it would.
- ABAneesh Bhasin
It would also get you really hopped up, I think.
- RRRahul Reddy
Yeah. Could, could go, could go down-
- MCMatt Chitharanjan
The thing is, it won't taste very good, though.
- 1:10:21 – 1:12:31
How to Influence the Crowd at a Coffee Shop
- NKNikhil Kamath
You're almost going to a coffee shop for the crowd that is in a coffee shop, almost like a bar. How do you influence that?
- MCMatt Chitharanjan
I mean, as- uh, for us at least, we try to do a lot of community events in the beginning, having pop-ups, having music, having art gallery, people come and do installations.
- NKNikhil Kamath
Mm.
- MCMatt Chitharanjan
So I think you have to have, like, you have to have a hook. Like, what, what Rahul was saying is very, is very true. You have to have some kind of reason for people to come.
- NKNikhil Kamath
Is it like a bar, where you bring in the women and the men follow?
- MCMatt Chitharanjan
No, I don't think so. [chuckles]
- SPSpeaker
No, I don't think so.
- NKNikhil Kamath
So what, what hack can you tell me in terms of getting the kind of crowd in a coffee shop which would attract more people?
- SPSpeaker
That's a good question. [chuckles]
- MCMatt Chitharanjan
[chuckles] If I had an answer to that, I would replicate it across our hundred and thirty-five outlets. But, uh, uh, I mean, for us, we've tried to just do it by product.
- NKNikhil Kamath
Mm.
- MCMatt Chitharanjan
Uh, and I think at a certain scale, that works, right? If you know that, okay, I know that this brand has a consistent coffee, consistent food, so when I'm choosing to go for my meetings or, or whatever, I can go to that place and-
- NKNikhil Kamath
Mm
- MCMatt Chitharanjan
... be assured a certain level, I think that works. But for, uh, like a standalone coffee shop, you'd have to have something more significant.
- NKNikhil Kamath
I feel like I might be the anomaly, but I can't remember the last time I chose to go to a coffee shop because they have consistent food and coffee.
- MCMatt Chitharanjan
That you like, so I mean-
- NKNikhil Kamath
Maybe I can go to a restaurant for that reason, but not a coffee shop.
- SPSpeaker
Yeah, same. Same.
- NKNikhil Kamath
Right?
- SPSpeaker
Yeah. I, I would... I mean, as non-coffee people-
- NKNikhil Kamath
Mm
- SPSpeaker
... you know, I would- I wouldn't necessarily go to a coffee shop for that repeat experience.
- MCMatt Chitharanjan
But for both of you-
- SPSpeaker
Uh
- MCMatt Chitharanjan
... what's your standard coffee order at a coffee shop?
- NKNikhil Kamath
Americano.
- SPSpeaker
Yeah, uh, latte.
- MCMatt Chitharanjan
But so if you knew one place had-
- SPSpeaker
Latte or cortado
- MCMatt Chitharanjan
... an Americano that you liked versus a place that had a cool-looking vibe, you'd choose the cool-looking vibe?
- 1:12:31 – 1:18:13
Difference between Good & Bad Coffees
- NKNikhil Kamath
at home, I used to do Nespresso coffee for the longest time, then Rahul did some mini Subko setup.
- SPSpeaker
I saw the Linea Mini there.
- NKNikhil Kamath
Yeah, it's here as well.
- SPSpeaker
Nice.
- NKNikhil Kamath
Now I know that the Nespresso is bad.
- MCMatt Chitharanjan
Mm.
- SPSpeaker
Yeah.
- NKNikhil Kamath
'Cause if I have a cup of this and I have a cup of that, I can distinguish.
- MCMatt Chitharanjan
Yeah.
- NKNikhil Kamath
But when I'm going into a nice coffee shop, there, this distinction becomes a little bit harder, 'cause all the coffees are kind and nice. Or like, you know, like many things in life, like alcohol, if I'm having Grey Goose Vodka or Absolute Vodka, how much is the differentiation in taste that is actually palpable, and I can distinguish? And how much is the fact that I know one bottle costs two times the other, so it must be good? You know what I mean?
- MCMatt Chitharanjan
Yeah.
- RRRahul Reddy
...Yeah.
- RRRahul Reddy
Do you get this question a lot with tonic?
- RRRahul Reddy
Not with tonic. I think it's more of alcohol.
- RRRahul Reddy
So no one's like, "Hey, like, can you really tell the difference between the tonics anyway?"
- RRRahul Reddy
You can, because, um-
- MCMatt Chitharanjan
Yeah
- RRRahul Reddy
So there's a line by Fever-Tree, which I love, which is like three-fourth of your drink is the mixer.
- RRRahul Reddy
Mm.
- RRRahul Reddy
So by volume, it's so much that you will...
- MCMatt Chitharanjan
Yeah.
- RRRahul Reddy
And why I was asking them about that coffee-
- MCMatt Chitharanjan
You can, you can actually instantly tell the difference between tonics.
- RRRahul Reddy
Yeah, yeah.
- RRRahul Reddy
Yeah.
- RRRahul Reddy
Like, I, the other day tasted-
- MCMatt Chitharanjan
Sugar-
- RRRahul Reddy
Yeah, yeah
- MCMatt Chitharanjan
... bitterness.
- RRRahul Reddy
You can.
- 1:18:13 – 1:24:11
Starbucks | Difference in Coffee Culture of India and USA
- MCMatt Chitharanjan
times for us.
- NKNikhil Kamath
Is Starbucks doing well in India? [chuckles]
- RRRahul Reddy
[chuckles] Yes and no.
- MCMatt Chitharanjan
[chuckles] It's fine, yeah.
- NKNikhil Kamath
[chuckles] Go ahead.
- RRRahul Reddy
I, I mean, it's-
- NKNikhil Kamath
There was some rumor that Starbucks is shutting down-
- MCMatt Chitharanjan
Yeah
- NKNikhil Kamath
... then they came and clarified.
- MCMatt Chitharanjan
That's fake. That was fake.
- RRRahul Reddy
They clarified that.
- NKNikhil Kamath
That it's fake. But how is it actually doing?
- RRRahul Reddy
But, but I was gonna... I don't have any data on how they're doing. What I would say, though, Nikhil, is the... When you say speciality, this is an interesting one. So Starbucks's perception differs heavily based on which country it's in, right? Which means what? Which means in India, Starbucks is the biggest specialty coffee brand, even though me and Matt would not refer to it as a specialty coffee brand, which is kind of fascinating. 'Cause price point-wise, Starbucks is even at times more expensive than we are, and, well, they are, they are who they are. They have the brand that they have, and you have to respect that. Um, but that's, that's interesting to me.
- MCMatt Chitharanjan
I mean, so they've gotten to a thousand plus crores, they're at ninety-seven cities-
- RRRahul Reddy
Yeah
- MCMatt Chitharanjan
... so, I mean-
- NKNikhil Kamath
Profitably?
- RRRahul Reddy
No.
- MCMatt Chitharanjan
No.
- NKNikhil Kamath
Why is that? Why is Starbucks globally as profitable as they are? I've-... because I work in the stock markets, I've looked at it from a very stock market lens. They're almost a bank as much as they are a coffee shop. But for somebody who's so profitable outside, why are they struggling to break even and make money in India?
- MCMatt Chitharanjan
Their cost structure is also quite different in India versus other places. So they pick-
- NKNikhil Kamath
It should be better, right?
- MCMatt Chitharanjan
No, because the, it goes back to the real estate. They pick the most prime locations in every market that they're operating in, so the rentals that they're paying are, are incredibly high.
- NKNikhil Kamath
The one thing I've noticed is in America, a lot of people buy a coffee and walk.
- MCMatt Chitharanjan
Yeah.
- RRRahul Reddy
Yes.
- NKNikhil Kamath
They-
- RRRahul Reddy
That's-
- NKNikhil Kamath
-don't occupy real estate.
- RRRahul Reddy
Exactly.
- 1:24:11 – 1:28:59
Opportunities in Tier-2 Cities | Price Sensitivity
- ABAneesh Bhasin
Tier-2 is good for opening a coffee shop.
- NKNikhil Kamath
Is it?
- ABAneesh Bhasin
Yeah, I think so. There's lesser options-
- MCMatt Chitharanjan
Under served-
- ABAneesh Bhasin
So you may be-
- MCMatt Chitharanjan
More underserved. Still, there's enough-
- ABAneesh Bhasin
Yeah
- MCMatt Chitharanjan
... of a population who appreciates coffee, who's interested in it.
- RRRahul Reddy
Me and Matt were talking about this earlier, like, before we came here. What is the thesis behind brands that want to sell coffee for less than a hundred rupees? 'Cause for me, coffee is like this upwardly mobile, aspirational beverage. So suddenly, you're running into this, this like, U-curve, right? Where, who are you serving? You're not sure. You're just trying to have a race to the bottom with the product. I mean, I... I think I've spoken to Nikhil once about this, actually, about... I think you asked me a question once, Nikhil, about what I would do, um, with pricing, like what pricing strategy might look like at Subko.
- NKNikhil Kamath
Mm.
- RRRahul Reddy
And I think my an- like, with various things happening, supply chain shocks, inflation, you know, how would you try to deal with that? Would you make things more affordable for your customers? Would you start... You know, and I, I think given the kind of brand we are trying to build, I said, "No, we would, we would maintain our standards obviously very high," but I think the customer base we have ex- expects sort of like this, this premiumization of the segment. And I'm just wondering, I'm personally not sure. There, there are multiple brands that have come up and raised a lot of capital recently who-
- RRRahul Reddy
... like, have coffee for less than, I mean-
- MCMatt Chitharanjan
Yeah, I, I don't think that dropping the price, uh, increases demand so much to compensate for that.
- NKNikhil Kamath
No?
- MCMatt Chitharanjan
The people who are coming for a coffee shop are, uh, more price insensitive.
- NKNikhil Kamath
What price are most people okay to spend on a coffee when they come into Blue Tokai?
- MCMatt Chitharanjan
So we've done a survey-
- NKNikhil Kamath
Yeah
- MCMatt Chitharanjan
... and it's two fifty rupees is kind of the, they, they won't notice anything up until two fifty rupees. If it's above two fifty rupees, then they, then they'll start to pay attention.
- NKNikhil Kamath
Right.
- RRRahul Reddy
What's your price- pricing average?
- MCMatt Chitharanjan
So cappuccino is two forty.
- NKNikhil Kamath
There come some coffee shops in Bangalore I go to outside of Blue Tokai and Subko. There's Araku, there's Lavonne. Uh, like, even for me, it's complicated now when I have to choose. I'm trying to think, why do I choose to go to one versus another? It's coming down to avocado toast and eggs for me, [laughing] I must say.
- RRRahul Reddy
There used to be one coffee shop in, uh-
- NKNikhil Kamath
Yeah
- RRRahul Reddy
... JP Nagar. I don't know if around the corner, Benki?
- NKNikhil Kamath
Yeah, yeah, yeah.
- RRRahul Reddy
You know Benki?
- NKNikhil Kamath
Yeah, yeah.
- RRRahul Reddy
Standard, right?
- 1:28:59 – 1:33:21
Recent Consumption Trends | Health-Conscious Trends
- NKNikhil Kamath
I'm obsessed with consumption trends, okay? Uh, so I'm constantly doing research, again, from a very investor lens. Like, right now, if you were to take the end of January, beginning of February, many different sectors, consumption is slowing down. I want... I don't want to name brands because I should not be talking about their numbers. But, like, say, a clothing brand, I'll name foreign ones 'cause I can. Like, a Zara in India, which was growing at thirty, forty percent, or a H&M a year ago, is now either not growing or flatlining. Vehicle sales, be it passenger or commercial, have slowed down to a large degree. Clothing brands, uh, across price points, the ones who are selling at five hundred rupees a T-shirt to five thousand rupees a T-shirt, we're seeing slowdown across all of this. Uh, I've gone around, asked a bunch of people who run, operate brands like this: why is it happening? Many believe it's cyclical. There was a boom in consumption after COVID. That boom is kind of plateauing out right now. Uh, nobody knows the real reason. It could be that, it could be that discretionary income is going down 'cause the cost of money in the West is higher, and less money is finding its way. Uh, for a long time, especially in Bangalore, everything we bought and did was subsidized by foreign Ps and VCs who were dumping money on me and my friends in the startup world. Not so much me, but they were, in turn, subsidizing everybody. The one unique insight a lot of these consumption gurus who run many, many brands have, is anything health in this three-month cycle, two-month cycle, is really starting to gain traction. People are really doubling down on health, which is ironical in a way, because if your discretionary spend is going down, your spend on health should be going down. But that, that is like a counter trend almost. Do you think there is a scope to incorporate that here in, say, the healthiest coffee shop next to Subko and Blue Tokai, where you guys are selling cookies and all of that, and I don't? Can I do that?
- MCMatt Chitharanjan
Yeah. Yeah.
- NKNikhil Kamath
Can I say, whatever you come in-
- MCMatt Chitharanjan
High protein-
- NKNikhil Kamath
Yeah
- MCMatt Chitharanjan
... protein coffees or protein-
- RRRahul Reddy
MCT and-
- MCMatt Chitharanjan
Yeah
- RRRahul Reddy
... all that.
- NKNikhil Kamath
Do you think that could work?
- MCMatt Chitharanjan
Yeah, yeah.
- NKNikhil Kamath
What if I say you come into my coffee shop-... I will make sure you walk out without consuming more than two fifty calories.
- SPSpeaker
Hmm.
- NKNikhil Kamath
The minute you've spent two fifty calories, I block you from having anything.
- AKAdithya Kidambi
I would go there. [chuckles]
- NKNikhil Kamath
You would go there, eh?
- AKAdithya Kidambi
I would go there.
- NKNikhil Kamath
Right?
- SPSpeaker
I think it's an interesting angle. And both of you guys have marked as low calorie on, on your products, I noticed.
- AKAdithya Kidambi
Yeah.
- SPSpeaker
Low sugar, zero calorie even, right?
- AKAdithya Kidambi
I, I, I mention the full calorie content on the front label-
- SPSpeaker
Yeah
- AKAdithya Kidambi
... not per hundred milliliters.
- SPSpeaker
Not just, not just per hundred. Even, even we, even we do that.
- AKAdithya Kidambi
Front label, right bottom in the center-
- SPSpeaker
Yeah
- AKAdithya Kidambi
- total calories of the bottle right there.
- SPSpeaker
Hmm. It's, it's-
- AKAdithya Kidambi
People should be, people should be educated about what they have there.
- 1:33:21 – 1:41:28
What’s Kombucha? | Fermentation | Health Benefits
- NKNikhil Kamath
to this. Should we move to kombucha for a bit? You-- maybe you start by explaining what is kombucha, 'cause most people don't know it. In south, it's bigger than north for some reason.
- AKAdithya Kidambi
Yeah. Yeah, it is. Um, okay, very simple. It's fermented sweetened tea. Tea, black tea mostly, or green tea, which is usually sweetened, mostly by an organic source, like a sugar or a jaggery or a honey. Um, it's fermented with this culture called SCOBY, which is a symbiotic colony of bacteria and yeast, which means both bacteria and yeast have a function to play in the po- in the process of fermentation. Um, it was discovered by accident. I think, I think one of the stories is that five thousand years ago, there was this, um, Korean guy who just left, uh, tea outside, and then it had this-
- NKNikhil Kamath
Chinese guy, no?
- AKAdithya Kidambi
Yeah, multi... different stories.
- NKNikhil Kamath
Ah, I read a few stories. [laughing]
- AKAdithya Kidambi
As- A, As- Asian guy. [laughing]
- NKNikhil Kamath
Yeah?
- AKAdithya Kidambi
As- Asian guy.
- NKNikhil Kamath
And then it was called kombucha in Germany.
- AKAdithya Kidambi
And, uh, no, no, no, it was, it wa-- that, that is kvass.
- NKNikhil Kamath
Uh.
- AKAdithya Kidambi
So it was, uh, so apparently, he left this tea outside there, and then he gave it to a Japanese emperor.
- NKNikhil Kamath
Hmm.
- AKAdithya Kidambi
The emperor liked the tea, so he called that, that dude's name was Kombu.
- NKNikhil Kamath
Hmm.
- AKAdithya Kidambi
So it was Kombu's tea, kombucha.
- NKNikhil Kamath
Hmm.
- AKAdithya Kidambi
That was essentially the origin story for kombucha. Many cultures have m-- different fermented beverage. We have kanji, the Germans have kvass. Uh, so origin stories and fermented beverages keep changing. But essentially, kombucha essentially is fermented tea. It's fermented using this culture called SCOBY. Uh, there's, uh-
- NKNikhil Kamath
Can you explain what fermentation is?
- AKAdithya Kidambi
Fermentation is the process of breaking... In the most simple way, it's the process of breaking down sugars. That's fermentation.
- NKNikhil Kamath
Sugar is bad. Why is breaking down sugar good?
- AKAdithya Kidambi
Breaking down sugar is easy for your body to consume. So it'll break it into mostly organic acids and, uh, um, and basically, it's food for the bacteria, right? So the, the culture, the culture grows. So that's, that's essentially-- And it's breaking down complex sugars in a way where it makes a lot of difference in flavor, or it makes a lot of, uh, difference in health in terms of consumption.
- NKNikhil Kamath
So what you're saying, SCOBY is a bacteria?
- AKAdithya Kidambi
SCOBY is both bacteria and yeast, symbiotic culture of bacteria and yeast.
- NKNikhil Kamath
What is, what is yeast?
- AKAdithya Kidambi
Yeast is what, uh... How do I say? Yeast is what they use to puff up bread.
- NKNikhil Kamath
But what is it? Again, a bacteria?
- AKAdithya Kidambi
It's, it's, it's another, it's another, it's another live culture. It's another living thing, so to say.
- NKNikhil Kamath
So what you're saying is, okay, there's some bacteria.
- AKAdithya Kidambi
There's some bacteria, there's some yeast. Both of it have its function.
- 1:41:28 – 1:44:01
First Kombucha Billionaire | Difference of Flavour Palette in India and Abroad
- NKNikhil Kamath
this interesting guy, okay, online. His name is GT Dave.
- AKAdithya Kidambi
Yeah.
- NKNikhil Kamath
Apparently, he's the-
- AKAdithya Kidambi
The biggest kombucha dude. Yeah
- NKNikhil Kamath
... biggest kombucha dude in the world, and he's the first kombucha billionaire who started brewing in his house when he was fourteen, fifteen-
- AKAdithya Kidambi
Yeah
- NKNikhil Kamath
... and selling it, and he made this massive brand out of it.
- AKAdithya Kidambi
The only billion-dollar kombucha brand.
- NKNikhil Kamath
Yeah.
- MCMatt Chitharanjan
What's the brand? What is it called?
- AKAdithya Kidambi
GT. GT's.
- NKNikhil Kamath
That's his name also, right? GT Dave.
- AKAdithya Kidambi
It's GT Dave, yeah. It's, yeah. So GT's Kombucha is the largest. They make-- They, they started off with kombucha, did many other things, but kombucha is what they sell the most, and, uh, very different from the kombucha that we make here.
- NKNikhil Kamath
Yeah?
- AKAdithya Kidambi
In terms of... Not in terms of function, but more in terms of flavor. The kombucha that you get abroad is sour. We were just discussing this before also.
- NKNikhil Kamath
Yeah.
- AKAdithya Kidambi
The kombucha that you get in the US has a different palate. It's super sour. If you've had those kombucha-
- NKNikhil Kamath
Yeah
- AKAdithya Kidambi
... it's a lot more sour. It's not-
- NKNikhil Kamath
But it feels like it's doing more in your body than the kombucha you get here.
- AKAdithya Kidambi
Uh, I wouldn't say it's doing more or less. Ours is more about keeping everybody happy whilst having them consume this beverage. Now, if I were to give somebody something s- that vinegar tasting, doesn't fly well, because we used to make... When we used to make kombucha earlier in the day, when we just started, that was the way to make kombucha, right? There was no tech involved, there were no machines, there was none of, there was none of, none of that. So the kombucha used to come out that way.
- NKNikhil Kamath
Mm.
- AKAdithya Kidambi
Takes were very, very low.
- NKNikhil Kamath
Yeah?
- AKAdithya Kidambi
Yeah. And then we slowly started, we slowly started focusing, and we were, we were doing tea-based kombucha, right? We were doing, we were... That's what I want to say. We were showcasing the teas around us, like, exactly like how kombuchas used to be made back in the day, but with different teas. And the flavor differentiation essentially were the different teas. Uh, things really changed for us when we made cola. Things [chuckles] really changed for us when we made ginger and blueberry-
- NKNikhil Kamath
Mm
- AKAdithya Kidambi
... and things a little more funky and mossy and things like that. It's because that's, that's what people want also.
- NKNikhil Kamath
Mm.
- MCMatt Chitharanjan
But I think it's a journey, right? Like-
- AKAdithya Kidambi
It is
- 1:44:01 – 1:49:24
How Big is the Kombucha Market? | Consumption Patterns in India
- AKAdithya Kidambi
And-
- NKNikhil Kamath
How big is it?
- AKAdithya Kidambi
It's very small. It's about two hundred crores right now.
- NKNikhil Kamath
In India?
- AKAdithya Kidambi
In India.
- NKNikhil Kamath
Two hundred crores, the whole market?
- AKAdithya Kidambi
Yeah. Yeah.
- NKNikhil Kamath
Is that all?
- AKAdithya Kidambi
Yeah, it's-- that's all.
- NKNikhil Kamath
Who has market share? How much do you guys have?
- AKAdithya Kidambi
Uh, [sighs] we have a, we have a small share. I only have data from quick commerce, otherwise it's very hard to pick. On one of the quick commerce platforms, we have about thirty-two percent of the market share. Yeah. And, um-
- NKNikhil Kamath
And in the US, it's about four, five billion dollars.
- AKAdithya Kidambi
It's four, five billion dollars, yeah. And-
- NKNikhil Kamath
That sounds like potential, right?
- AKAdithya Kidambi
Yeah, there is a lot of potential. It's growing. I mean, we've been growing like crazy. It was, it was... I think it was about thirty crores in twenty twenty-one. So it's been growing. It's been growing really well. It's almost tripled, uh, so to say. And it's only growing more because on, on the, on the backside, just me being one of the small brands in a very crowded kombucha space, we've been growing five X almost every year.
- NKNikhil Kamath
So this sounds like a killer opportunity. Went from thirty crores to two hundred crores in four, five years?
- AKAdithya Kidambi
Yeah, and it's going to-- and it's definitely going to go to a billion dollars by twenty thirty-two, is what they say.
- NKNikhil Kamath
In India?
- AKAdithya Kidambi
In India.
- NKNikhil Kamath
Mm.
- AKAdithya Kidambi
Uh-
- NKNikhil Kamath
So-
- AKAdithya Kidambi
And also, it's... I think, like I said, right, consumption pattern for kombucha in India is very different. People are not drinking it for, to say, "Oh, oh, my God, I'm gonna get, like, super healthy." People know it's healthy, people know it's fizzy, so they were like: "I'm already drinking this fizz that's bad for me, I'm just gonna replace it." And I, and we achieve more success by making it more accessible. That's essentially how this category is going to be.
- NKNikhil Kamath
Accessible, you mean cheaper?
- AKAdithya Kidambi
Cheaper.
- NKNikhil Kamath
Distribution?
- AKAdithya Kidambi
Distribution, both.
- NKNikhil Kamath
How much-
- AKAdithya Kidambi
Cheaper in distribution-
- NKNikhil Kamath
How much does your kombucha cost?
- 1:49:24 – 1:58:21
Awareness of Kombucha as a Product | Hard Kombucha | Substituting Alcohol
- ABAneesh Bhasin
How do you, how do you explain the word to people when they first encounter it?
- AKAdithya Kidambi
And that's, so that's the problem, right?
- ABAneesh Bhasin
Like, the lower your price point goes-
- AKAdithya Kidambi
Yeah
- ABAneesh Bhasin
... the more you're accessing people who have no clue what this is.
- AKAdithya Kidambi
Kombucha in, in, in a... So that, I think, I think that's been our learning, right? From, from, from then to now, right? Education has been sort of our biggest letdown, and education requires a lot of capital-
- ABAneesh Bhasin
Yeah
- AKAdithya Kidambi
... and a lot of time and a lot of expertise in being able to communicate that, none of which, none of which we had. And-
- NKNikhil Kamath
But you probably have the inflection point the US did at some point, right? Naturally.
- AKAdithya Kidambi
Yes, naturally. No, but that's what's helping-
- NKNikhil Kamath
We seem to mimic the West-
- AKAdithya Kidambi
Yeah... No, but that's what's helping us right now. That's what-- That, that is the only thing that's helping us right now, right?
- NKNikhil Kamath
Mm.
- AKAdithya Kidambi
That, that culture saying kombucha-
- NKNikhil Kamath
Yeah.
- AKAdithya Kidambi
-Oh, my God, okay, it's such a billion-dollar industry. Okay, people are looking into it.
- NKNikhil Kamath
How about export for you guys?
- AKAdithya Kidambi
Huh?
- NKNikhil Kamath
How about export? We've talked about it.
- AKAdithya Kidambi
We, we have. I think, I think, uh, Middle East is seeming really juicy right now.
- NKNikhil Kamath
Yeah.
- AKAdithya Kidambi
But we're working around, uh, legislations over there, and, you know, uh, it's, it's a lot of things and all certifications-
- ABAneesh Bhasin
But you know what? In our category, logistics is expensive.
- AKAdithya Kidambi
Yeah.
- ABAneesh Bhasin
So exports-
- AKAdithya Kidambi
Making the product-
- ABAneesh Bhasin
-from that standpoint
- AKAdithya Kidambi
... really, really, really cheap. It's not, it's not-- Like I, like I said, anybody with a bucket can make kombucha now. Uh, can you do it to be scalable? Maybe not, but you can definitely, definitely start, and then you can learn along the way.
- NKNikhil Kamath
So is there a use case where I make a alcoholic beverage like beer, which has five percent alcohol-
- AKAdithya Kidambi
Yeah
- 1:58:21 – 2:05:47
Craft Beverage Taxation Policies
- NKNikhil Kamath
So we're going down the same path where I'm a twenty-five-year-old girl-
- AKAdithya Kidambi
Yeah
- NKNikhil Kamath
... but want to open a kombucha business.
- AKAdithya Kidambi
Yeah.
- NKNikhil Kamath
And you're going to eventually tell me why I should do it or not do it.
- AKAdithya Kidambi
You should totally do it, because there needs to be... I, I feel like-- So I define craft with three words, okay: authenticity, innovation, and quality. The more, the better. And, uh, that's why craft beverages in general as a segment need to have a lot more players in it, and there is money to be made. If you see, if you look at a shelf, even, say, at a 7-Eleven in Thailand, the number of options for beverages is just way too many.
- NKNikhil Kamath
Mm.
- AKAdithya Kidambi
And all of them-- And I've been, I've been, I've been going to Thailand a bunch of times over the last five years, and I see this brand repeated. It's not like I, every time I walk in, I see a different brand. It's the same brands again and again, right? But there are just at least five times more brands than there are in India, and I think we have a much larger population. We have a much bigger appetite for carbonated beverages than most of the country.
- NKNikhil Kamath
Do you think it's because we have less discretionary spend per capita, that there are lesser options?
- AKAdithya Kidambi
Maybe. Which is, which is, which is why you come back to accessibility, right?
- NKNikhil Kamath
Mm.
- AKAdithya Kidambi
With time, you have to make it cheaper for people to be able to, uh, make it a part of their daily lifestyle.
- NKNikhil Kamath
Mm.
- AKAdithya Kidambi
And that's what Coke and Pepsi have done really, really well, right? They've played with the food angle. They made sure you're- it's super accessible. They made sure their distributing, distribution is great. They made sure that even after paying forty to forty percent in tax, it's twenty bucks, twenty-five bucks-
- NKNikhil Kamath
What is this forty percent in tax?
- ABAneesh Bhasin
I really want to talk about that bit.
- NKNikhil Kamath
Yeah, yeah, tell us.
- ABAneesh Bhasin
Because out of all the enthusiasm in this space-
- AKAdithya Kidambi
No, go for it. You, you should, you should, you should say this. [clears throat]
- ABAneesh Bhasin
One caution for anyone to get into beverages is to understand taxation in India. We're taxed at forty percent, which is ridiculous. I think we're one- we're either the only country or one of the two countries that has such a rule against carbonated and sugar beverages. So if I have sugar and carbonation, I'm at forty percent. If I remove the carbonation, I'm back at twenty-eight or eighteen, depending on the product.
- AKAdithya Kidambi
Yeah.
- ABAneesh Bhasin
Or if I remove, uh, sugar, then I'm at eighteen percent. So it's a very bizarre rule because if I take a Tetra Pak of juice, that will be very harmful in terms of sugar and, you know, a lot of how our juice, packaged juice and all are. That is considered as a healthier product.
- NKNikhil Kamath
And what kind of taxation? This is on the sale value?
- ABAneesh Bhasin
Yeah, [clears throat] on, on-
- AKAdithya Kidambi
On the MRP
- ABAneesh Bhasin
... MRP, right?
- AKAdithya Kidambi
Your MRP includes the tax.
- ABAneesh Bhasin
So forty percent is a very large amount. When we were launching Svami, that time it was eighteen percent sales tax. We assumed that everyone, your Schweppes, Pepsi, Coke, will increase their prices. Most of them didn't, they absorbed it. For us, it was a big challenge, right?
- NKNikhil Kamath
But you were at eighteen percent, it went to forty.
- ABAneesh Bhasin
When we were launching, that time it was eighteen.
- 2:05:47 – 2:09:27
Steps into Starting a Beverage Brand | Mossant’s Journey
- NKNikhil Kamath
to start a kombucha brand-
- AKAdithya Kidambi
Mm-hmm.
- NKNikhil Kamath
-how much money do I need?
- AKAdithya Kidambi
I started with six lakhs, so you can start with six lakhs. You have to hustle your way through.
- NKNikhil Kamath
Can you articulate the process for me?
- AKAdithya Kidambi
Okay. The first thing that we needed to do was to understand-
- NKNikhil Kamath
I want to compete with you.
- AKAdithya Kidambi
Okay. The first thing that we needed to understand was regulations and legislations, like you said, taxations and regulations. Regulation, most important, keep the alcohol below zero point five percent. You have to do that. Understand taxation of your product, depending on how you're manufacturing this product. If you, if you've got this right, you can create this brand.
- NKNikhil Kamath
Mm.
- AKAdithya Kidambi
Next, obviously, is voice, which essentially is: what is the problem that is- kombucha is solving? And for us, it was very simple. The problem that we were solving is we were giving you a better Coke, which wasn't available, which still isn't available.
- NKNikhil Kamath
Mm.
- AKAdithya Kidambi
That's the problem that we were starting with.
- ABAneesh Bhasin
Very less health benefits.
- AKAdithya Kidambi
Yeah.
- ABAneesh Bhasin
Maybe there is a-- maybe there is room for a new entrant to come in to push-
- NKNikhil Kamath
Mm
- ABAneesh Bhasin
... health as a more objective-
- NKNikhil Kamath
Mm
- ABAneesh Bhasin
... sort of play to do kombucha.
- NKNikhil Kamath
Mm.
- ABAneesh Bhasin
We had a much larger vision of building beverages-
- NKNikhil Kamath
Mm
- ABAneesh Bhasin
... uh, which is why we, we, we, we kept talking about sodas and how we are the replacement. We are the next-- We are the new kid on the block, and we're the next-gen soda. Uh, but there is room for a bigger kombucha brand to come and spin that health wave and, you know, grab it by the neck and really take it forward. There is a lot of room. It can be done.
- NKNikhil Kamath
Mm.
- ABAneesh Bhasin
But your taxations, rules, and everything will be vary according, based on how you produce this product.
- NKNikhil Kamath
What he's saying, he has a point.
- AKAdithya Kidambi
Yeah.
- NKNikhil Kamath
Like, there is a new better chocolate brand called SuperYou.
- AKAdithya Kidambi
Yeah.
- NKNikhil Kamath
Ranveer Singh, the actor's brand.
- 2:09:27 – 2:10:12
East Asian Beverage Markets
- NKNikhil Kamath
like Japan, Korea, and all that? What are people drinking?
- ABAneesh Bhasin
Japan is so crazy that if you see how many products Suntory makes-
- AKAdithya Kidambi
Yeah, it's insane.
- ABAneesh Bhasin
Right?
- AKAdithya Kidambi
It's insane.
- ABAneesh Bhasin
And Suntory is setting up-
- AKAdithya Kidambi
Coffee
- ABAneesh Bhasin
... shop in India now. Uh, there's non-alcoholic-
- NKNikhil Kamath
Originally was-
- AKAdithya Kidambi
Originally, yeah.
- ABAneesh Bhasin
Yeah, but they-
- AKAdithya Kidambi
Originally
- ABAneesh Bhasin
... I think they do about three to five billion in non-alcoholic beverages.
- AKAdithya Kidambi
Yeah. Yeah, I think the largest manufacturer of RTD coffee.
- ABAneesh Bhasin
Yeah, yeah.
- AKAdithya Kidambi
In Japan.
- ABAneesh Bhasin
You look at their range, everything from hydration to energy-
- AKAdithya Kidambi
They have covered everything.
- ABAneesh Bhasin
Everything.
- AKAdithya Kidambi
Everything.
- ABAneesh Bhasin
Same with Korea.
- NKNikhil Kamath
Mm.
- ABAneesh Bhasin
There's so much innovation in beverages, so there is a lot of innovation to happen.
- NKNikhil Kamath
Mm.
- AKAdithya Kidambi
When it comes to beauty, I think Thailand is, like, up there-
- ABAneesh Bhasin
Yeah
- AKAdithya Kidambi
... with vitamin, collagen, the number of supplements-
- ABAneesh Bhasin
Oh, I just got these collagen-
- AKAdithya Kidambi
Yeah
- ABAneesh Bhasin
... little tubes back.
- 2:10:12 – 2:19:12
Building a Global Indian Beverage Brand | Bottling & Distribution
- RRRahul Reddy
say one thing, though. The conundrum that always kind of excites me and confuses me at the same time, like for your kombucha brand, Nikhil, you have a foreign ca-- kind of foreign as an unfamiliar category. We've all discussed that.
- NKNikhil Kamath
Mm.
- RRRahul Reddy
Primarily, I know you maybe have a couple of flavors that don't... Primarily, you're also talking about flavors which are largely unfamiliar. Then you're trying to drive costs down to make it more familiar, but that audience probably isn't familiar with a flavor like yuzu, right?
- ABAneesh Bhasin
Yeah.
- RRRahul Reddy
Or like hops or any of these like, these, these more for... So then it becomes-- it begs the question: Is, is creating, like, Indic flavor profiles the answer-
- ABAneesh Bhasin
Hundred percent
- RRRahul Reddy
... at the end?
- AKAdithya Kidambi
Oh, yeah.
- RRRahul Reddy
Like, at the end.
- ABAneesh Bhasin
Most definitely. Most definitely.
- NKNikhil Kamath
So what are you thinking, flavors like?
- AKAdithya Kidambi
That's why collagen works the most.
- RRRahul Reddy
So, I don't know, jaljeera kombucha.
- ABAneesh Bhasin
Yeah, hundred percent.
- AKAdithya Kidambi
Oh, hundred percent.
- RRRahul Reddy
Right?
- ABAneesh Bhasin
Yeah.
- RRRahul Reddy
Like that's what I want Nikhil to make-
- ABAneesh Bhasin
A hundred percent
- RRRahul Reddy
... jaljeera kombucha.
- ABAneesh Bhasin
Dude-
- AKAdithya Kidambi
Yeah
- ABAneesh Bhasin
... think of flavors that don't have-
- AKAdithya Kidambi
Ethnic, ethnic-
- ABAneesh Bhasin
That don't need education
- AKAdithya Kidambi
... ethnic kombucha.
- NKNikhil Kamath
And sell it even abroad.
- AKAdithya Kidambi
Yeah.
- NKNikhil Kamath
It's like why Radico is doing so well.
- RRRahul Reddy
Exactly.
- 2:19:12 – 2:21:57
How to Compete as a New F&B Brand
- NKNikhil Kamath
say we are all starting independent brands, you four, including me, the twenty-five-year-old. How do we get people to pick us over them? And I don't mean the rich, I mean, like, more people.
- AKAdithya Kidambi
I think, I think story-
- ABAneesh Bhasin
Branding-
- AKAdithya Kidambi
... story will play a fair, decent price-
- NKNikhil Kamath
But if they have more marketing money, how do you compete with brands?
- ABAneesh Bhasin
I don't think it's about marketing money anymore, and, and this was my thing about a coffee shop. A lot of people have a dream, dream to open a restaurant.
- NKNikhil Kamath
Mm.
- ABAneesh Bhasin
Uh, I think at some point my dream is to open a coffee shop, and-
- AKAdithya Kidambi
You're going to work with him, I mean. [chuckles]
- NKNikhil Kamath
Yeah. [chuckles]
- ABAneesh Bhasin
I'll work with both of you, of course. Uh, but to me, the excitement there is that I today can, I think, compete with a Starbucks and offer a better experience because I understand the consumer, I understand this country and the people, that an international brand may not.
- NKNikhil Kamath
Mm.
- ABAneesh Bhasin
And they will have an agency working for them, and they'll have some market research working for them, and so much- so many other things in the system, that you actually may not really know your customer. Today, as a twenty-five-year-old, you have a fresh start. Think what's happening in your system, uh, in your ecosystem, right? If alcohol is on the lower side of things, and that's another debate and conversation to be had, what do people want to drink? People want to-... drink or consume a product that has a legit story, and beyond a point, you will see through marketing fluff.
- NKNikhil Kamath
Yeah.
- ABAneesh Bhasin
Every, every brand, and this happens on the internet right now, right? Right from a clothing brand to a underwear brand, "Most comfortable underwear ever." Everyone says the same thing.
- NKNikhil Kamath
Mm.
- ABAneesh Bhasin
"The most comfortable black T-shirt ever." Everyone will say the same thing, but at some point, your genuine storytelling and your product will have to differentiate.
- NKNikhil Kamath
If I were to start a coffee shop, after all that you have heard, what should my story be?
- ABAneesh Bhasin
I can tell you my story if I was to start a coffee shop. As much as I think that a lot of people may not care about the roaster and the farm, I would put together a very solid collection of about five, six beans on rotation. I would focus a lot more on pour-over coffees and maybe coffees on tap, like nitro coffee. I think that's a great product. You feel like you're having a Guinness, a well-made, uh, nitro brew. I would have a concise coffee menu, uh, food menu, but I would have really good music.
- NKNikhil Kamath
Mm.
- ABAneesh Bhasin
Really good music starting in the morning. If you walk into-
- NKNikhil Kamath
Like banging music, like-
- ABAneesh Bhasin
Banging music!
- NKNikhil Kamath
Yeah.
- ABAneesh Bhasin
I want, I want energy.
- NKNikhil Kamath
Yeah. Tell
- 2:21:57 – 2:30:20
Non-Alcoholic Industry | Svami’s Journey
- NKNikhil Kamath
us a bit about your business, Aneesh.
- RRRahul Reddy
So-
- NKNikhil Kamath
Now we know that coffee, these boys have the biggest market, which is about projected one point two billion dollars soon. Craft coffee. His market is two hundred crores. How big is your market?
- ABAneesh Bhasin
So my market is... Hey, you gave me the numbers. [chuckles] Say it again.
- RRRahul Reddy
For the, for the-
- ABAneesh Bhasin
For the non-alc market.
- RRRahul Reddy
For the non-alcoholic beverage, okay, this was, this was, uh, one thousand three hundred and seventy-six billion rupees.
- NKNikhil Kamath
It's a very complicated-
- ABAneesh Bhasin
Yeah, it's a-
- NKNikhil Kamath
Yeah. Yeah
- ABAneesh Bhasin
... billion rupees is a little complicated.
- RRRahul Reddy
But that's the data that was shown to me by the computer.
- NKNikhil Kamath
So that's like one lakh thirty-seven thousand crores, about twenty billion?
- ABAneesh Bhasin
Yeah.
- NKNikhil Kamath
Seventeen, eighteen billion.
- RRRahul Reddy
Yeah, about, yeah, about twenty billion.
- NKNikhil Kamath
Could it be that big?
- ABAneesh Bhasin
It would be that big-
- RRRahul Reddy
Yeah, it's huge
- ABAneesh Bhasin
... but, but, I would never-
- NKNikhil Kamath
Uh
- ABAneesh Bhasin
... ever start for myself or advise someone to start a tonic water company.
- NKNikhil Kamath
Mm.
- ABAneesh Bhasin
Like Svami is not a tonic water company, we're a non-alcoholic product company.
- NKNikhil Kamath
But you are drinks that go with alcohol?
- ABAneesh Bhasin
Yes. The majority portfolio currently are mixers.
- NKNikhil Kamath
I love the name, by the way.
- ABAneesh Bhasin
Thank you.
- NKNikhil Kamath
Yeah, it's very cool.
- ABAneesh Bhasin
Yeah.
- 2:30:20 – 2:31:59
Differentiating as a Tonic & Non-Alcoholic Brand
- NKNikhil Kamath
if I want to start a tonic brand or a soda water brand, and I want to create a differentiation, what can it be?
- AKAdithya Kidambi
Flavor.
- NKNikhil Kamath
Because it's such a commodity-
- AKAdithya Kidambi
Flavor is where you create the most amount of difference.
- NKNikhil Kamath
It's, it's very minute flavor changes, right?
- ABAneesh Bhasin
No-
- AKAdithya Kidambi
I would, I would create-
- ABAneesh Bhasin
Not really
- AKAdithya Kidambi
... I would create-
- ABAneesh Bhasin
So I-- So what we've done with Mossant is we know, we know Svami is sort of the market leader in the craft tonic sort of space. So what we've done is we've tried to do some com- something completely opposite from them to stand out, right? We've done a spicy tonic water, which is sort of the first tonic water that's catered to a tequila, not, not, not necessarily a gin. We've done a rosemary, which is a more savory. There is only one other brand which is-
- AKAdithya Kidambi
One of our first products was a rosemary product.
- ABAneesh Bhasin
Oh, really? Did you launch it?
- NKNikhil Kamath
So you guys are also competition in some ways.
- ABAneesh Bhasin
With this one segment.
- AKAdithya Kidambi
Mm. Yeah.
- ABAneesh Bhasin
Maybe-
- NKNikhil Kamath
Tonic
- ABAneesh Bhasin
... maybe more to come in the future. [laughing] It'll be fun.
- AKAdithya Kidambi
Mm.
- ABAneesh Bhasin
Again, I will-
- AKAdithya Kidambi
Yeah
- ABAneesh Bhasin
... happily-
- AKAdithya Kidambi
Yeah
- ABAneesh Bhasin
- promote any other homegrown brand-
- AKAdithya Kidambi
Yeah
- ABAneesh Bhasin
- as long as I can get someone to move away from a Schweppes.
- NKNikhil Kamath
No, I'm with you, like, I am the biggest proponent of homegrown brands ever.
- ABAneesh Bhasin
Yeah, yeah.
- NKNikhil Kamath
Like, I will go to the extent of paying more for an Indian brand if I could.
- ABAneesh Bhasin
Yeah, yeah. The other challenge, and this again comes down to pricing, because even your quick commerce today, right, as a new brand, they will eat you up.
- 2:31:59 – 2:41:12
Is Quick Commerce Sustainable in India?
- NKNikhil Kamath
Is quick commerce sustainable? I ask the same question to my friends who run restaurants. I'm re- reviewing the industry from a investor use case. It didn't work in the West. West went the way of big box retail. Uh, quick commerce had, like, a tiny spike, but it died.
- ABAneesh Bhasin
I think the moment-
- NKNikhil Kamath
I'm trying to figure out if it's gonna be different in India.
- AKAdithya Kidambi
I think it's sheer volume, no?
- ABAneesh Bhasin
But debatable.
- AKAdithya Kidambi
It's just like, it's sheer volume.
- ABAneesh Bhasin
I just think the moment quick commerce... And right now, a lot of them are behaving that way, that we will be your discovery.
- NKNikhil Kamath
Mm.
- ABAneesh Bhasin
Then they own you.
- NKNikhil Kamath
Then they'll start competing brands.
- ABAneesh Bhasin
Yeah.
- AKAdithya Kidambi
Yeah.
- ABAneesh Bhasin
So-
- AKAdithya Kidambi
They, they always do that. That's the, that's the game anyways.
- ABAneesh Bhasin
So they will come into brands that are doing well. Like, if you're an established brand, there's more reason-... for them to take you. If you're a newer brand, they totally can squeeze you, right?
- NKNikhil Kamath
And they've had the same playbook with restaurants-
- ABAneesh Bhasin
Yeah
- NKNikhil Kamath
... and you guys have seen it.
- AKAdithya Kidambi
I think they, they will also now get into seeing which category and which product is doing well and start white labeling the same.
- NKNikhil Kamath
But Amazon has-
- ABAneesh Bhasin
Yeah
- NKNikhil Kamath
... done that for years.
- ABAneesh Bhasin
Yeah.
- NKNikhil Kamath
And-
- ABAneesh Bhasin
So I mean-
- NKNikhil Kamath
why expect otherwise?
- ABAneesh Bhasin
Yeah.
- RRRahul Reddy
So I, I feel like slightly opposition to this. I feel like unfortunately, for us, it will very much stick around and, and dominate, because if you look at the US, which I'm familiar with, people have been ordering groceries, let's say, in the US online for, like, a decade now.
- NKNikhil Kamath
But not getting it in ten minutes.
- RRRahul Reddy
No, never. Right? But, but the behavior that they got used to and adapted to was that it was okay to order the day before, right? Whereas in India, it basically went from not really ever ordering groceries online to immediately ordering it and getting in ten minutes.
Episode duration: 3:25:44
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