Skip to content
OpenAIOpenAI

Episode 13 - The Thinking Behind Ads in ChatGPT

How should advertising work in an AI product? Asad Awan, one of the ad leads at OpenAI, walks through how the company is approaching this decision and why it’s testing ads in ChatGPT at all. He explains how ads are built to stay separate from the model response, keep conversations with ChatGPT private from advertisers, and give people control over their experience. Chapters 00:00:29 — Mission and principles 00:04:01 — Separation between ads and answers 00:07:31 — Who will see ads 00:08:52 — Internal input and decision-making process 00:11:06 — Controls and how ads will work 00:15:53 — Guardrails for sensitive conversations 00:17:33 — Skepticism about ads 00:20:26 — Helping small businesses 00:24:13 — Future of ads

Asad Awanguest
Feb 9, 202625mWatch on YouTube ↗

CHAPTERS

  1. Why OpenAI is adding ads to ChatGPT now: mission, access, and funding higher limits

    Andrew Main frames the episode around how ads will work in ChatGPT and how OpenAI plans to preserve user trust. Asad Awan explains that ads are a practical way to fund broad access to “the best version” of ChatGPT—especially higher usage limits—while aligning with OpenAI’s mission to benefit all of humanity.

  2. Principles for ads in ChatGPT: independent answers, privacy, transparency, and incentives

    Asad outlines the principles OpenAI wants to publicly stand behind before rolling out ads. He emphasizes that answers must remain independent, sensitive conversations must not receive ads, and the company must avoid incentives that degrade the product into “empty calories.”

  3. The “wall” between ads and answers: the model can’t see ads unless you opt in

    The discussion drills into the separation: the ChatGPT model does not know what ad is being displayed and will say it doesn’t know if asked. Users can explicitly choose to bring an ad into the conversation via a dedicated action, similar to pasting a link for analysis.

  4. Preventing long-term drift: why OpenAI says trust is the core business

    Andrew raises the concern that ad-revenue pressures could erode the wall over time. Asad argues that OpenAI’s long-term product strategy (including future devices and enterprise use) requires deep trust, making the separation non-negotiable rather than optional.

  5. Who will see ads: free and Go tiers; no ads for Plus, Pro, or Enterprise

    Asad clarifies where ads will appear across ChatGPT’s tiers. Ads are limited to Free and Go, while Plus, Pro, and Enterprise remain ad-free—positioning subscriptions and enterprise contracts as alternative funding models.

  6. How internal decisions get made: debates, roundtables, and a trust-first rubric

    Asad describes OpenAI’s internal process as research-driven, with extensive debate and broad input across the company. He introduces a hierarchy for decision-making: user trust first, then user value, then advertiser value, then revenue.

  7. User controls and personalization: what data is used, and how you can opt out

    The conversation shifts to what users will see and control. Asad argues personalization can make ads genuinely useful, but only if users can transparently understand what data is used and can restrict or disable it—including clearing data and turning off personalization entirely.

  8. Ad frequency and placement: conservative rollout and “only show an ad if it’s useful”

    Asad explains that early tests will show few ads and that OpenAI won’t force ads where there’s no good match. The governing idea is usefulness and relevance rather than maximizing impressions or time spent.

  9. Guardrails for sensitive conversations: definitions, detection, and enforcement

    Asad details how OpenAI identifies and handles sensitive contexts (e.g., health, politics, violence). He describes a policy-driven approach with rigorous definitions, internal/external review, and model-based detection to prevent ads from appearing or being matched in those contexts.

  10. What ads will look like: balancing native feel with unmistakable separation

    The episode returns to product design: ads should not feel jarring, but must remain clearly distinct from answers to preserve trust. Asad says OpenAI is starting with a conservative, clearly separated format and will evolve based on learning and data.

  11. Addressing skepticism: rebuilding confidence in an industry with a ‘creepy’ legacy

    Asad responds directly to “no ads” commenters, acknowledging the ad industry’s history as a reason for distrust. He argues OpenAI must earn trust through stronger principles, transparency, and user choice, while keeping a paid option for those who prefer no ads.

  12. Helping small businesses: making ads simpler, more agent-like, and less wasteful

    The conversation pivots to advertiser value, especially for SMBs that lack performance marketing expertise. Asad describes a future where businesses can express goals in plain language and ChatGPT-like agents can run experiments, suggest bids, and optimize within constraints.

  13. The future of ads in an agentic world: conversational discovery and behind-the-scenes deals

    Asad sketches longer-term possibilities: more conversational ad experiences and agentic discovery that proactively surfaces relevant products or discounts. He emphasizes that future evolution must still preserve control, understandability, and trust as systems become more capable.

Get more out of YouTube videos.

High quality summaries for YouTube videos. Accurate transcripts to search & find moments. Powered by ChatGPT & Claude AI.

Add to Chrome