Simon SinekThe Cure for Nihilism with professor Suzy Welch | A Bit of Optimism Podcast
EVERY SPOKEN WORD
40 min read · 8,010 words- 0:00 – 0:35
From banking to fashion: a student’s purpose breakthrough
- SWSuzy Welch
I had a student, he was in banking. He was living his parents' values, not his own. Just as he had long suspected he was an artist in banking. Well, his interests really were beautiful women and fashion. And he said, "My purpose, my area of transcendence is to dress Kim Kardashian." When he first said it, the class like burst into laughter. They thought he was joking, and he said, "No, I'm not kidding. I'm gonna make the clothing that make women impossible not to look at. I've been living a lie." So I said to him, "What are your parents gonna say?" And he said, "They're probably gonna say at last, because I've been miserable for 10 years." [upbeat music]
- 0:35 – 4:27
Suzy’s path to teaching: grief, return to work, and the NYU class idea
- SSSimon Sinek
Here's a story. A smart, hardworking person spends years of their life chasing an ambitious goal. They structure their life, career, and identity around this one particular outcome, only to realize it was never really what they wanted. That's where Suzy Welch comes in. Suzy has lived many lives. Broadcast journalist, best-selling author, consultant, and now professor of the class Becoming You at NYU's Stern School of Business. Her students learn what it means to become their most authentic selves. Becoming You is also the name of Suzy's podcast and new book. I had a blast talking with Suzy about what it takes to create a purpose-driven life, and why sometimes it takes a midlife or even a quarter-life crisis for people to find the path they want and need to be on. This is A Bit of Optimism. Suzy, I, I have heard so much about you.
- SWSuzy Welch
I've heard so much about you.
- SSSimon Sinek
How long have you been teaching?
- SWSuzy Welch
Uh, four years.
- SSSimon Sinek
So what made you wake up in the morning and say, "You know what? Think I'd like to teach"?
- SWSuzy Welch
It would've been beautiful if that's had how it had gone. What had happened was I'd had a long, and many would say, successful career in broadcast journalism, and then I had run a tech, uh, startup, and then my husband got very sick, and I had to pull back on my work to take care of him. And then he died, and I actually went to the woods of Upstate New York with my children. It was during the pandemic. And in fact, I thought I'd never work again, and my actual thought was, "I will never actually return to the world again." I was gonna stay up in the woods and walk my dogs for the rest of my [chuckles] life. And that felt like logic at the time. I now can look back, it was five years ago, and I could think, "Oh, that was grief." But it felt like a great deal of logic. And so in the middle of this, I was lost. And then, uh, uh, thanks, um, to the goodness of Hoda Kotb, I had sort of an intervention where they called and asked me to come back on the Today Show. And I went back on and I n- had this realization. I'm thinking, "Oh my God. I must return to the world." So being back at work was this incredible gift, and I was like, "I'm-- I've got to be back at work. I, I actually, I actually can't stay in the woods." I had this idea for this class about, the class that eventually did become Becoming You, about how to think about your life more intentionally. And right in that moment, in this act of incredible, uh, I, I don't know what it was. Uh, y- I happen to believe in God, so I'm gonna say it was that, but, uh, I understand that others might not. But this incredible thing happened where a friend wrote me and he said, "Hey, I'm just checking in on you. By the way, I'm teaching at NYU Stern right now," and blah, blah, blah, blah, blah. And I stared at it. Like, I stared at that email, like, and my... I had a physical reaction. Like, my body was like, "Ah, that is it. That is the purpose I was waiting for." So I jotted some notes down about what this class might be. Now, I had gone to business school myself. I understood what a business school curriculum was. I understood what you learn and you don't learn. So I found my way into the office of the dean of NYU Stern Business School because, uh, we had mutual connections and because I've been swimming in this world for 40 years. And I described the class to him, and he said, "You know, we don't have that class." I said, "I know. I looked at the s- curriculum." And he said, "Well, do you think you could create that class?" And I said, "We-- I could try."
- SSSimon Sinek
Yeah.
- SWSuzy Welch
And I did, and we thought we'd try it as an experiment, and the next thing you know, it kinda, uh, was very popular, and-
- SSSimon Sinek
Mm
- SWSuzy Welch
... it took off. And they came to me and said, "Look, we'd like you to teach this many more times this semester."
- SSSimon Sinek
Yeah.
- SWSuzy Welch
"And, um, we're wondering if you'll join the faculty."
- SSSimon Sinek
Well-
- SWSuzy Welch
And I did, and that's why I teach both management and that class, so...
- 4:27 – 5:50
Two myths about purpose: it’s not easy and it’s not “woo-woo”
- SSSimon Sinek
So what I'm so curious about is, is what are the misperceptions that people have about what it means to l- live a life with purpose, on purpose, becoming their full self? W- I'm just so curious what the big misperceptions are of the journey-
- SWSuzy Welch
Okay
- SSSimon Sinek
... that you take them on.
- SWSuzy Welch
Two gigantic misperceptions. [sniffs] One is they think the journey's gonna be easy. They just need somebody to sort of tell them what to do. It's a very hard journey. The second is that it's woo-woo, that it's new age-y, that it's kinda soft and fuzzy, and you're gonna sort of float to your purpose, whereas in fact, this is the hardest work of our lives, is painting our self-portrait. Well, guess what? Uh, as the great philosopher since the beginning of time would tell us, knowing yourself is the hardest thing to know.
- SSSimon Sinek
Yeah.
- SWSuzy Welch
And so I take them on this journey that's brutal, frankly. The nickname for my class, Simon, the nickname for my class is the class where everyone cries, okay?
- SSSimon Sinek
[laughs]
- SWSuzy Welch
Um, [laughs] and you know, look, the biggest crybaby is me because they're up there telling their stories. At the last capstone of the class is they get up and they tell the story of their lives, the narrative of their lives for the next 40 years.
- SSSimon Sinek
Wow.
- SWSuzy Welch
They tell the story of what their lives will be. You know, there's not a dry eye in the house. I mean, people are sobbing, and I am sobbing in the back row trying to p- keep it together. Because when people are invited to figure out what their purpose is, and then they discover it, which happens in my class every semester, they're liberated.
- SSSimon Sinek
Yeah.
- SWSuzy Welch
Uh, they're free to go run in the right direction. Is there anything more emotional?
- 5:50 – 6:39
How you know you’ve found it: purpose as a felt, embodied experience
- SSSimon Sinek
Yeah. When did you learn yours?
- SWSuzy Welch
About age 60. I've always been in the neighborhood of it. The day I stepped into the classroom to teach Becoming You and I saw what was happening in front of my eyes, and I saw, um, all of my valuesAll of my aptitudes and all of my interests in the same moment all converging in teaching students, I, I could have levitated. And sometimes when I'm teaching, I think I am levitating. I'm so happy.
- SSSimon Sinek
Yeah.
- SWSuzy Welch
I feel exquisitely alive. And people sometimes say to me, "How will I know if I'm living my purpose?" It's like, that's sort of like asking, uh, if you know when you're in love. You know-
- SSSimon Sinek
Yeah
- SWSuzy Welch
... when you're in love 'cause your body tells you.
- SSSimon Sinek
Practically speaking-
- SWSuzy Welch
Yeah
- SSSimon Sinek
... what specific things changed in these people's lives-
- SWSuzy Welch
Yes
- SSSimon Sinek
... the decisions they made, very practical, very specific-
- SWSuzy Welch
Oh
- SSSimon Sinek
... after your class?
- 6:39 – 7:58
The Becoming You method: values-first excavation and why most people don’t know theirs
- SWSuzy Welch
Oh my God, do we have 17 hours? Um, so look, I do this excavation process. It's a 13-step process. They do, uh, seven exercises to uncover their values. I mean, no one knows their values. I've conducted research. I-
- SSSimon Sinek
Yeah
- SWSuzy Welch
... I had long suspected that people d- didn't know their values. And so once I finally got onto the faculty at NYU and I had the NYU research apparatus at my hands, I conducted research. Guess, Simon, how many people actually can identify with any kind of specificity their values?
- SSSimon Sinek
I would venture a guess to say 10%.
- SWSuzy Welch
7%. Very good. That's the best guess I've ever gotten. Usually people are sort of all over the place. 7%, and we did a large study, double blind, blah, blah, blah. 7% of people. Usually people sort of name virtues. Um, they name skills. They don't even know what values are. Why? We are never taught values. We're taught the volume of a cylinder in high school, but we're not taught what a value is or how-
- SSSimon Sinek
Yeah
- SWSuzy Welch
... important it is. So I think that there's 15 human values. That's part of my own research, the Welsh Bristol Values Inventory. If you'd like to read my PhD thesis, I'll send it right to you. But I do believe that there's 15 human values. Well, uh, please read it. I mean, then you'd, then there'd be two people who read it, you and me.
- SSSimon Sinek
[laughs]
- SWSuzy Welch
And my thesis advisors. [laughs] And, uh, and, and we have different levels of these s- 15 values, and you can come out of this process with a list of your own-
- SSSimon Sinek
Yeah
- 7:58 – 10:08
Real outcomes: blowing up careers vs. making targeted tweaks
- SWSuzy Welch
... ranked. I would say 50% of the students take TNT to their lives and completely change their careers. I had a student, he was in banking. I mean, I can tell you a million stories. Let's take him. He was, he was brought up to be a banker. He came from a family of bankers. He went to London. He worked in banking for five years. He went through the process. He found out he was living his parents' values, not his own, nothing like his own. Figured out what his values were. We did a lot of testing. He found out his aptitudes. Oops, just as he had long suspected, he was an artist in banking, okay?
- SSSimon Sinek
Yeah.
- SWSuzy Welch
And then he found out his interests. Well, his interests really were beautiful women and fashion, okay? And he was in banking. He stood up in front of the class to tell the story of his life going forward, and he said, "My purpose, my area of transcendence," as we call it, "is to dress Kim Kardashian." When he first said it, the class like burst into laughter. They thought he was joking, and he said, "No, I'm not kidding. I'm gonna make the clothing that make women impossible not to look at. I've been living a lie." And he totally blew up everything. I was standing in the back of the class like waiting for his parents to call the dean to say, "You must fire this professor 'cause she just blew up my son's life." So I said to him, "What are your parents gonna say?" And he said, "They're probably gonna say at last, because I've been miserable for 10 years." And I had a student, uh, who was in consulting. Miserable, miserable, miserable. After she went through this entire process, she decided to go into business in Denver with her sister. Her parents had been immigrants, uh, from Jamaica. They'd come over. They had cleaned office buildings at night, okay? There's a whole army of beautiful people who do this in New York City. Her parents had been two of those people. They saw how corrupt the business was, how many layers there were, how the people who were doing the cleaning were constantly getting ripped off. And after she went through this process, she left management consulting, and she and her sister started a company that actually, right now, they're trying to transform the entire office building cleaning. It's called Sisters Cleaning Service, and they're trying to reinvent this business so that more of the money falls down to the people actually cleaning the toilets, okay?
- SSSimon Sinek
Love.
- SWSuzy Welch
Uh, love. Love her, love her sister.
- SSSimon Sinek
Love.
- SWSuzy Welch
And they want to have a very small service-
- SSSimon Sinek
So, so basically what you're doing is amplifying passion.
- SWSuzy Welch
Yes, I think I am identifying it, okay?
- SSSimon Sinek
Yeah.
- SWSuzy Welch
Because a lot of people don't know their passion.
- SSSimon Sinek
Yeah.
- SWSuzy Welch
They don't. They're in search of it.
- SSSimon Sinek
Yeah.
- 10:08 – 10:41
Passion isn’t enough: aligning interests with aptitudes and values
- SWSuzy Welch
Now, a lot of times people have passion, and I don't want them to do it, and they shouldn't do it because they don't have the aptitudes. That's why I talk about purpose, because I think that y- your, your values are part of your passion. That's what you really believe in. Your interests are sort of part, or your interests are part of your passion.
- SSSimon Sinek
Yeah.
- SWSuzy Welch
But we do this middle work, which is what you can actually do, okay? You may wanna be a singer, but if you don't have Mariah Carey's voice for-
- SSSimon Sinek
Right
- SWSuzy Welch
... get it. Okay, so I strongly, uh, it wouldn't be my process-
- SSSimon Sinek
Yeah, a, a passion for something and a talent for something are not the same thing.
- SWSuzy Welch
No, but you gotta have the overlap.
- SSSimon Sinek
Yeah. Yeah.
- SWSuzy Welch
And it's gotta match your values also.
- SSSimon Sinek
Yeah.
- SWSuzy Welch
And I'm-
- 10:41 – 12:54
The PIE theory of sustained success: relationships, ideas, execution (not luck)
- SSSimon Sinek
I've always believed that, like the, the sort of this zero sum formula for success, which is, uh, talent, uh, plus hard work plus luck, right? Like, like winning the lottery is all luck, n- no hard work, no talent, and it works. You see people who they work so, so hard and they're talented, but they just can't get a break, you know?
- SWSuzy Welch
Can I give you a different construct?
- SSSimon Sinek
Please.
- SWSuzy Welch
I'm gonna give you another theory and see what you think about it. I've been testing it for many, many years, and I've tested it on every successful person I've ever talked to, and I like my theory. So here it is. I, I call it the pie theory of long-term success. Okay, we're talking about sustained success because frankly, luck is a wash. You'll have good luck and you'll have bad luck, okay?
- SSSimon Sinek
For sure.
- SWSuzy Welch
All right, so here's my theory. Let's take luck out of it because luck cancels itself out over time, all right? The chances of your long-term su- sustained success are a function of three things, P-I-E. The quality of your relationships with people, how good you are to people, how well you listen, how trustworthy you are, how deep you are with people, how authentic. Okay, so P, the quality of your relationships with people. That's number one.
- SSSimon Sinek
Mm-hmm.
- SWSuzy Welch
Then there's I, ideas. The quality of your ideas, how original your ideas are, or how much you champion other people's ideas.
- SSSimon Sinek
Mm-hmm.
- SWSuzy Welch
I, ideas, okay? So how smart you are or how, how much you s- can relate to a customer that you can feel their pain and come up with an idea. And then the third is E, and that's execution, and it's whether or not you get s-Can I swear on this show?
- SSSimon Sinek
Yeah.
- SWSuzy Welch
Uh, uh, whether you get shit done, okay? It's like whether you get stuff done, do you do what you say you're gonna do? Do you finish what you start? It's really a matter of integrity in many ways, okay? That E. Because the world is just suffers, uh, the, the, with these people who say they're gonna do things who don't walk the talk, okay? So at the end of the day, your long-term success as a human being, as a leader, as a business person, as a friend, as a mother, as a lover, as everything-
- SSSimon Sinek
Yeah
- SWSuzy Welch
... is a function of the quality of your relationships with people, the quality of your ideas, and the quality of your execution. Luck has nothing to do with it.
- SSSimon Sinek
Yeah.
- SWSuzy Welch
'Cause luck cancels itself out. That's my theory.
- 12:54 – 14:23
Debating luck: timing vs. agency in Simon’s TEDx story
- SSSimon Sinek
I wanna go back to that luck idea. You know, luck has definitely been a part of my journey.
- SWSuzy Welch
Yeah.
- SSSimon Sinek
You know, I gave my first, my TEDx talk-
- SWSuzy Welch
Yeah
- SSSimon Sinek
... the one that went viral, at a time when there weren't that many TEDx talks.
- SWSuzy Welch
Right.
- SSSimon Sinek
So if I were to do it today when there's literally tens of thousands a year, you know, there's no way that that, that that talk would've, that that talk would've popped and went viral like it did. There's just no way.
- SWSuzy Welch
I disagree. I disagree.
- SSSimon Sinek
Was it done in a time where there was a lot less competition [laughs] ?
- SWSuzy Welch
I... Okay, that's very humble of you, okay? Humble. But you know what? It was a fricking great idea. That's why it went viral.
- SSSimon Sinek
I mean, yes, it's a great idea. Thank you. But there... Given the quantity of TEDx talks that are out now, there are other great ideas that people are talking about-
- SWSuzy Welch
Right
- SSSimon Sinek
... around the world, and they just don't go viral like they did when I did mine-
- SWSuzy Welch
Okay
- SSSimon Sinek
... which was just a matter of timing.
- SWSuzy Welch
Yeah, but-
- SSSimon Sinek
It just was
- SWSuzy Welch
... okay, I'm just gonna push back more, okay? 'Cause I don't... When my students come to me and say, "It's all luck. I wanna give up," I don't like-
- SSSimon Sinek
I didn't say it was all luck
- SWSuzy Welch
Okay.
- SSSimon Sinek
I didn't say it was all luck.
- SWSuzy Welch
But you captured-
- SSSimon Sinek
I said luck was a component.
- SWSuzy Welch
It was. You captured the long tail of it, though. Okay? Because then what happened was it kinda went viral, and people went to go find out more about you. And when they went to go find out more about you, you were saying smart, interesting things, and they stuck around. So they went to go watch it another time, and they told a friend about it. Of course, luck plays a role. And any successful business person will say, "I got some really lucky breaks." I get it. But I, I think that when you start believing that luck is everything, you lose how much intentionality and how much agency we actually have.
- 14:23 – 24:15
The cure for nihilism: purpose as a moral choice that spreads life, not “woo-woo”
- SSSimon Sinek
So let me ask a somewhat leading question. What's the value of living a, a purpose-driven life? Like-
- SWSuzy Welch
Yeah
- SSSimon Sinek
... I mean, taking the woo-woo out of it.
- SWSuzy Welch
Yeah.
- SSSimon Sinek
Right?
- SWSuzy Welch
Mm-hmm.
- SSSimon Sinek
Like, and if I'm really cynical, like, who cares?
- SWSuzy Welch
That's right. And look, I bump into nihilists all the time. You think I haven't heard that question? I've heard it a thousand times. I had an AMA in class, ask me anything. I, you know, sort of opened it up to the floor.
- SSSimon Sinek
Mm-hmm.
- SWSuzy Welch
Had a student raise his hand, and he said, "Can I ask you a question?" "Sure." Uh, he said, "Do you ever get tired of teaching this purpose stuff when you know in the end we're all gonna die?"
- SSSimon Sinek
Yeah.
- SWSuzy Welch
And I basically said to him, "Look, I think we have a moral choice. You know, we can be nihilists or we can be optimists, and I think it's a moral choice to believe in the future and to believe in ourselves and to try to build a life where we're alive, because how we act is contagious. And I don't wanna give anybody the disease that kills your soul. And so we have an actual moral obligation to have the, uh, behaviors and attitude that, you know, that spread joy. Otherwise, I think you're actually morally wrong, I'd go so far as to say." And I'm not judging-
- SSSimon Sinek
But does that verge... Just to be... If I put my cynical hat on-
- SWSuzy Welch
No, go for it
- SSSimon Sinek
... like, doesn't that verge on woo-woo? Like, that, you know, we have a moral obligation to spread joy. I mean, to a lot of people-
- SWSuzy Welch
No, I think-
- SSSimon Sinek
... that, that li- that literally sounds like, you know, we should wear tie-dye and, you know.
- SWSuzy Welch
I would say that actually, I think when you start talking about moral imperatives, it's no longer woo-woo, okay?
- SSSimon Sinek
Yeah.
- SWSuzy Welch
It's like everything is not okay. That's woo-woo. Go put on your tie-dye and, you know, do all your woo-woo stuff. Everything is beautiful. Everything's okay. That's woo-woo. I'm actually drawing a very stark line here, like it's wrong and it's right, and it's actually morally right, okay? To find your purpose, because then you will feel the joy of having your purpose and living your purpose. When we don't live by our purpose, we don't just kill our own soul, we s- kill the souls of everyone around us. You're kind of a murderer, all right? So let me be very un-woo-woo. I think it's like you're like a killer. You're, you're a murderer of other people when you choose-
- SSSimon Sinek
Yeah
- SWSuzy Welch
... nihilism. I... That's how strongly I feel about it.
- SSSimon Sinek
Well, I mean, the science backs you up, by the way. When people lead without a sense of purpose or cause, it creates stress in, in the system. It creates stress in the people around them. The feeling of stress is, is cortisol.
- SWSuzy Welch
Yeah.
- SSSimon Sinek
And when we have a lot of cortisol and stress in our bodies, it actually weakens our immune systems and actually does make us more susceptible to things like cancer and, and other-
- SWSuzy Welch
Yeah
- SSSimon Sinek
... uh, illnesses. And so, yes, the science would back you up that being short-termist and selfish and a lack of purpose can actually kill people around you. Yes. True.
- SWSuzy Welch
I've heard the science argument. It's 100% correct. You can see it with your own eyes. I wanna say one other thing about it, which is further reasoning. You can love business and you can hate business. I happen to love business, and I know there's good people in business and bad people in business, but I believe that business is a force and should be and can be a force for good. So if you're living your purpose and you create an organization where people are empowered to do that, then business grows, and it thrives, and it creates more opportunity for people. So you're actually doing something, uh, for the economy, okay? And for culture and society, 'cause growing, thriving economies are good for everybody, okay?
- SSSimon Sinek
Yeah.
- SWSuzy Welch
So I also believe that there's this capitalistic argument and economic argument for it. There's no downside to it.
- 24:15 – 28:16
Living purpose without perfect conditions: individual choice, leadership, and meaning-making at work
- SSSimon Sinek
I think about your two examples of the, the, the banker. And by the way, any parents that push their kids to go into banking, I think that's a form of child abuse.
- SWSuzy Welch
[laughs] I agree.
- SSSimon Sinek
But, uh, the ones, the one who went from banking to fashion and the one who, who started the business with her sister-
- SWSuzy Welch
Consulting, yeah
- SSSimon Sinek
... both of them changed from living a life where they were in a what about you, what are you gonna do, what are you gonna advance? And then they turned into, "No, I'm gonna do this for other people."
- SWSuzy Welch
Yes.
- SSSimon Sinek
And the passion came from the desire to take whatever the thing they had was, desire, passion, love, purpose, whatever it is, and they did it for someone else. And then that sense of, "I found my thing," came when it was a, a, a giving, a pushing.
- SWSuzy Welch
Yes.
- SSSimon Sinek
Not just a pulling or a taking.
- SWSuzy Welch
Now, I wanna say that you can be a banker and a consultant, and you can be giving back, 'cause the way you can do it is you can be a mentor to somebody else. You can be helping the people that you work with. You can really be helping customers. I mean, I don't think that those professions necessarily don't allow service. You can do that work. And say you have, say you're caring for an elderly parent, you need money and so forth, and you go into banking for financial reasons. You can commit your life on the weekends to acts of service. I just don't think they're mutually exclusive. I don't think everybody... can have a job where-
- SSSimon Sinek
But hold on, hold on
- SWSuzy Welch
... audience members-
- SSSimon Sinek
Hold on. Let me push you a little bit here.
- SWSuzy Welch
Please.
- SSSimon Sinek
Your whole thing is that this idea of the true you, the purpose you, is, is beautifully integrated into all that you do. So to bifurcate your life, that I do banking during the week and I do this life of service on the weekends, is inherently not a purpose-driven life.
- SWSuzy Welch
I think I'm a realist, and that is that some people simply have to work for money, and they don't have... You know, they go to a factory, and they put their foot down on a lever over and over again all day long because that's what they do. And it's very hard to find purpose in those jobs, but some people have to have those jobs. That's the only skill they have.
- SSSimon Sinek
Oh. Oh, I gotta take you on a tour.
- SWSuzy Welch
Okay, okay. Great.
- SSSimon Sinek
I've gotta take you to see Barry-Wehmiller, which is an, an American manufacturing company.
- SWSuzy Welch
Yeah, I 100% know that there are companies that can do it.
- SSSimon Sinek
The job itself is not purpose-driven, right? P- as you said, putting your foot on the lever and making the machine go is not unto itself purpose-driven. But they show up to l- they show up to work with the desire to take person, take care of the person to the left of them, to the right of them, and the job is incidental. The job is the place in which they get to show up-
- SWSuzy Welch
Yeah, okay
- SSSimon Sinek
... and live a life of service.
- SWSuzy Welch
I, I say, in this we are in agreement, in that there are-
- SSSimon Sinek
Yeah, yeah. Okay, okay
- SWSuzy Welch
... pe- that you can create that work in a company. And you know what? It's the job of the leader to make meaning of it. The j- the leader needs to say-
- SSSimon Sinek
Yeah
- SWSuzy Welch
... "This is how your work contributes to the greater good. You are not just putting your foot down on the lever and over to, over again. When you do that, you are part of this work." But man, that takes a leader. That takes a great leader explaining the purpose of it.
- SSSimon Sinek
Or someone who has a terrible leader, but someone who has made the choice to live a purpose-driven life-
- SWSuzy Welch
Yeah
- 28:16 – 31:49
Purpose in community: why group discovery accelerates transformation
- SSSimon Sinek
Without a doubt. You know, I agree with you about the duality of the Maslow thing, and I think he had it slightly wrong-
- SWSuzy Welch
[gasps]
- SSSimon Sinek
... uh, when he f- articulated the first model. 'Cause he said the lowest level is food and shelter.
- SWSuzy Welch
Hmm.
- SSSimon Sinek
And the third level up is relationships-
- SWSuzy Welch
Yeah
- SSSimon Sinek
... and community. The mistake Maslow made is, human beings, we live in paradox, which is every moment of every day we are both individuals and members of groups. And when you look at the hierarchy of needs, food and shelter, M- Maslow was only thinking about us as individuals. As an individual, yes, food and shelter absolutely comes first. But as a member of a group, social relationships are more important. I've never heard of anybody dying by suicide because they were hungry, but I have heard of people dying by suicide because they were lonely.
- SWSuzy Welch
Hmm.
- SSSimon Sinek
Right? Um, and stories of people who, who want to be in community before they die. Those two models, it's... What he articulated, that hierarchy of needs, I would argue is for an individual, and for a member of a group-
- SWSuzy Welch
Yeah
- SSSimon Sinek
... it's in a different order. And at the top, this idea of self-actualization, even unto that self, like, "I am self-actualized at the tip of a pyramid, looking down upon all you unactualized people," you know. What about shared actualization? The genius of your class is not that you're helping someone find their purpose, it's that they're going through it as a class.
- SWSuzy Welch
Yes.
- SSSimon Sinek
That they have shared actualization, and they-
- SWSuzy Welch
Yeah
- SSSimon Sinek
... support each other, and they cry with each other, and they hold-
- SWSuzy Welch
That's right
- SSSimon Sinek
... each other, and they celebrate each other.
- SWSuzy Welch
Right.
- SSSimon Sinek
And I would argue that success of finding your purpose isn't just going through the process, but it's going through the process with others, and being in service to others as they look to find their own.
- SWSuzy Welch
And you make a perfect point, and I'll tell you why. I, a while ago, stopped taking private clients because I, I intuitively knew in my bones it was something that had to happen in group.
- SSSimon Sinek
Yeah.
- SWSuzy Welch
And there's something that happens in that room. Like, I teach it in groups. I teach it outside of NYU as part of NYU. It's an open enrollment c- course, and we do 60 people at a time. And they come in as strangers, okay?
- SSSimon Sinek
Yeah.
- SWSuzy Welch
We do, we do the whole course in three days. They come in as strangers, and they go out as incredibly close friends. They stay in touch with each other. Something happens in the discovery process together. It forges relationships and friendships like you cannot believe.
- SSSimon Sinek
That makes sense. To go through an individual experience with a group, I mean, that's, that's kinda what group therapy is, right? Like, if you, if you go to Alcoholics Anonymous, you're going through something for yourself in community. And it goes right back-
- SWSuzy Welch
Yeah
- SSSimon Sinek
... to where we started, which is the amplification, right? I, as an individual, will help amplify the benefit to the group-
- SWSuzy Welch
Right
- SSSimon Sinek
... and the group will hel- help amplify the benefit to me.
- SWSuzy Welch
Yeah. I have a cowbell that rings like crazy, and I had to get-
- 31:49 – 35:43
Gifts are for giving: service, love, and the heart of management
- SSSimon Sinek
When I do a why discovery with someone, the thing that they're always surprised to learn is that a why fundamentally, it is something uniquely yours that you give to the world.
- SWSuzy Welch
Mm.
- SSSimon Sinek
Like, my why is to inspire people to do the things that inspire them. It is who I am, it is core to my being, it is what lights me up, it's what excites me and inspires me. But fundamentally, it is something I am, I wake up every day to give away.
- SWSuzy Welch
Yeah.
- SSSimon Sinek
And that's why they call what we have gifts.
- SWSuzy Welch
Yes.
- SSSimon Sinek
Because gifts are for giving. It's not something you received.
- SWSuzy Welch
Right.
- SSSimon Sinek
It's something you're supposed to give away.
- SWSuzy Welch
I know.
- SSSimon Sinek
Your gifts are for giving away.
- SWSuzy Welch
I think our whys are similar. My... I always say, "My purpose is to help you find your purpose," and it's the same kind of feeling. This is why I levitate.
- SSSimon Sinek
Yeah.
- SWSuzy Welch
And you know exactly what I'm talking about.
- SSSimon Sinek
Yeah.
- SWSuzy Welch
That feeling you must have when somebody finds their why. It's like a drug. You gotta have more of it.
- SSSimon Sinek
Yeah.
- SWSuzy Welch
You gotta have more of it. It's like, oh my God. You know, it's just, oh, I gotta... To see somebody have that discovery, if everybody knew what that felt like, they'd want more. They'd want it, too.
- SSSimon Sinek
We've all had that experience, right?
- SWSuzy Welch
Mm-hmm.
- SSSimon Sinek
For actors who stand on a stage-
- SWSuzy Welch
Yes
- SSSimon Sinek
... to feel the energy of an audience. For someone to, a parent to teach their kids how to ride a bicycle, and the first time you let go of the seat without training wheels.
- SWSuzy Welch
Oh, yeah.
- SSSimon Sinek
The elation you get to see someone accomplish something by themselves, for themselves, with your help. Like, we've all had that feeling-
- SWSuzy Welch
I know it
- SSSimon Sinek
... of elation and levitating when we get to be there to support and see someone else thrive.
- SWSuzy Welch
Yeah.
- SSSimon Sinek
It's sustainable. Whereas, you know, any great accomplishment-
- SWSuzy Welch
Yeah
Episode duration: 35:46
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