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Citrini Research Breakdown: Agents, "Ghost GDP", Consumer Spend | Figma Earnings Beat

Jason Lemkin is one of the leading SaaS investors of the last decade with a portfolio including the likes of Algolia, Talkdesk, Owner, RevenueCat, Saleloft and more. Rory O’Driscoll is a General Partner @ Scale where he has led investments in category leaders such as Bill.com (BILL), Box (BOX), DocuSign (DOCU), and WalkMe (WKME), among others. ----------------------------------------------- Timestamps: 00:00 Intro 01:14 Anthropic Security Product Wipes Billions Off Public Markets 10:38 Do Agents Turn SaaS Incumbents into Valueless Databases 21:25 Anthropic Secondary Sale Makes Hundreds Decamillionaires 22:53 Citrini Research Piece: Everything You Need To Know 25:40 Will DoorDash Be Replaced by Agents 27:37 Why No Public Company Has Created a Good Agent Product 35:19 Will "Ghost GDP" Soften Consumer Spending Power 50:32 Is Tech Private Equity and Thoma Bravo F***** in this Market 54:22 OpenAI Massively Increases Spending Plans: Analysis 59:48 Figma Fights Back: Earnings Through the Roof 01:06:13 Momentum Versus Value: Four Public Stocks to Buy 01:14:41 Jack Altman Joins Benchmark Capital ---------------------------------------------------------------------------------------------- Subscribe on Spotify: https://open.spotify.com/show/3j2KMcZ... Subscribe on Apple Podcasts: https://podcasts.apple.com/us/podcast... Follow Harry Stebbings on X: https://x.com/harrystebbings Follow Jason Lemkin on X: https://x.com/jasonlk Follow Rory O’Driscoll on X: https://x.com/rodriscoll Follow 20VC on Instagram: https://www.instagram.com/20vchq Follow 20VC on TikTok: https://www.tiktok.com/@20vc_tok Visit our Website: https://www.20vc.com Subscribe to our Newsletter: https://www.thetwentyminutevc.com/con... ----------------------------------------------- #20vc #harrystebbings #roryodriscoll #jasonlemkin #anthropic #ghostgdp #citrini #figma #openai #saas #aiagents

Rory O’DriscollguestHarry StebbingshostJason Lemkinguest
Feb 26, 20261h 21mWatch on YouTube ↗

CHAPTERS

  1. Anthropic’s security product shock: why $20B evaporated from cyber stocks

    The group opens by unpacking the market’s sharp selloff in cybersecurity names after Anthropic announced security review capabilities. They argue the feature is less “new” than headlines imply, but it increases perceived competitive risk at a time when some cyber leaders were priced for perfection.

  2. Valuation whiplash: “priced for perfection” vs. bargain baskets

    They move from the news event to how to think about valuation when disruption risk rises. Rory leans toward value in cheap, cash-flowing software baskets, while acknowledging that some premium names still aren’t ‘cheap’ even after corrections.

  3. Do agents make SaaS incumbents “valueless databases”? Disruption vs. “maiming”

    Jason argues agents will siphon incremental value away from incumbents even if they don’t fully replace workflows, shrinking the incumbents’ ‘island’ of defensible surface area. Rory counters that AI must still diffuse through a mediation layer (incumbents + new apps), not purely via foundation models.

  4. Why public companies haven’t shipped great agents (yet)

    The discussion turns to why large public SaaS vendors struggle to deliver compelling agents that move revenue. Jason attributes this to heavy customization/onboarding needs, data cleansing, and a shortage of forward-deployed talent—issues that startups can sometimes solve in narrower scopes.

  5. Will agents replace DoorDash? Consumer delegation, inertia, and the “recommendation layer”

    They test the Citrini-style micro claim that agents will disrupt consumer services like DoorDash. Rory calls the idea of fully delegating food choices to agents unrealistic, while Jason argues the main risk is the agent becoming the decision layer that routes demand among aggregators (maiming margins/brand).

  6. Citrini’s “Ghost GDP”: productivity gains, job displacement, and consumer spend risk

    They tackle the ‘Ghost GDP’ concept: AI boosts productivity and profits, but gains may accrue to fewer workers, weakening broad consumer spending. Rory argues productivity has historically been positive, and the real question is speed of adoption and short-term dislocation versus long-run benefits.

  7. Software is suddenly “terrible”: UX expectations reset by AI tools

    Jason argues AI-native experiences make legacy B2B software feel painfully outdated, accelerating dissatisfaction and switching pressure. Rory agrees the micro impact on tech/software employment and incumbents could be meaningful, but warns against leaping from SaaS disruption to civilization-level doom.

  8. Tech private equity in trouble: leverage, draconian cuts, and “Frankenstein” roll-ups

    They examine how leveraged, PE-owned SaaS companies face harsh math if growth slows and valuation multiples compress. The group expects debt extensions, deep cost cuts, reduced R&D, and potential roll-ups of mid-scale companies at low revenue multiples to create survivable platforms.

  9. OpenAI’s spending surge vs. ambitious revenue forecasts: focus, credibility, and capital markets

    They assess leaked/planned OpenAI numbers showing massive spend expansion through 2030 alongside big revenue projections from products not yet proven (hardware, ads, etc.). Rory notes sentiment has flipped—Anthropic gets benefit of doubt while OpenAI is scrutinized—yet both can raise because perceived dominance fuels funding.

  10. Figma earnings beat: what ‘fighting back’ looks like under AI threat

    They review Figma’s strong quarter—ARR growth, retention, and stock pop—framing it as an incumbent executing a credible AI roadmap (design-to-code). Jason praises results but remains anxious about how quickly foundation-model tooling could replicate high-quality design, compressing Figma’s differentiation.

  11. Momentum vs. value: how to pick public software stocks in an AI-driven repricing

    They debate whether to buy what’s winning (momentum) or what’s cheap (value), noting momentum has dominated recently. Jason outlines a momentum-biased shortlist of stocks up over the last year, while Rory stresses time-horizon differences and the risk of blow-ups at extreme revenue multiples.

  12. Jack Altman joins Benchmark: what it signals about venture consolidation and incentives

    They close on Jack Altman’s move from running a solo-ish fund to joining Benchmark, interpreting it as a talent-acquisition strategy by elite firms and a sign of venture consolidation. The panel emphasizes how much economics and autonomy a GP gives up, suggesting Benchmark’s platform and peer group can outweigh independence.

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