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Danny Rimer: The Biggest Lessons from Missing Snap, Airbnb, Spotify and Facebook | E1166

Danny Rimer is a Partner @ Index Ventures and one of the most prominent VCs of the last two decades. Danny has led Index to be one of the top global firms on both sides of the Atlantic. Among Danny’s incredible portfolio, he has led or been involved with Figma, Discord, Dream Games, Etsy, Glossier and Patreon. ----------------------------------------------- Timestamps: (00:00) Intro (01:07) Background (03:31) Takeaways & Learnings from James Barksdale (07:17) Decision-Making Approaches in Investing Partnerships (11:42) Thesis-Based Approach in Investing (16:25) Balancing Founder Enthusiasm with Market Concerns (19:12) Preventing Bias from Past Investment Outcomes (24:07) Evaluating Market Timing Risk in Investments (27:36) Key Lessons on Managing Effective Reserves (31:24) Massive Funds vs. Boutique Specialists (36:06) Sourcing, Selecting, Servicing: Strengths & Weaknesses (42:21) Reflecting on Missed Investment Opportunities (44:24) What is a Big Success (49:58) Lessons & Takeaways from Snap (52:48) The Facebook Calls Discussion (56:24) Unlikely Founders Who Became Incredible (01:02:19) Giving an Effective Feedback (01:07:48) Assessing Europe's Startup Landscape (01:14:20) Quick-Fire Round ----------------------------------------------- In Today’s Discussion with Danny Rimer We Cover: 1. The Biggest Lessons from Missing Snap, Airbnb, Spotify and Facebook: How did Danny miss investing in Brian Chesky and Airbnb when Brian says “Index is the best investor that Airbnb never had”? What was Danny’s biggest takeaway from turning down Daniel Ek and Spotify multiple times? Why did Danny turn down the chance to invest in Facebook at $10BN? What did he learn from this? Why did Index not lead Snapchat’s Series B? How did that decision change Danny’s mindset towards the concentration of positions in a fund? 2. The Biggest BS Rules in Venture: Market Sizing, Valuations and Signalling Why does Danny believe that “valuation is a mental trap”? Why does Danny believe that TAM is “noise” and should not be used to assess an investment? Why does Danny believe that stage and geo-specific funds are BS? Why does Danny believe there are no IPO windows? Are IPO markets always open to the best? Why does Danny believe that signalling is BS and does not exist today? 3. Lessons from the Biggest Wins and Losses: What are Danny’s biggest lessons from Index’s $BN win in King (Candy Crush)? How did the Discord deal come to be? What are Danny’s biggest takeaways from it? What are Danny’s biggest reflections from losing 10s of millions on Nasty Gal? What is Danny’s biggest advice to a new investor today? 4. Lessons from Two Decades Building Index into a Premier Firm: What specifically has Index done to enable them to do what no one else has done and win on both sides of the Atlantic? How did the Benchmark partnership shape much of how Danny has constructed Index today? Who does Danny view as Index’s biggest competition? How has it changed with time? Why is Danny more bullish than ever on the UK despite Brexit? ----------------------------------------------- Subscribe on Spotify: https://open.spotify.com/show/3j2KMcZTtgTNBKwtZBMHvl?si=85bc9196860e4466 Subscribe on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-twenty-minute-vc-20vc-venture-capital-startup/id958230465 Follow Harry Stebbings on Twitter: https://twitter.com/HarryStebbings Follow Danny Rimer on Twitter: https://twitter.com/dannyrimer Follow 20VC on Instagram: https://www.instagram.com/20vchq Follow 20VC on TikTok: https://www.tiktok.com/@20vc_tok Visit our Website: https://www.20vc.com Subscribe to our Newsletter: https://www.thetwentyminutevc.com/contact ----------------------------------------------- #20vc #harrystebbings #DannyRimer #index #snapchat #facebook #partner #etsy #discord #spotify #airbnb

Danny RimerguestHarry Stebbingshost
Jun 17, 20241h 24mWatch on YouTube ↗

CHAPTERS

  1. 0:00 – 1:05

    Core investing beliefs: founder-first, TAM skepticism, and why brand comes from product

    Danny opens with a rapid-fire set of core beliefs that recur throughout the episode: prioritize extraordinary founders, treat TAM as mostly noise, and recognize that real brands typically emerge as a byproduct of a great product. He also tees up a view that scarcity and brand are tightly linked.

    • “Keep the main thing the main thing” as an operating principle
    • Extraordinary founders can override rigid theses
    • TAM/market sizing is often misleading at venture stage
    • Best companies can go public in any market
    • Scarcity and brand reinforce each other
  2. 1:05 – 3:31

    Early life and mindset: art, being ‘different,’ and caring about transparency

    Harry explores Danny’s early background—his closeness to his mother, love of art, and childhood interests. Danny reflects on how he thinks about success, being comfortable with being different, and what he does (and doesn’t) care about in others’ opinions.

    • Childhood influences: art, curiosity, pop culture (James Bond)
    • Comfort with being “odd” rather than focused on “success”
    • Caring about others’ views mainly through the lens of integrity
    • Transparency and staying true to priorities
    • How personal values shape professional behavior
  3. 3:31 – 7:17

    Lessons from Jim Barksdale: focus and the “snake rule” for decision-making

    Danny shares two formative lessons from Jim Barksdale: relentless focus and the discipline to make decisions and not endlessly revisit them. The “snake rule” becomes a framework for committing to choices and avoiding organizational churn.

    • “Keep the main thing the main thing” and resisting distractions
    • Why Index didn’t chase China/India bandwagons
    • The “snake rule”: decide fast, commit, don’t relitigate
    • Avoiding endless meetings and repeated reconsideration
    • Opportunities often look risky at first—your job is to decide
  4. 7:17 – 11:42

    How Index decides: voting, conviction, and protecting room for outliers

    Danny explains Index’s partnership decision mechanics: a structured voting system designed to force clarity and conviction. They worry about missing outliers but use sponsorship and persuasion as a test of belief rather than relying on hierarchy.

    • Voting scale with no ‘safe’ middle ratings (no 5–6)
    • Deals require a high threshold of positive conviction
    • Unanimity correlates with Index’s best outcomes
    • Outliers are allowed—but the sponsor must show real conviction
    • Friction as a feature: effort required to get a deal done
  5. 11:42 – 14:34

    Thesis-driven discipline: majors/minors and using theses to move faster

    Danny outlines Index’s thesis-based approach as a discipline-manufacturing tool, not a prediction engine. Investors develop “major and minor” areas to build conviction, learn, and recognize opportunities quickly when they appear.

    • Theses as filters and conviction-builders, not forecasts
    • Every investor: a ‘major’ and ‘minor’ focus area
    • Process: solo work → spar with colleagues → pitch partnership
    • Example thesis: fashion as a new social ‘lubricant’
    • Benefit: faster recognition and higher readiness to pounce
  6. 14:34 – 17:30

    When theses fail: backing exceptional founders even in ‘bad’ markets

    They explore the downside of being too thesis-bound: missing phenomenal founders. Danny uses Spotify to illustrate how prior scar tissue in a sector can cloud judgment—and why, at seed/Series A, founder quality should dominate market skepticism.

    • Biggest con of theses: excluding extraordinary founders
    • Spotify miss: sector scar tissue and preconceived notions
    • Rule: if the founder is exceptional, throw the thesis out
    • Founder-market tension: love founder, hate market → still back founder (early)
    • Team quality and hiring bar as a key early signal
  7. 17:30 – 19:16

    TAM and valuation traps: why winners break models and comps mislead

    Danny and Harry dig into how market sizing and comp-based valuation thinking can constrain venture outcomes. Airbnb becomes a case study in underestimating category creation, and valuation “snapshots” become a recurring source of errors.

    • Index view: TAM is often “noise” and routinely underestimated
    • Airbnb lesson: it created new inventory, not just hotel cannibalization
    • Preference for category creators despite difficulty and cost
    • Valuation trap: anchoring to current comps instead of future scale
    • Mental model shift: trillion-dollar outcomes changed what feels possible
  8. 19:16 – 24:07

    Managing bias and learning loops: celebrating wins, analyzing mistakes, and avoiding emotion

    Danny explains how Index tries to institutionalize learning—especially from mistakes—and how competitive people often fail to celebrate progress. He also identifies recurring patterns to fight: TAM obsession, valuation anchoring, and emotional attachment to decisions.

    • Firms learn more from mistakes than successes—if they’re honest
    • Need to celebrate wins to sustain long journeys
    • Patterns to avoid: TAM fixation and valuation triggers
    • Detaching emotion by remembering past mistakes and relying on partners
    • Institutional learning as a core craft of investing
  9. 24:07 – 27:31

    Timing risk and ‘second-derivative’ bets: IPO windows, patience, and Figma as an example

    Danny draws a line between being patient on product development and taking speculative “second derivative” adoption bets. He argues great companies can go public in any market and uses Figma to show how patience is justified when the market is real but the product will take time.

    • No credit for being too early; timing still matters
    • Best companies can IPO in any market—IPO ‘windows’ are overstated
    • Avoiding second-derivative bets (product + future market hype)
    • Figma: long build time was acceptable because market demand existed
    • Founder/team confidence can offset long ‘in the dark’ development cycles
  10. 27:31 – 29:10

    Reserves and exits: doubling down on signal, avoiding signaling fear, and disciplined selling

    Danny explains Index’s multi-fund advantage for reserves and why they want to double down as soon as they see differentiated signal. He then unpacks Index’s exit discipline—treating exit decisions as a partnership responsibility to avoid emotional over-holding.

    • Reserves: double down when signal quality surpasses peers
    • Signaling risk seen as less powerful in today’s capital environment
    • Too much venture money—and the importance of disciplined deployment
    • Exit discipline: avoid emotional attachment; optimize for LP outcomes
    • Common mistake: holding too long; example of selling Etsy too early
  11. 29:10 – 32:44

    Fund strategy and venture’s structure: rejecting sector/geo/impact compromises and staying ‘scaled artisans’

    Danny argues many specialized fund wrappers create compromises in entrepreneur quality and decision-making. He outlines why Index didn’t scale funds indefinitely and introduces the idea of “scaled artisans” as a middle path between asset-gatherers and boutiques.

    • Critique of sector funds: ‘best in sector’ vs ‘best company’
    • Critique of geo and impact funds as structural compromises
    • Why Index chose not to raise much larger funds (culture, incentives)
    • Future shape of venture: asset aggregators vs artisans
    • Index’s aspiration: “scaled artisans” (Apple Watch vs Rolex analogy)
  12. 32:44 – 50:05

    Brand, scarcity, and staying relevant: why most tech companies don’t truly have brands

    Danny explains how in tech, brand is often accidental—created by great products—while true mainstream brands are rare. He emphasizes scarcity as a key ingredient for brand and discusses how Index tries to push founders to think about branding earlier and more deliberately.

    • Most tech ‘brands’ are byproducts of product excellence
    • True brand requires relevance and often polarity (for/against)
    • Scarcity makes brand stronger; dilution weakens it
    • Few portfolio companies have mainstream brands yet
    • Index tries to bring deliberate brand thinking to founders
  13. 50:05 – 56:23

    Missed giants: Snap and Facebook—position sizing, conviction, and the cost of anchoring

    Danny recounts painful misses and near-misses, focusing on Snap and the early Facebook growth-fund discussions. The thread is consistent: position sizing fear, valuation anchoring to prior landmark deals, and underestimating how big platforms can become.

    • Snap miss: unwillingness to commit >10% of a new growth fund
    • Regret framed as lack of courage despite strong founder conviction
    • Anchoring error: thinking social platforms capped near $1B outcomes
    • Facebook story: offered $5B, refused $10B—later did meaningful secondary
    • Lesson: the few biggest decisions dominate outcomes
  14. 56:23 – 1:10:59

    Founder ‘spikes,’ US vs Europe calibration, and scaling culture across offices

    Danny argues founders don’t need to be ‘complete’—they need a clear spike. He contrasts US polish/confidence with Europe’s under-selling, explains why Index moved partners (not hires) to open offices, and shares contrarian discipline moments like not investing in crypto.

    • Great founders spike in a few areas; they’re not great at everything
    • US founders: polished and confident → discount some messaging
    • European founders: understated → actively recognize and amplify the spike
    • Office scaling: move existing partners to transplant culture (SF/NY)
    • Contrarian discipline: decided not to invest in crypto after repeated internal attempts
  15. 1:10:59 – 1:24:03

    Operating principles: outsider/insider fit, giving ‘compassionate’ feedback, family priorities, and rapid-fire insights

    Danny closes with practical operating principles: judge founder-market fit by authentic passion, deliver candid feedback with compassion (not empathy), and keep personal priorities clear. In quick-fire, he shares a shift toward trusting instinct, a memorable Discord meeting, competitive dynamics, and his vision for Index’s future.

    • Outsider vs insider: what matters is authentic, mission-level passion (Empathy example)
    • Feedback philosophy: “compassionate ass-kickers” and why compassion beats empathy
    • Marriage and priorities: family first; biggest regrets are over-prioritizing work
    • Mindset shift: more reflection, spirituality, and trusting first reaction/instinct
    • Quick-fire: Discord diligence story, key competitors, advice on partnership/peers, and Index in 10 years

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