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Dara Khosrowshahi: How I Became CEO of Uber; Uber Eats vs DoorDash; The Postmates Acquisition | E994

Dara Khosrowshahi is the CEO of Uber, where he has managed the company’s business in more than 70 countries around the world since 2017. Dara was previously CEO of Expedia, which he grew into one of the world’s largest online travel companies. Dara was promoted to Expedia CEO after serving as the Chief Financial Officer of IAC Travel. Before joining IAC, Dara served as Vice President of Allen & Company and spent a number of years as an analyst. He currently serves on the Board of Directors of Expedia and Catalyst.org and was previously on the board of the New York Times Company. ---------------------------------------------- Timestamps: 0:00 Dara’s Journey from Iran to America 3:29 From Expedia’s CEO to Uber’s CEO 6:36 How do you define high performance in leadership? 10:45 What constraints does Uber have? 13:48 Best and Worst Product Decisions 17:05 Uber Eats vs DoorDash 21:11 Uber Acquisitions: Careem, Postmates & More 25:03 How to Encourage a Culture of Risk Taking 29:03 One Way vs Two Way Door Decisions 34:40 Secrets to Marriage and Parenting 39:56 Old Guard vs New Guard 41:35 Quick Fire Round 42:17 Travis Kalanick 46:18 Uber in Five Years ---------------------------------------------- In Today’s Episode with Dara Khosrowshahi We Discuss: 1. From the Iranian Revolution to One of the Most Powerful CEOs: What is Dara running from? What is he running towards? How did seeing his family lose everything impact his mindset to life and business? What are 1-2 of Dara’s biggest lessons from working with the legendary Barry Diller? How did Daniel Ek @ Spotify convince Dara to take the CEO role at Uber? 2. Dara Khosrowshahi: The Foundations of Great Leadership: What does high performance in business mean to Dara? Does Dara agree, “the best CEOs are the best resource allocators”? Does Dara believe he is a better peacetime or wartime CEO? Which is he at Uber? What decision-making framework does Dara use to make really hard decisions? How does Dara does what to focus on and what to prioritise? 3. Investments and Acquisitions: The Scorecard: Why did Dara decide to make the Kareem acquisition? Has it been successful? What was the thinking behind the Postmates acquisition? What does Dara believe is the single best acquisitions he has made at Uber? What has been the worst acquisition he has made at Uber? Why does Dara believe that Uber entering scooters was a mistake? 4. The Future: Food Delivery, Parenting, Marriage: What does Dara say to those who suggest Uber Eats has lost the war to Doordash? What does Dara believe is the secret to a happy marriage? How does Dara define great parenting? What does Dara do to be the best father he can be? What would Dara like to improve or change about himself? Why? ---------------------------------------------- Subscribe on Spotify: https://open.spotify.com/show/3j2KMcZTtgTNBKwtZBMHvl?si=85bc9196860e4466 Subscribe on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-twenty-minute-vc-20vc-venture-capital-startup/id958230465 Follow Harry Stebbings on Twitter: https://twitter.com/HarryStebbings Follow Dara on Twitter: https://twitter.com/dkhos Follow 20VC on Instagram: https://www.instagram.com/20vc_reels Follow 20VC on TikTok: https://www.tiktok.com/@20vc_tok Visit our Website: https://www.20vc.com Subscribe to our Newsletter: https://www.thetwentyminutevc.com/contact #DaraKhosrowshahi #Uber #HarryStebbings #ubereats #ridesharing

Dara KhosrowshahiguestHarry Stebbingshost
Mar 26, 202348mWatch on YouTube ↗

At a glance

WHAT IT’S REALLY ABOUT

Dara Khosrowshahi on rebuilding Uber, owning mistakes, and impact

  1. Dara Khosrowshahi discusses how his Iranian immigrant background and family’s loss shaped his drive for shared, long-term success and a bias toward hard work over outcomes. He recounts the decision to leave Expedia for Uber, emphasizing impact, sustained excellence, and comfort with being misunderstood as core to leadership. The conversation dives into Uber’s strategic choices—marketplace technology, Eats vs. DoorDash, Careem and Postmates, failed hardware bets—and how he thinks about capital allocation, risk, and learning from mistakes. Dara also reflects on parenting, marriage, generational “softness,” board repair after Uber 1.0, and why he avoids rigid five‑year predictions in favor of open-minded signal detection.

IDEAS WORTH REMEMBERING

5 ideas

Define worthiness by effort, not outcomes.

Dara frames worthiness as going all-in and doing the hard work each day rather than tying self-worth to a specific rebuilding milestone, financial success, or end state.

Optimize for impact in career decisions using three filters.

He advises choosing roles based on who you’ll work with, the impact you can have at the company, and the impact that company has on the world—if all three are positive, move quickly.

Pursue sustained excellence, not one-off wins.

High performance for leaders is measured by durable results over many years and by how the company performs after they leave, which forces focus on team-building and long-term systems.

Be willing to go against the grain and be misunderstood.

Dara argues that if you always agree with your team or the market, you’re destined for average outcomes; great leaders deliberately take non-obvious bets and stick with them responsibly.

Invest around your core strengths and ‘right to win.’

Uber’s hits like Eats and Freight extended its core marketplace capability, whereas missteps like self-driving and bikes/scooters came from straying into areas (hardware, autonomy) that weren’t core passions or strengths.

WORDS WORTH SAVING

5 quotes

If I didn't wanna make mistakes, I'd be a treasury bond manager.

Dara Khosrowshahi

Since when is life about happiness? It’s about impact.

Daniel Ek (as quoted by Dara Khosrowshahi)

As a leader, you have to be willing to kind of bust out of the obvious, do something non-obvious, different, surprising, and then stick to that decision.

Dara Khosrowshahi

The hallmark of a great CEO isn't necessarily how the company did while the CEO was there, but also how the company performed after the CEO left.

Dara Khosrowshahi

If you're not making mistakes, then you're not doing your job, you're not taking risks.

Dara Khosrowshahi

Immigrant background, family loss in Iran, and shared definitions of successDecision to leave Expedia and lead Uber, focusing on impact over comfortLeadership philosophy: sustained performance, embracing mistakes, and non-consensus thinkingMarketplace dynamics, constraints, and capital allocation at Uber (rides, Eats, Freight)Uber Eats strategy vs. DoorDash and lessons on selection, speed, and geographyM&A at Uber: Careem, Postmates, hardware missteps, and what makes a good acquisitionPersonal life and leadership: marriage, parenting, generational attitudes, and rebuilding Uber’s culture and board

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