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GetYourGuide CEO & Founder, Johannes Reck: The Wild Story Raising $450M From Masa and Softbank

Johannes Reck is the Founder and CEO of GetYourGuide, the $2BN company that started with a holiday to China and nothing to do. For the first two years, GetYourGuide received only 5 bookings. Today the platform is worth $2BN. They have raised from some of the best, including an amazing story with Masa Son and Softbank. ---------------------------------------------- In Today’s Episode We Discuss: 00:00 – Intro 00:33 – Start Episode 02:16 – “We Had 5 Bookings in 2 Years. 3 Were My Mum.” 07:34 – “I Asked My Parents to Remortgage Their House for a Pivot” 08:08 – The Vatican Tour That Changed Everything 13:28 – Why VCs Rejected GetYourGuide 100+ Times 16:06 – “I Regret Our Series A — Too Much Dilution” - The $14M Series A That Nearly Killed the Company 23:04 – Recruiting Netflix’s Head of Growth Nearly Killed Me 24:37 – “I Hired All the Wrong People – Then Laid Off 30%” 34:45 – The $450M SoftBank Deal... Then COVID Hit 36:30 – “We Went to $0 in Revenue in 3 Weeks” 40:12 – The Sequoia Tree Mindset: Grow Through Fire 01:05:38 – US vs Europe: Why European Founders Are Tougher 01:08:17 – “Germany Spends €100B on Pensions, €7B on VC – It’s Insane” 01:12:40 – 90% of Our Team in Berlin Aren’t German. Here’s Why. 01:19:04 – Quick-Fire Round ----------------------------------------------- Subscribe on Spotify: https://open.spotify.com/show/3j2KMcZ... Subscribe on Apple Podcasts: https://podcasts.apple.com/us/podcast... Follow Harry Stebbings on X: / harrystebbings Follow Johannes Reck on X: / JohannesReck Follow 20VC on Instagram: / 20vchq Follow 20VC on TikTok: / 20vc_tok Visit our Website: https://www.20vc.com Subscribe to our Newsletter: https://www.thetwentyminutevc.com ----------------------------------------------- #20vc #harrystebbings #JohannesReck #GetyourGuide #founder #CEO #vc # #spotify #twitter #Softbank

Johannes ReckguestHarry Stebbingshost
Jun 22, 20251h 24mWatch on YouTube ↗

At a glance

WHAT IT’S REALLY ABOUT

From Student Side-Project To SoftBank Unicorn: GetYourGuide’s Wild Ride

  1. Johannes Reck, co-founder and CEO of GetYourGuide, recounts the company’s journey from a failed university side-project to a multi-billion-dollar global experiences marketplace backed by SoftBank’s Vision Fund.
  2. He describes multiple pivots before finding product-market fit, brutal early years of near-bankruptcy, and the transformational impact—both positive and negative—of large US-led funding rounds.
  3. The conversation dives into lessons on dilution, founder re-ups, hiring at different stages, managing boards, and surviving existential crises like COVID, which wiped revenues to zero for over a year.
  4. Reck also reflects on angel investing, European tech’s structural weaknesses, and what Europe must do—capital, immigration, and policy—to compete with the US and China.

IDEAS WORTH REMEMBERING

5 ideas

Don’t over-raise early; manage dilution deliberately.

Reck now believes his large Series A was too dilutive, creating cap table complexity and misaligned incentives, and advises founders to raise what they can productively deploy at that stage rather than maximizing headline round size.

As a founder, you must set strategy—don’t outsource it to VCs.

After the Series A, GetYourGuide tried to follow board-driven ideas (SaaS for vendors, many markets, many segments), hired the wrong senior people, and saw growth fall; Reck only regained momentum when he pushed back, narrowed focus, and reasserted his own strategy.

Match leadership hires to stage; big-company stars often fail early stage.

Reck learned that executives from large, mature companies can be disastrous in a 30–50 person startup still searching for deep product-market fit; early-stage firms need highly entrepreneurial, hands-on builders rather than process-heavy managers.

In crises, build scenarios and optimize for survival plus rebound.

When COVID dropped revenues to nearly zero in three weeks, Reck rejected advice to fire almost everyone; instead, he modeled multiple scenarios, preserved core product and engineering, cut selectively, and used equity-for-salary reductions to be ready for the eventual travel surge.

Large, reputable US funds materially change perception and access.

The Spark-led Series A turned GetYourGuide from a “nobody” into a visible European startup, dramatically improving hiring and making subsequent rounds easier; Reck notes that having top-tier names like Spark, Sequoia, or Index on the cap table is a powerful signal.

WORDS WORTH SAVING

5 quotes

We went from a nobody to a superstar literally overnight.

Johannes Reck

We listened way too much to the VCs and completely lost our way.

Johannes Reck

At Booking, the innovation department had one person – me – and it was called the ‘no department’.

Johannes Reck (quoting Kees Koolen)

It took three weeks from that board meeting to us being at zero revenues.

Johannes Reck

I want to be that sequoia after the COVID crisis, so let’s build that sequoia now.

Johannes Reck

Origins and early pivots of GetYourGuide and finding product-market fitRaising capital: seed, large Series A with Spark, and $450M from SoftBankFounder lessons on dilution, re-ups, and managing investors and boardsHiring and culture at different company stages; avoiding mis-hiring senior execsSurviving COVID: going to zero revenue, cost cuts, and strategic planningPost-pandemic rebound, profitability, and discipline in growth vs. cash burnEuropean tech ecosystem: capital gaps, talent immigration, and policy changes

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