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Kirsten Green: The Biggest Challenges Scaling Both Teams and AUM | 20VC #912

Kirsten Green is the Founder and Managing Partner @ Forerunner Ventures, one of the leading firms of the last decade investing at the intersection of innovation and culture. As a founder, Kirsten has led efforts to raise over $2B+ from leading institutional investors and invest in more than 100 companies. She currently serves as a board member at Glossier, Ritual, Faire, Hims & Hers, and Curated, to name a few. She has also invested in other smash hits including Chime, Jet, Warby Parker, Hotel Tonight and many more. Due to her immense success, Kirsten has been honored in Time’s 100 Most Influential People and named a Top 20 Venture Capitalists by The New York Times in 2018 & 2017. Prior to Forerunner, Kirsten was an equity research analyst and investor at Bank of America Securities. ------------------------------------------------------ Timestamps: 0:00 Kirsten's background 2:37 How does creativity give you an edge in investing? 4:19 What parts of your history are you rebelling from? 7:49 How do you try to make the most of every moment? 10:05 Why do you have a chip on your shoulder? 13:49 What do you tell yourself when you're questioning yourself? 16:36 What is "high performance" to you? 18:30 How to retain quality while scaling AUM? 21:08 Why did you decide start investing in enterprise businesses? 27:15 When scaling, what gets easier and what gets harder? 29:16 How would you describe your leadership style? 31:28 How to give negative feedback 32:48 Do you ever lose your temper? 34:06 Do relationships detract from ability to work hard? 38:00 How did becoming a parent change how you think about investing? 40:49 Kirsten's biggest strength/weakness 42:00 Most painful lesson Kirsten learned (but doesn't regret) 43:37 So you're stranded on a desert island.. 44:27 What three traits would you most like your children to adopt? 44:42 What do you know that you wish you'd known when you started Forerunner? 45:37 What would a man in VC take for granted that you've had to adapt to in starting Forerunner? 47:10 Where will you be in five years? ------------------------------------------------------ In Today’s Episode with Kirsten Green We Discuss: 1.) Entry in Venture at 40 and Founding Forerunner: How did Kirsten make her way into VC at 40 with the founding of Forerunner having never had a role in VC before? What did everyone tell Kirsten when she was looking to break into venture? What did she tell herself when she heard this? What does Kirsten believe she is running from? What does she believe she is running toward? 2.) Fund Management and Leadership: How does Kirsten define high-performance today? What are the nuances of high performance in fund management? How would Kirsten describe her leadership style today? How has it changed over time? What have been some of Kirsten’s biggest lessons in terms of what it takes to retain quality with scaling AUM and teams? What have been Kirsten’s biggest lessons when it comes to giving hard feedback with kindness? 3.) The Venture Landscape Today and Forerunner’s Position: Why does Kirsten believe the venture landscape is more dynamic today than ever? Does Kirsten agree with the statement that venture is less collaborative than ever? Why did Kirsten and Forerunner seem to amend strategy and move into B2B? Why does Kirsten disagree with the delineation between B2C and B2B? 4.) Parenting, Relationships and Life: What have been Kirsten’s biggest lessons since becoming a parent? How has it impacted her mindset? Does Kirsten agree that relationships attract from sheer input on work? How does Kirsten separate relationships into two kinds of relationships? What does success in marriage mean for Kirsten? How has she seen that in her own marriage? ------------------------------------------------------ #KirstenGreen #ForerunnerVentures #20VC #harrystebbings #venturecapital #business #parenting #leadership #founders #venturecapitalist

Harry StebbingshostKirsten Greenguest
Aug 1, 202248mWatch on YouTube ↗

CHAPTERS

  1. 0:00 – 2:33

    Kirsten Green’s path into venture and founding Forerunner

    Kirsten recounts how a decade-long investing career and a personal search for “true motivations” led her to early-stage venture. She frames venture as the intersection of qualitative and quantitative thinking, powered by long-term relationships.

    • Career-long investor who sought a more fulfilling trajectory after ~10 years
    • Personal exploration clarified early-stage investing as the right arena
    • Enjoys toggling between qualitative judgment and quantitative rigor
    • Sees venture as fundamentally about people and relationships
  2. 2:33 – 4:09

    Creativity as an investing advantage: curiosity, questions, and discovery

    Prompted by a founder story, Kirsten links creativity to curiosity and describes it as a daily fuel for venture work. She emphasizes that great advice and engagement come from probing, asking questions, and uncovering truths over time.

    • Creativity is closely tied to curiosity—core to venture effectiveness
    • Energy comes from meeting new people and learning their motivations
    • Best guidance often emerges from inquiry rather than fixed answers
    • Investing as a “creative journey” of discovery with founders
  3. 4:09 – 6:37

    Rebelling from history: independence, career disruption, and owning destiny

    Kirsten reflects on how childhood experiences shaped her drive for independence and freedom of choice. A job elimination during a merger became a pivotal moment, pushing her toward entrepreneurship and greater agency in her career.

    • Childhood inspired a strong need for independence and flexibility
    • Valued financial independence early on
    • Merger-driven job loss highlighted lack of control despite “doing everything right”
    • Sparked an entrepreneurial impulse to play a bigger role in her destiny
  4. 6:37 – 7:46

    Near-death experience and the discipline of making the most of life

    She shares surviving bacterial spinal meningitis and a six-day coma as a defining moment. The experience left her both questioning her purpose and more determined to grow, evolve, and extract learning from life.

    • Spinal meningitis and coma created a lasting perspective shift
    • Motivation to make the most of opportunities and personal growth
    • Deliberate attention to learning and evolution over time
    • Sense of urgency increases with age and reflection
  5. 7:46 – 10:01

    Regret, life choices, and why every decade becomes a building block

    Responding to Harry’s worry about future regret, Kirsten argues life is a series of doors opening and closing. She highlights accepting tradeoffs, leaning into chosen paths, and valuing seemingly indirect experiences as preparation for later success.

    • Choices inevitably close other doors—accept the tradeoffs
    • Focus on extracting value from what you chose rather than what you missed
    • Her 30s: journaling, art, therapy, photography, writing—formative inputs
    • Everything becomes a building block for the next chapter
  6. 10:01 – 13:46

    The ‘chip on your shoulder’: credibility, pedigree myths, and competitive drive

    Kirsten explains how skepticism about her background (no VC firm tenure, no MBA/Ivy pedigree) created early insecurity and motivation. Over time she reframed those perceived gaps, embracing venture as both collaborative and intensely competitive.

    • Faced doubts about legitimacy: network, pedigree, and conventional credentials
    • Tried (briefly) to “solve” pedigree gaps before realizing they weren’t required
    • Competitive nature energizes her; venture remains dynamic even as it matures
    • Continual self-challenge to stay sharp amid many new venture models
  7. 13:46 – 16:38

    Self-talk and authenticity: performing less, contributing more

    When she questions herself, Kirsten returns to authenticity and vulnerability rather than mimicking “how people in the room behave.” She argues you don’t need to appeal to everyone—only align with the right people and ideas—and that differentiated strengths create better councils of experts.

    • Authenticity is her anchor when self-doubt appears
    • Overperforming a persona reduces clarity and power
    • Vulnerability (not having every answer) is acceptable and often productive
    • Standing for something enables complementary teams and richer decisions
  8. 16:38 – 18:25

    Defining high performance: quality thinking plus measurable results

    Kirsten defines high performance as a combination of thorough, critical thinking and outcomes. She notes that both “quality” and “results” vary by context—from fund performance to boardroom effectiveness—so excellence requires adapting measurement to the situation.

    • High performance = quality (critical, thorough thinking) + results
    • Definition hasn’t changed, but its expression varies by context
    • Results can mean top-quartile/top-5% fund performance
    • Also includes being an effective board member who improves decision-making
  9. 18:25 – 21:15

    Scaling AUM and teams without losing quality: small teams, focus, and org design

    Kirsten explains why Forerunner stays intentionally small and tightly knit, treating the firm like a startup with ambitions larger than resources. Maintaining quality requires deliberate focus, leveraging “1+1>2” teamwork, and investing heavily in process and organizational development rather than rapid hiring.

    • Intentional small-team strategy to preserve culture and standards
    • Operate like a startup: focus, leverage, and compounding impact
    • Design roles so ambitious people can shine while still ‘winning together’
    • Org development becomes a parallel job that grows with the firm
  10. 21:15 – 27:17

    Why expand into B2B/enterprise: consumer as North Star and thesis evolution

    Kirsten reframes the shift as consistent with Forerunner’s core: the consumer remains the starting point for thesis formation. As consumer business models changed (e.g., D2C/brand), new tooling and infrastructure needs emerged, naturally pulling the firm into B2B—now a large share of dollars—without changing the underlying process.

    • Consumer remains the North Star for inspiration and thesis creation
    • All businesses ultimately serve a user; B2B still traces back to consumer needs
    • D2C/brand evolution created new B2B tooling opportunities
    • Firm expanded as team grew; recent fund skewed heavily toward B2B dollars
  11. 27:17 – 29:05

    What gets easier vs harder as a firm scales: experience compounds, people complexity grows

    She notes that experience builds conviction and provides more examples to draw on in investing and board work. The harder part is sustaining a tight culture while meeting ambitious team members’ needs for recognition, growth, and individual wins—making people leadership increasingly demanding.

    • Easier: experience creates confidence, conviction, and pattern library
    • Team-wide experience base becomes a tangible advantage if harnessed well
    • Harder: balancing collective culture with individual ambition and visibility
    • Leadership requires ever-more deliberate career and org pathways
  12. 29:05 – 31:30

    Leadership style and culture: empowerment, high standards, and leading by example

    Kirsten describes an empowering, non-micromanaging approach aimed at helping people do their best work. She pairs autonomy with clear expectations for quality and market reputation, emphasizing energy, authenticity, and modeling the standard herself.

    • Goal: make Forerunner a place for best work and real appreciation
    • Empowers autonomy; explicitly not a micromanager
    • Leads by example with energy and genuine love for the work
    • Maintains clear preferences and standards for quality and reputation
  13. 31:30 – 34:08

    Delivering hard feedback with respect—and managing frustration without blowups

    Kirsten shares her approach to difficult feedback: prepare carefully, set the recipient up to hear it, be direct and respectful, and avoid overloading one conversation. She explains that empathy and the ability to hold multiple feelings at once helps her stay balanced rather than losing her temper.

    • Plan words in advance; craft the ‘setup’ so feedback can land
    • Be direct and respectful; communicate with precision
    • Don’t try to say everything at once—limit scope per conversation
    • Empathy reduces flare-ups; can feel anger while recognizing others’ intent
  14. 34:08 – 40:43

    Relationships and parenting as accelerants: support systems and presence

    Challenging Harry’s belief that relationships detract from work, Kirsten distinguishes constructive from destructive relationships and credits her partner’s support as crucial to launching Forerunner while becoming a mother. She says parenting unlocked a stronger commitment to presence and intentional time allocation, enriching both work and home life.

    • Constructive relationships can enable achievements; unhealthy ones can detract
    • Started Forerunner around first child—‘inopportune’ but ultimately workable
    • Partner support made it possible to pursue ambition and parent well
    • Parenthood increased intentionality, presence, and making each moment count
  15. 40:43 – 48:59

    Quickfire reflections: strengths/weaknesses, hard lessons, values, and the next five years

    In rapid-fire, Kirsten calls herself a strategic optimizer and admits the emotional weight of saying no and giving hard answers. She recounts an early high-profile investment blow-up as a formative lesson, shares desired traits for her kids, reflects on the long-haul nature of fund building, and looks ahead with optimism about stronger company-building after a tough macro period.

    • Strength: strategic optimization; weakness: the burden of saying no/being direct
    • Painful lesson: early investment failure taught hard-won crisis and burn lessons
    • Desert island: chooses a journal (after reconsidering iPhone practicality)
    • Kids’ traits: resilience, curiosity, empathy; fund-building is a compounding 10+ year commitment
    • Five-year view: tougher near-term macro, but better-built companies and strong momentum for Forerunner

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