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Matthew Prince: The Two Biggest Mistakes Every Founder Makes | E1072

Every single 20VC episode is recorded with Riverside.FM. It is the one product that I could not live without. Try it today here (https://creators.riverside.fm/20VC) and use the code 20VC for 15% off. ----------------------------------------------- Matthew Prince is the co-founder and CEO of Cloudflare, on a mission is to help build a better Internet. Matthew has scaled Cloudflare to over $1BN in revenue, $20BN in market cap, and over 3,200 employees. Today the company runs one of the world’s largest networks, which spans more than 200 cities in over 100 countries. Matthew is a World Economic Forum Technology Pioneer, a member of the Council on Foreign Relations, winner of the 2011 Tech Fellow Award, and serves on the Board of Advisors for the Center for Information Technology and Privacy Law. ----------------------------------------------- Timestamps: (0:00) Intro (00:43)Personal Origins and Experiences (02:31) Professional Insights and Company Milestones (23:35) Entrepreneurial Challenges and Lessons (46:00) Reflections on Startups and Investment (01:02:49) Quick-fire Round ----------------------------------------------- In Today’s Episode with Matthew Prince We Discuss: 1. From Selling Fireworks to Public Company CEO: How did Matthew first make money selling fireworks as a kid? Does Mathew believe in the trope “you have to love what you do”? What does Matthew know now that he wishes he had known when he started Cloudflare? 2. Money, Identity and Happiness: Why does Matthew feel many of the most successful founders lose their way when they leave their companies? How does he assess Gates, Bezos and others? Does Matthew tie his own identity to Cloudflare and the success of the company? How does Matthew evaluate his own relationship to money today? How has it changed over time? How does Matthew keep score today on how he is doing? What is success to Matthew? 3. The Three Outcomes for Companies Today: What are the three outcomes available to companies today? What is the worst and why? What are the two biggest mistakes Matthew sees founders make today? Why does Matthew know that diverse teams are more successful? What is the proof? What is Matthew’s single biggest advice to founders when it comes to selecting a co-founder? 4. Focus is BS: You Have to Have Mega Ambition: Why does Matthew believe it is BS to have a very specific target customer from the offset? What does Matthew believe are the benefits of not having an ICP in the early days? What are the biggest pieces of VC advice to founders that Matthew knows to be wrong? ----------------------------------------------- Subscribe on Spotify: https://open.spotify.com/show/3j2KMcZTtgTNBKwtZBMHvl?si=85bc9196860e4466 Subscribe on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-twenty-minute-vc-20vc-venture-capital-startup/id958230465 Follow Harry Stebbings on Twitter: https://twitter.com/HarryStebbings Follow Matthew Prince on Twitter: https://twitter.com/eastdakota Follow 20VC on Instagram: https://www.instagram.com/20vc_reels Follow 20VC on TikTok: https://www.tiktok.com/@20vc_tok Visit our Website: https://www.20vc.com Subscribe to our Newsletter: https://www.thetwentyminutevc.com/contact ------------------------------------------- #MatthewPrince #Cloudflare #20vc #HarryStebbings

Matthew PrinceguestHarry Stebbingshost
Oct 16, 20231h 7mWatch on YouTube ↗

CHAPTERS

  1. 0:00 – 0:42

    “Our vision is to run the internet”: setting the tone and stakes

    Matthew Prince opens with Cloudflare’s most audacious soundbite, framing the conversation around ambition and scale. Harry welcomes him and they establish a playful, contrarian dynamic that sets up later debate.

    • Cloudflare’s bold founding vision: “run the internet”
    • Immediate framing around scale and impact
    • Friendly tension/banter establishes the episode’s style
  2. 0:42 – 2:26

    Early life, entrepreneurial upbringing, and first hustle

    Prince traces his early identity formation to bootstrapping parents and a childhood assumption that “starting businesses” is the default career. He shares an early (ill-advised) money-making scheme that reveals risk tolerance and entrepreneurial instincts.

    • Raised by bootstrapped entrepreneurs with successes and failures
    • Entrepreneurship as a learned default rather than a chosen path
    • First money: selling illegal fireworks at school
    • Mindset shaped by exposure to failure and self-reliance
  3. 2:26 – 5:03

    From anti-spam side projects to Project Honeypot: the real Cloudflare spark

    Cloudflare emerges indirectly from Prince’s prior anti-spam company and a series of experimental side projects. Project Honeypot’s traction and user demand to “stop the bad guys” becomes the seed that later turns into Cloudflare.

    • Unspam as the precursor company with strong engineering but unclear direction
    • Side projects as a way to keep a talented team engaged
    • Project Honeypot: tracking spam harvesters and timing patterns
    • User pull: repeated requests to move from tracking to prevention
  4. 5:03 – 6:27

    Why the idea felt ‘too hard’—and how Michelle Zatlyn called it

    Prince explains why he initially dismissed the prevention product as daunting and operationally complex. Business school becomes the hinge point where he meets Michelle, who identifies the winning idea and becomes the catalytic co-founder.

    • Rejection driven by perceived implementation difficulty and unclear path
    • Sabbatical/business school as a reset amid legal/company stress
    • Michelle as the decisive filter for ideas—and the real ‘aha’
    • Co-founder fit as an accelerant to clarity
  5. 6:27 – 17:05

    Loving the mission, founder identity, and the ‘when do you step away?’ problem

    The conversation shifts from origin story to longevity: what keeps a founder engaged after massive success. Prince and Harry discuss how founder identity fuses with the company and why many founders struggle after stepping down.

    • You either love the work or learn to fall in love with it
    • Founder identity can become inseparable from the company
    • Stepping away: risks of staying too long vs. life after leaving
    • Examples of prominent founders and the “post-founder” void
  6. 17:05 – 23:15

    Co-founder selection: complementary lanes, not locker-buddies

    Prince gives a detailed blueprint for choosing co-founders, grounded in a painful prior experience with overly similar partners. He explains why clarity of roles, complementary strengths, and low-ego lane ownership prevented destructive power struggles at Cloudflare.

    • Most common failure mode: co-founders too similar, fighting over control
    • Unspam lesson: friendship-based co-founding can implode
    • Cloudflare model: explicit lanes (product vs. go-to-market/ops)
    • Venn diagram heuristic: minimal overlap, maximal coverage of problem space
  7. 23:15 – 26:30

    Hard conversations, ‘disagree and commit,’ and why diversity is performance-critical

    Prince explains how Cloudflare’s leadership team handles conflict: clear decision rights, respectful debate, and commitment without revisiting settled calls. He extends the idea to team-building: diversity isn’t optics—it’s how teams see around corners and win.

    • Decision rights reduce recurring conflict and re-litigation
    • One memorable fight illustrates norms of respect in meetings
    • Co-founders should start as colleagues; friendship can emerge later
    • Diversity as competitive advantage, not PR or compliance
  8. 26:30 – 29:00

    Marriage vs. company: stability, sacrifice, and the broke-founder reality

    Prince contrasts co-founder dynamics with romantic partnerships and admits Cloudflare came first for years. He describes the psychological shift that came with financial stability and recounts the near-broke period of raising the first round just to make rent.

    • Founder trade-offs: relationships often lose to company urgency
    • Transition to marriage tied to stability and reduced existential stress
    • 2008–2009 fundraising pressure: rent, borrowing from mom, scrambling
    • Operational reality: payroll and survival can dictate everything
  9. 29:00 – 38:20

    The Twitter disagreement: niche focus vs. big vision (and avoiding ‘the slog’)

    Prince challenges Harry’s advice about ultra-narrow ICP focus pre–product-market fit, arguing venture outcomes demand big targets and talent magnetism. He introduces a framework: best is breakout success, second-best is fast failure, and worst is the decade-long ‘slog.’

    • Venture path differs from bootstrapping; advice changes by model
    • Three outcomes framework: success, quick failure, and the slog (worst)
    • Recruiting as the most important early founder job
    • Big vision as a recruiting and endurance tool
  10. 38:20 – 50:54

    Cloudflare’s go-to-market lesson: casting a wide net to find the unexpected user

    Using Cloudflare’s launch, Prince argues that overly constrained targeting can prevent discovering the real early adopters. He explains the chicken-and-egg of data, security models, and enterprise trust—and how opening access revealed civil society as a high-need segment.

    • Early enterprise ambition required proof, data, and trust loops
    • Free tier strategy to break the customer/data chicken-and-egg
    • Unexpected early adopters: civil society and human rights orgs
    • Risk of ‘local minima’ when optimizing too early for a guessed niche
  11. 50:54 – 55:41

    Startup/VC ecosystem signals, bootstrapped success, and what money actually does

    Prince criticizes ‘court intrigue’ dynamics in tech/VC scenes and credits outsider focus as part of Cloudflare’s edge. He explores alternative definitions of success through bootstrapped “cash machines,” Tough Mudder’s business model, and diminishing returns of wealth beyond security.

    • Ignoring status games can improve execution focus
    • Bootstrapped model: repeatable $3M cashflow businesses as a great life
    • Comparing success types: iconic scale vs. lifestyle/cash efficiency
    • Money removes pain; beyond basics, marginal happiness declines
  12. 55:41 – 56:38

    Keeping score: impact, wealth creation for employees, and investor value

    Prince defines success as making the world better and enabling others to thrive financially through the company. He notes Cloudflare’s strong outcomes for early investors and frames entrepreneurship as distributed value creation, not individual enrichment.

    • Scorekeeping via societal impact and mission progress
    • Employee wealth creation as a core entrepreneurial payoff
    • Pre-IPO investors: strong multiples as evidence of shared upside
    • Entrepreneurship as a team sport with broad beneficiaries
  13. 56:38 – 58:32

    VCs vs. public market investors: the ‘no-fault divorce’ analogy

    Prince argues public market investors can be healthier partners because they can exit easily, which encourages honesty. He contrasts this with VC relationships, where the difficulty of “firing” each other can create unhealthy dynamics—making partner selection crucial.

    • VCs add value, but relationship rigidity can distort truth-telling
    • Public markets: easy exit creates accountability and candor
    • Long-horizon publics exist (e.g., long holding periods)
    • Choosing investors is like choosing long-term partners
  14. 58:32 – 1:07:12

    Quick-fire: regret about Lee, leadership humility, and the path to $200B

    In rapid questions, Prince shares his deepest regret: misreading co-founder Lee’s behavior changes that were caused by rare dementia. He touches on ‘strong opinions, weakly held,’ his “Internet” tombstone word, admired dinner guests, and a compounding SaaS roadmap to much larger scale.

    • Biggest regret: handling Lee’s decline before understanding the diagnosis
    • Lesson: investigate health/personal causes when behavior shifts
    • Strong opinions weakly held—harder when people over-weight CEO views
    • SaaS compounding and big-problem focus as the route to massive scale

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