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Tomer Cohen: Why LinkedIn Stories Failed; How LinkedIn's Feed Was Born; AI Startups | E1019

Tomer Cohen is the CPO @ ⁠Linkedin⁠. Since joining in 2012, Tomer has served in key leadership roles, helping launch and scale new innovative member and customer experiences. He previously led the growth and development of LinkedIn’s Marketing Solutions portfolio and LinkedIn’s consumer and mobile products. Prior to LinkedIn, Tomer worked as an entrepreneur with ⁠Greylock Partners⁠ and founded a company in the personal CRM space. ----------------------------- Timestamps: (0:00) Intro (1:18) Tomer Cohen: From the IDF to LinkedIn (5:10) Is Product an Art or a Science? (15:06) Founder-led Product Teams (17:30) Is LinkedIn’s UI outdated? (26:00) “Wrong, but not confused.” (28:59) How important is it to be first to market? (33:56) How to do Product Reviews (42:52) How LinkedIn’s Feed Was Born (52:10) Will Product Marketing Die? (54:39) ChatGPT & AI (1:27:10) Quick-Fire Round ------------------------------- In Today’s Episode with Tomer Cohen We Discuss: 1.) From Israeli Military and Chip Design to CPO @ LinkedIn: How did Tomer make his way from the Israeli military to being CPO @ LinkedIn?What does Tomer know now that he wishes he had known when he became CPO?What have been some of his biggest lessons from working with Reid Hoffman? 2.) Product: Art or Science: How does Tomer determine whether product is art or science? If he were to put a number on it, what would it be?How does Tomer determine whether to go with his gut vs go with the data on product decisions?How is AI changing the role of product managers and product leaders?What do product leaders and PMs need to do to stay up to date with the latest changes in AI? 3.) Linkedin: Review of Current Products: Feed, Stories, Messenger How does Tomer analyse the success of “the feed” in Linkedin? What worked? What did not work?Why did “Stories” not work in Linkedin? What went wrong? What did they learn?What is Tomer doing to tackle the spam issue in Linkedin? What are the biggest challenges associated?Why does Linkedin still have such poor messaging service? Why is it a difficult problem to solve for? 4.) AI Changes Everything: Why does Tomer believe this wave of AI is the most significant technological shift in our lifetime?Who will win the race in AI; startups or incumbents?Which model will work most efficiently; open or closed?Will we see large enterprises prefer bundled AI options or unbundled with specialized providers? ----------------------------------------------- Subscribe on Spotify: ⁠https://open.spotify.com/show/3j2KMcZTtgTNBKwtZBMHvl?si=85bc9196860e4466⁠ Subscribe on Apple Podcasts: ⁠https://podcasts.apple.com/us/podcast/the-twenty-minute-vc-20vc-venture-capital-startup/id958230465⁠ Follow Harry Stebbings on Twitter: ⁠https://twitter.com/HarryStebbings⁠ Follow Tomer Cohen on Twitter: ⁠https://twitter.com/cohentomer⁠ Follow 20VC on Instagram: ⁠https://www.instagram.com/20vc_reels⁠ Follow 20VC on TikTok: ⁠https://www.tiktok.com/@20vc_tok⁠ Visit our Website: ⁠https://www.20vc.com⁠ Subscribe to our Newsletter: ⁠https://www.thetwentyminutevc.com/contact⁠ ------------------------------------------- #TomerCohen #LinkedIn #HarryStebbings #20VC #productmanager #artificialintelligence

Tomer CohenguestHarry Stebbingshost
May 26, 20231h 36mWatch on YouTube ↗

At a glance

WHAT IT’S REALLY ABOUT

LinkedIn’s CPO on AI’s Future, Product Craft, and Reinventing the Feed

  1. LinkedIn CPO Tomer Cohen discusses his journey into product leadership, how he thinks about the craft of product as a blend of art, science, and execution, and the importance of clarity of vision and “jobs to be done.”
  2. He explains how LinkedIn re-architected its feed from an internal promotion channel into a member-centric engine for professional conversations, and why controversial moves like killing Stories or throttling shallow growth were necessary.
  3. Cohen dives deep into AI’s impact on product building, organizational design, and competition between startups and incumbents, arguing that AI skills and prompt mastery are becoming core product competencies.
  4. He also explores where AI might go next—towards generating new scientific knowledge—and wrestles with questions of responsibility, regulation, data advantage, and how work, learning, and careers will change.

IDEAS WORTH REMEMBERING

5 ideas

Anchor product strategy in “jobs to be done,” not just user segments.

Cohen emphasizes deeply understanding functional, social, and emotional needs—like the stress and consensus-seeking in B2B buying or creators wanting opportunity, not vanity metrics—to unlock real innovation and avoid misfires like LinkedIn Stories.

Clarity of thought beats hedging; be “wrong but not confused.”

He argues that strong, explicit hypotheses and principles—set before building—enable decisive execution and clear learning, even when bets fail, whereas confusion leaves outcomes to luck.

Treat feeds and discovery surfaces as member-owned, not org-owned.

Rebuilding LinkedIn’s feed from an internal promotion channel into a space for conversations between people you care about required overruling teams’ growth dependencies and re-optimizing for trust, quality, and member jobs-to-be-done.

AI literacy is now a core product skill, not a nice-to-have.

Cohen insists product leaders must understand ranking, data quality, prompting, and limits of models, and reorganize teams so AI is embedded (not a horizontal afterthought), because AI is becoming the main lever steering products.

Startups’ AI edge lies in rethinking problems, not thin wrappers.

While incumbents have compute, customers, and proprietary data, he believes startups can win by reimagining workflows and industries end-to-end with AI, especially when they bring truly unique datasets or specialized fine-tuning—rather than shallow layers on top of GPT.

WORDS WORTH SAVING

5 quotes

We might be wrong, but we’re not confused.

Tomer Cohen

The feed belongs to the member. It’s not an org chart.

Tomer Cohen

Stories failed because we completely misunderstood the job to be done for creators on LinkedIn. They didn’t want things to disappear; they wanted them to last.

Tomer Cohen

With AI, you don’t control the experience. It’s as if you’re the chef giving ingredients and philosophy, but the AI learns how to cook.

Tomer Cohen

These models are amazing at restructuring existing knowledge. The real frontier is when they start to come up with new knowledge.

Tomer Cohen

Tomer Cohen’s journey to CPO at LinkedIn and mentorship from Reid HoffmanProduct as art and science: vision, craft, and operational rigorLinkedIn’s “jobs to be done” framework and evolution of the feedWhy LinkedIn Stories failed and how product teams assess successAI as the new “paddle” for product leaders and team design implicationsIncumbents vs startups in the AI era and the role of dataFuture of AI: from recombining knowledge to generating new scientific insights

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