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Are Autonomous Vehicles Finally Here? Buckle up!

Self-driving cars have been on the horizon for quite some time. But, they might actually be here. We got to ride around in one all over San Francisco with Waymo’s Chief Product Officer, Saswat Panigrahi. We discussed so much, including the five levels of autonomy, the infamous LIDAR vs video debate, regulation, UX, and the role of AI in fine-tuning these models. But most importantly, if autonomy is here… now what?! Topics Covered: 00:00 - A first look at Waymo 02:06 - 5 levels of autonomy 04:20 - Technology challenges 06:55 - The technology behind Waymo 11:58 - LiDAR vs video debate 16:21 - How Waymo differentiates 19:01 - Technological unlocks on the horizon 21:26 - The role of AI in autonomous vehicles 24:17 - How Waymo views safety 31:25 - Collaborating with regulators 37:12 - Learnings from the first 2m miles 39:48 - Driving user retention 44:16 - Waymo’s expansion strategy 47:55 - Changing regulation 48:42 - Societal unlocks enabled by autonomy 53:47 - Will self-driving cars replace humans? 54:26 - Closing thoughts Resources: Check out Waymo: https://waymo.com/ Check out Waymo’s Youtube channel: https://www.youtube.com/@Waymo Find Saswat on Twitter: https://twitter.com/saswat101 Check out a16z's 8-part series on the autonomous vehicle ecosystem: https://a16z.com/2018/02/03/autonomy-ecosystem-frank-chen-summit/ Find a16z on Twitter: https://twitter.com/a16z Find a16z on LinkedIn: https://www.linkedin.com/company/a16z Subscribe on your favorite podcast app: https://a16z.simplecast.com/ Follow our host: https://twitter.com/stephsmithio Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.

Saswat PanigrahiguestSteph Smithhost
Jun 26, 20231h 0mWatch on YouTube ↗

Summaries, chapters, transcripts, and FAQs on this page are made by uListen, not YouTube.

EVERY SPOKEN WORD

  1. 0:00 – 2:06

    A first look at Waymo

    1. SP

      We are in San Francisco. We're not taking you to some, you know, little test facility in a desert to show you the discounted rides-

    2. SS

      We are on the road. We are on the road, very much

    3. SP

      ... we are in one of the most vibrant cities on the planet. That's where we are in the journey. We're fully autonomous where we need to be.

    4. SS

      Self-driving is here. I think if I was a human driving there, like, I don't know what would've happened. [laughs]

    5. SP

      Uh, you were asking me, "Does it get boring for you after working here?"

    6. SS

      Oh, I love-

    7. SP

      I love it

    8. SS

      ... seeing your excitement. And we are not the only ones who have noticed.

    9. SP

      That kid's just noticing that we don't have a driver.

    10. SS

      [laughs]

    11. SP

      Look at that.

    12. SS

      I love seeing so many people when they look inside-

    13. SP

      Yeah

    14. SS

      ... look [laughs] just like, "What's going on here?" Today, I got to ride fully autonomously with Waymo's Chief Product Officer, Saswat Panigrahi, who's actually been on this journey since 2016. We discussed so much, including the 5 levels of autonomy.

    15. SP

      Fully autonomous. Uh, as you can see, nobody in the front seat.

    16. SS

      Mm-hmm.

    17. SP

      No expectation of a human to take over.

    18. SS

      The infamous LIDAR versus video debate.

    19. SP

      Saying you love LIDARs and hate cameras or vice versa is saying you love one wavelength [laughs] versus the other wavelength, right? It- it's not a fundamental thing.

    20. SS

      Regulation, user experience, the role of AI in all this, but especially the question, if autonomy is truly here, now what? As a reminder, the content here is for informational purposes only. It should not be taken as legal, business, tax, or investment advice, or be used to evaluate any investment or security, and is not directed at any investors or potential investors in any a16z fund. Please note that a16z and its affiliates may also maintain investments in the companies discussed in this podcast. For more details, including a link to our investments, please see a16z.com/disclosures. [upbeat music] All right. Before we jump in, I just wanted to say that we took a 60-minute journey around San Francisco, and

  2. 2:06 – 4:20

    5 levels of autonomy

    1. SS

      we saw just about everything. We saw a construction zone, we saw someone running a red light. We literally ran into this group of bicyclists, probably, like, 20 to 30 of them. We even saw what I think was a two-year-old kid who could just tell, they could just tell that something about the front seat seemed off because there was no driver. So I hope you enjoy this episode. This really was such a special experience for me. I'll tell you more at the end of this episode why that is. But I hope you enjoy this episode, I hope you enjoy this ride as much as I did. Wow. Very clean. So what do I do? Do I just... Oh yeah, the KB up there. Nice. Oh. I, like, don't even know how [laughs] to interact with it.

    2. SP

      [laughs] There's the KB. That's it.

    3. SS

      All right.

    4. SP

      I'll head in on that side.

    5. SS

      We just jump in?

    6. SP

      Sure.

    7. SP

      Hey there, Catherine.

    8. SS

      Thank you.

    9. SP

      Sure.

    10. SS

      [door closing] This is cool.

    11. SP

      [laughs]

    12. SS

      Do we just click Start?

    13. SP

      Yeah. Do you want to? Go ahead. [instrumental music]

    14. SS

      Oh, wow.

    15. SP

      Heading to Ashbury. Please make sure your seat belt is fastened.

    16. SS

      This is wild.

    17. SP

      Happy Friday.

    18. SS

      [laughs] This is cool. So you can play music.

    19. SP

      Yeah.

    20. SS

      You can... And you can just ask it to pull over if you want.

    21. SP

      Yeah, anytime.

    22. SS

      At any time.

    23. SP

      Uh, and you can call support. And, and there was an audio cue to remind you in case folks, uh, get in and they, you know, into a minute think like, "Hmm, this is... I want to speak to somebody." [laughs]

    24. SS

      Yeah. [laughs] Like, "Hey."

    25. SP

      But it turned out actually there wasn't, uh, you know-

    26. SS

      Really

    27. SP

      ... folks just got eased into it pretty quick. But somehow, uh, this, the smoothness which, with which it drives-

    28. SS

      Yeah

    29. SP

      ... builds an instant trust.

    30. SS

      Totally.

  3. 4:20 – 6:55

    Technology challenges

    1. SP

      a person in the front there.

    2. SS

      Mm-hmm, mm-hmm.

    3. SP

      But they didn't have actual control. So that was my first.

    4. SS

      Yeah.

    5. SP

      And 2019 was the first time I was in a car with truly nobody on a public street, uh, just driving around.

    6. SS

      Yeah.

    7. SP

      And every single time, even if, of course, you know, the year before, the month before, the day before, and the hour before I was in anticipation and preparing for it-

    8. SS

      Yeah

    9. SP

      ... still, being inside it, it's, it's truly special.

    10. SS

      I mean, it's so cool to just see it navigating.

    11. SP

      Yeah, yeah.

    12. SS

      The slight turns on the wheel. Something I have to ask about is it's felt like this is coming for a while. Like, I almost feel like, you know, the future is here.

    13. SP

      Right, right.

    14. SS

      Like, we're seeing this, we're sitting in a, a car with no driver.

    15. SP

      Right.

    16. SS

      But a lot of people would kinda say, you know, like, "This has been promised every two years," kind of thing.

    17. SP

      Right.

    18. SS

      And it's like we're finally at the two years in a way.

    19. SP

      Yeah.

    20. SS

      And so maybe you could kind of map out where we are in that kind of arc, the, the 5 levels of autonomy.

    21. SP

      Yeah.

    22. SS

      And also, you know, where we still have left to go.

    23. SP

      Yeah, certainly. We are in level 4 right now.

    24. SS

      Yeah.

    25. SP

      So fully autonomous. Uh, as you can see, nobody in the front seat.

    26. SS

      Mm-hmm.

    27. SP

      No expectation of a human to take over. And, um, you know, i- in level 2 and 3, it's really, really crucial to, uh, communicate the expectations to the driver.

    28. SS

      Yep.

    29. SP

      'Cause it's very easy that during a normal situation the driver feels, "Hmm, car is kind of driving well, so I can, you know, pick up a book and start reading." No. [laughs]

    30. SS

      Yeah.

  4. 6:55 – 11:58

    The technology behind Waymo

    1. SP

      fully autonomous car. I'm not supposed to be interfered with in this manner."

    2. SP

      Yeah.

    3. SP

      So it'll, it'll pu- uh, pull over, basically.

    4. SP

      Okay, got it.

    5. SP

      Uh-

    6. SP

      So we've talked about the kind of arc of innovation.

    7. SP

      Yeah.

    8. SP

      You've also worked in this industry for a long time.

    9. SP

      Yep.

    10. SP

      Since 2016, is that correct?

    11. SP

      Yeah, that's right. That's right.

    12. SP

      Okay. So tell me a little bit more about, you know, the barriers along the way-

    13. SP

      Yeah

    14. SP

      ... to level 4. Um, what would you say, was, is, was it the technology, the regulation, some combination? Are there major factors that have really delayed us from getting to this point where we're now at, at level 44?

    15. SP

      Yeah, yeah. And, and one thing, you know, you mentioned the innovation arc. I, I always reflect that, you know, on any journey, uh, when you're trying to do something that has never been done before, there'll always be ups and downs, new challenge.

    16. SP

      Yeah.

    17. SP

      Some challenges you foresaw, some you didn't.

    18. SP

      Yeah.

    19. SP

      Uh, the key is, are you clear on how massive the, um, you know, prize or the benefit to society is-

    20. SP

      Yeah

    21. SP

      ... on the other side of it?

    22. SP

      Mm-hmm.

    23. SP

      'Cause then that makes it all worth it. So we were super clear from the get-go that a fully autonomous car that does not get drowsy, uh, that, uh, you know, we even have physical constraints, right?

    24. SP

      Yeah.

    25. SP

      So even if, even when you are alert, uh, let's say you were looking for parking on this side of the street.

    26. SP

      Mm-hmm.

    27. SP

      Your face would be turning towards that constantly looking for-

    28. SP

      Yes

    29. SP

      ... that parking spot.

    30. SP

      Yeah.

  5. 11:58 – 16:21

    LiDAR vs video debate

    1. SP

      uh, and tremendous amount of machine learning.

    2. SP

      Yeah.

    3. SP

      The ver- each stage here, by the way, requires an insane amount of machine learning. [laughs]

    4. SP

      And it's not the type of thing that you can just, like, put on the road and see, like-

    5. SP

      No, no

    6. SP

      ... oh, let's see if it makes a mistake. [laughs]

    7. SP

      Yeah. We're not trying to tell you, is this a cat image or a dog image? Like, it's-

    8. SP

      Yeah. [laughs]

    9. SP

      ... uh, it's, it's pretty, uh... So for example, for that pedestrian, uh, in addition to seeing that they're there, acknowledging, which was this problem one, you got to look at even their gait, their hand movement, their leg movement to anticipate, are they about to take motion?

    10. SP

      Yeah.

    11. SP

      And if you are always conservative, which was, you know, say four years ago, it was not like we couldn't detect the pedestrians. We could totally detect them. It was this nuance of are we being over-conservative? Assuming they may jump in, hence let's not move-

    12. SP

      Right

    13. SP

      ... versus confidently moving forward.

    14. SP

      Ooh. So are we at-

    15. SP

      Our first, uh, stop of the multi-stop.

    16. SP

      Amazing.

    17. SP

      Yeah.

    18. SP

      Yeah

    19. SP

      So yeah, that anticipation of what a car is gonna do, what a pedestrian is gonna do, what a child is gonna do-

    20. SP

      Mm-hmm

    21. SP

      ... 'cause they can erratically jump through.

    22. SP

      Yeah.

    23. SP

      What a motorcyclist is gonna do. Are they gonna lane split and speed and get round you?

    24. SP

      Mm-hmm.

    25. SP

      So all these motion models and understanding of how people behave, how this gentleman is walking, and what their gait and motion tells you about where they're gonna go, that is the second. And third and final, what should the car do? This, this feeling that you had, that it gently accelerated but not harshly.

    26. SP

      Yes.

    27. SP

      That takes into account not just, look at this gentleman. He is almost, has his feet almost in the crosswalk but he's not intending to cross.

    28. SP

      Yeah

    29. SP

      ... because he has a stop sign. A, a very conservative system would just come to a stop.

    30. SP

      Mm.

  6. 16:21 – 19:01

    How Waymo differentiates

    1. SP

      position you better than individual?

    2. SP

      Mm-hmm.

    3. SP

      The answer is yes. We can show you that there are situations in which camera will be insufficient. Now the question is a practical economic one. Is your ability to bring this public good to a large number of individuals hindered by the fact that these things are expensive?

    4. SP

      Yes.

    5. SP

      And LiDARs, you know, 20 years ago if somebody told you that all these Toyotas are, or, or these cars are gonna have radars, you'd be like, "No, radars are expensive." Guess what? Every single c- you know, most cars have radars today. Uh, um, cameras w- on cellphones were a novelty. You know?

    6. SP

      Yes.

    7. SP

      The old Nokia phones-

    8. SP

      Yeah

    9. SP

      ... would have... You'd be like, "Oh, who needs a camera on a phone," right?

    10. SP

      [laughs] It's like four megapixels.

    11. SP

      You, you may have... I'm sure, and now cellphones have better cameras than dedicated cameras of six years ago.

    12. SP

      Yep.

    13. SP

      LiDAR is going through the same transformation.

    14. SP

      Okay.

    15. SP

      Right now the iPhones have LiDARs, right? Uh, the amount we have been able to cost down these LiDARs in the last two years is incredible, uh, uh factor.

    16. SP

      Okay, so you're not concerned about that?

    17. SP

      No, no. And we, we n- you know, we had, uh, four, five years ago we had that belief.

    18. SP

      Mm-hmm.

    19. SP

      Now we have that proof. Uh, because, you know, hardware generations, you know, there's multiple examples outside of Waymo to see something that began... Chips are a great example.

    20. SP

      Yes.

    21. SP

      Uh, cameras are a great example. So it would, it would be surprising if you had hardware that you were able to package, and then with focused effort you weren't able to. So we, we had that belief.

    22. SP

      Mm-hmm.

    23. SP

      And now we have the proof.

    24. SP

      Right. And Waymo actually manufactures LiDAR-

    25. SP

      Yes

    26. SP

      ... correct? And I feel like Waymo, in a way, has chosen to, to your point, like, manufacture the hardware-

    27. SP

      Yep

    28. SP

      ... work on its own software, simulation technology. Give me the thought process there in terms of, you know, there's always this question in business.

    29. SP

      Right.

    30. SP

      Do I build? Do I borrow? Do I buy?

  7. 19:01 – 21:26

    Technological unlocks on the horizon

    1. SP

      uh, each single time

    2. SP

      And as we look forward, um, the question becomes, you know, where do you build a moat? Because now you're not the only, uh, company that has achieved some level of autonomy, and you could imagine, like, let's just say a future where we've just achieved level 5 in many places with many companies. How do you think about what differentiates? Is it really a data moat based on the amount of training that a company has been able to do? Is it owning, like, the proprietary LiDAR that is just, you know 10X cheaper than-

    3. SP

      Yeah

    4. SP

      ... the competitor? I'm trying to think ahead in terms of, yeah, just where, where does value really accrue in that-

    5. SP

      Yeah

    6. SP

      ... future?

    7. SP

      Right, right. Uh, so first and just, uh, you know, before talking about the moat, just thinking of the space we're operating in-

    8. SP

      Yeah

    9. SP

      ... we're talking about a space with a trillion, you know, miles, right?

    10. SP

      Yes.

    11. SP

      So it's vast. It... I- imagine, um, when, let's say, the first cars were being built, folks, uh, said, "Hey, is there space for only one provider or two providers?"

    12. SP

      Mm.

    13. SP

      Right?

    14. SP

      Mm-hmm.

    15. SP

      Clear. Wh- when you're talking about a space of a trillion miles of today-

    16. SP

      Yeah

    17. SP

      ... and then you think about what is the potential value add when you have a driver that drives itself. 'Cause partly, if you think about the miles today, uh, uh, you know, we talk about a truck driver shortage, for example.

    18. SP

      Yeah.

    19. SP

      In fact, even those commercial miles are kind of stunted by the lack of availability of-

    20. SP

      Sure

    21. SP

      ... of drivers.

    22. SP

      Yeah.

    23. SP

      So, so really we're talking about a space that is all cars, trucks, and all transportation. When something is that vast, uh, and the number of autonomy players today are much smaller than, uh, three years ago, if you look at it. Because it is, you know, a pretty challenging problem still.

    24. SP

      Mm-hmm.

    25. SP

      So I think the universe is different. But still a valid question. We do, um, we do believe that there's a, um, you know, knowledge curve.

    26. SP

      Mm-hmm.

    27. SP

      So by having driven, uh, 20 million plus miles, uh, in testing, by having, uh, done billions of miles of simulation, we become aware of problem spaces that others may not have discovered yet. And that goes into hardware design and software design and simulation design. Hardware design in particular has long lead times.

    28. SP

      Mm. Mm-hmm.

    29. SP

      So that becomes a, you know, s- uh, flywheel effect. Uh, your question about how did you know you had to bui- build your own laser, because by that time we had already-

    30. SP

      [laughs]

  8. 21:26 – 24:17

    The role of AI in autonomous vehicles

    1. SP

      you and or I were driving-

    2. SP

      Well, I was gonna say-

    3. SP

      Yeah

    4. SP

      ... like, I think if I was a human driving there, like, I don't know what would've happened.

    5. SP

      And you would definitely not have been able to carry a conversation [laughs] while that was happening.

    6. SP

      No, no, no, no. [laughs]

    7. SP

      Right?

    8. SP

      No.

    9. SP

      Uh, so...

    10. SP

      I can barely, I can't even, you know, talk to someone next to me-

    11. SP

      Right

    12. SP

      ... most of the time when I'm driving. Um, but okay, so talking about the technology, um, I wanna talk about safety next, but first, are there any important technological unlocks that you still see on the horizon that not just Waymo but the, you know, the industry of autonomy is still trying to solve? Is it really that cost curve, or is there something else that is still in the way of us really rolling this out more broadly?

    13. SP

      I mean, look, we are definitely, the rate of innovation, even just within Waymo, which I can speak to most confidently, is massive. I'll, I'll give you a concrete example. Um, when we came from Phoenix to SF, we did have some work to do to, you know, adapt, uh, you know, the assertiveness in the driving here is different from the Phoenix driving. But when we went to Los Angeles, the driver worked shockingly good from the get-go.

    14. SP

      Really?

    15. SP

      Yeah, shockingly. So it was, uh, uh... And now there's a portion of, uh, Scottsdale-

    16. SP

      Okay

    17. SP

      ... which is a northeastern part of our Phoenix territory. It's a, you know, much denser area. Lots of restaurants, lots of shops. There we were able to go in, like, within two months. We just went there. We decided we're gonna open up Scottsdale within two months.

    18. SP

      Mm. Mm-hmm.

    19. SP

      And the reason for that is we're truly, the driver's generalizing very well.

    20. SP

      Okay.

    21. SP

      And the concept is pretty intuitive. Uh, and this is advancement in AI that's enabling it. But think of a driver that's capable of this kind of tight traffic navigation.

    22. SP

      Yes.

    23. SP

      Lots of pedestrians and cyclists, but low speed of travel. That's where we are right now.

    24. SP

      Yes.

    25. SP

      Now imagine in Phoenix, 45 miles per hour, three lane, four lane streets, lots of oncoming traffic and being able to navigate that. Pretty much every good weather city is like a linear combination of those two things, right?

    26. SP

      Okay.

    27. SP

      So in Los Angeles, you go to-

    28. SP

      You kind of got the-

    29. SP

      Yeah

    30. SP

      ... the best of both worlds.

  9. 24:17 – 31:25

    How Waymo views safety

    1. SP

      or, you know, let's say it is an extremely foggy day, it's a rainy day-

    2. SP

      Yeah

    3. SP

      ... you're in a new environment. Is it a different, slightly fine-tuned model based on different situations? Or is it all one aggregate that's just ingesting all of this information?

    4. SP

      It's, um, definitely many, many deep, uh, models. Some very general, extremely deep learning models, and some specialized models w- uh, to make them really good at some very hard tasks.

    5. SP

      Specific things.

    6. SP

      Like for example, understanding a pedestrian's intent is such a vast space. It's like understanding humans, right?

    7. SP

      I know, and really hard to understand. [laughs]

    8. SP

      Like, it's, it takes us a lifetime to understand ourselves. Uh, so understanding human, uh, behavior and motion, there could be specific models.

    9. SP

      Mm-hmm.

    10. SP

      Uh, there could be end-to-end models on just driving like a good ci- citizen, uh, polite to other riders. That can be a more end-to-end model. Um, being, um, you know, comfortable to rider's preferences, that can be a very, uh, you know, end-to-end model as well. So it's a mix of this. And there's AI at every layer of the stack, from perceiving the world, to predicting other people's behavior, to the driving, to the testing.

    11. SP

      Yeah.

    12. SP

      So for example, the, you asked about fog. Uh, so what we try to do is- We both observed how other people drive in fog.

    13. SP

      Okay.

    14. SP

      We also tried to reason about how well can we see in fog.

    15. SP

      Mm.

    16. SP

      So, if this fog were to get a lot denser, the appropriate thing to do is I can't see that far, so I shouldn't be driving as fast as I would normally do.

    17. SP

      Yes.

    18. SP

      So, that kind of learning, uh, is, is built in into multiple layers of the stack as well. But also, some general things that the AI surprises you. You asked about fine-tuning. One of the powerful things that deep models are telling us, as well as generative AI is telling us, is that you actually don't need to hand-tune every single thing.

    19. SP

      Okay.

    20. SP

      It learns.

    21. SP

      Yeah.

    22. SP

      Uh, so, so, so, so that kind of learning, um, we are doing. And one thing I will say, you asked about moat a little bit earlier. You know, the con- the high level concept of AI may be easy to understand, but really, the breakthrough engineering that you sometimes need in AI is just having the raw infrastructure to intake all this data. The amount of data you have to learn to handle to build a really-

    23. SP

      Mm-hmm

    24. SP

      ... you know, well-learned al- algorithm is, is pretty hard.

    25. SP

      Oh.

    26. SP

      And that's where Google's infrastructure that-

    27. SP

      Ah, that makes sense

    28. SP

      ... we have worked with-

    29. SP

      Yep

    30. SP

      ... is just, uh, in immense, uh, and, uh, you know, um, machine learning investments that Waymo and Google did 12 years ago, 13 years ago, is beginning to pay off in a manner that's, uh, pretty hard to, you know, just, uh, get there.

  10. 31:25 – 37:12

    Collaborating with regulators

    1. SP

      been operating for a while. There, one thing we did is we took every fatal crash that had occurred and re-simulated and showed that Waymo could avoid that.

    2. SP

      Okay.

    3. SP

      That was one, you know, very specific data set. What we also did is we were the first company ever- Uh, uh, to cross 1 million fully autonomous miles, miles like this one

    4. SP

      Yes. Yeah

    5. SP

      ... nobody in the front seat. So there's no debate about what the simul- you know, car could have done. It was real miles. In that, we dem- uh, published our full crash tests

    6. SP

      Okay

    7. SP

      ... and there was not a single collision with an injury-

    8. SP

      Really?

    9. SP

      ... in 1 million miles.

    10. SP

      Not a single one?

    11. SP

      Not a single one.

    12. SP

      Okay.

    13. SP

      And, um, only two of them would r- you know, meet the standards of a reportability, um, called CISS. And, yeah. All right. You're here.

    14. SP

      Oh, we're here.

    15. SP

      Yeah, and your-

    16. SP

      Yeah, it's-

    17. SP

      Look at that, how it stopped because it saw that they wanted to cross

    18. SP

      ... and like, I love seeing it, so many people when they look inside.

    19. SP

      Yeah

    20. SP

      Look at [laughs]

    21. SP

      Yeah

    22. SP

      ... just like, "What's going on there?"

    23. SP

      Cyclist approaching.

    24. SP

      All right.

    25. SP

      But did you see that?

    26. SP

      Oh, it's telling us, yeah.

    27. SP

      Yeah.

    28. SP

      Okay, so I'm gonna click resume ride.

    29. SP

      And the reason, by the way, uh, we're switching a little bit from safety to user experience design. The reason it told you cyclist approaching is what we know is even when the car is stopped, what happens is people open the door-

    30. SP

      Mm

  11. 37:12 – 39:48

    Learnings from the first 2m miles

    1. SP

      of a pedestrian if they were to jump out on this side?

    2. SP

      Mm-hmm.

    3. SP

      We may approach the problem from different angles, but our core mission of safety is so deeply drilled into every Waymonaut that we believe that every person who meets us will see that.

    4. SP

      Yeah, and I mean, one aspect I love that, you know, it's ingesting all this data-

    5. SP

      Yeah

    6. SP

      ... from so, like you said, almost 2 million miles now. And when you think about us as human drivers, like no one, like-

    7. SP

      Nobody

    8. SP

      ... I certainly have not driven 2 million miles. I'm not even, you know, really processing exactly what happens when a scooter-

    9. SP

      Right, right

    10. SP

      ... is coming up-

    11. SP

      Right

    12. SP

      ... on the right here. And if I've spent my whole life driving in, driving in SF, which is not the case for me-

    13. SP

      Yeah

    14. SP

      ... but some people that is, and then you drop them in Phoenix-

    15. SP

      Yeah

    16. SP

      ... you actually, you know-

    17. SP

      Yeah

    18. SP

      ... they, they are new to that road-

    19. SP

      Yeah

    20. SP

      ... just like you training-

    21. SP

      Right, right

    22. SP

      ... in a new city.

    23. SP

      And by the way, the 2 million thing that you mentioned, that's just the fully autonomous miles.

    24. SP

      Mm-hmm. Not the-

    25. SP

      We have billions-

    26. SP

      Billions in simulation

    27. SP

      ... in simulation.

    28. SP

      Yeah.

    29. SP

      So but yeah, here there was a lot of experimentation on how much is the appropriate amount of detail. So, uh, there are folks who bu- the vehicle and the sensors are seeing a lot more detail than what's-

    30. SP

      Yes

  12. 39:48 – 44:16

    Driving user retention

    1. SP

      know, too bright.

    2. SP

      Yeah.

    3. SP

      'Cause if you want to just take a nap, we want you to take a nap.

    4. SP

      [laughs] Well, I mean, that's, that's a great point, and I just, I'm curious if there's other learnings from ... You know, again, you've rolled this out. The number one thing is safety. But then from there it's like-

    5. SP

      Yeah

    6. SP

      ... how do you create a great product that people-

    7. SP

      Oh, yeah

    8. SP

      ... wanna engage with, that people wanna come back to?

    9. SP

      Right.

    10. SP

      So it's not just a novelty, right? Where you're like, "Oh, you know, I sat in an-

    11. SP

      Yeah

    12. SP

      ... autonomous vehicle." Where they wanna use this for their commute every day or-

    13. SP

      Yeah

    14. SP

      ... you know, for, for their, their daily lives.

    15. SP

      Yeah.

    16. SP

      So how do you think about that other than maybe the screen? Are there other things-

    17. SP

      Oh, yeah

    18. SP

      ... within the car?

    19. SP

      Thousands. Thousands. And by the way, uh, speaking of modes, that's another powerful flywheel advantage, right? If you have served the first 10,000 humans who have been in a-

    20. SP

      Mm-hmm

    21. SP

      ... fully autonomous car, the feedback they give you and the time you have to incorporate that into your learnings-

    22. SP

      Yep

    23. SP

      ... is, is a great positive flywheel approaching, you know, 100, uh, uh, thousand tr- fully autonomous rides in a month. So that feedback does help. I'll give you just a couple of examples. We could speak for hours just on that part.

    24. SP

      Mm-hmm.

    25. SP

      One example I'll tell you is imagine a residential street like this, this one that we're passing.

    26. SP

      Yes.

    27. SP

      Remember when we were getting in the car, you were asking, "Hmm, which side of the street should I be on?"

    28. SP

      Yep.

    29. SP

      Now imagine you're just getting out of home-

    30. SP

      Yep

  13. 44:16 – 47:55

    Waymo’s expansion strategy

    1. SP

      of emotions. That's okay.

    2. SP

      Yeah.

    3. SP

      What, the physical demonstration of-

    4. SP

      Mm

    5. SP

      ... you know, turning in or, like that example that we saw right now of somebody who ran a red light-

    6. SP

      Yes

    7. SP

      ... if you recall.

    8. SP

      Yeah.

    9. SP

      Those are the ones that are truly, you know, uh, could result in danger.

    10. SP

      Mm-hmm.

    11. SP

      Which is what the vehicle positions it. It, it thinks about many small details. Where is it positioning itself? How much gap is it leaving? What's its velocity? So that it has the greatest optionality if somebody were to behave re- recklessly.

    12. SP

      Okay.

    13. SP

      So when we are crossing that sign, we're not assuming that everybody's gonna obey the light. We're trying to monitor, hmm, their light is red-

    14. SP

      Okay

    15. SP

      ... which means they should be slowing down. Why aren't they slowing down? That's an anomaly. Let's prepare for this anomaly. Let's protect. Let's be defensive against that anomaly.

    16. SP

      Yes. Like, something that comes to mind is just as a rider-

    17. SP

      Yeah

    18. SP

      ... you wanting to feel confident in, in the car, and seeing it be a little more assertive-

    19. SP

      Yeah

    20. SP

      ... is actually really reassuring at points, like when it makes sense.

    21. SP

      Yeah.

    22. SP

      Because to your point, if it's constantly stopping, if it's-

    23. SP

      Yeah, yeah, yeah

    24. SP

      ... constantly pulling over, then I don't have confidence that this thing-

    25. SP

      Right, right

    26. SP

      ... is gonna know what to do in a kind of real-

    27. SP

      Yeah, and, and you have a busy life. You wanna get where you're going, right? So but by the way, iconic place coming up.

    28. SP

      Oh, yeah.

    29. SP

      Right?

    30. SP

      Are we at the Painted Ladies?

  14. 47:55 – 48:42

    Changing regulation

    1. SP

      Mm.

    2. SP

      We have tested in Death Valley for extreme temperatures. We have, uh, uh, tested in Tahoe for snow. So there was a testing phase in which we went to 20 cities just to make sure with enough of a diverse data set to be building off of. Look at that gentle, because this car was coming.

    3. SP

      Mm.

    4. SP

      That tram was coming. Um, anyhow, it's beauty to see-

    5. SP

      I know. I love seeing it

    6. SP

      ... every second ride out.

    7. SP

      It really is something that it's, it's like I'm watching every little thing that is happening.

    8. SP

      And you can see this pedestrian crossing, the car going, another one approaching, but green light, so turned right after the pedestrian went off. Anyway, sorry. I, I, um-

    9. SP

      [laughs]

    10. SP

      You were asking me, "Does it get boring for you after working?"

    11. SP

      Hopefully.

    12. SP

      No, I love it.

    13. SP

      I love seeing your excitement because, I mean, this is my first time, so I really am, like, as they say, like, taking it all in.

    14. SP

      Yeah.

    15. SP

      But it's cool. You've-

    16. SP

      Yeah.

    17. SP

      How many times do you think you've been-

    18. SP

      Oh

    19. SP

      ... in a-

    20. SP

      Can't... Yeah, like just the first year in 2019,

  15. 48:42 – 53:47

    Societal unlocks enabled by autonomy

    1. SP

      I spent a ton of hours in it. Uh-

    2. SP

      Actually, were you scared at all when you were first testing it? Because now, I mean, I guess I've seen some of the data. I've seen these on the road.

    3. SP

      Yeah.

    4. SP

      So there's a level of like, oh, I, I know these work.

    5. SP

      Yeah.

    6. SP

      Um, but when you were first getting into the vehicle, was there any, like, fear, apprehension?

    7. SP

      Um, not fear. You know, uh, the closest feeling I can describe is when you have prepared for an exam for-

    8. SP

      Mm

    9. SP

      ... six years. You know, where whatever is the biggest exam you've, uh-

    10. SP

      Yeah

    11. SP

      ... given, the f- little feeling that you got. You know that you have prepared as best as you possibly-

    12. SP

      Yeah

    13. SP

      ... could for it. You left nothing on the table, but it is exam day. [laughs]

    14. SP

      You're like, "Oh, gosh, I hope I can show up," or-

    15. SP

      Right, right, right

    16. SP

      ... "I hope this works." Well, it's funny because a lot of people, you know, they'll see the stats, and they'll be like, "That's the average human," but they think, for whatever reason, they outperform the average human on the road. But I'm the opposite.

    17. SP

      Yeah.

    18. SP

      I'm like you, where I'm like, "I want this. I wa-" [laughs]

    19. SP

      Yeah.

    20. SP

      I am not a great driver.

    21. SP

      And by the way, the, the, the, you know, the fundamental attribution error, by the way, is that-

    22. SP

      Yeah

    23. SP

      ... uh, you know- More than 50% of people think they're better than average, [laughs]

    24. SP

      Yeah.

    25. SP

      Which is not supposed to be feasible, right?

    26. SP

      Exactly.

    27. SP

      Uh, so, no, I, I... And, and, um, so maybe on the city selection, just to close that out, so yeah, LA, uh, 2 million plus town.

    28. SP

      Mm.

    29. SP

      A huge diversity of use cases. Everything from commute trips all the way to, you know, uh, sports events, to-

    30. SP

      Yep

  16. 53:47 – 54:26

    Will self-driving cars replace humans?

    1. SP

      kinds of, uh, uh, you know, for society at large. It- it's a pandemic almost, right?

    2. SP

      Mm. Mm-hmm.

    3. SP

      And, and this is a, a, you know, antidote to that. And, uh, then there are classes of individuals for whom this freedom is not available.

    4. SP

      Mm-hmm.

    5. SP

      Above 65, you know, many folks can't drive anymore or, or drive while taking risk or would have the freedom of m- mobility. There are, uh, folks with visual impairments.

    6. SP

      Yes.

    7. SP

      Then, uh, vulnerable populations being able to take jobs that they otherwise wouldn't have been.

    8. SP

      Mm-hmm.

    9. SP

      That nighttime use case that we said.

    10. SP

      Yeah.

    11. SP

      Giving economic opportunity, uh, so which they simply would not be comfortable, or, or you shouldn't ask somebody to

  17. 54:26 – 1:00:11

    Closing thoughts

    1. SP

      own a car before they can take their entry level job. Like that's a, you know-

    2. SP

      I mean-

    3. SP

      ... challenging economic, uh, catch 22, right?

    4. SP

      [laughs]

    5. SP

      Uh, so there's that. Then the third is, yes, how much, uh, you know, pollution idling cars in city centers are causing.

    6. SP

      Mm-hmm.

    7. SP

      How much, uh, city real estate is being lost to idle assets. Uh, so yeah, layers and layers upon that, and yes, that's just in passenger vehicles. Then you, uh, consider in-city delivery, then you consider, uh, long haul trucking, where already tremendous amount of economic opportunity in the United States is being lost to lack of drivers. And by the way, when we do have drivers, we have mandatory breaks because fatigue is a real thing.

    8. SP

      We recently moved.

    9. SP

      Yeah.

    10. SP

      I drove from near San Diego up to San Francisco.

    11. SP

      Right.

    12. SP

      And we happened to do it at night, and-

    13. SP

      Yeah

    14. SP

      ... just the number of truck drivers that, you know, we, we saw on the routes, I just, I knew this already-

    15. SP

      Yeah

    16. SP

      ... but seeing it, I was like, "This, something feels wrong here." And I just imagine a future where, you know, some people might not like this, but where that's automated. That sounds beautiful to me.

    17. SP

      Yeah. And, and there's a be- uh, you know, beautiful transition points as well, in the sense that truck driving could become a local job, which would be powerful in many, many different ways in the sense that-

    18. SP

      Mm-hmm. Oh.

    19. SP

      Oh, you see-

    20. SP

      I see it sensed the pylon.

    21. SP

      Yeah. And you see that?

    22. SP

      Oh my gosh, that's incred- 'cause see, I was wondering actually if it could tell-

    23. SP

      Yeah

    24. SP

      ... if that's a hu- So they can tell that those are humans.

    25. SP

      Yeah.

    26. SS

      But then these are pylons

    27. SP

      These are pylons and you-

    28. SS

      I can sense every single one

    29. SP

      And there was a ha- there was like a roughly written keep right and an assured going there.

    30. SS

      Yeah, 'cause you could imagine how it might think to go left.

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