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Building for Tomorrow with Jason Feifer

New year, new you! Right? Well, as much as we’d all like to believe that we embrace the new… the reality is that we often resist change. That’s why we’ve brought in someone who has studied how humans respond to and adapt to change – or sometimes how we fail to. That person is Jason Feifer – long-time editor in chief at Entrepreneur Magazine, host of two popular podcasts, and recent author of his book Build for Tomorrow. Today, Jason shares 6 specific frameworks around the very natural human responses to change, which he’s developed through interviewing and studying some of the most influential people in the world – past and present. We also play a fun game at the end, where Jason comments on current technologies encountering pushback, and assesses where they might fit into his framework. Topics Covered: 00:00 - Introduction 04:06 - Why adaptability matters 08:10 - Framework 1: We do not believe in our own adaptability 22:24 - Framework 2: We don’t know what new things are for 28:26 - Framework 3: Innovators don’t build a bridge 37:36 - Framework 4: We mistake a 1% problem for a 100% problem 44:38 - Framework 5: We imbue innovations with personal anxieties 51:22 - Framework 6: We oversimplify problems 1:03:45 - Framework summary 1:04:55 - Game: Jason assesses current technologies! Resources: * Jason’s website: https://www.jasonfeifer.com/ * Jason on Twitter: https://twitter.com/heyfeifer * Jason’s book Build for Tomorrow: https://www.jasonfeifer.com/book/ Stay Updated: * Find us on Twitter: https://twitter.com/a16z * Find us on LinkedIn: https://www.linkedin.com/company/a16z * Subscribe on your favorite podcast app: https://a16z.simplecast.com/ * Follow our host: https://twitter.com/stephsmithio Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. For more details please see a16z.com/disclosures.

Jason FeiferguestSteph Smithhost
Jan 12, 20231h 19mWatch on YouTube ↗

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CHAPTERS

  1. 0:00 – 4:33

    Intro and Jason Feifer's Background

    Steph Smith introduces Jason Feifer, his book Build For Tomorrow, and the six-framework format with a closing game. Jason then explains his background as editor-in-chief of Entrepreneur Magazine and the Pessimists Archive roots of his podcast.

    • •Steph previews six frameworks about how people adapt to change
    • •A closing game applies the frameworks to current technologies
    • •Jason is editor-in-chief of Entrepreneur Magazine and author of Build For Tomorrow
    • •His podcast grew out of Pessimists Archive
  2. 4:33 – 11:43

    Why Adaptability Is the Key Skill

    Jason explains that audiences kept asking him what defines successful entrepreneurs, and he concluded that people hang on through enough failures to get there. That requires personal adaptability, not just revising the product. Steph notes it applies at micro and macro scales, and asks about the six frameworks.

    • •Questions people ask reveal the value they see in you; Jason was seen as a pattern matcher
    • •Success comes from persisting through failures and iterating
    • •Founders must rethink themselves, not just their product
    • •Looking at history shows how change goes right and wrong
    • •The frameworks explain why people resist new innovations
  3. 11:43 – 17:51

    Framework 1: We Don't Believe in Our Own Adaptability

    Jason argues that people process new things as a loss and extrapolate it. He tells the story of John Philip Sousa's "Menace of Mechanical Music" against the phonograph, and how recorded music let musicians scale.

    • •New things are processed as loss, and the loss gets extrapolated
    • •Sousa predicted machine babies from recorded music
    • •Recorded music let musicians reach people they couldn't physically reach
    • •We are the products of change that earlier generations opposed
  4. 17:51 – 22:29

    Lump of Labor and Shifting Definitions of Intelligence

    Jason brings in the lump of labor fallacy: the belief in a fixed number of jobs. He acknowledges that transitions are disruptive with real losers, and Steph and Jason discuss how intelligence shifts from recall to finding and processing information.

    • •The lump of labor fallacy assumes a fixed pool of jobs
    • •Live film-score musicians did lose work, so transitions are hard
    • •Society should watch for where new opportunities emerge
    • •Intelligence shifted from retaining information to quickly finding and processing it
  5. 22:29 – 28:35

    Framework 2: We Don't Know What New Things Are For

    Jason says people either fear or dismiss new things when they don't know their purpose. He uses the print magazine and Red Bull to argue that content is for relationships. Steph and Jason cite the telegraph, the telephone and the home computer as examples of uses emerging over time.

    • •Content is now for relationships rather than direct monetization
    • •Red Bull's content builds trust that sells energy drinks
    • •Thoreau's remark on the telegraph shows uses emerge once people can communicate
    • •Early versions of a technology aren't the final form
    • •Winners keep asking what it is for and adapt to what they learn
  6. 28:35 – 37:40

    Framework 3: Innovators Don't Build a Bridge

    Jason explains that innovators know their product's value and forget others don't see it. The car was sold as a replacement for the horse, and the industry shifted to the better horse framing. Chicken chips became protein chips and elevators added a soothing voice.

    • •Innovators must build a bridge of familiarity from where people are
    • •The car became a better horse via horsepower and names like Bronco and Mustang
    • •Chicken chips renamed protein chips unlocked sales
    • •Elevators added a soothing voice to signal a human presence
    • •Steph links this to Web3, autonomous vehicles, space, AI and electric car sounds
  7. 37:40 – 44:57

    Framework 4: Mistaking a 1% Problem for a 100% Problem

    Using the waltz, Jason shows that doctors were right it was unhealthy but blamed the dance rather than the unventilated rooms, fumes, dust and tight clothing. Steph connects this to digital data and unforeseen phone concerns. Jason suggests asking whether a new problem is better than the old problem.

    • •The waltz's health risks came from its surroundings, not the dance
    • •People see a 1% flaw and condemn the whole thing, as with Lime scooters
    • •Digital products give data to isolate the real problem
    • •Nothing is perfect, so ask whether the new problem is better than the old one
  8. 44:57 – 51:28

    Framework 5: Imbuing Innovations with Our Anxieties

    Jason tells the story of the 1907 teddy bear moral panic, sparked by a Michigan reverend who feared girls would not develop maternal instinct. He says it reflected anxiety about women's education and work. He links this to alarmist traditional media coverage of technology, and Steph adds that people also protect investments.

    • •Reverend Michael G. Esper's sermon triggered a national panic over teddy bears
    • •The fear reflected anxiety about women entering education and the workforce
    • •Jason says traditional media fears upended systems and covers technology alarmistically
    • •Steph adds that people protect investments like degrees and taxi medallions
  9. 51:28 – 1:03:25

    Framework 6: We Oversimplify Problems

    Jason uses the 2016 election to show that calling Russian interference unprecedented hides its hundred-year history and misdirects solutions toward social media alone. Steph raises growing abstraction from technology. Jason says people must simplify, and innovators should find a use case and tell a compelling story, citing electricity and Kodak.

    • •Calling something unprecedented makes myths and lies easier
    • •Russia used the dominant medium of each era, so social media alone isn't the problem
    • •Electricity won acceptance through one use case: safer lighting
    • •Per Hamza Mudassir, Facebook killed Kodak by giving digital photos a use
    • •Companies should expect change to come for what they make
  10. 1:03:25 – 1:05:02

    Recap of the Six Frameworks

    Steph asks Jason to wrap up, and he lists the six frameworks. He reframes them as major problems, and says identifying what drives each problem points toward solutions.

    • •Six frameworks restated in sequence
    • •They are really six problems that block adoption
    • •Diagnosing the problem points to a solution
  11. 1:05:02 – 1:14:59

    Game Part One: Mirror, Camera and Airplane

    Steph reads historical headlines and Jason slots each into a framework. The mirror fits framework two, the camera fits framework five through vanity anxieties, and the airplane fits framework two.

    • •Mirror: "Little Aids for Vain Women" parallels today's selfie worries
    • •Camera: etiquette guides reframed a photo of yourself as a gift, not vanity
    • •Airplane: "No Chance for the Airplane" reflects not knowing what it was for
    • •Early cars were mostly joyrides before commuting existed
  12. 1:14:59 – 1:17:27

    Game Part Two: Remote Work, AR/VR and Biohacking

    Steph raises current technologies facing pushback. Jason places remote work under the 1% problem, AR/VR under not knowing what things are for, and biohacking under cultural anxieties. He keeps his answers short.

    • •Remote work: four-day-week companies report disconnection, a solvable 1% problem
    • •AR/VR lacks a killer use case; Jason's Oculus sits in his closet
    • •Biohacking raises large moral questions tied to cultural anxieties
    • •Jason says new problems are better than the old ones
  13. 1:17:27 – 1:19:29

    Closing Exercise and Where to Find Jason

    Steph suggests listeners apply the frameworks to NFTs, autonomous vehicles, ride sharing and trains. Jason shares where to find Build for Tomorrow and his website, and the episode wraps up.

    • •Steph suggests NFTs, autonomous vehicles, ride sharing and trains as exercises
    • •Build for Tomorrow is a guide to adaptability
    • •Jason's website is jasonfeifer.com with links to his newsletter and social media

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