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Aakash GuptaAakash Gupta

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AI made shipping features cheap, which makes choosing the wrong ones more expensive than ever. Tim Herbig, product strategy coach and author of Real Progress, walks through how to build a product strategy that actually helps you say no. Full Writeup: https://www.news.aakashg.com/p/how-the-best-pms-think-about-product-strategy Transcript: https://www.aakashg.com/product-strategy-in-the-age-of-ai-with-tim-herbig/ Timestamps 03:06 - Cheap features make wrong choices expensive 05:33 - The one test every strategy has to pass 07:19 - Ads 09:02 - The core questions every strategy answers 12:39 - Why AI is not a value proposition 18:41 - The Roger Martin test and the stupidity flip 25:11 - Ads 30:59 - Case study - Fair Mile, a used car marketplace 35:43 - Audience trees 42:16 - Differentiation with the 7 Powers 52:48 - How to know if your strategy worked 58:30 - Building the strategy and metrics loop 1:04:33 - What you inherit vs. what you create 🏆 Thanks to our sponsors 1. Fingerprint: Identify good and bad visitors with industry-leading accuracy - https://tinyurl.com/2s3p65p7 2. Ariso: Ship AI agents and features faster, with fewer regressions - https://ariso.ai/aakash 3. Customer.io: Send smarter messages using your product data - http://customer.io/productgrowth 4. Amplitude: The market leader in product analytics - https://tinyurl.com/b7nret7v 5. Product Faculty: Get $150 off their #1 AI PM Certification via code AAKASH150 - https://www.productfaculty.com/?code=AAKASH150 🎁 Win a copy of Real Progress (https://herbig.co/real-progress-book/) in 3 steps 1. Subscribe to the channel and comment on this video 2. Follow the show on Apple (https://podcasts.apple.com/in/podcast/the-growth-podcast/id1763555775) or Spotify (https://open.spotify.com/show/7vVEMqCSKb7I7xPk8xZtg5) 3. DM me a screenshot of both on LinkedIn (https://www.linkedin.com/in/aagupta/) Key Takeaways 1. Cheap features make wrong bets expensive - AI made shipping fast, so picking the wrong feature now costs more, not less. You still have to get people to use everything you ship. The real question is whether any of that output moved customers and the business. 2. A strategy is only real if it helps you say no - Deck, one-pager or framework, the test is the same. If it doesn't help teams say no to opportunities, it isn't a strategy. A healthy one has most of your team's energy going to work connected to it. 3. Every strategy answers the same core questions - A narrative for why act now, a playing field for who you serve and who else competes, and winning moves for how you deliver value and differentiate. Canvases and templates are just windows into that messy work. Start with the questions, not the template. 4. AI is a resource, not a value proposition - Everyone has access to the same frontier models, so you can't compete on the technology alone. Use AI to amplify the reason customers already choose you. Brand and data are the moats that remain. 5. Run the stupidity flip - Borrowed from Roger Martin. Flip a strategic choice and check whether the opposite is obviously stupid. If it is, you haven't made a real choice. Flip individual components like audience or value prop, not the whole statement. 6. Strategy doesn't have to cover everything - Focusing on paid users doesn't mean turning off the product for free users. The segment choice just has to fit the narrative behind it. Every component has to reinforce the others. 7. Build an audience tree - Land somewhere between too broad and comically narrow. Slice by region, buyer type and car value until you can say no. Fair Mile lands on repeat buyers of cars worth more than 100K in Germany, and AI speeds up sizing whether that market is big enough. 8. Differentiate on what takes longest to build - Run your winning moves through Hamilton Helmer's 7 Powers. Brand and network effects hold up, while process power and AI features get copied. No one buys a car from you because your marketplace has AI search. 9. Measure behavior change, not tokens - First say in plain English what you will do differently next quarter, then how you'll know it worked. Tokens used is a value exchange for the model provider, not your customers. Ask whose behavior has to change, and by how much. 10. Tie metrics to your specific choices - Generic KPIs like revenue are too noisy and too slow to tell you if a strategy worked. Fair Mile tracks share of cars sold above 100K, margin per transaction and recommendation score among those buyers. Then map every roadmap item back to those metrics. 👨‍💻 Where to find Tim Herbig LinkedIn: https://www.linkedin.com/in/herbigt/ Website: https://herbig.co/ 👨‍💻 Where to find Aakash Twitter: https://www.x.com/aakashg0 LinkedIn: https://www.linkedin.com/in/aagupta/ Newsletter: https://www.news.aakashg.com 🧠 About Product Growth The world's largest podcast focused solely on product + growth, with over 200K+ listeners. 🔔 Subscribe and turn on notifications.

TimguestAakash Guptahost
Oct 13, 20261h 12mWatch on YouTube ↗

CHAPTERS

  1. 0:00 – 5:17

    Why AI makes output cheap—and strategy more expensive

    Tim frames the AI era as one where shipping features is dramatically faster, but the cost of building the wrong things rises. The core question shifts from “can we build it?” to “did it change customer behavior and business results?”

    • •AI accelerates feature output, especially for greenfield products
    • •Flooding the product with features can worsen adoption and focus
    • •Strategy becomes the mechanism for choosing what matters
    • •Success must be measured in customer impact and business impact
  2. 5:17 – 9:06

    A practical definition of product strategy: it must help teams say ‘no’

    Tim defines strategy as a set of opinionated choices that enable teams to reject opportunities over a time horizon. If a strategy doesn’t constrain decisions, it’s not strategy.

    • •Strategy exists to enable intentional yes/no decisions
    • •A long list of priorities isn’t a strategy if it can’t force trade-offs
    • •Test any ‘strategy’ by asking whether it prevents work
    • •Execution pain (like prioritization) often signals weak strategy
  3. 9:06 – 12:43

    Three core questions every strategy must answer (narrative, playing field, winning moves)

    Tim decomposes strategy into consistent building blocks rather than templates. The output format (deck, canvas, one-pager) matters less than answering these questions in a way that creates real constraints.

    • •Strategic narrative: why act, why now
    • •Playing field: who you serve, what problem, what alternatives/competitors
    • •Winning moves: how you win and differentiate
    • •Frameworks are ‘windows’ into strategy work, not strategy itself
  4. 12:43 – 13:45

    AI is not a value proposition: where differentiation actually comes from

    Tim argues that “AI in the strategy” is rarely defensible because the underlying models are broadly accessible. Sustainable differentiation tends to come from factors that take time to build—especially brand and data.

    • •Frontier/open-source models are widely available; tech alone isn’t a moat
    • •AI should amplify an existing value proposition, not replace it
    • •Remaining differentiators are largely brand and proprietary data/context
    • •Notion-style brands and accumulated user history make AI experiences stickier
  5. 13:45 – 16:20

    Can AI ever be ‘the product’? Case discussion: Photo AI & ChatPRD

    Aakash challenges the “AI isn’t the value prop” idea with examples of AI-first businesses. Tim reframes their advantage as layering: brand, distribution, and domain expertise embedded into workflows on top of AI.

    • •Solopreneur brand and audience can be a ‘blue ocean’ advantage
    • •Domain expertise (e.g., ex-CPO knowledge) can be encoded into AI workflows
    • •Distribution/credibility often explain adoption more than model choice
    • •AI is a resource; the defensible layer is what’s built around it
  6. 16:20 – 18:32

    Using AI to build strategy vs. putting AI inside strategy

    Tim separates two uses of AI: accelerating the strategy process, and deciding where AI belongs in the product’s strategic choices. He emphasizes accountability remains human, and moats still require long-term assets.

    • •AI can help with research, synthesis, scenario generation, pressure-testing
    • •Teams remain accountable for strategic outcomes (AI can’t be the scapegoat)
    • •AI capability is easy to copy; sustainable advantages take longer to build
    • •Brand can be destroyed quickly but not built overnight
  7. 18:32 – 23:28

    The ‘stupidity flip’: pressure-testing whether you made a real strategic choice

    Tim introduces Roger Martin’s test: if the opposite of your strategy is obviously stupid, you haven’t made a real choice. The exercise becomes a practical way to sharpen vague strategic statements into meaningful trade-offs.

    • •If the opposite is ‘stupid on its face,’ the strategy is too generic
    • •Real strategy includes the ‘how,’ not just the ‘what’
    • •Decompose strategy into components and flip each component
    • •Example alternatives make trade-offs explicit and discussable
  8. 23:28 – 30:59

    Focus vs. neglect: segment choices must fit the strategic narrative

    Aakash raises a concern: focusing (e.g., paid users) can lead to harmful neglect (e.g., free users). Tim explains strategy doesn’t need to cover everything, but choices must cohere with the narrative and logic of impact.

    • •Strategy can prioritize without ‘turning off’ everything else
    • •Segment focus must connect to a clear narrative (e.g., retention as revenue lever)
    • •Coherence matters more than certainty—choices must reinforce each other
    • •You can start anywhere in the web of strategy, but must connect the dots
  9. 30:59 – 35:43

    Fictional case study setup: ‘Fairmile’ used-car marketplace and the ‘all-yes’ trap

    Tim introduces a fictional marketplace to make strategy concrete. He contrasts an ‘all-yes’ approach (AI everywhere, expand everywhere) with strategy that chooses a segment and a trust-based path to win.

    • •Marketplace has two-sided needs: sellers/dealers vs. buyers
    • •Trust, inspection, and remote purchase hesitation are key constraints
    • •“Do everything” is not a strategy; it prevents saying no
    • •Stupidity-flip reveals why generic statements (trusted, seamless, delightful) aren’t choices
  10. 35:43 – 42:25

    Audience Trees: narrowing from broad to actionable segments (and where AI helps)

    Tim teaches the audience tree exercise: define broad vs. comically narrow, then pick segmentation dimensions (region, buyer type, car value) to land on a focused target. AI can accelerate the sizing and validation work, but the choice still must be made.

    • •Start with ‘too broad’ and ‘comically narrow’ to calibrate focus
    • •Slice audiences by dimensions like region, income/value, experience level
    • •Example target: repeat buyers of >100K cars in Germany
    • •Use AI for fast market sizing and assumption checks, then adjust scope
  11. 42:25 – 46:31

    Differentiation in the AI era: Hamilton Helmer’s ‘7 Powers’ and what still works

    Tim uses the Seven Powers framework to evaluate durable competitive advantages. He maps which moats are plausible for a marketplace (brand, network effects, potentially scale via dealerships) and which aren’t (captured AI resource, superficial AI search).

    • •Seven Powers: switching costs, network effects, brand, scale, process power, counter-positioning, captured resource
    • •In AI, ‘captured resource’ via models is weak because access is commoditized
    • •Marketplace moats more likely: brand trust + two-sided network effects
    • •AI search features may be table stakes but rarely decisive differentiation
  12. 46:31 – 52:48

    No required sequence: strategy is messy, interlinked, and can start anywhere

    Aakash asks whether teams should do audience first, then differentiation. Tim explains strategy is non-linear; you may start with a claimed differentiator or channel, then work backward to audience, alternatives, and coherence.

    • •Strategy components depend on each other; sequencing is optional
    • •Claims like ‘we compete on price’ should trigger audience/market questions
    • •Understand why customers choose competitors to validate differentiation
    • •AI impacts both: faster research (audience) and harder moats (differentiation)
  13. 52:48 – 58:33

    Metrics that match strategy: plain-English outcomes, avoid machine-centric vanity metrics

    Tim argues teams should start by stating what will be done differently and how success will be measured—before choosing OKRs or dashboards. He critiques AI-era ‘machine metrics’ like tokens used as customer-irrelevant and pushes toward behavior change and leading/lagging balance.

    • •Start with: what will we do differently, then: how will we know it worked
    • •Frameworks (OKRs, dashboards) come after clarity, not before
    • •Avoid ‘tokens used’ or model efficiency as success metrics—they’re not customer value
    • •Balance leading indicators with meaningful customer behavior change signals
  14. 58:33 – 1:12:12

    Closing the loop: tying strategy choices to specific metrics, roadmap decisions, and org layers

    Tim demonstrates how a coherent strategy (narrative + segment + winning move) yields specific metrics, which then map to roadmap items. He closes with actionable advice for Monday, plus how PMs inherit strategy and narrow it using the strategy stack and ‘evergreen benefits.’

    • •Metrics should be specific to strategic choices (not generic KPIs like ‘revenue up’)
    • •Example Fairmile metrics: share of >100K cars sold, margin per transaction, NPS in target segment
    • •Use metrics as the traceability link from roadmap items back to strategy
    • •PMs inherit decisions from above, then narrow further until they can say no

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