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Holiday Special 2023 (Audio)

Ben has some big news. Actually, double big news! On what has become a holiday tradition here at Acquired, we cozy up to the fire to do our annual review of the show “in public”. We reflect on what can only be described as an absolutely mind-blowing 2023 (LVMH! Jensen! Costco! Charlie! Half a million plus listeners!) and look ahead to some big things cooking for 2024. Plus as always, we wrap with extended carve outs (joined this year by some surprise guests) for anyone still shopping for those holiday perfect gifts. Huge thank you to everyone for making 2023 an amazing year again here in Acquired-land, and cheers to even greater things to come in 2023! Sponsors: Thanks to our fantastic partners, any member of the Acquired community can now get: Your product growth powered by Statsig (and listen to our ACQ2 interview with CEO Chase Lochmiller) https://bit.ly/statsigacquired https://bit.ly/StatsigACQ2 Scalable, clean and low-cost cloud AI compute from Crusoe (and listen to our ACQ2 interview with CEO Vijaye Raji) https://bit.ly/acquiredcrusoe https://bit.ly/CrusoeACQ2 Mark Leonard and David Senra’s holiday book recommendations on Blinkist, plus our favorite books on Ben & David’s Bookshelf https://bit.ly/BlinkistMark https://bit.ly/BlinkistSenra https://bit.ly/BlinkistBookshelf More Acquired!: Get email updates with hints on next episode and follow-ups from recent episodes https://www.acquired.fm/email Join the Slack http://acquired.fm/slack Subscribe to ACQ2 https://pod.link/acquiredlp Check out the latest swag in the ACQ Merch Store! https://www.acquired.fm/store Links / Extended Carve Outs! The Psychology of Money https://www.amazon.com/Psychology-Money-hardback-Timeless-happiness/dp/0857199099/ The Artist’s Way https://www.amazon.com/Artists-Way-25th- Anniversary/dp/0143129252/ Transitions https://www.amazon.com/Transitions-Making-Sense-Lifes-Changes-ebook/dp/B07QGRGDKJ Thinking, Fast and Slow https://www.amazon.com/Thinking-Fast-Slow-Daniel-Kahneman/dp/0374533555 Zojirushi hot water heater https://www.amazon.com/gp/product/B00R4HKIV8/ Nike Pegasus Trail 4 GORE-TEX https://www.nike.com/t/pegasus-trail-4-gore-tex-mens-waterproof-trail-running-shoes-qdcSR6 Mill https://www.mill.com June Oven https://juneoven.com Silo https://www.imdb.com/title/tt14688458/ Alias https://www.imdb.com/title/tt0285333/ Warby Parker Amari glasses https://www.warbyparker.com/eyeglasses/amari/arabica-matte?w=medium Hoka Ora recovery shoes https://www.hoka.com/en/us/recovery-comfort-shoes/ora-recovery-shoe-2/1119397.html?dwvar_1119397_color=BBLC Adobe Light Room https://www.adobe.com/products/photoshop-lightroom/ The Eureka Theory of Everything is Wrong by Derek Thompson https://www.theatlantic.com/magazine/archive/2023/01/science-technology-vaccine-invention-history/672227/ The Luxury Strategy https://www.amazon.com/Luxury-Strategy-Break-Marketing-Brands/dp/0749464917 Candide https://en.wikipedia.org/wiki/Candide The QB School https://www.youtube.com/@TheQBSchool MNF ManningCast https://en.wikipedia.org/wiki/Manningcast The Eras Tour https://www.imdb.com/title/tt28814949/ Uppababy Vista https://uppababy.com/strollers/full-size/vista-v2/jake/ The Joolz Aer Plus https://www.joolz.com/us/en/strollers/310110-M.html Coco https://www.imdb.com/title/tt2380307/ At Present https://atpresent.com Note: Acquired hosts and guests may hold assets discussed in this episode. This podcast is not investment advice, and is intended for informational and entertainment purposes only. You should do your own research and make your own independent decisions when considering any financial transactions. © Copyright ACQ, LLC

Ben GilberthostDavid Rosenthalhost
Dec 18, 20232h 26mWatch on YouTube ↗

CHAPTERS

  1. 0:00 – 3:49

    Holiday banter, show intro tweak, and what’s on today’s agenda

    Ben and David kick off the holiday special with sweaters, travel/health precautions, and a notable change to the show’s tagline: dropping “technology.” They preview the episode plan—recapping 2023, behind-the-scenes on episodes, media landscape thoughts, 2024 plans, listener questions, and investing updates.

    • Holiday sweater + avoiding travel germs
    • Season finale + holiday special framing
    • Dropping “technology” from the show intro (more than just tech now)
    • Episode roadmap: recap, BTS, 2024 plans, Q&A, investing
  2. 3:49 – 7:44

    Two major life updates: Ben becomes a parent and goes full-time on Acquired

    Ben announces he’s a new parent and reflects on the lived reality of early parenting. Then they share a big business shift: Ben will join David full-time on Acquired, transitioning his role at PSL while keeping board involvement.

    • Ben’s one-month-old and early parenting perspective
    • How parenting feels different than any description beforehand
    • Ben joining Acquired full-time in 2024
    • Ben’s transition to Venture Partner at Pioneer Square Labs while focusing on Acquired
  3. 7:44 – 14:24

    2023 year-end recap: half a million listeners, analytics obsession, and what growth means

    They review Acquired’s growth trajectory, hitting ~500K listeners, and debate how (and whether) growth should be a goal. Ben explains his analytics focus (completion rates, forecasting), while David clarifies that expanding beyond tech broadened the audience without compromising their interests.

    • Milestone: ~500K listeners (and the “Ben Gilbert chart”)
    • Ben’s philosophy: analytics help build a better product
    • Growth isn’t inherently virtuous; optimizing for it can harm quality
    • Broadening from tech to “great companies” expanded the addressable market
  4. 14:24 – 16:33

    When Acquired “gets in the water”: cultural impact of episodes (LVMH, Costco, Nike, Porsche)

    They describe a new phenomenon: themes from Acquired episodes showing up in broader business discourse. Examples include LVMH and Costco ideas surfacing in media and startup pitch decks, signaling the show’s increasing influence.

    • Episodes influencing conversation in tech and media
    • LVMH as a major inflection point in audience response
    • Costco episode driving “Costco-like” startup model references
    • Acquired becoming part of business canon via word-of-mouth diffusion
  5. 16:33 – 27:19

    Favorite vs best episodes: Costco/Visa purity, LVMH worldview shift, and Nike pressure lessons

    Ben and David compare personal favorites and what they consider their strongest work. Ben loves LVMH for changing his view on brand/luxury, while also admiring the “physics-like” elegance of Costco and Visa’s operating leverage. David’s favorite is Nike for what it taught them about performance under pressure, but he crowns Visa as their best blend of prep and looseness.

    • Ben: Costco & Visa as ‘pure’ business models; LVMH as perspective-changing
    • David: Nike as personal favorite; Visa as best-executed episode
    • Over-preparation can hurt performance; ‘play loose’ matters
    • Episode quality depends heavily on recording-day headspace
  6. 27:19 – 31:17

    Luxury lessons applied to Acquired: scarcity, boutique “factory,” and not scaling output

    They connect LVMH prep to how they run Acquired—embracing scarcity, resisting forced scaling, and protecting quality. The ‘anti-laws of marketing’ become a lens for staying boutique: one episode per month, no unnecessary expansion, and an intentional “factory” they won’t relocate.

    • Acquired shares traits with luxury/prestige brands (especially scarcity)
    • Embracing one-episode-per-month throughput
    • “Do not relocate your factories” as a metaphor for staying boutique
    • Full-time shift won’t mean more episodes—means better episodes
  7. 31:17 – 34:56

    Sponsor break: Statsig growth stats and why they remain a selective sponsor

    They spotlight Statsig’s scaling in experimentation and product analytics, including huge event volumes and major AI customers. The segment reinforces Acquired’s approach to sponsorship: fewer partners, deeper alignment, and highlighting real-world scale.

    • Statsig runs experiments for 1.2B+ end users (not deduped)
    • ~130B events/day processed; heavy infra + stats workloads
    • Customer roster includes OpenAI/ChatGPT, Microsoft, Anthropic, Atlassian
    • Expansion from experimentation into feature flags and product analytics
  8. 34:56 – 39:17

    From “specials” to rare, high-signal interviews: why they changed strategy

    They explain why they initially wanted to stop interviews (“specials”)—interviews are more commoditized than their N-of-1 deep dives and underperformed in downloads. But serendipity and fit changed their mind: interviews can be evergreen when they’re with protagonists of companies they’ve deeply studied.

    • Interviews are inherently less unique than authored deep dives
    • Specials historically underperformed season episodes in downloads
    • Pivot: only do interviews when they can be uniquely ‘Acquired’
    • ACQ2 as an experimentation outlet with lower stakes and smaller distribution
  9. 39:17 – 45:01

    Interview playbook: protagonists, long lead times, and making interviews evergreen

    They detail the behind-the-scenes mechanics of landing and executing interviews with Daniel Ek, Dara Khosrowshahi, Jensen Huang, and Charlie Munger. The key is depth: having already done hundreds of hours of research enables distinctive questions (e.g., starting Jensen on the Riva 128), and the resulting episodes behave like evergreen season episodes.

    • Four interviews: Ek, Dara, Jensen, Charlie—each with deep prior coverage
    • Evergreen ‘decay curves’ similar to season episodes if done right
    • Interviews require long coordination lead times (months/years)
    • Sponsorship packaging changes: avoid ‘slot filling’ by selling interview inventory differently
  10. 45:01 – 52:16

    “Shoot your shot” dream guest list (and Taylor Swift) + Charlie Munger reflections

    They list ideal future interviews (Arnault, Morris Chang, Phil Knight, Bob Iger) and make a playful on-air appeal for Taylor Swift. Then they reflect on meeting Charlie Munger—surreal to meet a ‘symbol’ who’s also a person—and discuss the weight of guru-hood and public mythmaking.

    • Dream interviews tied to prior Acquired deep coverage
    • On-air Taylor Swift ask + logistics jokes
    • Charlie as both person and symbol; ‘guru’ burden
    • How public icons (Jobs, Jensen, Naval, Taylor) become elemental symbols
  11. 52:16 – 57:48

    Spotify, podcasting economics, and platform-driven growth observations

    After discussing the Stockholm trip and Spotify hospitality, Ben argues critics misunderstand Spotify’s podcast strategy: it’s an operating leverage bet beyond low-margin music. They share Spotify Wrapped insights showing significant platform discovery and growth for Acquired.

    • Spotify’s podcasting spend as ‘price of entry’ to scale
    • Music margins constrain leverage; podcasts/audiobooks offer upside
    • Spotify is Acquired’s largest single platform; big year of discovery
    • Spotify Wrapped stat: 76% of Spotify listeners found Acquired in 2023
  12. 57:48 – 1:08:16

    State of the franchise: audience fit, YouTube algorithm trade-offs, and sponsor evolution

    They refine what ‘growth’ should mean: saturate the niche of thoughtful learners without chasing mass-market attention. YouTube virality revealed a mismatch in community tone (comments vs Slack). Business-wise, Acquired is now large enough for Fortune 500 partnerships, leading to new sponsors like JPMorgan Payments and ServiceNow while still supporting growth-stage partners.

    • Goal: grow within the ‘curious, thoughtful’ niche—no mass-market pivot
    • YouTube blowups introduced low-signal engagement (comment culture)
    • Shift to Fortune 500 sponsors enabled by scale and longevity
    • Maintaining a balance: deep partnerships + continued ties to startups they use/invest in
  13. 1:08:16 – 1:11:58

    Investing together in 2024: Acquired-native capital allocation and the show-first flywheel

    Ben and David discuss how going full-time enables more joint investing in companies they already know well, especially within the Acquired ecosystem. They cite Vanta as an early model (SPV participation) and emphasize that all business extensions depend on the core engine: producing top-quality episodes.

    • Plan: more joint investing, focused on known, market-leading companies
    • Vanta SPV example as proof of meaningful capital deployment
    • Sponsor mix for Season 14: Fortune 500s plus Vanta/Pilot split slot
    • Core principle: the show’s quality drives the entire Acquired flywheel
  14. 1:11:58 – 1:23:22

    2024 content philosophy: new categories, avoiding current events, and becoming historians

    They tease Season 14’s first topic as a new, massive GDP category and hint at more luxury and big tech. They explain why they avoid real-time current events (OpenAI drama, etc.): it’s noisy, short-lived, and easy to get wrong—citing regret over the SBF interview—so they prefer retrospective narratives where the full arc is knowable.

    • Season 14 teaser: new major category + more luxury/tech/entertainment
    • Current events coverage is commoditized and short shelf-life
    • Regret: SBF interview; they’re not investigative journalists
    • Self-definition shift: more historians than journalists; history improves investing judgment
  15. 1:23:22 – 1:46:47

    Listener Q&A: books, purchases, mottos, relationships, focus, and saying no

    They answer a Scotland listener’s rapid-fire questions: influential books, best <$200 purchase, billboard motto, best investments, unusual habits, improved behaviors, advice for students, learning to say no, and how they regain focus. Themes center on relationships, presence, cultivating what’s in your control, and building a craft you can reliably execute.

    • Ben’s books: Psychology of Money; The Artist’s Way; Thinking, Fast and Slow
    • David’s book gift: Transitions (identity change through life shifts)
    • <$200 purchases: Zojirushi hot water heater; Nike Pegasus GORE-TEX shoes
    • Billboard: ‘cultivate your own garden’; Ben’s borrowed motto: ‘just be kind’
    • Best investments: marriage, friendship, therapy; focus reset: make a great episode
  16. 1:46:47 – 2:26:07

    Holiday bookshelves + extended carve-outs, then year-end thank-yous

    They share a special Blinkist segment featuring curated book lists from Mark Leonard and David Senra, then move into extended carve-outs (Mill compost bin, Silo, Warby Parker frames, Lightroom denoise, The Luxury Strategy, QB School, ManningCast, baby stroller setup, Coco). They close with gratitude to editor Steven, MVP researcher Andrew Marks, other key helpers, and the listener community.

    • Blinkist shelves: Mark Leonard’s rare book picks; David Senra’s top bios
    • Carve-outs: Mill, Silo, Warby Parker Amari, Lightroom ML denoise, QB School
    • Parenting-related gear: Uppababy Vista + Joolz Aer Plus + Clek Liing (Doona TBD)
    • Thanks to Steven (editor), Andrew Marks, Mark Bridge, Adam Pritzker, Nvidia team, Doug DeMuro
    • Wrap-up: how to follow the show (email, Slack, ACQ2), then sign-off

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