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Uber CEO Dara Khosrowshahi

Uber CEO Dara Khosrowshahi dropped by the Acquired studio for an Eats delivery, so we broke out the cameras and asked him to hang out for a wide-ranging conversation. :) We talk about his 20 years working with Barry Diller, starting his career at Allen & Company, how the Uber CEO search process ACTUALLY went down… and oh yeah, the massive transformation that’s happened at Uber over the past few years. When Dara took over the company it was bleeding huge sums of cash, losing share to competitors and embroiled in one of the biggest corporate controversies in recent memory. Fast forward to today and it’s turned cashflow positive while also having tripled revenue to over $30B (on $120B in GMV) and solidified its rideshare dominance in the US. And in perhaps the biggest change, it’s done it all while staying out of the headlines. Tune in! ACQ2 Show + LP Program: Subscribe to our interview show, ACQ2! https://pod.link/acquiredlp Become an LP and support the show. Help us pick episodes, Zoom calls and more. https://acquired.fm/lp Sponsors: Thanks to our fantastic partners, any member of the Acquired community can now get: 20% off Common Room’s Team plan for 2023 https://bit.ly/acquiredcommonroom Up to 10% off your first year of business insurance with Vouch https://bit.ly/acquired-vouch A free trial of PitchBook + links to research reports! https://bit.ly/acquiredpitchbook Links: Ben & David on My First Million https://pod.link/1469759170/episode/dcec340c735d9bb01f08d4508f7c5caa Note: Acquired hosts and guests may hold assets discussed in this episode. This podcast is not investment advice, and is intended for informational and entertainment purposes only. You should do your own research and make your own independent decisions when considering any financial transactions. © Copyright ACQ, LLC

David RosenthalhostBen GilberthostDara Khosrowshahiguest
Jun 13, 20231h 37mWatch on YouTube ↗

EVERY SPOKEN WORD

  1. DR

    So, uh, I came up here, we scheduled this time to record. What are, what are we talking about today?

  2. BG

    [exhales] I mean, we haven't talked about Uber in a while.

  3. DR

    Hmm, that's right. A lot has happened since we did the IPO episode.

  4. BG

    It's been, what, four years? That is crazy. All right. Yeah, let's do it. I ordered some food. I hope that's okay if, uh-

  5. DR

    Oh, yeah, yeah.

  6. BG

    Um, maybe we can eat [knocking] while we, uh, while we... [door opens] Oh, dear. Hey, did someone order Uber Eats? Oh, yeah, that's me. All right, cool. Um, got some wine in here. Oh, great. That's perfect. So can I join you guys?

  7. DR

    Sure.

  8. BG

    Actually, yeah, that'd be great.

  9. DR

    Yeah.

  10. BG

    Come on in.

  11. DR

    Come on in.

  12. SP

    Who got the truth? [singing] Is it you? Is it you? Is it you? Who got the truth now? Hmm. Is it you? Is it you? Is it you? Sit me down, say it straight, another story on the way. Who got the truth?

  13. BG

    Welcome to this episode of Acquired, the podcast about great technology companies and the stories and playbooks behind them. I'm Ben Gilbert.

  14. DR

    I'm David Rosenthal.

  15. BG

    And we are your hosts. Today's episode is an interview with Uber CEO, Dara Khosrowshahi, where he joins us from the Acquired home studio in Seattle. And it's been a while since we checked in on Uber. They've gone through quite the transformation since our 2019 episode on IPO day. In the past 12 months, they've done over $30 billion in revenue, up from just $10 billion two years ago.

  16. DR

    And that's not GMV, that's revenue.

  17. BG

    That is revenue. And they have two businesses, as many of you know, that complement each other nicely in Eats and Mobility, and they've divested anything hardware, international, or that's too far in the future or speculative. They're even doing something we couldn't imagine at IPO time, which is profitability. Now, it's very modest at this point, but we wouldn't have dreamed Uber could even get to break even back when they burned... David, what was it? $3 billion the year before the IPO.

  18. DR

    Yeah, I think it was the most capital burned before an IPO by any company in history up to that point.

  19. BG

    Well, today's discussion, of course, is partly about Uber, as we're alluding to here. But as David and I evolve the interview format, we're putting more of a focus on Dara as a person and sharing some of his craziest stories from throughout his whole career. So this is a candid conversation that dives into moments like buying Expedia right when 9/11 happened, how he first met Barry Diller at Allen & Company, and what the financial mechanics are actually like of replacing Uber's entire shareholder base, or close to it anyway, almost in its entirety, since joining the company.

  20. DR

    Yeah, not to mention the Uber CEO recruitment process, which I don't think Dara's talked about anywhere else before.

  21. BG

    No, I don't think so either. Well, if you are not already in the Slack, you totally should join. So many smart folks commenting on episodes and bringing new information after we record that we didn't find in the research, because many of you work in the fields that we're actually covering on episodes. So you can join at acquired.fm/slack. Listen to our other episodes on our second show, ACQ2, like a great episode we just did with Jake saper from Emergence on AI moats in B2B SaaS. And without further ado, this show is not investment advice. David and I may have investments in the companies we discuss, and this show is for informational and entertainment purposes only. Onto our conversation with Dara. [glass clinking] Cheers. Dara.

  22. DK

    Cheers.

  23. BG

    Welcome to Acquired.

  24. DK

    Thank you very much. Happy to be here.

  25. BG

    Appreciate you, uh, swinging by the home studio on your way home from Expedia board meeting. Is that right?

  26. DK

    Yes.

  27. BG

    How'd that go?

  28. DK

    Uh, I can't tell you.

  29. BG

    Yeah, that's, uh, [laughing] that's the right answer. [laughing]

  30. DK

    But it was a good board meeting.

Episode duration: 1:37:40

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