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Deep Dive with Ali AbdaalDeep Dive with Ali Abdaal

From Zero to 10 Million YouTube Subscribers - Mrwhosetheboss

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Arun MainiguestAli Abdaalhost
Dec 6, 20211h 36mWatch on YouTube

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Transcript

  1. 0:00 – 3:12

    Intro

    1. AM

      But I remember just before I fell asleep, I checked the view count and it was on, like, 3,000 views, and at the time, I was like, "Well, that, that seems high, but okay, I'll just sleep on it." And I got up the next day and it was on 300,000.

    2. AA

      Whoa.

    3. AM

      And then I checked my kinda inbox, and it was filled with, like, uh, CNN News wants to talk to you, um, BBC News, Good Morning America, like, all these places wanted, wanted a piece of me, and I just, I couldn't understand what was happening. It was a mindset shift of like, whoa, this YouTube thing, like, this potential of virality, it suddenly became, like, quite real.

    4. AA

      Hey, friends. Welcome back to the Deep Dive. In this episode, I speak to Arun Maini, who is Europe's biggest tech YouTuber, also known as Mrwhosetheboss. His channel has over nine million subscribers, and he's an absolute inspiration. In the episode, we talk about Arun's early life and how he would have these dreams of being a YouTuber when he was young and at school, and we talked about his journey of going full time on making silly internet videos on YouTube rather than doing a traditional prestigious consulting career at PwC. We talk a bit about his life as an influencer and what it's actually like to be Europe's biggest tech influencer and all the ridiculously cool things that he gets invited to do, and we also talk a little bit about the idea of hedonic adaptation.

    5. AM

      There is a point when you start to think, like, "What am I chasing here?" Like, how is my life different when I'm at 10 million versus nine million, or nine million versus one million? You know, at a certain point, you're making a living, it's your business, you're comfortable, and so you, you have to kind of separate yourself from that. You can't tie yourself to a number that you have no control over.

    6. AA

      I've been following Arun's channel for absolutely ages now, and it was such a, an honor and joy and inspiration to be able to speak to him. I've, I'm, I'm really gushing like I'm a real fanboy here, 'cause I am, and it was great. It's also, like, really interesting just how he, how much effort goes into the magic that is his YouTube channel, and you'll see for later on in the episode, I'm just absolutely flabbergasted as to just the insane amount of effort he puts into it, and hopefully that'll come through in the episode as well. So yeah, grab a cup of tea, and I hope you enjoy this conversation with me and Mrwhosetheboss. Let's go. All right, Arun, welcome to the podcast. How you doing?

    7. AM

      I'm very good. It's good to be here.

    8. AA

      Yeah, it's, uh, it's, it's nice seeing you in the flesh. We've spoken, like, twice, two, three times on the phone before, so it's, it's weird seeing you here. I was actually just in, in the toilet earlier today, and I was watching-

    9. AM

      Good [laughs]

    10. AA

      ... your, your Pixel versus iPhone camera comparison. [laughs] So yeah, I feel like I'm, I'm getting the full real-life experience.

    11. AM

      Satisfactory toilet video.

    12. AA

      Yes. Yeah, it w- it was, it was quite... It w- it, it w- it was quite satisfying. Like, like, the B-roll you have, like, the little, like, sound, sound design when you show a photo, all the photos of yourself, all the selfies at different angles, different, like, focal lengths.

    13. AM

      I have actually-

    14. AA

      Still very well done. [laughs]

    15. AM

      I have start-- [laughs] I feel like a DJ more and more every day, 'cause I'm spending more and more of my time looking at sound and how it syncs with the video.

    16. AA

      Yep.

    17. AM

      So it's actually, it's... I'm glad you mentioned it. [laughs]

    18. AA

      Yeah, I thought the sound design was very well done. I was, I was gonna post a message to our editor on Slack and be like, "Can we do more sound stuff?"

    19. AM

      [laughs]

    20. AA

      'Cause it's just like, it, like, all the little subtleties of, of that-

    21. AM

      Like wh- where the beat drops and things like that.

    22. AA

      It... Yeah, it's, it's, it's very well done. Um, firstly, happy birthday.

    23. AM

      Thank you very much. [laughs]

    24. AA

      You, you just turned 26.

    25. AM

      Yeah.

    26. AA

      Um, [laughs] um, so you know, y- you're, like, absolutely huge. You've got, like, 10 million pl- followers across the, across the social media platforms. What would your, like, school, high school self, secondary school self have said, let's say, let's say, say, 10 years ago, if you'd known that this is where you'd be at,

  2. 3:12 – 6:00

    The early days

    1. AA

      at 26?

    2. AM

      So I actually, I distinctly remember a little meeting I had with a friend. Um, we were at school, and we were looking at other YouTubers on the platform. A- and we were, like, dreaming of what it would be like to have 10,000 followers. We, we would look at channels like that, and we're like, "Oh my God, I could do that, and this person has the audience that could fill a stadium. That's ridiculous." Because when you're looking at numbers like 10,000, you can actually visualize it, and when you do visualize it, it seems enormous.

    3. AA

      Mm.

    4. AM

      Um, so n- I don't know, I think I would've cried or had a fit-

    5. AA

      [laughs]

    6. AM

      ... if you told me. I don't know. [laughs]

    7. AA

      So one thing I f- I fou- I found really interesting about, about your story, and you talked about this a little bit in the podcast with Steven and a little bit in your Draw My Life video-

    8. AM

      Mm

    9. AA

      ... is that, uh, growing up, you were, you were a, a massive nerd, shall we say. [laughs]

    10. AM

      I'm a nerd.

    11. AA

      [laughs]

    12. AM

      I'm still a nerd. [laughs]

    13. AA

      Yeah, um, and, and, and you said that in, in primary school you ended up, like, playing chess for England or something. That's very cool.

    14. AM

      Mm.

    15. AA

      And then in, in, in secondary school, things, things were a little bit, a b- a little bit difficult. I wonder if you can, you can talk a bit more about what that experience was like.

    16. AM

      Yeah. I think, I think m- more and more it's easy to feel insecure in yourself. Um, I think for me, YouTube was like a vehicle towards confidence, and I was almost lucky that I found it and, like, did it properly. But at school, I had very little reassurance in myself, and, like, people would constantly tell me, like, every touchpoint I had with another person was generally a negative one. It's like, "Oh, you're really nerdy. Oh, you're really lanky. Oh, your skin is awful. Oh, you need to shave that beard of yours," or if you call it a beard. Um, so I just didn't have a very good impression of myself.

    17. AA

      Mm. And then how did, how did YouTube fit into this thing?

    18. AM

      So I think I was probably at my lowest point when I started YouTube. And to be honest, even when I started it, for the first few years, it wasn't a big part of my life, and I was quite embarrassed about it, and I wouldn't tell anyone.

    19. AA

      Mm.

    20. AM

      But I think there was, like, an internal sense of like, "I am doing something that other people aren't doing," and that's quite, that's quite nice.

    21. AA

      So was it a kind of a way of, of having that, that, that aspect, hav- having an aspect of your identity that you could kind of point to internally and say that, "Yeah, I'm, I'm doing something cool?" Was the, was, was, was that the vibe?

    22. AM

      Something like that, yeah. I mean, I had no idea that it could be a career or what it would turn into-

    23. AA

      Yeah

    24. AM

      ... but yeah, it felt, it felt cool. I remember actually there was a point when I showed my friend that I had a channel at, with 5,000 subscribers, and he said, "No way. That's not you." 'Cause at that point it was only my hands, but I, I had to convince him. I had to be like, "Look, listen, that's my voice."

    25. AA

      Yeah.

    26. AM

      "Now hear my voice in person. It's me."

    27. AA

      Nice.

    28. AM

      Yeah.

    29. AA

      Uh, what, what prompted you to start, start the channel?

    30. AM

      So my brother bought me my first smartphone, and, uh, I think especially relative

  3. 6:00 – 15:03

    Starting YouTube

    1. AM

      to my real life at the time, this smartphone was like, it was like a guilty pleasure. Like, I just fell in love with that thing.

    2. AA

      Mm.

    3. AM

      And so, like, naturally just learned as much as I could about it, and then one day I just thought, "I've got enough info to share with people." So I just made this video on, like, how to customize it, just add themes, make it faster. And it just did better than I expected, and then I, I kept going

    4. AA

      Okay

    5. AM

      But I literally, I, I remember a point where my life goal was to get that phone to score a certain score in a benchmarking app

    6. AA

      [laughs]

    7. AM

      Like, that was just my purpose. It wasn't a good phone, but I wanted it to be better, and that kinda created a drive to find out how to do that

    8. AA

      A lot of people have this thing where, where they get super interested in something, they, they go deep on it. But then it, I'll, m- I, I imagine, like, most people don't then go a step beyond and think, "I'm going to make a YouTube video about this thing."

    9. AM

      [laughs]

    10. AA

      What, what was it about you? Can you, can you remember, like, that made that, that leap?

    11. AM

      So-

    12. AA

      Like [laughs]

    13. AM

      ... I actually don't remember.

    14. AA

      Yeah.

    15. AM

      I don't remember. I just, I'm just very, very, very grateful for whatever the trigger was.

    16. AA

      Yeah.

    17. AM

      Um, I'm assuming it was something to do with the fact that I did watch other YouTubers, and I think some part of me just wanted to be like them.

    18. AA

      Mm. Were you, were you worried at all about what people would think when you started this out?

    19. AM

      E- extremely.

    20. AA

      Okay.

    21. AM

      Extremely. Yeah, I mean, like, I was not a confident person, and I was very aware that on camera I was not going to give a good impression. Um, I [laughs] it was strongly driven by my passion for what I was covering, put it that way. [metal clangs] Ouch.

    22. AA

      On cam- on camera, as in if, if people saw your face that, that-

    23. AM

      Ye- yeah, I didn't reveal my face for a good few years, I think. It was just hands. Um, and even then people were like, "Your voice is so irritating. Shut up." [laughs] But yeah, it was good.

    24. AA

      What were the kind of comments like in those... Because, like, when I started, it was like, I started YouTube, it was like 2017. I was, I was pretty old. I was, like, 23. Um, and it was all educational content, where the comments were just broadly like, "Oh my God, thank you so much for helping me get into uni," kind of vibes.

    25. AM

      Mm-hmm.

    26. AA

      But whenever I see comments on tech videos in particular, it seems like it's a bit more polarizing whenever you post a new video.

    27. AM

      The, the tech audience is quite, [clears throat] uh, the tech audience is quite hard to please. Um, so they're a very educated, uh, but also cynical bunch. They can be amazing, but they will pick apart everything you say.

    28. AA

      Yeah.

    29. AM

      And you can never contradict yourself. You have to make sure you're 100% consistent, and, like, you fact-check everything you say. And so when you throw that kind of pressure on, like, a, a 15-year-old who doesn't really know what they're doing completely, uh, you're gonna get things wrong, and I think I wasn't ready for people to pounce on me in the way they did. But it's good that it happened, because you develop a thicker skin.

    30. AA

      Hm. How, how did people pounce on you?

  4. 15:03 – 20:29

    Managing your time

    1. AA

      Um, and I think now I s- speaking to a lot of people who are starting YouTube channels, the survivorship bias means that the only channels they really see are the big ones.

    2. AM

      Yes.

    3. AA

      And it's hard to imagine that you could be doing this thing for five years before any real, quote, "traction" and, and start- starting to take it seriously.

    4. AM

      Yeah. And, and it's also tough to see what exactly led up to that moment.

    5. AA

      Mm.

    6. AM

      So before I posted that hologram video, even though in my head I'm like, "Well, what was I pratting around at with those 300 videos before that? Why did I need to make those? I should've just made this from the start-"

    7. AA

      Yeah

    8. AM

      ... I needed to make every one of those videos to learn the things I needed to know-

    9. AA

      Yeah

    10. AM

      ... to make the hologram video.

    11. AA

      Did you end up going on, like, Good Morning America and things like that, like [laughs] ...

    12. AM

      I, I took on a few of them.

    13. AA

      Yeah.

    14. AM

      There were, there were a few, like, local news channels that I did, uh-

    15. AA

      Okay

    16. AM

      ... yeah.

    17. AA

      Well, what was that experience like? [laughs] Like, being on the news.

    18. AM

      Very... I, I felt a little out of place, we'll put it that way, 'cause I didn't know how to, like, present still. It was still, like the video itself, it's not something I'm proud of, like, from a production standpoint. [laughs]

    19. AA

      Yeah.

    20. AM

      Um, I still wouldn't back, back how I came across in that video.

    21. AA

      And so you ended up sort of being a sort of-

    22. AM

      I, I won't watch them again-

    23. AA

      [laughs]

    24. AM

      ... these interviews. [laughs]

    25. AA

      No, fair enough. Okay. So at that point you started taking things more seriously. What, uh, uh, w- what was your kind of non-YouTube life looking like at the time?

    26. AM

      I had a pretty good time at uni. Um, I was very disciplined with my time, because as I started to take YouTube seriously, it's like, "Well, okay, so I'm at uni, I've gotta have a good social life, I've gotta get a first class honors, I've gotta do YouTube." And so those three things alone means you're quite busy, and then you've got family. You know, you wanna see them, you wanna be there for the big moments. So I scheduled my time quite well such that I think I got everything I wanted to get done, done, but it just meant that I couldn't waste time. So I'd find myself in lots of situations where the v- the, the default option would be to just stay and just chat with someone.

    27. AA

      Mm.

    28. AM

      But I had to be like, "Right, okay, it's 9:00. I'm gonna go script. Bye." [laughs]

    29. AA

      Do you still have that kind of attitude today?

    30. AM

      S- so what I've found is, like, the larger the channel has gotten, the more I've started to put my time at a premium. Uh, it's very much like that now except I think I, I am more in control of my time, and I'm more... I understand myself better. So for example, I'll have situations... Well, I'll try and, I'll try and set my life up so that the minute I finish working-

  5. 20:29 – 29:38

    Life as an influencer

    1. AM

      And I've had loads of situations where I'm like, I then check my calendar and I'm like, "Oh my God, I can't do that," because I've said yes to this person for this thing.

    2. AA

      Yeah.

    3. AM

      And so if someone says, "Can you book a week off for my wedding in Italy in a year's time?"

    4. AA

      Yeah

    5. AM

      ... I am naturally very, very hesitant to do that, and I, I will delay it as much as I possibly can and probably try to confirm two weeks before.

    6. AA

      What sort of emails are you getting this, like, like every two days, like [laughs]

    7. AM

      [laughs] Do you want me to forward them your way?

    8. AA

      Yeah, please. [laughs] I get none of these emails. [laughs]

    9. AM

      Um.

    10. AA

      I get emails from, like, Chinese charger manufacturers being like, "Hey, can we, can we send you a review yet?" I, I ignore them. [laughs]

    11. AM

      Oh, I get those too. They-

    12. AA

      Yeah. [laughs]

    13. AM

      Uh, I get, I get some makeup ones as well actually. "Hey, Arun, we, we love your beauty channel."

    14. AA

      Oh, yeah. [laughs]

    15. AM

      And I was like, "Well, well thank you," you know? [laughs] It's all sorts of stuff, but it's, a lot of it is, like, experience-based.

    16. AA

      Mm.

    17. AM

      Like, I love the idea of, like, doing stuff that feels different. Um, I feel like I'm going off on a tangent here, but I am of the philosophy that I want to do something different every day, right? Even if that means on the way out to go to work I kick the door so my, like that becomes the day my foot is hurting.

    18. AA

      Mm.

    19. AM

      Right? I want to lead a distinct life. And so when companies come to me and offer experiences and they say, "Okay, let's fly you around on a helicopter in London to take footage with our new phone," it's hard-

    20. AA

      Kinda cool, yeah. [laughs]

    21. AM

      [laughs] It's hard to say no. Or, or like, you know, let's hire out a theme park, or let's do this video in a plane and then you jump out that plane a- a- and like all this stuff is constantly coming in, because I feel like this is like the new age of influencers and every brand wants to be a part of it.

    22. AA

      Mm.

    23. AM

      Um, obviously I have to turn down a lot of those because I'm like a tech channel and you have to like, you know, it's integrity first. So if a company wants you to do some big, you know, brand promotion you have to be very selective.

    24. AA

      Mm.

    25. AM

      But I want to filter out those opportunities and make sure, like, I consider all of them.

    26. AA

      The fact that that stuff comes in makes it harder for you to say yes to things, 'cause then you don't want to be like, "Ah, crap, I said yes to that thing like a year ago and now I'm kind of-

    27. AM

      Yeah, yeah

    28. AA

      ... "

    29. AM

      And then I'll be sitting at like some baby shower thinking like, "Oh, I could've been in like the-

    30. AA

      [laughs]

  6. 29:38 – 37:31

    Goal setting

    1. AA

      um, in that you tweeted at the start of the year that, "All right, m- new goals for the year, m- 10 million subscribers on, on YouTube, a million followers on Twitter, and I think a million followers on Instagram." Uh, and you've now hit that milestone on Twitter and Instagram, and basically, b- basically g- gonna hit it on YouTube as well, which is awesome. Um, [laughs]

    2. AM

      [laughs] I don't think I'm gonna make it this year, but it's close enough.

    3. AA

      Close enough. Um, the, uh, it, it strikes me that, that this is in stark contrast to at the start when you were 15 and you were like, "I'm just gonna make videos for fun." At, at what point did your goals shift to I'm aiming to be the UK's largest tech YouTuber?

    4. AM

      So I've always actually been very numbers driven. So even at the start when I didn't really have a schedule, I still had, like, sheets on my wall of, like, how many subscribers I wanted to hit.

    5. AA

      Okay.

    6. AM

      Um, I've always had that in me. And actually, to be honest, I think as the channel's grown I've sort of tried to detach myself as much as possible from those numbers.

    7. AA

      Mm.

    8. AM

      Because YouTube is one of those things that you just, you can't win. [laughs] So I mean-

    9. AA

      Like-

    10. AM

      ... there's an element, there is a point when you start to think, like, "What am I chasing here?" Like, how is my life different when I'm at 10 million versus nine million, or 9 million versus 1 million? You know, at a certain point you're making a living, it's your business, you're comfortable, and so you, you have to kind of separate yourself from that. You can't tie yourself To a number that you have no control over.

    11. AA

      I, I, I agree wholeheartedly. Um, but you were doing that at the start.

    12. AM

      Yeah.

    13. AA

      Okay. Why?

    14. AM

      Because, so at the start it was like I was very much thinking of it in terms of, like, that conversation I had with my friend where we're like, "Oh my God, 10,000 people."

    15. AA

      Yeah.

    16. AM

      "That's so many people. Let's try and get to that goal."

    17. AA

      Okay.

    18. AM

      Um, but it's, it's very much after passing, like, a million subscribers, for example, which in my head was this inconceivable number, that it was like, "Oh, if you pass a million you're just, like, you're a celebrity," you know? Um, and it's when you pass that and then you have this point of internal reflection where it's like, "I have just achieved everything I ever set out to and more. Why, why am I not elated all the time?" That you're like, "Okay, well actually this isn't as important as I thought it was."

    19. AA

      So the numbers for you, it sounds like the numbers for you were motivating in the early stages.

    20. AM

      Mm.

    21. AA

      With, like, numbers on the wall and the subscriber counts and things like that.

    22. AM

      Yeah. The, the reason I do it now, like, the reason I've got this pinned tweet saying, "We wanna hit this, this, and this," is, is partly as a kind of a bit of a challenge, like a fun thing to do.

    23. AA

      Mm.

    24. AM

      Um, but a lot of it is just to get other people on board, like my followers on board with kind of where my head's at, what I'm aiming for. It gives them something to kind of, like, aim for as well with me.

    25. AA

      But at the same time, so you're, you're setting this goal for yourself as a bit of a challenge, but at the same time you are also detached. Like, you're dete- trying to detach your personal sense of self-worth from the hitting of the goal.

    26. AM

      Yes. Yeah. I, I'm not, I'm not gonna be upset if we don't hit 10 million this year.

    27. AA

      I've been thinking a lot about goal-setting, um, s- 'cause I am writing a book themed around productivity-

    28. AM

      Mm

    29. AA

      ... where the core message is that really the secret to productivity is to enjoy, enjoy yourself, 'cause if you're enjoying the journey and having fun, then productivity takes care of itself as, like, the general theme.

    30. AM

      Mm.

  7. 37:31 – 46:10

    Taking risks

    1. AA

      in the back of my mind that YouTube is my side hustle and I do medicine as my main gig. And n- uh, in the last probably few weeks I t- I kind of admitted to myself that I'm probably never gonna be a doctor again.

    2. AM

      Yeah. [laughs]

    3. AA

      And that was, that was, like, really scary because, m- you know, there was, there was the element of sunk cost. Uh, but, you know, having read a lot of Daniel Kahneman stuff I was like, "Okay, sunk cost fallacy. Like, who cares?" You know? It, it, it doesn't matter that I've spent six years at uni and two years working, um, to get to this point. There was also an element of fear in that, um ... Well, there were, there were two aspects of fear. One was what if I, what if, what if I get canceled and everything disappears? Then at least I'll be able to be a doctor again as, like, a, a fallback, backup option.

    4. AM

      Mm.

    5. AA

      But the other element of fear which I think was stronger was that I built my brand off the back of, "Hey, I'm a doctor, went to Cambridge, blahdy blah blahdy blah. Here is a video about productivity." If I now stop being a doctor, will people think that I, am I, quote, just a YouTuber?

    6. AM

      Yeah.

    7. AA

      And do, do- does my kind of internet career now n- now, is, is, is that going to suffer as a result of losing this badge of, this badge of prestige of being a doctor?

    8. AM

      It, it's like what, what are you then? [laughs]

    9. AA

      Yeah, exactly. What the hell am I?

    10. AM

      Yeah.

    11. AA

      Like, it's like how do I, how do I describe myself if someone asks, "What do you do?" It's like, "Well, I m- I make videos on the internet."

    12. AM

      Yeah.

    13. AA

      Um, did you have any of those thoughts as you were leaving a fairly tra- uh, sort of traditional prestigious career that you'd worked for years to get to?

    14. AM

      The, the backup thing was definitely in my mind, like, having a backup option. Um, I, I think YouTube definitely felt like a risk more so at that point when it was like you can jump, you can make this leap onto this new thing, than it does looking back now.

    15. AA

      Mm.

    16. AM

      I think when you look back it's always easier to be like, "Oh yeah, of course I made the right decision and it was obvious," and-

    17. AA

      Yeah

    18. AM

      ... but it wasn't at the time.

    19. AA

      Yeah, I remember have, having that thought process when I was in my final year of, uh, of uni where the YouTube channel I think had, had not even hit 1,000 subscribers at that point. I was, I was on, like, video number 35. I was on, like, 400 subscribers.

    20. AM

      Wow.

    21. AA

      And I was thinking, "Okay, I've got finals coming up. I could take finals seriously or I could take YouTube seriously."

    22. AM

      Mm.

    23. AA

      And I was like, "Okay, I'm pretty confident that based on my current medical knowledge I could pass finals, just not do very well. And I'm pretty confident that I'm out of the running for a distinction because of the way the numbers worked out."

    24. AM

      Oh. [laughs]

    25. AA

      So I was like, "Okay, every percentage point I get above a pass mark is therefore kinda wasted effort," assuming there's no correlation between performance as a doctor and performance on written exams, which most people said there wasn't. Um, so I threw everything into YouTube at the time.

    26. AM

      So, so you were in a position where with very low effort you could get a pass-

    27. AA

      Yeah

    28. AM

      ... with extremely high effort, well-

    29. AA

      You could p- to potentially maybe probably not even p- be in the running for a distinction.

    30. AM

      Right.

  8. 46:10 – 50:00

    Quality vs Quantity

    1. AA

      stuff, where I've kind of said the stuff that needs to be said-

    2. AM

      Mm-hmm

    3. AA

      ... and now it's like we're really scraping the bottom of the barrel trying to come up with ideas, meant that we were putting out videos that I wasn't happy with. And then I thought, "Okay, what if I just don't stick to that schedule anymore?" And I did the kind of Tim Ferriss fear setting exercise.

    4. AM

      Mm.

    5. AA

      You know, what's the worst that could happen? What are the worst case scenarios? And wrote them all out in, in detail and realized that actually these are all, all these worst case scenarios are pretty unlikely. And, you know, having done this for now four, four and a half years focusing on quantity, we can now shift to focusing on quality and not being wedded to an upload schedule or not being wedded to this video has to come out at this certain time to appease this particular sponsor.

    6. AM

      Mm.

    7. AA

      'Cause if we want, we can just drop the sponsor and it, like it doesn't matter, who cares? Um, and then that felt like ridiculously liberating, and as I was doing one of these, I think as I was doing one of these Tim Ferriss exercises of like what's the worst case scenario, I was like tearing up a bit thinking like, "Oh my God, like all of this has go- gotten to this point where I can be like, you know what? Like, I can take a step back and it's not gonna be the end of the world."

    8. AM

      Yeah.

    9. AA

      Um-

    10. AM

      The realization that you have control.

    11. AA

      Yeah.

    12. AM

      Yeah.

    13. AA

      Um, and I was very, uh, like the, the, that thing you said where you're almost, you know, I c- I can't go to a friend's wedding because I have work.

    14. AM

      Mm.

    15. AA

      I have found myself thinking in those terms these last few months, especially as our team has expanded now and we've got like 16, 20 people-ish, depending on how you count full-times and, and, and part-timers.

    16. AM

      That's crazy. I've got two.

    17. AA

      Yeah, it's mental. [laughs]

    18. AM

      [laughs] Wow.

    19. AA

      Um, but I found most of my time being spent on being a manager and sort of Zoom call after Zoom call, meeting after meeting after meeting, and no time for actually thinking about videos and-

    20. AM

      Mm

    21. AA

      ... filming content and, and stuff, which is the thing that I love doing. And one of my friends who was, I was liv- I was liv- I was living with is a doctor working in A&E where his schedule was like ridiculously absurd and he was like, "Right, I've got a day off. Do you wanna grab dinner?" And I was like, "Uh, God."

    22. AM

      [laughs]

    23. AA

      "No, look at my calendar. Sorry, I'm, I c- I've got 20 minutes of time between like 10:00 PM and 10:20 PM, and then I have a call with someone from the US at 10:20." And he was like, "Dude, what are you doing?" [laughs]

    24. AM

      It's, uh, yeah, that, that's bad when you realize your schedule's worth and, worse than his.

    25. AA

      Yeah. Um, so now we're like, okay, take a step back. I'm gonna focus on the content and this is gonna kind of manage the business side of things and try to find more of a, more of a middle ground there.

    26. AM

      Mm.

    27. AA

      Um, but it sounds like that's similar to the experience you had on the whole like quality, quantity thing-

    28. AM

      Yes

    29. AA

      ... back then.

    30. AM

      Yeah, yeah, yeah. I think I still need to do work on it internally, um, but more and more I do want to focus on the things I'm good at and the things I'm needed for. So I never wanna veer away from not being the presence on my channel. I don't want other hosts and things like that. So if it means having less staff and having a, a smaller operation overall, that's, that's fine by me 'cause I, I love doing the core parts of it.

  9. 50:00 – 55:20

    YouTube Analytics

    1. AA

      look at my metrics at all, so I would love to learn from you about, like, what can I be doing. How, how, how much time do you spend in, in the YouTube Analytics?

    2. AM

      I look at it for every single video that I post. So two days after it's gone live, I'll kind of ... I'll spend a good half an hour just going through it, being like, "What countries did this hit? How long did those people stay on for? When did the majority drop off? Was there a significant spike or a significant dip? Did certain parts make people go back?" Um, things like that. Because you can see all of it, it's like, why wouldn't you? [laughs] Well, you don't, but I think you should.

    3. AA

      Yeah. I really think I should as well. Like-

    4. AM

      Yeah.

    5. AA

      S-

    6. AM

      So I found things like, for example, if I ask people to subscribe really early in the video, it was detrimental because you'd get a, um, a drop of, like, 20% of viewers potentially, but they wouldn't be subscribing. They'd just be irritated by the fact you've asked them to subscribe without showing them why.

    7. AA

      Yeah.

    8. AM

      Um, because at the start of a video in the first, like, 15 seconds, people are very, very easy to lose. It- it's at that point that they decide whether they're going to, you know, full screen you and kind of invest in this video-

    9. AA

      Mm

    10. AM

      ... or whether they're gonna, you know, click on one of the 30 that are kind of grabbing their attention from the side.

    11. AA

      How, how should I start? [laughs] If I, if I ... If you're like ... If you were, like, kind of my, my YouTube mentor or whatever, like, how would you advise me to start looking at retention graphs and, and analytics a bit more? What's the ... What, what's, like, a good, a good starting point?

    12. AM

      Um, I, I would look for troughs. So look at kind of points where you've got viewers that are stable, and then when they go down, and try to identify why they've gone down at that point. So for example, one of the other things I found was, like, I would do a round off at the end of a video, and at the point where you start rounding off a video, anyone who feels like they've got it-

    13. AA

      Yeah

    14. AM

      ... they're like, "Okay, I'm done. This is the end of the video." And so instead what I've started doing is the m- the second I finish the key content, I'm talking about the next video.

    15. AA

      Yeah.

    16. AM

      So it's literally like, "And that's what happened to Samsung. Okay, for the video on this, that's there. For the video on this, that's there."

    17. AA

      Yeah.

    18. AM

      And I found immediately that, like, the amount of clicks I was getting on my end cards-

    19. AA

      Yeah

    20. AM

      ... to lead to the next video were like ... They tripled. And so my outro now has my face in it. It didn't used to have my face in it. It just used to be this kind of blaring music.

    21. AA

      Yeah.

    22. AM

      But now it feels like a continuation of the main content.

    23. AA

      It does, yeah.

    24. AM

      And I'm kind of being like, "Look over there. Look over there," and they can see me pointing to videos. Um, and I think actually, I think you said this once, uh, not that long ago actually, that the people who watch till the end are the most valuable-

    25. AA

      Mm

    26. AM

      ... audience members-

    27. AA

      Yeah

    28. AM

      ... 'cause they're more likely to follow through, right?

    29. AA

      Yeah. Yeah. So the, the, the end card thing is something that we started doing as well, uh, about, about a year ago and it, and it worked really nicely, but kind of beyond that, I didn't really ... I don't really look at the numbers 'cause it's-

    30. AM

      Scary?

  10. 55:20 – 1:14:08

    Creating YouTube videos

    1. AA

      that's gone into this."

    2. AM

      It's-

    3. AA

      It's insane.

    4. AM

      It's, uh, kind of the, the way I describe it is a, an aggregation of micro-refinements.

    5. AA

      Mm.

    6. AM

      So it's like all that stuff hasn't happened overnight. If you kind of go back through the channel and watch one video every year-

    7. AA

      Yeah

    8. AM

      ... you'd see a few new things each time.

    9. AA

      Yeah.

    10. AM

      So like the day that I decided, "Okay, I'm gonna spend more time on music and try to create moods-"

    11. AA

      Yeah

    12. AM

      ... with what I'm saying, the day I decided to put my face in a circle so I'm visible at all times.

    13. AA

      Yeah.

    14. AM

      Um, and we've tried these experiments, looked at those graphs, seen that they've worked, and then realized, okay, these are mainstays.

    15. AA

      Data ... Is, is it like you have a gut feeling that when I put my face on the thing while showing overlay it'll work?

    16. AM

      Yeah.

    17. AA

      And then you act- and then you look at the data? Or-

    18. AM

      Yeah, yeah, exactly that. So you have a gut feeling.

    19. AA

      Yeah.

    20. AM

      You try it, it works or it doesn't work, and then you action it.

    21. AA

      And how can you, how can you tell? Like, you adding your face versus not adding a face, it's not like you're releasing the same video face and no face-

    22. AM

      Yeah

    23. AA

      ... so you have a control. It, yeah.

    24. AM

      It, it's tough, but like I think when, when you spend that much time with the data, you have a gauge on how well a certain video will keep people.

    25. AA

      Okay.

    26. AM

      So for example, I know that if I make a camera comparison, they don't have good retention. Like an average camera comparison might have 45, 50% retention.

    27. AA

      Okay.

    28. AM

      Right? And so if you do a camera comparison and it gets 55%, you're like, "That is an outlier."

    29. AA

      Oh, okay.

    30. AM

      Or if I do an unboxing or a top 10, if I do a top 10, that's gonna get really good retention.

  11. 1:14:08 – 1:21:00

    Long & short term thinking

    1. AM

      growth has happened recently, so I'm still taking in the fact that I have a large YouTube channel now. It's, it's new to me, so I haven't had much time to think about these things. But, um, I like to think of myself as a teacher. I think if I had to identify myself as one thing, it would be it, someone who educates people.

    2. AA

      Yeah.

    3. AM

      And so I would like my brand to mean or be associated with teacher.

    4. AA

      Okay.

    5. AM

      And so whether that means through books, apps, I'm not too sure what the mechanism is yet, but I have that kind of vision-

    6. AA

      Mm

    7. AM

      ... of, like, being, I guess, synonymous with technology or education.

    8. AA

      When did you realize that that's what you wanted to do?

    9. AM

      Very recently. [laughs]

    10. AA

      Okay. How did you come to the realization?

    11. AM

      I have, like, a... So I've got this new management team, and I think while I'm kind of stuck in the nitty-gritty, they're very good at sort of seeing the bigger picture. And we have these kind of weekly calls where they're used to seeing the journey and the trajectory of YouTubers becoming businesses. And so they can kind of, like, impart a bit of that wisdom or, like, this is what has worked for this person. This person found this thing really fun. Consider it.

    12. AA

      Okay.

    13. AM

      And so I have considered it.

    14. AA

      So how did that land on teacher?

    15. AM

      Um, they asked me at one point, like, "What, what do you see yourself as?" And I... It was then kind of a moment of self-reflection where I was like, okay, if you boiled it down, that is what I do.

    16. AA

      Mm.

    17. AM

      I'm trying to, like, make tech fun.

    18. AA

      And you see that as being, like, a teacher-type role?

    19. AM

      Yeah.

    20. AA

      Interesting.

    21. AM

      Yeah. I think, like, if I had... If I was put into a school and someone said, "You have a class to teach of, like, 20 kids," I think I'd do a really good job.

    22. AA

      Mm.

    23. AM

      Um, not saying that that is the job that I want to do. I c- you know, I can obviously, through my camera, I can teach millions.

    24. AA

      Yeah.

    25. AM

      Um, but that, that is actually what I like.

    26. AA

      So I had a similar, a similar realization about probably in the last year, where I was... I was trying to answer this question of what the hell do I want to do with my life.

    27. AM

      Mm.

    28. AA

      And one of the strategies I came across was, um, the idea of a- asking yourself, what do you want written on your gravestone?

    29. AM

      Oof.

    30. AA

      And I thought, I thought about this. I was like, okay, let's actually take this seriously. What do I want written on, written on my gravestone? And I came v- very quickly. I was like, okay, some combination of good father, good husband, and inspirational teacher. And I was like, ooh, that's interesting.

  12. 1:21:00 – 1:32:02

    Money & Hedonic Adaptation

    1. AM

      I use it just for convenience. So, like, it might mean that I could take an Uber instead of walking or... It, it just allows you to live your life in the way that you want to live your life. Um, you could order in food one time instead of, like, needing to cook yourself. Those kinds of things. Um, I don't buy a lot of possessions. I get sent a lot because of my work, but I personally, like, very irregularly because, I mean, the things that I, I enjoy and things that I look forward to are basically just all experiences. Like, this weekend is worth more to me than any, like, MacBook.

    2. AA

      Yeah. You know, this, this, this whole idea of hedonic adaptation, that once you hit, like, w- w- whatever, whatever you gain, you become accustomed to that thing, and then you, well, then it, y- you need more of that thing to-

    3. AM

      Mm

    4. AA

      ... to, to sat- to satisfy yourself. Um, I find that for me, the more money I make, the more the goalpost shifts, the more the bar for how much money I need to be comfortable starts to suddenly rack up, and it's like, ooh. You know, I thought I was actually pretty happy in a £1,000 a month rental place, but, oof, 4,000 a month gets you a really nice [laughs] rental place.

    5. AM

      [laughs]

    6. AA

      And so I'm not, I'm not even gonna l- look at what 10,000 a month gets you. Like, that level of stuff.

    7. AM

      Yeah.

    8. AA

      Do, do you find yourself doing that at all?

    9. AM

      Um, yeah. It's actually like I think about hedonic adaptation a lot, and I actively try not to do it because I think it leads you to a life of, like, living in a huge house with a enormous suite of cars on your own. [laughs]

    10. AA

      Mm.

    11. AM

      Um, feeling like you can't even hang out with normal people because your life is so far removed from theirs that you're different. So I don't think it's a good path to go down.

    12. AA

      I-

    13. AM

      But it's really hard to separate yourself from it. It's like if you could afford a Lamborghini, why would you not buy a Lamborghini?

    14. AA

      Mm.

    15. AM

      Um, th- those are internal conversations that I'm sure, like, most top YouTubers will have with themselves. Um, but I mean, the way I, like, look at cars is like, okay, I'll get a crummy car, and then two years later I'll get a medium car, and then I'll get a slightly nicer one, a slightly nice one. Like, there's no rush to get to that end goal.

    16. AA

      And so even if you could theoretically afford a Lamborghini, you're, like, working up to the buying of a Lamborghini, potentially, if that's what you're into-

    17. AM

      Yeah

    18. AA

      ... rather than just going straight for it because you can.

    19. AM

      Yeah. A- and I also, like the way I see houses is like a big house, you can only be in one room at any one time, [laughs] right?

    20. AA

      Yeah. [laughs]

    21. AM

      Like, I, I don't, like, I don't see the point.

    22. AA

      Yeah.

    23. AM

      I quite like the idea of less time spent Hoovering floors-

    24. AA

      Yeah

    25. AM

      ... on, you know, like, three different stories-

    26. AA

      Mm

    27. AM

      ... and more time just doing things I wanna do.

    28. AA

      I mean, the value of a big house is in being able to host people, I think.

    29. AM

      Yeah, but then you can-

    30. AA

      Or nothing

  13. 1:32:02 – 1:36:58

    Quick fire

    1. AA

      100."

    2. AM

      Yeah, yeah.

    3. AA

      "I wanna, I wanna give a good shout-out to my 74 subscribers." [laughs]

    4. AM

      [laughs] Yeah. That keeps showing up in my recommended.

    5. AA

      Yeah. It occasionally comes up. Yeah, that's quite, quite interesting to see. Um, this has been fantastic. I'd, I'd love to, um, end with some like quick fiery type questions. Okay, so quick fire. Um, what advice would you give to your younger self?

    6. AM

      It'll be okay. [laughs]

    7. AA

      [laughs] Um, who would you say has had the biggest influence on your career?

    8. AM

      Probably Marques.

    9. AA

      Oh, how so?

    10. AM

      Marques, so MKBHD, he was one of the tech channels I watched when I was younger and when I was kind of with my friends and we were talking about being a YouTuber and getting 10,000 subscribers and things like that. So from a very early age, I kind of... He provided a framework for what, how it could work.

    11. AA

      What's one tip for someone who's looking for success?

    12. AM

      Start with something you enjoy and that you're passionate about and that you'd want to be the best at.

    13. AA

      What does the first and last hour of your day look like?

    14. AM

      So both of them more recently are without phones. [laughs]

    15. AA

      Oh.

    16. AM

      So my entire waking day is with phones, and the first two are like, get out of bed first, start your day, and then turn off airplane mode, and the last hour of my day is normally like just lying in a dark room somewhere.

    17. AA

      Oh, interesting. [laughs]

    18. AM

      Yeah.

    19. AA

      Okay.

    20. AM

      It, it's a thing about sleep. Like I've had a lot of problems in the past with sleep.

    21. AA

      Yeah.

    22. AM

      And one of the piece of advice that's really helped is trying to sync your life with the real life cycle of the sun.

    23. AA

      Yeah.

    24. AM

      And that involves the brightness of the rooms you're in.

    25. AA

      Yeah.

    26. AM

      So I look like a bit of a freak, but if someone calls me, for example, like when I'm about to sleep-

    27. AA

      Mm

    28. AM

      ... I will just be sitting in darkness. [laughs]

    29. AA

      And has that helped your sleep?

    30. AM

      Mm.

Episode duration: 1:36:58

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