EVERY SPOKEN WORD
3 min read · 589 words- SPSpeaker
[upbeat music] Hi, I'm Mark. I'm an in-house product lawyer at Anthropic. This morning, a product manager sent me a Slack asking a quick question on a feature that launched a few months ago. Now, I've only got a few minutes before my next meeting, and none of the context I had when I wrote the original memo about it. The old me would have spent the first hour of the day rereading my own work, pulling up the old brief, figuring out what actually changed, and then start thinking about the question. Here's how I set it up in Claude Cowork, so I don't have to do that anymore. With Claude Cowork, I can schedule a task to run first thing in the morning. It's like having a personalized chief of staff that delivers a memo for me each day about what's on my plate, what's new, and what's urgent. And my Gmail inbox is connected to this one. I've got five items sorted by what's due today. Two are routine, one's new, and one's that follow-up on the product that the product manager requested. That's the one I'm clicking on. The skill I lean on most is/brief, which is what I run when I need to come up to speed on a specific product fast. I helped build this plugin based on how Anthropic's own legal department works. It's open protocol. Any of you can open it up and custom tailor it, so it's based on your own company's playbooks. I type/brief and name the product and specific change. The skill already knows where our review file lives and how we structure our templates, so my prompt is short, just what I'm actually trying to figure out. Claude pulls the review from the folder. It reads the new Slack and Gmail threads and gives me back what I need in the shape that I think in. What we concluded back then, what's actually changing, and which parts of the old analysis it touches. I'm not reading a forty-page memo to find three paragraphs. The brief points me at those three paragraphs. I click into the earlier review, the paragraph brief quoted, and there it is verbatim. I'm checking because my name goes on the reply, and trust but verify is pretty much the whole job. We're ensuring that we keep a human in the loop. Instead of doing busywork or work about the work, spending time pulling up all these documents and searching for files, I can use my brain to do more strategic thinking. That's why I went to law school in the first place. Now, once I feel comfortable with my guidance, I ask Claude to draft a reply to the product team, and Claude asks me to approve it. We track tickets in Jira at Anthropic, so I can also have it close out our ticket. That way, the rest of my team has context the next time a question comes up about this topic or this product area. And we're building out a corpus of knowledge so that anybody in the legal department, or if needed, the rest of the company, can access that information instead of building information silos. It's really empowering. Case closed. I can walk into my next meeting feeling confident that I was responsive to a fast-moving product team. And right now, a lot of lawyers are being asked to do more with less and embrace AI. With Claude Cowork, I feel like I'm able to do exactly that. [upbeat music]
Episode duration: 2:59
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