The Jefferson Fisher PodcastRespond with Confidence: Tips to Improve Your Communication Skills
At a glance
WHAT IT’S REALLY ABOUT
Cut filler, fix uptalk, and choose words for confidence responses
- Confidence improves when you remove filler words (“um,” “you know,” “I mean”) and replace them with purposeful silence and a steady breath before speaking.
- Uptalk (ending statements with a rising tone) can make you sound uncertain, so ending with a slightly lower tone helps your message land as a firm statement.
- Small word-choice habits—like ending with “Does that make sense?”, overusing “just,” and leaning on adverbs like “basically” or “literally”—reduce perceived authority and clarity.
- For questions you can’t answer on the spot, you can respond credibly by pausing, anchoring to your past experience (“I haven’t run across that before”), and offering a concrete next step.
- In presentations and sales contexts, framing what you can do as something you’re “confident” about creates reassurance while you investigate unknowns.
IDEAS WORTH REMEMBERING
5 ideasReplace filler with silence to instantly sound more in control.
Instead of starting with “um” or making noise while thinking, pause and breathe; the quiet signals composure and gives you time to form a clear first sentence.
Let your breath be the first “word.”
A deliberate inhale before answering prevents rushed, vague starts and pulls attention toward what you say next.
End statements with downward tone to avoid sounding unsure.
Uptalk makes declarations feel like requests for permission; a slightly lowered ending cadence communicates certainty (the “pass the salt” model).
Stop asking “Does that make sense?” and invite dialogue instead.
That phrase can signal insecurity and may unintentionally insult the listener; alternatives like “What are your thoughts?” or “Any questions or feedback?” keep confidence while opening conversation.
Remove “just” to eliminate verbal shrinking.
“I just wanted to check in” sounds hesitant and apologetic; “I wanted to check in” sounds direct and intentional without being rude.
WORDS WORTH SAVING
5 quotesIf you wanna sound confident, you gotta serve your words straight.
— Jefferson Fisher
Wherever the fluff would be, just get used to silence.
— Jefferson Fisher
Let your breath be the first word that you say.
— Jefferson Fisher
Instead of saying, "Does that make sense?" you can replace that with, "What are your thoughts?"
— Jefferson Fisher
You don't have to have this immediate, ASAP answer.
— Jefferson Fisher
High quality AI-generated summary created from speaker-labeled transcript.