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A framework for PM skill development | Vikrama Dhiman (Gojek)

Vikrama Dhiman heads all things product at Gojek, including product management, design, program management, and research, across Indonesia, Singapore and India. He has over 16 years of experience building internet products, consults with Fortune 500 companies, and is among the most well-known and respected product leaders in all of Asia. In our conversation, we discuss: • The most common traits among successful product managers • The 3 W’s framework for PM career growth • The Four A’s of leveling up in product management • The right way to push back as a PM • Common pitfalls that stall PM careers • Vikrama’s advice for transitioning into product management • Why intent alone is not enough — Brought to you by: • Uizard—AI-powered prototyping for visionary product leaders: https://uizard.io/lenny • Webflow—The web experience platform: https://webflow.com • Coda—The all-in-one collaborative workspace: https://coda.io/lenny Find the transcript at: https://www.lennysnewsletter.com/p/a-framework-for-pm-skill-development Where to find Vikrama Dhiman: • X: https://twitter.com/vikramadhiman • LinkedIn: https://www.linkedin.com/in/vikrama/ • Website: https://www.vikramadhiman.com/ Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ In this episode, we cover: (00:00) Vikrama’s background (03:56) Three common traits among great PMs (07:09) The first W: What you produce (15:40) The second W: What you bring to the table (18:58) The third W: What’s your operating model? (20:36) Three traits that make you a great PM to work with (21:49) How to improve the quality and quantity of your outputs (23:26) The art of the pushback (26:55) Common factors that impede career growth (33:39) Vikrama’s personal reflections (39:33) Choosing which skill(s) to focus on developing (46:28) The ambiguity of the PM role (51:47) The 8 axis for PM growth (56:57) Contrarian corner: Why intent alone is not enough (59:30) Lightning round Referenced: • Taxi mafias, cash vaults, and 100% MoM growth: The story behind Southeast Asia’s biggest startup | Kevin Aluwi (Gojek): https://www.lennysnewsletter.com/p/taxi-mafias-cash-vaults-and-100-mom • How to scrappily hire for, measure, and unlock growth | Crystal Widjaja, Gojek and Kumu: https://www.lennysnewsletter.com/p/how-to-hire-for-measure-and-unlock • Gojek: https://www.gojek.com/en-id • SQL: https://en.wikipedia.org/wiki/SQL • Oracle: https://www.oracle.com/ • Crystal Widjaja on LinkedIn: https://www.linkedin.com/in/crystalwidjaja • Raditya Wibowo: https://www.linkedin.com/in/raditya-wibowo-a0845436/?originalSubdomain=id • Sidu Ponnappa on LinkedIn: https://www.linkedin.com/in/sidup • Leveraging mentors to uplevel your career | Jules Walter (YouTube, Slack): https://www.lennysnewsletter.com/p/leveraging-mentors-to-uplevel-your • Kevin Aluwi on LinkedIn: https://www.linkedin.com/in/kaluwi/ • Workday: https://www.workday.com/ • Salesforce: https://www.salesforce.com/ • Small Data: The Tiny Clues That Uncover Huge Trends: https://www.amazon.com/Small-Data-Clues-Uncover-Trends/dp/1250080681 • Originals: How Non-Conformists Move the World: https://www.amazon.com/Originals-How-Non-Conformists-Move-World/dp/014312885X • Thinking, Fast and Slow: https://www.amazon.com/Thinking-Fast-Slow-Daniel-Kahneman/dp/0374533555 • Miss Congeniality on Prime Video: https://www.amazon.com/Miss-Congeniality-Sandra-Bullock/dp/B002R5HQDK • Schitt’s Creek on Prime Video: https://www.amazon.com/Schitts-Creek/dp/B083LDRW9F • DramaBox: https://www.dramaboxapp.com/ • Am I Overthinking This?: Over-Answering Life’s Questions in 101 Charts: https://www.amazon.com/Am-Overthinking-This-Over-answering-questions/dp/1452175861/ • Crazy Rich Asians on Prime Video: https://www.amazon.com/Crazy-Rich-Asians-Constance-Wu/dp/B07JGJFXBF • 9 Best Hawker Centers in Singapore—and What to Eat There: https://www.afar.com/magazine/best-hawker-centers-in-singapore-and-what-to-eat-there Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Lenny may be an investor in the companies discussed.

Lenny RachitskyhostVikrama Dhimanguest
May 11, 20241h 12mWatch on YouTube ↗

At a glance

WHAT IT’S REALLY ABOUT

Vikrama Dhiman shares pragmatic framework for accelerating PM careers

  1. Vikrama Dhiman, Head of Product at Gojek, breaks down a practical framework for product manager career growth built around three “What’s”: what you produce, what you bring to the table, and your operating model. He argues early-career PMs should obsess over outputs and execution quality, not strategy or abstract “impact,” and that strong artifacts (PRDs, briefs, strategy docs) are key proof of value. As PMs grow, their leverage comes from how they work with others—raising hard issues well, getting decisions made, and focusing on what they can control, their relationship with change, and the stories they tell about themselves. He also shares a skills matrix (data, design/research, tech, strategy, communication, collaboration, organization, community) and how he uses it to develop and transition talent into PM roles.

IDEAS WORTH REMEMBERING

5 ideas

Early in your PM career, optimize for outputs and execution, not strategy.

Managers and teams primarily need you to ship things, write solid docs, and unblock work—trying to “own strategy” too early often means neglecting the basics that actually build trust and reputation.

Maintain IC skills and tangible output even as you become senior.

Great senior PMs and leaders still roll up their sleeves—writing product notes, shaping GTM briefs, refining experiments—which both sharpens their judgment and earns credibility with teams.

Your artifacts are your “impact on impact.”

High-quality PRDs, strategy docs, design briefs, and Jira stories turn direction into concrete action; weak artifacts are a common reason PMs on impactful products don’t see corresponding career growth.

Adopt a deliberate operating model: how you work matters as much as what you ship.

Vikrama’s three rules—raise difficult issues without being difficult, surface important topics without making it about you, and get decisions made without making all decisions yourself—separate trusted leaders from argumentative blockers.

Focus your energy on what you control and your rate of change.

Careers often stall when PMs fixate on org politics, scope, or assignments instead of improving skills; benchmarking yourself against industry bests and targeting one or two growth areas at a time keeps your learning curve steep.

WORDS WORTH SAVING

5 quotes

The really strong product managers are good at usually two of the three, but the ones who rise are performing well on all three axes.

Vikrama Dhiman

Focus on outputs at the start of your career—and don’t forget outputs even when you grow in your career.

Vikrama Dhiman

You must have that impact on impact through the artifacts that you work on.

Vikrama Dhiman

Raise difficult issues without being difficult to work with; bring out important topics without drawing importance to yourself; get decisions made without making all the decisions yourself.

Vikrama Dhiman

It’s never too late to do what you want to do and what you want to be.

Vikrama Dhiman

The three-W framework for PM career growth: outputs, impact-on-impact, operating modelEarly-career focus on execution and tangible outputs vs. strategy and visionQuality and breadth of PM artifacts (PRDs, strategy docs, Jira, briefs) as career acceleratorsOperating model: communication, collaboration, and the art of pushback with stakeholdersCommon career stall points: focusing on what you can’t control, slowing your rate of change, and limiting self-storiesSkill axes for PM excellence: data, design/research, technology, strategy, communication, collaboration, organization, communityTransitioning from other roles into PM using targeted skill development and mentorship

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