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Building a long and meaningful career | Nikhyl Singhal (Meta, Google)

Nikhyl Singhal is VP of Product at Meta, overseeing teams building messaging, groups, stories, and the main Facebook feed. Before that, he served as the Chief Product Officer at Credit Karma and held various leadership roles at Google, leading teams on Google Photos and Google Hangouts. Nikhyl was also co-founder of three startups, including SayNow and Cast Iron Systems, which were acquired by Google and IBM, respectively. Alongside his successful career, he is passionate about coaching and mentoring, sharing his knowledge through the Skip podcast, newsletter and CPO community. In this episode, we discuss: • Finding your North Star and building a long and meaningful career • Why your superpower may actually be holding you back • Wisdom for aspiring product managers in the early stages of their career • Reasons you aren’t getting promoted, and advice on what to change • How to avoid short-term thinking early in your career and how to become a better manager long-term • Signs you work at an “ex-growth” company and that it’s time to leave • Signs the IC path is a reasonable pursuit • The importance of finding a community — Brought to you by Superhuman—The fastest email experience ever made | Microsoft Clarity—See how people actually use your product | Eppo—Run reliable, impactful experiments Find the transcript at: https://www.lennysnewsletter.com/p/building-a-long-and-meaningful-career Where to find Nikhyl Singhal: • Twitter: https://twitter.com/nikhyl • Newsletter: https://theskip.substack.com/ • Podcast: https://www.skip.community/ • Skip CPO Community: https://www.linkedin.com/company/skip-community-for-cpos/ Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • Twitter: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ In this episode, we cover: (00:00) Nikhyl’s background (04:37) Nikhyl’s mentoring approach during critical periods of change (07:07) The power of long-term career planning (10:36) The value of gaining varied experiences rather than merely collecting logos on your resume (12:52) The unique benefits of working at a “MAGMA” company (14:50) Ex-growth companies and the impact of 0% interest rates (20:19) Signs your company may be struggling to find the right product-market fit (21:32) When you should stay at an ex-growth company (22:34) Early career advice for product managers (25:25) Mid-career strategies for promotion (29:47) Summarizing the 4 reasons you may not be getting promoted (30:15) The value of authentic feedback (33:29) Tactical tips for getting better feedback (34:46) Addressing management challenges in tech (39:50) Opportunities for those who prefer the IC path (45:25) How to become a better manager through community building (47:40) Nikhyl’s community, The Skip (51:27) Lenny’s Slack community (52:54) Late-career advice and identifying skills that need reshaping (57:07) Why it’s so important to listen to contradictory feedback (59:45) Nikhyl’s “superpower” and “shadow” (1:02:20) Mental health challenges and the third act of your career (1:08:44) Examples of North Star metrics in the third act of your career (1:12:20) Lightning round Referenced: • Annie Pearl on Lenny’s Podcast: https://www.lennyspodcast.com/behind-the-scenes-of-calendlys-rapid-growth-annie-pearl-cpo/ • The Skip podcast episode about ex-growth companies: https://www.skip.community/should-i-join-or-leave-an-x-hypergrowth-company/ • Jules Walter on Lenny’s Podcast: https://www.lennyspodcast.com/leveraging-mentors-to-uplevel-your-career-jules-walter-youtube-slack/ • Skip Community for CPOs on LinkedIn: https://www.linkedin.com/company/skip-community-for-cpos/ • Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers: https://www.amazon.com/Crossing-Chasm-3rd-Disruptive-Mainstream/dp/0062292986/ • Leadership and Self-Deception: Getting Out of the Box: https://www.amazon.com/Leadership-Self-Deception-Getting-Out-Box/dp/B07H3G1KCN • Rise on Disney+: https://www.disneyplus.com/movies/rise/6Yv1uRnw2uAJ • Arc browser: https://arc.net/ • Josh Miller (CEO of The Browser Company) on Lenny’s Podcast: https://www.lennyspodcast.com/competing-with-giants-an-inside-look-at-how-the-browser-company-builds-product-josh-miller-ceo/ Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Lenny may be an investor in the companies discussed.

Nikhyl SinghalguestLenny Rachitskyhost
Jun 11, 20231h 25mWatch on YouTube ↗

CHAPTERS

  1. 0:00 – 1:04

    Greyhound-track lesson: why reaching the goal can leave you empty

    Nikhyl opens with a vivid story about greyhound races and the “fake rabbit,” using it as a metaphor for careers built around a single, external milestone. He frames the risk: when you finally “catch the rabbit” (title, money, status), you can lose motivation and even create conflict to fill the void.

    • Metaphor of chasing a moving target vs. planning what comes after
    • How single-goal careers can lead to sadness or restlessness
    • The danger of creating “war when peace is needed” after achieving success
  2. 1:04 – 7:08

    Nikhyl’s background and how he mentors during “911 calls”

    Lenny introduces Nikhyl’s career across Meta/Facebook, Google, and Credit Karma, plus multiple startups. Nikhyl explains he’s mentored hundreds of PMs, especially during high-stakes transition moments he calls “911 calls.”

    • Career overview: Google, Credit Karma, Meta, startups
    • Mentoring at scale and defining what “mentor” means
    • Focusing coaching on dilemmas, forks in the road, and transitions
  3. 7:08 – 11:18

    Think long-term: design your career like a product (and focus on the job after next)

    Nikhyl argues that many career decisions are too reactive and short-term (bad boss, slow shipping, frustration). His alternative is to work backward from an end state and treat career planning like product versioning—optimizing for the role after next, not just the next move.

    • Short-term triggers often produce lateral (not forward) moves
    • Work backward from an end state; career as V1/V2/V3
    • “The Skip” mindset: optimize for boss’s-boss job / role after next
    • Promotion should be in service of a longer arc
  4. 11:18 – 14:41

    Don’t collect logos—collect experiences (and when ‘MAGMA’ matters)

    They explore the tension between chasing prestigious company brands and pursuing fulfilling, builder-oriented work. Nikhyl endorses varied experiences (pre-PMF, growth, scale, consumer vs. B2B) and explains why big-tech scale experience can be uniquely valuable—especially for executives.

    • “Logo chasing” can be shallow and misaligned with building
    • Diverse experiences make you a better builder
    • Value of scale lessons from MAGMA/FAANG-type companies
    • Big-brand experience is most critical when hiring for exec roles
  5. 14:41 – 20:19

    Ex-growth companies: what changed when 0% rates ended—and why it’s risky

    Nikhyl defines “ex-growth companies” as businesses capitalized and staffed like growth-stage winners but still searching for product-market fit. He links the shift to the end of cheap capital and predicts boards will force painful resets, creating major career and compensation risk for employees.

    • Hypergrowth era depended on distribution + cheap capital
    • 0% interest rates ending changed the hiring/growth equation
    • Ex-growth firms can look stable (no layoffs, still hiring) while being fragile
    • Equity-heavy compensation becomes a major opportunity-cost trap
  6. 20:19 – 22:34

    How to spot weak PMF—and when staying might still make sense

    They translate product-market fit into a practical signal: how much “pull” the product has versus how hard the company must push through marketing/sales. Nikhyl offers exceptions where staying can be rational (unique learning scope, executive seat, bounded loyalty), while warning against staying out of fear.

    • PMF signal: customer pull / “sucking sound” vs. heavy push
    • Mismatch red flag: high valuation + still searching for pull
    • Employee vs. founder options (founders can recap; employees can’t)
    • Valid reasons to stay: rare role scope, learning, bounded loyalty
    • Bad reason to stay: fear of job search
  7. 22:34 – 25:25

    Early-career PM advice: pick a lane, build world-class strengths, craft your story

    Nikhyl recommends early PMs build deep strength in at least one “ambiguity” area rather than staying generic. He also urges PMs to proactively shape the narrative they’ll tell future employers—like writing an Amazon-style press release for their own career outcomes.

    • Choose a lane: craft, market ambiguity, org ambiguity, domain expertise, team/leadership skills, growth
    • Be intentional about what you’re becoming world-class at
    • Create a clear ‘story to tell’ about what you did and learned
    • Plan the narrative first; then execute day-to-day work to match
  8. 25:25 – 30:41

    Mid-career promotions: the four common reasons you’re not advancing

    Nikhyl breaks down promotion blockers into four buckets, emphasizing that “asking your manager” often doesn’t reveal the real constraint. The reasons range from missing advocacy and role scarcity to impatience and real development gaps that the candidate can’t (or won’t) address.

    • 1) Lack of advocacy: nobody ‘sees the magic’
    • 2) The next role doesn’t exist (especially post-delayering)
    • 3) Impatience—leadership growth has lagging signals
    • 4) Real development area + weak recognition/acceptance of it
  9. 30:41 – 33:24

    Getting authentic feedback: how to find the truth beyond formal systems

    They dig into how to distinguish ‘I’m great but unseen’ from ‘I’m not as strong as I think.’ Nikhyl argues formal feedback systems often miss the truth; the best approach is to triangulate real perceptions, listen without defensiveness, and create safety so people will be honest.

    • Formal feedback ≠ ground truth, especially in large companies
    • Triangulate: peers, occasional collaborators, close partners
    • Don’t justify or argue—learn to absorb and reflect back feedback
    • Create psychological safety and non-retaliation cues
  10. 33:24 – 34:45

    Tactical feedback hacks: amplify feedback-givers and earn better input over time

    Nikhyl shares simple tactics to increase feedback quality and frequency. One powerful move: publicly credit people for giving you feedback, reinforcing that it’s valued and safe—turning feedback into a norm instead of a threat.

    • Repeat feedback back better than it was delivered to build trust
    • Publicly acknowledge feedback contributions to reward honesty
    • Use staff/forums to normalize learning from feedback
    • Make giving feedback socially safe and professionally positive
  11. 34:45 – 39:51

    Why tech managers often struggle—and a better model for new managers

    Nikhyl argues tech systematically undertrains managers, creating a widespread capability gap. For first-time managers, he offers two core principles: share the steering wheel (sidecar model) and remember you must be invited into someone’s work—management is earned, not imposed.

    • Industry failure: promoting without training (weak coupling of build vs. lead skills)
    • Sidecar model: stay attached, counsel, and share responsibility
    • You must be ‘invited in’—don’t force your way into someone’s domain
    • Start with: ‘How can I help?’ and pick specific partnership areas
  12. 39:51 – 45:22

    The senior IC path: why it’s becoming real (and why it’s good for builders)

    They discuss the rise of senior individual contributor tracks in product, accelerated by delayering and a shift away from expansion-driven management. Nikhyl believes this corrects a long-standing “bug” in PM careers—making it possible to stay a builder and still grow in seniority and impact.

    • IC tracks expanding due to fewer layers and fewer initiatives
    • Correcting the ‘everyone must become a manager’ PM norm
    • Better hiring signal: deep mastery vs. shallow management stints
    • Expectation that IC ladders will harden and normalize over time
  13. 45:22 – 52:54

    Community as the missing manager training—and how Nikhyl built The Skip

    Nikhyl proposes community as the most effective learning engine where formal training is weak—offering safety, shared context, and practical playbooks. He explains how The Skip CPO community started organically during the pandemic, scaled carefully to preserve trust, and supports lonely leaders at the top.

    • Community creates safety, authenticity, and ‘you’re not alone’ support
    • Social tools (Slack/Discord/Zoom) enable modern peer learning
    • Origin story: small CPO group → trusted network → careful growth
    • Scaling community risks trust; balance access with authenticity
  14. 52:54 – 1:02:19

    Late-career growth: superpowers, shadows, and listening to contradictory feedback

    Nikhyl introduces ‘shadows of superpowers’—how strengths that propelled someone up can become constraints at higher levels. The key unlock is to treat contradictory feedback as signal, revisit the “discard pile,” and recognize that perception becomes reality as you rise.

    • What got you here won’t get you there—superpowers create shadows
    • Examples: decisiveness vs. listening; storytelling vs. details; growth vs. innovation
    • Don’t dismiss contradictory feedback—interrogate anomalies
    • Review discarded feedback and take it seriously as you level up
  15. 1:02:19 – 1:12:26

    Act three and mental health: building a second North Star for a 60-year career

    Nikhyl explains how many successful leaders hit mental health challenges after achieving their original goal—like the greyhound catching the rabbit. He reframes careers into three acts and encourages building an ‘act three’ North Star early, often shifting from accumulation to giving and legacy.

    • Success can trigger loss of purpose and unhealthy coping
    • Careers may span 60+ years; act three can be as long as acts one and two
    • Two act-three arcs: scaled economics (more money) vs. giving/impact
    • Design a motivating ‘what’s next’ before you arrive at the milestone
  16. 1:12:26 – 1:25:50

    Lightning round: books, interview questions, favorite products, and operating cadence

    In rapid-fire questions, Nikhyl shares influential books, a favorite interview prompt that forces authenticity, and a standout product (Arc). He also describes a high-leverage leadership practice: treating the team’s meeting system like a product, iterating quarterly to improve execution.

    • Book recs: Crossing the Chasm; Leadership and Self-Deception
    • Interview question: challenge conventional wisdom to reveal real opinions
    • Favorite product: Arc browser and why mature categories still have room to innovate
    • Execution tip: quarterly ‘meeting OS’ iterations as a scaling lever

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