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Lenny's PodcastCompeting with giants: An inside look at how The Browser Company builds product | Josh Miller (CEO)
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Episode Details
EPISODE INFO
- Released
- March 19, 2023
- Duration
- 1h 28m
- Channel
- Lenny's Podcast
- Watch on YouTube
- ▶ Open ↗
EPISODE DESCRIPTION
Josh Miller is the CEO and co-founder of The Browser Company, where he helped build Arc, my go-to web browser. In today’s episode, we get an inside look at the unique structure and values of The Browser Company and how their company culture has helped them land some of the best talent in tech. Josh shares ways that his company embraces experimentation, including their “optimizing for feelings” approach to building, and explains why extreme transparency is at the forefront of everything they do. Special invite link to skip the waitlist: https://arc.net/gift/lenny — Brought to you by Writer—Generative AI for the enterprise | Dovetail—Bring your customer into every decision | Linear—The new standard for modern software development Find the full transcript at: https://www.lennyspodcast.com/competing-with-giants-an-inside-look-at-how-the-browser-company-builds-product-josh-miller-ceo/#transcript Where to find Josh Miller:
- Twitter: https://twitter.com/joshm
- LinkedIn: https://www.linkedin.com/in/josh-miller-b31259106/
Where to find Lenny:
- Newsletter: https://www.lennysnewsletter.com
- Twitter: https://twitter.com/lennysan
- LinkedIn: https://www.linkedin.com/in/lennyrachitsky/
Referenced:
- Early access to Arc: https://arc.net/gift/lenny
- The Browser Company: https://thebrowser.company/
- Hursh Agrawal on LinkedIn: https://www.linkedin.com/in/hurshagrawal/
- Hacker News: https://news.ycombinator.com/
- Scott Belsky on LinkedIn: https://www.linkedin.com/in/scottbelsky/
- Notes on Roadtrips: https://thebrowser.company/values/
- Shahed Khan on Twitter: https://twitter.com/_shahedk
- Paper by FiftyThree: https://www.hellobrio.com/blog/digital-drawing-paper-fiftythree
- Vimeo: https://vimeo.com/
- Peter Vidani on Twitter: https://twitter.com/pter
- The Verge: https://www.theverge.com/
- Ellis Hamburger on LinkedIn: https://www.linkedin.com/in/ellishamburger/
- Airbnb’s Snow White project: https://uxdesign.cc/how-airbnb-proved-that-storytelling-is-the-most-important-skill-in-design-15d04ac71039
- General Magic: https://www.generalmagicthemovie.com/
- Linear: https://linear.app/
- Raycast: https://www.raycast.com/
- Cron: https://cron.com/
- Thrive Capital: https://thrivecap.com/
- Tuple: https://tuple.app/
- Figma: https://www.figma.com/
- Harold and the Purple Crayon: https://www.amazon.com/Harold-Purple-Crayon-Crockett-Johnson/dp/0062086529
- Seeing Is Forgetting the Name of the Thing One Sees: https://www.amazon.com/Seeing-Forgetting-Name-Thing-Sees/dp/0520256093/
- God Save Texas: A Journey into the Soul of the Lone Star State: https://www.amazon.com/God-Save-Texas-Journey-State/dp/0525520104
- The Last of Us on HBO: https://www.hbo.com/the-last-of-us
- Adam Curtis documentaries on YouTube: https://www.youtube.com/playlist?list=PLStWlBRkr0N_aYjPmbrrjm_rsstpkUBLc
- Notion: https://www.notion.so/
In this episode, we cover: (00:00) Josh’s background (04:37) Arc and the metrics they use to track growth (05:23) Arc’s retention numbers (09:03) Josh’s product-building philosophy and why he believes in optimizing for feelings (19:38) How The Browser Company’s values create a culture that allows them to ship so quickly (23:27) The “Notes on Roadtrips” doc about values (28:29) How Josh is able to hire such amazing talent (38:10) The good and bad of building in public (45:57) Some of the odd teams at The Browser Company and why Josh calls it a prototype-driven culture (46:42) The membership team (48:48) The storytelling team (52:41) Why The Browser Company doesn’t have traditional PMs (54:48) A case for adding PMs (58:13) The role of data, even in a company that optimizes for feelings (59:11) Airbnb’s Snow White project (1:02:55) How impactful moments in Josh’s life influenced values at The Browser Company (1:03:49) How the film General Magic has inspired Josh (1:05:13) The value of novel names (1:07:31) Why The Browser Company’s approach works for Arc (1:13:28) Why you need to nail latency and why Josh loves Tupl (1:15:14) The shift to cloud computing and the ultimate vision at The Browser Company (1:23:56) Lightning round Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.
SPEAKERS
Josh Miller
guestLenny Rachitsky
hostNarrator
otherNarrator
other
EPISODE SUMMARY
In this episode of Lenny's Podcast, featuring Josh Miller and Lenny Rachitsky, Competing with giants: An inside look at how The Browser Company builds product | Josh Miller (CEO) explores Inside Arc: Building a Feelings-First Browser To Rival Giants Josh Miller, CEO and co‑founder of The Browser Company, explains how Arc is built to be far more than a traditional browser—an “internet computer” that reimagines how people use the web. He contrasts Silicon Valley’s metric-obsessed culture with The Browser Company’s philosophy of optimizing for how software makes people feel, while still using data as a supporting tool. Josh details their unconventional org design, values-driven culture, and prototype-heavy approach, including teams like Membership and Storytelling, no formal PM org, and radical public transparency as a way to earn user trust. He also outlines the long-term vision: if everything moves to the cloud, the true platform becomes the browser-like interface to the internet—and Arc aims to be to the browser what the iPhone was to the cellphone.
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