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How to measure and improve developer productivity | Nicole Forsgren (Microsoft Research, Github)

Dr. Nicole Forsgren is a developer productivity and DevOps expert who works with engineering organizations to make work better.

Nicole ForsgrenguestLenny Rachitskyhost
Jul 30, 20231h 16mWatch on YouTube

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Episode Details

EPISODE INFO

Released
July 30, 2023
Duration
1h 16m
Channel
Lenny's Podcast
Watch on YouTube
▶ Open ↗

EPISODE DESCRIPTION

Dr. Nicole Forsgren is a developer productivity and DevOps expert who works with engineering organizations to make work better. Best known as co-author of the Shingo Publication Award-winning book Accelerate and the DevOps Handbook, 2nd edition and author of the State of DevOps Reports, she has helped some of the biggest companies in the world transform their culture, processes, tech, and architecture. Nicole is currently a Partner at Microsoft Research, leading developer productivity research and strategy, and a technical founder/CEO with a successful exit to Google. In a previous life, she was a software engineer, sysadmin, hardware performance engineer, and professor. She has published several peer-reviewed journal papers, has been awarded public and private research grants (funders include NASA and the NSF), and has been featured in the Wall Street Journal, Forbes, Computerworld, and InformationWeek. In today’s podcast, we discuss:

  • Two frameworks for measuring developer productivity: DORA and SPACE
  • Benchmarks for what good and great look like
  • Common mistakes to avoid when measuring developer productivity
  • Resources and tools for improving your metrics
  • Signs your developer experience needs attention
  • How to improve your developer experience
  • Nicole’s Four-Box framework for thinking about data and relationships

— This episode is brought to you by DX—a platform for measuring and improving developer productivity: https://getdx.com/lenny Find the full transcript at: https://www.lennysnewsletter.com/p/how-to-measure-and-improve-developer Where to find Nicole Forsgren:

Where to find Lenny:

In this episode, we cover: (00:00) Nicole’s background (07:55) Unpacking the terms “developer productivity,” “developer experience,” and “DevOps” (10:06) How to move faster and improve practices across the board (13:43) The DORA framework (18:54) Benchmarks for success (22:33) Why company size doesn’t matter (24:54) How to improve DevOps capabilities by working backward (29:23) The SPACE framework and choosing metrics (32:51) How SPACE and DORA work together (35:39) Measuring satisfaction (37:52) Resources and tools for optimizing metrics (41:29) Nicole’s current book project (45:43) Common pitfalls companies run into when rolling out developer productivity/optimizations (47:42) How the DevOps space has progressed (50:07) The impact of AI on the developer experience and productivity (54:04) First steps to take if you’re trying to improve the developer experience (55:15) Why Google is an example of a company implementing DevOps solutions well (56:11) The importance of clear communication (57:32) Nicole’s Four-Box framework (1:05:15) Advice on making decisions (1:08:56) Lightning round Referenced:

Find all lightning round references at: https://www.lennyspodcast.com/ Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Lenny may be an investor in the companies discussed.

SPEAKERS

  • Nicole Forsgren

    guest
  • Lenny Rachitsky

    host

EPISODE SUMMARY

In this episode of Lenny's Podcast, featuring Nicole Forsgren and Lenny Rachitsky, How to measure and improve developer productivity | Nicole Forsgren (Microsoft Research, Github) explores Measuring Developer Productivity: DORA, SPACE, and DevEx That Works Nicole Forsgren, co-author of Accelerate and the DORA reports, breaks down how to rigorously measure and improve developer productivity and experience. She explains the DORA metrics (speed and stability) and the SPACE framework (a holistic way to pick balanced metrics), and how they fit together in practice.

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