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The most rational take on AI you’ll hear this year

Benedict Evans is an independent analyst and former partner at Andreessen Horowitz, where he spent years as their in-house “thinker” tracking the most important technology trends. For the past six years, he’s been publishing deeply researched presentations on where tech is heading, most recently focused on AI’s transformation of the economy. His work is read by founders, investors, and operators trying to make sense of a noisy field. His most controversial opinion: AI is as big a deal as the internet or mobile—and only as big. *In our in-depth conversation, we discuss:* 1. Why we’re in “1997” for AI—early, exciting, and deeply uncertain about what comes next 2. Where value will actually accrue in the AI stack 3. The anti-AI backlash, and where it may lead 4. The surprising boom in consulting and professional services at AI companies 5. Why distribution is becoming the ultimate moat as software gets easier to build 6. Why the right question about your job isn’t “What percent can AI do?” but “Is this a task or a job?” 7. Why things will probably be okay—and what you need to do to prepare *Brought to you by:* WorkOS—Make your app enterprise-ready, with SSO, SCIM, RBAC, and more: https://workos.com/lenny Vanta—Automate compliance, manage risk, and accelerate trust with AI: https://vanta.com/lenny *Episode transcript:* https://www.lennysnewsletter.com/p/a-rational-conversation-on-where *Archive of all Lenny's Podcast transcripts:* https://www.dropbox.com/scl/fo/yxi4s2w998p1gvtpu4193/AMdNPR8AOw0lMklwtnC0TrQ?rlkey=j06x0nipoti519e0xgm23zsn9&st=ahz0fj11&dl=0 *Where to find Benedict Evans:* • LinkedIn: https://www.linkedin.com/in/benedictevans • Newsletter: https://www.ben-evans.com/newsletter • Website: https://www.ben-evans.com *Where to find Lenny:* • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ *In this episode, we cover:* (00:00) Introduction to Benedict Evans (02:19) What people aren’t pricing in about AI’s impact (06:24) Why we’re in the 1997 moment of AI (09:44) The unexpected boom in professional services and consultants (17:44) Why distribution is becoming the ultimate moat (23:17) The coming job transformation: what’s real vs. panic (27:33) Why AGI definitions keep shifting (38:11) Where value will accrue: models vs. applications (42:55) Distribution wars: Google, Meta, Apple, and OpenAI (48:12) The anti-AI sentiment and backlash (53:11) How to raise kids in an AI future (58:27) What jobs to steer toward or away from (59:20) The question nobody’s asking about AI (1:06:25) How to be successful in this coming future (1:08:43) AI corner (1:11:43) Lightning round *Referenced:* • Andreessen Horowitz: https://a16z.com • AI Eats the World: https://youtu.be/niJpDnNtNp4 • VisiCalc: https://en.wikipedia.org/wiki/VisiCalc • McKinsey & Company: https://www.mckinsey.com • Bain & Company: https://www.bain.com • Accenture: https://www.accenture.com • Jevons paradox: https://en.wikipedia.org/wiki/Jevons_paradox • Benedict’s post on LinkedIn about Excel: https://www.linkedin.com/posts/benedictevans_younger-people-may-not-believe-this-but-activity-7303217994459938816-PNqu • The AI-native startup: 5 products, 7-figure revenue, 100% AI-written code | Dan Shipper (co-founder/CEO of Every): https://www.lennysnewsletter.com/p/inside-every-dan-shipper • Dario Amodei on X: https://x.com/DarioAmodei • Marc Andreessen: The real AI boom hasn’t even started yet: https://www.lennysnewsletter.com/p/marc-andreessen-the-real-ai-boom • Frame.io: https://frame.io • Food Marketing Institute: https://en.wikipedia.org/wiki/Food_Marketing_Institute • Llama: https://www.llama.com • Steven Sinofsky on X: https://x.com/stevesi • Drake meme: https://imgflip.com/memegenerator/343699919/Drake-Hotline-Bling-Transparent-Background • Ex-Google CEO Gets Booed While Discussing AI in Commencement Speech | WSJ News: https://www.youtube.com/watch?v=tNH43a1EI7s • Jonathan Swift’s quote: https://www.goodreads.com/quotes/9838985-you-cannot-reason-a-person-out-of-a-position-he • George Carlin’s quote: https://www.brainyquote.com/quotes/george_carlin_391403 • Fujitsu: https://global.fujitsu • O*NET OnLine: https://www.onetonline.org • Pete Holmes’s website: https://peteholmes.com • The Seventh Seal: https://www.imdb.com/title/tt0050976 • Ericsson R310s phone: https://en.wikipedia.org/wiki/Ericsson_R310s • i-mate phone: https://en.wikipedia.org/wiki/I-mate *Recommended books:* • Three Men in a Boat: https://www.amazon.com/Three-Men-Boat-Jerome-K/dp/1512099899 • Nature’s Metropolis: Chicago and the Great West: https://www.amazon.com/Natures-Metropolis-Chicago-Great-West/dp/0393308731 _Production and marketing by https://penname.co/._ _For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com._ Lenny may be an investor in the companies discussed.

Benedict EvansguestLenny Rachitskyhost
May 31, 20261h 19mWatch on YouTube ↗

CHAPTERS

  1. 0:00 – 1:15

    Setting the tone: AI is internet-scale—and job doom is overhyped

    Benedict Evans opens with a deliberately provocative framing: AI is as big a deal as the internet or mobile—no more and no less. He immediately pushes back on “jobpocalypse” narratives and previews a pragmatic mindset for individuals navigating the transition.

    • AI’s impact is comparable to the internet/mobile: enormous, but not mystical
    • Job displacement panic is usually simplistic; firms don’t fire everyone overnight
    • AI labs themselves are hiring aggressively—signaling complexity, not instant automation
    • Anti-AI sentiment exists, but rejecting the tools won’t help individuals
    • The most actionable posture: engage, learn, and become competent with the technology
  2. 1:15 – 6:16

    What we’re not pricing in: “It’s 1997” and we still don’t know the shape of AI

    Lenny asks what people are missing about AI’s impact, and Benedict argues the core mistake is assuming maturity and inevitability. Like the internet in 1997, AI is exciting but incomplete, adoption is uneven, and many of the most important products and categories haven’t been invented yet.

    • AI debates often jump to Industrial-Revolution-scale claims without clarity
    • The better analogy is early internet: lots of promise, lots that doesn’t work yet
    • Adoption is highly uneven: power users vs. occasional users vs. non-users
    • Premature “who wins” predictions resemble 1997 bets on Yahoo vs. Excite
    • A key theme: radical uncertainty—many confident predictions will be wrong
  3. 6:16 – 9:45

    Timeline and uneven adoption: why some roles feel the shift first

    Benedict explains that software development is already experiencing a major AI-driven shift, while many other industries are still unsure how to deploy the tools safely and effectively. He uses the VisiCalc/spreadsheet moment to show why transformations arrive unevenly across professions.

    • Software is already in the “wow, everything changed” phase—other industries are not
    • Law/accounting analogy: early tools look revolutionary to some, irrelevant to others
    • Adoption data shows many people still use AI only weekly (or not at all)
    • The “jagged frontier”: capability is inconsistent and hard to predict
    • Practical deployment issues (hallucinations, workflow fit, risk) slow real change
  4. 9:45 – 17:45

    The surprise boom in consultants and forward-deployed engineers

    Instead of replacing professional services, AI is creating more demand for them—because deployment is an organizational project, not just a software purchase. Benedict argues most companies lack spare capacity to redesign workflows, integrate systems, and train teams without outside help.

    • AI rollouts require redesigning processes, integrating systems, and change management
    • Enterprises don’t keep idle teams ready for months-long transformation projects
    • This drives demand for Accenture-like implementation and “forward deployed” roles
    • The key question: what part is the task vs. the job (and what remains hard)
    • Jevons paradox/price elasticity: cheaper execution often increases total work, not less
  5. 17:45 – 26:03

    Why “automation = mass layoffs” is the wrong mental model

    Benedict critiques job doom narratives as a failure to understand how enterprise change and labor markets work. He frames AI as another platform shift: it removes some work, creates new work, and—crucially—takes time to diffuse through organizations.

    • Labor history: tech repeatedly automates tasks while creating new roles and industries
    • The speed feels faster because infrastructure already exists (internet, devices, cloud)
    • Enterprise adoption is slow: long sales cycles, integration burdens, risk constraints
    • Predicting exposure by “% of tasks automated” is misleading in real professions
    • We often can’t foresee the new jobs unlocked by a new general-purpose technology
  6. 26:03 – 29:46

    AGI and shifting definitions: why the debate keeps moving

    Lenny asks whether AI is different because of AGI/superintelligence potential. Benedict’s take: we lack theories of intelligence and model improvement, so forecasting is mostly vibes—and the terms themselves keep being redefined to match whatever just started working.

    • We don’t have solid theories for intelligence, why models work, or how far they scale
    • “AI is what machines can’t do yet”—once it works, people rename it “software”
    • AGI definitions drift: from human-like intelligence to “economically valuable work”
    • Superintelligence vs. AGI language is inconsistent and often rhetorical
    • Even if progress stopped tomorrow, current capabilities would still transform society
  7. 29:46 – 40:39

    Where value will accrue: models as utilities vs. apps as profit centers

    Benedict argues the biggest open question isn’t whether AI matters, but who captures the value. His default thesis: foundation models may become low-margin commodities (like telecoms or utilities), while differentiated value and profits accrue higher in the stack—if the end-user experience is built in applications.

    • TAM expands as software (and now AI) reaches more of the economy
    • Utility analogy: selling “intelligence like electricity” implies low margins, not dominance
    • Telecom lesson: huge infrastructure spend, exploding usage, but weak shareholder returns
    • Key question: is the chatbot the UX, or do thousands of apps provide real interfaces?
    • If models lack durable differentiation and network effects, pricing power is questionable
  8. 40:39 – 48:11

    Distribution wars: incumbents, defaults, and the fight for the surface area

    Conversation shifts to incumbents and moats: if the underlying capability commoditizes, distribution becomes decisive. Benedict compares LLMs to browsers—thin wrappers where default placement and bundling matter—and discusses Google, Meta, and Apple’s structural advantages.

    • If products converge, distribution and defaults become the moat
    • Browser analogy: minimal UX differentiation; bundling and reach drove outcomes
    • Google/Meta can “spray” adequate AI across massive existing surfaces
    • OpenAI’s strategy looks like “everything everywhere” to find sticky distribution
    • Apple’s on-device and platform control could define a separate AI product layer
  9. 48:11 – 53:12

    Anti-AI backlash: energy, water myths, job fear, and culture-war dynamics

    Lenny raises growing anti-AI sentiment, and Benedict breaks it into many overlapping threads: real concerns, exaggerated claims, and narrative-driven politics. He highlights how limited transparency from AI labs fuels speculation and how public opinion often mixes valid risk with misinformation.

    • Backlash drivers vary: electricity costs, local planning conflicts, job insecurity, “AI slop”
    • Water usage claims are often overstated; impacts can be local rather than national-scale
    • Employment impacts are hard to measure; economists disagree and data is incomplete
    • AI labs share limited usage/productivity metrics—creating an information vacuum
    • Cultural backlash resembles social media’s arc: some true harms plus lots of confusion
  10. 53:12 – 58:28

    Raising kids in an AI future: realism, media literacy, and new failure modes

    Benedict explains he’s less prescriptive than many “future-proof parenting” narratives, but emphasizes enduring challenges around media and trust. He underscores that AI amplifies certain harms (like deepfakes) and connects this to broader themes of technology creating new ways to damage lives—sometimes accidentally.

    • Concern level depends on time horizon: near-term job entrants face more uncertainty
    • Many parenting challenges predate AI: gatekeepers collapsing and information quality
    • Deepfakes shift the scale and accessibility of harm (e.g., synthetic nudes/video)
    • Technology repeatedly introduces new systemic risks, not just new conveniences
    • UK Post Office scandal: even “ordinary” software errors can ruin lives at scale
  11. 58:28 – 1:06:20

    Jobs to steer toward/away from: stop scoring tasks and understand the real work

    Asked about careers, Benedict avoids specific prescriptions and instead attacks simplistic “percent automated” thinking. He argues the right lens is whether the job is merely a task (like pushing an elevator button) or whether the task is embedded in broader human, political, and contextual work—then uses Uber vs. Airbnb to show why impacts differ by industry structure.

    • Career paths are less linear; adaptability matters more than a single “safe” profession
    • Breaking jobs into automatable percentages is misleading and often meaningless
    • Things that seem “safe” can be disrupted indirectly; exposure isn’t always obvious
    • Uber vs. Airbnb: same playbook (software + marketplace), very different market impact
    • Core takeaway: outcomes depend on context—industry dynamics, use cases, and constraints
  12. 1:06:20 – 1:19:50

    How to succeed: immerse yourself, become fluent, and ride the shift

    In closing advice, Benedict is blunt: moral rejection of AI might feel good, but it’s not a strategy. The best odds come from deep hands-on exposure—learning what works, what fails, and how to use AI to become a stronger hire—followed by lighter practical notes in AI Corner and a lightning-round wrap-up.

    • Rejecting AI socially or ideologically is unlikely to help your career
    • Practical edge comes from immersion: learn tools, limits, and workflow integration
    • For job seekers, demonstrating AI competence can matter even amid hiring contraction
    • Benedict’s personal use cases: proofreading, image-based iteration, home redesign
    • AI often “disappears” into automation (e.g., dictation/transcription) as it matures

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