Nikhil KamathEp #10 | WTF is the Next Gen Thinking? Nikhil w/ Navya, Tara, Aadit & Kaivalya
EVERY SPOKEN WORD
150 min read · 30,008 words- 0:00 – 2:05
Intro
- NKNikhil Kamath
[upbeat music] We started today trying to establish what people in your generation are thinking. [upbeat music]
- APAadit Palicha
All cameras rolling?
- TSTara Sutaria
Yeah.
- APAadit Palicha
Let's start.
- NKNikhil Kamath
Ready? So we're gonna spend the first five minutes today talking about how kids of today, the twenty-year-old Zepto guys- [chuckles]
- TSTara Sutaria
I think they've just reached-
- NKNikhil Kamath
can't figure out-
- TSTara Sutaria
[chuckles] I literally think they've just- I think they've just reached.
- NKNikhil Kamath
Are they here?
- TSTara Sutaria
I heard some noise.
- NKNikhil Kamath
It's not them, right?
- APAadit Palicha
No.
- TSTara Sutaria
Okay. Oh, okay.
- NKNikhil Kamath
Then it makes sense.
- TSTara Sutaria
Yeah.
- NKNikhil Kamath
Uh, Tara and Navya, I want to ask you guys, what is wrong with the youth of today that they can't make it to any place on time?
- TSTara Sutaria
Navya, take it away. [chuckles] I'm a part of the youth, so I don't want to comment [chuckles] 'cause I'm one of these people. I was also late.
- NKNikhil Kamath
You were not late, really.
- TSTara Sutaria
I was, like- You were kind of late. I mean, I wasn't as late as them-
- NKNikhil Kamath
Yeah.
- TSTara Sutaria
-but I was a little late. Were you late? 'Cause if you were late, then I was definitely late. [laughing] We were all late, to be honest, but I think they've taken the bar a little too high- I know-
- NKNikhil Kamath
Why, why is that?
- TSTara Sutaria
... being that late. It's unacceptable. We should stand-
- NKNikhil Kamath
Naveli, when you guys go out-
- TSTara Sutaria
Mm.
- NKNikhil Kamath
-say, Tara and Navya are going on... going out to dinner with their respective friends.
- TSTara Sutaria
Mm-hmm.
- NKNikhil Kamath
If that respective friend was to make you wait an hour-
- TSTara Sutaria
Mm
- NKNikhil Kamath
... what would you do?
- 2:05 – 4:00
Zepto Bros Arrive
- APAadit Palicha
I'm sorry.
- TSTara Sutaria
And we're dressed exactly the same. [chuckles] We're not wild guys.
- APAadit Palicha
Nice to meet you. Hello.
- TSTara Sutaria
Hi, nice to meet you. Hi, Navya. Nice to meet you.
- APAadit Palicha
Hi.
- TSTara Sutaria
Hi, Navya. Nice to meet you.
- APAadit Palicha
Good to see you guys. What's up? [exhales]
- TSTara Sutaria
Wow, everyone's really color coordinated today. Yeah.
- APAadit Palicha
I get, I get some- Bangalore sucks. I get some, uh, pause 'cause I got a fever, but now I'm feeling a bit better.
- TSTara Sutaria
Oh, wow.
- APAadit Palicha
So it's been... Yeah. I'm feeling a bit better, but I, whole day got ruined as a result of that.
- TSTara Sutaria
Gosh, do you want some medicine or something?
- APAadit Palicha
Yeah, I popped some paracetamol like before this one.
- TSTara Sutaria
Okay.
- APAadit Palicha
Yeah.
- NKNikhil Kamath
I can't say anything else now.
- APAadit Palicha
Yeah.
- NKNikhil Kamath
Mm.
- APAadit Palicha
He was like- I anticipate. I anticipate.
- TSTara Sutaria
Yeah. [laughing]
- APAadit Palicha
Yeah, I know, I know, I know.
- TSTara Sutaria
He was like, "I was sick and now-"
- APAadit Palicha
So we were also planning the right excuse, you know, to-
- NKNikhil Kamath
So someone- Oh, my God, did you just pull on that act?
- APAadit Palicha
Wow, if I... I mean, I have the, the paracetamol to prove it, so. [chuckles]
- TSTara Sutaria
Okay, that's fine.
- APAadit Palicha
I'm gonna-
- TSTara Sutaria
We believe you.
- APAadit Palicha
Yeah.
- TSTara Sutaria
We believe you.
- 4:00 – 6:28
Story of Zepto Bros
- NKNikhil Kamath
Huh?
- APAadit Palicha
I've seen the podcast. I was expecting this.
- NKNikhil Kamath
Yeah?
- APAadit Palicha
Yeah.
- TSTara Sutaria
[chuckles]
- APAadit Palicha
Big fans, man.
- NKNikhil Kamath
Yeah?
- APAadit Palicha
Big fans. [chuckles]
- TSTara Sutaria
[chuckles]
- APAadit Palicha
But, uh, KB, you wanna go first?
- KVKaivalya Vohra
Uh, both of our introductions are gonna end up being similar.
- APAadit Palicha
Yeah.
- NKNikhil Kamath
And how old are you guys now?
- KVKaivalya Vohra
Twenty.
- APAadit Palicha
Twenty-one.
- TSTara Sutaria
Which school did you guys go to?
- KVKaivalya Vohra
This was in Dubai.
- TSTara Sutaria
Oh, okay.
- KVKaivalya Vohra
Where do you want me to start?
- NKNikhil Kamath
Start from Dubai, where you went to school.
- KVKaivalya Vohra
So I was born in Bombay.
- NKNikhil Kamath
Mm-hmm.
- KVKaivalya Vohra
And then when I was about five, moved to Dubai, and we ended up in the same class in, like, the third grade. Um, Dubai was fun. Uh, a little bit sheltered, but fun.
- NKNikhil Kamath
Why sheltered?
- KVKaivalya Vohra
There's no crime there. It's like a bit of a bubble, uh, so-
- NKNikhil Kamath
It's changed now, no?
- KVKaivalya Vohra
Not really.
- NKNikhil Kamath
No?
- KVKaivalya Vohra
Not really. Now, in fact-
- NKNikhil Kamath
Uh
- 6:28 – 7:29
The Stanford Dropout Tale
- APAadit Palicha
Figured Stanford would be a, a good, good excuse to go there. Lucky enough to get in. Um, and so, yeah, that was supposed to be the beginning of the journey.
- NKNikhil Kamath
You got in together?
- APAadit Palicha
Yeah. I mean, he got in early. I, I didn't get in early. I got in through the regular decision cycle, so-
- NKNikhil Kamath
Mm.
- APAadit Palicha
-that's still... [chuckles]
- KVKaivalya Vohra
We were supposed to start in September of 2020.
- APAadit Palicha
Yeah.
- NKNikhil Kamath
Right. And did you go to college?
- KVKaivalya Vohra
No.
- APAadit Palicha
No, no, we effectively didn't. I mean, we-- so we were supposed to go. So March 2020, pandemic hits.
- NKNikhil Kamath
Mm.
- APAadit Palicha
Um, we were supposed to go, couldn't go, and we said, "Okay, we can start our, our college education online." Uh, but we had, like, four precious years in, like, Silicon Valley, so we said, "You know, if we're going to waste a year sitting on our, on our, uh, laptops in Dubai or Mumbai, it's not really worth it." And so we decided to take a year off, and, you know, we didn't really have anything planned for that year. A lot of our, lot of our friends had internships at Goldman or JP Morgan. Um, but we were... We just said, "Let's take a year off, figure out, you know, figure out what we can do." And yeah, that's when we started experimenting. But, yeah-
- NKNikhil Kamath
What was the first experiment?
- APAadit Palicha
So, I mean,
- 7:29 – 9:31
How KiranaKart started
- APAadit Palicha
we... So we, so we came to Bombay, uh, firstly, like, when the pandemic hit. Uh, came to Bombay, multiple reasons why. Family was here. Um, it was COVID, so we were staying in KV's house-
- NKNikhil Kamath
Mm.
- APAadit Palicha
-in, uh, in Andheri East.
- NKNikhil Kamath
Mm-hmm.
- APAadit Palicha
And so, yeah, that's basically where we were. So we were within reach of our family in Bombay, but we were staying alone, and we took a year off. March, April 2020, lockdown. Your local kirana, like, your local mom-and-pop shop was disrupted. The online guys were taking seven, eight days to deliver, and it was a pain, and most of our neighbors were elderly. And so we were on a WhatsApp group chat, and we just... we used to deliver for them because we had nothing else to do. Uh, so we delivered-
- NKNikhil Kamath
And you would charge a fee for this?
- APAadit Palicha
Initially, we didn't.
- NKNikhil Kamath
Mm.
- APAadit Palicha
That WhatsApp group grew. Uh, eventually, we started hitting that limit, uh-
- KVKaivalya Vohra
Two fifty-six.
- APAadit Palicha
Yeah, two fifty-six, KV remembers. But, uh, but yeah, yeah.
- NKNikhil Kamath
But each person could see what their neighbor was ordering?
- APAadit Palicha
Yeah, it was not very, [chuckles] not very-
- NKNikhil Kamath
[chuckles] Ideal.
- KVKaivalya Vohra
This is like a...
- NKNikhil Kamath
Uh.
- KVKaivalya Vohra
So my place was in this, like, it's called Share Punjab Colony.
- NKNikhil Kamath
Uh.
- KVKaivalya Vohra
It was just a bunch of Punjabis in, like-
- NKNikhil Kamath
Uh
- KVKaivalya Vohra
... I don't know, fifty years ago, forty years ago or something. And so it's just a, I don't know, maybe a hundred, two hundred houses there.
- NKNikhil Kamath
Mm.
- KVKaivalya Vohra
So it's just the people within that.
- NKNikhil Kamath
Mm. Mm.
- KVKaivalya Vohra
And, like, two or three-
- NKNikhil Kamath
Mm
- KVKaivalya Vohra
... sort of stores nearby that we would pick up and-
- APAadit Palicha
Yeah
- KVKaivalya Vohra
-drop stuff off.
- APAadit Palicha
And so that was that, and when it got to a certain point, we said, "Let's build an app out of it so we can scale this." And so we built out the first edition. It was called KiranaKart, and, yeah, it was basically a pick-up and drop service, and that's what... That's how we, we ended up building it out and started scaling over the course of, like, a couple of months. Um, and that's pretty much all we would do. We were, like, the customer support executives. We were the delivery partner, the, the delivery drivers. We were the guys that, you know, packed the orders for the, the store, and we used to do that for, like, sixty, seventy percent of the time. We've got some crazy stories. I'll save that probably for the podcast. Um, but that was the, that was the journey, and, like, as we were going through that, we interacted with customers so much, it became clear to us that if we really wanted to make something meaningful and scale this, we would have to... I mean, we would have to just control the customer experience end to end, and so that's when we started experimenting with dark stores.
- 9:31 – 12:02
Decoding Dark Stores & First Funding
- NKNikhil Kamath
What is a dark store?
- APAadit Palicha
Yeah, so you can think of it... You know, so a dark store is like a micro warehouse, or a... You can think of it like a supermarket, right? In the sense that you've got these aisles, but unlike a supermarket, it's tucked away in a back alley somewhere-
- NKNikhil Kamath
Mm.
- APAadit Palicha
-so not in a front-facing road. And instead of having customers moving around those aisles, you've got pickers and packers that are zipping around, they're packing the packages.
- NKNikhil Kamath
How big is a typical dark store?
- APAadit Palicha
It's about three and a half thousand square foot. I mean, we say three thousand square foot.
- KVKaivalya Vohra
Three thousand.
- APAadit Palicha
Yeah, carpet.
- KVKaivalya Vohra
Yeah.
- APAadit Palicha
Um, so we started experimenting with that, right? And the ex- I mean, not only did it help us deliver faster, assortment was meaningfully better, quality was meaningfully better, speed was in and the... or at least have, like, a better handle on, on pricing than we initially did.
- NKNikhil Kamath
So how did you go from delivering groceries on WhatsApp?
- APAadit Palicha
Yeah.
- NKNikhil Kamath
Did you guys start a company? Where did the money to start a dark store come from?
- APAadit Palicha
Yeah, yeah. No, sure. So, and when we started getting, like, very early traction, we applied to this [chuckles] and we actually met, met with, uh, who was the first investor in the company. We applied to this thing called, um, Contrair Capital. It was a fellowship, and it was a crazy idea for two kids sitting in Bombay. They basically said: "We'll give you forty lakhs for free, and, like, no questions asked. Just take forty lakhs-
- KVKaivalya Vohra
Yeah
- APAadit Palicha
... if you're building something interesting."
- KVKaivalya Vohra
It's basically the... So in COVID-
- NKNikhil Kamath
Mm
- KVKaivalya Vohra
... a whole bunch of people were taking gap years-
- APAadit Palicha
Mm. Yeah
- KVKaivalya Vohra
... to start up or whatever.
- NKNikhil Kamath
Mm. Yeah.
- KVKaivalya Vohra
And so these guys said: "We'll pick five teams-
- NKNikhil Kamath
Mm
- KVKaivalya Vohra
... that are working on something, that have taken time off of school."
- NKNikhil Kamath
Mm.
- KVKaivalya Vohra
So at that point, we're, like, a student-focused VC fund.
- NKNikhil Kamath
Mm.
- KVKaivalya Vohra
So they said: "We'll give fifty thousand dollars to five teams that are working on something in a gap year."
- NKNikhil Kamath
Is this still open? Can people apply?
- 12:02 – 13:35
Cracking Sales as Techies
- KVKaivalya Vohra
... um, you have a chicken and egg problem, right?
- NKNikhil Kamath
Mm.
- KVKaivalya Vohra
For example, a food delivery business.
- NKNikhil Kamath
Mm.
- KVKaivalya Vohra
Either you have restaurants-
- NKNikhil Kamath
Mm.
- KVKaivalya Vohra
Uh, without restaurants, it's hard to get customers, and without customers, it's hard to get restaurants. So it's like a chicken and egg problem.
- APAadit Palicha
Yeah.
- KVKaivalya Vohra
And so we were like, we had that same thing.... and so we were like, "Okay, fine, which side do we solve first?" We said, "Let's solve the supply side." And so every day for those three months-
- APAadit Palicha
Yeah
- KVKaivalya Vohra
... we would just go to a different neighborhood in Bombay. Like, one day it'd be Parel or Powai or Borivali or Colaba, and we just walk into as many of these kirana stores-
- APAadit Palicha
Yeah
- KVKaivalya Vohra
... and try to convince them to join as a seller. Over those three months, we went to every single neighborhood.
- APAadit Palicha
Mm-hmm.
- KVKaivalya Vohra
We'd walk into stores all day, like morning to evening, and just do that. Um, so neither of us had any sort of background in sales.
- APAadit Palicha
Mm.
- KVKaivalya Vohra
But, like, trying to sell software to like a baniya is probably the best crash course in sales that anyone can want.
- APAadit Palicha
That's unbelievable.
- KVKaivalya Vohra
'Cause 10 out of 10 of them, eight will tell you to, like, "I don't know if I..." [beep] basically. [laughing]
- APAadit Palicha
[laughing] Yeah, yeah, yeah.
- NKNikhil Kamath
Exactly, yeah.
- APAadit Palicha
Also, forgiveness.
- KVKaivalya Vohra
And two of them will say, "Okay, fine, I'll download your app," and by the time you walk out, one of those two has deleted.
- APAadit Palicha
They're deleted, yeah.
- KVKaivalya Vohra
Right, and so... And they would give us feedback, though, on, like, what they need-
- APAadit Palicha
In good drive
- KVKaivalya Vohra
... to improve.
- NKNikhil Kamath
Would their margins go down versus selling in-store?
- APAadit Palicha
Um, yeah, they did.
- KVKaivalya Vohra
Slightly-
- 13:35 – 14:30
Zepto's Massive Sales Growth
- NKNikhil Kamath
how much did you sell?
- APAadit Palicha
So by within 30 days of launching, 30 to 40 days, we got to about 300 orders a day, right? So we were doing like-
- NKNikhil Kamath
What is the average order?
- APAadit Palicha
Back then, it was like 280 rupees, to like-
- KVKaivalya Vohra
300 bucks
- APAadit Palicha
... way back. We were doing 300 orders a day, very low AOV, but it scaled pretty quickly.
- NKNikhil Kamath
What is AOV?
- APAadit Palicha
Average order value.
- NKNikhil Kamath
Yeah.
- APAadit Palicha
WTF is AOV? But, uh, but yeah, so very low average order value. But we was, we were seeing product-market fit, and we would talk to customers, because we would be the ones doing the deliveries. We had set up, like, our own mini customer support center in, in KV's house, and his mom was not very happy about that. But we said-
- NKNikhil Kamath
And where did the 40 lakhs run out?
- APAadit Palicha
No, so, okay, in this process, uh, raised 40 lakhs, and then we kept, like, raising, like, 20 lakhs follow-up from, like, a couple of the other angel investors in Kartri's network. And then, when we got to, like, a certain scale, we got... Or not when we got a certain scale, we got to a certain level where it, it started looking like we were gaining momentum. We got,
- 14:30 – 17:45
Y Combinator & Initial Hurdles
- APAadit Palicha
uh, approached by Y Combinator, so this would've been late 2020. Uh, like-
- NKNikhil Kamath
And they would've done half a million or something.
- KVKaivalya Vohra
Hundred, yeah, it was 5K.
- APAadit Palicha
It was, it was 125K.
- NKNikhil Kamath
Mm.
- APAadit Palicha
It was 125K.
- NKNikhil Kamath
Mm. How does one apply to Y Combinator?
- KVKaivalya Vohra
They have a form. So they run two batches-
- NKNikhil Kamath
Mm
- KVKaivalya Vohra
... every year.
- NKNikhil Kamath
Mm.
- KVKaivalya Vohra
January to March-
- NKNikhil Kamath
Mm
- KVKaivalya Vohra
... and then July to September.
- NKNikhil Kamath
Mm.
- KVKaivalya Vohra
They have a bunch of questions. You fill them in and apply.
- NKNikhil Kamath
Mm.
- APAadit Palicha
Yeah, yeah.
- KVKaivalya Vohra
So-
- NKNikhil Kamath
And you meet them in person?
- APAadit Palicha
No, no, virtual.
- NKNikhil Kamath
In a non-COVID world?
- APAadit Palicha
Uh, sometimes, yeah.
- NKNikhil Kamath
Mm.
- KVKaivalya Vohra
So I think the interviews are virtual now, so they have, like, a 10-minute interview.
- NKNikhil Kamath
I've heard of this.
- KVKaivalya Vohra
Which is typically-
- NKNikhil Kamath
Typically at a coffee shop.
- APAadit Palicha
Yeah, like, before COVID, they used to come down to Bangalore and do it, uh, but they also do it virtually.
- NKNikhil Kamath
Okay, so 125K then.
- 17:45 – 20:19
Series A & Beyond
- APAadit Palicha
Yeah, so Nexus, um, they essentially did our Series A, and-
- NKNikhil Kamath
Mm
- APAadit Palicha
... they were-- So this was actually like, we, we... So they approached us, and we told them, "Hey..." They said, "Okay, this business is interesting what you're doing, KiranaKart. 300 orders per day pretty quickly. Maybe you can scale." We actually, the first meeting, we told them, "We're going to shut this down. [chuckles] This doesn't work. Like we're talking to customers, and they're-
- NKNikhil Kamath
Mm
- APAadit Palicha
... they're just telling us this doesn't work, right?
- NKNikhil Kamath
Mm.
- APAadit Palicha
Uh, so we're shutting it down." And that was the first meeting. Like, they, they said, "We, we're interested in funding you," and we said, "We're shutting this business down, so, like, don't fund us." Um, and then we started, and then they said, "Okay, if you're shutting it down, what are you going to do?"
- NKNikhil Kamath
Mm-hmm.
- APAadit Palicha
And we told them that we think this model has got better product-market fit. And so when we walked them through the thesis, we actually showed them the customer data-... they were like, "Okay, this is exciting." And that's when they funded us. So they put in, that was a $10 million Series A that they, that they-
- NKNikhil Kamath
When was that?
- APAadit Palicha
This was right before July 2021. From then, it went pretty crazy. So July '21, the first dark store we launched in Bandra went crazy.
- NKNikhil Kamath
Mm.
- APAadit Palicha
And we started growing, and these were good times. We started growing 100% a week.
- NKNikhil Kamath
Mm.
- APAadit Palicha
It was, like, crazy.
- NKNikhil Kamath
How do you match for that scale?
- APAadit Palicha
So-
- NKNikhil Kamath
You need physical people to deliver, right?
- APAadit Palicha
Yeah, yeah, so-
- NKNikhil Kamath
Or did you have idle drivers who were delivering one order an hour, and they just became-
- APAadit Palicha
Initially.
- APAadit Palicha
Yeah.
- APAadit Palicha
Initially. Yeah, yeah, we did.
- APAadit Palicha
That's how initially when we launched our dark store.
- APAadit Palicha
But yeah, so we're growing at 100, 150% a week. We raised, like, this $10 million Series A within 45 days of that. Again, without exag- like, it was, it was crazy, but within 45 days of that, we closed a $50 million Series B, and then the business started really going crazy. So-
- NKNikhil Kamath
This is post-COVID craziness.
- APAadit Palicha
Post-COVID craziness, right?
- NKNikhil Kamath
Mm.
- APAadit Palicha
Like, 150% a week, 200% a week. We were, like, multiplying the business every week. It was c- it was like un... It was un- like, we, we were barely sleeping.
- APAadit Palicha
Yeah.
- 20:19 – 23:31
Grocery Economics Explained
- NKNikhil Kamath
on your, say, unit economics-
- APAadit Palicha
Yeah
- NKNikhil Kamath
... say, 75 rupees per hour-
- APAadit Palicha
Mm
- NKNikhil Kamath
... driving cost at some point of time.
- APAadit Palicha
Mm.
- NKNikhil Kamath
How much are you passing on to your client today, and how much are you charging?
- APAadit Palicha
The dark stores that we, we work with, they do multiple times more throughput per square foot than any other format of commerce in the country, offline and online. So rent as a percentage of sales for us is nothing. It's one, one and a half percent. So the fixed cost base is so low because of how much throughput that we've been able to do within the same store, because of how, like, how much customer demand we see and the way that we've designed the stores.
- NKNikhil Kamath
Mm.
- APAadit Palicha
So throughput is crazy. Fixed cost is very low. And then on the variable cost side, which is the last-mile cost, all your per-order costs, that's something that we optimize, but we basically... Like, we've gotten it to a pretty good level right now. We basically make, you know, margins from the sale, and we make advertising income. So like a Unilever or Procter & Gamble will, will, you know, advertise on the platform. We make a meaningful amount of advertising income, uh-
- APAadit Palicha
'Cause it's a 100% margin business.
- NKNikhil Kamath
'Cause I was talking to Meesho, and they said delivery income is a big portion of their revenue.
- APAadit Palicha
Yeah.
- APAadit Palicha
Yeah, yeah.
- NKNikhil Kamath
So if you had to-
- APAadit Palicha
But- [chuckles]
- NKNikhil Kamath
... break up your revenue into four quadrants-
- APAadit Palicha
Yeah
- NKNikhil Kamath
... can you break that up?
- APAadit Palicha
It's three. I mean, it's, like, sales-
- NKNikhil Kamath
Mm
- APAadit Palicha
... um, advertising income, and delivery fees.
- NKNikhil Kamath
Percentage?
- APAadit Palicha
Uh, yeah, so we're going into the trade secrets again. [laughing]
- NKNikhil Kamath
[laughing]
- APAadit Palicha
Uh, but, but, uh, yeah, so, like-
- APAadit Palicha
Sales-
- APAadit Palicha
... sales is, like, the core, right?
- APAadit Palicha
Yeah.
- APAadit Palicha
Like, like, inventory sales is, like, what most of it is. And then ad income and delivery fees is, like, between 1 and 3% of the sales.
- 23:31 – 27:07
Navya’s Unconventional Career Choice
- NNNavya Naveli Nanda
at me? [laughing] People look here.
- NKNikhil Kamath
Okay, Navya, tell us something about you. I know you.
- NNNavya Naveli Nanda
Yeah, so I don't know. You're gonna have to hear this again.
- NKNikhil Kamath
Yeah. It's interesting how people think of themselves, 'cause it's very often now not how other people think of them.
- APAadit Palicha
Really?
- NNNavya Naveli Nanda
Yes, you're right.
- NKNikhil Kamath
What do you think of me, Nikhil? [laughing]
- NNNavya Naveli Nanda
I'll take it from there. I'll take it from there.
- APAadit Palicha
We should all talk about what do you think of Nikhil.
- NNNavya Naveli Nanda
I'll take it from there.
- NKNikhil Kamath
I think Navya is this very intelligent, very good-looking-
- NNNavya Naveli Nanda
Thanks
- NKNikhil Kamath
... girl, born in a situation where life would have ideally taken her in another direction. But, uh, the fact that she's choosing not to do so leaves a lot of people intrigued, because to a layman, to people like us who have no exposure to-... fame and popularity like Bollywood affords somebody?
- NNNavya Naveli Nanda
Have you met the two of them recently? [laughing]
- SPSpeaker
[laughing]
- NNNavya Naveli Nanda
I think everyone knows who they are. Actually, I mean, when you say that, I, I actually, I don't know, a lot of people know this. I grew up in Delhi. I'm from Delhi.
- NKNikhil Kamath
Okay.
- NNNavya Naveli Nanda
So I'm not from Bombay. I didn't grow up in this whole environment that I think most people assume that I grew up in-
- NKNikhil Kamath
I'll, I'll add a bit of context. Your grandfather is Amitabh Bachchan.
- NNNavya Naveli Nanda
Yeah.
- NKNikhil Kamath
Grandmother is a MP.
- NNNavya Naveli Nanda
Yes.
- NKNikhil Kamath
The other side grandmother is someone who has a Guinness Book of World Record for selling 17,000 insurance policies in a day.
- NNNavya Naveli Nanda
Yes, she works in insurance.
- SPSpeaker
Wow! What, in a day?
- NKNikhil Kamath
In a day.
- SPSpeaker
What?
- NKNikhil Kamath
And her father runs a really large listed company called Escorts-
- NNNavya Naveli Nanda
Kubota now. Escorts Kubota.
- NKNikhil Kamath
Escorts Kubota, which does... Should I say agri machinery largely?
- 27:07 – 31:51
Navya's views on Privilege & Goals
- NNNavya Naveli Nanda
I mean, because I feel like I'm not the one who's the star. Like, I haven't done that work. I haven't gained that respect. I have- so I've, I have no right projecting that just because I come from somewhere. And I think that, like, every time people ask me that, "Oh, you run a nonprofit, and most privileged people or people from privilege run a nonprofit," I'm like, "You know, if you exclude whether I'm privileged or not and focus on what I do, then that's a completely different conversation altogether."
- NKNikhil Kamath
What is the trigger? Why nonprofit?
- NNNavya Naveli Nanda
The, the first answer to that is that whether I've come from the family I come from or not, whether I came from privilege or not, I think I'd still be doing what I'm doing. So for me, if I had to define myself, I would not say I'm a philanthropist. I'd say I'm a social entrepreneur because I'm essentially building businesses, but I'm not chasing profit, I'm chasing purpose. So I'm kind of like the middleman between being completely purpose-centric and profit-centric. I'm kind of in the middle.
- NKNikhil Kamath
Are you, are you capitalistic or socialist at heart?
- NNNavya Naveli Nanda
I'm kind of in the middle somewhere, because, see, essentially what I do on a day-to-day basis and everything I run, these, these are businesses, but we're not making profits, right?
- NKNikhil Kamath
Yeah.
- NNNavya Naveli Nanda
So it's, it's somewhere in the middle, and I, I mean, that's a conversation for later.
- SPSpeaker
Only Nikhil makes profit. Nobody else. [laughing]
- NNNavya Naveli Nanda
Yeah. [laughing]
- NKNikhil Kamath
Yeah. [laughing]
- SPSpeaker
Everybody else is trying their best.
- NNNavya Naveli Nanda
No, but somehow I feel that that's kind of, uh-
- NKNikhil Kamath
Can I, can I tell you something?
- SPSpeaker
Yeah.
- NKNikhil Kamath
You guys are 20 years old.
- SPSpeaker
Yeah.
- NKNikhil Kamath
I've, I've been doing the same job I do today, I'm 36, as a trader for 19 years.
- SPSpeaker
Oh, man.
- NKNikhil Kamath
I was just thinking about it when you were introducing yourself.
- SPSpeaker
You started when you were-
- NKNikhil Kamath
I've had the same job for how old you guys are.
- SPSpeaker
You guys-
- NKNikhil Kamath
So it's okay if I make a little bit of money. [laughing]
- SPSpeaker
Yeah. Fair enough. Okay, yeah.
- NNNavya Naveli Nanda
I mean, that's... E- everyone has to make money. That's-
- SPSpeaker
Fair enough.
- NNNavya Naveli Nanda
That's the basics of it. Um, so yeah, that's what my nonprofit does. So I was saying we have an entrepreneurship pillar where we have 25,000 women as of last month, and essentially what we do there is encourage entrepreneurship amongst women. So, um, for me, I also f- fundamentally believe to in- to encourage people to start businesses. It's more than just capital, it's more than just investment and finance. It has to be creating an ecosystem, so that's what we do. So the community is more about resources and how... So we partner with, like, um, ad agencies, legal firms, to give them access to resources that every founder, as you guys know-
- SPSpeaker
Yeah
- NNNavya Naveli Nanda
... would, you know, probably need. Which is a very difficult thing for, you know, small-scale entrepreneurs to find access-
- SPSpeaker
Yeah
- 31:51 – 39:08
Navya’s Reflections
- NKNikhil Kamath
if you had to describe yourself in one line-
- NNNavya Naveli Nanda
[gasps]
- NKNikhil Kamath
... personality-wise, not like, you know, we don't care.
- NNNavya Naveli Nanda
Personality-wise?
- NKNikhil Kamath
Yeah. Who is Navya?
- NNNavya Naveli Nanda
I'm quite an awkward person. [chuckles]
- NKNikhil Kamath
You're not.
- NNNavya Naveli Nanda
I am. I'm quite... I do a good job of covering it up-
- NKNikhil Kamath
Mm
- NNNavya Naveli Nanda
... but I'm quite a, I'm quite an awkward person. I think it takes me time to get comfortable around people.
- NKNikhil Kamath
Right.
- NNNavya Naveli Nanda
And I think that comes from a lot of... Because I, I almost have this, like, I know what people think when I walk into a room, or I know what they expect me to be like, and I know what kind of perception they would have of me, so immediately there's, like-
- NKNikhil Kamath
Mm. Pressure.
- NNNavya Naveli Nanda
Yeah. So I think for me, it takes time to kind of get there. And I think even for people that I've become friends with or work with, it's taken them a while to kind of really get to know who I am, because I think there are a lot of preconceived notions, right? And I don't blame people for having those. I would have them if I met, you know, somebody else. And, you know, before meeting these guys, I thought they were fast and on time, but [laughing] -
- SPSpeaker
[laughing] Yeah.
- NNNavya Naveli Nanda
So, you know, you have, you do have-
- NKNikhil Kamath
How did we segue into that? Wow.
- SPSpeaker
Wow.
- NKNikhil Kamath
We were so good at something. [laughing]
- NNNavya Naveli Nanda
I said the two things that you need to sell, which is fast and on time, so I should-
- SPSpeaker
Yeah
- NNNavya Naveli Nanda
... get a coupon. [laughing]
- SPSpeaker
Yeah, yeah, yeah. We're gonna get you a coupon.
- NNNavya Naveli Nanda
Well, you can't blame-
- NKNikhil Kamath
We'll do a billboard with that
- NNNavya Naveli Nanda
... people for having, you know, preconceptions about you. So I think for me, that's always, I think, what creates the awkwardness, is that I walk into a room knowing what people are thinking already, and that's a very daunting feeling sometimes.
- NKNikhil Kamath
Wow. Interesting.
- NNNavya Naveli Nanda
Awkward-
- NKNikhil Kamath
Then?
- NNNavya Naveli Nanda
Not creative.
- 39:08 – 40:10
Tara's Artistic Childhood
- TSTara Sutaria
I took up theater very early in life because it was... the stage is- and musical theater is something that I'm just still completely obsessed with. And I remember doing this musical called Grease. It's, um, it's a really fun musical, and, [lips smack] and that's actually when I kind of came into my own and I felt like, "Okay, this is something I really, really love to do." Because I, at that point, trained in singing all of my life, actually longer than I had done ballet. So I had, like, the music thing and the, the dance training, and now the theater training to really figure out that that was possibly something that I wanted to do.
- NKNikhil Kamath
So no connection with Bollywood, but found your way there?
- TSTara Sutaria
Yeah, none at all. In fact-
- NKNikhil Kamath
That must be hard, right?
- TSTara Sutaria
It's very unusual. It's a very unusual place to be, because most people that I know in my line of work have grown up watching Hindi films, and, um, I actually didn't, neither of us, neither my twin. So Disney had come to India, uh, just prior to that, and I grew up being like a Disney baby, like so many young girls and boys were and are.
- 40:10 – 43:51
From Disney to Bollywood - Tara's journey
- TSTara Sutaria
And I was the ambassador for Disney in India at the time as well.
- NKNikhil Kamath
How many hours a week?
- TSTara Sutaria
It was, like, in my summer holidays. It was, like, for fun. They were, like, kind of not sure if that was something they would do.
- NKNikhil Kamath
Did you get paid a wage?
- TSTara Sutaria
Uh, I'm sure I did. [chuckles] I don't really remember. Um-
- NKNikhil Kamath
Does that change you?
- TSTara Sutaria
I don't think so. It really depends on-
- NKNikhil Kamath
If you start earning money at 16?
- TSTara Sutaria
It depends on how you perceive that at that age and what your thought process is about things like that. Uh, for me, it was just so much fun. Um, and Disney is a fantastic organization to work with, in any case. Uh, very particular and very mindful of how they treat people, and children especially, obviously. Um, and that was really, really fun, and it just, for me, it was just more time spent doing something that I grew up loving, rather than being in a school and being made to feel really small. Um, I remember when it was time to sort of graduate from college, I, um, I met my, my team, what grew to be my team.
- NKNikhil Kamath
By team, what do you mean?
- TSTara Sutaria
So in our industry, there are agents-
- NKNikhil Kamath
Mm.
- TSTara Sutaria
... and, uh, in companies, there are agents-
- NKNikhil Kamath
Mm
- TSTara Sutaria
... there are managers. [lips smack] And so I met my agent-
- NKNikhil Kamath
Mm
- TSTara Sutaria
... um, and the owner of a company called Matrix, uh-
- NKNikhil Kamath
Mm
- TSTara Sutaria
... Reshma Shetty.
- NKNikhil Kamath
Mm.
- TSTara Sutaria
And she introduced me to Karan, who became my guide and my mentor, and, uh, the producer for my first film. Um, and-
- NKNikhil Kamath
And how does that happen? How does somebody meet Karan, right? [chuckles]
- SPSpeaker
Yeah.
- TSTara Sutaria
I think- [laughing]
- NKNikhil Kamath
I'm assuming Karan.
- SPSpeaker
Yeah, right. [laughing]
- TSTara Sutaria
I think it was a unique experience, again, to be honest with you. Um, so I met with Reshma-
- NKNikhil Kamath
Mm
- TSTara Sutaria
... and she, uh, knew that I was doing a lot of stuff in the theater. She had come to the Royal Opera House, where I hosted a concert, and I think she spoke with Karan, and Karan wanted to meet, and of course, we met, and it was the most, like, delightful first meeting ever. [lips smack] He asked me to sing in my first meeting with him, which was like...
- SPSpeaker
Like, on the spot?
- 43:51 – 45:10
Unveiling Bollywood’s Reality
- NKNikhil Kamath
to be, right, Bollywood? 'Cause there are so few positions that so many people are competing for. Like, I'll give you an example of my world.
- TSTara Sutaria
Mm.
- NKNikhil Kamath
I can build something-
- TSTara Sutaria
Mm
- NKNikhil Kamath
... Aadit can build something else, KV can build something else.
- SPSpeaker
Not Zerodha.
- TSTara Sutaria
Mm.
- NKNikhil Kamath
It's not like we're competing for the same pie. Unlike Bollywood, where-
- TSTara Sutaria
Mm
- NKNikhil Kamath
... there can be maybe 20 actresses and 20 actors, right?
- TSTara Sutaria
Sure.
- NKNikhil Kamath
On top.
- TSTara Sutaria
I mean, I, [sighs] it also depends on what your definition of competition is. I feel like I genuinely can't think of... Maybe that's 'cause I grew up with a twin sister. I really keep thinking about this, because a lot of us get asked this question a lot.
- NKNikhil Kamath
Mm.
- TSTara Sutaria
Um, in fact, it's more often than not the first question we're asked in an interview.
- NKNikhil Kamath
Which is?
- SPSpeaker
Is it competitive?
- TSTara Sutaria
About how competitive it is in, in a line of work like this. Uh, sure, it is. It depends on what you see for yourself and how you really perceive that competition. I genuinely don't think that there are... Till very recently there were boxes for everyone, right? Where, like, she's this, and she's that, and then she's only this, and she's only that, and she can't be this because she's that. There was always that sort of putting everyone in a box. Um, while a certain amount of that still exists, I, I do feel like I don't think any of us can truly do what the other does as well as the other does it. Everyone's figuring their own stuff out, and I don't think-
- NKNikhil Kamath
What's wrong with the industry
- 45:10 – 46:10
Flaws in the Movie Industry
- NKNikhil Kamath
overall?
- TSTara Sutaria
That's a-
- SPSpeaker
Great question
- TSTara Sutaria
... great question. You just went right into it.
- SPSpeaker
Wow, you just-
- NKNikhil Kamath
Yeah, yeah, yeah
- SPSpeaker
... you asked me, like, "What's your last mile cost?" Like, uh, it was like, uh, the same thing.
- TSTara Sutaria
In what way do you mean?
- NKNikhil Kamath
Well, I mean in the sense that if 1,000 rupees is going into making Bollywood movies-
- TSTara Sutaria
Mm
- NKNikhil Kamath
... the net outcome is sub 1,000 rupees today.
- SPSpeaker
Oh, really?
- TSTara Sutaria
Well, it depends which film you're talking about.
- SPSpeaker
Well, are we talking about-
- SPSpeaker
Yeah.
- NKNikhil Kamath
I'm talking about all films together, the culmination.
- SPSpeaker
Are you talking about tier one? Like, what, what are you using to, like, segment that?
- NKNikhil Kamath
You know, tier one, two, three, everything.
- SPSpeaker
No, no, I'm saying, no, no, as in, like-
- NKNikhil Kamath
Mm
- SPSpeaker
... what kinds of Bollywood film, like the big production houses, you're saying?
- NKNikhil Kamath
Doesn't matter, everything put together.
- TSTara Sutaria
All in general.
- SPSpeaker
Yeah, no, no, I'm trying to segment, like, indie stuff, 'cause indie stuff, most of them will fail, right?
- SPSpeaker
The budgets-
- TSTara Sutaria
Yeah?
- SPSpeaker
... will also not be as high.
- NKNikhil Kamath
I think-
- SPSpeaker
No, no, I'm saying most indie films would not-
- NKNikhil Kamath
Okay, let me, let me reverse engineer this.
- 46:10 – 47:46
Changing Taste of Audience
- TSTara Sutaria
You know, I think it's because tastes are changing. Tastes have been changing for a while. Maybe sometimes we haven't really listened to what people really want to see and what people really want to hear. I feel a lot of it comes in the writing.
- NKNikhil Kamath
What do you think, what do you think will work in the future?
- TSTara Sutaria
Uh, [sighs] -
- NKNikhil Kamath
How are tastes-
- TSTara Sutaria
... It's a really good question
- NKNikhil Kamath
... of your generation changing?
- TSTara Sutaria
Um, you know, till, till a few years ago, and this is not to say that it doesn't exist anymore, because there will always be that aspirational quality that we want to... We want to look at the movies and go to the movies to feel better, and that's the- it's just how we are, right, as a people and, and as a world, not just in India. But there is this certain aspirational quality that I feel that we felt very strongly about till quite recently. Um, with the launch of OTT fl- platforms and, um, this term relatability, right, that we all talk about so much as, as the young people of this country, I just feel like that has changed the game. Wanting to look at whether it's dialogue, whether it's screenplay, whether that's performance, whether that's delivery, whether that's the way someone's styled on screen today, it all comes down to there's so much that goes into it, right? So I feel like when we're looking at the movies today, we, we care more for relatability rather than aspiration. That's a big gap that we've been figuring out how to fill, and we have figured it out wonderfully in some of our, in some of our projects and films, especially on OTT. Um, there's a lot more learning, I think, that a lot of us can do in terms of where, where stuff has really been missing.
- NKNikhil Kamath
If Tara
- 47:46 – 49:10
Sneak Peek into Tara's Upcoming Movie
- NKNikhil Kamath
had to make a movie next year, direct, produce, and make it-
- TSTara Sutaria
Mm-hmm
- NKNikhil Kamath
... what would you make it about?
- TSTara Sutaria
So my next film is, is a film called Apoorva. It's the, the name of my character in the film. It's also my first solo lead film, which is something that's just really exciting.
- NKNikhil Kamath
Is it like a thriller? Is it a drama?
- TSTara Sutaria
It is a survival drama-
- NKNikhil Kamath
Mm
- TSTara Sutaria
... of this young girl, and she's put in this, uh, God, it's so tricky not to say it, [laughing] -
- SPSpeaker
[laughs]
- TSTara Sutaria
... uh, position that is very, very tricky, and how she sort of, uh, uses her wit and intelligence to save herself rather than being saved, which is something that, uh, we've seen for a long enough time in our movies. Um-
- NKNikhil Kamath
Do you resonate with that a bit more than you should in real life?
- TSTara Sutaria
Yeah, I think so, and I think a lot of young women and men, uh, will resonate with that, and I, and I hope that they do. Uh, it's not in a very preachy tone.
- NKNikhil Kamath
Mm.
- TSTara Sutaria
The film is very real. It's very raw. It's very different to anything that I've really done so far, which is why I'm so excited about it. It's also-... I, I don't look like myself in the film.
- NKNikhil Kamath
Agreed.
- TSTara Sutaria
I just don't, and- [smacks lips]
- SPSpeaker
She can't, she-
- SPSpeaker
You're waiting. [laughs]
- SPSpeaker
So watch the film only now. [laughing]
- TSTara Sutaria
She's trying to not tell us, so we're like, "How do you really-" [laughing]
- SPSpeaker
These questions are like, trying to get them.
- SPSpeaker
When does it, when does it come out?
- TSTara Sutaria
Right.
- SPSpeaker
She's, like, really trying not to reveal. [laughs]
- TSTara Sutaria
Um-
- NKNikhil Kamath
How many movies have you done, Tara?
- TSTara Sutaria
But if I were to make it-
- NKNikhil Kamath
Quite a few, right?
- TSTara Sutaria
This would be my sixth film.
- NKNikhil Kamath
Oh.
- 49:10 – 50:20
Tara’s Dream Project
- TSTara Sutaria
[inhales] If not something in this space, it would be a musical. I just feel like-
- NKNikhil Kamath
Mm.
- TSTara Sutaria
I- in my last film, I sang for myself 'cause I was playing a singer, but I would just-- that's something that I would really like to do. If I could act in it, like you said, and direct it, I have a certain vision in mind, um-
- NKNikhil Kamath
Will that be relatable, a musical?
- TSTara Sutaria
You can make it relatable-
- NKNikhil Kamath
Yeah.
- TSTara Sutaria
-you can also make it aspirational, because it-
- SPSpeaker
Would you want to, like, do a Hindi remake of-
- TSTara Sutaria
It's-
- SPSpeaker
-one of the big Broadway ones?
- TSTara Sutaria
I don't think you can do a Hindi remake.
- SPSpeaker
No?
- TSTara Sutaria
I think you can adapt certain elements from stories abroad, because the experience is so different, right?
- SPSpeaker
Sure.
- TSTara Sutaria
Um, m- musical theater there, musical theater here, I mean, there are some fantastic plays here and musicals here in Hindi that I absolutely adore. But, uh, the experience is too different to remake.
- SPSpeaker
Okay.
- TSTara Sutaria
So there is... You can take inspiration from films. I don't know if you guys have ever seen Burlesque or seen films like that, because you can do so much here. Um, like we were talking about the nightlife scene with jazz clubs and so much that was such a big, important part of the '80s and '70s and '90s, actually, in, in so many parts of India. If we can touch upon those subjects and topics and involve music, because as a people, we love great music.
- SPSpeaker
Yeah.
- TSTara Sutaria
That's something that I'd love to do. Nobody's doing it, and I'd love to do it.
- NKNikhil Kamath
Describe Tara as
- 50:20 – 51:27
Who is Tara, really?
- NKNikhil Kamath
a person. Same question I asked Navya.
- SPSpeaker
I failed.
- TSTara Sutaria
Oh, my God.
- SPSpeaker
You got that.
- SPSpeaker
Um, please succeed. [chuckles]
- NKNikhil Kamath
Like the, like the innate, honest truth.
- SPSpeaker
When you put it like that.
- SPSpeaker
No pressure. [chuckles]
- NKNikhil Kamath
See, we all have masks on.
- TSTara Sutaria
Yeah, yeah.
- NKNikhil Kamath
I think when-
- TSTara Sutaria
Absolutely
- NKNikhil Kamath
... we talk about ourself, the person is a mask. The more popular you are, I think there are more masks.
- TSTara Sutaria
Mm-hmm.
- NKNikhil Kamath
So what is Tara-
- SPSpeaker
Behind the mask?
- TSTara Sutaria
Mm. Thank you so much. [laughing]
- SPSpeaker
[laughing] Yeah, that for us.
- TSTara Sutaria
Where is this going?
- NKNikhil Kamath
We're becoming a tribe now. We can all finish each other's sentences.
- SPSpeaker
I know. [laughing]
- SPSpeaker
You guys gotta start getting your own and... [chuckles]
- TSTara Sutaria
I'm just making fun of everyone I know. [laughing]
- SPSpeaker
[laughing]
- TSTara Sutaria
Oh, behind the mask, gosh, I think, not cool at all. Um, just not.
- NKNikhil Kamath
What is cool?
- TSTara Sutaria
Can't ever be. You know, the quintessential, like... I don't know any of these slang words that most people are using.
- NKNikhil Kamath
You think using slang words is cool?
- SPSpeaker
That's true.
- TSTara Sutaria
This is exactly-
- 51:27 – 54:29
Music Tastes
- TSTara Sutaria
to is frightfully old.
- SPSpeaker
What kind of music do you listen to?
- TSTara Sutaria
I listen to '50s, '60s, '70s. Yeah, uh, jazz-
- SPSpeaker
Okay
- TSTara Sutaria
... R&B, pop.
- SPSpeaker
Nice.
- TSTara Sutaria
Essentially classical and semi-classical music.
- NKNikhil Kamath
What's wrong with the music of today?
- SPSpeaker
Doesn't have to say.
- SPSpeaker
Love it. Love it. [chuckles] Oh.
- SPSpeaker
You touched a very-
- SPSpeaker
It's great.
- SPSpeaker
You touched a nerve there.
- TSTara Sutaria
No, lots of it is great, I don't-
- NKNikhil Kamath
Is it all, like, drugs, sex, and money?
- TSTara Sutaria
No, I just don't relate with it.
- NKNikhil Kamath
I know all the hip hop songs are, right?
- TSTara Sutaria
You know, so many songs from the '80s and '90s are also about that.
- SPSpeaker
Yeah.
- NKNikhil Kamath
I think, I think KV and I, we dig that shit.
- SPSpeaker
Do you?
- SPSpeaker
My music taste is so very-
- TSTara Sutaria
Guys, think before you answer. [laughing]
- SPSpeaker
What is yours? [laughing]
- SPSpeaker
So my dad, my dad brought me up on, like, Dire Straits, Pink Floyd, The Doors-
- TSTara Sutaria
Nice.
- SPSpeaker
Nice
- SPSpeaker
... all of that. I went to an Eric Clapton concert when I was, like, seven.
- TSTara Sutaria
Oh, bless you.
- NKNikhil Kamath
Wow!
- 54:29 – 56:16
What is the new generation up to?
- NKNikhil Kamath
[clears throat] So numbers: zero to 24 in India is 43% of our population, 24 to 44 is 31%, so I would assume below 30 is a good 50 to 60%, something on those lines?... A lot of you do not live, breathe, and go about your life in the manner that I did when I was twenty years old. Like, uh, cricket was a religion, Bollywood was killing it, shopping happened in person, uh, startups were new. You know, uh, back then, this concept of venture capital in itself was a novel idea.
- APAadit Palicha
Yeah. Right.
- NKNikhil Kamath
If you had to start a company, you had to figure out a way to either borrow or make money from the very beginning. So I wanna, like, come to each one of you and kind of figure out what your thoughts are about consumption in general in your space. Uh, I know I'm biased in my group, because you guys are not the norm, but to a certain extent, what people buy, what people shop for, I think is driven by what is cool, and that funnel happens to be very top-down. So I think getting to know how you spend time, what you shop for, where you shop for it, will be very interesting.
- APAadit Palicha
Right.
- NKNikhil Kamath
So I was having dinner recently, and I happened to be with somebody who runs a large fashion outlet, which aggregates fashion businesses.
- APAadit Palicha
Mm.
- NKNikhil Kamath
There was a guy who worked in e-commerce, CEO of a e-commerce brand. There was a guy who worked in electric vehicles. And I was sitting over dinner and talking to each of them, and they told me something has changed
- 56:16 – 1:00:00
Changing Consumption Patterns of New Gen.
- NKNikhil Kamath
in India, wherein consumption has slowed down drastically in the last one or two quarters. Uh, the numbers seem to show that Amazon is only growing by, say, 5% a year.
- APAadit Palicha
Sure.
- NKNikhil Kamath
Flipkart is maybe growing at 7, 8% or near 10%, but based on the fact that Flipkart sells electronics of high value, which seem to be growing.
- APAadit Palicha
Sure.
- NKNikhil Kamath
There is definitely a premiumization which is going on in the market, where the top end seems to be doing well and spending more money, but the middle and the bottom are not truly participace- participating in the cycle of consumption. So to the Zepto brothers-
- APAadit Palicha
Yeah, the Zepto brothers.
- NKNikhil Kamath
You cater to the middle more so than other people in your position. What do you guys see on consumption? I'm gonna ask you about tractors.
- APAadit Palicha
Yeah.
- SPSpeaker
Oh, great. Okay.
- APAadit Palicha
Okay, yeah. No, so look, I think the... So I think what this generation gets, that I think a lot of people haven't gotten, and, uh, generations of the past haven't gotten, is that good service does not mean premium or luxury. Like, good service is now like table stakes. And if you're not serving somebody well, that doesn't, that doesn't make you a budget player, it just makes you a player that's not seen very positively. So I think what, I think what this generation is going for is, like, good, high-quality service at, like, a reasonable cost, right? At, like, a, you know, on a, like, on a budget. Not, not nec- necessarily something that they have to trade up for or something that's luxury. But they, they are more demanding in that way. Like, they are not, you know... Just because they're getting something for cheap, they're not willing to go through shit for it, right? Like, they're- like, you know, that, that's traditionally, if you look at consumption past couple of decades, if you're getting something of value as a consumer, usually you have to fight for it, right? Like, I love DMart, by the way-
- NKNikhil Kamath
Mm
- APAadit Palicha
... but DMart is an example, right? Phenomenal business, but if you wanna buy their products, it's a, it's a pain, it's a fight, right? You stand in line. There's no proximity. You've got to drive there, right? It's crowded. Cashiers might not be available. It's just not, like, a good feeling, right? That's, that's basically the cost of getting products for cheap, and that's been the philosophy before. But now, I think the way that this generation is, is thinking about consumption, is how do I get that value, but do it well in a way that's, that's served well? So that's, like, our ethos a little bit.
- NKNikhil Kamath
Are you seeing a change in rate of growth?
- APAadit Palicha
I mean, uh, the base is higher.
- NKNikhil Kamath
Mm-hmm.
- APAadit Palicha
Right? Like, we used to grow 100% a week, uh, compared to-
- NKNikhil Kamath
Compared to six months ago, how much are you growing it, percentage-wise?
- APAadit Palicha
Growing faster.
- NKNikhil Kamath
Mm.
- APAadit Palicha
Um, with, like, let's say the same expansion rate and the same level of marketing, we're actually growing a little bit faster. Some of it is because of structural efficiency. Some of it is because our customer experience is constantly improving, right? Like, they're always, always on improvement mode. Um, but we're not seeing anything structural that's holding us back, like, in the market. I think those are more discretionary categories, right? Like fashion. The vast majority of the categories we sell are non- not discretionary. It's, like, a lot of the day-to-day, that you need to just run your house. Yeah, people perceive us to be discretionary, but actually, when you become a Zepto customer-
- NKNikhil Kamath
You don't do any consumer durables, right? No capital goods, no consumer dur- you... Nothing with a long shelf life.
- APAadit Palicha
No, we do. So we have home needs, right?
- NKNikhil Kamath
Mm.
- APAadit Palicha
Like, like, ranging from stationery to, like- Yoga mats ... very basic apparel, yoga mats. Kitchen utensils. We do electronics. So electronics is one of the fastest-growing categories we have.
- NKNikhil Kamath
What is growing the fastest in electronics?
- APAadit Palicha
Within electronics. We're seeing the, the, the D2C electronics, the, the Boats of the world, the Noises- Noises, yeah ... of the world. Those are going really fast.
- NKNikhil Kamath
So you're competing with Flipkart there?
- APAadit Palicha
[chuckles] Yeah. I think we- But not high value. Like, not on the super high-value- Mm ... mobile phones and laptops and stuff.
- NKNikhil Kamath
Why isn't
- 1:00:00 – 1:00:56
Flipkart vs. Amazon: Are they the same?
- NKNikhil Kamath
Flipkart doing this? Structurally, your model is... I know why Amazon can't compete, right? Because they have one centralized warehouse where all the sourcing happens.
- APAadit Palicha
True.
- NKNikhil Kamath
Amazon buy, hold the inventory, then sell, and Flipkart connects.
- APAadit Palicha
Uh, they both are the same. Both are the same. Yeah, they're the same model.
- NKNikhil Kamath
But their story publicly is different.
- APAadit Palicha
Tactical difference, still the same f- fundamentally. To your question on why they aren't doing this, it's a good question. I don't know.
- NKNikhil Kamath
There must be a logical answer to that.
- APAadit Palicha
See, in the last two years, the, the media or the general sentiment around our model- Don't give it away. [chuckles] Yeah. Yeah. Has not been very positive. Everyone has said, you know, has written it off, 'cause globally also, most businesses-
- NKNikhil Kamath
You're talking about quick commerce?
- APAadit Palicha
Quick commerce. Yeah. Globally, most quick commerce businesses have shut down by now. All the ones that went crazy in the zero interest rate, 2020, 2021 era. It's like retail in that way. Most of them are shut down.
- NKNikhil Kamath
What distinguishes Zepto?
- 1:00:56 – 1:03:20
Zepto’s USP & Gaps in the Commodity World
- APAadit Palicha
Execution.... uh, discipline, rigor. Um, like a lot more, like we operated that, that Six Sigma, like, culture. Like, that's at least what we aspire to be, right? Like, if you read this book about Toyota.
- NKNikhil Kamath
Six Sigma, Black Belt-
- APAadit Palicha
Yeah
- NKNikhil Kamath
... GE created it.
- APAadit Palicha
Yeah, yeah. We're trying to be like Toyota-
- NKNikhil Kamath
Mm
- APAadit Palicha
... in that sense, right? We're a lot less, but we're a lot more left-brained.
- NKNikhil Kamath
Mm.
- APAadit Palicha
We're a lot more analytical, a lot more disciplined, and, like, this business is about that. It's about obsession with just better cost structures, like constantly improving it paisa by paisa, no silver bullets, right?
- NKNikhil Kamath
So if I were 20-
- APAadit Palicha
Yeah
- NKNikhil Kamath
... and I'm trying to build a business for 20-year-olds-
- APAadit Palicha
Yeah
- NKNikhil Kamath
... in your domain-
- APAadit Palicha
Yeah
- NKNikhil Kamath
... where do you think the gaps are?
- APAadit Palicha
[sighs] Lots of gaps. I think the... Yeah, from our vantage point, like on categories, like, we're the fastest growing commerce platform in the country right now. So we can see, like, all these, these different categories from makeup to electronics to, like, cold grocery. Like, very boring answers is that there are commodities that should be branded that are not yet.
- NKNikhil Kamath
For example-
- APAadit Palicha
There's a big opportunity there.
- NKNikhil Kamath
What do you mean by commodities?
- APAadit Palicha
Like, uh, I would say dry fruits. Basic example. There should be, like, a large-scale D2C dry fruits brand.
- NKNikhil Kamath
Are you also considering rice, atta? These are commodities?
- APAadit Palicha
Those were comm- those were commodities-
- NKNikhil Kamath
Mm
- APAadit Palicha
... until the Ashirvads of the world made them into brands, right?
- NKNikhil Kamath
For atta, maybe, no. For rice, not yet, right?
- KVKaivalya Vohra
India gave-
- APAadit Palicha
True. Yeah, yeah. Yeah, yeah.
- KVKaivalya Vohra
That's so-
- APAadit Palicha
Like-
- 1:03:20 – 1:08:51
Surprising Shopping Patterns
- NKNikhil Kamath
noted. Tara, what are your shopping patterns? Do you shop-
- TSTara Sutaria
Oh, dear.
- NKNikhil Kamath
Do you shop online? Do you shop-
- TSTara Sutaria
I-
- APAadit Palicha
Where do you buy groceries?
- TSTara Sutaria
You know, considering-
- APAadit Palicha
Ah.
- TSTara Sutaria
Considering-
- APAadit Palicha
Hey, she's a, she's a fan of, of Zepto. Putting it out there, guys.
- TSTara Sutaria
[laughing] She says she's-
- APAadit Palicha
Like, for the camera.
- NKNikhil Kamath
Did you-
- TSTara Sutaria
Yes, I am
- NKNikhil Kamath
... did you look up if she shopped on Zepto before you came today?
- TSTara Sutaria
No, she told me.
- KVKaivalya Vohra
I looked at it, yeah.
- TSTara Sutaria
Yes, I did. I told you.
- APAadit Palicha
Well, if, when would...
- NKNikhil Kamath
But did you also look?
- APAadit Palicha
Where, where, where would I find I concept glass-
- TSTara Sutaria
Database, like [laughing]
- APAadit Palicha
... Tara Sutaria orders on Zepto?
- NKNikhil Kamath
No, on your own database.
- TSTara Sutaria
Yeah, history is on Zepto.
- APAadit Palicha
On her own database?
- TSTara Sutaria
Yeah, totally did that.
- APAadit Palicha
Wow!
- TSTara Sutaria
Totally did.
- NKNikhil Kamath
Yeah, Tara.
- TSTara Sutaria
Uh, shopping patterns. Gosh, uh, till very recently, I was absolutely dreadful with my cellular. Like, really bad. Like, uh, there's a reason my friends say, "Oldie but a goldie," when it comes to me. Um, just really, really bad with most things on my phone. Uh, I am now much better at shopping online. A lot of my friends shop-
- 1:08:51 – 1:11:41
Youth's Unique Buying Trends
- NNNavya Naveli Nanda
Yeah, I think... I don't think a lot of young people are investing in buying things because they don't necessarily, like, see the value. I mean, at least I don't see the value in that. Like, I-
- APAadit Palicha
I'm not so sure. I think, there's a-
- TSTara Sutaria
I think it goes both ways.
- APAadit Palicha
Yeah.
- NKNikhil Kamath
Back in the day-
- TSTara Sutaria
There's a lot of people who have the aspiration.
- APAadit Palicha
A lot of them, where there's that aspirational-
- NNNavya Naveli Nanda
Yeah
- APAadit Palicha
... sort of this thing, and-
- NNNavya Naveli Nanda
Yeah.
- TSTara Sutaria
And this rent thing is actually suddenly growing-
- NKNikhil Kamath
Mm.
- TSTara Sutaria
uh, even, you know, in Bombay, and I'm, I'm not sure about Delhi and other places, but I've, I've heard about these websites.
- APAadit Palicha
So the US also does this?
- TSTara Sutaria
Yeah, it started there, and it's, and it's beginning now.
- NKNikhil Kamath
Yeah, there are clothes that you can rent.
- TSTara Sutaria
Yeah.
- NKNikhil Kamath
There's everything you can rent-
- TSTara Sutaria
Yeah
- NKNikhil Kamath
... furniture you can rent, clothes you can rent.
- TSTara Sutaria
Yeah.
- APAadit Palicha
But you know what people are spending money on? I'm getting the sense that it's a little bit more sensible, like, where people choose to be luxurious.
- NNNavya Naveli Nanda
Yeah.
- APAadit Palicha
It used to be slightly frivolous.
- NNNavya Naveli Nanda
Mm-hmm.
- APAadit Palicha
So you'd be luxurious on, like-
- TSTara Sutaria
Nice car
- APAadit Palicha
... an outfit-
- NNNavya Naveli Nanda
Yeah
- APAadit Palicha
... or a nice car, which was just, like, more-
- 1:11:41 – 1:15:27
The Complex World of Cinema Business
- APAadit Palicha
of films? Like, if I'm... Like, what's the, what's the future of, of the way people watch films? Is it just gonna be OTT? Does, like... Do the PVRs of the world still have legs to grow on? Do, like, what do you guys think? Like, from a consumption perspective, what do people our age want?
- TSTara Sutaria
You know, I really don't think you can... It's, it's just something you can't replace, that experience of-
- APAadit Palicha
Yeah, I totally agree.
- TSTara Sutaria
And as a people, it's something, you know, uh, uh, love OTT. I love OTT platforms. I love watching stuff on OTT platforms. All of us do, right? Um, but there's just something that you just can't take away about that experience that we've all grown up loving, uh, all age groups, anybody and everybody. The food aspect of it, the fact that you can actually come together as a community and a society and actually not have very many differences for a change-
- APAadit Palicha
Yeah
- TSTara Sutaria
... and just sit together, be together for those two or three hours, and just forget everything that could possibly be worrisome that day.
- APAadit Palicha
Yeah.
- TSTara Sutaria
And there's so much to be worried about, especially in the last few years, I feel like. I can't wait for people to go back to the cinemas, and they are slowly flocking back.
- APAadit Palicha
No, it's interesting.
- TSTara Sutaria
Um, and-
- APAadit Palicha
But it's like, but, like, you know, for the people that are in a, a Tier 3 or a Tier 4 city-
- NNNavya Naveli Nanda
Yeah.
- NKNikhil Kamath
Yeah, I have a-
- APAadit Palicha
What about those folks?
- TSTara Sutaria
Sure, it is-
- APAadit Palicha
Like, have they, have they gone through PVR kind of experience in their, like, even in the past? Like, they would not-
- NKNikhil Kamath
They're watching his content episode.
- TSTara Sutaria
You know, so I probably wouldn't be the right person to comment on that because I haven't had that experience.
- NKNikhil Kamath
So I'll give you some data.
- APAadit Palicha
Okay. Yeah, yeah.
- NKNikhil Kamath
I've been an investor in PVR for a long, long time.
- APAadit Palicha
Yeah.
- NKNikhil Kamath
Uh, the thesis in India broadly was-
- NKNikhil Kamath
... in America, the penetration of multiplexes. So in India, broadly, there are nine thousand screens.
- APAadit Palicha
Yeah.
- NKNikhil Kamath
About two thousand of them happen to be multiplex screens. The access to a multiplex in America is something like for every thirty to forty people, there's one multiplex or access.
- APAadit Palicha
Oh, wow!
- NKNikhil Kamath
I'm talking thirty to forty from all directions.
- APAadit Palicha
Yeah.
- NKNikhil Kamath
That number in China is probably one tenth of that, but in India, that number happens to be one hundredth of that.
- 1:15:27 – 1:19:18
Do People Pay for Premiumization?
- NKNikhil Kamath
every sector outside of groceries, because you guys are here, [claps] premiumization seems to be what is selling. I think people are coming to this decision that we arrived at this number for content business. We thought India has about ten million people who will pay ten dollars a month and over to consume content, any kind of content.
- APAadit Palicha
That's eight hundred rupees.
- NKNikhil Kamath
Eight hundred rupees. About forty million people will pay one dollars and upward for consuming some kind of content. The rest of India will lar- largely not be willing to pay to consume content.
- APAadit Palicha
Fair point.
- NKNikhil Kamath
So our hypothesis has very much been, not ours, but just society at large and companies and corporations, there are fifty million people in India that you're truly building a product for if you're going down the premiumization route. And the more premium you go, the higher the rate of growth seems to be.
- APAadit Palicha
Really?
- NKNikhil Kamath
That could be a factor of income inequality, that could be a factor of, you know-
- APAadit Palicha
No, but by premium, what do you mean? Like, do you mean higher prices or better experience?
- NKNikhil Kamath
Both. They come hand in hand.
- APAadit Palicha
So I, I'm, like, slightly-- I'm, I'm slightly cagey about the former.
- NKNikhil Kamath
Mm-hmm.
- APAadit Palicha
I think the higher price part, at least when, when, when we look at our business, people just won't pay. And it's like-
- NKNikhil Kamath
Like, groceries are different.
- APAadit Palicha
I guess so.
- NKNikhil Kamath
Groceries are essential-
- APAadit Palicha
But for the service
- NKNikhil Kamath
... good, and I'm talking more about discretionary stuff.
- APAadit Palicha
Like, but even for the service, right? Like-
- NKNikhil Kamath
Hmm
- APAadit Palicha
... like, ten-minute delivery. You know, people tell me, "So we've gone through this phase, right?"
- NKNikhil Kamath
Mm.
- APAadit Palicha
Ten-minute delivery is impossible. Nobody cares about ten-minute delivery. Phase two, and then phase, then we got past that. Phase three, ten-minute delivery will not make any money, which we're also getting past, right? But the, in that second phase-
- NKNikhil Kamath
At what scale does ten-minute delivery make money? What percentage of the population is using apps such as Zepto to shop?
- APAadit Palicha
Very small, like-
- NKNikhil Kamath
Very, very small.
- APAadit Palicha
Basis points.
- NKNikhil Kamath
What's the number?
- APAadit Palicha
It would be-
- SPSpeaker
Like way below one percent.
- APAadit Palicha
To give you the, to give you the exact number, it would be, like, about today, collectively, point three percent of grocery, thirty bps.
- 1:19:18 – 1:28:10
Social Media Blue Ticks, Scarcity Principle & Discovering Products
- NKNikhil Kamath
Instagram sold as much as forty-four million blue ticks, mostly to people in the age group of eighteen to thirty-four.
- KVKaivalya Vohra
India?
- NKNikhil Kamath
Why do- No, across the world.
- KVKaivalya Vohra
Across the world.
- NKNikhil Kamath
They made something like six hundred, seven hundred million in a day.
- NNNavya Naveli Nanda
My God.
- KVKaivalya Vohra
Wow!
- NKNikhil Kamath
Why are-
- KVKaivalya Vohra
Cheers.
- NKNikhil Kamath
Huh.
- KVKaivalya Vohra
That's crazy.
- NKNikhil Kamath
How important... I know this happened in China ten, twenty years ago. The perception of you on social media-
- NNNavya Naveli Nanda
Mm
- NKNikhil Kamath
... started becoming more important than the real you.
- KVKaivalya Vohra
Yeah.
- NKNikhil Kamath
Uh, I know this is prevalent in the age group of thirty to thirty-five. Uh, like my age people also really care for this, but is that number significantly higher for twenty to thirty?
- KVKaivalya Vohra
Probably.
- NNNavya Naveli Nanda
Yeah, probably.
- SPSpeaker
Yeah.
- NKNikhil Kamath
So you're-
- SPSpeaker
And slightly under, I would also say. Slightly under twenty.
- KVKaivalya Vohra
Yeah, yeah, yeah. By this point, where it gets-
- SPSpeaker
Honestly
- KVKaivalya Vohra
... unhealthy.
- SPSpeaker
Yeah.
- KVKaivalya Vohra
Yeah.
- NNNavya Naveli Nanda
I mean, there's-
- SPSpeaker
Which is unfortunate
- NNNavya Naveli Nanda
... consuming Instagram in, at what, twelve, thirteen now? It's not even-
- SPSpeaker
Yeah, sometimes even younger, honestly.
- 1:28:10 – 1:29:08
UPI vs. Credit Card
- NNNavya Naveli Nanda
I, I use GPay for ev- I don't use a credit card. I don't use cash.
- NKNikhil Kamath
Really?
- KVKaivalya Vohra
Why is that?
- NNNavya Naveli Nanda
I use GPay for everything.
- NKNikhil Kamath
Why?
- KVKaivalya Vohra
It's easier.
- NNNavya Naveli Nanda
It's just easier. I use it for ordering stuff online. I use it for-
- NKNikhil Kamath
Oh
- NNNavya Naveli Nanda
... food. I use it for an Uber. I'd use it for even if I'm going to buy, like, an ice cream on the road. I don't carry cash. I don't carry cards.
- KVKaivalya Vohra
I think UPI is like-
- NKNikhil Kamath
From a financial lens, a credit card is giving you interest-free credit for 30 days.
- NNNavya Naveli Nanda
I know, but I'm choosing convenience over-
- NKNikhil Kamath
Over having to remember to pay a credit card bill.
- KVKaivalya Vohra
But you know that interest fee... So the thing is, with, with UPI, the vendor ecosystem is so much better. So the amount of, what she just mentioned, getting ice cream on the road, the Uber driver, he won't accept a credit card.
- NNNavya Naveli Nanda
Yeah.
- KVKaivalya Vohra
So you just, you're just blocked, and you're just-
- NNNavya Naveli Nanda
You're just automatically ingrained into thinking that this is just the best and fastest way to-
- NKNikhil Kamath
Yeah.
- KVKaivalya Vohra
Yeah. Everything.
- NKNikhil Kamath
So what we're saying is, if you're building a business for Gen Z, UPI is your go-to payment point?
- KVKaivalya Vohra
Yeah.
- NNNavya Naveli Nanda
Yeah, for sure.
- NKNikhil Kamath
You should build for.
- NNNavya Naveli Nanda
Yeah.
- KVKaivalya Vohra
Content is gonna be part of the communication, part of the narrative, that's probably-
- NKNikhil Kamath
Is there one social media
- 1:29:08 – 1:30:26
Whats working in Social Media?
- NKNikhil Kamath
app which is more relevant today than others, uh, up until we become like China?
- KVKaivalya Vohra
Instagram.
- NNNavya Naveli Nanda
It depends on the demographic-
- NKNikhil Kamath
Go to streaming?
- KVKaivalya Vohra
Right
- NNNavya Naveli Nanda
... you're looking at.
- NKNikhil Kamath
Just demographic.
- NNNavya Naveli Nanda
If you're looking at a younger demographic, I would say Instagram. If you're looking at, like, my mom, then, like, Facebook.
- KVKaivalya Vohra
No, but-
- NNNavya Naveli Nanda
And if you're looking at my grandmom, then YouTube.
- KVKaivalya Vohra
But we think about, like-
- NNNavya Naveli Nanda
It's like [laughing] ...
- NKNikhil Kamath
Really?
- NNNavya Naveli Nanda
Yeah.
- KVKaivalya Vohra
Oh, yeah, yeah. My-
- NNNavya Naveli Nanda
My grandmom-
- NKNikhil Kamath
YouTube is still
- NNNavya Naveli Nanda
... literally surfs YouTube.
- NKNikhil Kamath
Yeah.
- KVKaivalya Vohra
It's nuts.
- NNNavya Naveli Nanda
But my mom will surf... Like, if you look at any mom in the country, she'll be on Facebook watching fake news.
- KVKaivalya Vohra
[laughing]
- NNNavya Naveli Nanda
And if you look at a Gen Z, they're on Instagram.
- KVKaivalya Vohra
So it's like far away.
- NNNavya Naveli Nanda
My grandmom every day is like, "Oh, I saw this on YouTube." And I'm like-
- KVKaivalya Vohra
So my grandmom-
- NNNavya Naveli Nanda
... "Who watches YouTube?" And she's like, "I do."
- KVKaivalya Vohra
Yeah.
- NNNavya Naveli Nanda
So it's, it's really-
- NKNikhil Kamath
Yeah, Tara
- 1:30:26 – 1:34:17
Income and Inequality
- NKNikhil Kamath
from a Gen Z perspective of society? Uh, wage growth has largely lagged asset price growth.
- KVKaivalya Vohra
Yeah.
- NKNikhil Kamath
So let's assume in India, salaries are growing by 5%, but assets like your home, your equity, whatever investment you have, is growing at 10%. As long as that is the case, the wealthy will continue to get wealthier because they have the assets which are growing faster. How do you guys see that world? How do you... I know, I know you come from a fairly, I would not like to say how privileged, how, whatever, but I think it's fair to say everyone here is from a privileged background. And I think there's no point making it look like that is a bad thing. You're a circumstance of where you're born, and I don't think anybody can judge you for that. Uh, I think just life, right? But-
- NKNikhil Kamath
... how do you think of income inequality in the ecosystem?
- APAadit Palicha
The answer to this is, like, employee- and we do this with pretty much everybody on the team-
- NKNikhil Kamath
Mm.
- APAadit Palicha
Employees owning some piece of equity.
- NNNavya Naveli Nanda
Yeah.
- APAadit Palicha
That's most, I mean, that's like, that's like- But that's hard to scale. No, no-
- NKNikhil Kamath
Yeah
- APAadit Palicha
... you get to, like, you get to, like-
- NNNavya Naveli Nanda
And that is, that is very subjective to startups-
- APAadit Palicha
Yeah
- NNNavya Naveli Nanda
... companies which are starting to grow, which is a very microcosm of-
- APAadit Palicha
Yeah. If you're creating value-
- NKNikhil Kamath
Mm.
- APAadit Palicha
-what you can do with your profit-
- NKNikhil Kamath
Hm
- APAadit Palicha
... there should be some limitation there. Like, if you look at pre '80s in the US, you didn't have the ability-- you had very strict regulation on share buybacks, right?
- NKNikhil Kamath
Tell me broadly in society, there is income inequality. Current situation, this will continue to rise.
- APAadit Palicha
Mm.
- NKNikhil Kamath
What does the government do? A, how does the Gen Z feel about it? You said-
- APAadit Palicha
Yeah, look, see, I mean, to be honest with you, if you want to say broadly, the, it's like a sweeping, like, a sweeping enterprise reform, right? Like antitrust laws, right? That's one of the, that's one of the levers, right? Antitrust, uh, like what I just mentioned on like, you know, giving value back to, to employees on like... Yeah, and to an extent, tax, right? But then the tax itself, slightly suspect. Like, what does a tax accomplish?
- NKNikhil Kamath
Maybe you don't have to frame it as taxing an entrepreneur, but you could say property taxes.
- APAadit Palicha
Yeah, inheritance tax.
- NKNikhil Kamath
Taxes on inherited wealth.
- APAadit Palicha
Yeah.
- NKNikhil Kamath
Not taxes on... Taxes that will disincentivise people to earn a extra amount of money today-
- APAadit Palicha
Yeah
- NKNikhil Kamath
... but taxes on money that has been in the equation for a long time.
- 1:34:17 – 1:38:12
Empowering Young Entrepreneurs
- NKNikhil Kamath
How do you inculcate them or how do you facilitate them by-
- NNNavya Naveli Nanda
Uh, I mean, if you're saying you-
- NKNikhil Kamath
providing capital
- NNNavya Naveli Nanda
... the i- the, the solution is entrepreneurship, and, uh, twenty-four to thirty or whatever is sixty percent of the population, then how do you, how do you position entrepreneurship as an aspirational career-
- NKNikhil Kamath
Mm
- NNNavya Naveli Nanda
... for a twenty-four-year-old?
- APAadit Palicha
We talk about that a lot.
- NKNikhil Kamath
I think we are doing that a little bit right now.
- NNNavya Naveli Nanda
Mm. No, but I'm saying that the, the reality for, say, like, we may be different. I'm saying the reality for Tier 2, Tier 3 is that, you know, their, their parents have spent a certain amount of money on an education. They, they graduate, they either do MBA, they go into engineering or whatever stream they're in. They graduate, and their immediate thought is not that, "I'm gonna take a financial risk and start-
- NKNikhil Kamath
Yeah, but-
- NNNavya Naveli Nanda
... a company, but I'm gonna work for ten years, get a stable income-
- NKNikhil Kamath
Yeah
- NNNavya Naveli Nanda
... and then maybe pay my parents back. Then once I get, you know, up to a certain level of salary, then maybe I will think about doing this on the side, see if that works, and then maybe switch to that if I see that this is something I can do, um, risk-free." I don't know if that is... At least that's what I feel-
- NKNikhil Kamath
I think like-
- NNNavya Naveli Nanda
... is the mindset of a lot of college students today.
- NKNikhil Kamath
Yeah, yeah, I, I get you.
- NNNavya Naveli Nanda
They're not willing to take that risk.
- NKNikhil Kamath
If instead of the social cause that we all choose to come together on, a lot of people come together and choose causes around funding young, bright people who want to start a business, with not necessarily risk to reward in mind. That's an example. And even in the current ecosystem, you know, there are so many outliers. Like, I started earning a wage. I used that money to start trading. I used that trading money to do other things in life, and I started from a certain point, which is near zero. Uh, so the opportunities do exist. What I think we should do also in society is sell the narrative of being an entrepreneur.
- NNNavya Naveli Nanda
Mm.
- NKNikhil Kamath
Up until now, our role models in society were actors, they were cricketers.
- APAadit Palicha
Yeah.
- NNNavya Naveli Nanda
Yeah.
- NKNikhil Kamath
Uh, you're talking about roles where India can have 11 cricketers who played for the Indian team growing up.
- NNNavya Naveli Nanda
No, but to your point, I, I think also selling the narrative of entrepreneurs, but selling the narrative of not what the conventional entrepreneur has been-
- NKNikhil Kamath
Yeah
- NNNavya Naveli Nanda
... for the longest time-
- APAadit Palicha
Yeah
- NNNavya Naveli Nanda
... but who entrepreneurs really are today, which are nineteen, twenty-year-old kids.
- NKNikhil Kamath
Yeah.
- NNNavya Naveli Nanda
It could be a fifty-year-old-
- 1:38:12 – 1:49:58
Education Systems: Old vs. New
- KVKaivalya Vohra
wanted to do, haven't had the time to do it-
- NKNikhil Kamath
Mm
- KVKaivalya Vohra
... is just to pick out, like, 100 of the smartest kids that normally would go work, like, some random job at a Google because of the stability."
- NNNavya Naveli Nanda
Yeah. Mm.
- KVKaivalya Vohra
"And say, 'I'll give you...'" I mean, it's US terms. You can, like, do the-
- NNNavya Naveli Nanda
Yeah
- KVKaivalya Vohra
... translation to India, "But I'll give all of you $100,000 a year for 10 years. With that, do whatever you want," right? Um, so that at least that pressure of, "Okay, I need to-
- NNNavya Naveli Nanda
Yeah
- KVKaivalya Vohra
... go work at a job," is done. He has the means to do it.
- NNNavya Naveli Nanda
Yeah.
- KVKaivalya Vohra
He should think about doing something like this.
- NKNikhil Kamath
Yeah. No, no, we are. We are planning this center where there's no educational requirement. We'll have our own process to get people in. We will train them with people who voluntarily give time, like all of us and many other friends of mine. We will house them. We will kind of, like, teach them about not what the syllabus of a college might be, but what technology and the skillsets that we think are relevant.
- NNNavya Naveli Nanda
Yeah.
- KVKaivalya Vohra
He is-
- NKNikhil Kamath
I can fund it to a certain extent, but I'm gonna go out to my friends and ask for help.
- NNNavya Naveli Nanda
Unfortunately, our education system gears us towards getting 95% or 94%-
- APAadit Palicha
Yeah
- NNNavya Naveli Nanda
... in our exams, rather than on, you know, skills that we will actually use when we enter the workforce-
- APAadit Palicha
Yeah
- NNNavya Naveli Nanda
... or when you are actually-
- APAadit Palicha
Yeah, yeah
- NNNavya Naveli Nanda
... managing a company or working in a startup, and those are the softer skills that we talk about, and that's not emphasized on or taught. Um, it's very marks-oriented and-
- APAadit Palicha
Yeah
- NNNavya Naveli Nanda
... outcome-oriented rather than experience, and I think that that's something that we have to, I guess-
- NKNikhil Kamath
I agree with you 100%.
- NNNavya Naveli Nanda
Yeah.
- KVKaivalya Vohra
Yeah.
- NKNikhil Kamath
I think conformity has been beaten down upon us by our predecessors for whom that worked.
- NNNavya Naveli Nanda
Mm.
- NKNikhil Kamath
I think the one big takeaway everybody building for Gen Z can take is being conformist-
- 1:49:58 – 1:53:45
Anecdotes from School
- APAadit Palicha
and I, I'm just using my own sort of life experiences and, and, and, like, that, that sort of ruthless competition-
- TSTara Sutaria
Mm-hmm
- APAadit Palicha
... that, um, like, rigorous, unfair, extremely tough environment. Like, I came from a very competitive school.
- TSTara Sutaria
Mm-hmm.
- APAadit Palicha
I love-- I mean, I'm very grateful to my school. I came from a very competitive school.
- TSTara Sutaria
Mm-hmm.
- APAadit Palicha
And it was all about who could... who would be the best, like, academically, extracurricularly, from a sports perspective.
- SPSpeaker
Student of the Year.
- APAadit Palicha
In a way, but a lot less exciting, and, like, a lot less attractive people.
- TSTara Sutaria
[chuckles]
- APAadit Palicha
But, but in that world, right, like, I think the, the, [lips smack] you know, the... I don't think I would've even tried to do what I'm s- trying to do right now if it wasn't for that, like, somewhat, and I agree with you, somewhat, like, semi-toxic, like, aggressive line of sight.
- TSTara Sutaria
But then doesn't that affect you for the rest of your life? Because if you grow up with that toxicity, which I think we all have, it's not... I'm not putting this on you-
- APAadit Palicha
Yeah
- TSTara Sutaria
... of course-
- APAadit Palicha
Yeah
- TSTara Sutaria
... or your school.
- APAadit Palicha
You can, by the way, but, yeah.
- TSTara Sutaria
No, but I, I choose not to. [chuckles]
- APAadit Palicha
We'll find everybody else.
- TSTara Sutaria
I choose not to. [chuckles]
- APAadit Palicha
Yeah, yeah, yeah.
- SPSpeaker
Yeah, I, I, I-
- TSTara Sutaria
But don't you feel like you'll always have that, like, in you, that, that sense of I wanna be better, I need to be the best, that sort of-
- APAadit Palicha
Yeah
- TSTara Sutaria
... which our generation struggles with so much?
- APAadit Palicha
But you know, the thing is, like, if-
- NKNikhil Kamath
Don't stop
- APAadit Palicha
... if I wasn't doing what I was doing, I think I would be unhappy. Like, I was thinking about, and, like, I joke with KV about this all the time. Whenever we have a problem, I'm like, " [beep] we should've just got to Stanford," right? Like, that would've... Life would be so much easier.
- SPSpeaker
Yeah.
- APAadit Palicha
Right? Uh-
- 1:53:45 – 1:56:50
Childhood Challenges & Therapy
- APAadit Palicha
I mean, yeah, that's a wow.
- TSTara Sutaria
[chuckles] There we go.
- SPSpeaker
It's a googly, huh? It's like goes to the right.
- APAadit Palicha
It's a googly. Like, it was not easy.
- NKNikhil Kamath
Can I tell you, we are all such a factor of our childhoods.
- APAadit Palicha
Yeah, yeah, you're right. Yeah.
- TSTara Sutaria
One hundred percent.
- NKNikhil Kamath
This is something I've had all my life. I've not had a sense of self-worth-
- APAadit Palicha
Mm
- NKNikhil Kamath
... and nothing makes me happy beyond a fleeting minute.
- APAadit Palicha
Really?
- NKNikhil Kamath
It's, it's hot for a minute-
- APAadit Palicha
Yeah
- NKNikhil Kamath
... and then I need something else to chase, something new to do, some bigger mountain to-
- APAadit Palicha
You don't have long-term fulfillment?
- NKNikhil Kamath
Hmm?
- APAadit Palicha
You don't have that, like, long-term fulfillment after everything that you've built? Really.
- NKNikhil Kamath
I don't.
- APAadit Palicha
Wow.
- NKNikhil Kamath
And I'm ten years down the journey, and I can tell you this, that it won't come from anything you do outside or any other person, but from you going back to your childhood, figuring out deep, deep down, the truth is, it was not your fault.
- APAadit Palicha
Yeah, wait-
- NKNikhil Kamath
But I'll connect you to someone who'll really help. I'll tell you the thing with therapists- [chuckles]
- TSTara Sutaria
[chuckles] Nikhil.
- SPSpeaker
Nikhil, I think you could be a therapist, dude.
- APAadit Palicha
You should be a therapist.
- TSTara Sutaria
Yeah.
- APAadit Palicha
Yeah.
- NKNikhil Kamath
I'll tell you, I've been to a few, and the problem with therapy is nine out of ten are [beep] horrible.
- SPSpeaker
Mm.
- NKNikhil Kamath
Like, they are terrible.
- 1:56:50 – 2:01:45
Dealing with Founder’s Conflict
- APAadit Palicha
Yeah
- NKNikhil Kamath
... which is a good digress from here. 65% of startups shut down 'cause the founders fight.
- NNNavya Naveli Nanda
[gasps]
- APAadit Palicha
Yeah.
- NNNavya Naveli Nanda
Egos.
- APAadit Palicha
I didn't know.
- NNNavya Naveli Nanda
Okay. [chuckles] But there are the Zepto brothers.
- SPSpeaker
Come on, brothers. [laughing]
- APAadit Palicha
Zepto brothers.
- NNNavya Naveli Nanda
The brothers.
- APAadit Palicha
Grocery.
- NKNikhil Kamath
Egos.
- APAadit Palicha
Grocery, man.
- NKNikhil Kamath
Egos. Okay, this is important to a lot of people who are starting companies in their 20s. How do you stop yourself from getting egoistic?
- APAadit Palicha
Hmm.
- NKNikhil Kamath
Uh, one will be more popular than the other.
- APAadit Palicha
Yeah.
- NKNikhil Kamath
At different times, it'll change.
- APAadit Palicha
Yeah.
- NKNikhil Kamath
One probably will, at some point, by virtue of outside influences, own more of the company than the other, be perceived in the company, in its own little bubble of hierarchy, in a different order than was the preconceived notion in different people's minds. How do you deal with all this?
- APAadit Palicha
Can I ask you that question?
- NKNikhil Kamath
Yeah, yeah, sure.
- APAadit Palicha
With, with Nitin, right?
- NKNikhil Kamath
Yeah.
- APAadit Palicha
How, how did you do that?
- NKNikhil Kamath
So we have the added advantage of being brothers.
- APAadit Palicha
Yeah.
- NKNikhil Kamath
And we do-
- APAadit Palicha
Yeah.
- SPSpeaker
Yeah, we're brothers, man.
- 2:01:45 – 2:03:50
Nikhil’s Brotherly Advice
- NKNikhil Kamath
older brother?
- APAadit Palicha
Please do. Yeah.
- NKNikhil Kamath
Like, when things happen so abruptly in life, uh, often we don't realize that-... our actions of yesterday, which used to be funny, today can be misconstrued to be something else altogether. 'Cause you've only been doing this for X amount of time-
- SPSpeaker
Yeah
- NKNikhil Kamath
... but everything has changed. Like, a king's son-
- SPSpeaker
Yeah
- NKNikhil Kamath
- is prepared to be the king all his life.
- SPSpeaker
Mm-hmm.
- NKNikhil Kamath
But for people who are starting off first gen, uh, you might not take your actions so seriously, but, uh, society will not be so forgiving as-
- SPSpeaker
But tell me, Nikhil, on, on that point-
- NKNikhil Kamath
Mm, mm.
- SPSpeaker
- I, I actually wanna know, like, for all four of us here-
- NKNikhil Kamath
Mm.
- SPSpeaker
Like, what, what would your advice be? Like, all of us are doing... trying to do something else. Like, what, from your vantage point, as, like, the elder statesman [chuckles] Like, what is-
- SPSpeaker
Elder statesman. [laughing]
- TSTara Sutaria
Elder statesman? [laughing]
- SPSpeaker
The future prime minister of this country.
- NKNikhil Kamath
Professional advice, personal advice?
- SPSpeaker
Both.
- TSTara Sutaria
Both.
- SPSpeaker
I don't ask Nikhil his pro- uh, personal advice. [laughing]
- SPSpeaker
Oh, wow!
- SPSpeaker
Dude, there's that. [laughing]
- TSTara Sutaria
Y- you can give us both.
- SPSpeaker
But continue. Sorry.
- NKNikhil Kamath
Mm, professional advice would be what I just said, and I'm saying that more so 'cause I've experienced it. Keep that one group of friends who you are, you know, yourself with, but the lesser said, so much better than more being said-
- SPSpeaker
Yeah
- NKNikhil Kamath
... outside of that. And I've learnt it the hard way, and I feel like, I feel like you should eliminate drama in your life. This is personal advice.
- SPSpeaker
Yeah.
- NKNikhil Kamath
So what I do as a exercise is, take all the people in your life, whoever is adding drama, write their name down, and just eliminate them from your life. Because situations are often dramatic, but more often than not, people are dramatic, and they draw that into your life.
- 2:03:50 – 2:13:06
Tara’s take on Content
- NKNikhil Kamath
amongst Gen Z?
- TSTara Sutaria
Mm.
- NKNikhil Kamath
Is the interest in Bollywood going down compared to 10 years ago?
- TSTara Sutaria
I don't think the interest in the industry is going down. I think... [laughing]
- SPSpeaker
[laughing] Nikhil's acting.
- SPSpeaker
[laughing]
- TSTara Sutaria
Oh, my God.
- NKNikhil Kamath
Oh, my God. [laughing]
- TSTara Sutaria
He's so fun like this.
- SPSpeaker
Yeah.
- TSTara Sutaria
I love it.
- SPSpeaker
Nikhil, what are you the title of this episode?
- TSTara Sutaria
That call.
- SPSpeaker
'Cause on the way here, we were trying to figure out what this... What are, what are you thinking?
- NKNikhil Kamath
What is the next generation thinking?
- SPSpeaker
Yeah, fair enough.
- TSTara Sutaria
Nice one.
- NKNikhil Kamath
Yeah, that's a good one.
- TSTara Sutaria
To the point.
- SPSpeaker
That's good.
- TSTara Sutaria
I like it.
- SPSpeaker
Yeah.
- TSTara Sutaria
We ourselves don't know what we're thinking.
- SPSpeaker
[laughing] Yeah.
- TSTara Sutaria
That's honestly the reality.
- NKNikhil Kamath
Tara, what's happening in... [laughing]
- TSTara Sutaria
[laughing] Try to k- try to keep a straight face. Yes, Nikhil?
- NKNikhil Kamath
So, Tara?
- TSTara Sutaria
Yeah.
- NKNikhil Kamath
What do you think about [censored] ? [laughing]
- 2:13:06 – 2:17:39
Marriage, Kids and beyond
- NKNikhil Kamath
or not? Aadit?
- APAadit Palicha
I'm very excited to have kids.
- NKNikhil Kamath
Yeah?
- APAadit Palicha
Yeah.
- TSTara Sutaria
Aw.
- NKNikhil Kamath
With marriage.
- APAadit Palicha
Yes.
- NNNavya Naveli Nanda
I will definitely get married-
- TSTara Sutaria
So sweet, prompt and spont
- NNNavya Naveli Nanda
... and will definitely have kids.
- NKNikhil Kamath
By what age?
- NNNavya Naveli Nanda
That I don't know, but I'll definitely get married, and I will have kids, yeah.
- APAadit Palicha
30 to 35-ish.
- NKNikhil Kamath
Tara?
- TSTara Sutaria
At some stage, I'd love to be married, sure.
- APAadit Palicha
What I'm most excited about is having kids.
- TSTara Sutaria
That's so sweet.
- NNNavya Naveli Nanda
Sweet!
- APAadit Palicha
Not now, in 10 years-
- TSTara Sutaria
Same, same
- APAadit Palicha
... but eventually.
- TSTara Sutaria
How sweet.
- NKNikhil Kamath
Kids.
- APAadit Palicha
Why, why are you guys so old laughing? [laughing]
- TSTara Sutaria
Pensive Aadit.
- NKNikhil Kamath
The thought of that.
- TSTara Sutaria
[chuckles] Kids.
- NKNikhil Kamath
Why, why, I'm... You guys are 20, 21 years old.
- APAadit Palicha
Okay, we are-
- NKNikhil Kamath
And I'm... Go on.
- 2:17:39 – 2:23:55
Woke Culture, Entitlement & Social Media
- NKNikhil Kamath
Everybody's fighting for rights, but very pe- very few people are equating how much they're contributing to the rights they deserve.
- TSTara Sutaria
Um, well, I think it's high time that we fight for certain rights that we haven't been able to fight for for a very long time.
- NKNikhil Kamath
For example?
- TSTara Sutaria
Uh, just equality-based rights, whether that's when it comes to, uh, the difference between what m- men and women get paid-
- NKNikhil Kamath
Mm-hmm
- TSTara Sutaria
... in every sector, whether that's, um, difference in how we're treated, equality-wise, whether that's, um, you know, gender biases that we've had for so long, whether that is anything and everything that we're really standing up for. Um, I think it's really important that we do have a voice and that we're unafraid to talk about it. Um, I've been trying to do that in a bunch of interviews recently, where I feel like we haven't really touched upon so many topics, whether that's in the industry or outside, or even just as a young woman. So I think it's very important. Um, of course, when things like that are misused and spoken frivolously, that doesn't make sense to me. But I do think I'm an advocate of just rights for anybody that feels they have been treated unequally, so.
- NKNikhil Kamath
Makes sense.
- TSTara Sutaria
Yeah.
- NKNikhil Kamath
Uh, Navya, a lot of people say Gen Z is entitled and not very loyal. They prefer gig work. What are your opinions on that?
- NNNavya Naveli Nanda
I'm optimistic, so I don't believe that. I think that there's-
- NKNikhil Kamath
Do you experience it, though?
- NNNavya Naveli Nanda
No, I, I think-
- NKNikhil Kamath
Because you employ a lot of people as a-
- NNNavya Naveli Nanda
I do, but I... Like I said earlier, I think there's a lot of potential and not enough opportunities. Um, and I understand why. We have a very large population. I don't see why it's easy to give everybody an opportunity, but I think that there is a lot of potential, at least from [clears throat] what I've seen. I employ a lot of young people, I work with a lot of young people, and I speak to a lot of young people, and I think that, um, they're not given a chance, they're not given an opportunity, and if they were given one, I think that we'd be able to have a much larger conversation on this. Um, I also think that when it comes to entitlement, I think that, at least for Gen Z, we've in- inherited a world where there are a lot of issues, right? Whether it's with social issues, economical, or even political, I think that there are a lot of issues, and we are not given enough seats on the table to give our opinions on those issues. We do feel a certain limit of entitlement because we think that we're not given a chance to voice what we want, and if you're, if you're saying that 60% of our population is young people, then why are we not being given those-... uh, seats at those tables, whether it's at companies or whether it's at a political forum, or whether it's in entertainment or content. I think that enabling us to be a part of that conversation, [lips smack] um, or being a part of that- building that future. So I think that that's why that sense of, sense of en- entitlement comes in. Um, and like he said, he said that young people aren't taken seriously, and I think that I see that a lot, even when I, um... You know, I'm in the dev- development sector, but, um, even in the development sector, pe- young people are looked at upon as just being opportunistic or just trying to, you know, do what, like you said, wokeism, or we're considered to be too woke. But I think-
Episode duration: 2:36:46
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