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Nikhil KamathNikhil Kamath

Ep #10 | WTF is the Next Gen Thinking? Nikhil w/ Navya, Tara, Aadit & Kaivalya

Roughly 60% of the Indian population is under the age of 30 and hence the coolness funnel tends to be top-down. This is the segment that everyone will be building for. The consumption trends and behavioral patterns we hear here from these 4 accomplished people will likely remain relevant over the next decade. We have Navya - who's an unlikely grounded person one usually wouldn't assume, the precocious Zepto Brothers - where what stands out more than everything else is the bond 2 guys who met in the 6th-grade share with each other, and Tara - an outsider who paved her way into the very inside world of Bollywood. The transient nature of younger folks when it comes to housing/transport/ownership/vocation/fashion/shopping and the shorter attention spans are very different to someone like me who spends 8 hours watching a cricket match for example. Biases aside, there is so much to learn here! #NikhilKamath: Co-founder of Zerodha, True Beacon and Gruhas Follow Nikhil here: Twitter https://x.com/nikhilkamathcio/ Instagram https://www.instagram.com/nikhilkamathcio/ Facebook https://www.facebook.com/nikhilkamathcio/ Linkedin https://in.linkedin.com/in/nikhilkamathcio Koo https://www.kooapp.com/profile/Nikhilkamath #AaditPalicha : Co-Founder & CEO of Zepto Follow Aadit here: Twitter https://twitter.com/aadit_palicha Instagram https://www.instagram.com/a.palicha/ Facebook https://www.facebook.com/aadit.palicha.9 Linkedin https://www.linkedin.com/in/aadit-palicha/ #KaivalyaVohra: Co-Founder & CTO of Zepto Follow Kaivalya here: Twitter https://twitter.com/v0hra Instagram https://www.instagram.com/kaivalyavohra/ Facebook https://www.facebook.com/100012626226933 Linkedin https://www.linkedin.com/in/kaivalya-vohra #NavyaNaveliNanda: Founder of Project Naveli & Co-Founder of Aara Health Follow Navya here: Instagram https://www.instagram.com/navyananda/ LinkedIn https://www.linkedin.com/in/navyanavelinanda/ Navya’s Podcast https://www.youtube.com/@navyanavelinanda #TaraSutaria: Bollywood Actor & Singer Follow Tara here: Twitter https://twitter.com/tarasutaria Instagram https://www.instagram.com/tarasutaria/ Facebook https://www.facebook.com/people/Tara-Sutaria/100057211939870/ TIMESTAMPS 00:00 - Intro 02:05 - Zepto Bros Arrive 04:00 - Story of Zepto Bros 06:28 - The Stanford Dropout Tale 07:29 - How KiranaKart started 09:31 - Decoding Dark Stores & First Funding 12:02 - Cracking Sales as Techies 13:35 - Zepto's Massive Sales Growth 14:30 - Y Combinator & Initial Hurdles 17:45 - Series A & Beyond 20:19 - Grocery Economics Explained 23:31 - Navya’s Unconventional Career Choice 27:07 - Navya's views on Privilege & Goals 31:51 - Navya’s Reflections 39:08 - Tara's Artistic Childhood 40:10 - From Disney to Bollywood - Tara's journey 43:51 - Unveiling Bollywood’s Reality 45:10 - Flaws in the Movie Industry 46:10 - Changing Taste of Audience 47:46 - Sneak Peek into Tara's Upcoming Movie 49:10 - Tara’s Dream Project 50:20 - Who is Tara, really? 51:27 - Music Tastes 54:29 - What is the new generation up to? 56:16 - Changing Consumption Patterns of New Gen. 01:00:00 - Flipkart vs. Amazon: Are they the same? 01:00:56 - Zepto’s USP & Gaps in the Commodity World 01:03:20 - Surprising Shopping Patterns 01:08:51 - Youth's Unique Buying Trends 01:11:41 - The Complex World of Cinema Business 01:15:27 - Do People Pay for Premiumization? 01:19:18 - Social Media Blue Ticks, Scarcity Principle & Discovering Products 01:28:10 - UPI vs. Credit Card 01:29:08 - Whats working in Social Media? 01:30:26 - Income and Inequality 01:34:17 - Empowering Young Entrepreneurs 01:38:12 - Education Systems: Old vs. New 01:49:58 - Anecdotes from School 01:53:45 - Childhood Challenges & Therapy 01:56:50 - Dealing with Founder’s Conflict 02:01:45 - Nikhil’s Brotherly Advice 02:03:50 - Tara’s take on Content 02:13:06 - Marriage, Kids and beyond 02:17:39 - Woke Culture, Entitlement & Social Media 02:23:55 - Tara's Wall-Bumping Mishap 02:25:53 - Navigating Cancel Culture 02:31:12 - Brand Narrative in One Line 02:35:00 - Surprise Jamming Session! #trends #youth #entrepreneur #entrepreneurship #consumption #ecommerce #groceries #zepto #marketing #socialmedia #influencer #millennials #genZ

Nikhil KamathhostAadit PalichaguestTara SutariaguestKaivalya VohraguestNavya Naveli Nandaguest
Sep 20, 20232h 36mWatch on YouTube ↗

EVERY SPOKEN WORD

  1. 0:002:05

    Intro

    1. NK

      [upbeat music] We started today trying to establish what people in your generation are thinking. [upbeat music]

    2. AP

      All cameras rolling?

    3. TS

      Yeah.

    4. AP

      Let's start.

    5. NK

      Ready? So we're gonna spend the first five minutes today talking about how kids of today, the twenty-year-old Zepto guys- [chuckles]

    6. TS

      I think they've just reached-

    7. NK

      can't figure out-

    8. TS

      [chuckles] I literally think they've just- I think they've just reached.

    9. NK

      Are they here?

    10. TS

      I heard some noise.

    11. NK

      It's not them, right?

    12. AP

      No.

    13. TS

      Okay. Oh, okay.

    14. NK

      Then it makes sense.

    15. TS

      Yeah.

    16. NK

      Uh, Tara and Navya, I want to ask you guys, what is wrong with the youth of today that they can't make it to any place on time?

    17. TS

      Navya, take it away. [chuckles] I'm a part of the youth, so I don't want to comment [chuckles] 'cause I'm one of these people. I was also late.

    18. NK

      You were not late, really.

    19. TS

      I was, like- You were kind of late. I mean, I wasn't as late as them-

    20. NK

      Yeah.

    21. TS

      -but I was a little late. Were you late? 'Cause if you were late, then I was definitely late. [laughing] We were all late, to be honest, but I think they've taken the bar a little too high- I know-

    22. NK

      Why, why is that?

    23. TS

      ... being that late. It's unacceptable. We should stand-

    24. NK

      Naveli, when you guys go out-

    25. TS

      Mm.

    26. NK

      -say, Tara and Navya are going on... going out to dinner with their respective friends.

    27. TS

      Mm-hmm.

    28. NK

      If that respective friend was to make you wait an hour-

    29. TS

      Mm

    30. NK

      ... what would you do?

  2. 2:054:00

    Zepto Bros Arrive

    1. AP

      I'm sorry.

    2. TS

      And we're dressed exactly the same. [chuckles] We're not wild guys.

    3. AP

      Nice to meet you. Hello.

    4. TS

      Hi, nice to meet you. Hi, Navya. Nice to meet you.

    5. AP

      Hi.

    6. TS

      Hi, Navya. Nice to meet you.

    7. AP

      Good to see you guys. What's up? [exhales]

    8. TS

      Wow, everyone's really color coordinated today. Yeah.

    9. AP

      I get, I get some- Bangalore sucks. I get some, uh, pause 'cause I got a fever, but now I'm feeling a bit better.

    10. TS

      Oh, wow.

    11. AP

      So it's been... Yeah. I'm feeling a bit better, but I, whole day got ruined as a result of that.

    12. TS

      Gosh, do you want some medicine or something?

    13. AP

      Yeah, I popped some paracetamol like before this one.

    14. TS

      Okay.

    15. AP

      Yeah.

    16. NK

      I can't say anything else now.

    17. AP

      Yeah.

    18. NK

      Mm.

    19. AP

      He was like- I anticipate. I anticipate.

    20. TS

      Yeah. [laughing]

    21. AP

      Yeah, I know, I know, I know.

    22. TS

      He was like, "I was sick and now-"

    23. AP

      So we were also planning the right excuse, you know, to-

    24. NK

      So someone- Oh, my God, did you just pull on that act?

    25. AP

      Wow, if I... I mean, I have the, the paracetamol to prove it, so. [chuckles]

    26. TS

      Okay, that's fine.

    27. AP

      I'm gonna-

    28. TS

      We believe you.

    29. AP

      Yeah.

    30. TS

      We believe you.

  3. 4:006:28

    Story of Zepto Bros

    1. NK

      Huh?

    2. AP

      I've seen the podcast. I was expecting this.

    3. NK

      Yeah?

    4. AP

      Yeah.

    5. TS

      [chuckles]

    6. AP

      Big fans, man.

    7. NK

      Yeah?

    8. AP

      Big fans. [chuckles]

    9. TS

      [chuckles]

    10. AP

      But, uh, KB, you wanna go first?

    11. KV

      Uh, both of our introductions are gonna end up being similar.

    12. AP

      Yeah.

    13. NK

      And how old are you guys now?

    14. KV

      Twenty.

    15. AP

      Twenty-one.

    16. TS

      Which school did you guys go to?

    17. KV

      This was in Dubai.

    18. TS

      Oh, okay.

    19. KV

      Where do you want me to start?

    20. NK

      Start from Dubai, where you went to school.

    21. KV

      So I was born in Bombay.

    22. NK

      Mm-hmm.

    23. KV

      And then when I was about five, moved to Dubai, and we ended up in the same class in, like, the third grade. Um, Dubai was fun. Uh, a little bit sheltered, but fun.

    24. NK

      Why sheltered?

    25. KV

      There's no crime there. It's like a bit of a bubble, uh, so-

    26. NK

      It's changed now, no?

    27. KV

      Not really.

    28. NK

      No?

    29. KV

      Not really. Now, in fact-

    30. NK

      Uh

  4. 6:287:29

    The Stanford Dropout Tale

    1. AP

      Figured Stanford would be a, a good, good excuse to go there. Lucky enough to get in. Um, and so, yeah, that was supposed to be the beginning of the journey.

    2. NK

      You got in together?

    3. AP

      Yeah. I mean, he got in early. I, I didn't get in early. I got in through the regular decision cycle, so-

    4. NK

      Mm.

    5. AP

      -that's still... [chuckles]

    6. KV

      We were supposed to start in September of 2020.

    7. AP

      Yeah.

    8. NK

      Right. And did you go to college?

    9. KV

      No.

    10. AP

      No, no, we effectively didn't. I mean, we-- so we were supposed to go. So March 2020, pandemic hits.

    11. NK

      Mm.

    12. AP

      Um, we were supposed to go, couldn't go, and we said, "Okay, we can start our, our college education online." Uh, but we had, like, four precious years in, like, Silicon Valley, so we said, "You know, if we're going to waste a year sitting on our, on our, uh, laptops in Dubai or Mumbai, it's not really worth it." And so we decided to take a year off, and, you know, we didn't really have anything planned for that year. A lot of our, lot of our friends had internships at Goldman or JP Morgan. Um, but we were... We just said, "Let's take a year off, figure out, you know, figure out what we can do." And yeah, that's when we started experimenting. But, yeah-

    13. NK

      What was the first experiment?

    14. AP

      So, I mean,

  5. 7:299:31

    How KiranaKart started

    1. AP

      we... So we, so we came to Bombay, uh, firstly, like, when the pandemic hit. Uh, came to Bombay, multiple reasons why. Family was here. Um, it was COVID, so we were staying in KV's house-

    2. NK

      Mm.

    3. AP

      -in, uh, in Andheri East.

    4. NK

      Mm-hmm.

    5. AP

      And so, yeah, that's basically where we were. So we were within reach of our family in Bombay, but we were staying alone, and we took a year off. March, April 2020, lockdown. Your local kirana, like, your local mom-and-pop shop was disrupted. The online guys were taking seven, eight days to deliver, and it was a pain, and most of our neighbors were elderly. And so we were on a WhatsApp group chat, and we just... we used to deliver for them because we had nothing else to do. Uh, so we delivered-

    6. NK

      And you would charge a fee for this?

    7. AP

      Initially, we didn't.

    8. NK

      Mm.

    9. AP

      That WhatsApp group grew. Uh, eventually, we started hitting that limit, uh-

    10. KV

      Two fifty-six.

    11. AP

      Yeah, two fifty-six, KV remembers. But, uh, but yeah, yeah.

    12. NK

      But each person could see what their neighbor was ordering?

    13. AP

      Yeah, it was not very, [chuckles] not very-

    14. NK

      [chuckles] Ideal.

    15. KV

      This is like a...

    16. NK

      Uh.

    17. KV

      So my place was in this, like, it's called Share Punjab Colony.

    18. NK

      Uh.

    19. KV

      It was just a bunch of Punjabis in, like-

    20. NK

      Uh

    21. KV

      ... I don't know, fifty years ago, forty years ago or something. And so it's just a, I don't know, maybe a hundred, two hundred houses there.

    22. NK

      Mm.

    23. KV

      So it's just the people within that.

    24. NK

      Mm. Mm.

    25. KV

      And, like, two or three-

    26. NK

      Mm

    27. KV

      ... sort of stores nearby that we would pick up and-

    28. AP

      Yeah

    29. KV

      -drop stuff off.

    30. AP

      And so that was that, and when it got to a certain point, we said, "Let's build an app out of it so we can scale this." And so we built out the first edition. It was called KiranaKart, and, yeah, it was basically a pick-up and drop service, and that's what... That's how we, we ended up building it out and started scaling over the course of, like, a couple of months. Um, and that's pretty much all we would do. We were, like, the customer support executives. We were the delivery partner, the, the delivery drivers. We were the guys that, you know, packed the orders for the, the store, and we used to do that for, like, sixty, seventy percent of the time. We've got some crazy stories. I'll save that probably for the podcast. Um, but that was the, that was the journey, and, like, as we were going through that, we interacted with customers so much, it became clear to us that if we really wanted to make something meaningful and scale this, we would have to... I mean, we would have to just control the customer experience end to end, and so that's when we started experimenting with dark stores.

  6. 9:3112:02

    Decoding Dark Stores & First Funding

    1. NK

      What is a dark store?

    2. AP

      Yeah, so you can think of it... You know, so a dark store is like a micro warehouse, or a... You can think of it like a supermarket, right? In the sense that you've got these aisles, but unlike a supermarket, it's tucked away in a back alley somewhere-

    3. NK

      Mm.

    4. AP

      -so not in a front-facing road. And instead of having customers moving around those aisles, you've got pickers and packers that are zipping around, they're packing the packages.

    5. NK

      How big is a typical dark store?

    6. AP

      It's about three and a half thousand square foot. I mean, we say three thousand square foot.

    7. KV

      Three thousand.

    8. AP

      Yeah, carpet.

    9. KV

      Yeah.

    10. AP

      Um, so we started experimenting with that, right? And the ex- I mean, not only did it help us deliver faster, assortment was meaningfully better, quality was meaningfully better, speed was in and the... or at least have, like, a better handle on, on pricing than we initially did.

    11. NK

      So how did you go from delivering groceries on WhatsApp?

    12. AP

      Yeah.

    13. NK

      Did you guys start a company? Where did the money to start a dark store come from?

    14. AP

      Yeah, yeah. No, sure. So, and when we started getting, like, very early traction, we applied to this [chuckles] and we actually met, met with, uh, who was the first investor in the company. We applied to this thing called, um, Contrair Capital. It was a fellowship, and it was a crazy idea for two kids sitting in Bombay. They basically said: "We'll give you forty lakhs for free, and, like, no questions asked. Just take forty lakhs-

    15. KV

      Yeah

    16. AP

      ... if you're building something interesting."

    17. KV

      It's basically the... So in COVID-

    18. NK

      Mm

    19. KV

      ... a whole bunch of people were taking gap years-

    20. AP

      Mm. Yeah

    21. KV

      ... to start up or whatever.

    22. NK

      Mm. Yeah.

    23. KV

      And so these guys said: "We'll pick five teams-

    24. NK

      Mm

    25. KV

      ... that are working on something, that have taken time off of school."

    26. NK

      Mm.

    27. KV

      So at that point, we're, like, a student-focused VC fund.

    28. NK

      Mm.

    29. KV

      So they said: "We'll give fifty thousand dollars to five teams that are working on something in a gap year."

    30. NK

      Is this still open? Can people apply?

  7. 12:0213:35

    Cracking Sales as Techies

    1. KV

      ... um, you have a chicken and egg problem, right?

    2. NK

      Mm.

    3. KV

      For example, a food delivery business.

    4. NK

      Mm.

    5. KV

      Either you have restaurants-

    6. NK

      Mm.

    7. KV

      Uh, without restaurants, it's hard to get customers, and without customers, it's hard to get restaurants. So it's like a chicken and egg problem.

    8. AP

      Yeah.

    9. KV

      And so we were like, we had that same thing.... and so we were like, "Okay, fine, which side do we solve first?" We said, "Let's solve the supply side." And so every day for those three months-

    10. AP

      Yeah

    11. KV

      ... we would just go to a different neighborhood in Bombay. Like, one day it'd be Parel or Powai or Borivali or Colaba, and we just walk into as many of these kirana stores-

    12. AP

      Yeah

    13. KV

      ... and try to convince them to join as a seller. Over those three months, we went to every single neighborhood.

    14. AP

      Mm-hmm.

    15. KV

      We'd walk into stores all day, like morning to evening, and just do that. Um, so neither of us had any sort of background in sales.

    16. AP

      Mm.

    17. KV

      But, like, trying to sell software to like a baniya is probably the best crash course in sales that anyone can want.

    18. AP

      That's unbelievable.

    19. KV

      'Cause 10 out of 10 of them, eight will tell you to, like, "I don't know if I..." [beep] basically. [laughing]

    20. AP

      [laughing] Yeah, yeah, yeah.

    21. NK

      Exactly, yeah.

    22. AP

      Also, forgiveness.

    23. KV

      And two of them will say, "Okay, fine, I'll download your app," and by the time you walk out, one of those two has deleted.

    24. AP

      They're deleted, yeah.

    25. KV

      Right, and so... And they would give us feedback, though, on, like, what they need-

    26. AP

      In good drive

    27. KV

      ... to improve.

    28. NK

      Would their margins go down versus selling in-store?

    29. AP

      Um, yeah, they did.

    30. KV

      Slightly-

  8. 13:3514:30

    Zepto's Massive Sales Growth

    1. NK

      how much did you sell?

    2. AP

      So by within 30 days of launching, 30 to 40 days, we got to about 300 orders a day, right? So we were doing like-

    3. NK

      What is the average order?

    4. AP

      Back then, it was like 280 rupees, to like-

    5. KV

      300 bucks

    6. AP

      ... way back. We were doing 300 orders a day, very low AOV, but it scaled pretty quickly.

    7. NK

      What is AOV?

    8. AP

      Average order value.

    9. NK

      Yeah.

    10. AP

      WTF is AOV? But, uh, but yeah, so very low average order value. But we was, we were seeing product-market fit, and we would talk to customers, because we would be the ones doing the deliveries. We had set up, like, our own mini customer support center in, in KV's house, and his mom was not very happy about that. But we said-

    11. NK

      And where did the 40 lakhs run out?

    12. AP

      No, so, okay, in this process, uh, raised 40 lakhs, and then we kept, like, raising, like, 20 lakhs follow-up from, like, a couple of the other angel investors in Kartri's network. And then, when we got to, like, a certain scale, we got... Or not when we got a certain scale, we got to a certain level where it, it started looking like we were gaining momentum. We got,

  9. 14:3017:45

    Y Combinator & Initial Hurdles

    1. AP

      uh, approached by Y Combinator, so this would've been late 2020. Uh, like-

    2. NK

      And they would've done half a million or something.

    3. KV

      Hundred, yeah, it was 5K.

    4. AP

      It was, it was 125K.

    5. NK

      Mm.

    6. AP

      It was 125K.

    7. NK

      Mm. How does one apply to Y Combinator?

    8. KV

      They have a form. So they run two batches-

    9. NK

      Mm

    10. KV

      ... every year.

    11. NK

      Mm.

    12. KV

      January to March-

    13. NK

      Mm

    14. KV

      ... and then July to September.

    15. NK

      Mm.

    16. KV

      They have a bunch of questions. You fill them in and apply.

    17. NK

      Mm.

    18. AP

      Yeah, yeah.

    19. KV

      So-

    20. NK

      And you meet them in person?

    21. AP

      No, no, virtual.

    22. NK

      In a non-COVID world?

    23. AP

      Uh, sometimes, yeah.

    24. NK

      Mm.

    25. KV

      So I think the interviews are virtual now, so they have, like, a 10-minute interview.

    26. NK

      I've heard of this.

    27. KV

      Which is typically-

    28. NK

      Typically at a coffee shop.

    29. AP

      Yeah, like, before COVID, they used to come down to Bangalore and do it, uh, but they also do it virtually.

    30. NK

      Okay, so 125K then.

  10. 17:4520:19

    Series A & Beyond

    1. AP

      Yeah, so Nexus, um, they essentially did our Series A, and-

    2. NK

      Mm

    3. AP

      ... they were-- So this was actually like, we, we... So they approached us, and we told them, "Hey..." They said, "Okay, this business is interesting what you're doing, KiranaKart. 300 orders per day pretty quickly. Maybe you can scale." We actually, the first meeting, we told them, "We're going to shut this down. [chuckles] This doesn't work. Like we're talking to customers, and they're-

    4. NK

      Mm

    5. AP

      ... they're just telling us this doesn't work, right?

    6. NK

      Mm.

    7. AP

      Uh, so we're shutting it down." And that was the first meeting. Like, they, they said, "We, we're interested in funding you," and we said, "We're shutting this business down, so, like, don't fund us." Um, and then we started, and then they said, "Okay, if you're shutting it down, what are you going to do?"

    8. NK

      Mm-hmm.

    9. AP

      And we told them that we think this model has got better product-market fit. And so when we walked them through the thesis, we actually showed them the customer data-... they were like, "Okay, this is exciting." And that's when they funded us. So they put in, that was a $10 million Series A that they, that they-

    10. NK

      When was that?

    11. AP

      This was right before July 2021. From then, it went pretty crazy. So July '21, the first dark store we launched in Bandra went crazy.

    12. NK

      Mm.

    13. AP

      And we started growing, and these were good times. We started growing 100% a week.

    14. NK

      Mm.

    15. AP

      It was, like, crazy.

    16. NK

      How do you match for that scale?

    17. AP

      So-

    18. NK

      You need physical people to deliver, right?

    19. AP

      Yeah, yeah, so-

    20. NK

      Or did you have idle drivers who were delivering one order an hour, and they just became-

    21. AP

      Initially.

    22. AP

      Yeah.

    23. AP

      Initially. Yeah, yeah, we did.

    24. AP

      That's how initially when we launched our dark store.

    25. AP

      But yeah, so we're growing at 100, 150% a week. We raised, like, this $10 million Series A within 45 days of that. Again, without exag- like, it was, it was crazy, but within 45 days of that, we closed a $50 million Series B, and then the business started really going crazy. So-

    26. NK

      This is post-COVID craziness.

    27. AP

      Post-COVID craziness, right?

    28. NK

      Mm.

    29. AP

      Like, 150% a week, 200% a week. We were, like, multiplying the business every week. It was c- it was like un... It was un- like, we, we were barely sleeping.

    30. AP

      Yeah.

  11. 20:1923:31

    Grocery Economics Explained

    1. NK

      on your, say, unit economics-

    2. AP

      Yeah

    3. NK

      ... say, 75 rupees per hour-

    4. AP

      Mm

    5. NK

      ... driving cost at some point of time.

    6. AP

      Mm.

    7. NK

      How much are you passing on to your client today, and how much are you charging?

    8. AP

      The dark stores that we, we work with, they do multiple times more throughput per square foot than any other format of commerce in the country, offline and online. So rent as a percentage of sales for us is nothing. It's one, one and a half percent. So the fixed cost base is so low because of how much throughput that we've been able to do within the same store, because of how, like, how much customer demand we see and the way that we've designed the stores.

    9. NK

      Mm.

    10. AP

      So throughput is crazy. Fixed cost is very low. And then on the variable cost side, which is the last-mile cost, all your per-order costs, that's something that we optimize, but we basically... Like, we've gotten it to a pretty good level right now. We basically make, you know, margins from the sale, and we make advertising income. So like a Unilever or Procter & Gamble will, will, you know, advertise on the platform. We make a meaningful amount of advertising income, uh-

    11. AP

      'Cause it's a 100% margin business.

    12. NK

      'Cause I was talking to Meesho, and they said delivery income is a big portion of their revenue.

    13. AP

      Yeah.

    14. AP

      Yeah, yeah.

    15. NK

      So if you had to-

    16. AP

      But- [chuckles]

    17. NK

      ... break up your revenue into four quadrants-

    18. AP

      Yeah

    19. NK

      ... can you break that up?

    20. AP

      It's three. I mean, it's, like, sales-

    21. NK

      Mm

    22. AP

      ... um, advertising income, and delivery fees.

    23. NK

      Percentage?

    24. AP

      Uh, yeah, so we're going into the trade secrets again. [laughing]

    25. NK

      [laughing]

    26. AP

      Uh, but, but, uh, yeah, so, like-

    27. AP

      Sales-

    28. AP

      ... sales is, like, the core, right?

    29. AP

      Yeah.

    30. AP

      Like, like, inventory sales is, like, what most of it is. And then ad income and delivery fees is, like, between 1 and 3% of the sales.

  12. 23:3127:07

    Navya’s Unconventional Career Choice

    1. NN

      at me? [laughing] People look here.

    2. NK

      Okay, Navya, tell us something about you. I know you.

    3. NN

      Yeah, so I don't know. You're gonna have to hear this again.

    4. NK

      Yeah. It's interesting how people think of themselves, 'cause it's very often now not how other people think of them.

    5. AP

      Really?

    6. NN

      Yes, you're right.

    7. NK

      What do you think of me, Nikhil? [laughing]

    8. NN

      I'll take it from there. I'll take it from there.

    9. AP

      We should all talk about what do you think of Nikhil.

    10. NN

      I'll take it from there.

    11. NK

      I think Navya is this very intelligent, very good-looking-

    12. NN

      Thanks

    13. NK

      ... girl, born in a situation where life would have ideally taken her in another direction. But, uh, the fact that she's choosing not to do so leaves a lot of people intrigued, because to a layman, to people like us who have no exposure to-... fame and popularity like Bollywood affords somebody?

    14. NN

      Have you met the two of them recently? [laughing]

    15. SP

      [laughing]

    16. NN

      I think everyone knows who they are. Actually, I mean, when you say that, I, I actually, I don't know, a lot of people know this. I grew up in Delhi. I'm from Delhi.

    17. NK

      Okay.

    18. NN

      So I'm not from Bombay. I didn't grow up in this whole environment that I think most people assume that I grew up in-

    19. NK

      I'll, I'll add a bit of context. Your grandfather is Amitabh Bachchan.

    20. NN

      Yeah.

    21. NK

      Grandmother is a MP.

    22. NN

      Yes.

    23. NK

      The other side grandmother is someone who has a Guinness Book of World Record for selling 17,000 insurance policies in a day.

    24. NN

      Yes, she works in insurance.

    25. SP

      Wow! What, in a day?

    26. NK

      In a day.

    27. SP

      What?

    28. NK

      And her father runs a really large listed company called Escorts-

    29. NN

      Kubota now. Escorts Kubota.

    30. NK

      Escorts Kubota, which does... Should I say agri machinery largely?

  13. 27:0731:51

    Navya's views on Privilege & Goals

    1. NN

      I mean, because I feel like I'm not the one who's the star. Like, I haven't done that work. I haven't gained that respect. I have- so I've, I have no right projecting that just because I come from somewhere. And I think that, like, every time people ask me that, "Oh, you run a nonprofit, and most privileged people or people from privilege run a nonprofit," I'm like, "You know, if you exclude whether I'm privileged or not and focus on what I do, then that's a completely different conversation altogether."

    2. NK

      What is the trigger? Why nonprofit?

    3. NN

      The, the first answer to that is that whether I've come from the family I come from or not, whether I came from privilege or not, I think I'd still be doing what I'm doing. So for me, if I had to define myself, I would not say I'm a philanthropist. I'd say I'm a social entrepreneur because I'm essentially building businesses, but I'm not chasing profit, I'm chasing purpose. So I'm kind of like the middleman between being completely purpose-centric and profit-centric. I'm kind of in the middle.

    4. NK

      Are you, are you capitalistic or socialist at heart?

    5. NN

      I'm kind of in the middle somewhere, because, see, essentially what I do on a day-to-day basis and everything I run, these, these are businesses, but we're not making profits, right?

    6. NK

      Yeah.

    7. NN

      So it's, it's somewhere in the middle, and I, I mean, that's a conversation for later.

    8. SP

      Only Nikhil makes profit. Nobody else. [laughing]

    9. NN

      Yeah. [laughing]

    10. NK

      Yeah. [laughing]

    11. SP

      Everybody else is trying their best.

    12. NN

      No, but somehow I feel that that's kind of, uh-

    13. NK

      Can I, can I tell you something?

    14. SP

      Yeah.

    15. NK

      You guys are 20 years old.

    16. SP

      Yeah.

    17. NK

      I've, I've been doing the same job I do today, I'm 36, as a trader for 19 years.

    18. SP

      Oh, man.

    19. NK

      I was just thinking about it when you were introducing yourself.

    20. SP

      You started when you were-

    21. NK

      I've had the same job for how old you guys are.

    22. SP

      You guys-

    23. NK

      So it's okay if I make a little bit of money. [laughing]

    24. SP

      Yeah. Fair enough. Okay, yeah.

    25. NN

      I mean, that's... E- everyone has to make money. That's-

    26. SP

      Fair enough.

    27. NN

      That's the basics of it. Um, so yeah, that's what my nonprofit does. So I was saying we have an entrepreneurship pillar where we have 25,000 women as of last month, and essentially what we do there is encourage entrepreneurship amongst women. So, um, for me, I also f- fundamentally believe to in- to encourage people to start businesses. It's more than just capital, it's more than just investment and finance. It has to be creating an ecosystem, so that's what we do. So the community is more about resources and how... So we partner with, like, um, ad agencies, legal firms, to give them access to resources that every founder, as you guys know-

    28. SP

      Yeah

    29. NN

      ... would, you know, probably need. Which is a very difficult thing for, you know, small-scale entrepreneurs to find access-

    30. SP

      Yeah

  14. 31:5139:08

    Navya’s Reflections

    1. NK

      if you had to describe yourself in one line-

    2. NN

      [gasps]

    3. NK

      ... personality-wise, not like, you know, we don't care.

    4. NN

      Personality-wise?

    5. NK

      Yeah. Who is Navya?

    6. NN

      I'm quite an awkward person. [chuckles]

    7. NK

      You're not.

    8. NN

      I am. I'm quite... I do a good job of covering it up-

    9. NK

      Mm

    10. NN

      ... but I'm quite a, I'm quite an awkward person. I think it takes me time to get comfortable around people.

    11. NK

      Right.

    12. NN

      And I think that comes from a lot of... Because I, I almost have this, like, I know what people think when I walk into a room, or I know what they expect me to be like, and I know what kind of perception they would have of me, so immediately there's, like-

    13. NK

      Mm. Pressure.

    14. NN

      Yeah. So I think for me, it takes time to kind of get there. And I think even for people that I've become friends with or work with, it's taken them a while to kind of really get to know who I am, because I think there are a lot of preconceived notions, right? And I don't blame people for having those. I would have them if I met, you know, somebody else. And, you know, before meeting these guys, I thought they were fast and on time, but [laughing] -

    15. SP

      [laughing] Yeah.

    16. NN

      So, you know, you have, you do have-

    17. NK

      How did we segue into that? Wow.

    18. SP

      Wow.

    19. NK

      We were so good at something. [laughing]

    20. NN

      I said the two things that you need to sell, which is fast and on time, so I should-

    21. SP

      Yeah

    22. NN

      ... get a coupon. [laughing]

    23. SP

      Yeah, yeah, yeah. We're gonna get you a coupon.

    24. NN

      Well, you can't blame-

    25. NK

      We'll do a billboard with that

    26. NN

      ... people for having, you know, preconceptions about you. So I think for me, that's always, I think, what creates the awkwardness, is that I walk into a room knowing what people are thinking already, and that's a very daunting feeling sometimes.

    27. NK

      Wow. Interesting.

    28. NN

      Awkward-

    29. NK

      Then?

    30. NN

      Not creative.

  15. 39:0840:10

    Tara's Artistic Childhood

    1. TS

      I took up theater very early in life because it was... the stage is- and musical theater is something that I'm just still completely obsessed with. And I remember doing this musical called Grease. It's, um, it's a really fun musical, and, [lips smack] and that's actually when I kind of came into my own and I felt like, "Okay, this is something I really, really love to do." Because I, at that point, trained in singing all of my life, actually longer than I had done ballet. So I had, like, the music thing and the, the dance training, and now the theater training to really figure out that that was possibly something that I wanted to do.

    2. NK

      So no connection with Bollywood, but found your way there?

    3. TS

      Yeah, none at all. In fact-

    4. NK

      That must be hard, right?

    5. TS

      It's very unusual. It's a very unusual place to be, because most people that I know in my line of work have grown up watching Hindi films, and, um, I actually didn't, neither of us, neither my twin. So Disney had come to India, uh, just prior to that, and I grew up being like a Disney baby, like so many young girls and boys were and are.

  16. 40:1043:51

    From Disney to Bollywood - Tara's journey

    1. TS

      And I was the ambassador for Disney in India at the time as well.

    2. NK

      How many hours a week?

    3. TS

      It was, like, in my summer holidays. It was, like, for fun. They were, like, kind of not sure if that was something they would do.

    4. NK

      Did you get paid a wage?

    5. TS

      Uh, I'm sure I did. [chuckles] I don't really remember. Um-

    6. NK

      Does that change you?

    7. TS

      I don't think so. It really depends on-

    8. NK

      If you start earning money at 16?

    9. TS

      It depends on how you perceive that at that age and what your thought process is about things like that. Uh, for me, it was just so much fun. Um, and Disney is a fantastic organization to work with, in any case. Uh, very particular and very mindful of how they treat people, and children especially, obviously. Um, and that was really, really fun, and it just, for me, it was just more time spent doing something that I grew up loving, rather than being in a school and being made to feel really small. Um, I remember when it was time to sort of graduate from college, I, um, I met my, my team, what grew to be my team.

    10. NK

      By team, what do you mean?

    11. TS

      So in our industry, there are agents-

    12. NK

      Mm.

    13. TS

      ... and, uh, in companies, there are agents-

    14. NK

      Mm

    15. TS

      ... there are managers. [lips smack] And so I met my agent-

    16. NK

      Mm

    17. TS

      ... um, and the owner of a company called Matrix, uh-

    18. NK

      Mm

    19. TS

      ... Reshma Shetty.

    20. NK

      Mm.

    21. TS

      And she introduced me to Karan, who became my guide and my mentor, and, uh, the producer for my first film. Um, and-

    22. NK

      And how does that happen? How does somebody meet Karan, right? [chuckles]

    23. SP

      Yeah.

    24. TS

      I think- [laughing]

    25. NK

      I'm assuming Karan.

    26. SP

      Yeah, right. [laughing]

    27. TS

      I think it was a unique experience, again, to be honest with you. Um, so I met with Reshma-

    28. NK

      Mm

    29. TS

      ... and she, uh, knew that I was doing a lot of stuff in the theater. She had come to the Royal Opera House, where I hosted a concert, and I think she spoke with Karan, and Karan wanted to meet, and of course, we met, and it was the most, like, delightful first meeting ever. [lips smack] He asked me to sing in my first meeting with him, which was like...

    30. SP

      Like, on the spot?

  17. 43:5145:10

    Unveiling Bollywood’s Reality

    1. NK

      to be, right, Bollywood? 'Cause there are so few positions that so many people are competing for. Like, I'll give you an example of my world.

    2. TS

      Mm.

    3. NK

      I can build something-

    4. TS

      Mm

    5. NK

      ... Aadit can build something else, KV can build something else.

    6. SP

      Not Zerodha.

    7. TS

      Mm.

    8. NK

      It's not like we're competing for the same pie. Unlike Bollywood, where-

    9. TS

      Mm

    10. NK

      ... there can be maybe 20 actresses and 20 actors, right?

    11. TS

      Sure.

    12. NK

      On top.

    13. TS

      I mean, I, [sighs] it also depends on what your definition of competition is. I feel like I genuinely can't think of... Maybe that's 'cause I grew up with a twin sister. I really keep thinking about this, because a lot of us get asked this question a lot.

    14. NK

      Mm.

    15. TS

      Um, in fact, it's more often than not the first question we're asked in an interview.

    16. NK

      Which is?

    17. SP

      Is it competitive?

    18. TS

      About how competitive it is in, in a line of work like this. Uh, sure, it is. It depends on what you see for yourself and how you really perceive that competition. I genuinely don't think that there are... Till very recently there were boxes for everyone, right? Where, like, she's this, and she's that, and then she's only this, and she's only that, and she can't be this because she's that. There was always that sort of putting everyone in a box. Um, while a certain amount of that still exists, I, I do feel like I don't think any of us can truly do what the other does as well as the other does it. Everyone's figuring their own stuff out, and I don't think-

    19. NK

      What's wrong with the industry

  18. 45:1046:10

    Flaws in the Movie Industry

    1. NK

      overall?

    2. TS

      That's a-

    3. SP

      Great question

    4. TS

      ... great question. You just went right into it.

    5. SP

      Wow, you just-

    6. NK

      Yeah, yeah, yeah

    7. SP

      ... you asked me, like, "What's your last mile cost?" Like, uh, it was like, uh, the same thing.

    8. TS

      In what way do you mean?

    9. NK

      Well, I mean in the sense that if 1,000 rupees is going into making Bollywood movies-

    10. TS

      Mm

    11. NK

      ... the net outcome is sub 1,000 rupees today.

    12. SP

      Oh, really?

    13. TS

      Well, it depends which film you're talking about.

    14. SP

      Well, are we talking about-

    15. SP

      Yeah.

    16. NK

      I'm talking about all films together, the culmination.

    17. SP

      Are you talking about tier one? Like, what, what are you using to, like, segment that?

    18. NK

      You know, tier one, two, three, everything.

    19. SP

      No, no, I'm saying, no, no, as in, like-

    20. NK

      Mm

    21. SP

      ... what kinds of Bollywood film, like the big production houses, you're saying?

    22. NK

      Doesn't matter, everything put together.

    23. TS

      All in general.

    24. SP

      Yeah, no, no, I'm trying to segment, like, indie stuff, 'cause indie stuff, most of them will fail, right?

    25. SP

      The budgets-

    26. TS

      Yeah?

    27. SP

      ... will also not be as high.

    28. NK

      I think-

    29. SP

      No, no, I'm saying most indie films would not-

    30. NK

      Okay, let me, let me reverse engineer this.

  19. 46:1047:46

    Changing Taste of Audience

    1. TS

      You know, I think it's because tastes are changing. Tastes have been changing for a while. Maybe sometimes we haven't really listened to what people really want to see and what people really want to hear. I feel a lot of it comes in the writing.

    2. NK

      What do you think, what do you think will work in the future?

    3. TS

      Uh, [sighs] -

    4. NK

      How are tastes-

    5. TS

      ... It's a really good question

    6. NK

      ... of your generation changing?

    7. TS

      Um, you know, till, till a few years ago, and this is not to say that it doesn't exist anymore, because there will always be that aspirational quality that we want to... We want to look at the movies and go to the movies to feel better, and that's the- it's just how we are, right, as a people and, and as a world, not just in India. But there is this certain aspirational quality that I feel that we felt very strongly about till quite recently. Um, with the launch of OTT fl- platforms and, um, this term relatability, right, that we all talk about so much as, as the young people of this country, I just feel like that has changed the game. Wanting to look at whether it's dialogue, whether it's screenplay, whether that's performance, whether that's delivery, whether that's the way someone's styled on screen today, it all comes down to there's so much that goes into it, right? So I feel like when we're looking at the movies today, we, we care more for relatability rather than aspiration. That's a big gap that we've been figuring out how to fill, and we have figured it out wonderfully in some of our, in some of our projects and films, especially on OTT. Um, there's a lot more learning, I think, that a lot of us can do in terms of where, where stuff has really been missing.

    8. NK

      If Tara

  20. 47:4649:10

    Sneak Peek into Tara's Upcoming Movie

    1. NK

      had to make a movie next year, direct, produce, and make it-

    2. TS

      Mm-hmm

    3. NK

      ... what would you make it about?

    4. TS

      So my next film is, is a film called Apoorva. It's the, the name of my character in the film. It's also my first solo lead film, which is something that's just really exciting.

    5. NK

      Is it like a thriller? Is it a drama?

    6. TS

      It is a survival drama-

    7. NK

      Mm

    8. TS

      ... of this young girl, and she's put in this, uh, God, it's so tricky not to say it, [laughing] -

    9. SP

      [laughs]

    10. TS

      ... uh, position that is very, very tricky, and how she sort of, uh, uses her wit and intelligence to save herself rather than being saved, which is something that, uh, we've seen for a long enough time in our movies. Um-

    11. NK

      Do you resonate with that a bit more than you should in real life?

    12. TS

      Yeah, I think so, and I think a lot of young women and men, uh, will resonate with that, and I, and I hope that they do. Uh, it's not in a very preachy tone.

    13. NK

      Mm.

    14. TS

      The film is very real. It's very raw. It's very different to anything that I've really done so far, which is why I'm so excited about it. It's also-... I, I don't look like myself in the film.

    15. NK

      Agreed.

    16. TS

      I just don't, and- [smacks lips]

    17. SP

      She can't, she-

    18. SP

      You're waiting. [laughs]

    19. SP

      So watch the film only now. [laughing]

    20. TS

      She's trying to not tell us, so we're like, "How do you really-" [laughing]

    21. SP

      These questions are like, trying to get them.

    22. SP

      When does it, when does it come out?

    23. TS

      Right.

    24. SP

      She's, like, really trying not to reveal. [laughs]

    25. TS

      Um-

    26. NK

      How many movies have you done, Tara?

    27. TS

      But if I were to make it-

    28. NK

      Quite a few, right?

    29. TS

      This would be my sixth film.

    30. NK

      Oh.

  21. 49:1050:20

    Tara’s Dream Project

    1. TS

      [inhales] If not something in this space, it would be a musical. I just feel like-

    2. NK

      Mm.

    3. TS

      I- in my last film, I sang for myself 'cause I was playing a singer, but I would just-- that's something that I would really like to do. If I could act in it, like you said, and direct it, I have a certain vision in mind, um-

    4. NK

      Will that be relatable, a musical?

    5. TS

      You can make it relatable-

    6. NK

      Yeah.

    7. TS

      -you can also make it aspirational, because it-

    8. SP

      Would you want to, like, do a Hindi remake of-

    9. TS

      It's-

    10. SP

      -one of the big Broadway ones?

    11. TS

      I don't think you can do a Hindi remake.

    12. SP

      No?

    13. TS

      I think you can adapt certain elements from stories abroad, because the experience is so different, right?

    14. SP

      Sure.

    15. TS

      Um, m- musical theater there, musical theater here, I mean, there are some fantastic plays here and musicals here in Hindi that I absolutely adore. But, uh, the experience is too different to remake.

    16. SP

      Okay.

    17. TS

      So there is... You can take inspiration from films. I don't know if you guys have ever seen Burlesque or seen films like that, because you can do so much here. Um, like we were talking about the nightlife scene with jazz clubs and so much that was such a big, important part of the '80s and '70s and '90s, actually, in, in so many parts of India. If we can touch upon those subjects and topics and involve music, because as a people, we love great music.

    18. SP

      Yeah.

    19. TS

      That's something that I'd love to do. Nobody's doing it, and I'd love to do it.

    20. NK

      Describe Tara as

  22. 50:2051:27

    Who is Tara, really?

    1. NK

      a person. Same question I asked Navya.

    2. SP

      I failed.

    3. TS

      Oh, my God.

    4. SP

      You got that.

    5. SP

      Um, please succeed. [chuckles]

    6. NK

      Like the, like the innate, honest truth.

    7. SP

      When you put it like that.

    8. SP

      No pressure. [chuckles]

    9. NK

      See, we all have masks on.

    10. TS

      Yeah, yeah.

    11. NK

      I think when-

    12. TS

      Absolutely

    13. NK

      ... we talk about ourself, the person is a mask. The more popular you are, I think there are more masks.

    14. TS

      Mm-hmm.

    15. NK

      So what is Tara-

    16. SP

      Behind the mask?

    17. TS

      Mm. Thank you so much. [laughing]

    18. SP

      [laughing] Yeah, that for us.

    19. TS

      Where is this going?

    20. NK

      We're becoming a tribe now. We can all finish each other's sentences.

    21. SP

      I know. [laughing]

    22. SP

      You guys gotta start getting your own and... [chuckles]

    23. TS

      I'm just making fun of everyone I know. [laughing]

    24. SP

      [laughing]

    25. TS

      Oh, behind the mask, gosh, I think, not cool at all. Um, just not.

    26. NK

      What is cool?

    27. TS

      Can't ever be. You know, the quintessential, like... I don't know any of these slang words that most people are using.

    28. NK

      You think using slang words is cool?

    29. SP

      That's true.

    30. TS

      This is exactly-

  23. 51:2754:29

    Music Tastes

    1. TS

      to is frightfully old.

    2. SP

      What kind of music do you listen to?

    3. TS

      I listen to '50s, '60s, '70s. Yeah, uh, jazz-

    4. SP

      Okay

    5. TS

      ... R&B, pop.

    6. SP

      Nice.

    7. TS

      Essentially classical and semi-classical music.

    8. NK

      What's wrong with the music of today?

    9. SP

      Doesn't have to say.

    10. SP

      Love it. Love it. [chuckles] Oh.

    11. SP

      You touched a very-

    12. SP

      It's great.

    13. SP

      You touched a nerve there.

    14. TS

      No, lots of it is great, I don't-

    15. NK

      Is it all, like, drugs, sex, and money?

    16. TS

      No, I just don't relate with it.

    17. NK

      I know all the hip hop songs are, right?

    18. TS

      You know, so many songs from the '80s and '90s are also about that.

    19. SP

      Yeah.

    20. NK

      I think, I think KV and I, we dig that shit.

    21. SP

      Do you?

    22. SP

      My music taste is so very-

    23. TS

      Guys, think before you answer. [laughing]

    24. SP

      What is yours? [laughing]

    25. SP

      So my dad, my dad brought me up on, like, Dire Straits, Pink Floyd, The Doors-

    26. TS

      Nice.

    27. SP

      Nice

    28. SP

      ... all of that. I went to an Eric Clapton concert when I was, like, seven.

    29. TS

      Oh, bless you.

    30. NK

      Wow!

  24. 54:2956:16

    What is the new generation up to?

    1. NK

      [clears throat] So numbers: zero to 24 in India is 43% of our population, 24 to 44 is 31%, so I would assume below 30 is a good 50 to 60%, something on those lines?... A lot of you do not live, breathe, and go about your life in the manner that I did when I was twenty years old. Like, uh, cricket was a religion, Bollywood was killing it, shopping happened in person, uh, startups were new. You know, uh, back then, this concept of venture capital in itself was a novel idea.

    2. AP

      Yeah. Right.

    3. NK

      If you had to start a company, you had to figure out a way to either borrow or make money from the very beginning. So I wanna, like, come to each one of you and kind of figure out what your thoughts are about consumption in general in your space. Uh, I know I'm biased in my group, because you guys are not the norm, but to a certain extent, what people buy, what people shop for, I think is driven by what is cool, and that funnel happens to be very top-down. So I think getting to know how you spend time, what you shop for, where you shop for it, will be very interesting.

    4. AP

      Right.

    5. NK

      So I was having dinner recently, and I happened to be with somebody who runs a large fashion outlet, which aggregates fashion businesses.

    6. AP

      Mm.

    7. NK

      There was a guy who worked in e-commerce, CEO of a e-commerce brand. There was a guy who worked in electric vehicles. And I was sitting over dinner and talking to each of them, and they told me something has changed

  25. 56:161:00:00

    Changing Consumption Patterns of New Gen.

    1. NK

      in India, wherein consumption has slowed down drastically in the last one or two quarters. Uh, the numbers seem to show that Amazon is only growing by, say, 5% a year.

    2. AP

      Sure.

    3. NK

      Flipkart is maybe growing at 7, 8% or near 10%, but based on the fact that Flipkart sells electronics of high value, which seem to be growing.

    4. AP

      Sure.

    5. NK

      There is definitely a premiumization which is going on in the market, where the top end seems to be doing well and spending more money, but the middle and the bottom are not truly participace- participating in the cycle of consumption. So to the Zepto brothers-

    6. AP

      Yeah, the Zepto brothers.

    7. NK

      You cater to the middle more so than other people in your position. What do you guys see on consumption? I'm gonna ask you about tractors.

    8. AP

      Yeah.

    9. SP

      Oh, great. Okay.

    10. AP

      Okay, yeah. No, so look, I think the... So I think what this generation gets, that I think a lot of people haven't gotten, and, uh, generations of the past haven't gotten, is that good service does not mean premium or luxury. Like, good service is now like table stakes. And if you're not serving somebody well, that doesn't, that doesn't make you a budget player, it just makes you a player that's not seen very positively. So I think what, I think what this generation is going for is, like, good, high-quality service at, like, a reasonable cost, right? At, like, a, you know, on a, like, on a budget. Not, not nec- necessarily something that they have to trade up for or something that's luxury. But they, they are more demanding in that way. Like, they are not, you know... Just because they're getting something for cheap, they're not willing to go through shit for it, right? Like, they're- like, you know, that, that's traditionally, if you look at consumption past couple of decades, if you're getting something of value as a consumer, usually you have to fight for it, right? Like, I love DMart, by the way-

    11. NK

      Mm

    12. AP

      ... but DMart is an example, right? Phenomenal business, but if you wanna buy their products, it's a, it's a pain, it's a fight, right? You stand in line. There's no proximity. You've got to drive there, right? It's crowded. Cashiers might not be available. It's just not, like, a good feeling, right? That's, that's basically the cost of getting products for cheap, and that's been the philosophy before. But now, I think the way that this generation is, is thinking about consumption, is how do I get that value, but do it well in a way that's, that's served well? So that's, like, our ethos a little bit.

    13. NK

      Are you seeing a change in rate of growth?

    14. AP

      I mean, uh, the base is higher.

    15. NK

      Mm-hmm.

    16. AP

      Right? Like, we used to grow 100% a week, uh, compared to-

    17. NK

      Compared to six months ago, how much are you growing it, percentage-wise?

    18. AP

      Growing faster.

    19. NK

      Mm.

    20. AP

      Um, with, like, let's say the same expansion rate and the same level of marketing, we're actually growing a little bit faster. Some of it is because of structural efficiency. Some of it is because our customer experience is constantly improving, right? Like, they're always, always on improvement mode. Um, but we're not seeing anything structural that's holding us back, like, in the market. I think those are more discretionary categories, right? Like fashion. The vast majority of the categories we sell are non- not discretionary. It's, like, a lot of the day-to-day, that you need to just run your house. Yeah, people perceive us to be discretionary, but actually, when you become a Zepto customer-

    21. NK

      You don't do any consumer durables, right? No capital goods, no consumer dur- you... Nothing with a long shelf life.

    22. AP

      No, we do. So we have home needs, right?

    23. NK

      Mm.

    24. AP

      Like, like, ranging from stationery to, like- Yoga mats ... very basic apparel, yoga mats. Kitchen utensils. We do electronics. So electronics is one of the fastest-growing categories we have.

    25. NK

      What is growing the fastest in electronics?

    26. AP

      Within electronics. We're seeing the, the, the D2C electronics, the, the Boats of the world, the Noises- Noises, yeah ... of the world. Those are going really fast.

    27. NK

      So you're competing with Flipkart there?

    28. AP

      [chuckles] Yeah. I think we- But not high value. Like, not on the super high-value- Mm ... mobile phones and laptops and stuff.

    29. NK

      Why isn't

  26. 1:00:001:00:56

    Flipkart vs. Amazon: Are they the same?

    1. NK

      Flipkart doing this? Structurally, your model is... I know why Amazon can't compete, right? Because they have one centralized warehouse where all the sourcing happens.

    2. AP

      True.

    3. NK

      Amazon buy, hold the inventory, then sell, and Flipkart connects.

    4. AP

      Uh, they both are the same. Both are the same. Yeah, they're the same model.

    5. NK

      But their story publicly is different.

    6. AP

      Tactical difference, still the same f- fundamentally. To your question on why they aren't doing this, it's a good question. I don't know.

    7. NK

      There must be a logical answer to that.

    8. AP

      See, in the last two years, the, the media or the general sentiment around our model- Don't give it away. [chuckles] Yeah. Yeah. Has not been very positive. Everyone has said, you know, has written it off, 'cause globally also, most businesses-

    9. NK

      You're talking about quick commerce?

    10. AP

      Quick commerce. Yeah. Globally, most quick commerce businesses have shut down by now. All the ones that went crazy in the zero interest rate, 2020, 2021 era. It's like retail in that way. Most of them are shut down.

    11. NK

      What distinguishes Zepto?

  27. 1:00:561:03:20

    Zepto’s USP & Gaps in the Commodity World

    1. AP

      Execution.... uh, discipline, rigor. Um, like a lot more, like we operated that, that Six Sigma, like, culture. Like, that's at least what we aspire to be, right? Like, if you read this book about Toyota.

    2. NK

      Six Sigma, Black Belt-

    3. AP

      Yeah

    4. NK

      ... GE created it.

    5. AP

      Yeah, yeah. We're trying to be like Toyota-

    6. NK

      Mm

    7. AP

      ... in that sense, right? We're a lot less, but we're a lot more left-brained.

    8. NK

      Mm.

    9. AP

      We're a lot more analytical, a lot more disciplined, and, like, this business is about that. It's about obsession with just better cost structures, like constantly improving it paisa by paisa, no silver bullets, right?

    10. NK

      So if I were 20-

    11. AP

      Yeah

    12. NK

      ... and I'm trying to build a business for 20-year-olds-

    13. AP

      Yeah

    14. NK

      ... in your domain-

    15. AP

      Yeah

    16. NK

      ... where do you think the gaps are?

    17. AP

      [sighs] Lots of gaps. I think the... Yeah, from our vantage point, like on categories, like, we're the fastest growing commerce platform in the country right now. So we can see, like, all these, these different categories from makeup to electronics to, like, cold grocery. Like, very boring answers is that there are commodities that should be branded that are not yet.

    18. NK

      For example-

    19. AP

      There's a big opportunity there.

    20. NK

      What do you mean by commodities?

    21. AP

      Like, uh, I would say dry fruits. Basic example. There should be, like, a large-scale D2C dry fruits brand.

    22. NK

      Are you also considering rice, atta? These are commodities?

    23. AP

      Those were comm- those were commodities-

    24. NK

      Mm

    25. AP

      ... until the Ashirvads of the world made them into brands, right?

    26. NK

      For atta, maybe, no. For rice, not yet, right?

    27. KV

      India gave-

    28. AP

      True. Yeah, yeah. Yeah, yeah.

    29. KV

      That's so-

    30. AP

      Like-

  28. 1:03:201:08:51

    Surprising Shopping Patterns

    1. NK

      noted. Tara, what are your shopping patterns? Do you shop-

    2. TS

      Oh, dear.

    3. NK

      Do you shop online? Do you shop-

    4. TS

      I-

    5. AP

      Where do you buy groceries?

    6. TS

      You know, considering-

    7. AP

      Ah.

    8. TS

      Considering-

    9. AP

      Hey, she's a, she's a fan of, of Zepto. Putting it out there, guys.

    10. TS

      [laughing] She says she's-

    11. AP

      Like, for the camera.

    12. NK

      Did you-

    13. TS

      Yes, I am

    14. NK

      ... did you look up if she shopped on Zepto before you came today?

    15. TS

      No, she told me.

    16. KV

      I looked at it, yeah.

    17. TS

      Yes, I did. I told you.

    18. AP

      Well, if, when would...

    19. NK

      But did you also look?

    20. AP

      Where, where, where would I find I concept glass-

    21. TS

      Database, like [laughing]

    22. AP

      ... Tara Sutaria orders on Zepto?

    23. NK

      No, on your own database.

    24. TS

      Yeah, history is on Zepto.

    25. AP

      On her own database?

    26. TS

      Yeah, totally did that.

    27. AP

      Wow!

    28. TS

      Totally did.

    29. NK

      Yeah, Tara.

    30. TS

      Uh, shopping patterns. Gosh, uh, till very recently, I was absolutely dreadful with my cellular. Like, really bad. Like, uh, there's a reason my friends say, "Oldie but a goldie," when it comes to me. Um, just really, really bad with most things on my phone. Uh, I am now much better at shopping online. A lot of my friends shop-

  29. 1:08:511:11:41

    Youth's Unique Buying Trends

    1. NN

      Yeah, I think... I don't think a lot of young people are investing in buying things because they don't necessarily, like, see the value. I mean, at least I don't see the value in that. Like, I-

    2. AP

      I'm not so sure. I think, there's a-

    3. TS

      I think it goes both ways.

    4. AP

      Yeah.

    5. NK

      Back in the day-

    6. TS

      There's a lot of people who have the aspiration.

    7. AP

      A lot of them, where there's that aspirational-

    8. NN

      Yeah

    9. AP

      ... sort of this thing, and-

    10. NN

      Yeah.

    11. TS

      And this rent thing is actually suddenly growing-

    12. NK

      Mm.

    13. TS

      uh, even, you know, in Bombay, and I'm, I'm not sure about Delhi and other places, but I've, I've heard about these websites.

    14. AP

      So the US also does this?

    15. TS

      Yeah, it started there, and it's, and it's beginning now.

    16. NK

      Yeah, there are clothes that you can rent.

    17. TS

      Yeah.

    18. NK

      There's everything you can rent-

    19. TS

      Yeah

    20. NK

      ... furniture you can rent, clothes you can rent.

    21. TS

      Yeah.

    22. AP

      But you know what people are spending money on? I'm getting the sense that it's a little bit more sensible, like, where people choose to be luxurious.

    23. NN

      Yeah.

    24. AP

      It used to be slightly frivolous.

    25. NN

      Mm-hmm.

    26. AP

      So you'd be luxurious on, like-

    27. TS

      Nice car

    28. AP

      ... an outfit-

    29. NN

      Yeah

    30. AP

      ... or a nice car, which was just, like, more-

  30. 1:11:411:15:27

    The Complex World of Cinema Business

    1. AP

      of films? Like, if I'm... Like, what's the, what's the future of, of the way people watch films? Is it just gonna be OTT? Does, like... Do the PVRs of the world still have legs to grow on? Do, like, what do you guys think? Like, from a consumption perspective, what do people our age want?

    2. TS

      You know, I really don't think you can... It's, it's just something you can't replace, that experience of-

    3. AP

      Yeah, I totally agree.

    4. TS

      And as a people, it's something, you know, uh, uh, love OTT. I love OTT platforms. I love watching stuff on OTT platforms. All of us do, right? Um, but there's just something that you just can't take away about that experience that we've all grown up loving, uh, all age groups, anybody and everybody. The food aspect of it, the fact that you can actually come together as a community and a society and actually not have very many differences for a change-

    5. AP

      Yeah

    6. TS

      ... and just sit together, be together for those two or three hours, and just forget everything that could possibly be worrisome that day.

    7. AP

      Yeah.

    8. TS

      And there's so much to be worried about, especially in the last few years, I feel like. I can't wait for people to go back to the cinemas, and they are slowly flocking back.

    9. AP

      No, it's interesting.

    10. TS

      Um, and-

    11. AP

      But it's like, but, like, you know, for the people that are in a, a Tier 3 or a Tier 4 city-

    12. NN

      Yeah.

    13. NK

      Yeah, I have a-

    14. AP

      What about those folks?

    15. TS

      Sure, it is-

    16. AP

      Like, have they, have they gone through PVR kind of experience in their, like, even in the past? Like, they would not-

    17. NK

      They're watching his content episode.

    18. TS

      You know, so I probably wouldn't be the right person to comment on that because I haven't had that experience.

    19. NK

      So I'll give you some data.

    20. AP

      Okay. Yeah, yeah.

    21. NK

      I've been an investor in PVR for a long, long time.

    22. AP

      Yeah.

    23. NK

      Uh, the thesis in India broadly was-

    24. NK

      ... in America, the penetration of multiplexes. So in India, broadly, there are nine thousand screens.

    25. AP

      Yeah.

    26. NK

      About two thousand of them happen to be multiplex screens. The access to a multiplex in America is something like for every thirty to forty people, there's one multiplex or access.

    27. AP

      Oh, wow!

    28. NK

      I'm talking thirty to forty from all directions.

    29. AP

      Yeah.

    30. NK

      That number in China is probably one tenth of that, but in India, that number happens to be one hundredth of that.

  31. 1:15:271:19:18

    Do People Pay for Premiumization?

    1. NK

      every sector outside of groceries, because you guys are here, [claps] premiumization seems to be what is selling. I think people are coming to this decision that we arrived at this number for content business. We thought India has about ten million people who will pay ten dollars a month and over to consume content, any kind of content.

    2. AP

      That's eight hundred rupees.

    3. NK

      Eight hundred rupees. About forty million people will pay one dollars and upward for consuming some kind of content. The rest of India will lar- largely not be willing to pay to consume content.

    4. AP

      Fair point.

    5. NK

      So our hypothesis has very much been, not ours, but just society at large and companies and corporations, there are fifty million people in India that you're truly building a product for if you're going down the premiumization route. And the more premium you go, the higher the rate of growth seems to be.

    6. AP

      Really?

    7. NK

      That could be a factor of income inequality, that could be a factor of, you know-

    8. AP

      No, but by premium, what do you mean? Like, do you mean higher prices or better experience?

    9. NK

      Both. They come hand in hand.

    10. AP

      So I, I'm, like, slightly-- I'm, I'm slightly cagey about the former.

    11. NK

      Mm-hmm.

    12. AP

      I think the higher price part, at least when, when, when we look at our business, people just won't pay. And it's like-

    13. NK

      Like, groceries are different.

    14. AP

      I guess so.

    15. NK

      Groceries are essential-

    16. AP

      But for the service

    17. NK

      ... good, and I'm talking more about discretionary stuff.

    18. AP

      Like, but even for the service, right? Like-

    19. NK

      Hmm

    20. AP

      ... like, ten-minute delivery. You know, people tell me, "So we've gone through this phase, right?"

    21. NK

      Mm.

    22. AP

      Ten-minute delivery is impossible. Nobody cares about ten-minute delivery. Phase two, and then phase, then we got past that. Phase three, ten-minute delivery will not make any money, which we're also getting past, right? But the, in that second phase-

    23. NK

      At what scale does ten-minute delivery make money? What percentage of the population is using apps such as Zepto to shop?

    24. AP

      Very small, like-

    25. NK

      Very, very small.

    26. AP

      Basis points.

    27. NK

      What's the number?

    28. AP

      It would be-

    29. SP

      Like way below one percent.

    30. AP

      To give you the, to give you the exact number, it would be, like, about today, collectively, point three percent of grocery, thirty bps.

  32. 1:19:181:28:10

    Social Media Blue Ticks, Scarcity Principle & Discovering Products

    1. NK

      Instagram sold as much as forty-four million blue ticks, mostly to people in the age group of eighteen to thirty-four.

    2. KV

      India?

    3. NK

      Why do- No, across the world.

    4. KV

      Across the world.

    5. NK

      They made something like six hundred, seven hundred million in a day.

    6. NN

      My God.

    7. KV

      Wow!

    8. NK

      Why are-

    9. KV

      Cheers.

    10. NK

      Huh.

    11. KV

      That's crazy.

    12. NK

      How important... I know this happened in China ten, twenty years ago. The perception of you on social media-

    13. NN

      Mm

    14. NK

      ... started becoming more important than the real you.

    15. KV

      Yeah.

    16. NK

      Uh, I know this is prevalent in the age group of thirty to thirty-five. Uh, like my age people also really care for this, but is that number significantly higher for twenty to thirty?

    17. KV

      Probably.

    18. NN

      Yeah, probably.

    19. SP

      Yeah.

    20. NK

      So you're-

    21. SP

      And slightly under, I would also say. Slightly under twenty.

    22. KV

      Yeah, yeah, yeah. By this point, where it gets-

    23. SP

      Honestly

    24. KV

      ... unhealthy.

    25. SP

      Yeah.

    26. KV

      Yeah.

    27. NN

      I mean, there's-

    28. SP

      Which is unfortunate

    29. NN

      ... consuming Instagram in, at what, twelve, thirteen now? It's not even-

    30. SP

      Yeah, sometimes even younger, honestly.

  33. 1:28:101:29:08

    UPI vs. Credit Card

    1. NN

      I, I use GPay for ev- I don't use a credit card. I don't use cash.

    2. NK

      Really?

    3. KV

      Why is that?

    4. NN

      I use GPay for everything.

    5. NK

      Why?

    6. KV

      It's easier.

    7. NN

      It's just easier. I use it for ordering stuff online. I use it for-

    8. NK

      Oh

    9. NN

      ... food. I use it for an Uber. I'd use it for even if I'm going to buy, like, an ice cream on the road. I don't carry cash. I don't carry cards.

    10. KV

      I think UPI is like-

    11. NK

      From a financial lens, a credit card is giving you interest-free credit for 30 days.

    12. NN

      I know, but I'm choosing convenience over-

    13. NK

      Over having to remember to pay a credit card bill.

    14. KV

      But you know that interest fee... So the thing is, with, with UPI, the vendor ecosystem is so much better. So the amount of, what she just mentioned, getting ice cream on the road, the Uber driver, he won't accept a credit card.

    15. NN

      Yeah.

    16. KV

      So you just, you're just blocked, and you're just-

    17. NN

      You're just automatically ingrained into thinking that this is just the best and fastest way to-

    18. NK

      Yeah.

    19. KV

      Yeah. Everything.

    20. NK

      So what we're saying is, if you're building a business for Gen Z, UPI is your go-to payment point?

    21. KV

      Yeah.

    22. NN

      Yeah, for sure.

    23. NK

      You should build for.

    24. NN

      Yeah.

    25. KV

      Content is gonna be part of the communication, part of the narrative, that's probably-

    26. NK

      Is there one social media

  34. 1:29:081:30:26

    Whats working in Social Media?

    1. NK

      app which is more relevant today than others, uh, up until we become like China?

    2. KV

      Instagram.

    3. NN

      It depends on the demographic-

    4. NK

      Go to streaming?

    5. KV

      Right

    6. NN

      ... you're looking at.

    7. NK

      Just demographic.

    8. NN

      If you're looking at a younger demographic, I would say Instagram. If you're looking at, like, my mom, then, like, Facebook.

    9. KV

      No, but-

    10. NN

      And if you're looking at my grandmom, then YouTube.

    11. KV

      But we think about, like-

    12. NN

      It's like [laughing] ...

    13. NK

      Really?

    14. NN

      Yeah.

    15. KV

      Oh, yeah, yeah. My-

    16. NN

      My grandmom-

    17. NK

      YouTube is still

    18. NN

      ... literally surfs YouTube.

    19. NK

      Yeah.

    20. KV

      It's nuts.

    21. NN

      But my mom will surf... Like, if you look at any mom in the country, she'll be on Facebook watching fake news.

    22. KV

      [laughing]

    23. NN

      And if you look at a Gen Z, they're on Instagram.

    24. KV

      So it's like far away.

    25. NN

      My grandmom every day is like, "Oh, I saw this on YouTube." And I'm like-

    26. KV

      So my grandmom-

    27. NN

      ... "Who watches YouTube?" And she's like, "I do."

    28. KV

      Yeah.

    29. NN

      So it's, it's really-

    30. NK

      Yeah, Tara

  35. 1:30:261:34:17

    Income and Inequality

    1. NK

      from a Gen Z perspective of society? Uh, wage growth has largely lagged asset price growth.

    2. KV

      Yeah.

    3. NK

      So let's assume in India, salaries are growing by 5%, but assets like your home, your equity, whatever investment you have, is growing at 10%. As long as that is the case, the wealthy will continue to get wealthier because they have the assets which are growing faster. How do you guys see that world? How do you... I know, I know you come from a fairly, I would not like to say how privileged, how, whatever, but I think it's fair to say everyone here is from a privileged background. And I think there's no point making it look like that is a bad thing. You're a circumstance of where you're born, and I don't think anybody can judge you for that. Uh, I think just life, right? But-

    4. NK

      ... how do you think of income inequality in the ecosystem?

    5. AP

      The answer to this is, like, employee- and we do this with pretty much everybody on the team-

    6. NK

      Mm.

    7. AP

      Employees owning some piece of equity.

    8. NN

      Yeah.

    9. AP

      That's most, I mean, that's like, that's like- But that's hard to scale. No, no-

    10. NK

      Yeah

    11. AP

      ... you get to, like, you get to, like-

    12. NN

      And that is, that is very subjective to startups-

    13. AP

      Yeah

    14. NN

      ... companies which are starting to grow, which is a very microcosm of-

    15. AP

      Yeah. If you're creating value-

    16. NK

      Mm.

    17. AP

      -what you can do with your profit-

    18. NK

      Hm

    19. AP

      ... there should be some limitation there. Like, if you look at pre '80s in the US, you didn't have the ability-- you had very strict regulation on share buybacks, right?

    20. NK

      Tell me broadly in society, there is income inequality. Current situation, this will continue to rise.

    21. AP

      Mm.

    22. NK

      What does the government do? A, how does the Gen Z feel about it? You said-

    23. AP

      Yeah, look, see, I mean, to be honest with you, if you want to say broadly, the, it's like a sweeping, like, a sweeping enterprise reform, right? Like antitrust laws, right? That's one of the, that's one of the levers, right? Antitrust, uh, like what I just mentioned on like, you know, giving value back to, to employees on like... Yeah, and to an extent, tax, right? But then the tax itself, slightly suspect. Like, what does a tax accomplish?

    24. NK

      Maybe you don't have to frame it as taxing an entrepreneur, but you could say property taxes.

    25. AP

      Yeah, inheritance tax.

    26. NK

      Taxes on inherited wealth.

    27. AP

      Yeah.

    28. NK

      Not taxes on... Taxes that will disincentivise people to earn a extra amount of money today-

    29. AP

      Yeah

    30. NK

      ... but taxes on money that has been in the equation for a long time.

  36. 1:34:171:38:12

    Empowering Young Entrepreneurs

    1. NK

      How do you inculcate them or how do you facilitate them by-

    2. NN

      Uh, I mean, if you're saying you-

    3. NK

      providing capital

    4. NN

      ... the i- the, the solution is entrepreneurship, and, uh, twenty-four to thirty or whatever is sixty percent of the population, then how do you, how do you position entrepreneurship as an aspirational career-

    5. NK

      Mm

    6. NN

      ... for a twenty-four-year-old?

    7. AP

      We talk about that a lot.

    8. NK

      I think we are doing that a little bit right now.

    9. NN

      Mm. No, but I'm saying that the, the reality for, say, like, we may be different. I'm saying the reality for Tier 2, Tier 3 is that, you know, their, their parents have spent a certain amount of money on an education. They, they graduate, they either do MBA, they go into engineering or whatever stream they're in. They graduate, and their immediate thought is not that, "I'm gonna take a financial risk and start-

    10. NK

      Yeah, but-

    11. NN

      ... a company, but I'm gonna work for ten years, get a stable income-

    12. NK

      Yeah

    13. NN

      ... and then maybe pay my parents back. Then once I get, you know, up to a certain level of salary, then maybe I will think about doing this on the side, see if that works, and then maybe switch to that if I see that this is something I can do, um, risk-free." I don't know if that is... At least that's what I feel-

    14. NK

      I think like-

    15. NN

      ... is the mindset of a lot of college students today.

    16. NK

      Yeah, yeah, I, I get you.

    17. NN

      They're not willing to take that risk.

    18. NK

      If instead of the social cause that we all choose to come together on, a lot of people come together and choose causes around funding young, bright people who want to start a business, with not necessarily risk to reward in mind. That's an example. And even in the current ecosystem, you know, there are so many outliers. Like, I started earning a wage. I used that money to start trading. I used that trading money to do other things in life, and I started from a certain point, which is near zero. Uh, so the opportunities do exist. What I think we should do also in society is sell the narrative of being an entrepreneur.

    19. NN

      Mm.

    20. NK

      Up until now, our role models in society were actors, they were cricketers.

    21. AP

      Yeah.

    22. NN

      Yeah.

    23. NK

      Uh, you're talking about roles where India can have 11 cricketers who played for the Indian team growing up.

    24. NN

      No, but to your point, I, I think also selling the narrative of entrepreneurs, but selling the narrative of not what the conventional entrepreneur has been-

    25. NK

      Yeah

    26. NN

      ... for the longest time-

    27. AP

      Yeah

    28. NN

      ... but who entrepreneurs really are today, which are nineteen, twenty-year-old kids.

    29. NK

      Yeah.

    30. NN

      It could be a fifty-year-old-

  37. 1:38:121:49:58

    Education Systems: Old vs. New

    1. KV

      wanted to do, haven't had the time to do it-

    2. NK

      Mm

    3. KV

      ... is just to pick out, like, 100 of the smartest kids that normally would go work, like, some random job at a Google because of the stability."

    4. NN

      Yeah. Mm.

    5. KV

      "And say, 'I'll give you...'" I mean, it's US terms. You can, like, do the-

    6. NN

      Yeah

    7. KV

      ... translation to India, "But I'll give all of you $100,000 a year for 10 years. With that, do whatever you want," right? Um, so that at least that pressure of, "Okay, I need to-

    8. NN

      Yeah

    9. KV

      ... go work at a job," is done. He has the means to do it.

    10. NN

      Yeah.

    11. KV

      He should think about doing something like this.

    12. NK

      Yeah. No, no, we are. We are planning this center where there's no educational requirement. We'll have our own process to get people in. We will train them with people who voluntarily give time, like all of us and many other friends of mine. We will house them. We will kind of, like, teach them about not what the syllabus of a college might be, but what technology and the skillsets that we think are relevant.

    13. NN

      Yeah.

    14. KV

      He is-

    15. NK

      I can fund it to a certain extent, but I'm gonna go out to my friends and ask for help.

    16. NN

      Unfortunately, our education system gears us towards getting 95% or 94%-

    17. AP

      Yeah

    18. NN

      ... in our exams, rather than on, you know, skills that we will actually use when we enter the workforce-

    19. AP

      Yeah

    20. NN

      ... or when you are actually-

    21. AP

      Yeah, yeah

    22. NN

      ... managing a company or working in a startup, and those are the softer skills that we talk about, and that's not emphasized on or taught. Um, it's very marks-oriented and-

    23. AP

      Yeah

    24. NN

      ... outcome-oriented rather than experience, and I think that that's something that we have to, I guess-

    25. NK

      I agree with you 100%.

    26. NN

      Yeah.

    27. KV

      Yeah.

    28. NK

      I think conformity has been beaten down upon us by our predecessors for whom that worked.

    29. NN

      Mm.

    30. NK

      I think the one big takeaway everybody building for Gen Z can take is being conformist-

  38. 1:49:581:53:45

    Anecdotes from School

    1. AP

      and I, I'm just using my own sort of life experiences and, and, and, like, that, that sort of ruthless competition-

    2. TS

      Mm-hmm

    3. AP

      ... that, um, like, rigorous, unfair, extremely tough environment. Like, I came from a very competitive school.

    4. TS

      Mm-hmm.

    5. AP

      I love-- I mean, I'm very grateful to my school. I came from a very competitive school.

    6. TS

      Mm-hmm.

    7. AP

      And it was all about who could... who would be the best, like, academically, extracurricularly, from a sports perspective.

    8. SP

      Student of the Year.

    9. AP

      In a way, but a lot less exciting, and, like, a lot less attractive people.

    10. TS

      [chuckles]

    11. AP

      But, but in that world, right, like, I think the, the, [lips smack] you know, the... I don't think I would've even tried to do what I'm s- trying to do right now if it wasn't for that, like, somewhat, and I agree with you, somewhat, like, semi-toxic, like, aggressive line of sight.

    12. TS

      But then doesn't that affect you for the rest of your life? Because if you grow up with that toxicity, which I think we all have, it's not... I'm not putting this on you-

    13. AP

      Yeah

    14. TS

      ... of course-

    15. AP

      Yeah

    16. TS

      ... or your school.

    17. AP

      You can, by the way, but, yeah.

    18. TS

      No, but I, I choose not to. [chuckles]

    19. AP

      We'll find everybody else.

    20. TS

      I choose not to. [chuckles]

    21. AP

      Yeah, yeah, yeah.

    22. SP

      Yeah, I, I, I-

    23. TS

      But don't you feel like you'll always have that, like, in you, that, that sense of I wanna be better, I need to be the best, that sort of-

    24. AP

      Yeah

    25. TS

      ... which our generation struggles with so much?

    26. AP

      But you know, the thing is, like, if-

    27. NK

      Don't stop

    28. AP

      ... if I wasn't doing what I was doing, I think I would be unhappy. Like, I was thinking about, and, like, I joke with KV about this all the time. Whenever we have a problem, I'm like, " [beep] we should've just got to Stanford," right? Like, that would've... Life would be so much easier.

    29. SP

      Yeah.

    30. AP

      Right? Uh-

  39. 1:53:451:56:50

    Childhood Challenges & Therapy

    1. AP

      I mean, yeah, that's a wow.

    2. TS

      [chuckles] There we go.

    3. SP

      It's a googly, huh? It's like goes to the right.

    4. AP

      It's a googly. Like, it was not easy.

    5. NK

      Can I tell you, we are all such a factor of our childhoods.

    6. AP

      Yeah, yeah, you're right. Yeah.

    7. TS

      One hundred percent.

    8. NK

      This is something I've had all my life. I've not had a sense of self-worth-

    9. AP

      Mm

    10. NK

      ... and nothing makes me happy beyond a fleeting minute.

    11. AP

      Really?

    12. NK

      It's, it's hot for a minute-

    13. AP

      Yeah

    14. NK

      ... and then I need something else to chase, something new to do, some bigger mountain to-

    15. AP

      You don't have long-term fulfillment?

    16. NK

      Hmm?

    17. AP

      You don't have that, like, long-term fulfillment after everything that you've built? Really.

    18. NK

      I don't.

    19. AP

      Wow.

    20. NK

      And I'm ten years down the journey, and I can tell you this, that it won't come from anything you do outside or any other person, but from you going back to your childhood, figuring out deep, deep down, the truth is, it was not your fault.

    21. AP

      Yeah, wait-

    22. NK

      But I'll connect you to someone who'll really help. I'll tell you the thing with therapists- [chuckles]

    23. TS

      [chuckles] Nikhil.

    24. SP

      Nikhil, I think you could be a therapist, dude.

    25. AP

      You should be a therapist.

    26. TS

      Yeah.

    27. AP

      Yeah.

    28. NK

      I'll tell you, I've been to a few, and the problem with therapy is nine out of ten are [beep] horrible.

    29. SP

      Mm.

    30. NK

      Like, they are terrible.

  40. 1:56:502:01:45

    Dealing with Founder’s Conflict

    1. AP

      Yeah

    2. NK

      ... which is a good digress from here. 65% of startups shut down 'cause the founders fight.

    3. NN

      [gasps]

    4. AP

      Yeah.

    5. NN

      Egos.

    6. AP

      I didn't know.

    7. NN

      Okay. [chuckles] But there are the Zepto brothers.

    8. SP

      Come on, brothers. [laughing]

    9. AP

      Zepto brothers.

    10. NN

      The brothers.

    11. AP

      Grocery.

    12. NK

      Egos.

    13. AP

      Grocery, man.

    14. NK

      Egos. Okay, this is important to a lot of people who are starting companies in their 20s. How do you stop yourself from getting egoistic?

    15. AP

      Hmm.

    16. NK

      Uh, one will be more popular than the other.

    17. AP

      Yeah.

    18. NK

      At different times, it'll change.

    19. AP

      Yeah.

    20. NK

      One probably will, at some point, by virtue of outside influences, own more of the company than the other, be perceived in the company, in its own little bubble of hierarchy, in a different order than was the preconceived notion in different people's minds. How do you deal with all this?

    21. AP

      Can I ask you that question?

    22. NK

      Yeah, yeah, sure.

    23. AP

      With, with Nitin, right?

    24. NK

      Yeah.

    25. AP

      How, how did you do that?

    26. NK

      So we have the added advantage of being brothers.

    27. AP

      Yeah.

    28. NK

      And we do-

    29. AP

      Yeah.

    30. SP

      Yeah, we're brothers, man.

  41. 2:01:452:03:50

    Nikhil’s Brotherly Advice

    1. NK

      older brother?

    2. AP

      Please do. Yeah.

    3. NK

      Like, when things happen so abruptly in life, uh, often we don't realize that-... our actions of yesterday, which used to be funny, today can be misconstrued to be something else altogether. 'Cause you've only been doing this for X amount of time-

    4. SP

      Yeah

    5. NK

      ... but everything has changed. Like, a king's son-

    6. SP

      Yeah

    7. NK

      - is prepared to be the king all his life.

    8. SP

      Mm-hmm.

    9. NK

      But for people who are starting off first gen, uh, you might not take your actions so seriously, but, uh, society will not be so forgiving as-

    10. SP

      But tell me, Nikhil, on, on that point-

    11. NK

      Mm, mm.

    12. SP

      - I, I actually wanna know, like, for all four of us here-

    13. NK

      Mm.

    14. SP

      Like, what, what would your advice be? Like, all of us are doing... trying to do something else. Like, what, from your vantage point, as, like, the elder statesman [chuckles] Like, what is-

    15. SP

      Elder statesman. [laughing]

    16. TS

      Elder statesman? [laughing]

    17. SP

      The future prime minister of this country.

    18. NK

      Professional advice, personal advice?

    19. SP

      Both.

    20. TS

      Both.

    21. SP

      I don't ask Nikhil his pro- uh, personal advice. [laughing]

    22. SP

      Oh, wow!

    23. SP

      Dude, there's that. [laughing]

    24. TS

      Y- you can give us both.

    25. SP

      But continue. Sorry.

    26. NK

      Mm, professional advice would be what I just said, and I'm saying that more so 'cause I've experienced it. Keep that one group of friends who you are, you know, yourself with, but the lesser said, so much better than more being said-

    27. SP

      Yeah

    28. NK

      ... outside of that. And I've learnt it the hard way, and I feel like, I feel like you should eliminate drama in your life. This is personal advice.

    29. SP

      Yeah.

    30. NK

      So what I do as a exercise is, take all the people in your life, whoever is adding drama, write their name down, and just eliminate them from your life. Because situations are often dramatic, but more often than not, people are dramatic, and they draw that into your life.

  42. 2:03:502:13:06

    Tara’s take on Content

    1. NK

      amongst Gen Z?

    2. TS

      Mm.

    3. NK

      Is the interest in Bollywood going down compared to 10 years ago?

    4. TS

      I don't think the interest in the industry is going down. I think... [laughing]

    5. SP

      [laughing] Nikhil's acting.

    6. SP

      [laughing]

    7. TS

      Oh, my God.

    8. NK

      Oh, my God. [laughing]

    9. TS

      He's so fun like this.

    10. SP

      Yeah.

    11. TS

      I love it.

    12. SP

      Nikhil, what are you the title of this episode?

    13. TS

      That call.

    14. SP

      'Cause on the way here, we were trying to figure out what this... What are, what are you thinking?

    15. NK

      What is the next generation thinking?

    16. SP

      Yeah, fair enough.

    17. TS

      Nice one.

    18. NK

      Yeah, that's a good one.

    19. TS

      To the point.

    20. SP

      That's good.

    21. TS

      I like it.

    22. SP

      Yeah.

    23. TS

      We ourselves don't know what we're thinking.

    24. SP

      [laughing] Yeah.

    25. TS

      That's honestly the reality.

    26. NK

      Tara, what's happening in... [laughing]

    27. TS

      [laughing] Try to k- try to keep a straight face. Yes, Nikhil?

    28. NK

      So, Tara?

    29. TS

      Yeah.

    30. NK

      What do you think about [censored] ? [laughing]

  43. 2:13:062:17:39

    Marriage, Kids and beyond

    1. NK

      or not? Aadit?

    2. AP

      I'm very excited to have kids.

    3. NK

      Yeah?

    4. AP

      Yeah.

    5. TS

      Aw.

    6. NK

      With marriage.

    7. AP

      Yes.

    8. NN

      I will definitely get married-

    9. TS

      So sweet, prompt and spont

    10. NN

      ... and will definitely have kids.

    11. NK

      By what age?

    12. NN

      That I don't know, but I'll definitely get married, and I will have kids, yeah.

    13. AP

      30 to 35-ish.

    14. NK

      Tara?

    15. TS

      At some stage, I'd love to be married, sure.

    16. AP

      What I'm most excited about is having kids.

    17. TS

      That's so sweet.

    18. NN

      Sweet!

    19. AP

      Not now, in 10 years-

    20. TS

      Same, same

    21. AP

      ... but eventually.

    22. TS

      How sweet.

    23. NK

      Kids.

    24. AP

      Why, why are you guys so old laughing? [laughing]

    25. TS

      Pensive Aadit.

    26. NK

      The thought of that.

    27. TS

      [chuckles] Kids.

    28. NK

      Why, why, I'm... You guys are 20, 21 years old.

    29. AP

      Okay, we are-

    30. NK

      And I'm... Go on.

  44. 2:17:392:23:55

    Woke Culture, Entitlement & Social Media

    1. NK

      Everybody's fighting for rights, but very pe- very few people are equating how much they're contributing to the rights they deserve.

    2. TS

      Um, well, I think it's high time that we fight for certain rights that we haven't been able to fight for for a very long time.

    3. NK

      For example?

    4. TS

      Uh, just equality-based rights, whether that's when it comes to, uh, the difference between what m- men and women get paid-

    5. NK

      Mm-hmm

    6. TS

      ... in every sector, whether that's, um, difference in how we're treated, equality-wise, whether that's, um, you know, gender biases that we've had for so long, whether that is anything and everything that we're really standing up for. Um, I think it's really important that we do have a voice and that we're unafraid to talk about it. Um, I've been trying to do that in a bunch of interviews recently, where I feel like we haven't really touched upon so many topics, whether that's in the industry or outside, or even just as a young woman. So I think it's very important. Um, of course, when things like that are misused and spoken frivolously, that doesn't make sense to me. But I do think I'm an advocate of just rights for anybody that feels they have been treated unequally, so.

    7. NK

      Makes sense.

    8. TS

      Yeah.

    9. NK

      Uh, Navya, a lot of people say Gen Z is entitled and not very loyal. They prefer gig work. What are your opinions on that?

    10. NN

      I'm optimistic, so I don't believe that. I think that there's-

    11. NK

      Do you experience it, though?

    12. NN

      No, I, I think-

    13. NK

      Because you employ a lot of people as a-

    14. NN

      I do, but I... Like I said earlier, I think there's a lot of potential and not enough opportunities. Um, and I understand why. We have a very large population. I don't see why it's easy to give everybody an opportunity, but I think that there is a lot of potential, at least from [clears throat] what I've seen. I employ a lot of young people, I work with a lot of young people, and I speak to a lot of young people, and I think that, um, they're not given a chance, they're not given an opportunity, and if they were given one, I think that we'd be able to have a much larger conversation on this. Um, I also think that when it comes to entitlement, I think that, at least for Gen Z, we've in- inherited a world where there are a lot of issues, right? Whether it's with social issues, economical, or even political, I think that there are a lot of issues, and we are not given enough seats on the table to give our opinions on those issues. We do feel a certain limit of entitlement because we think that we're not given a chance to voice what we want, and if you're, if you're saying that 60% of our population is young people, then why are we not being given those-... uh, seats at those tables, whether it's at companies or whether it's at a political forum, or whether it's in entertainment or content. I think that enabling us to be a part of that conversation, [lips smack] um, or being a part of that- building that future. So I think that that's why that sense of, sense of en- entitlement comes in. Um, and like he said, he said that young people aren't taken seriously, and I think that I see that a lot, even when I, um... You know, I'm in the dev- development sector, but, um, even in the development sector, pe- young people are looked at upon as just being opportunistic or just trying to, you know, do what, like you said, wokeism, or we're considered to be too woke. But I think-

Episode duration: 2:36:46

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