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89. Listen, Listen, Listen: How to Build Deep Connections

Whether you’re trying to build a romantic or professional connection, Rachel Greenwald’s advice is exactly the same. “Focus on how you make someone feel more than you focus on the words that you're saying,” she says.

Matt AbrahamshostRachel Greenwaldguest

May 9, 202324mWatch on YouTube

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EPISODE INFO

Released: May 9, 2023
Duration: 24m
Channel: Stanford Graduate School of Business
Watch on YouTube: ▶ Open ↗

EPISODE DESCRIPTION

Whether you’re trying to build a romantic or professional connection, Rachel Greenwald’s advice is exactly the same. “Focus on how you make someone feel more than you focus on the words that you're saying,” she says. As a professional coach, Greenwald helps people develop better communication skills, from executives in the business world to singles in the dating world. Building deep connections may at times be challenging, but as Greenwald says, it’s ultimately not complicated. “You're demonstrating that you're interested in someone and that you like them,” she says. In this episode of Think Fast, Talk Smart, Greenwald and host Matt Abrahams discuss relationship-building tactics like small talk, active listening, communication blindspots, and more. Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills. https://www.gsb.stanford.edu/business-podcasts/think-fast-talk-smart-podcast

SPEAKERS

Matt Abrahams
host
Strategic Communication instructor at Stanford Graduate School of Business and host of the Think Fast, Talk Smart podcast.
Rachel Greenwald
guest
Relationship and communication expert who coaches clients on building stronger professional and personal connections.

EPISODE SUMMARY

In this episode of Stanford Graduate School of Business, featuring Matt Abrahams and Rachel Greenwald, 89. Listen, Listen, Listen: How to Build Deep Connections explores Stop collecting data; use listening and intrigue to connect deeply Rachel Greenwald says small talk improves when you stop “collecting data” and instead create intrigue with better questions and more unexpected, engaging answers.

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