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What Now? With Trevor NoahWhat Now? With Trevor Noah

Tom Mueller: The Most Dangerous Part of America’s Healthcare System Isn’t What You Think

Trevor, Eugene, and author Tom Mueller examine how corruption, greed, structural failures, and declining public trust in the American healthcare system have shaped patient care — and whether meaningful reform is still within reach. If you haven't already.... Subscribe to the channel here: http://bit.ly/SubscribeTrevorNoah Or follow the podcast on your other favorite platforms... SiriusXM - Apple Podcasts - https://bit.ly/WhatNowOnApplePodcasts Spotify - https://bit.ly/WhatNowOnSpotify 00:00:00 - The dialysis story America was never supposed to hear 00:01:06 - Growing up everywhere - New York, London, Paris, Texas 00:04:00 - Inside Goldman Sachs - when smart people sell their lives 00:07:45 - White collar crime and why we treat it like a victimless sin 00:10:00 - South Africa, state capture and the other side of corruption 00:12:15 - Why do people steal - and when does it stop being survival 00:15:00 - Corporate culture, sock puppets and the 2008 mentality 00:18:00 - Dialysis as miracle - and how America turned it into a business model 00:21:00 - Nixon, Medicare and the only Medicare for all law the US ever passed 00:24:00 - From Great Society to cost cutting - how the system pivoted 00:26:30 - Dialysis as incarceration - when a company literally owns your body 00:29:30 - The fast food template for American healthcare 00:32:30 - Why US dialysis patients die up to three times faster 00:35:30 - Redlining with kidneys - race, ZIP codes and who gets to live 00:38:30 - Chicago’s 30 year life expectancy gap in one city 00:41:30 - Apartheid, malnutrition and what inequality really looks like 00:45:00 - How we soften crime with language - corruption vs theft 00:48:00 - Whistleblowers, retaliation and killing the messenger 00:51:30 - Luigi Mangione, UnitedHealth and when people cheer a villain’s fall 00:55:00 - Everyone wetting their beak - shares, betting and legalized skimming 00:57:30 - When markets enter your bloodstream - the seatbelt thought experiment 01:00:00 - Department of Defense, self defense and the power of naming things 01:03:00 - Hunger as policy - school photos that tell the whole story 01:06:00 - Illegal mining, dirty gold and the same old enablers 01:08:30 - Why whistleblowers are treated like the real threat 01:11:30 - Justice for one man vs immunity for a whole system 01:14:00 - Trillion dollar wars, starving hospitals and what we choose to fund 01:16:30 - When the fight becomes personal - Tom’s brother and urgency 01:18:30 - Homeboy Industries and how communities save themselves 01:21:30 - Patients’ last requests - and the promises that keep Tom going 01:24:00 - Learning to love your kidneys - and what they are worth 01:25:30 - Why Tom cannot walk away from this story 01:27:30 - The FDA, antitrust and a book that reached the right desk 01:30:00 - Should profit ever run healthcare 01:32:00 - The shepherd, the wolves and who is really protecting the flock 01:36:00 - What it will actually take to fix American healthcare"

Trevor NoahhostEugenehost
Nov 27, 20251h 38mWatch on YouTube ↗

EVERY SPOKEN WORD

  1. 0:001:06

    The dialysis story America was never supposed to hear

    1. SP

      The story of dialysis is an amazing case study of good intentions being thwarted by bad incentives, poor oversight, and profiteering.

    2. SP

      When I was working at Davita, the priorities was to get them on dialysis and get the next patient on as soon as possible. It was all about numbers.

    3. SP

      Tom Mueller is the author of How to Make a Killing: An Investigation of the Dialysis Industry. In America, patients on dialysis die one to two times faster than in any other developed country.

    4. TN

      [upbeat music] This is What Now? With Trevor Noah. This episode is presented by Whole Foods Market. Eat well for less. [upbeat music] I've never known you without glasses, now that I realize it. You actually have. When? Half of our relationship was without glasses. What? Yes. Take off your glasses? Remember this guy? No, actually, yeah, no, you're right. It was the beard. You're right, actually. Yes. Yeah, yeah, the beard. Now it's like a flip.

  2. 1:064:00

    Growing up everywhere - New York, London, Paris, Texas

    1. TN

      Yeah. It's like a- There was, there was no beard, more hair, no glasses. It's like I've known every version of you. [laughs] Do you know this guy? Eugene, where are you? [laughs] I'm here. Oh, Eugene, you're back.

    2. SP

      I think someone else has his glasses.

    3. TN

      Where is he? [laughs]

    4. SP

      [laughs]

    5. TN

      [laughs] Welcome.

    6. SP

      I'm just saying.

    7. TN

      Welcome to, welcome to our idiot friendship, Tom. I'm so sorry. [laughs]

    8. SP

      Thank you very much, Trevor, Eugene. I feel like I fit right in.

    9. TN

      Oh, you do actually. You do. If you want to, you do, man. You do indeed. Um, actually, you know why I feel like you fit right in is because you, you, you got like one of the, the, the most beautiful, weird stories of how you've lived your life, you know? A- and, and when I read your books, I can't help but wonder if the way you write and the way you've thought of writing comes from how you've lived your life. Like, ju- just, just take us through some of this, so ... 'Cause a- a lot of people are fans of your books, but I don't think a lot of people know a bit of your life. It's like, where were you born?

    10. SP

      I was born in New York City.

    11. TN

      Okay.

    12. SP

      Left six months later, went to London and Paris.

    13. TN

      I like how you say that like you left. You were like, "I'm out."

    14. SP

      I was lefted, yes. [laughs]

    15. TN

      You were like, "I'm out. I'm out, parents."

    16. SP

      That's right.

    17. TN

      "I can't do this anymore."

    18. SP

      Yeah. When I say I was born in Columbia-Presbyterian, my New Yorker friends say, "Yeah, but you're not a New Yorker, you know?"

    19. TN

      [laughs]

    20. SP

      So I try to make that clear at the outset.

    21. TN

      Yeah, yeah.

    22. SP

      And I ... And we moved around a lot in the United States. Um, California, upstate New York, Texas. Um, I, I did my high school in Houston, Texas.

    23. TN

      Mm-hmm.

    24. SP

      Which I do not recommend.

    25. TN

      [laughs]

    26. SP

      But was an experience. I learned about football, which is something. And, uh, and then, yep, we went east for college, and then went to England for grad school, and have really not lived in the United States since Ronald Reagan was president.

    27. TN

      Wow. That is wild.

    28. SP

      I spend half my time or more in the United States, and I technically live in the United States, but yeah, I've been based in Italy for 30 years or so.

    29. TN

      Do, do you think, like, some of that has affected how you're able ... Like, maybe I'm projecting here, but I, I sometimes feel regardless of nationality, one of the best things you can do is remove yourself from a situation to be able to see it better.

    30. SP

      Mm-hmm.

  3. 4:007:45

    Inside Goldman Sachs - when smart people sell their lives

    1. SP

      pace, at an alarming pace, really. But you can see that better if you're outside the bubble for a while and then you pop back in. So.

    2. TN

      How did you get into writing? 'Cause I, I, I don't know if my research was correct, but were you in banking at some point?

    3. SP

      [laughs] Yes. I, um, I did a PhD in history.

    4. TN

      Yeah.

    5. SP

      And love history, but realized I was not cut out for academia. So I thought, well, um, I know languages. Europe 1992 is happening. Let's try, you know ... Th- there were recruiters on, on, uh, on campus, uh, checking for people who were interested in recruit, uh, in banking and in-

    6. TN

      Yeah, yeah

    7. SP

      ... uh, um, consultancies and various others. And I ended up at Goldman Sachs in London, uh, doing mergers and acquisitions, which for two years, which was a remarkably good experience from a business point of view. Um, I met some of the fan- most fantastic people in the world, and I came away with this amazement that some of the most fantastic people in the world were swindled into [laughs] giving their lives away for a modest amount of money. I mean, it was big money, but-

    8. TN

      Wait, wait, wait. What do you mean by that?

    9. SP

      They, um, were indentured servants to this company. Um-

    10. TN

      Oh

    11. SP

      ... and simply their lifestyles were terrible. Their incomes were very good, but, uh, terrible, terrible lifestyles. And, uh, and that was well before, you know, the run-up to 2008 and all the massive crime. I was in a business where it was still the relationship was important.

    12. TN

      Mm-hmm. Mm-hmm.

    13. SP

      Um, and, and if you screwed up with a client, you were done. I mean, y- you were finished. Um, and then later, s- clients became sock puppets, and traders replaced relationship bankers, and you got 2008. Uh, so you know, one of my closest collaborator or bosses and collaborators at the bank was on the 1MDB indictments. I mean, he was, you know, the head of investment banking.

    14. TN

      This was l- we're talking about, like, the-

    15. SP

      The 1M-

    16. TN

      This was the 2008 Wall Street crash financial collapse?

    17. SP

      Yeah. I mean, they were testifying before Congress. They were explaining why, um, you could call a client a sock puppet, and you could create financial, um, vehicles.

    18. TN

      Wait, wait, Tom. That was an actual term?

    19. SP

      Actual term. Sock puppets, yes.

    20. TN

      Was it used within your circles, or just within your-

    21. SP

      Not within my circles, but my, you know, my-

    22. TN

      It worked

    23. SP

      ... the folks that I worked with who stayed at the bank, that's what they were talking about, yeah. And the, and again, trading is very, very different from relationships.

    24. TN

      Yeah.

    25. SP

      Trading is One day at a time.

    26. TN

      Mm-hmm.

    27. SP

      I win, you lose. I mean, there's a w- it's a zero-sum game. So trading is, at the end of my day, I close out my position, and you are my counterparty. You're not my client at all.

    28. TN

      Oh, wow.

    29. SP

      And that means I can take advantage of you. Um, and that's what happened in the run-up to 2008.

    30. TN

      Hmm.

  4. 7:4510:00

    White collar crime and why we treat it like a victimless sin

    1. SP

      But as you say, um, i- it's, it's almost lionized in, in the business school community-

    2. EU

      Huh

    3. SP

      ... as something, "Hey, you know, he really is a risk taker," right?

    4. EU

      Mm-hmm.

    5. SP

      "He's a real har-" You know, you talk about killers in business. You talk about making a killing.

    6. TN

      Yeah, yeah, yeah, yeah, yeah.

    7. SP

      That's a good thing. That's supposed to be a positive attribute.

    8. TN

      They see it different than we do.

    9. SP

      Yeah. And, and if you're flying, you know, close to the, to the wind in legal terms or beyond, that's, it's viewed as an incentive. There's no normative quality to a law.

    10. TN

      Yeah.

    11. SP

      You break the law-

    12. TN

      Yes

    13. SP

      ... you're, it's wrong.

    14. TN

      Yes.

    15. SP

      "What are you," they say, "What are you talking about? I mean, how much do I have to pay here? What's the settlement? I'll pay it." Put out a checkbook, write it. And while you're at it, individuals don't go to jail anymore. It's corporations, right? So it's the perfect crime. I mean, you, you, you are lionized as a killer on Wall Street. Um, you, uh, are covered by your corporation, so you individually aren't prosecuted at all. And when the time comes to write a check, you can write a check instead of going to jail, and your corporation writes it for you. And you keep your beach house. It's beautiful. [laughs]

    16. EU

      You're the perfect person to be having this conversation with. In South Africa, we had the state capture commission.

    17. TN

      Yeah.

    18. SP

      Mm.

    19. EU

      Where bas- You ... Did you read about it?

    20. SP

      I did, I did.

    21. EU

      For those who don't know, it was an inquiry headed by a constitutional judge who's now retired, that was based in South Africa to hear about widespread corruption in the government with private actors, so who were involved in ha- in having government contracts. That went on for, I think, almost two years. A billion rand later, not a single prosecution. Everyone got away with everything. But when I was having conversations with my friends even, I would always say, "Why is it that whenever we talk about corruption, we speak about the person whose hand is caught in the cookie jar?"

    22. SP

      [laughs]

    23. EU

      So if you and I steal, we make a billion dollars, we still have to go buy Ferraris, Maseratis, Lamborghinis. Who's selling us those cars? We have to go buy mansions.

    24. TN

      Yeah.

    25. EU

      Who's selling us those mansions?

    26. SP

      Absolutely.

    27. EU

      Who's investing our monies? Where are those funds kept?

    28. SP

      Yeah.

    29. EU

      Where are we making the transaction and the withdrawals?

    30. SP

      Yeah.

  5. 10:0012:15

    South Africa, state capture and the other side of corruption

    1. SP

      revealed that a certain bank, um, Wells Fargo bought it, was, um, laundering money for the Sinaloa cartel. He said, "Those enablers, those bankers, had their finger on the trigger every time the Sinaloa cartel fired a gun."

    2. TN

      Damn.

    3. SP

      And that's true. I mean, we cannot look at enablers, bankers, real estate people, corporate fi- you know, corporate, um, foundations-

    4. TN

      Yeah, yeah, yeah

    5. SP

      ... um, all the other folks that make their lives possible, tax advisors, all these offshore-

    6. TN

      Yeah, yeah

    7. SP

      ... you know, those are fundamental figures-

    8. TN

      Yeah

    9. SP

      ... in the crime syndicate. And they are as responsible for every bullet that hits as the actual person who pulls the g- trigger. As I would argue, that they're more responsible.

    10. TN

      Hmm.

    11. SP

      I mean, I would argue that people who do it just for the money, um, as opposed to a hired killer, I mean, I don't know what that person's background is. I don't support hired killing. But somehow it's even more sinister when you're making a killing by doing a killing. I mean, those people are not making a lot of money, right?

    12. TN

      Mm-hmm.

    13. SP

      The hitmen and women of this world.

    14. EU

      They're the lowest in the food chain.

    15. SP

      Yeah. They're just tools in the hands of these other people. But we, we admire the lawyers, the white shoe lawyers-

    16. TN

      Yeah, yeah

    17. SP

      ... and the, and the big bankers and so on. We admire them. They get their names written on, you know, New York Public Library. All sorts of very special perks for them.

    18. TN

      You know what's, what's, what's amazing? Even when we think about our thinking of it, it's amazing that if you shoot somebody in the street or if you rob somebody or if you shoplift one of those, you have committed a crime. You are a criminal. But if you defraud millions of people's pensions, if you get millions of people addicted to opioids and, you know, now they're having overdoses, et cetera, this is white collar crime. It's amazing that we've given crime a different name.

    19. EU

      Mm-hmm.

    20. TN

      But why? Do you know what I mean?

    21. SP

      Yeah.

    22. TN

      Why is it a, "No, no, this is a white collar crime." We've almost, we've almost given it a, a respectability that it doesn't deserve. It's like-

    23. SP

      What kind of collar do the people-

    24. TN

      Yeah

    25. SP

      ... who define it wear?

    26. TN

      Exactly.

    27. SP

      They wear white collars. They're judges. They're lawyers.

    28. TN

      Oh, man. Do you know what I mean?

    29. SP

      They're the folks who are making these rules.

    30. TN

      Wow.

  6. 12:1515:00

    Why do people steal - and when does it stop being survival

    1. SP

      lives, which is something that happens.

    2. TN

      Yeah.

    3. SP

      Um, they don't see that as a problem because they're not elderly teachers. They don't see, they don't see at the ul- at the ultimate- Analysis, they don't see the common good as a major concern. They just don't. It's a dog eat dog world

    4. TN

      Yeah

    5. SP

      ... it's an Ayn Rand world, and it's, um, I win, you lose. That's it. And that's ultimately why the heroes of, of finance, the heroes of the law and so on, are so clubbish and so in agreement, um, along with the judges, when it comes to defining the social damage by certain kinds of crime. And a- as you said, white collar crime causes infinitely more damage, and just erosion of trust, erosion of respect, erosion of the social fabric, than any blue collar crime.

    6. TN

      People don't realize how much the things they're experiencing in the world every single day are a byproduct of those crimes. And while we'll never dismiss a murder or a robbery, those crimes have far less of a ripple effect out into the world. Do, do you know what I mean?

    7. SP

      100%.

    8. TN

      So when, when you see your town dilapidated, when you see your parents sick or a family member who is dying and can't get treatment, when, when you see your, your, your retirement fund disappear, when you ... Those types of things have such a widespread effect. You know what I mean?

    9. SP

      100%.

    10. TN

      They're more likely to create more of the thing-

    11. SP

      Yes

    12. TN

      ... that you don't wanna see. And, and it's, it's, it's so crazy to see that I, I, I actually wonder, like, how you had this ... Because your, your life is really, it almost feels like a series of trap doors when I think of your life.

    13. SP

      [laughs]

    14. TN

      You know, you, you're studying history and then you fall down this trap door, and then all of a sudden you're in London, you fall down a trap door, and then at some point you were studying music. You know, and then it's like you-

    15. SP

      Yeah

    16. TN

      ... you fall down another trap door, another trap door, and then you stumble into this world that honestly I think everyone should be grateful for. And for me it was like, you know, when you were writing about the corruption in the olive oil industry.

    17. SP

      [laughs]

    18. TN

      Which seems like a, such a, like, light topic. You know? So i- so when I saw that I was like, "Ha, corruption in olive oil? Well, this is like a, a, a, a cute world to be in." You, you know? But you expose so many of the layers. And then your next book you talk about whistleblowers-

    19. SP

      Hm

    20. TN

      ... and, and, and, and the, the role they play in society and how we don't protect them enough, and what they've done to-

    21. SP

      Yeah

    22. TN

      ... expose what we're experiencing. And man, I feel like your latest book, I hate to say it, is more and more applicable every single day.

    23. SP

      Right.

    24. TN

      You know? How to Make a Killing in Healthcare in America is like, you know, you look at all the stories that have popped up, the Luigi Mangione story. You know, you, you, you look at, uh, people, you know, going on strike or rioting in certain

  7. 15:0018:00

    Corporate culture, sock puppets and the 2008 mentality

    1. TN

      parts of the world, you look at, because they're losing their health benefits. You, you look at people just losing faith in the societies-

    2. SP

      The system

    3. TN

      ... that they live in, in the system.

    4. SP

      Mm-hmm. Yeah.

    5. TN

      And when I read your book, I went, "This guy, you didn't just critique it, you, you, you break it down on the, on, on the, like, the most minute levels."

    6. SP

      [laughs]

    7. TN

      And I wanted to know, like, why you started with dialysis, because that's, that's like the, you know, the, the, the real crux of your book, but it exposes everything. You, you, you went, you go into dialysis. Why, why that topic? Help me understand.

    8. SP

      Yeah. Well, I, as you mentioned, I wrote a book about whistleblowing, and I was interviewing a bunch of different whistleblower classes. So there's, you know, the Big Pharma whistleblowers-

    9. TN

      Right

    10. SP

      ... and the, uh, defense contractor whistleblowers, the big bank whistleblowers, all this.

    11. TN

      Mm-hmm.

    12. SP

      And there was this weird outlier, um, dialysis whistleblowers. The finance people in dialysis who were, who were bringing s- false claims suits, wh- whistleblower lawsuits against the big dialysis companies. And I'm like, "What's going on here?" And they were, the dialysis companies were signing 400 and then $500 million, uh, settlements-

    13. TN

      Psh

    14. SP

      ... at a pop.

    15. TN

      No way.

    16. SP

      Their stock price is going through the roof. Uh, Warren Buffett owned 40% of one of them, and I'm like, "Okay, what's going on here?" My, my bank, inner banker was like-

    17. TN

      [laughs]

    18. SP

      ... bing, bing, bing. The, my board is lighting up red.

    19. TN

      All the alarm bells are going off, yeah.

    20. SP

      Yeah. Uh, what is going on here? And so I looked into, um ... Well, first I started with the finance people, then I worked my way back into nephrologists, kidney doctors, who were working for these companies, and then gradually backed down to the blood floor where dialysis is actually delivered.

    21. TN

      Mm.

    22. SP

      And that's when I realized, this is not a chapter in a whistleblower book, this is its own book. 'Cause as you said, Trevor, I mean, it is, it is a perfect microcosm of what can go horribly wrong-

    23. TN

      Yeah

    24. SP

      ... when you put profits before patient care.

    25. TN

      It's also a terrible story of, of how a miracle can be turned into a curse, right?

    26. SP

      Mm-hmm.

    27. TN

      Because you look at when this technology's invented. You know, and I, I only learned this from your book. I- it's not like I knew this before reading the book.

    28. SP

      I didn't either. [laughs]

    29. TN

      You, you look at this world where it's like dialysis is this miracle.

    30. SP

      Yeah.

  8. 18:0021:00

    Dialysis as miracle - and how America turned it into a business model

    1. SP

      back, at a time when the Republicans, the Democrats, the insurance companies, the AMA, everybody had their plan for national health.

    2. TN

      Yeah.

    3. SP

      The US was gonna have national health, and they viewed dialysis, this breakthrough, um, cure, which had hit the news in a way that made it very difficult for them to ignore. There was, who d- decides who lives and who dies. There was, you know, Life magazine cover stories about this. There's, um, Edward Newman doing, doing, um, NBC reporting on it. And, uh, and it's pretty blunt i- that, you know, the folks who were chosen for the very few chairs that were available survived and lived pretty well for decades, and the rest- Were die, were dead

    4. EU

      Yeah.

    5. SP

      I mean, they had no chance at all. They were condemned to death. So Congress got involved, and they made it the one and only Medicare for All program in 1972, signed by Richard Nixon, and that is at a time literally where everyone is thinking we're gonna have national health. Everybody else, I mean, most other countries around that same time adopted national health. Australia, which is the, the counterpart that I compare the-

    6. EU

      Mm-hmm

    7. SP

      ... US to a lot-

    8. EU

      Mm-hmm

    9. SP

      ... in 1972. But then Watergate consumed Nixon, the Vietnam War went ballistic. Um, s- you know, uh, the OPEC oil embargo, stagflation, and the entire government pivoted from build a great society to cost cutting-

    10. EU

      Hmm

    11. SP

      ... and Reaganomics very soon after.

    12. EU

      Mm-hmm.

    13. SP

      And, and govern- government's the problem, not the solution.

    14. EU

      Damn.

    15. SP

      And we've never looked back. We've never gone back. So dialysis from a historian's point of view is a really interesting sort of relic-

    16. EU

      Tipping point

    17. SP

      ... of a different era where government felt and the people felt the government had a role in taking care of human beings. Um, that's an important part of being a citizen-

    18. EU

      Yeah

    19. SP

      ... is getting healthcare, so we once thought. Um, and then, then the dialysis, uh, the fascination to me of this treatment, which is done wrong, it's a sort of an incarceration. I mean, you need dialysis three times a week, minimum, minimum, minimum three, three and a half hours each treatment-

    20. EU

      Mm-hmm

    21. SP

      ... or you die.

    22. EU

      Whoa.

    23. SP

      So-

    24. EU

      It's as simple as that. They own you.

    25. SP

      If, if it's a good organization, they are looking out for you.

    26. EU

      Yeah, yeah, yeah, yeah.

    27. SP

      They're saving your life every single time. They ... If they're, it's a bad organization that's run like Taco Bell, which one of the former CEOs actually bragged about, "This is how we're gonna run this company," then it, they own you. They actually possess your body. So it reminded me, one of the lawyers who got in ... I, I have, in order to help a lot of patients who have contacted me, I've been contacted [laughs] by over 3,000 patients and, and family members since this book came out and long before. Uh, one of the lawyers who really got it was a former Innocence Project lawyer, so people, um, in, unjustly incarcerated people on death row, mostly Black and brown.

    28. EU

      Huh.

    29. SP

      And he said, "Oh, I get it." He had just retired from the Innocence Project because Illinois had done away with the death penalty, and it was a major success for him.

    30. EU

      Yeah.

  9. 21:0024:00

    Nixon, Medicare and the only Medicare for all law the US ever passed

    1. EU

      Damn.

    2. SP

      Punch in the gut.

    3. EU

      That's exactly what it is.

    4. SP

      But I suddenly saw what he meant about this combination of healthcare and incarceration. So to come back to your question, this is ex- let's say one of the most extreme cases of healthcare delivery, where you need it, and you gotta ... If you don't get it, you're gonna die.

    5. EU

      Yeah.

    6. SP

      At the same time, you have to follow the rules that whatever organization is taking care of you is laying down, or you don't get it.

    7. EU

      Yeah.

    8. SP

      And if those-

    9. EU

      Hmm

    10. SP

      ... th- that ... And there are good organizations, and there are good facilities, and there are wonderful people, um, and they do a good job about focusing on the individual and their individual needs-

    11. EU

      Yeah

    12. SP

      ... as with all medicine. But there are big companies that are running things on an assembly line, one size fits all basis, and they're really looking much more at Wall Street than they are at their individual patients. I mean, they are hedge funds with an exposure to healthcare. That's not an overstatement. They are financial vehicles with exposure to healthcare.

    13. EU

      How complicit or how complicit is the average person who buys stock in these companies?

    14. SP

      Why, why did you look at me when you said that?

    15. EU

      [laughs]

    16. SP

      That was weird.

    17. EU

      Complicit is ours.

    18. SP

      No, no, no.

    19. EU

      Complicit-

    20. SP

      No, but-

    21. EU

      ... is Tom's world. [laughs]

    22. SP

      No, no, no. But what you, you went, "How complicit are y- y- you?"

    23. EU

      The average person.

    24. SP

      We. [laughs]

    25. EU

      And you looked at me.

    26. SP

      Y- y- y- y- you, we, us.

    27. EU

      You looked directly at me as if I've bought stock in any of these-

    28. SP

      Co- complicit-

    29. EU

      Yeah, that was, that was weird

    30. SP

      ... to a friend of yours who has an afro-

  10. 24:0026:30

    From Great Society to cost cutting - how the system pivoted

    1. SP

      You should be kicking the tires on what's going on.

    2. EU

      Hmm.

    3. SP

      Right? I think that's very important, and I think people should be able to call folks on that. Um, now, it, he might argue that, uh, this is a good investment, and what I'm doing is investing, and that is precisely the argument. Uh, that I, there's zero social, you know, uh, obligation on my part. I am an investor, and that's just sort of the Ayn Rand approach, right? Or the, you know, the Reaganomics approach is- Ultimately, it means that you don't have a social responsibility, and in fact, there's a, there's an argument that says social responsibility in running a company is actually, should be illegal.

    4. TN

      Yeah.

    5. SP

      I mean, your only legal obligation is to shareholder value.

    6. TN

      Yeah.

    7. SP

      Um, that's another of those insane things, like corporations are people and money is speech. One of those complete idiotic, insane things. But we-

    8. TN

      Corporations are people?

    9. SP

      Keep... This is United, uh-

    10. TN

      Yeah

    11. SP

      ... Citizens United.

    12. TN

      Okay.

    13. SP

      Corporations are people as a, as a legal entity.

    14. TN

      Yeah.

    15. SP

      And, and their money, and any money, is speech. Those are two things that s- s- uh-

    16. TN

      Yeah, that's one of the worst decisions America ever made.

    17. SP

      It's preposterous.

    18. TN

      It's, it's-

    19. SP

      I mean, just if you think about it, what is... That's, that's crazy.

    20. TN

      Yeah.

    21. SP

      It's crazy talk, but we've been fed it so many times, you know, with our pablum, that we ultimately say, "Oh, well, it must be true. Like, those really smart people are saying it." It's, it's, not only is it insane, it's also hugely damaging because of course then the corporations with their speech are gonna go in and buy politicians, and that's what our... I mean, the US campaign system, campaign finance system, is illegal in most countries.

    22. TN

      Yeah.

    23. SP

      I don't know how it is in South Africa.

    24. TN

      No, no, no.

    25. SP

      But a big company can't come-

    26. TN

      Yeah

    27. SP

      ... and give you a million bucks.

    28. TN

      So I was just-

    29. EU

      Mm.

    30. TN

      You can in South Africa.

  11. 26:3029:30

    Dialysis as incarceration - when a company literally owns your body

    1. TN

      essentially for-

    2. EU

      Forever

    3. TN

      ... and it's, it's massive amounts of money.

    4. EU

      Yeah.

    5. TN

      But it's exactly what you're saying. And when you, you know when we talk about complicit, I lo- I love that you use that word because when we talk about somebody like Warren Buffett-

    6. EU

      Mm

    7. TN

      ... I go, I will not call Warren Buffett good or bad or whatever, but it is interesting. It is interesting that we would never accept that excuse, let's say, from another person-

    8. EU

      Mm

    9. TN

      ... if they, if it turned out they funded the Sinaloa cartel, you know, if they owned 40% of it. Like, imagine if you said to somebody, "I own 40% of the Sinaloa cartel." They'd go, "You're a criminal." And you're like, "No, no, no, no, no. I just invest in the Mexican drug cartels."

    10. EU

      Mm.

    11. TN

      "I, I don't engage in it."

    12. EU

      Mm.

    13. TN

      "They're a good investment."

    14. EU

      Apart from the guns, yeah.

    15. SP

      They are.

    16. TN

      "They're a great investment."

    17. SP

      They are rapidly growing, good market share.

    18. TN

      I, I mean, you know?

    19. SP

      All of the, the return on assets is awesome.

    20. TN

      It's a, it's a great, uh, uh... But I, look, do I condone everything? Of course I don't. Uh, but I'm not, I'm not there for the murder. I'm just there for the investment.

    21. EU

      No, it's-

    22. TN

      There, there is a level of asking yourself like, you know, like, w- who are, if everyone gets to say that they are not responsible, then who is responsible?

    23. EU

      Yeah. I think it's also how things are phrased, you know? An inquiry, an inquisition, a, you know, white collar crime, corruption-

    24. TN

      Exactly. Yeah

    25. EU

      ... bribery.

    26. TN

      Yeah.

    27. EU

      It's theft.

    28. TN

      Yeah.

    29. EU

      All of it is just theft. And I was asking you before we started that, what is it that makes people steal?

    30. SP

      Hm.

  12. 29:3032:30

    The fast food template for American healthcare

    1. SP

      the day or the end of a year to say, "I've done something really important." It's easy to count money. And if you're in that culture where you say, "Look, look at that, I got 5 million bucks," that's very tangible.

    2. EU

      Mm.

    3. SP

      And now it's 5.2, and on the s- and the stock market is growing and growing. The m- wealthy people that I know, the ones that have 100 million, they only talk about the people who have 200 and 300 million.

    4. TN

      Yeah.

    5. SP

      The ones who have 300 million, they talk about the billionaires.

    6. TN

      Yeah.

    7. SP

      The ones who have a billion, they, they talk about the two bi-

    8. TN

      No.

    9. SP

      It's never enough.

    10. TN

      Yeah.

    11. SP

      It's like the shark that can never get full, and that's where I think that's the ultimate problem. It becomes, especially when the society worships these people and, and condones all of their actions, it becomes this sort of s- um, endless, endless hunt for more, uh, for more money at the end of the day. And it, and it's a status thing, and it's a... But how can you possibly live? How can you possibly use even a million dollars, let alone a billion dollars? I mean, how can you... It's just, it's just a sco- it's a counter for the quality of your life because the quality of your life, I don't know. I mean, again, working in banking for a brief time, I saw some amazing people, incredibly smart people, doing incredibly dumb things with their life. [laughs]

    12. TN

      Yeah.

    13. SP

      Throwing away their time-

    14. TN

      Yeah

    15. SP

      ... in order to have a metric ton of money. They didn't have cars. They didn't travel. They didn't live. Um, but they felt successful. And for me

    16. TN

      Yeah, yeah

    17. SP

      ... after two years I was like, "But you're losers, you guys. I mean, I'm sorry." And now they think, I'm sure, that I'm a loser because [laughs] I don't have any money.

    18. TN

      [laughs] Don't go anywhere, because we got more What Now? after this. This episode is presented by Whole Foods Market. Eat well for less. You know how Thanksgiving always sneaks up on you? One minute you're eating leftover Halloween candy, and the next everyone's arguing about who's making what for Thanksgiving dinner. Who are you talking to? Luckily, Whole Foods Market makes it easy to pull it all together. With great prices on turkey, sales on baking essentials, and everyday low prices from the 365 by Whole Foods Market brand, you can actually prep for the holiday without losing your mind or your budget. Yo, why are you speaking like that? They've got high quality organic produce and grab and go sides, which honestly save your life when you said you'd bring something and completely forgot to cook. Is this an ad? Did you just teleport us into an ad? The 365 brand is all about better everyday essentials, affordable pantry staples, baking must haves, all the basics that still meet Whole Foods Market's quality standards. So whether you're hosting, contributing a dish, or just showing up hungry, Whole Foods Market has everything you need to make this holiday season easier and more delicious. We're sponsored. Shop everything you need for Thanksgiving now at Whole Foods Market. Can we go back to the episode? You, we had a, um, we had an episode of the podcast with, uh, Rutger Bregman,

  13. 32:3035:30

    Why US dialysis patients die up to three times faster

    1. TN

      right? And, uh, some people might not know his name, but he was the guy who rose to a little bit of infamy by, um, he went to Davos.

    2. SP

      Mm-hmm.

    3. TN

      And at Davos, he, he basically said to everyone in the room, he's like, "Hey, hey, why is everyone here trying to solve the problems of the world as if you are not causing the problems of the world?"

    4. SP

      [laughs]

    5. TN

      And he said to everyone in that room, "Just pay your taxes. Everyone here is avoiding ta- You flew in on private jets and you're like, 'What should we do?'" He's like, "Pay your taxes." And then they were like, "Who invited this guy?"

    6. SP

      Yeah.

    7. TN

      "Don't invite him back again." But one of the things he talks about

    8. SP

      Mm

    9. TN

      ... and that's what he's working on now, is he said, "We've created a society, a society where the smartest, brightest minds go into fields where they're just trying to extract from society."

    10. SP

      Yeah.

    11. TN

      There wa- there was a time when the most brilliant scientist tried to work on the science that would change the world in the most positive way. Invent a light bulb, create an airplane, find a new type of health solution. You, you know what I mean?

    12. SP

      Mm-hmm.

    13. TN

      And then now that person goes like, "Go to a company that can make as much money as possible, as quickly as possible." Mathematicians were trying to solve going to space or, you know

    14. SP

      Yeah

    15. TN

      ... trying to figure out the circumference of the globe, what- whatever. And then they were just like, "Go to this company, make as much money as possible, get the trading."

    16. SP

      Mm. Yeah.

    17. TN

      But, but what you said I think is key. It's the reverence.

    18. SP

      Mm.

    19. TN

      You turn on the news and they go, "L- Larry Ellison, now the richest man in..." But why? Like, if society, like ... And, and I mean that on like a, a media level, not, not the people on the ground, because I think the people are oftentimes sort of, not victim to it, but you, you, you're experiencing it.

    20. SP

      Mm.

    21. TN

      If the news tells you that this is good and important, and the media tells you it's good and important, then you think it's good and important.

    22. SP

      And not by accident, half the media is owned by those very people.

    23. TN

      Yeah.

    24. SP

      I mean, if you look at the

    25. TN

      Yeah

    26. SP

      ... oligarchs that are, that are owning, you know, the big news outlets, they're legion. And, uh, and trying to tell Jeff Bezos that he really shouldn't be, uh, a monopsony in, uh, all, you know, goods sold in the United States, you will not last very long, right? There is a lot of self editing. So I think that's ... No, that's absolutely right. Um, this reverence, this sense that they are gods. And it builds into this sense, too, that there is an ubermensch society, and then there

    27. TN

      Yeah

    28. SP

      ... are underlings.

    29. TN

      Yeah.

    30. SP

      And those underlings, if they're, you know, homeless, well, they're not human really.

  14. 35:3038:30

    Redlining with kidneys - race, ZIP codes and who gets to live

    1. TN

      in some of these stories, man, it, it, it sounded less like healthcare and more like a fast food drive through-

    2. SP

      Mm

    3. TN

      ... chain. It felt like they're trying to get people on and off a machine as quickly as possible

    4. SP

      Yeah

    5. TN

      ... use as few nurses as possible

    6. SP

      Yeah

    7. TN

      ... make as much time work as possible, look after the patient for the least possible. And I went, I mean, I guess this is great if you're trying to get fries out quickly, but these are human beings. You know what I mean? It, it, it feels like the business model isn't ... It's not about healthcare, it's about health profits.

    8. SP

      100%. It's fast food medicine, and it's a model that wasn't invented by dialysis. It was invented in the '60s by, um, by people who actually, um, ran, uh, Kentucky Fried Chicken franchises and, and Wendy's.

    9. TN

      Literally.

    10. SP

      Literally. Who then started buying up, um, you know, uh, started privatizing hospital systems-

    11. TN

      Oh, wow

    12. SP

      ... and, and putting together. So they literally were the people with this branding experience and this mass fa- um, you know. Uh, and in theory, I mean, you know, um, Atul Gawande wrote the, the Cheesecake Factory, um, article in The New Yorker, which got a lot of attention. I don't, I don't like it, but he's a smart guy. He's a doctor, and he ... The idea of focusing in on a specific, uh, medical procedure, making it as efficient as possible, and delivering it in as low cost a way as possible, that's a- But potentially a useful idea. The important thing here is that it not become, um, turning patients into widgets on an assembly line.

    13. TN

      Yeah

    14. SP

      Which is precisely what the fast food model, uh, or the Cheesecake Factory does. Um, you, you're not tailoring your care to the individual needs of your patient. You are looking ... And once again, this is a finance person's view.

    15. TN

      Yeah, yeah, yeah.

    16. SP

      The person, person who brought this into dialysis or pop- popularized it, Kent Thiry, he was a former CEO and the founder of DaVita, one of the two big companies. He made his bones at Bain Capital. That's a private equity firm. He was a pr- he was a finance guy, the kind of guys that I worked with. Um, and he basically, and he said, speaking to a business school audience, um, he said, uh, "You know, if I were running Taco Bell with," I forget the exact numbers, "23,000 outlets and I would be doing all the same things as I'm doing-

    17. TN

      No

    18. SP

      ... at DaVita. It's not about the patients," is what he said. And some doctors hate it when I say this. These are quotes, right, from his speech.

    19. TN

      This is an actual quote.

    20. SP

      Actual quote.

    21. TN

      Yeah.

    22. SP

      Yeah, I can show you the video. It's quite striking. But again, it fits in a business and situation in which you are Wall Street facing and you're talking about return on assets.

    23. TN

      Investment, yeah.

    24. SP

      If you have, uh, 2,000 dialysis clinics around the country and your main focus is shareholder value-

    25. TN

      Yeah

    26. SP

      ... and I'm getting paid in stock as a CEO, so my shareholder value [laughs] is pretty important to me too, right?

    27. TN

      Right.

    28. SP

      This is conflict of interest on a massive scale. Anyway, if that's your aim, you want to thr- run as many patients through every single one of those facilities as you can, 'cause your asset base, your buildings, your machines and so on, the more units you shoot through them-

    29. TN

      Yeah

    30. SP

      ... and it

  15. 38:3041:30

    Chicago’s 30 year life expectancy gap in one city

    1. SP

      is just like Taco Bell, except people are not burritos, right? Every single person who goes into that facility needs, should have a, a treatment that is tailored to their individual problems, their individual biology, their individual size and everything. And if you're running it as a fast food, you know, um, assembly line model, you're not gonna do that. You're not, you're-

    2. TN

      One size fits all.

    3. SP

      One size fits all. And you're gonna penalize the people who slow things down.

    4. TN

      Mm-hmm, mm-hmm.

    5. SP

      Who say, "Oh, actually, you know, Tom here, he should be getting five hours." Uh, no way, no way. And they're, they violently push back. And the doctors, some of the doctors I've talked with who work in these facilities are not best pleased. Uh, and some of them, and some of the workers, um, are also suffering from serious moral harm.

    6. TN

      Mm.

    7. SP

      Because they realize this is like s- soldiers forced to commit, you know, um-

    8. TN

      Yeah, yeah, yeah

    9. SP

      ... uh, horrible-

    10. TN

      That's the perfect analogy, actually

    11. SP

      It is. Yeah.

    12. TN

      Actually, that's the perfect analogy.

    13. SP

      They're, they're literally, they, they know what's wrong and they are not able to fulfill their Hippocratic Oath to their patients and take care of their patients, 'cause the structure they're working in doesn't permit it.

    14. TN

      Yeah, I think that's the perfect analogy because we take for granted how much an overlord and a system can then oppress even the people within it.

    15. SP

      Mm.

    16. TN

      And then what happens is, in a society, we start fighting amongst ourselves.

    17. SP

      Yes. Yeah.

    18. TN

      As if there's not one central thing that we should be looking at.

    19. SP

      Yes. Right.

    20. TN

      So you have leaders and governments who send soldiers to do things that are despicable. Those soldiers return home to their countries. They get spat on in the streets.

    21. SP

      Right. Yes.

    22. TN

      The defense company doesn't get spat on.

    23. SP

      Yeah.

    24. TN

      The people who lied about weapons of mass destruction, they don't get spat on.

    25. SP

      No, no.

    26. TN

      Do you know what I mean?

    27. SP

      No, no.

    28. TN

      And the same thing happens here. People go, "My doctor is trash. My this is..."

    29. SP

      Yeah.

    30. TN

      But it's when you delve into it that you go like, "Oh, man, my doctor's victimized by the same system."

  16. 41:3045:00

    Apartheid, malnutrition and what inequality really looks like

    1. SP

      die two to three times faster than any other developed world, and many lesser developed countries as well.

    2. TN

      Yeah.

    3. SP

      I mean, you know, we're talking tw- 20% to 22% per year death rate, whereas mortality in, in Europe is anywhere 12 to 15%, um, and more on the 12 side. Japan, 6%. I mean, we're talking, uh, uh, the most ... And that's, and that's just how soon do you die. Quality of life is another big issue. But I mean, the, the, the central premise that everything has to be for profit, um, is, is preposterous.

    4. TN

      Yeah.

    5. SP

      'Cause every other country in the world does it better, does it cheaper.

    6. TN

      Yeah.

    7. SP

      I mean, the basic pro- promise of the Reaganomics era and ever since is we will do it better 'cause government's the problem.

    8. TN

      Mm-hmm, mm-hmm.

    9. SP

      And we will do it cheaper because we are so efficient. Now, uh, in, in America, we do it worse and we do it vastly more expensively at the same time.

    10. TN

      Yeah.

    11. SP

      So something's rotten in the state of Denmark. [laughs] Uh, not Denmark.

    12. TN

      [laughs]

    13. SP

      You know what I'm talking about.

    14. TN

      Yeah, I know exactly what you're talking about.

    15. SP

      And, and, and, and you have ... So in most countries, you have, you have the fisc, you have the treasury that collects taxpayer dollars, and you have, I don't know, patients, um, in, uh, hospitals where patients go. And, and the money goes from the treasury, boop, boop, boop, boop, to the hospitals, pays the doctors, pays the staff, and gets, and pays for the treatments. America, you have the treasury and you have the hospitals, and in the, or the dialysis facilities in this case. In the middle you have this twin towers or, of, of massive corporate You know, absorption

    16. TN

      Yeah

    17. SP

      Um, you ready to talk about, um, middleman and the cost to healthcare, this is a classic example. You have these two twin towers that are, that are soaking up a lot of the billions and billions, and we're talking roughly-

    18. TN

      I wouldn't do twin towers and the hands like that. It might be the ... It looks like the wrong thing

    19. SP

      Yeah, I'm s- yeah, you are using-

    20. TN

      Yeah, you went twin towers-

    21. SP

      And we're in New York

    22. TN

      ... and you used hands, and I was like whoa, whoa, whoa, Tom

    23. SP

      Maybe, yeah, yeah

    24. TN

      ... Tom, Tom, Tom, wrong hands

    25. SP

      Let's, let's find-

    26. TN

      Wrong ... Different analogy. Different analogy

    27. SP

      Let's find s-

    28. TN

      Let's go with something

    29. SP

      Two large l-

    30. TN

      Yeah, two large ... You know what? Sinkholes

  17. 45:0048:00

    How we soften crime with language - corruption vs theft

    1. SP

      look at Australia, the majority of, of ... They push patients to home dialysis.

    2. TN

      Wow

    3. SP

      And ever since the 1960s, ever since this miracle cure was invented, the people w- who are not trying to make money off of it said, "Home dialysis is the way to go." You get to control your destiny. You get a feeling of ... I mean, any chronic disease, a sense of agency is critical-

    4. TN

      Yeah, yeah, yeah

    5. SP

      ... to getting well or to feeling better, right?

    6. TN

      Yeah.

    7. SP

      And being a passive recipient of care, lie down, put your arm out, I'm gonna take your blood. I've heard the, I've heard patients tell me this from [laughs] you know, in, in dialysis facilities. You need to have control of your destiny, and doing that at home is the way to do it. Also, again, you can tailor your care to ... And it's doable. So Australia pushes people home. Um, a- a- but just a fa- that is another of the fundamental, widely, universally accepted laws of dialysis. It's being broken in the United States. It's being broken because it's, you know, there are companies that make a lot more money doing it elsewhere, but it's also being broken because CMS, uh, well, the health, um, Health and Human Services, doesn't enforce best practices on their ... You know, I, I, I beat up in my book, I beat up a lot on corporations. I think they deserve it. But I didn't give sufficient time to the silent partner in the crime, and that is the CMS. That is the National Health Administration in America that is simply in bed with or complicit with or toothless to do anything about major corporate, um, wrongdoing in dialysis

    8. TN

      What, what is, what is CMS?

    9. SP

      Uh, it's the Center for Medicare and Medicaid Services.

    10. TN

      Okay, got it. Yeah, yeah.

    11. SP

      So it's the ones that administer Medicare and Medicaid funds

    12. TN

      Right

    13. SP

      And they know what good dialysis is.

    14. TN

      Yeah. Oh

    15. SP

      They know what the metrics are.

    16. TN

      Okay

    17. SP

      They're just not counting them.

    18. TN

      Okay

    19. SP

      So they don't count treatment time.

    20. TN

      Yeah

    21. SP

      They don't penalize people who don't treat longer, um, and, and they don't count, um, UFR, ultra- ultrafiltration rate, which is the speed with which you remove liquid from someone's blood and their body, um, which are critical to survival.

    22. TN

      Yeah

    23. SP

      They don't count those things. Like the ... W- what are you counting exactly? They don't count, uh, septicemia, which is, you know, one of the major causes of death. What ... If you're not counting that shit, what are you counting? I mean, you know, it's putting the ladder up against the wrong wall.

    24. TN

      Yeah, but the question is who's telling them what to count and how to count?

    25. SP

      I guarantee you the answer is the revolving door.

    26. TN

      Yeah

    27. SP

      I mean, I, in my book, I, I, I, I cite several examples of people from the White House who have gone to the board of-

    28. TN

      Yeah

    29. SP

      ... of the big pharma comp-

    30. TN

      Yeah, man

  18. 48:0051:30

    Whistleblowers, retaliation and killing the messenger

    1. SP

      common good anymore. It's just, uh, let's grab as much as you can [laughs] before, you know, while it's your turn to eat.

    2. TN

      You know why? The, they've done a great job of tricking us, you know?

    3. SP

      Yeah.

    4. TN

      It, it's, it's one of the greatest scams that has ever been pulled on people collectively. What they did was governments were providing a good. It doesn't mean that they were perfect, but the good was being provided by the governments. In this case, it's the 1970s when Medicare says they're going to cover dialysis.

    5. SP

      Yeah

    6. TN

      This is revolutionary. You have this problem with your kidneys. They're gonna come in. The machine will be there. The government is going to help you out.

    7. SP

      Yeah

    8. TN

      And because you can amortize the cost acr- across a population-

    9. SP

      It becomes cheaper

    10. TN

      ... it will work.

    11. SP

      Yeah.

    12. TN

      It will work.

    13. SP

      Yeah.

    14. TN

      And then very quickly, companies who see a gap go, "Wait, wait, wait. If the government's paying for it, we can get that money."

    15. SP

      Yeah

    16. TN

      And then they go, "If we can get that money, how do we get more of that money?" And then they become part of the cycle. It's so crazy how you see this in every country, whether it's the UK-

    17. SP

      Yeah

    18. TN

      ... whether it's South Africa, whether it's the United States, where- wherever you're having these issues.

    19. SP

      Hm.

    20. TN

      The people who work in governments work with the companies To make the government look inept.

    21. SP

      Yeah.

    22. EU

      Mm-hmm.

    23. TN

      The people on the ground then go, "The government is terrible."

    24. EU

      Mm.

    25. TN

      "We should give this to the private companies." The private companies then take the work.

    26. SP

      Yep.

    27. TN

      And then they provide a professional ineptness that not only doesn't do the job as well, but it extracts more wealth. So it's like, before the government was gonna be maybe not great.

    28. SP

      Yeah.

    29. TN

      But they weren't gonna be as expensive.

    30. SP

      Yeah.

  19. 51:3055:00

    Luigi Mangione, UnitedHealth and when people cheer a villain’s fall

    1. TN

      you know, food on a basic level, that's a war that you could be fighting in your country without-

    2. SP

      100%

    3. TN

      ... bombing anybody.

    4. SP

      And that's exactly the r-

    5. TN

      You know what I mean?

    6. SP

      ... the reason-

    7. TN

      Yeah, yeah

    8. SP

      ... in the 1970s, a number of people, this is during the c- you know, the, the Cold War, the coldest part of the Cold War, and the fight against Russia and everything else, and yet, at the same time, um, bipartisan congressional figures, Republicans and Democrats, are saying, "We're spending billions," and back when a billion was a big number, "billions to build these rockets, and we can't even take care of our own citizens."

    9. TN

      Yeah.

    10. EU

      Yeah.

    11. SP

      And they were pushing for dialysis in that, in that way. And the other thing about war is, of course, a- and, and the trillion dollar Pentagon, is that, you know, as, as one former general told me, when you get to be a big hammer, everything starts looking like a nail, right?

    12. TN

      Yeah.

    13. EU

      Mm.

    14. TN

      Yeah.

    15. SP

      I mean, you gotta go out there and b- I built all this k- cool stuff.

    16. TN

      You've gotta find reasons to use it

    17. SP

      I'm trained, highly trained-

    18. TN

      Yeah

    19. SP

      ... in doing this stuff. We gotta find a way to use it.

    20. TN

      And we have to get rid of it.

    21. SP

      Yeah. [laughs]

    22. TN

      'Cause we have to make more.

    23. SP

      That's true.

    24. EU

      Oh, you're not wrong.

    25. TN

      There's inventory.

    26. SP

      That's right. That's right.

    27. TN

      You're not wrong.

    28. SP

      That's right. There's, there's new stuff coming on, so we gotta-

    29. EU

      And some of it gets lost in these smaller-

    30. TN

      Oops

  20. 55:0057:30

    Everyone wetting their beak - shares, betting and legalized skimming

    1. SP

      And the money aspect, again, you see f- sports betting now, and to me-

    2. TN

      Mm

    3. SP

      ... that is another thing where-

    4. TN

      Oh, don't even. Oh, man

    5. SP

      ... it's like the st- stock market versus the real economy.

    6. TN

      Who are we?

    7. SP

      I mean, when you're putting a bet on something, you debase it inherently, and your focus, again, turns from the activity on the field to-

    8. TN

      Outcome

    9. SP

      ... outcome. And you can have derivatives that are bets on bets, and th- and this is all-

    10. TN

      Yeah, it is

    11. SP

      ... stock market stuff. This is a way in which you think if you're not really engaging with the real world. And not only is it not helpful to what's going on in the field or what you're eating or what you're, uh, healthcare, it's diametrically opposed. If you focus all your energies on making it into a money-making operation and betting on it-

    12. TN

      Mm

    13. SP

      ... you're actually taking the energy away and the resources and the s- and the intelligent people and all the things who should be saying, "How do we make a better dialysis machine?" There hasn't been a better dialysis freaking machine in the, in 40 years because-

    14. TN

      No way, Tom

    15. SP

      Oh, no. Absolutely. There have been tiny little adjustments there, but there's no, been no phase shift, major breakthrough. Why is that? Because there's no freaking money in it. These two corporation, uh, big corporations, before them, there were others, have s- have locked in the market, they have their cash cow, and they are milking it relentlessly. They're not interested in a new milking machine.

    16. TN

      Yeah.

    17. SP

      They're not interested in the cow.

    18. TN

      Yeah. I mean- You know what I've realized as well with the ... I don't know how it is in this country, but in South Africa, when you get life cover now- Yeah ... you're not obligated to take an HIV test, where else before you were obligated to take an HIV test if they're gonna insure you for a certain amount of money. Huh. So they'd have to test or they have to know- Yeah ... what your lifespan is, what your CD4 cell count is. Hmm. But right now, they're like, "No, just bring it, and then we'll, we'll see when we get there." So I'm like, was HIV always that dangerous to the body and your longevity? Huh. Or they found a way to not profit from you having HIV anymore? Do you know what I'm saying? I wonder which one it'll be, though. Because remember that before there was no home testing. Yeah, yeah, yeah. I'm with you.

    19. SP

      Oh, okay.

    20. TN

      So they, they would have to send you to a facility. Yeah. Then you'd get tested. But I'm saying I wonder which one it is, 'cause my brain goes, which one is it?

    21. SP

      Hmm.

    22. TN

      Have they found a way to de-risk it, or have they found a loophole on the other side? I'm, I'm saying I don't know which one it is. It's just interesting when I hear that, I go like, huh, I wonder what changed. Do you know what I'm saying? Yeah, yeah. You can- Like, like, like what switches in a system that changes something? How do we look at it differently?

    23. SP

      Hmm.

    24. TN

      I, I even think of-

    25. SP

      Hmm

    26. TN

      ... man, that, can I tell you? The-

    27. SP

      Hmm

    28. TN

      ... there are parts of your book where I was just like, "I have to just meet this person." 'Cause no, there's, there's books and there's thinkers that you encounter in life where you go, "Who is this person, and how are they so magical in, in the way they approach things?" Yeah, absolutely.

    29. SP

      Or crazy. [laughs]

    30. TN

      Because ... No, but crazy in a good way. Can I- Who takes naps- Yeah, with you ... at

  21. 57:301:00:00

    When markets enter your bloodstream - the seatbelt thought experiment

    1. TN

      noon. [laughs] He's a noon napper.

    2. SP

      Fair comment.

    3. TN

      He's a noon napper. He's a noon napper. [laughs] But, like, there's, there's a part of the book where, man, I was, I was so impressed and, like, just, like, taken by how you stitched together even civil rights in, in American healthcare-

    4. SP

      Hmm

    5. TN

      ... and the way we think about how it's doled out and not doled out. Because you see, again, I, I didn't know, and I would have never known how you can trace dialysis and Medicare and who gets treatment and who doesn't get treatment-

    6. SP

      Hmm

    7. TN

      ... back to segregation and desegregation- No way ... in the United States. No, literally. Uh, I mean-

    8. SP

      Yeah

    9. TN

      ... talk a little bit about that because it's, it's ... That blew my mind. I was just like, oh, man, we, we, we really have to think holistically, and sometimes I don't think our brains are big enough.

    10. SP

      No, I ... Yeah. It, one of the most shocking things in my research for this book was the way in which dialysis impact, um, impacts disproportionately Black and brown communities. Um, if you're Black in America, you're 13% of the population, but you're 35% of the, um, end-stage renal disease or f- kidney failure population.

    11. TN

      Wow.

    12. SP

      You're m- four times more likely to get dialysis than if you're white. And, and it's this death by ZIP code r- redlining-

    13. TN

      Wow

    14. SP

      ... you know, that, that I've gradually begun to see. I mean, dialysis is a perfect map for it, but there are many other, uh, diseases that, you know, the incidence of, of hypertension, diabetes, um, and, and obesity, the way in which these communities historically the wrong side of the tracks-

    15. TN

      Yeah

    16. SP

      ... and I mean that literally. I'm working in, um, I'm working in South Chicago, um, where there's a disparity in life, uh, in, in longevity in between North and South Chicago of 30.1 years.

    17. TN

      In the same city. 30 years.

    18. SP

      30 years in the same city, 30 years. If you're in North Chicago, the wealthy areas, you live 30 years longer, 30.1 years longer than in South Chicago.

    19. TN

      That's insane.

    20. SP

      It is insane. It is utterly, utterly unacceptable, and it has been going on. I mean, a- as one, um, uh, Magellan Hanford, one of my great, um, dialysis nurses who was formerly an LAPD officer, as he said, "It's got Jim Crow written all over it."

    21. TN

      Yeah. Mm.

    22. SP

      This is absolutely, if you look at the maps of the impact of, of dialysis on communities, and that's kind of what I'm doing now. This book, I couldn't walk away from the book.

    23. TN

      Mm.

    24. SP

      As usually with i- with, with books, um, you know, I, I write it, I care about it, but six months before it comes out, I'm thinking, "What, what's next?" I don't have any next. This is next.

  22. 1:00:001:03:00

    Department of Defense, self defense and the power of naming things

    1. SP

      Um, so I've gotten together with, um, folks at the, um, at the new school, the, uh, Institute for Race, Power, and Political Economy, and we're doing some research on, on these areas in, in Chicago, South Chicago, and East LA, um, Boyle Heights, where the impact of dialysis is disproportionate. Trying to understand not just on, on individuals what bad dialysis does, but what does it do to a community? How do they start to see dialysis as sort of a-

    2. TN

      Yeah

    3. SP

      ... part of their life's arc, where you'll end up in the chair.

    4. TN

      Hmm.

    5. SP

      Gran did. My uncle did. My kids are coming with me now to my treatments. They'll probably end up ... I mean, it's just-

    6. TN

      That's, yeah

    7. SP

      ... it's nightmarish, and especially when there are solutions that are in hand, that are ... And, and, you know, again, every other country does it better, but there are very straightforward solutions to prevent this from happening in the first place. So But come back to your question. I mean, the, it is absolutely, dialysis in America is-

    8. EU

      Mm

    9. SP

      ... absolutely perfect, um, radiograph CT scan of what's wrong with racialized structural racism in America.

    10. EU

      Yeah.

    11. SP

      It is, it is the poster child of what can go wrong. Um, and it i- it, for me it's been quite a, I mean, a kind of a rediscovery of what America is.

    12. EU

      Wow.

    13. SP

      I'm going to places I haven't spent a lot of time in.

    14. EU

      I can imagine.

    15. SP

      And, um, and I understand what the wrong side of the tracks means now. I mean, I, in Chicago, you literally walk underneath the tracks and you're in a different world. Everyone's a different color.

    16. EU

      Yeah.

    17. SP

      I mean, literally in the space of, it's the most segregated city in the, in the country, but many, many, many areas are like that. And, uh, it's an, yeah, I'm rediscovering my homeland in a way that, uh, is deeply, deeply disturbing.

    18. EU

      We had an episode where we spoke to one of, one of the most interesting s- people we've spoken to in South Africa, Dan, and we spoke about the remnants of apartheid.

    19. SP

      Yeah.

    20. TN

      Yeah.

    21. EU

      And what, what, what people who say, "It's been 30 years, it's time to move on now."

    22. SP

      Uh-huh.

    23. EU

      And I said, "What the genius of that system was, was to ensure that the longevity or the quality of life of a Black person for generations will not be the same as the life quality of-

    24. SP

      Uh-huh

    25. EU

      ... a white person."

    26. SP

      Yeah.

    27. EU

      And I said, "Here's a typical example. Malnutrition within the Black community-

    28. SP

      Ugh

    29. EU

      ... is such a, you might have groceries in your cupboard, but are they keeping you healthy?"

    30. SP

      Yeah.

  23. 1:03:001:06:00

    Hunger as policy - school photos that tell the whole story

    1. EU

      In doing sport, because it becomes so glaringly obvious-

    2. SP

      Uh

    3. EU

      ... that there's size differences, that there's nutrition differences, and also there's concentration differences.

    4. SP

      Oh, yeah.

    5. EU

      I mean, the queues that will come up, I was, when I was growing up, they took us into this rugby clinic at one of the biggest stadiums. It was, um, a program by the rugby club. The one thing that happened when all the township buses landed at the stadium or arrived at the stadium is all the township kids went to go queue for food.

    6. SP

      Hmm.

    7. TN

      That's the first thing they did.

    8. EU

      First thing we, we did. Not they.

    9. SP

      Yeah. Oh, wow.

    10. EU

      I was part of the, the kids that were in the bus from the township school. This was one of the first things that we did. It was we left where we were, and the first thing we were like, "We're gonna eat something," because clearly it's not gonna be where we come from. And I'm thinking to myself-

    11. SP

      Hunger and malnutrition as a government, as a, as a-

    12. EU

      As a weapon

    13. SP

      ... government agenda or as a weapon, yeah. That's-

    14. EU

      Of o- of oppression

    15. SP

      ... oppression, yeah.

    16. EU

      And no, no one ever talks about that. And I always think whenever big companies expand and whenever corruption is going to take place, you can always see by how much hope they give to people about how many of them they'll employ.

    17. TN

      Yeah.

    18. SP

      Yeah, that's right.

    19. TN

      They love that.

    20. SP

      Yeah.

    21. TN

      Bringing, bringing this many jobs, bringing ... Oh, they love that.

    22. SP

      Love the mining companies

    23. TN

      Yeah, yeah. They love that.

    24. SP

      Yeah, they're really nice. Yeah. Aren't they great? Yeah.

    25. TN

      Oh, no, they love that.

    26. SP

      Mm.

    27. EU

      Yes. Yes. In South Africa now, they're trying to clamp down on illegal mining, but the, they've discovered that the billions of rands in illegal gold lands in the mainstream.

    28. TN

      Yeah. Because-

    29. EU

      Legally

    30. TN

      ... because the gold needs to be sold into a market that is formalized. So at the end of the day, it, it, it all comes back.

  24. 1:06:001:08:30

    Illegal mining, dirty gold and the same old enablers

    1. EU

      people are losing lives and how much money [imitates whistle] .

    2. SP

      Yeah.

    3. EU

      What are you doing? Why are you blowing the [laughs]

    4. TN

      [laughs]

    5. EU

      Who still blows a whistle?

    6. SP

      Exactly.

    7. EU

      Information is timeless.

    8. SP

      Yeah.

    9. EU

      But whistleblowing also makes, makes it feel like you shouldn't be doing it in the first place.

    10. TN

      Yeah. It's a n-

    11. SP

      That's right

    12. TN

      ... it has an annoying connotation to it if you are-

    13. EU

      Yes. Where did you find a whistle?

    14. TN

      Yeah, that's right. Yeah.

    15. EU

      You had to have it first.

    16. TN

      You look at a whistleblower-

    17. SP

      You're a snitch.

    18. EU

      Yeah. It's, it's got a ratty vibe

    19. SP

      ... you're a snitch sort of a, yeah. Exactly.

    20. TN

      Whistleblower.

    21. EU

      And why are you blowing it?

    22. TN

      Yeah, yeah.

    23. EU

      Why is everyone keeping their whistles quiet? And-

    24. SP

      Yeah

    25. EU

      ... there's, and there's always in whistleblowing, there's never plurality.

    26. SP

      No. No, no. That's right. The individual-

    27. EU

      A lone jewel standing on its own

    28. SP

      ... standing up. Yeah.

    29. EU

      Yes. It's always the shunned person who will generate as much noise as possible.

    30. TN

      Edward Snowden.

  25. 1:08:301:11:30

    Why whistleblowers are treated like the real threat

    1. TN

      research. You are going to go read an article that either affirms what you think or that-"

    2. SP

      Gonna read someone's research.

    3. TN

      Yeah.

    4. SP

      Yeah.

    5. TN

      You're gonna go read someone's, you're not gonna go do the research. And yes, you can argue on a, like a-

    6. SP

      My own truth

    7. TN

      ... semantic level.

    8. SP

      Yes.

    9. TN

      Yeah, on a semantic level, you can be like, "But that is research."

    10. SP

      Yeah.

    11. TN

      No. No, no, no. No.

    12. SP

      It's-

    13. TN

      I like to-

    14. SP

      ... cumulative effort

    15. TN

      ... yeah, I like to read the, the work of people who have done the work. Do you get what I'm saying?

    16. SP

      Mm-hmm.

    17. TN

      And that is how we should acquire knowledge in life. I don't think every one of us should go and test the principles of Newton to actually apply them in our lives.

    18. SP

      [laughs]

    19. TN

      You know?

    20. SP

      No.

    21. TN

      We can apply-

    22. SP

      You're not gonna run those experiments.

    23. TN

      Exactly.

    24. SP

      Yeah.

    25. TN

      Exactly.

    26. SP

      Cumulative process. Exactly.

    27. TN

      You know what I mean?

    28. SP

      Yes.

    29. TN

      But, but-

    30. SP

      Yeah

  26. 1:11:301:14:00

    Justice for one man vs immunity for a whole system

    1. TN

      but I, but maybe I'm wrong.

    2. SP

      No, no, it's deeply frustrating and, and to see something with a sort of a lot of PR, um, potential, um, an, an opportunity, a crisis gone wasted, um, because you haven't changed the structure. You, you haven't-

    3. TN

      Yeah

    4. SP

      ... basically asked the fundamental question, number one, are you really serious that you don't understand the, the outrage-

    5. TN

      Yeah

    6. SP

      ... and the anger and the sense of, of, of powerlessness? And, and number two, are we really going to make sure that something called UnitedHealth Care is primarily focused on health and not primarily focused on their, you know-

    7. TN

      Yeah

    8. SP

      ... share price?

    9. TN

      Mm.

    10. SP

      We haven't done anything about that. We haven't gone upstream and said, "Is capitalism indeed the best way to organize our society? Or better, is profit motive the only way-

    11. TN

      Yeah, yeah, yeah

    12. SP

      ... we should be focusing on our healthcare industry? Is it, is really an industry?" You know, these are bigger questions that never get raised, and I, I had my own sort of Luigi Mangione moment. I was cor- corresponding with ... I, since my book came out, I g- have, I had count- countless, um, contacts from people in the industry, and one of them was a young nephrologist, uh, Dr. Andre Aboua, who, um, was very, is and was very, very frustrated about the, um, about, about the misuse of dialysis by certain n- nephrologists that he named. Um, and, um, he sent me a lot of data. He, he showed me, um, he has a website, as a matter of fact, um, kidneykiller.com-

    13. TN

      Mm

    14. SP

      ... um, which alleges the use of certain drugs to knock out, um, people's kidneys so they will be on dialysis sooner.

    15. TN

      Oh, man.

    16. SP

      All sorts of stuff like that, and he, he wrote, we corresponded, uh, for three months, um, until January of this year, and then three days after his last email, which were data filled, really thoughtful.

    17. TN

      Mm-hmm.

    18. SP

      He gets in a car. He drives from Miami to Terre Haute, Indiana. He attempts to, allegedly attempts to murder one of the nephrologists-

    19. TN

      Wow

    20. SP

      ... that he had mentioned in his emails, um, and were, and was mentioned in other lawsuits Now I, of course, when I heard this I was horrified. Um, and I went through those emails a million times saying, "What could I have seen this coming?" I mean-

    21. EU

      Could I have missed-

    22. TN

      Wow

    23. SP

      ... they were the absolute picture of data driven thoughtful measured.

    24. TN

      Right. Yeah.

    25. SP

      But at the very end of one of the last ones, he said, "I just can't see a way to make this stop. I can't find a way to make change."

    26. TN

      [sighs]

    27. SP

      And you know, it's a horrifying thing to,

  27. 1:14:001:16:30

    Trillion dollar wars, starving hospitals and what we choose to fund

    1. SP

      uh, to, to, to be in the middle of it. But I think the, that sense, as you said, Trevor, of pointlessness, of sense of hopelessness and of powerlessness to stop, um, and just the, just the obscenity of a situation of, uh, the Luigi Mangione situation where you have one person who un- well, apparently, allegedly murdered another. Luigi murdered Brian Thompson. But you have Brian Thompson who has been making a very successful career on, in part, denying care, um, to people who claim their, whose doctors claim they need it. Now I don't know about you, but until we can talk about that second group of people-

    2. TN

      Yeah

    3. SP

      ... making an enormous am- making a killing, as I say-

    4. TN

      Yes

    5. SP

      ... in the, on denying care as a form of taking people's lives, if we can't say it out loud-

    6. TN

      Yeah

    7. SP

      ... we're not gonna get anywhere.

    8. TN

      Yeah.

    9. EU

      Yeah.

    10. SP

      We're not gonna ever get anywhere. And if we can't say it out loud that making money doing that makes it worse, we're really not gonna get anywhere. And money may not be the root of all evil, the love of money, but it's a pretty good proxy until you find it. And we really need to get off the money drug, somehow find a way to s- to reorganize our view of how life should be led so that money isn't [laughs] the number one thing. And those folks can't come out and say, [gasps] "I'm shocked, shocked. I can never condone violent acts against..." But yes, we have two people, and how many, again, how many people has the major healthcare, um, CEO-

    11. TN

      CEO, yeah

    12. SP

      ... um, accounted for in his long career?

    13. TN

      Yeah, but, uh, it's, it's, it's that old line, right? Um, if you owe the bank $1,000, it's your problem. If you owe the bank a billion dollars, it's the bank's problem.

    14. SP

      [laughs]

    15. TN

      If you do something on a big enough scale.

    16. EU

      Yeah, our problem now is-

    17. SP

      I was thinking of Voltaire, the, you know, murder to the sound of trumpets thou- by the thousands-

    18. TN

      Yes

    19. SP

      ... is called, is good.

    20. TN

      Yeah, exactly.

    21. SP

      One murder is n- unacceptable.

    22. TN

      Yeah. There's a, there's a weird thing that happens in society where if you get the scale great enough-

    23. SP

      Yeah

    24. TN

      ... it's somehow not seen as the same issue multiplied-

    25. SP

      Yeah

    26. TN

      ... when, when in fact it is. And, and-

    27. SP

      What is this, Stalin's? One murder's a tragedy, a million is a statistic.

    28. TN

      Yes, exactly.

    29. SP

      Oof.

    30. TN

      But that's, that's exactly what it is. And, and, and to your point, accountability is also doled out differently.

  28. 1:16:301:18:30

    When the fight becomes personal - Tom’s brother and urgency

    1. TN

      there's no life sentence.

    2. EU

      Right.

    3. SP

      Check.

    4. TN

      There's no death sentence.

    5. EU

      Nope.

    6. TN

      There's barely even a financial sentence, right? The last I checked, the Sackler family, who are responsible for more deaths in the US than most criminal organizations.

    7. SP

      Than all criminal organizations. [laughs]

    8. TN

      They're still out there. Think about how many families have lost a father, a mother, a brother, a sister, a child because of opioids that they were told were there to help them. Those people became addicted, died from pain, whatever, you name it.

    9. SP

      Hm.

    10. TN

      The Sackler family, they didn't even lose all their wealth. Like just, just think of this for a moment. Even if you said to me, "Okay, they're at zero. We took away everything. I know they're not in jail, but they're at zero." I'd go, it's still not fair, but-

    11. SP

      Hm

    12. TN

      ... but they didn't even take all their wealth.

    13. EU

      Hm.

    14. TN

      The people could still fly away in a helicopter. The pe- like my brain-

    15. SP

      Yeah

    16. TN

      ... do you know what I mean? It's like wait, wait, wait, then are we living in a just society? And, and that's the thing that I think people at these levels either don't understand or either act like they don't understand. If a justice system is not just, then people stop believing in the system.

    17. EU

      Yeah.

    18. SP

      Yeah.

    19. TN

      You know what I mean?

    20. SP

      And we're seeing that more and more. I mean, the violent acts are because the, the safety valve is clogged-

    21. TN

      Yeah

    22. SP

      ... and we're blowing gas.

    23. TN

      You're like why would you, why would you not see this? Do you not see that this is gonna blow back on you? [upbeat music] We're gonna continue this conversation right after this short break. [upbeat music]

    24. EU

      I think what's going on in the world, you're absolutely making so much sense. What's going on in the world is what usually happens in the classic mafia movies. You know, no one, first part for me is no one ever talks about the marketers. People talk about the great CEO that came from this company that did this to this thing.

    25. TN

      Yeah, yeah, yeah.

    26. EU

      But if you think about it before, when people trusted a government more, they would buy government bonds.

    27. SP

      Yeah.

    28. EU

      And the government would be accountable to the people that bought the bonds because the government would have to pay the bonds back. The same

  29. 1:18:301:21:30

    Homeboy Industries and how communities save themselves

    1. EU

      people that make the legislation, which is the guardrails that are supposed to keep people safe, now go into private business. They get rid of the guardrails, but they still keep the government bonds, uh, system by saying you're selling people shares.

    2. SP

      Hm.

    3. EU

      But the marketers have realized, just like in that scene in The Godfather where he walks around the square and he bites an apple and then later on, the nonna would come and complain and-

    4. TN

      Yeah, yeah

    5. EU

      ... Don Corleone will take care of it. Everyone is wetting their beak.

    6. TN

      Hm.

    7. SP

      Hm.

    8. TN

      Yeah, yeah, yeah.

    9. EU

      If you are betting online-

    10. TN

      Yeah

    11. EU

      ... if you are buying shares-

    12. TN

      Yeah

    13. EU

      ... if you're watching the stock price go up, if once in a while, the thing that astonishes me more in this country is when you watch television, these ads about, "You know, you owe this much money if you call this," and then this was up.

    14. TN

      Oh, yeah, yeah, yeah.

    15. EU

      And then they always give the stat of how many people haven't versus the how many people should. And all of a sudden I look at the drug companies different and I go, but if they care so much, they're here buying ads, but they're, are they advertising the product? Are they-

    16. SP

      Yeah

    17. EU

      ... do they really want you? Which lawyers must you call to do this thing?

    18. TN

      Yeah, it's all, it all becomes-

    19. EU

      All, yes, everyone's beak is wet.

    20. SP

      Mm-hmm.

    21. EU

      Everyone is eating a little bit here and there with online betting, with buying shares, with working there and knowing someone who is in it, right?

    22. SP

      And no one's looking after the little guy, us.

    23. EU

      Yeah.

    24. SP

      Right? And no one is looking at, the Consumer Financial Protection Bureau is cons- constantly the target of attacks, has been dis- dismantled. No one is out there saying, "Yeah, but what, what about, you know-

    25. TN

      Yeah

    26. SP

      ... Sally out there? What about Bob? I mean, what about..." You know, there's no one after them. And that's the thing that, I mean, that's kind of what I saw in, in dialysis, but I see it everywhere, is the sense of the most vulnerable people are taking it in the neck.

    27. TN

      Yeah.

    28. SP

      And everyone's sort of, "Oh, well, you know, they're sort of vulnerable. It's, maybe it's their fault."

    29. TN

      Right.

    30. SP

      Who knows?

  30. 1:21:301:24:00

    Patients’ last requests - and the promises that keep Tom going

    1. SP

      and it's in, uh, you know, Boyle Heights centric. Every business has to be in Boyle Heights. They have urban gardening, they have all kinds of other things. They have art, but they are actually taking the people who are most at risk.

    2. TN

      Mm-hmm.

    3. SP

      So when I arrived-

    4. TN

      Mm-hmm

    5. SP

      ... I mean, the people that everyone else fails-

    6. TN

      Mm-hmm

    7. SP

      ... to do, and won't even take a chance at because-

    8. TN

      Yeah

    9. SP

      ... their statistics might be s- skewed. When I arrived, um, I couldn't get anyone on the phone, but I wanted to talk with Father Gregory Boyle, and I wanted to talk with, um, you know, the head of, of, of research and so on. So I just arrived and sat down, and they have a wonderful homegirl cafe. I sat down, and, and I said, "I'd love to talk with Father Boyle and, and Mike Larán, and, and the other people." They go, "Oh, well, he's very busy today." And I said, "That's okay. I'll stay as long as is necessary." And they said, "Well, you know, he may be busy all day." I said, "Oh, that's okay. I'll stay today, and I'm coming back tomorrow, and I come back the next day." And I went and sat down, and, and I really meant it. I had my computer. I was perfectly happy, and I wasn't, you know, and I really needed to meet these people. And about five minutes later, someone came, and I went back. I, remember, this is gang rehabilitation.

    10. TN

      Mm-hmm.

    11. SP

      These are some ser- the people with, like, tattoos-

    12. TN

      Yeah, yeah, yeah

    13. SP

      ... over their faces and stuff. They read you in a heartbeat.

    14. TN

      Yep.

    15. SP

      They can see. They know their territory.

    16. TN

      Mm-hmm.

    17. SP

      They know who you are, and, and 20 minutes later, a couple guys came and sat down and had lunch, and, and one of them looked over each other, "Oh, that's the kidney guy, yeah." And so by, by the, by the third hour-

    18. TN

      I can imagine

    19. SP

      ... I had already met with the people I needed to meet with.

    20. TN

      Mm-hmm.

    21. SP

      And we are, we are off and running, but that feeling of l- of entering this space where hope is in the air, they have been in a terrible place, and they're still facing incredible difficulties. But there is a sense of let's not let the state or the govern- uh, the federal government or the-

    22. TN

      Hmm. Hmm

    23. SP

      ... let's do this in a community, is that's, I think, part of the system that we need to, uh, employ to get back on our feet as, as a country. But, uh, but that place is amazing, and that's, and that's the sort of street level, uh, person to person, um, information that you really need to make a difference and to understand what dialysis or anything else is doing in a community, is find the people who know that community-

    24. TN

      Yeah

    25. SP

      ... who grew up there, who are really plugged in.

    26. TN

      The people on the ground.

    27. SP

      Yeah.

    28. TN

      You know what I realized, uh, reading your book and then meeting you, is you, you're that person from the movies.

    29. SP

      [laughs]

    30. TN

      You know, you, you know those movies we used to watch? They don't really make them anymore.

  31. 1:24:001:25:30

    Learning to love your kidneys - and what they are worth

    1. TN

      that doesn't really fit too well, and they've got their briefcase.

    2. SP

      Yes.

    3. TN

      And then they go to, like, an office, and they'd be like, "Excuse me, I, I would like to meet the..." And they're like, "I'm sorry, he has no appointments." So it's like, "Okay, I'll, I'll just sit here." And then it's like, and then, like, two hours later, they're like, "Hey, he's not, he's not coming back." It's like, "It's fine. I'll just sit here." And I, I remember watching the movie, those movies.

    4. SP

      [laughs] Yes, exactly.

    5. TN

      And I'd go, "There's no one like this."

    6. SP

      Yep. [laughs]

    7. TN

      Now I've met one. You, you have a, like a, it's a dogged and insatiable attitude towards, like, finding the truth, the people-

    8. SP

      Mm-hmm

    9. TN

      ... the, the, the story.

    10. SP

      Yeah.

    11. TN

      It's, like, how, how... Is it, is it, is it conscience that's pushing you?

    12. SP

      Yeah.

    13. TN

      Is it, like, what is, what's motivating you beyond, don't get me wrong.

    14. SP

      Yeah.

    15. TN

      I mean, it, it is, it is a noble cause, but beyond that, like, what, what is, what is making you sit down for that long? What's making you go talk where people don't wanna talk? What ma- what's making you investigate unbeatable, quote-unquote, corporations?

    16. SP

      Hmm. Yeah, it's a really good question, and, um, I, you know, part of it is a sense of unfairness. I do have this sort of sense that, you know, bullies are one of the worst species, and hypocrites are also one of the worst.

    17. TN

      Yeah.

    18. SP

      So you have a bully hypocrite-

    19. TN

      Oh, yeah, that's the worst combination

    20. SP

      ... who's feeding you a line, that's the worst of the worst, and I run into that a lot in corporate America. So, um, also just a sense that, you know, we can do better. We have to do better. We must do better, and that it can start with, it needs to start with information, good information. So what is really going on in the dialysis industry? But it can, it can, I think, in, in a, in a pretty short space of time, you can turn something around

  32. 1:25:301:27:30

    Why Tom cannot walk away from this story

    1. SP

      by taking the small community view-

    2. TN

      Yeah

    3. SP

      ... and building outwards, rather than trying to fix it-

    4. TN

      Yeah

    5. SP

      ... with a blanket. Everything needs to change.

    6. TN

      Yes.

    7. SP

      And, uh, and besides which, there is no blanket anymore, so, you know, might as well do it [laughs] in your own backyard, 'cause no one's gonna be looking out for it.

    8. TN

      Yeah, but you've also done something that's pretty amazing, 'cause people would write books. People do, you, you, you know, it's, it's, it's so many stages. First of all, you hope someone will help you make the book.

    9. SP

      Mm.

    10. TN

      You hope somebody will publish it and put it out there. You then hope that people will read it. You hope that it'll connect.

    11. SP

      Yeah.

    12. TN

      But the hardest step after all of those hard steps is you hope it'll make a difference.

    13. SP

      Yeah, that's-

    14. TN

      And, and there's something that happened with your book that is, a- again, it's like a Hollywood movie that you, you hope would be written. There's a moment where the FDA, the head of the FDA goes, "I, I wanna use your book to go after these two sinkhole companies that are, you know, scamming Americans-

    15. SP

      Yeah

    16. TN

      ... for their healthcare-

    17. SP

      Mm-hmm

    18. TN

      ... scamming the government essentially for all of the money that it's trying to provide to help people." And I think your book, if I remember correctly, got cited 21 times, and there was a lawsuit. What, what, what's the latest on that is, like, is, is this still moving forward? Are these companies still being held accountable? Because your book actually made a change on a level that people didn't think a change could be made.

    19. SP

      Well, it, it is work in progress. Nothing has been fixed yet. But I will say that, um, Marty Makary, who before he became FDA head, had read my book. When he became FDA head, he asked me for a memo. "How do you fix dialysis?"

    20. TN

      Yeah. Wow.

    21. SP

      "Give it to me." Uh, and he said he's ex- he's, he's, uh, spread it around in, uh, to, to Dr. Oz and to, and to RFK and others, um, at the highest levels. Who knows what's gonna come of that, but at least they asked.

    22. TN

      Mm-hmm.

    23. SP

      There has been a, a recent lawsuit, came out in May, um, alleging antitrust violations of all kinds.

    24. TN

      Right. Yeah.

    25. SP

      They did cite my book 21 times and cited people I cited, another 15. Um, and

  33. 1:27:301:30:00

    The FDA, antitrust and a book that reached the right desk

    1. SP

      they simply lay out, um, in my view, um, they're all allegations until proven, but in my view, a pretty good case for why you have two huge corporations that control 80% of the market. That's harming patients, that's harming workers, and that's harming taxpayers. I think they made a pretty good point. So yeah, I mean, Robert Wood Johnson Foundation is funding some of the work that I'm doing. There is forward moti- motion on this.

    2. TN

      Mm.

    3. SP

      And there is a sense, I think, and I've r- received thousands of emails from people inside, um, the industry, whether they're patients or families or whatever, and I would say it's bipartisan. There is a sense of enough is enough.

    4. TN

      Yeah.

    5. SP

      And some of them are Trumpists.

    6. TN

      It's health.

    7. SP

      Some of them are, some of them are voted for Kamala Harris. Some of them, who knows, they didn't vote.

    8. TN

      Yeah, it doesn't matter.

    9. SP

      They, it, it's health.

    10. TN

      Mm. Yeah. It's health.

    11. SP

      It is a fundamental thing that goes beyond politics and-

    12. TN

      Your kidneys don't vote, bro.

    13. SP

      [laughs]

    14. TN

      [laughs] They don't. You know what I mean?

    15. SP

      They do not.

    16. TN

      [laughs]

    17. SP

      They just ... And, and those babies call-

    18. TN

      I didn't see that one coming. [laughs]

    19. SP

      I've never had such a warm and fuzzy feeling for my kidneys.

    20. TN

      Yeah.

    21. SP

      You don't think about your kidneys, right?

    22. TN

      Yeah, man. Your kidneys don't vote.

    23. SP

      They are the or- they are the, they are the conductor of the whole orchestra of your body. Without those kidneys, you know. People wanna talk about renal fortitude. They talk about guts and brains and heart.

    24. TN

      Yeah.

    25. SP

      But they don't talk about kidney power. [laughs] They should. They should.

    26. TN

      Yeah.

    27. SP

      Renal fortitude.

    28. TN

      It's one part of you.

    29. SP

      Yeah.

    30. TN

      Y- you know the analogy I use? There, there was someone I was, I was having this discussion with, like, after reading your book, and they said, "I don't know. I think, you know, the market this and the ... And I, I don't think you should get, the government shouldn't get involved in what's happening here, and I think private companies..." And, and I was trying to figure this out because I was like, "Wait. Okay, how would I ex- how would I explain this?" And I struck, and then, and then it struck me. I went, "I would never deny that there are many private companies that have done an amazing job providing us with products that we love and use." We're using a bunch of them now, right? But there are certain aspects of life where you have to ask yourself, "Who should be in charge of this?"

  34. 1:30:001:32:00

    Should profit ever run healthcare

    1. TN

      We've made it seem like it's this foreign entity. No, no, no.

    2. SP

      Yeah.

    3. TN

      It's our collective force that's acting. It's your friend. It's almost like having one friend where you go, they go to the bar. "Hey, what do you guys want for drinks?" Yeah, that's government.

    4. SP

      Yeah.

    5. TN

      You go get us drinks, and then you hold them accountable and be like, "Yo, where's my drink?"

    6. SP

      Mm-hmm.

    7. TN

      That's what it's supposed to be, but now we've made it seem like your friend at the bar goes to the bar, and then all of a sudden you're like, "That bar guy. Man, let me tell you about Barry."

    8. SP

      Hmm. He took my money.

    9. TN

      Yeah. It's just like, no, no. This isn't-

    10. SP

      Hmm, took my money.

    11. TN

      Yeah. It's like, took my money. Yeah, yeah, but was supposed to take your money to buy you the drink-

    12. SP

      Get a drink. Yeah

    13. TN

      ... that you wanted them to buy.

    14. SP

      Yeah.

    15. TN

      And when you think about, like, healthcare and these types of industries, I keep, I keep thinking, and this was the analogy I used with this person. I said, "So you think it's fine?" They're like, "Yeah. Well, they made money. They found a way to make money on these things." I said, "Okay. What if I found a way to make a technology that could suck the oxygen out of the air? What if I found a way to do that?"

    16. SP

      Hmm.

    17. TN

      "And you lived next door to me. If I sucked the oxygen out of the air, you know there's no law that, like, stops this right now, right?"

    18. SP

      Hmm. Hmm.

    19. TN

      "And now I say to you, 'Oh, no, no, no, no, no. Please, I'm not saying you shouldn't breathe. I'm just saying you should pay me to breathe.'"

    20. SP

      Hmm.

    21. TN

      Would you accept that, and would you live in that society? Right now, even someone would be like, "That's a crazy, that's a, that's a ridiculous analogy." Is it though?

    22. SP

      You know, AI, what's happening with AI right now, it's sucking the oxygen out of our- [laughs]

    23. TN

      If somebody, if somebody has a machine-

    24. SP

      Yeah

    25. TN

      ... that decides whether you live or die, and you have to pay them in order, like, a crazy amount of money to stay alive, and then your government doesn't really cover you the way they should because that same company has convinced them to no- And the, how is it any different?

    26. SP

      I think you said the key word there, convince. I think we've had, we, we have a lot of whistleblowers. We have a lot of researchers. But I think the fight back from these corporations and these companies and these institutions is how much they invest in marketing.

    27. TN

      Yeah, they do.

    28. SP

      And the language-

    29. TN

      You're not wrong. Yeah

    30. SP

      ... that they put out there.

  35. 1:32:001:36:00

    The shepherd, the wolves and who is really protecting the flock

    1. SP

      organs are not given priority based on what the, the language, the common colloquial language is for that, for that organ. For example, a kidney.

    2. TN

      Hmm.

    3. SP

      As essential as it is-

    4. TN

      Marketing and language has made it seem like you can do without it.

    5. SP

      Yeah.

    6. EU

      Damn.

    7. TN

      And also, marketing has also made it feel like it's something that someone will give begrudgingly if you need to.

    8. EU

      [laughs]

    9. TN

      But you'll still be fine with it.

    10. EU

      Yeah, a kidney transplant.

    11. SP

      Get a kidney transplant.

    12. EU

      Yeah.

    13. TN

      Get a kid-

    14. EU

      Oh, man

    15. TN

      ... the, the, the doctor's not called a k-

    16. EU

      Yeah, two of them

    17. TN

      ... kidney-ologist.

    18. EU

      Yeah.

    19. SP

      Yeah, yeah, yeah.

    20. TN

      They're a nephrologist. So-

    21. EU

      That's interesting

    22. TN

      ... it, there's also this-

    23. EU

      Yeah

    24. TN

      ... shroud of mystery that's put around things. And sometimes-

    25. EU

      Yeah

    26. TN

      ... if it's not mysterious, it's trivialized.

    27. EU

      Yeah.

    28. TN

      So you don't take it as seriously as it should be. You know, the biggest example for me is Department of Defense versus Department of War.

    29. EU

      War, yeah.

    30. TN

      And I say to people-

  36. 1:36:001:38:36

    What it will actually take to fix American healthcare"

    1. SP

      we definitely can, and I've seen, you know, these small groups and, and larger groups, People's Lobby in, in Chicago, and the Homeboys in-

    2. TN

      Mm-hmm

    3. SP

      ... LA, and a bunch of others-

    4. TN

      Hmm

    5. SP

      ... who are just saying, "Okay, let's just do this. You know? Let's just do this right here among us."

    6. TN

      Yeah.

    7. SP

      And then we see how it goes. And, and I think that's kind of, that's kind of my model until [laughs] I see a better one.

    8. TN

      Hey, man.

    9. SP

      Uh.

    10. TN

      I'll tell you now, you, you've put forward one of the best models. I hope as many people as possible read your book, because one of them might become the next head of the FDA. One of them might become the next something of something. And, uh, yeah, wherever we can help, let us know, man. It's, it's-

    11. SP

      Thank you

    12. TN

      ... it's really worth, worthwhile. Thank you for taking the time.

    13. SP

      Thank you very much, Trevor and Eugene. It's been a pleasure.

    14. TN

      This was really great, man.

    15. SP

      Okay.

    16. TN

      Thank you so much.

    17. EU

      Tom.

    18. TN

      For real, man.

    19. SP

      Thanks.

    20. TN

      Oof. We've gotta stay in touch.

    21. EU

      Sorry about your brother.

    22. SP

      Yeah.

    23. TN

      Yeah.

    24. SP

      Yeah, it's tough.

    25. TN

      Yeah.

    26. SP

      It's tough.

    27. TN

      Sorry about your brother.

    28. SP

      It happens, but you don't think it's gonna happen.

    29. TN

      Yeah, no, but-

    30. SP

      Until it happens. Yeah

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