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Stepful Makes Healthcare Training 10X Cheaper

Stepful (YC S21) trains people for healthcare jobs, combining AI-supported learning with local hands-on training. The company trained 30,000 people last year and now works with 39 health systems, including seven of the 10 largest in the U.S. It recently raised a $55 million Series C led by Oak HC/FT. In this episode of Founder Firesides, YC Managing Partner Diana Hu hosts co-founders Carl Madi and Tressia Hobeika where they share how cleaners losing their jobs during the pandemic sparked the idea for a faster, more affordable path into healthcare. They discuss preparing students for medical assistant jobs in five months instead of two years, using AI tutors to personalize learning, and helping hospitals train workers without asking them to leave their communities. https://www.stepful.com Chapters: 00:00 — Tackling the Healthcare Worker Shortage 03:40 — Building a Faster, Cheaper Path to Healthcare Jobs 06:57 — AI Tutors and Local Hands-On Training Apply to Y Combinator: https://www.ycombinator.com/apply Work at a startup: https://www.ycombinator.com/jobs

Diana HuhostCarl MadiguestTressia Hobeikaguest
Oct 21, 20269mWatch on YouTube ↗

At a glance

WHAT IT’S REALLY ABOUT

Stepful uses AI and hospital partnerships to cut healthcare training costs

  1. Stepful trains people for healthcare jobs and places graduates, serving both individual students and hospital systems seeking to fill vacancies.
  2. The founders argue the labor shortage persists because affordable talent supply and employer demand are poorly connected, with traditional programs being high-quality but low-scale and many online alternatives being high-scale but low-outcome.
  3. Stepful claims to cut the typical medical-assistant pathway from roughly $20k and two years to about five months and ~10x cheaper while staying tightly connected to employers.
  4. The company highlights rapid enterprise adoption—about 39 health systems and 7 of the 10 largest—positioning Stepful as a cost-saving alternative to staffing agencies that absorb ~$100B annually.
  5. AI-driven tutoring and “AI preceptors,” combined with hands-on training hosted in partner health-system spaces, are presented as the key enablers of practice-ready training at national scale, including in rural communities.

IDEAS WORTH REMEMBERING

5 ideas

Stepful runs a dual business model: direct-to-student plus enterprise workforce pipelines.

Stepful serves both individuals seeking upward mobility and healthcare systems trying to reduce reliance on expensive staffing agencies. This dual approach aligns training outcomes with real hiring needs and creates multiple growth channels.

They aim to combine the quality of traditional programs with the scale of online education.

Founders cite legacy pathways (community colleges/trade schools) as too slow and expensive for many low-income workers, while some online programs scale but lack strong job outcomes. Stepful positions itself as combining speed, affordability, and employer alignment.

The product thesis is “10x cheaper and much faster” training without sacrificing employability.

The core promise is reducing cost from roughly $20k and two years to about five months and ~10x cheaper, while maintaining job readiness and certification preparation. This proposition is framed as unlocking access for workers who can’t pause life for a multi-year program.

AI is used to personalize instruction and provide continuous skills feedback.

Students can use AI tutoring and AI “preceptors” that see/hear performance (e.g., practicing phlebotomy) to get frequent feedback and targeted remediation. This personalization is positioned as the mechanism for practice-readiness at scale.

On-site clinical training partnerships address the rural access and retention problem.

By partnering with healthcare systems and using their facilities for hands-on training, Stepful reduces the need for learners—especially in rural areas—to relocate to campuses. This model also helps local systems grow their own workforce and retain talent in-community.

WORDS WORTH SAVING

5 quotes

we used AI and technology to make the education not $20,000, but 10X cheaper. Not two years, but five months. And not disconnected from the employer, but completely connected.

— Carl Madi

healthcare systems have been burning a lot of money to try to fix the worker shortage. They spend around $100 billion every year on staffing agencies, on, uh, recruiting efforts, so it's a huge problem for them.

— Carl Madi

the way you can look at it is we see that supply is not talking to demand.

— Tressia Hobeika

What we do at Stepful is we're able to provide high quality and scale so that supply can meet demand efficiently, and we're really able to do that thanks to AI and technology.

— Tressia Hobeika

students can come on the platform and learn how to draw blood with an AI preceptors that can see and hear what they do.

— Tressia Hobeika

Healthcare worker shortage and vacanciesDirect-to-student vs enterprise training modelCost and time reduction in training pathwaysAI tutors and AI preceptors for skills coachingEmployer-connected placement and outcomesHospital system partnerships (Mount Sinai, Providence)Rural workforce development via local training sites

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