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Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216

Antoine Le Nel is the Chief Growth and Marketing Officer at Revolut, one of the fastest growing fintechs on the planet. Prior to Revolut, Antoine spent an incredible 7 years at King (Makers of Candy Crush) overseeing continuous expansion of the world’s most famous mobile game as VP of Growth. ----------------------------------------------- Timestamps: (00:00) Intro (00:44) The Success Formula of Candy Crush at King (03:52) Lessons Learned About Performance Marketing & Its Limitations at King (05:05) The Difference Between King & Revolut (07:37) How Is Growth Getting Faster at Revolut (11:19) What Is a Growth Engine & How Does It Drive Revolut’s Success? (18:56) What’s Been the Biggest Flop? (19:30) What Antoine Changed from King’s Playbook to Revolut’s? (22:57) Does CAC Drop with Brand Growth or Rise with Market Saturation? (27:03) How Revolut Chooses New Markets (29:05) Balancing Primary Account Focus vs. Broad Reach (31:54) What’s the North Star Metric for Measuring Success? (34:27) How Does Ideation Work in Growth Team Meetings? (40:18) Cracking the US Market (41:58) The Power of Remote Teams (47:35) Biggest Mistakes in Hiring for Growth Roles (50:16) What Does Revolut Still Need to Optimize? (52:18) Which Brand Antoine Respects Most Today & Why? (55:45) Which Product Had High Expectations but Low Impact? (57:11) Working with Nikolai (58:51) Quick-Fire Round ----------------------------------------------- 10 Questions with Revolut’s Chief Growth Officer: 1. Why does Antoine believe that the best product and growth teams do not need to do A/B tests? 2. Why does Antoine believe the best growth teams do not believe in anything? 3. What growth tactics have worked best for Revolut? What did they learn? 4. What have been the biggest growth flops? How did that change their approach? 5. Why does Antoine believe localisation in product is BS and overrated? 6. Why does CAC never come up at Revolut? Why do they not believe it is a metric to focus on? What metrics do they focus on instead? 7. What does Antoine mean when he says “growth is a bidding war”? How does one win the “bidding war” today? 8. Why does Antoine believe the best growth teams focus on optimisations and 1% gains not moving the needle for a company? 9. What are the single biggest mistakes growth teams make today? What used to work that no longer works? 10. What growth tactic is most effective but also most under-utilised? How can startups take advantage of this? ----------------------------------------------- Subscribe on Spotify: https://open.spotify.com/show/3j2KMcZTtgTNBKwtZBMHvl?si=85bc9196860e4466 Subscribe on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-twenty-minute-vc-20vc-venture-capital-startup/id958230465 Follow Harry Stebbings on Twitter: https://twitter.com/HarryStebbings Follow Revolut on Twitter: https://twitter.com/RevolutApp Follow 20VC on Instagram: https://www.instagram.com/20vchq Follow 20VC on TikTok: https://www.tiktok.com/@20vc_tok Visit our Website: https://www.20vc.com Subscribe to our Newsletter: https://www.thetwentyminutevc.com/contact ----------------------------------------------- #20vc #harrystebbings #antoinelenel #revolut #king #venturecapital #growth #product #onlinebanking #hiring

Antoine Le NelguestHarry Stebbingshost
Oct 17, 20241h 1mWatch on YouTube ↗

At a glance

WHAT IT’S REALLY ABOUT

Revolut’s CGO: Why CAC Misleads, Growth Is Relentless Optimization Warfare

  1. Antoine Le Nel, Chief Growth Officer at Revolut and former King (Candy Crush), explains how Revolut structures its growth engine, emphasizing ruthless experimentation speed, fast killing of failed bets, and a deeply analytical culture. He contrasts King’s hyper data-driven, A/B test-heavy approach with Revolut’s product-first mindset that favors decisive launches over endless experiments, especially when aiming for 10x improvements. A core theme is that CAC is a misleading metric; Revolut optimizes purely for ROI and cohort quality, even if that means higher acquisition costs. He also details how Revolut scales globally with minimal localization, builds a full-funnel growth engine, uses remote work and weekly problem‑solving cycles to maintain “founder mode on steroids,” and views brand as emerging primarily from product before marketing amplifies it.

IDEAS WORTH REMEMBERING

5 ideas

Optimize for ROI and cohort quality, not for low CAC.

Focusing on CAC pushes teams toward the cheapest channels and weakest users; Revolut never sets CAC targets and instead optimizes for ROI and payback, even if acquisition costs rise, because high-value cohorts justify higher bids.

Build the growth engine from day one and treat growth as a bidding war.

Growth is ultimately about outbidding competitors profitably across channels; the real edge comes from superior measurement and optimization of the full funnel (virality, performance, mid- and upper-funnel) so you can confidently bid more than others.

Speed matters more than perfection: ship decisively, then iterate ruthlessly.

Revolut avoids over-reliance on A/B testing early on, aims for clear 10x improvements, and kills underperforming products and campaigns quickly (even long-planned TV runs) to maintain agility and avoid sunk-cost traps.

Use specialists, not generalists, for growth execution.

Le Nel argues that ‘growth managers’ who do “a bit of everything” underperform; Revolut organizes experts by funnel layer and channel, reserving generalists mainly for leadership roles and cross-functional coordination.

Global localization is overrated; reuse what works, with rare exceptions.

King and Revolut have seen the same creatives and strategies work across very different markets (e.g., Romania and Norway), with Japan and China as notable exceptions; the marginal uplift from heavy localization often doesn’t justify the cost.

WORDS WORTH SAVING

5 quotes

If you're a good product manager, you don't need an A/B test. You should be able to know what is the right product.

Antoine Le Nel

There's no CAC discussion at Revolut. We only talk about ROI.

Antoine Le Nel

Growth is a bidding war. It's about whether you're able to bid above everyone else.

Antoine Le Nel

I think the idea of localization is completely overrated.

Antoine Le Nel

We rarely look back at Revolut. We're never happy about our success… We never reach our targets.

Antoine Le Nel

Differences between King (Candy Crush) and Revolut in growth philosophyWhy CAC is a misleading metric and ROI should dominateDesigning and operating a full-funnel growth engine (upper, mid, lower)Speed, iteration, and ruthless cutting of non-performing products and campaignsGlobal expansion, minimal localization, and market selectionRemote-first org design, weekly operating cadence, and problem-solving cultureBrand vs product, when to invest in brand, and what great brands do

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