Skip to content
The Twenty Minute VCThe Twenty Minute VC

Erik Allebest: Scaling to $100M Revenue, 150M Members and 700 People, All with No Vc Funding | E1113

-Public.com is doing something no other brokerage has done before… they're sharing 50% of their options revenue directly with you… the customer. Get something back on every options trade. Oh, and there are no commission or per-contract fees, either. Go to Public.com and activate options trading by March 31st to lock in your lifetime rebate. -Merge is the leading product integration platform, offering a suite of unified APIs across key software categories—from HRIS to CRM—that allow organizations to offer hundreds of customer-facing integrations. Visit merge.dev/20vc to receive $5000 off your annual plan! ----------------------------------------------- Erik Allebest is the CEO @ Chess.com, the #1 online chess service on the planet with more than 150+ million members and 15+ million games played each day. Erik has scaled the company to over 700 people and $100M+ in revenue with no venture funding. ----------------------------------------------- Timestamps: (00:00) Intro (01:12) Early Entrepreneurial Ventures (04:44) MBA Journey and Embracing Risk (09:41) The Origin of Chess.com (13:52) Reaching the First Million Users (15:54) Achieving Product-Market Fit (17:54) Boost from Queen’s Gambit & COVID (18:30) Fundraising Challenges for Chess.com (20:49) Money's Impact on Self-Worth (23:20) Transformation Through Ayahuasca Retreat (29:37) Creative Acquisitions Strategy (32:16) Leveraging Affiliates and Ambassadors (33:39) Hosting the First Live Chess Event (34:25) Social Media Expansion Strategies (35:49) Unexpected Improvements by Keith Rabois (38:13) Evolution of Retention Rates (39:56) Defining Success Beyond Metrics (47:31) Capitalizing on Momentum (52:37) Transition to Post-Investment Phase (53:48) Remote Work Dynamics (58:20) Chess.com's Salary Insights (01:00:39) Discussing Capitalism 2.0 (01:06:05) Dealing with an FBI Call Over a Threat (01:08:39) Balancing Parenthood with Entrepreneurship (01:14:16) Insights on Maintaining a Great Marriage (01:19:45) Quick-Fire Round ----------------------------------------------- In Today’s Episode with Erik Allebest: 1. From Unemployable to $100M+ Revenue Founder: How did Erik make his way into the world of tech and startups? Was his MBA worth it? How does he advise others on whether to get one or not? What does Erik know now that he wishes he had known when he started? 2. Scaling to $100M Revenue with No Venture Funding: Why did no one want to invest in Chess.com in the early days? What did Erik do differently as a result of not raising any venture funding? What would Erik have done if he had money from the start? What are Erik’s biggest pieces of advice to founders with funding today? 3. Hard Lessons Scaling to 150M Members: What are 1-2 of Erik’s biggest lessons on how to scale users with zero budget? What customer acquisition worked? What did not work? How important was COVID and The Queen’s Gambit to memberships and sign-ups? What are the single biggest mistakes Erik sees founders make on customer acquisition today? 4. Parenting, Marriage, Metrics and Money: Why does Erik not care about money or capitalism today? How has Erik’s style of parenting changed over the years? What works? What does not? What does Erik believe is the secret to marriage? What have been his biggest lessons? Why does Erik hate metrics? If so, how does he run the business towards goals and output? ----------------------------------------------- Subscribe on Spotify: https://open.spotify.com/show/3j2KMcZTtgTNBKwtZBMHvl?si=85bc9196860e4466 Subscribe on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-twenty-minute-vc-20vc-venture-capital-startup/id958230465 Follow Harry Stebbings on Twitter: https://twitter.com/HarryStebbings Follow Chess.com on Twitter: https://twitter.com/chesscom Follow 20VC on Instagram: https://www.instagram.com/20vchq Follow 20VC on TikTok: https://www.tiktok.com/@20vc_tok Visit our Website: https://www.20vc.com Subscribe to our Newsletter: https://www.thetwentyminutevc.com/contact ----------------------------------------------- #harrystebbings #20vc #venturecapital #business #podcast #youtuber #chessdotcom #chess #erikallebest #founderstories

Erik AllebestguestHarry Stebbingshost
Feb 7, 20241h 23mWatch on YouTube ↗

CHAPTERS

  1. 0:00 – 1:14

    Chess.com at $100M+ revenue with zero venture funding: the core operating philosophy

    Erik lays out how Chess.com grew into a $100M+ revenue business without raising VC, and why that constraint shaped everything from hiring to monetization. He contrasts the Silicon Valley “spend-first” playbook with Chess.com’s remote, cash-efficient, monetize-early approach.

    • Bootstrapping forced an opposite model vs. Silicon Valley spending
    • Monetize early rather than “growth now, revenue later”
    • Remote-first from day one (no office) as a cost and talent advantage
    • Fundraising can feel like self-validation—psychology matters
  2. 1:14 – 4:48

    Childhood hustles, being “unemployable,” and the entrepreneurial gene

    Erik describes his early scrappy ventures and why he struggles to work on someone else’s mission. He reflects on his father’s immigrant mindset, entrepreneurial impulses, and the tension between “safe” careers and building something meaningful.

    • Early door-to-door and school hustles (selling, recycling, small arbitrage)
    • Motivation spikes when it’s his own mission; drops when it’s imposed
    • Father’s entrepreneurial leanings vs. “be a professional to be safe”
    • Personal drive as a key predictor of entrepreneurial persistence
  3. 4:48 – 9:37

    MBA as self-discovery: hard feedback, self-awareness, and leadership deposits/withdrawals

    Business school wasn’t a “safe” credential move for Erik—it was a reset and a mirror. He shares blunt feedback from a classmate and explains how he learned to be both direct and kind by building relationship “bank accounts.”

    • MBA decision motivated by exploration and unhappiness, not resume optimization
    • Receiving direct feedback: coming off as an “asshole,” learning to soften edges
    • Leadership framework: relationship deposits vs. withdrawals
    • Accepting asymmetry: leaders often give more than they receive
  4. 9:37 – 11:36

    From teaching chess to e-commerce to community: the chain that created Chess.com

    Erik explains how his first chess businesses evolved: after-school programs, equipment sourcing, then online sales. Rising paid acquisition costs pushed him toward building a community product instead of relying on ads.

    • After-school chess programs as early scalable model
    • Chess equipment sourcing and selling online as second business
    • Paid acquisition (Google Ads) pressure catalyzed a new strategy
    • Vision: build the “MySpace of chess” as a community platform
  5. 11:36 – 12:55

    Buying Chess.com out of bankruptcy: the $56K domain bet that shaped everything

    Erik recounts acquiring the Chess.com domain via a bankruptcy auction and why it mattered enormously in the web-first era. He argues the domain created credibility and discoverability that set the tone for everything that followed.

    • Bankruptcy auction dynamics and timing
    • Paid $56,000 for the domain; felt like a no-brainer
    • Domain advantage was critical pre-mobile/app-store dominance
    • Early brand authority and SEO/discovery flywheel
  6. 12:55 – 14:57

    Building the early product and getting the first users: community before gameplay

    The initial Chess.com build started with crude wireframes and early web tooling, prioritizing forums, blogs, and profiles before actual chess play. User demand then forced the harder technical leap: making chess playable in-browser in a pre-modern web stack.

    • Wireframing in Microsoft Word; building pages in Dreamweaver
    • Early features: forums, blogs, news—community first
    • User pull: members demanded playable chess, not just profiles
    • Browser-based chess was technically difficult in 2006–2009
  7. 14:57 – 18:03

    Finding product-market fit: subscriptions, mission clarity, and evolving purpose

    Product-market fit clicked when Chess Mentor learning content moved behind a subscription paywall and customers paid immediately. Erik also maps how the company’s mission expanded—from serving existing chess players, to being a great workplace, to growing the game itself after major cultural moments.

    • PMF moment: subscription access to Chess Mentor learning product
    • “Voting with dollars” validated value and focus
    • Mission evolution: serve chess community → great place to work → grow chess
    • Queen’s Gambit/COVID reframed Chess.com’s role in expanding the market
  8. 18:03 – 19:52

    Trying (and failing) to raise early: why Chess.com became proudly self-funded

    Erik reveals they did try to raise for years, but investors dismissed chess as too small and pushed low valuations. That rejection, paired with early monetization success, ultimately cemented a bootstrap mindset and long-term independence.

    • Repeated fundraising attempts with angels and top names
    • Investor objection: “market too small” and “uninvestable” category
    • Refusing punitive valuations because the business could sustain itself
    • A different lens from venture: building for stewardship, not $5B exits
  9. 19:52 – 28:45

    Money, self-worth, and the “microdosing Slack” insight (ayahuasca and presence)

    The conversation shifts from capital strategy to personal psychology: money as a scoreboard versus experiences and security. Erik describes an ayahuasca retreat that reframed modern work as constant “microdosing” on notifications—and how that changed his entrepreneurship and anxiety awareness.

    • Money as tool vs. identity; avoiding wealth-as-self-worth framing
    • Self-worth begins internally, not via external mirrors
    • Ayahuasca lesson: daily work tools create altered mental states
    • Separating self from inbox/social/Slack to regain grounded decision-making
  10. 28:45 – 34:44

    Customer acquisition without paid ads: content, SEO, creators, and platform shifts

    Chess.com avoided paid acquisition and instead invested in content as both user value and discovery engine. Erik explains how they followed each new distribution wave—Google, YouTube, Twitch, and now short-form—while structuring influencer deals with affiliates, ambassador programs, and mutual promotion.

    • Rule: reinvest into content instead of paid ads
    • SEO and discoverability as compounding advantage
    • Influencer/creator partnerships: affiliates, cash, ambassadors, cross-promotion
    • Short-form (Shorts/Reels/TikTok) as a major recent growth driver
  11. 34:44 – 37:30

    Needle-moving product moments: Puzzle Rush, fun-first design, and the ethics of early wins

    Erik highlights inflection points driven by product decisions—especially Puzzle Rush, inspired by feedback that puzzles felt frustrating. He also shares retention learnings about first-game outcomes and why manipulating wins raises moral questions.

    • Puzzle Rush origin story and its outsized impact
    • Design principle: start easy, build confidence, then increase difficulty
    • Early wins materially change retention (2–3x)
    • Ethical tradeoffs: bots, matchmaking, and transparent onboarding
  12. 37:30 – 47:41

    From “gut-driven” to metrics-aware: cohorts, subscriber dynamics, and retention quality

    Chess.com historically optimized for mission and community reception more than dashboards. Erik explains how they’re becoming more metrics-literate—focusing on DAU, habit-based retention (CUR), and the learner-to-player mix that powers monetization—plus how Queen’s Gambit and later trends affected cohort quality.

    • Cultural stance: fulfillment and mission-first vs. metric-first
    • Key metrics emerging: DAU and CUR-style habit retention
    • Business model: learning features fund the free playing experience
    • Cohort effects: Queen’s Gambit increased conversion but lowered retention; 2023 youth wave boosted signups but lowered subscription rate
  13. 47:41 – 52:31

    Selling secondary and bringing in GA: investor terms, regret, and what changed post-deal

    Erik clarifies that the GA transaction was primarily secondary—buying out existing shareholders rather than raising primary capital. He shares a rare regret about selling early, the negotiation stance on preferences, and how partnering with an institutional investor changed operations without changing mission.

    • Initial “no thanks” posture after early investor rejections flipped later
    • First secondary sale: strict no-preference, same-terms-for-all stance
    • Regret: selling early equity at a low valuation relative to later outcomes
    • GA partnership: mission intact, increased institutional expectations and structure
  14. 52:31 – 59:42

    Remote-first at 700+ people: mission as culture engine, hiring filters, and global compensation

    Erik makes the case that remote expands the talent pool and improves quality of life, which in turn drives loyalty and performance. He explains how Chess.com screens for mission fit (not top-of-market comp seekers) and shares an unconventional early compensation approach: asking candidates what they need.

    • Remote advantage: global talent access and less comp arms-race pressure
    • “Weight of mission crushes egos” as an anti-politics mechanism
    • Filtering: Chess.com is intentionally not anyone’s highest-paying job
    • Global comp complexity; early approach: candidate-led ‘what do you need?’ offers
  15. 59:42 – 1:05:23

    Capitalism 2.0 and distributing gains: why broad equity is hard and how Chess.com compensated

    Erik critiques how value flows disproportionately to capital rather than labor, and explores practical obstacles to broad-based ownership (tax, legal, vesting complexities). He then describes a concrete alternative they implemented: carving out a pool from a transaction to pay non-owners a long-term retention bonus like “synthetic equity.”

    • Critique: mismatch between who does work and who captures upside
    • Why broad equity is hard globally: tax, K-1s, compliance, vesting edge cases
    • Idea: capped-return investing and trickle-down excess to teams (hypothetical)
    • Implemented solution: set aside ~7% of gains into a large employee pool paid over time
  16. 1:05:23 – 1:07:42

    Taking a stand and getting an FBI-related threat: politics, risk, and ‘chess is for everyone’

    Erik recounts receiving a call indicating a dark-web threat tied to Chess.com’s public stance on Russia’s invasion of Ukraine—made personal by having teammates in Ukraine and Russia. He also explains how the company tries to avoid constant political positioning while holding a clear inclusion principle.

    • The sequence: police call → FBI involvement → reported contract threat
    • Why speak up: proximity and moral clarity given team members affected
    • Difficulty of consistency across global issues and conflicts
    • Workplace approach: limited stances, but strong inclusion (“chess is for everyone”)
  17. 1:07:42 – 1:23:21

    Parenthood, marriage, and the closing quick-fire: positivity ratios, validation, and life priorities

    In the final stretch, Erik discusses parenting styles that must vary by child, emphasizing positivity buffers over constant correction and control. He adds marriage lessons about listening and validation before problem-solving, then closes with personal quick-fire reflections on money, fear, and what ultimately matters.

    • Parenting: adapt strategy to the kid; freedom + consequences for some
    • Core lesson: maximize positive interactions to offset necessary correction
    • Marriage: validate and listen first; solutions come only after safety and being heard
    • Quick-fire themes: achievement vs. money, fear of death/health, relationships as the true priority

Get more out of YouTube videos.

High quality summaries for YouTube videos. Accurate transcripts to search & find moments. Powered by ChatGPT & Claude AI.