Dalton + MichaelWhen to Convince AI Skeptics (or When to Move On)
EVERY SPOKEN WORD
25 min read · 4,908 words- 0:00 – 0:45
Show, don’t debate: the Tesla self-driving analogy for AI skeptics
- DCDalton Caldwell
What's cool is you just ride in a, in a Tesla, and it's a very safe driver. It sees all directions. It slows down. It's cautious.
- MSMichael Seibel
Yep.
- DCDalton Caldwell
It's a great driver, man.
- MSMichael Seibel
Yep.
- DCDalton Caldwell
And it's very hard for someone that's a skeptic to not grant that point.
- MSMichael Seibel
Exactly.
- DCDalton Caldwell
[laughs]
- MSMichael Seibel
I, I love that 'cause it's like why, why debate? Just go to the Tesla store.
- DCDalton Caldwell
Just, yeah, let's take a ride.
- MSMichael Seibel
Let's go, let's go to the store. [laughs]
- DCDalton Caldwell
Let's try it out. [upbeat music]
- MSMichael Seibel
This is Dalton + Michael, and today we're gonna talk about how to sell AI to a skeptic. So we're in this interesting world right now where most likely if you're watching this video, you've been AI pilled probably, greater than a 50% chance.
- DCDalton Caldwell
Or you clicked on the wrong video, I'm sorry.
- MSMichael Seibel
Sorry.
- DCDalton Caldwell
[laughs]
- MSMichael Seibel
Sorry. Maybe the right- that may be the right video
- DCDalton Caldwell
No, you're right, you're right
- MSMichael Seibel
... you may be right
- DCDalton Caldwell
... but you're, you're in a weird part of YouTube-
- MSMichael Seibel
Exactly
- DCDalton Caldwell
... if you don't know anything about AI. Uh-
- 0:45 – 2:19
Why the AI adoption gap feels unusually wide right now
- MSMichael Seibel
Yeah. But I think probably 99% of the world is still at AI skeptical.
- DCDalton Caldwell
Yep.
- MSMichael Seibel
And I think that this kinda creates problems across the board, right? You might have employees who aren't adopting AI as they should. Um, you might have friends and family who aren't adopting AI and it's, like, killing you because it would help them in their lives. You might have customers who are like, "Oh, I don't- we don't trust AI. It doesn't," you know, da, da, da, da. And so we wanna talk about if you understand the potential of AI but these people around you don't, what can you do about that?
- DCDalton Caldwell
I think this is especially pertinent because in my opinion, there's never been a wider gap between the people that are into this stuff and in the know and the mainstream. It's like in San Francisco, there's people like that work at the labs, they're, like, running their life with Claude. They are so far.
- MSMichael Seibel
Yes.
- DCDalton Caldwell
And then there's, like, mainstream people which treat ChatGPT like a search engine at best.
- MSMichael Seibel
At best.
- DCDalton Caldwell
And that's like, "Oh, I'm using it-
- MSMichael Seibel
Free ChatGPT. Free ChatGPT.
- DCDalton Caldwell
Free ChatGPT as a search engine.
- MSMichael Seibel
Yeah. Yes.
- DCDalton Caldwell
Um, and so there's a very wide gap between these-
- MSMichael Seibel
Well, by the way, I love how you're saying that's the limit 'cause-
- DCDalton Caldwell
You're right
- MSMichael Seibel
... there's also the people who don't use AI at all. [laughs]
- DCDalton Caldwell
Or they're like, "It's unethical."
- MSMichael Seibel
Yeah. [laughs]
- DCDalton Caldwell
Like, "I burn down a rainforest by asking ChatGPT."
- MSMichael Seibel
Yes, yes.
- DCDalton Caldwell
And so it is my moral authority to-
- MSMichael Seibel
Exactly
- DCDalton Caldwell
... never ask it any questions.
- MSMichael Seibel
Yeah.
- DCDalton Caldwell
I mean, it reminds me a lot when we were growing up, uh, we were teens I would say, when the internet came out, and if you were on the web, it was awesome, and most people had no idea-
- MSMichael Seibel
No idea
- DCDalton Caldwell
... that the internet was a thing.
- MSMichael Seibel
No.
- DCDalton Caldwell
There was a very wide gap infr- between the people in the know and the people, you know, everybody else.
- 2:19 – 2:50
AI as a force multiplier: bigger than past shifts like mobile or broadband
- MSMichael Seibel
But I would say that even that though, 'cause I'm thinking about in my life what were those moments, right? There was definitely internet and high-speed internet. There was definitely mobile phones. But none of them felt like the type of force multiplier that this feels like.
- DCDalton Caldwell
Yeah.
- MSMichael Seibel
I think one of the reasons why I'm qualified to talk about this is that if you would've asked me in November of last year, I would've been like, "I am not an aggressive AI user." And, like, the difference between November of last year and February of last year is, like, massive, at least in my personal life.
- DCDalton Caldwell
Yeah.
- 2:50 – 3:40
Creating the ‘Uber moment’: the role of one unforgettable experience
- MSMichael Seibel
And so I think that there's a lot of people who just haven't had that moment yet. And, um, you know, one of the things I think a lot about is just, like, how do you get people to have that one moment? It's like all it takes is one moment, you know? Um, I remember this with Uber, right? All it takes was, like, calling an Uber, it showing up, your friend getting in the Uber with you, and then the big kicker was when you got out of the Uber and, like, no cash, right?
- DCDalton Caldwell
They didn't have to tell you the-
- MSMichael Seibel
Yeah
- DCDalton Caldwell
... the credit card machine didn't work. [laughs]
- MSMichael Seibel
Exactly. Exactly. And, and, uh, and it was like... But describing Uber to someone never worked as well. [laughs]
- DCDalton Caldwell
Correct.
- MSMichael Seibel
Never worked as well. So how, how do you think about this?
- DCDalton Caldwell
I always think it comes down to real personal experience-
- MSMichael Seibel
Yeah
- DCDalton Caldwell
... where someone personally experiences the value-
- MSMichael Seibel
Yes
- DCDalton Caldwell
... as opposed to abstract arguments.
- MSMichael Seibel
Mm-hmm.
- 3:40 – 5:26
Don’t fight culture wars: avoid moralized AI debates and focus on utility
- DCDalton Caldwell
And I think what's crazy with the current AI discourse is how much it's become like everything else in the world. There's two poles, there's two opinions, and if you're on one persuasion, uh, of, of your, um, political opinion or what have you, AI is horrible. And it's funny, like I, I still, you know, use TikTok a lot.
- MSMichael Seibel
Mm-hmm.
- DCDalton Caldwell
I don't know, it's entertaining. It's funny how accusing someone of using AI in a video is like-
- MSMichael Seibel
Oh, is that a crime?
- DCDalton Caldwell
... a slur. Oh, yeah. If you use AI in any way-
- MSMichael Seibel
We use no AI in these
- DCDalton Caldwell
... there's, there-
- MSMichael Seibel
[laughs]
- DCDalton Caldwell
You'll get comments being like, "How could you sell us out? You sold out your fans by using AI." Like, it's like a-
- MSMichael Seibel
Wow
- DCDalton Caldwell
... total moral issue to use AI in any way as a creator. I don't know. I, I think it's fascinating for me, um, just to witness this.
- MSMichael Seibel
What just scares me when you're in this situation where, like, the set of moral principles that you're thinking about could be so destructive to your life-
- DCDalton Caldwell
Yes
- MSMichael Seibel
... right? Like, if you don't adopt this stuff and your peers do.
- DCDalton Caldwell
It's a big cell phone.
- MSMichael Seibel
Really big.
- DCDalton Caldwell
Yeah.
- MSMichael Seibel
Really, really big.
- DCDalton Caldwell
But, but, and they're, again, if I'm trying to steelman, um, their perspective, it's that they have the moral high ground. And unfortunately, like lots of things in the world, when people feel like they have the moral high ground, they'll go pretty far to ju- You know, like, the, it's, it's very hard to convince someone that-
- MSMichael Seibel
Yeah
- DCDalton Caldwell
... feels like that they have the moral high ground that perhaps there's a different way to look at things.
- MSMichael Seibel
Well, and to be clear, I think kind of underlying what you're saying, which I love, is like, don't get into that debate.
- DCDalton Caldwell
Yes.
- MSMichael Seibel
Like, that's not the- [laughs]
- DCDalton Caldwell
So again, where I'm going with this, this video topic is like, yeah, arguing in the comments of TikTok with someone-
- MSMichael Seibel
[laughs] Yeah. Yeah
- DCDalton Caldwell
... that it is not, like, a, a crime against humanity for someone to use AI in a video.
- MSMichael Seibel
Yeah.
- DCDalton Caldwell
Yeah, that's probably not the debate to have.
- MSMichael Seibel
No.
- 5:26 – 6:39
Hands-on proof: Tesla FSD demo as the pattern for convincing skeptics
- DCDalton Caldwell
What we would suggest though is to give them that personal experience. And so one thing that I've done for a lot of folks, um, that may be, uh, not huge fans of Tesla for whatever reason-
- MSMichael Seibel
Mm-hmm
- DCDalton Caldwell
... is to just give them a ride-
- MSMichael Seibel
Mm-hmm
- DCDalton Caldwell
... and turn on full self-driving.
- MSMichael Seibel
Mm-hmm.
- DCDalton Caldwell
Because they've been fed a steady diet of news about how dangerous full self-driving is, and everyone's dying and, and all these car accidents.
- MSMichael Seibel
Well, I heard that Tesla got within 13 feet of hitting someone. [laughs]
- DCDalton Caldwell
It's pretty bad. So-
- MSMichael Seibel
[laughs]
- DCDalton Caldwell
So there's a whole propaganda machine feeding people stories-
- MSMichael Seibel
Yes
- DCDalton Caldwell
... that full self-driving is not safe. Um, again, do your own research on this about what the, how safe it is relative to other, other types of driving. I think the data's pretty clear that it's safe. But what's cool is you just ride in a, in a Tesla- And it's a very safe driver.
- MSMichael Seibel
Yeah.
- DCDalton Caldwell
Like, if you sit there in the passenger seat with the latest version of full self-driving, it sees all directions, it slows down, it's cautious.
- MSMichael Seibel
Yep.
- DCDalton Caldwell
It's a great driver, man.
- MSMichael Seibel
Yep.
- DCDalton Caldwell
And it's very hard for someone that's a skeptic to not grant that point.
- MSMichael Seibel
Exactly.
- DCDalton Caldwell
[laughs]
- MSMichael Seibel
I, I love that 'cause it's like why, why debate? Just go to the car and take a-
- DCDalton Caldwell
Just, yeah, let's go take a ride
- MSMichael Seibel
... let's go, let's go to the store [laughs]
- DCDalton Caldwell
Let's try it out. It's much easier than debating Elon Musk.
- MSMichael Seibel
Yeah [laughs]
- DCDalton Caldwell
[laughs] Right? Like-
- MSMichael Seibel
Yeah
- DCDalton Caldwell
... which of those is an easier thing to do?
- MSMichael Seibel
Hunt on that.
- 6:39 – 7:38
The ‘I tried AI once and it was bad’ problem: recency and free-tool bias
- MSMichael Seibel
In my experience, when I'm trying to help people along this path, the biggest thing they tell me is, "I tried something once, and it was so bad." And the two things that almost always happen is they tried something, like, a year and a half ago. Like, the first time they were promised AI was changing the world, they tried something and it hallucinated, and the second thing is so common is they're trying free tools.
- DCDalton Caldwell
Yeah.
- MSMichael Seibel
And I think that a lot of people still feel like they live in the world where most of the best things on the internet are free, and this is one of these weird non-physical things on the internet that is 100 times better when you're paying, and that is, in a scary way sometimes, a function of how much money you put into it. I, I can't think of other things-
- DCDalton Caldwell
Well, it's because-
- MSMichael Seibel
... like that
- DCDalton Caldwell
... it's easy to cherry-pick. Like, if you use a free model, especially an older one-
- MSMichael Seibel
Yeah
- DCDalton Caldwell
... and you tried doing certain things with it, it's so easy to cherry-pick a bad user experience.
- MSMichael Seibel
Yeah.
- 7:38 – 9:08
Cherry-picking failures: TikTok “break ChatGPT” content and misleading conclusions
- DCDalton Caldwell
Again, here's another TikTok reference. There's a really, I think, amazing TikTok creator.
- MSMichael Seibel
Okay.
- DCDalton Caldwell
But he's a very anti-AI guy. But again-
- MSMichael Seibel
Yeah
- DCDalton Caldwell
... I love him.
- MSMichael Seibel
Yeah.
- DCDalton Caldwell
He's, he's great, and his entire shtick is he uses free ChatGPT voice mode.
- MSMichael Seibel
Oh, God.
- DCDalton Caldwell
And he asks it-
- MSMichael Seibel
Oh, like dumb questions?
- DCDalton Caldwell
He'll... Well, no, he finds ways to break it. So he'll be like, "Hey, um, I'm running a marathon. Uh, can you, can you record the marathon for me and time how fast I'm going?"
- MSMichael Seibel
Yeah.
- DCDalton Caldwell
And it's like, "Yes, I'd be happy to do that." And he's like, "Okay, I've started." And he'll be like, "Okay, I'm done. Uh, how fast did I go?"
- MSMichael Seibel
Yeah.
- DCDalton Caldwell
And it'll be... It, it basically can't time things.
- MSMichael Seibel
Oh.
- DCDalton Caldwell
So he found a bug in ChatGPT.
- MSMichael Seibel
Oh.
- DCDalton Caldwell
And it's... These videos are hilarious. They have millions of views.
- MSMichael Seibel
Yeah.
- DCDalton Caldwell
He does another one where he's like, "Hey, um, can you bark like a dog? Um, 'cause, like, I need someone to bark like a dog. There's someone that broke into my house."
- MSMichael Seibel
[laughs]
- DCDalton Caldwell
And it's like, "Sure, I'd be happy to do that."
- MSMichael Seibel
[laughs]
- DCDalton Caldwell
And it's like, "Arf, bark."
- MSMichael Seibel
[laughs]
- DCDalton Caldwell
"Bark." Like, it's like just-
- MSMichael Seibel
Yeah. Not good
- DCDalton Caldwell
... these are really good videos.
- MSMichael Seibel
Yes.
- 9:08 – 11:16
A practical tactic: share a paid account and collaborate on a real task
- MSMichael Seibel
I, I, I get it, but once again, like, if you, if your beliefs are significantly impacting your future livelihood, be careful with those beliefs. One way that I've tried to break through this problem of, "Hey, I tried it, it didn't work," um, I use an AI product called Manus, and one of the things that makes it really easy to do, and I'm sure other products can do this too, is collaborate on a task. And so it's really easy for me to effectively share my Manus account with other people, where I pay for it. Those people get to use all the skills that I set up and get to try fun stuff. And so I've tried this with someone in med school, and it was incredible. Like, it was a f- literally just started med school and was, like, doing anatomy, and just instantly was like, "Well, if I don't have to worry about cost, it's already set up, give this a try," and just started putting in, like, "I need study guides, I need this, I need that. Make it into a website." Just, like, you know, almost like there's no way it could do it, and then just, like, bing, bing, bing, bing, bing. And I didn't do anything other than share an account. Uh, another person I shared, uh, AI with was a, a screenwriter. Super skeptical.
- DCDalton Caldwell
Yep.
- MSMichael Seibel
Right?
- DCDalton Caldwell
Of course.
- MSMichael Seibel
Super skeptical. And then-
- DCDalton Caldwell
He's a turncoat to use AI, right, to his industry
- MSMichael Seibel
... and I saw he just started having dialogues about, like, screenwriting, which in my mind is hilarious 'cause, like, hand me, like, a script and ask for critical feedback and I'd be completely lost in every way. And he's having this back and forth, and suddenly he's like, "I lo- I like talking to this thing. It's making my ideas better." It turns out that there's a lot of things in screenwriting where, like, you know when you watch a movie about something you know and they get all the lingo wrong-
- DCDalton Caldwell
[laughs]
- MSMichael Seibel
... 'cause the person who's, like, writing it doesn't know your industry? AI does.
- DCDalton Caldwell
Yeah.
- MSMichael Seibel
You can actually make the lingo. And so it was interesting kind of sharing this tool. I'm trying it with someone in government right now, where literally, like, I was given these, like, gnarly spreadsheets, and I was like, "I'm just gonna put this in here and we can ask questions." In a meeting I'm, like, asking questions, and they're like, "I wanna do that."
- DCDalton Caldwell
Yeah.
- 11:16 – 12:40
Inside companies: normalize AI via concrete workflows (not slogans or performative metrics)
- MSMichael Seibel
And it's like... So to the point about getting people to get on a side project, sometimes just sharing your AI account, sharing a task, doing a collaboration is a big win. But I kinda wanna get into this from a company perspective. So there are a lot of people in companies that, for whatever reason, are not AI pulled. And if you're a founder, um, I think you kind of have this dilemma of how do I convince someone that they could be 10 times more effective if they learn how to use AI? How do I train them to use AI? Should I have to train them to use AI? W- how do you think about this challenge? Because, like, I think in a tech company today you would want everyone in y- like-
- DCDalton Caldwell
Yeah
- MSMichael Seibel
... in your company using it
- DCDalton Caldwell
... I mean, one of the fixes a couple years ago was to do token maxing, where you would make a leaderboard and track which employees were using AI.
- MSMichael Seibel
Yes.
- DCDalton Caldwell
And in some ways that worked. In other ways that incentivized performative use of AI, which is tricky. But- Effectively, you have to normalize that this is how we do business, and you have to normalize that not using it, you're just sort of hobbling yourself. And I think the most effective thing to do is to be forced to share specific workflows and value adds-
- MSMichael Seibel
Mm-hmm
- DCDalton Caldwell
... and not in the abstract, "Our organization is now using AI for everything. Go." 'Cause people will build really silly stuff.
- 12:40 – 13:38
Hiring and management: bake AI competence into the ‘front door’ and expectations
- MSMichael Seibel
Yes. I think that's important. I would say another interesting place to attack is interviews. I think that, um, at this point, if I were hiring in a startup in any role, I would have a set of questions around how you're using AI, and if those answers are not exciting and interesting, I would strongly question to make- whether to make that hire. And I think that's so important, like if you wanna have a culture of people using AI, but the front door is letting everyone in-
- DCDalton Caldwell
Yeah
- MSMichael Seibel
... you're making your life harder. Um, I'd also say this, and I think this is the uncomfortable point. At some point, your job is not to convince your employees this is a good tool. It's kind of like being like, "Hey, we're like a, uh, work from the office company," and employee's like, "I'm just gonna work at home." And then you're like, "Well, let me convince you of all of the great [laughs] advantages-
- DCDalton Caldwell
You're right
- MSMichael Seibel
... of working from the office." Um, I, I think at some point you might have to put your foot down.
- 13:38 – 16:05
The ‘great sorting’: why non-adoption can compound inequality (family, kids, careers)
- DCDalton Caldwell
Yeah. Well, and I think, let me underline the point you're making, man, which is I think we almost have an imperative to try to teach the people that we know and the people that we care about-
- MSMichael Seibel
Yes, yes
- DCDalton Caldwell
... and teach our children-
- MSMichael Seibel
Yes
- DCDalton Caldwell
... because if we do a poor job of this, it's gonna make their lives harder.
- MSMichael Seibel
Yes.
- DCDalton Caldwell
Like, like there's a great sorting happening, and you're not doing folks any favors by not helping them. Right, man? Like, that's what you're saying, and you're right.
- MSMichael Seibel
Well, and I remember this with using computers in school. I think there was a set of kids, and this goes back to show how old I am, there was a set of kids who had computers at home, and there was a set of kids who only had access to computers at school, and like computers were expen- I mean, they still freaking aren't-
- DCDalton Caldwell
Yeah
- MSMichael Seibel
... but they, they were expensive, and that one thing, I mean, if you fast-forward 20 years, every single job that those kids had-
- DCDalton Caldwell
Yeah
- MSMichael Seibel
... for the most part-
- DCDalton Caldwell
How, how-
- MSMichael Seibel
[laughs]
- DCDalton Caldwell
... expensive w- was that to grow up in a computer skeptic household?
- MSMichael Seibel
Holy crap.
- DCDalton Caldwell
Right?
- MSMichael Seibel
Oh, I mean, and like-
- DCDalton Caldwell
And we're just talking computers, but like, can you do any- like, can you farm without computers now? [laughs]
- MSMichael Seibel
Yeah.
- DCDalton Caldwell
Like-
- MSMichael Seibel
And so I think that's what really scares me is that like there is this deep harm if you don't keep up with the advances, and like that's not spoken about, right? What scares me is like this advance maybe gives you the power... It's like a weird analogy. Like, okay, this advance, depending how much money you spend, gives you the power of deploying hundreds of smart people on a task.
- DCDalton Caldwell
Yeah.
- MSMichael Seibel
Imagine that you had two people to hire, and one person, for relatively little money, could deploy hundreds of people, and the other person couldn't.
- DCDalton Caldwell
It's pretty uneven. So-
- MSMichael Seibel
Yeah
- DCDalton Caldwell
... so again, I guess what we're saying, and this reminds me, I remember I spent a lot of time and effort-
- MSMichael Seibel
Yeah
- DCDalton Caldwell
... showing my friends and family how to use Google.
- MSMichael Seibel
Yeah.
- 16:05 – 19:00
Selling to AI-skeptical customers: sell outcomes, then demonstrate speed and capability
- MSMichael Seibel
Thank you, Ted. [laughs] That was very helpful. All right, so let's think about AI skeptics in the context of sales and context of working with a customer. I imagine that there are a lot of situations where you know AI can do this, and your customer is a skeptic. How do you navigate that?
- DCDalton Caldwell
You sell them the benefit and the outcome and not the product, and there's been a lot of startups being super successful with this, like Harvey and Lagora, where, yeah, it's, it's AI, but what they're trying to do is sell almost like a services component. They're selling what you get if you buy it-
- MSMichael Seibel
Mm-hmm
- DCDalton Caldwell
... as opposed to a tool that they have to use. And so again, I would just focus on the shiny prize you get from adopting AI and not the technical details of what the thing does.
- MSMichael Seibel
Yeah. I, I would extend that to say I think that using AI you can deliver a speed that makes any customer start guessing things.
- DCDalton Caldwell
Mm.
- MSMichael Seibel
So like for example, the chances that you actually have a fully functional prototype between the first meeting and the second meeting in the pre-AI world, nonexistent. Usually it's like a general spreadsheet to a more specific spreadsheet. [laughs] If you can basically be like, "Hey, you know that thing that we talked about and da, da, da? Here it is," that gets people asking different questions. If you can change the delivery timeline-
- DCDalton Caldwell
Yeah
- MSMichael Seibel
... that gets people like, "Oh, every other vendor says this is a one-year project. Oh, like we, we can get this to you in a month," that gets someone to start asking questions. I would also say like if you can take on work that other people wouldn't, right? Like, "Oh, we're happy to do this, but like we don't wanna build all these old integrations, or we don't wanna do all this kind of shit work." Like-
- DCDalton Caldwell
Yeah
- MSMichael Seibel
... if you can take on shit work, so big. And then the last one that I've seen work so well is like dashboards and graphs and stuff. Like AI can just f- just-
- DCDalton Caldwell
Oh, yeah
- MSMichael Seibel
... just-
- DCDalton Caldwell
You can one shot all that stuff
- MSMichael Seibel
... just, oh my God.
- DCDalton Caldwell
It's great. Yeah.
- MSMichael Seibel
And so just like infinite observability, you can use AI in meetings to answer your customer's questions about the product or da, da, da, and it's just a completely different experience from, "Oh, those are great questions. I'm gonna take it back to the team, and we'll come back to you a week later." So it's so, one, I agree with you, not selling the AI, but two, it's like you can almost use it- ... in front of them, with them, and just changes the tenor of the meeting. So I've seen people go from skeptical to pitching their boss based on that [laughs] very, very quickly.
- DCDalton Caldwell
And maybe one point about the boss thing, um, I think if you work at a place that is AI skeptical and your bosses and upper management is-
- MSMichael Seibel
Uh-oh
- DCDalton Caldwell
... probably, like, find a new job.
- MSMichael Seibel
Mm-hmm.
- DCDalton Caldwell
Right? Like that's, again, in terms of the Great Sorting that is happening, um, if you're into this stuff and you face constant roadblocks for management, man, is that a good reason to take your services elsewhere, right?
- MSMichael Seibel
Well, and to extend that point, every month that you're prevented from using AI in this company is a month you're not learning.
- DCDalton Caldwell
Right.
- MSMichael Seibel
You're not growing.
- DCDalton Caldwell
It's bad.
- MSMichael Seibel
Really bad.
- DCDalton Caldwell
[laughs]
- 19:00 – 22:20
When authority blocks AI: rules vs. self-improvement, and the student/professor case
- MSMichael Seibel
Really, really bad. I wanna talk about bosses. I wanna talk about security. Um, I even heard this in the context of professors. A student told me, "I can't use my, this to help me write my senior thesis 'cause my professor won't like it." This was at a school that costs hundreds of thousands of dollars. [laughs] What do you do? What advice would you give when people tr- can't just leave, and the authority figure is either explicitly preventing it-
- DCDalton Caldwell
Yeah
- MSMichael Seibel
... you know, "We have these security rules," or-
- DCDalton Caldwell
I think-
- MSMichael Seibel
... culturally preventing it?
- DCDalton Caldwell
I think you should follow the rules, and you should do what they say, but they can't control with what you do with your own time, and they can't control what you do with your mind. And as a student, whether in high school or college, most of the cool stuff I did was kinda on my own time [laughs] versus just for the classwork.
- MSMichael Seibel
Mm.
- DCDalton Caldwell
And so again, yeah, I don't think you should try to hack the system and get in trouble by actually using AI. I don't know, maybe you should do that, but that probably wouldn't be my first choice.
- MSMichael Seibel
Mm-hmm.
- DCDalton Caldwell
But man, in your extracurricular time, I would be going really deep on using this stuff, and there's nothing they can say or do about that.
- MSMichael Seibel
So I'm gonna, I'm gonna take the opposite position.
- DCDalton Caldwell
Okay.
- MSMichael Seibel
Yeah, I think you should... Break the rules is, like, a hard thing to say. I'm not saying break the rules. I'm saying I don't think rules are written particularly well. I don't think-
- DCDalton Caldwell
I, I knew this about you. Yeah.
- MSMichael Seibel
[laughs]
- DCDalton Caldwell
I, I, I saw this going, Michael. I understand.
- MSMichael Seibel
I think, you know, for example, I don't think a workplace often conceives of the idea that you would spend money on your own AI account to the benefit of the company, right? Like, I-
- DCDalton Caldwell
Right. Again, I think maybe we're on the same page
- MSMichael Seibel
... I don't think no one's written that policy. [laughs]
- DCDalton Caldwell
This is a distinction without a difference. Yes, you are, as long as you understand what the rules are and you comply with them-
- MSMichael Seibel
Yes
- DCDalton Caldwell
... you'd be surprised at, at how much you can do with your own budget and your own time and things like that. That's a way to say it.
- MSMichael Seibel
Exactly, and, like, it was interesting. I was talking to this student, and you know, the professor, I understand. It's like the professor doesn't want you to write a 50-page senior thesis that AI wrote.
- DCDalton Caldwell
Correct.
- MSMichael Seibel
That's like painfully obvious. [laughs]
- DCDalton Caldwell
You don't wanna upload a ChatGPT 50-page paper. That would be bad.
- MSMichael Seibel
Yes. [laughs] And the professor already doesn't wanna read your paper.
- DCDalton Caldwell
Yeah.
- MSMichael Seibel
But the fact that AI wrote it is, like, kind of an insult. But I was having this funny conversation with a student because they were like, "So, so kids aren't using AI?" And I'm like, one, they definitely are. Two, I'm sure papers have changed in the last two years.
- DCDalton Caldwell
Yeah.
- 22:20 – 23:42
Wrap-up: engineer the ‘self-driving car’ moment—and know when to move on
- MSMichael Seibel
... you can research all your custo- all of your competitors. You can research the customer way better. Like, you can come to that meeting way more prepared on your own dime. So I would basically be like, if you're blocked from using the best models at work and you're not spending that money on your own dime, that's like the parents not putting a computer in the house. Like, you're only hurting yourself. So yeah, so you know, maybe to wrap this up, I think that if you are AI skeptical watching this, right, we don't wanna engage in all of the-
- DCDalton Caldwell
I don't think they're still watching.
- MSMichael Seibel
Oh, shit, okay.
- DCDalton Caldwell
[laughs]
- MSMichael Seibel
If you made it this far, give it a try. If you know somebody, I, I agree, don't engage in the political debate. Don't engage in the theoretical debate, right? Like, figure out some crack where you can get them to use it, some equivalent to putting them in the self-driving car. And then if you're at a company and you're sitting here and you're spending too much time asking yourself, "What do you do about these people that refuse to use AI?" that's, yeah, a problem. Um, and I think the scary thing is that, like, that's preventing you from spending your time thinking about how we can use AI to win. So be careful with that. Like, your responsibility only goes so far. All right? Good chat.
- DCDalton Caldwell
All right. Thanks, Michael. [upbeat music]
Episode duration: 23:42
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