“I’m incapable of doing my job without AI”: How this PM uses Claude + ChatGPT as his second brain

Amir Klein is a product manager at Monday.com, leading their AI agents initiative. Despite taking two months of paternity leave, he ranked #4 out of 90 PMs in AI tool usage at his company. In this episode, Amir reveals how he’s become “highly dependent and maybe incapable” of doing his job without AI, showing his custom GPT workflows that help him manage context switching, analyze customer feedback, improve his writing, and prepare for product interviews. *What you’ll learn:* 1. How to create project-specific “second brains” in Claude and ChatGPT that hold context for you across multiple workstreams 2. A step-by-step process for using Claude to build a Reddit scraper that gathers thousands of customer conversations, without coding expertise 3. How to analyze large datasets of customer feedback using AI to identify patterns, priorities, and key discussion points 4. A workflow for creating custom GPTs that help you improve specific skills based on manager feedback 5. Techniques for using GPT voice mode to conduct realistic mock interviews that provide candid feedback on your responses 6. Why “everything is text” should be your mindset when feeding information into AI tools, from PDFs to slide decks 7. How to use AI to respond quickly to stakeholder requests even when you’re context switching between multiple projects *Brought to you by:* GoFundMe Giving Funds—One account. Zero hassle: https://www.gofundme.com/howiai Miro—A collaborative visual platform where your best work comes to life: http://miro.com/ *Where to find Amir Klein:* LinkedIn: https://www.linkedin.com/in/amir-klein-9b8444189/ *Where to find Claire Vo:* ChatPRD: https://www.chatprd.ai/ Website: https://clairevo.com/ LinkedIn: https://www.linkedin.com/in/clairevo/ X: https://x.com/clairevo *In this episode, we cover:* (00:00) Introduction to Amir (03:11) Using custom GPT project folders as “second brains” (06:24) Building a Reddit scraper with Claude’s help (11:02) Analyzing 34,000 rows of Reddit conversations (14:06) How to build effective custom GPT knowledge bases (18:04) Creating a custom writing coach from Lenny’s Newsletter (21:53) Using AI for professional development and feedback (24:08) Preparing for product interviews with GPT voice mode (31:49) Additional use cases for voice mode (33:04) Recap of Amir’s AI workflows (35:43) Lightning round and final thoughts *Tools referenced:* • Claude: https://claude.ai/ • ChatGPT: https://chat.openai.com/ • Reddit API: https://www.reddit.com/dev/api/ • Python: https://www.python.org/ • Slack: https://slack.com/ *Other references:* • Wes Kao: https://weskao.com/ • Become a better communicator: Specific frameworks to improve your clarity, influence, and impact | Wes Kao (coach, entrepreneur, advisor): https://www.lennysnewsletter.com/p/become-a-better-communicator-specific • On Writing Well by William Zinsser: https://www.amazon.com/Writing-Well-Classic-Guide-Nonfiction/dp/0060891548 • The Elements of Style by Strunk and White: https://www.amazon.com/Elements-Style-Fourth-William-Strunk/dp/020530902X • Exponent YouTube channel: https://www.youtube.com/c/ExponentTV • monday.com: https://monday.com/ _Production and marketing by https://penname.co/._ _For inquiries about sponsoring the podcast, email jordan@penname.co._