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#1 Body Language Expert: “Men Find This IRRESISTIBLE & Most Women Never Do It” - Try This ASAP

What usually holds you back from starting a conversation? Jay sits down with behavioral researcher and bestselling author Vanessa Van Edwards for a powerful conversation that blends science, honesty, and so many surprising moments. Vanessa, who refers to herself as a “recovering awkward person,” shares how her biggest social struggles became the driving force behind her mission to crack the code on human connection. Together, Jay and Vanessa dive into the fascinating world of charisma, exploring the 97 cues, from eye contact to tone of voice, that quietly shape how we’re seen and understood. Vanessa breaks down why so many of us feel overlooked or underestimated—and introduces “signal amplification bias,” a concept that explains why the signals you think you’re sending might not be landing the way you expect. Vanessa shows us how confidence isn’t always something you’re born with but something you can build, with intention and awareness. The conversation goes even deeper as they unpack the tricky balance between warmth and competence, especially for women in the workplace, and how vulnerability isn’t a weakness, but often your greatest strength. They explore how to create those magic “me too” moments that form instant connections, spot the hidden red flags in communication, and let go of the need to be liked by everyone in order to be truly seen by the right people. Whether you struggle with social anxiety, want to level up your leadership presence, or are just tired of surface-level small talk, this episode is packed with practical tools and uplifting wisdom to help you connect with more authenticity and power. What We Discuss: 00:00 Intro 00:51 From Awkward to Empowered: Overcoming Social Anxiety 02:43 How Do You Really Want People to See You? 06:44 Why Aren’t Your First Impressions Landing? 10:01 Why They’re Not Getting Your Signals (And What to Do About It) 13:33 Want to Be More Attractive? Try Being More Available 15:40 One Simple “Hey” That Can Spark a New Connection 19:16 Your Vibe Teaches People How to Treat You 22:06 Speak with Power: Unlock Your Full Vocal Power 23:47 3 Conversation Starters That Actually Work 29:49 Making Friends Doesn’t Have to Be Hard 31:17 Why Compliments Alone Don’t Build Connection 33:30 Break the Ice Without Sounding Like Everyone Else 38:36 Stop Trying to Be Interesting, Do This Instead 40:48 The Art of a Smooth and Respectful Exit 44:32 Use These Nonverbal Cues to Steer the Conversation 47:41 Spot Inauthentic Behavior Before It Costs You 54:28 Why People-Pleasing Feels Safer But Actually Holds You Back 57:48 How to Tell If Someone’s Lying (Without Saying a Word) 01:00:04 When Narcissists Feel Like the Most Charismatic People 01:03:46 Want to Really Get to Know Someone? Take a Road Trip 01:04:45 How Dopamine Makes You More Memorable 01:08:23 Every Answer Can Be a Gateway to Connection 01:10:51 How Asking Better Questions Inspires Growth 01:13:10 Discover Your Social Battery: Introvert, Extrovert, or Ambivert? 01:15:10 You Might Be an Ambivert and That’s a Superpower 01:19:07 The Two Ways Friendships Evolve Over Time 01:22:30 Choose Friends Who Inspire Awe 01:25:20 The Double Standard Faced by Highly Competent Women 01:33:09 Before You Make That Connection, Ask Yourself This 01:34:34 Life’s Too Short for Shallow Connections, Find Your People 01:36:29 Vanessa on Final Five Episode Resources https://www.instagram.com/jayshetty https://www.facebook.com/jayshetty/ https://x.com/jayshetty https://www.linkedin.com/in/shettyjay/ https://www.youtube.com/@JayShettyPodcast http://jayshetty.me https://www.scienceofpeople.com/ https://www.instagram.com/vvanedwards https://x.com/vvanedwards https://www.youtube.com/@Vvanedwards https://www.tiktok.com/@vvanedwards https://www.facebook.com/vvanedwards/ https://www.linkedin.com/in/vanessavanedwards

Jay ShettyhostVanessa Van Edwardsguest
May 12, 20251h 42mWatch on YouTube ↗

EVERY SPOKEN WORD

  1. 0:000:51

    Intro

    1. JS

      How do you let someone know that they should make a move without giving anything away? Vanessa Van Edwards. Bestselling author and researcher, Vanessa Van Edwards.

    2. VE

      We decide how confident someone is within the first 200 milliseconds of hearing them speak. The best way to show availability is one word, and it sounds like this.

    3. JS

      Tell me why compliments don't work. How do we tell the difference between charisma and narcissism?

    4. VE

      The way you see the world changes the world.

    5. JS

      What are the negative cues we miss because we're infatuated or attracted to someone?

    6. VE

      If you want to be treated with more respect, you have to make sure it's-

    7. JS

      The number one health and wellness podcast. Jay Shetty. Jay Shetty. The one, the only, Jay Shetty. [laughs]

  2. 0:512:43

    From Awkward to Empowered: Overcoming Social Anxiety

    1. JS

      If someone was not only to listen-

    2. VE

      Mm

    3. JS

      ... but to apply the insights you're about to share today-

    4. VE

      Mm-hmm

    5. JS

      ... what would they overcome?

    6. VE

      I'm a recovering awkward person, and I have found that through this work, and that is my mission today with you, that you can overcome awkwardness, doubt, and most importantly, the feeling of being underestimated. I think that that's really what I'm trying to get at with my work is if you feel that you have a lot of potential or you have this desire to connect but you don't know how and people are underestimating your charisma, your ideas, your smarts, who you are, my goal is to make it so you no longer feel underestimated.

    7. JS

      Oh, I love that.

    8. VE

      That's it.

    9. JS

      That's so strong.

    10. VE

      That's- those are my people.

    11. JS

      That's so strong.

    12. VE

      My people.

    13. JS

      And, and I resonate with it so strongly because I'm sure, just like you, I meet so many people who feel they have the next big idea, who feel that they have something to share, something to give, something to teach, something to pass on, but they don't feel confident. They're lacking that feeling of courage. They're lacking that feeling of, I don't know how to present my idea. I don't know how to share it, and this is what we're gonna do today.

    14. VE

      And the, the problem is, like, I also had these ideas, but I, I not only didn't have confidence, I felt out of control. I think this is an, an aspect of communication we don't talk about enough, I think the side door into confidence because we all say, "I w- I wish I felt more confident." But the side door is thinking, "Okay, I have an idea. What's the blueprint that I need from conversations, from charisma to be able to get where I want? How can I take control of my connections, my relationship, my communication so I know if I want to show up as friendly or as likable or as competent, I know exactly what to do with my body, my voice, my words to show up in that way?" So for me, the w- only way I was a- able to overcome awkwardness was taking control of the signals I'm sending and being able to take control of the kinds of relationships and conversations I had.

  3. 2:436:44

    How Do You Really Want People to See You?

    1. JS

      What I really appreciate about what you're saying, you just named three things there. You said, "If I want to come across as friendly, likable, and competent."

    2. VE

      Mm-hmm.

    3. JS

      What's really fascinating is I think most of us don't even know we want to come across that way.

    4. VE

      This is true. The step one of control is, how do you want people to see you? And here's what's really important. The cues that you send to others make people think about you a certain way, but the cues you send to others also change how others treat you. So if you want to be treated with more respect, you have to make sure it starts with you, that you're sending the cues needed to show others how they should treat you with respect. If you want to be treated with friendliness or warmth or vulnerability, how do you signal to others, "I want you to be open and raw and real with me"? We can take control of those signals to tell others, "Here's how I want to be treated." And so step one is, how do you want people to see you? Let's play a little game, okay? So in your mind, when people first meet you, what word do you think they think? Like, what's a word they use to describe you?

    5. JS

      Ooh, that's so good.

    6. VE

      What do you think, what do you think it is?

    7. JS

      I would hope it is warm.

    8. VE

      Warm. Okay. So I've asked this to thousands of people, and the words are, you know, all over the place. By the way, a lot of folks have negative words, and that's okay. Like, for example, my word used to be awkward, right? Like-

    9. JS

      People would say that.

    10. VE

      I knew. You know, when you show up at... I'm a social overthinker. [laughs] So, like, I, I'll, I would get in my head about things. I would overthink things, and I, I knew, I could see in their face that I was, I was coming across as awkward, and I was creating more awkwardness. So I, my original word for first impression was awkward, and that's what got me into this work. So a lot of the words, I have two kind of groups of people. I have folks like you who are, like, warm, uh, competent, charismatic, confident. I love it. I love it. But a lot of folks, and if this is you, I'm with you, I'm gonna help, it could be quiet. It could be awkward. It could be scared, nervous. There's a lot of words like that. Okay, so start there. Then the question is, what do you want people to think when they first meet you? What's the word that you wish, maybe even two or three words, how do you want to come across? So would yours ideal be warm, and do you have another one that you wish?

    11. JS

      I'd, I'd probably add loving.

    12. VE

      Loving? Oh my, love it. Okay. So think of three words that you wish to convey. Now we have to work backwards. So step two is, okay, how do we convey warmth and competence and loving or confidence? That's where the real magic happens, and there are 97 cues. I've identified 97 cues.

    13. JS

      97.

    14. VE

      97 cues. With the very beginning of my career, I realized that humans were sending these social signals back and forth, your nodding, your hand gesture, your feet, your voice power, and I just missed them all. I have a affliction. I tend to inter- misinterpret neutral faces as negative.

    15. JS

      I think we all do.

    16. VE

      A lot of people do.

    17. JS

      A lot of people do.

    18. VE

      It's the basis of resting bothered face.

    19. JS

      [laughs] Yeah.

    20. VE

      This is the basis. There's actually science behind RBF, and it's that most people misidentify neutral expressions as negative. And by the way, an interesting thing they found in the research with this was if you are an angrier person, if you tend to get angry more, you see more neutral faces as angry.

    21. JS

      Ooh

    22. VE

      Right

    23. JS

      I didn't even think about that

    24. VE

      So in a way, the way you see the world changes the world, right?

    25. JS

      Yes.

    26. VE

      Like, if you are an angry person and you're misinterpreting neutral faces as angry, and then you c- you reply back with anger or offensiveness or defensiveness, you make them angry.

    27. JS

      Absolutely, yeah.

    28. VE

      And so this is like this weird cue cycle. Okay, so if there's 97 different cues, I started categorizing them 'cause I was like, "I don't... I'm misinterpreting." And I would say to my husband, "I think she's mad at me." He'd be like, "Why?" I'd go to a party, I'd be like, "Everyone's mad at me," and he'd be like, "I didn't see that at all." And that's when I started to realize, okay, what are the actual negative faces? So I, there, I discovered, you know, the research on microexpressions, the seven microexpressions, which we can talk about, and then I started to categorize these patterns just for me. And then I realized there was all these other awkward people who also wanted to be able to [laughs] read these social signals. And so I think that when you've picked your word, starting to make your recipe of charisma.

    29. JS

      Yeah, and what

  4. 6:4410:01

    Why Aren’t Your First Impressions Landing?

    1. JS

      I love about this is this is all happening before you get to the date, before you get to the event, before you get to the interview. This is where it has to start, and I think so many of us turn up, and naturally, by the way, me included, I think the challenge I have is people may assume that I'm always confident and have it all together. If I don't prepare for an event, I can turn up and feel exactly the same way because I walk in and I'm rushed there and I'm thinking, "Gosh, what am I gonna say?" Like, "Why am I here again?" And, "Why is that person looking at me with that way?" And were they... Y- right?

    2. VE

      Okay, so this is good. Let's add an, a step to our exercise.

    3. JS

      Please.

    4. VE

      Which is, I'm just thinking about this now, what's your bad day first impression word?

    5. JS

      My bad day first impression word would be absent.

    6. VE

      Mm.

    7. JS

      Like I'm just-

    8. VE

      Ooh, like muting.

    9. JS

      Yeah, like I'm just-

    10. VE

      Mm

    11. JS

      ... not quite there. I'm probably looking through someone. I'm, I'm probably not listening as well as I usually do.

    12. VE

      Yeah.

    13. JS

      Because I'm kind of just, I'm lost. I'm a bit lost and absent, yeah.

    14. VE

      Okay. So everyone should think about their bad first impression word, their current first impression word, and their ideal. Why? What are the triggers that trigger you to be in that bad space? And what are the triggers that make you feel in that good space? So one of the very first steps is, okay, whether you're an introvert, an extrovert, or an ambivert, and there is that sort of in between, who triggers you to be your best self? You know how, like, around certain people you're like, "Ah, like I j- I'm my funniest, I'm my [laughs] most charismatic." Great. Those are the people who bring out the good first impression. You wanna be around those people as much as possible. Who are the people who bring out the bad first impression?

    15. JS

      Mm.

    16. VE

      Right? Like, who are the people who make you feel, the way I would describe it is, like, tight inside.

    17. JS

      Yeah.

    18. VE

      Like, that's how I would describe it. Rigid. Like, that's what I do. I get very rigid-

    19. JS

      Mm-hmm

    20. VE

      ... when I'm afraid or nervous. Who makes you feel angry? Who makes you feel rigid? Who makes you feel afraid? Who makes you shut down? You know, awkwardness dresses up in a lot of different ways. Some people, their awkwardness sh- is shutting down, right? They, they mute, they go quiet, they collapse in on themselves. They take up less space from a body language prespec- perspective. But other people get bigger. They become dramatic. They name-drop. They talk too loud. They over-talk. Like, that, that's also a way that our awkwardness dress up. So w- what are your triggers that make you do that? The people, but also the places.

    21. JS

      Yes.

    22. VE

      Right? Like, I love a one-on-one conversation, so I'm, I was more excited for this conversation than I would be, like, if you were to say, "Vanessa, come over to my house for a happy hour."

    23. JS

      [laughs] Which never happens at my house.

    24. VE

      Okay, great. [laughs]

    25. JS

      [laughs] But-

    26. VE

      Okay, great, 'cause I'm not coming.

    27. JS

      Yeah. [laughs]

    28. VE

      I can't come. Or if I come, I would be, like, agonizing the whole time.

    29. JS

      Yeah.

    30. VE

      Like, a rooftop bar, you know, a loud nightclub, just, like, not my space.

  5. 10:0113:33

    Why They’re Not Getting Your Signals (And What to Do About It)

    1. JS

      talking about this idea that let's say you're at a workout class. Let's say you're at a social space. Maybe it is a rooftop bar. Maybe it is a club.

    2. VE

      Yes.

    3. JS

      You want to signal to someone to make a move. You want to let them know that you find them attractive, that you'd like them to do something, but you wanna be subtle. You don't wanna give it away. How do you let someone know that they should make a move without giving it away?

    4. VE

      Okay. I'm gonna give you news that you're probably not gonna like, but it's so important. It's a phenomenon called signal amplification bias. What this is, it's very well studied, that we tend to think we are over-obvious with our cues. So if you're in a, a bar, they literally studied singles in a, like, bar, nightclub setting. Women and men who think they are being obvious with their flirtation cues, the other person has no idea.

    5. JS

      [laughs]

    6. VE

      Okay?

    7. JS

      That's so good.

    8. VE

      They even counted the number of flirtation signals. This was incredible research. They observed singles mingling, and they counted each person's flirtatious signals towards other people in the room. They found in 10 minutes, how many signals do you think it took for a woman to show a man she was interested? How many... In 10 minutes, how many signals did she have to send?

    9. JS

      When it actually worked?

    10. VE

      When it, when it actually worked.

    11. JS

      Now that you've given me some sort of-

    12. VE

      Uh-oh. [laughs]

    13. JS

      I'm gonna go 30.

    14. VE

      29.

    15. JS

      Oh, okay, cool.

    16. VE

      That's it.

    17. JS

      Yeah.

    18. VE

      But do you know how many signals that is in 10 minutes?

    19. JS

      That's a lot of signals.

    20. VE

      That is, that is pretty constant.

    21. JS

      And if you didn't tell me, I probably would've guessed three.

    22. VE

      Right.

    23. JS

      It was only because you gave me a sense that there was more, I probably would've said three, seven.

    24. VE

      That is what women think-

    25. JS

      Mm

    26. VE

      ... is it, what's needed. I sent three flirty glances, and he just didn't come over. He's not interested. No, he didn't see them, or he doubted himself, or he was like, "Was that a trick of my eye?" It took 29 signals in 10 minutes to get approached so the other person went, "Ah-She's interested. Just interested. That was before the, even the conversation started. So what are the flirty glances of availability? And this is what's most important, is in the same group of studies, they found that attractive women, the most attractive women, who were rated, uh, on their attractiveness, got approached less than unattractive women who didn't signal enough.

    27. JS

      Fascinating.

    28. VE

      So if you're an attractive woman and you don't signal enough, you won't be approached.

    29. JS

      Do you have to approach more based on how objectively attractive you are?

    30. VE

      You have to be available more. So what they found, and this is ... So it's ridiculous that we're rating on attractiveness, but it helps us understand that sometimes I think we use attractiveness as an excuse. I'm not pretty enough or I'm not this enough. No. Actually, some unattractive women who signaled availability got approached more.

  6. 13:3315:40

    Want to Be More Attractive? Try Being More Available

    1. VE

      and she's looking up through her eyes.

    2. JS

      Yes.

    3. VE

      That is a look that we just like. We just like it. That's why we like it. So it's glancing around the room and then eye contact, away. Eye contact, away. Then it's little smiles. So look and little smile. And by the way, remember, it took 29 of these. [laughs] So we gotta get really comfortable with trying.

    4. JS

      Yeah.

    5. VE

      And the nice thing is there's no pressure. If he doesn't return the glance, he doesn't return the glance, right?

    6. JS

      Yeah.

    7. VE

      So, um, eye contact, smiles. Self-touch is also considered a flirty glance. So, like, if I play with my hair-

    8. JS

      Mm-hmm

    9. VE

      ... or I play with my dress, that's a, a way of signaling our hair health [laughs] from a, from a evolutionary perspective. It's like, look how healthy I am, my healthy, long hair. I think it's one of the reasons why we tend to like long hair. Women will also, uh, when they're flirting, they'll touch their neck, their lips, or their chin. This actually releases pheromones. So the reason why sometimes m- women will touch their neck or touch their lips is because they're actually trying to release their scent, and scent is very, very important. It's important in dating, but it's also important in friendships. For example, it's a little bit off the side of dating, but I just wanna explain why smell is so important. I just read this study and I was like, what? They had women wear white T-shirts with no deodorant, no nothing, so just their natural smell, for 24 hours. They took these T-shirts and they had other women smell these T-shirts and rate the women on if they liked the smell. Okay? I'll ... Imagine you're opening a Ziploc bag-

    10. JS

      Wow

    11. VE

      ... and you're smelling a shirt. [laughs]

    12. JS

      That's, uh, this is a painful study.

    13. VE

      I would've loved it.

    14. JS

      Yeah. [laughs]

    15. VE

      Okay? I would've loved it. Sign me up, the researchers.

    16. JS

      [laughs]

    17. VE

      I'm there. So they had them smell the T-shirts, and they had them rate them on how much they liked the smell. Then they had all the women interact in person. They didn't know who was who. The smell they liked the best predicted who they liked the best in person.

    18. JS

      No way.

    19. VE

      So they actually found their people. There is something to it. So when you're self-touching like that-

    20. JS

      Yeah

    21. VE

      ... it's because we're trying to release this natural smell of like, I'm gonna probably click with you.

    22. JS

      Right.

    23. VE

      Like, there's that saying-

    24. JS

      If you smell good

    25. VE

      ... if you smell good. And good is, is-

    26. JS

      Is subjective, yeah

    27. VE

      ... is, is subjective. Like, that's why I think why sometimes you're like, ah, we're just clicking.

    28. JS

      Yeah.

    29. VE

      We, like, like each other's smell.

    30. JS

      [laughs]

  7. 15:4019:16

    One Simple “Hey” That Can Spark a New Connection

    1. VE

      I'm gonna really encourage you to try it. I think the best way to show availability is one word, and it sounds like this: Hey.

    2. JS

      [laughs]

    3. VE

      Just that. [laughs]

    4. JS

      [laughs]

    5. VE

      Okay? You walk to the bathroom, you walk to the bar, you walk by them, "Hey."

    6. JS

      [laughs]

    7. VE

      Just like that. Because look ... And by the way, this is for both men and women.

    8. JS

      Yeah.

    9. VE

      Okay? Because life is too short to not hey.

    10. JS

      Yeah.

    11. VE

      Right? And it, there's no pressure. If you walk by someone in the gym-

    12. JS

      Mm-hmm

    13. VE

      ... right? And you're like, "Hey," even if they have their AirPods in, if they like you, they're gonna be like, "Hey."

    14. JS

      [laughs]

    15. VE

      Right?

    16. JS

      Does it matter the tone of voice?

    17. VE

      Yeah.

    18. JS

      'Cause you say it in a-

    19. VE

      No, it matters.

    20. JS

      Yeah, it does matter.

    21. VE

      It matters. It matters.

    22. JS

      If, if you go like, "Hey," it's not like ...

    23. VE

      No, that's pretty good.

    24. JS

      Okay. All right.

    25. VE

      Okay.

    26. JS

      Okay, that was-

    27. VE

      So here ... I'll do good and bad now

    28. JS

      ... that was me trying to downplay it, you know? [laughs]

    29. VE

      No, that was good. That was good. See, men, men do good with a downward inflection.

    30. JS

      Yeah.

  8. 19:1622:06

    Your Vibe Teaches People How to Treat You

    1. JS

      thing. A lot of us, when you're attracted to someone, your heart rate goes up, you start breathing shallower, and you're about to say it in a re- like, you go, "Hey, hey."

    2. VE

      Hey.

    3. JS

      Like, we're like, that's the reaction because you're so nervous.

    4. VE

      And this is why we don't have enough couples.

    5. JS

      [laughs] Yeah, this is the reason.

    6. VE

      [laughs] This is the reason.

    7. JS

      'Cause the way we're saying hey, yeah.

    8. VE

      Yeah, be-

    9. JS

      So what do we do when you're like-

    10. VE

      Okay

    11. JS

      ... when you're feeling that, like, attraction, maybe you've even built up to it. You've been going to class every day for 30 days-

    12. VE

      Ugh

    13. JS

      ... and this guy's turning up three times. You're trying to send the cue.

    14. VE

      Yes. Okay. So luckily, one is now that you know it, it's gonna be very easy for you to hear yourself do it. So at home, if you wouldn't mind trying this with me. I want you to hear the highest end of your range versus the lowest end of your range. Everyone has a natural range. So first let's start with the highest. So take a deep breath and say hello at the top of your breath. Hello.

    15. JS

      Hello.

    16. VE

      That is our natural highest end of our range. I never want you to sound like that.

    17. JS

      [laughs] I never sound like that.

    18. VE

      You don't. Right, maybe your dog.

    19. JS

      Yeah, yeah.

    20. VE

      Right? I see people go, "Hello" to their dog.

    21. JS

      Yeah, maybe to a baby.

    22. VE

      Fine.

    23. JS

      Actually, you're right. To my niece and nephew.

    24. VE

      Babies.

    25. JS

      And they look at me like, "Stop talking to me like that."

    26. VE

      Babies and dogs.

    27. JS

      Yeah.

    28. VE

      Totally fine.

    29. JS

      Yeah.

    30. VE

      Babies and dogs.

  9. 22:0623:47

    Speak with Power: Unlock Your Full Vocal Power

    1. JS

      I think a lot of people listening right now, they might be thinking, "But I want to be accepted for who I am."

    2. VE

      Yeah.

    3. JS

      What's the difference between who we are-

    4. VE

      Yeah

    5. JS

      ... and how we choose to present ourselves? Because I think people get confused. They go, "Oh, but I, I am that kind of person who's nervous and anxious and everything," but that's not who they are.

    6. VE

      I don't believe in fake it till you make it. It's not a concept I've ever-

    7. JS

      Yeah, me neither

    8. VE

      ... resonated with. And so notice how I didn't say, "I want you to be like Elizabeth Holmes and go, 'Hey.'" I can't even do it. H- how did she do it?

    9. JS

      I don't know. [laughs]

    10. VE

      She was so, like, she faked-

    11. JS

      Yeah

    12. VE

      ... that low tone. No, I wanted you to find the lowest end of your natural tone.

    13. JS

      Mm.

    14. VE

      First is I don't believe in fake it till you make it. Second is I want you to sound like your most confident self. So f- if for you, that is a hey, cool, girl.

    15. JS

      [laughs]

    16. VE

      Cool. I'm for it, right? [laughs] Like, I will-

    17. JS

      Yeah.

    18. VE

      I... If that is you and that's how you go, I will take it. So I want you to feel like you, but I also want you to find your resonance point.

    19. JS

      Mm.

    20. VE

      It's called a maximum resonance point.

    21. JS

      Mm.

    22. VE

      That's speaking with, and this is for both dating and work, that's speaking with this part of your voice that is open and full of power and volume and space. And don't we all wanna operate that way?

    23. JS

      Yeah.

    24. VE

      Like, I think everyone is more themselves when they have space in their bodies, when they're taking up their space, when they have breath, and that translates to everything.

    25. JS

      Yes.

    26. VE

      It translates to my face. It makes my face more open. It makes my jaw more relaxed. It makes my shoulders more relaxed. So what I'm kind of hoping is we're finding that part of you that's like, ooh, resonance.

    27. JS

      Yes.

    28. VE

      Like, that's where presence comes from.

    29. JS

      Yeah, that's a great answer, and, and what's really good about it is also that if that person says hey back,

  10. 23:4729:49

    3 Conversation Starters That Actually Work

    1. JS

      you're now not at this crazy level of-

    2. VE

      [laughs]

    3. JS

      ... nervousness and anxiety where you can't... Now you're in shock-

    4. VE

      [laughs]

    5. JS

      ... and now you don't even know how to respond.

    6. VE

      Right.

    7. JS

      And then that ruins it. We were talking about one of my friends who's a comedian called Jared Freid. He has a podcast called You Up, and there was an episode where he was talking about sometimes it's hard to spark up a conversation with someone at a class and, and he was saying it's good to just go up to someone and say something likeTough class, right? Like, you know, whatever it may be. Like, something to find some mutual ground before you hit it off, and I think even that, saying that in this tone could help

    8. VE

      Okay, so I love this tip. So you say, "Hey," and, and, and it's like, "Hey, hey." Cool.

    9. JS

      Yeah.

    10. VE

      Then you wanna use... Again, I like a blueprint. I need specific groundwork. I don't like to guess. So here's your next step, is a context cue. So a context cue is when you use a conversation starter that's something that you both share. If you don't know someone, you don't know what you share, so the one thing you can share is the context you're in, right? So that could be, "How do you know the host?" if you're at a party.

    11. JS

      Yeah.

    12. VE

      Right? It could be, "How do you like the food? How do you like your wine? Oh, that coffee looks great. Wow, this is a tough class." Right? So it's something in context because actually that's a secret me too moment. So this is the next effect. So what we're fighting in dating, signal amplification bias. More signals are better. You are not being obvious, right? You think you're being obvious, you're not. It takes 29 signals. You can count them in your head if [laughs] you want, okay? So that's the first thing we're fighting. Once we've managed that and we're really clear, the second thing we're trying to meet is a psychological effect called the similarity attraction effect. What this is, is that we like people who have similar values and motivations as us. What's important about this is every time we have a me too moment, like, "Oh, we ha- what, what, we have that?" It builds, like, a little string between us.

    13. JS

      Mm-hmm.

    14. VE

      Like, I literally envision when I'm in conversation, like, we're handing each other threads. I call it thread theory. Like, we're handing each other threads, and the more threads that are back and forth, the more connected we are.

    15. JS

      Ooh, I like that. Yeah.

    16. VE

      Like, that, that's the visual I use.

    17. JS

      That's good.

    18. VE

      So what is the very first question I said to you when I met you outside, was, "You know, I think we have some, some friends in common."

    19. JS

      Yes.

    20. VE

      Because I knew that that was a thread.

    21. JS

      Mm-hmm.

    22. VE

      That we could be like, "Yes, we both love those people." And that made it just really easy. I didn't say, like, "How's the weather?"

    23. JS

      Yeah. [laughs]

    24. VE

      I didn't do that, right?

    25. JS

      Yeah.

    26. VE

      So whatever you can do to create as many me too moments as possible. That could be raving about a mutual friend. That could be raving about how great this class is. That could be, "Ugh, the wine is so delicious," or, "The wine is terrible." Right? [laughs] Like-

    27. JS

      Yeah, yeah

    28. VE

      ... either one. So all... Your entire goal in this part of the conversation is me too moments, and your questions should be geared towards that because here's where awkwardness happens. You're in a conversation and you have no goal. [laughs] You're like, kind of like, "What do you do? Where are you from?" You know, and it's like these scri- socially scripted dead-end conversation starters. So instead, I want your goal to be, I want to them to say, "Me too," or I wanna say, "Me too."

    29. JS

      That's a great goal.

    30. VE

      That's it. And it's very low pressure 'cause all you're doing... And then your questions have intention, right? Like, if everything is on purpose, if everything is intention, then our questions are searching for similarities. And this is the last step, and this is for dating, for friendship, even a little bit for work relationships as well. The last step is, can you find authentic reasons to like them? And I mean aggressively like them. I think that awkwardness, the reason I was so awkward for so long is I was asking the wrong questions and I didn't know what to listen for. The last... This study completely changed my life, changed the way I interact. I was never a cool kid. [laughs] I was never popular. And I-

  11. 29:4931:17

    Making Friends Doesn’t Have to Be Hard

    1. VE

      for it and-

    2. JS

      I like that you did that and said that because I do the same thing.

    3. VE

      Oh, do you?

    4. JS

      So no, literally, it's exactly the same thing.

    5. VE

      Can we be friends, Jay?

    6. JS

      Yeah, I know, but like-

    7. VE

      I like you. [laughs]

    8. JS

      And that never hap- and I love that because to me it's... I, I have so many friends in LA that when I met them first time I said, "I think we'd be great friends, and I'd love, I'd love to see if that's true." And, like, now seven years later, whenever we're out and everyone will be like, "Oh, well, how did you two meet?" And then my friends will always try and be polite and be like, "Oh, yeah, we just met through..." And I'm like, "No, no, no. Let me tell the story."

    9. VE

      [laughs]

    10. JS

      "I said that I liked you [laughs] and I wanted to be your friend." And-And I love living that way because I think it makes life so clear, it makes life so easy. Everyone knows where everyone's intentions are.

    11. VE

      Yeah.

    12. JS

      And if someone is too cool for me or doesn't like that, at least I know.

    13. VE

      Also, like, I'm, I'm allergic to it.

    14. JS

      Yeah.

    15. VE

      Like, I don't do well with too cool people.

    16. JS

      Yeah.

    17. VE

      Like, if you can't even show me your liking or you're kind of wanting to put a wall up, we're not gonna be good friends.

    18. JS

      Mm-hmm.

    19. VE

      Because I love level three conversations. I like vulnerability, I like oversharing. So that's like a test also is like, "I think we would be good friends. I like you." And if they're like, "Ugh," I'm like, "Cool."

    20. JS

      [laughs]

    21. VE

      Like, that's cool. Like, I would rather take the shot than miss it.

    22. JS

      Yeah.

    23. VE

      And so I think, like, if you're listening, I think it's, like, let's... If you like someone, like, show it. Search for those me too moments, and then if you like them... Well, first of all, search for reasons to like them. Then if you like them, say it. That right there is, like, the best way to try to find your people.

    24. JS

      Mm.

    25. VE

      That's gonna find them.

  12. 31:1733:30

    Why Compliments Alone Don’t Build Connection

    1. JS

      The me too goal is a real switch because I think a lot of us when you approach someone, if you don't ask about the weather, you usually try and compliment someone, and that doesn't work. Vanessa, tell me why compliments don't work.

    2. VE

      We all want to be complimented, but it makes us feel very uncomfortable, right? Like, there's this weird compliment economics where it's like, "Please compliment me, but don't." It's weird, right? [laughs] And it also... It, it creates an odd hierarchy a little bit-

    3. JS

      Right

    4. VE

      ... where if you're complimenting someone, it separates you. And also, you're putting them in the position of receiving something they might not be ready for, especially I believe in if you're gonna compliment someone, compliment them some- on them on something that you share.

    5. JS

      Yes.

    6. VE

      Right? So be like, "Oh my gosh, I have those shoes. I love them too," right? "Are we twinsies?"

    7. JS

      [laughs]

    8. VE

      I mean, I guess men don't usually say twinsies. But like, like, "Oh, my gosh."

    9. JS

      I'm gonna try it now that you've said it.

    10. VE

      Try it. Try it.

    11. JS

      [laughs]

    12. VE

      Please try it.

    13. JS

      Yeah.

    14. VE

      "Twinsies."

    15. JS

      [laughs]

    16. VE

      Just, like, see how your male friends respond. They're gonna be like, "Yes." [laughs]

    17. JS

      [laughs]

    18. VE

      So I think that if you're gonna compliment, compliment on a shared similarity. Then you can kind of celebrate together.

    19. JS

      Mm-hmm.

    20. VE

      If you're complimenting someone one way, you're actually putting them farther away from you, not closer to you.

    21. JS

      That distance and hierarchy makes so much sense, especially when someone's new. It's different if you know someone. But if you randomly go up to someone and go, "Oh, I really like the color of that dress"-

    22. VE

      Yeah

    23. JS

      ... what are they gonna say?

    24. VE

      I'm like, "Thanks."

    25. JS

      "Thanks," exactly. And now it's like, oh-

    26. VE

      No, actually worse. Worse. If you were to say, "Oh, Vanessa, I like the color of your dress," I'd be like-

    27. JS

      And I do, by the way. But yeah

    28. VE

      ... "Oh, thank you."

    29. JS

      Yeah.

    30. VE

      I'd be like, "I like your color too."

  13. 33:3038:36

    Break the Ice Without Sounding Like Everyone Else

    1. JS

      And that's what I like about your goal. I really, really like that advice, and I hope everyone uses it. We're trying to get a me too, and you have to have a goal to every conversation. The goal cannot be, let me get to the next question-

    2. VE

      That's it

    3. JS

      ... which is usually where we get stuck, which is like I'm just gonna live in this, like, jumping relationship between, like-

    4. VE

      Checklists. Do, do, do, do, do.

    5. JS

      Yeah, yeah.

    6. VE

      Yeah.

    7. JS

      Yeah. And it's, and it's like, yeah, where did you grow up? What do you do for work? Do you have any siblings? Like, all these questions that just-

    8. VE

      Right

    9. JS

      ... you know.

    10. VE

      Okay, so let's, let's, let's play this out.

    11. JS

      Yeah.

    12. VE

      Let's go even deeper.

    13. JS

      Let's do it.

    14. VE

      So let's say that someone's doing that to you.

    15. JS

      Mm-hmm.

    16. VE

      Okay? So there's two sides of a conversation. All my students are high achievers, very smart, a little awkward sometimes. Mm, those are my people.

    17. JS

      [laughs]

    18. VE

      So what happens is they work on their people skills. They're like, "Yeah, Vanessa, like, I got it. I got, I got the context cues, I got my conversation starters. I'm available," [laughs] whether that's in work or at play. And then they're with someone who's doing that to them, right? You're with someone who's like, "So where are you from? W- uh, you have a lot of siblings?" Okay, so here's how you break that social script. One is I want you to think of, what are the three questions that you're asked most? So I have the same questions I'm asked over and over again in social s- social settings, and it's usually what do you do, where are you from, how'd you get into that line of work? That's a big one I get.

    19. JS

      Yeah.

    20. VE

      Okay. So the biggest mistake you can make is you are bored by those answers and you show it. "Oh, I'm from LA. Ugh. Mm. Mm." It's like, mer mer, right?

    21. JS

      Yeah.

    22. VE

      It's like-

    23. JS

      Yeah

    24. VE

      ... it, yes, yes, I'm from LA, but it, it ends the conversation. So w- I want you to think of, what's a way that you could answer that question that gives a hook or a story or it's a funny moment and it is a bridge to you asking them something else back?

    25. JS

      Yeah.

    26. VE

      How can you answer those questions that's going to slightly shift or transform the conversation and makes you more charismatic? So I even think, like, if someone were to ask you how are you, you can answer it, "Oh, seven out of 10 today."

    27. JS

      [laughs]

    28. VE

      Right? Or like, "Better on the inside than the outside."

    29. JS

      [laughs]

    30. VE

      Right? Like, whatever it is. [laughs] Like, just, like, break the script.

  14. 38:3640:48

    Stop Trying to Be Interesting, Do This Instead

    1. VE

      go well, right?

    2. JS

      What- what I love about that is we often put so much pressure on people to be interesting, and pressure on ourselves to be interesting.

    3. VE

      Yeah.

    4. JS

      And we think it's about having this unique conversation starter or this amazing point of view or this debate that w- you know, it's... I- I feel like we put so much pressure, like we gotta start giving a TED Talk to the person-

    5. VE

      Yeah

    6. JS

      ... sitting next to us, and actually, that disengages them.

    7. VE

      Yeah.

    8. JS

      I love the guessing game.

    9. VE

      Yeah.

    10. JS

      I think it applies to any of those three questions you just shared.

    11. VE

      Yeah, all of them.

    12. JS

      Of like where do you come from, where do you live now?

    13. VE

      Yeah.

    14. JS

      All of that. And it makes it so much more fun, and you get a sense of what someone's personality is.

    15. VE

      Mm-hmm.

    16. JS

      And I like the interactivity. It's almost like, I'm sure you feel this way, when you're on stage a lot and you're talking to an audience, my least favorite thing is someone saying, "Give a 60-minute keynote and don't engage the audience in the conversation."

    17. VE

      Totally.

    18. JS

      Because all of a sudden it's one way, and I think that's what we think interesting conversations sound like, where we can just talk about our lives and come across interesting.

    19. VE

      Yeah. I also think it's so much pressure to be interesting, because what is interesting is different for different people. And so if you're trying to be interesting, it's worse than fake it till you make it. It's what do I have to do to perform for you? And I don't think interactions should be a performance. They should be intentional and you're building towards something, which is do I belong? Do I feel accepted by you?

    20. JS

      Mm-hmm.

    21. VE

      And this is like a question that I want everyone to ask themselves, especially when you think about those first impression words. Sometimes people who trigger you badly, it's because you don't feel safe. I don't mean necessarily physically safe, I mean emotionally safe, where there's, um, topics that you're a little scared to bring up, or there's things you walk on eggshells 'cause you just don't know how that's gonna go. And so the other test you have as you're doing this back and forth, you're getting to know them, is do I feel safe to share my real answer? Do I feel safe to answer something that's not on script?

    22. JS

      Mm-hmm.

    23. VE

      That's like not what everyone else would answer. Do I feel safe to not be interesting? Right? Like if we have this pressure of being interesting, it's a performance. If you're like, "I'm just gonna answer and like this may or may not like click with you," then that's the ultimate belonging, I think.

    24. JS

      Yeah, yeah. What

  15. 40:4844:32

    The Art of a Smooth and Respectful Exit

    1. JS

      if, what if you're in one of these conversations and you want it to end?

    2. VE

      Oh, yeah.

    3. JS

      Where like you're just like, "I want this to end. I've been looking around."

    4. VE

      [laughs]

    5. JS

      "I'm trying to just edge towards the door, like side step."

    6. VE

      Oh, I got you.

    7. JS

      Like I'm trying to figure it out, but like this guy's hitting on me, this girl's talking to me, this person's just wasting my time. I'm in this bar, I'm in this gym.

    8. VE

      Okay.

    9. JS

      What would I do?

    10. VE

      This is called the art of a graceful exit. [laughs] And it is a skill. You have to learn it, because there is gonna be times where you're just not with your person, and that's okay. Okay, so here's what you do. It's three steps. Okay, step number one is you begin to non-verbally signal that you want out, okay? So we're, we kind of subconsciously pick up on these cues. So first is you wanna point your toes towards the door. When we're aligned with someone, we typically angle our toes towards the person. When we're not into someone, we typically angle our body and our toes outwards. Funny anecdote here is we also tend to ang our, angle our toes towards the person we have a crush on-

    11. JS

      Oh

    12. VE

      ... or the most interesting person in the room. So whenever I'm like at office parties, I can almost always decide the office crushes.

    13. JS

      Fascinating, magical.

    14. VE

      Because people will subconsciously, even if they're in conversation, they'll be pointing towards the person they like the most. So when you move your toes towards the door, it's just... it subtly indicates that your body is angled outwards. And then I also want you to make less eye contact, right? So that could be an overhead gaze. I would never normally do this in a good conversation, but you wanna s- s- subtly signal to someone, "I need a break," right? "I need to break off." So then you're overhead gazing. You're gonna glance at the door or the bathroom. That is also another very small signal, "Oh, I'm disengaged." Okay, so that's step one is non-verbally signal. Second is you're gonna use verbal cues. The thing that I want you to do is ask for future plans. When someone is in a conversation-

    15. JS

      Yes

    16. VE

      ... they're very present. When I would like to go, I'll be like, "What's your plan tomorrow?"

    17. JS

      Yes.

    18. VE

      "Got any big plans for the weekend?" Because wait, this is step number three. They're gonna then answer, you know, what is their plan tomorrow, what is the plan for the weekend. Then I'll be like, "Well, have so much fun-

    19. JS

      Yes

    20. VE

      ... tomorrow or this weekend. It was so great talking to you and I'll see you later."

    21. JS

      [laughs]

    22. VE

      Three steps.

    23. JS

      Yeah.

    24. VE

      And the final step is just wish them well-

    25. JS

      Yeah

    26. VE

      ... on those future plans. Thank them for the conversation. Give them a handshake or a high five and then say, "I'll see you later."

    27. JS

      Yeah, that's great because you can't always just be like, "Oh, I'm just gonna go get dessert," 'cause you might not be... You can't be like, "Oh, I'm leaving."

    28. VE

      Or, "Oh, well I'll coming with... I'll come with you."

    29. JS

      [laughs]

    30. VE

      [laughs] "I'll come with you."

  16. 44:3247:41

    Use These Nonverbal Cues to Steer the Conversation

    1. VE

      [laughs]

    2. JS

      67%.

    3. VE

      Longer, yeah.

    4. JS

      That makes so much sense. I do it in the podcast all the time.

    5. VE

      Yes.

    6. JS

      And I've actually been in podcasts where the interviewer, some interviewers are trained not to nod at all, and I find it really hard to talk to someone like that.

    7. VE

      Agreed

    8. JS

      ... where I have to talk. And yeah, if I speak to someone who's not nodding at all, I find it really challenging.

    9. VE

      It's, it's ... So this is a really important thing, is when we're talking about cues, there's a cycle. It goes decode, encode, internalize.

    10. JS

      Ooh.

    11. VE

      So you are s- sending me cues. That is called encoding. So encoding is sending signals to someone else. You're sending me signals of warmth. Nodding is a warmth cue. Head tilting is a warmth cue, right? So that's warmth. So you encode me that signal. I decode it. "Ah, he likes this answer." I internalize it. Keep talking. And so this cycle goes on and on. If someone is stoic or mute or they under-signal, it kinda breaks that cycle.

    12. JS

      Right.

    13. VE

      And it isolates the other person. I work with a lot of leaders, and they're, they wonder why their team doesn't, like, open up to them [laughs] or why they're seen as intimidating or cold, and it's because they ha- they are under-signaling. They are not sending enough warmth signals to make the other person feel like there's this connection. The other way that decoding, encoding, internalizing works is negative cues. So muting is one. It stops the cycle. Positive is the next, where we're like, "Ah, this is going well." Negative is the other one. So there was a research study. They wanted to know if, how negative cues affect someone's physiology. So they devised a little experiment where they had a participant walk into a room of a bunch of other people, and they had someone in the room, a confederate, signal a sign of social rejection. So a social rejection cue is an eye roll. It's a scoff. Right? It's like a, a lip purse. They had them signal this towards this unsuspecting participant. And what they found was, once the participant, the moment they spotted the social rejection cue, their own field of vision increased. Their pupils dilated. What happens when that, when our pupils dilate is we can take in more of our environment. Like, our, literally their field of vision increased. Why? If we see a cue of social rejection, our brain is like, "Uh-oh, is anyone else signaling social rejection?"

    14. JS

      Yeah.

    15. VE

      "What did I do wrong, and where's my escape route?" Meaning that if we spot a negative cue, it changes our body.

    16. JS

      Yes.

    17. VE

      So if you're in an interview or on a date and you're like, "I don't f- I don't some- I don't feel great about this," listen to that, 'cause that is your body language reading part of your mind that picked up on a negative cue that your brain doesn't like. It could've been a subtle cue of social rejection. It could've been a vocal cue change that you didn't notice. It could be a, a negative facial expression or gesture. So for example, in that study, they were doing social rejection cues. But they even found if someone flashes a fear microexpression at you, so they widen the whites of their eyes and like that, w- we catch the fear. Like, our own amygdala begins to fire. And so if you feel uneasy with someone, listen to it, because it means that your body has picked up on something that it did not like that was a threat, and you should dig deeper into that.

    18. JS

      So let's say you, you were at the gym.

  17. 47:4154:28

    Spot Inauthentic Behavior Before It Costs You

    1. JS

      You said, "Hey." They said hey back. You ended up going out a couple of dates, right?

    2. VE

      Mm-hmm.

    3. JS

      You've graduated from the gym to a restaurant or a coffee shop-

    4. VE

      Yeah

    5. JS

      ... or whatever. And now you're on a date with that person, and you're trying to figure out whether they're lying or telling the truth.

    6. VE

      Mm-hmm.

    7. JS

      You're trying to figure out whether you feel good around them or not.

    8. VE

      Yeah.

    9. JS

      And you don't really figure that out until third or fourth date anyway-

    10. VE

      For sure

    11. JS

      ... 'cause f- you don't really know enough. You're not getting enough cues-

    12. VE

      Right

    13. JS

      ... going back to your point, especially if you're spending time with people in a very limited environment.

    14. VE

      Totally.

    15. JS

      So if you're seeing someone in a coffee shop or a restaurant or going to the movies or whatever it may be, you're seeing them for one and a half hours, two hours, and it's controlled.

    16. VE

      Mm-hmm.

    17. JS

      You start to spend more time with them.

    18. VE

      Yeah.

    19. JS

      What are the negative cues we miss because we're infatuated or attracted to someone?

    20. VE

      The research shows that it takes 200 hours to become close friends with someone. So a soul, a soulmate or a partner, it's even more. That's a lot of hours, and we tend to make very big decisions about a relationship in the first six hours. Not enough. And so what you said was really important is, first is I want you to get off script. Coffee shops, restaurants, those are very controlled environments. They've probably done those dates a lot. I want you to get off script. I want you to do what I call the car challenge, which is I want you to drive somewhere an hour away with them. [laughs]

    21. JS

      [laughs] Oh, wow.

    22. VE

      Okay?

    23. JS

      That's a lot of trust.

    24. VE

      Yeah. It's a ... Well, so you had three or four dates.

    25. JS

      Yeah.

    26. VE

      Right? And you're like, "Okay, I want to-"

    27. JS

      You gotta be safe. Yeah, you gotta feel safe.

    28. VE

      Yeah, gotta feel safe, right? So, but, but you're like, "Is this clicking? Are we clicking?" You might just be on script. It might be, like, just it's, it's too vanilla. It's too the same. Or maybe you are picking up on something. So the road trip challenge is when you pick somewhere an hour awayThat's a different activity. It could be hiking, it could be pickleball, it could be art class, it could be a wine tasting. Anything that's not restaurant or coffee shop, normal things. You have an hour there, about an hour activity, two hour activity, and an hour back. You're gonna find out in that setting how they drive or how they listen to you, how they stop, stop and get gas [laughs] stop and pick up some snacks. Like, we're trying to see them in a lot of different environments. How do they treat people? How do they treat your space? You wanna see them off script. That's the very first thing. Then you're gonna be looking for what I call cues of inauthenticity. Cues of inauthenticity is when your verbal does not match your nonverbal, and this is what liars do. So we do a lot of lie detection at Science of People because I'm fascinated by what are the cues that humans do when they're not telling the truth, and all of the lie detection cues are when there's incongruence. It means someone is saying something, but they're not showing it. So nodding is a good example of this. So we've found ... We, we have a little game we play with people in our lab where we ask them two truths and a lie. Share two truths about yourself and one lie. Sometimes people will say yes but shake their head no, [laughs] or say no but shake their head yes. That's an incongruence, and liars will often do this. So you'll ask, you know, "So what do you think of the new girl?" "You know, she's, um, she's great."

    29. JS

      Yeah.

    30. VE

      And they're shaking their head-

  18. 54:2857:48

    Why People-Pleasing Feels Safer But Actually Holds You Back

    1. JS

      Yeah. Uh, but, but you know what's really interesting about that is I think sometimes we all know that ... I know that there's a big difference between what you're sharing and teaching and people-pleasing.

    2. VE

      Mm.

    3. JS

      There's a big difference.

    4. VE

      Mm-hmm.

    5. JS

      But to the untrained eye, it's a fine line where people are now trying to get a reaction-

    6. VE

      Yeah

    7. JS

      ... and therefore they're starting to say things-

    8. VE

      Mm

    9. JS

      ... that they may not mean, which is not what you're suggesting at all.

    10. VE

      I also think, like, I look at people-pleasing as our deep desire to be liked.

    11. JS

      Yeah.

    12. VE

      It is so safe for us to be liked. And so when I look at the research ... So research from Princeton University found that as humans, we are trying to answer two basic questions about other human beings: Can I trust you, and can I rely on you? We are constantly trying to assess people's warmth and competence. Warmth and competence makes up 82% of our judgements of people. 82%. And so warmth is actually what we're talking about here, in that-Most people have an imbalance of warmth and competence. We're very high in warmth, maybe not as high in competence, or we're signaling a lot of warmth, but not signaling enough competence. Highly warm folks, people who are off the charts in warmth, their primary desire is to be liked. Highly competent folks, this is a lot of my students, they want to be right. So a highly competent person, they're very at work, they wanna be on agenda, they wanna get it right.

    13. JS

      Mm-hmm.

    14. VE

      You know you're in a relationship with a highly competent person if they constantly Google fact-check you.

    15. JS

      [laughs]

    16. VE

      Right? They're less concerned about you liking them, but they just wanna make sure they get the facts right.

    17. JS

      Mm.

    18. VE

      A highly warm person wants you to like them, which means they often sacrifice their credibility to be liked.

    19. JS

      Yeah.

    20. VE

      That is actually what people-pleasing is, in my opinion.

    21. JS

      Right.

    22. VE

      I think people-pleasing is-

    23. JS

      Right

    24. VE

      ... someone who goes, "I so wanna be liked that I'm willing to throw my competence [laughs] out the window-

    25. JS

      Yeah

    26. VE

      ... just so that you like me." They're sacrificing the need to be liked for their need to be respected.

    27. JS

      Mm.

    28. VE

      I say to people-pleasers, what true communication is is showcasing both. You can be both liked and respected. You can be both friendly and credible. You can be assertive and also be nice.

    29. JS

      Mm-hmm.

    30. VE

      One of my most popular videos is A Nice Person's Guide to Being Assertive, because you don't have to sacrifice one for the other. And so for my people-pleasers, what I would say is, your goal sure is to be liked, but it's also to make sure that people respect who you are and your values. So if you're having conversations with me too moments, what you're actually doing is, "Do you value that?"

  19. 57:481:00:04

    How to Tell If Someone’s Lying (Without Saying a Word)

    1. JS

      And we do it, and people do it to us.

    2. VE

      Yeah, yeah.

    3. JS

      Right? Like, if we're all honest, like, everyone kind of does it. Someone may overtly do it on a date especially, especially in the beginning-

    4. VE

      Yes

    5. JS

      ... and then you realize afterwards that they didn't really know what that was or loved that type of food or-

    6. VE

      Or you accidentally have lied.

    7. JS

      Yes.

    8. VE

      And they pick up on your lie.

    9. JS

      Yeah.

    10. VE

      Right? So you're like, "I, I love cats. I love them." Now, I'm allergic to cats, but if I'm like, "I just love a cat."

    11. JS

      Yeah.

    12. VE

      And the other person's like, "Ugh." And they got this signal in their body that was like, "I don't, I don't know about this person." But actually it was 'cause you were just trying to be likable.

    13. JS

      Mm-hmm.

    14. VE

      And I would much rather you say, "You know what? I love the idea of cats too."

    15. JS

      Yeah.

    16. VE

      "But I'm allergic."

    17. JS

      [laughs]

    18. VE

      Right? And then everyone laughs-

    19. JS

      Yeah, yeah

    20. VE

      ... and it's okay, right? And if that's a deal breaker for them, wouldn't you rather know?

    21. JS

      Totally.

    22. VE

      Like, in dating especially, I would rather you create allergies for the person.

    23. JS

      Mm.

    24. VE

      So my approach to dating, I have a couple of single friends, is I'm like, "Don't be liked by everyone. Don't have a profile or go on a first date and try to be the most liked person. In fact, if you have things that really matter to you, share them up front." I had a friend who was trying to date and was having a lot of trouble, and I'm like, "What are you putting in your profile a- about you?" And it was the most vague, generic, like, "I love beaches."

    25. JS

      [laughs]

    26. VE

      It's like, everybody likes a beach.

    27. JS

      Yeah.

    28. VE

      Like, everybody likes that. You know, she had all of it. And I said, "Get really specific. You know, like, you love beaches, but what do you hate?"

    29. JS

      Yeah.

    30. VE

      She's like, "I hate camping." I'm like, "Say it."

  20. 1:00:041:03:46

    When Narcissists Feel Like the Most Charismatic People

    1. JS

      I wanna go into the part you mentioned there of manipulation.

    2. VE

      Mm.

    3. JS

      Because I think people who are charismatic and narcissist often have quite similar traits.

    4. VE

      Mm-hmm.

    5. JS

      Or at least today we talk about them in that way.

    6. VE

      Yeah.

    7. JS

      And it's hard, because some people just have that power and control and feel like they're almost moving everyone else around like they're pawns. And often it can be quite magnetic. We can be quite drawn to it at first, because it feels... Yeah, it feels like there's awe and reverence, and there's this feeling of, wow, you blow me away, and-

    8. VE

      Yeah

    9. JS

      ... you have so much magnetic energy, only to realize it was manipulation and narcissism. How do we tell the difference between charisma and narcissism?

    10. VE

      This is why I like the CAR test, is typically narcissists have a pattern. Narcissists blow you away with their charisma at first. You are just in awe. They know how to signal warmth and competence. They're finding me too moments. You're like, wow, I'm clicking. And their confidence is contagious. We love to be around highly confident people, which often narcissists are very confident. So in that first hour, two, three hours, we're blown away. Then typically they go one of two ways. The first way is narcissists, if they don't get what they want, even a little bit, they go into victim mode. So nar- there's, there's a misunderstanding about narcissists, which is that they're always confident. When a narcissist doesn't get what they want or doesn't get what they feel they deserve, and listen for that word with narcissists, "I don't deserve this kind of treatment. I deserve something better. I'm worth more." Be very aware of those words. If they don't feel like they get what they deserve or, or they're not getting what they're worth, they become victims. Listen for that victim language, because narcissistsWill sometimes be very charismatic, but they're playing the victim card. And the victim card is really dangerous because then it's everyone else's fault, and then all of a sudden you're enabling it. You're like, "Well, I have to protect you. You're so charismatic." And that's how they are manipulative with people is they play the victim card, and you wanna protect them.

    11. JS

      Yeah.

    12. VE

      So be very careful of that dynamic because I think that we often are like, "Well, she's not a narcissist, she's suffering."

    13. JS

      Yeah.

    14. VE

      "She needs my help." Hmm, that is often actually a narcissist, is they're playing the victim because they want your help, and that makes them feel good. That's one pattern. The second pattern is that narcissists can be high-conflict people. A high-conflict person is they're very charismatic, and they blow you away with their charisma, but they create all these little disagreements, fights. They create conflict around them, and they step, and they back up, and they go, "I don't know. I don't know how that happened." But they're constantly stirring or stoking conflict. Watch out for that.

    15. JS

      Yeah.

    16. VE

      That's the other reason why those car trips, getting out of restaurants and coffee shops is it's very easy to not have conflict in those very controlled settings. But if someone cuts you off on the road or someone shortchanges you or someone's late, you get to see, oh, wow, they play victim or, um, they're creating conflict where there doesn't really need to be conflict. So then when they're brainstorming in the car... 'cause there's something that happens when you're next to someone.

    17. JS

      Yeah.

    18. VE

      I think they verbalize differently. Like, typically women like to dyad, have conversation like this, face to face. Men sometimes like to have conversations side by side. It's why they like talking at a bar. It's 'cause they're side by side. They like talking on a walk or a hike. They like talking in a car. So sometimes if you're next to someone and they're just driving or you're driving and they're listening, they'll say things they wouldn't normally say in a, in a face-to-face dyad. And you might hear, "Oh, that's interesting, those patterns. I, I didn't know that you felt that way about that thing." And so you wanna make sure that you're looking for those secret patterns of manipulators, not just the obvious ones.

  21. 1:03:461:04:45

    Want to Really Get to Know Someone? Take a Road Trip

    1. JS

      Yeah. That, I mean, that... What you just said there about the way we sit and speak to people, it's a lot more easy to be open with someone if you're not staring eye to eye.

    2. VE

      Absolutely.

    3. JS

      Especially for men, I assume.

    4. VE

      Yes.

    5. JS

      And there's a sense of... Yeah, there's a sense of we're kind of moving in the same direction rather than against each other-

    6. VE

      Mm-hmm

    7. JS

      ... that kicks in. I think there was a s- there was a story about how Steve Jobs always used to do walking meetings like that.

    8. VE

      Yes.

    9. JS

      He always wanted to walk side by side with people.

    10. VE

      Yes. Yes, so I, um, like, w- with friends, I... or b- even if business friends come into town, I always ask for a walk and talk.

    11. JS

      Yeah.

    12. VE

      Always. And I never say, "Let's get coffee." I'm always like, "Let's get tacos."

    13. JS

      Yes.

    14. VE

      Like, just to, like, break it up, break the script a little bit. And I do find there's something about walking and movement-

    15. JS

      Mm-hmm

    16. VE

      ... that also you have more breath. You're looking around. I, I have a secret feeling that when I walk and talk with someone, they're more creative.

    17. JS

      Yeah.

    18. VE

      They're, like, more open-minded. Like, they, they go places that we could never have gotten, I swear we could have never gotten over a coffee.

    19. JS

      Yeah. Yeah, I agree.

  22. 1:04:451:08:23

    How Dopamine Makes You More Memorable

    1. JS

      I, I think the big thing I'm taking away is this off-script idea.

    2. VE

      Yeah.

    3. JS

      It's this breaking the script. It's interrupting the pattern.

    4. VE

      Yeah.

    5. JS

      Because we're all so caught up in our patterns. And by the way, that makes you boring as well.

    6. VE

      Totally.

    7. JS

      It makes you less interesting. Just as you said earlier, if you're being asked the same three questions, it's hard to answer them in an interesting way. It's hard to make how many siblings you have-

    8. VE

      [laughs] Right

    9. JS

      ... an interesting conversation on the 37th time over coffee.

    10. VE

      But when they're guessing, it's always interesting. [laughs]

    11. JS

      Exactly. And that's wh- and that's what I love, how you've interrupted the pattern, whether that's through the questions you ask, whether that's through gamification, whether it's through changing the path, the way you're connecting.

    12. VE

      And also, let's get to the chemistry of this. When you give an exciting answer or a different answer, you are creating dopamine. Now, dopamine does a lot of things in our bodies, but in conversation, dopamine is the chemical of motivation and excitement. So if I asked you a question or answered a question in a different way, I highlighted a neu- a new neural pathway. My brain went, ooh, something new. And that dopamine does a couple things. One, it gets you excited. It makes you feel more positive. Two, it... Dr. John Medina found that dopamine makes you more memorable.

    13. JS

      Mm-hmm.

    14. VE

      So if you're in conversation and someone's gone on 50 first dates or, like, you're in a business meeting... This, especially in business, I say to people, "Create dopamine in the boardroom." You've gotta make your presentation stand out. You've gotta create dopamine in an interview. If you're pitching, I work with a lot of entrepreneurs, you've gotta create dopamine in those investors. Because dopamine is what makes the brain go, "Oh, this person gave me pleasure. I wanna remember them."

    15. JS

      Mm.

    16. VE

      When you trigger dopamine, people are more likely to remember your name, what you talked about, and what you care about.

    17. JS

      Mm-hmm.

    18. VE

      So if you wanna be more memorable, the best thing you can do is try to create excitement moments for the both of you. Me too moments are typically excitement. That's the secret motivation about why I want you to have me too moments, and then also sharing stories. I kind of have, like, a story toolbox. I, like, keep all my favorite stories in a little note on my phone 'cause I just like telling them, you know? And so, like, start collecting or cataloging stories 'cause that, those are gifts for people. You tell a good story, someone's like, "Ha."

    19. JS

      Yeah. [laughs]

    20. VE

      Like, they, like, love it. Um, and then lastly is juice excitement. So when we talk about conversation starters, I have a couple favorites. So if you're gonna stop asking, "What do you do? Where are you from?" I love context cues. The other thing you can do with people you already know, especially at work, is ask, "Working on anything exciting these days?" So, like, I had this problem where I would see people who I kind of knew, like friends of friends or, like, family members I don't see all the time, and I'd be like, [smacks lips] "How's life?"

    21. JS

      [laughs]

    22. VE

      [laughs] You know, like, "What do you do?" So now I always ask, "Working on anything exciting these days?" That is a dopamine gift for their brain.

    23. JS

      Mm-hmm.

    24. VE

      'Cause in their brain then they have to go, "Oh," you broke their script. Exciting, exciting, exciting. They're literally searching their brain for something exciting. When they find it, they go, "Oh, yeah, you know, actually..." and they tell you.

    25. JS

      Mm-hmm.

    26. VE

      So you're actually, like, juicing dopamine. You're borrowing it from another area of their life. And by the way, if they say no, what a great opportunity for vulnerability.

    27. JS

      Mm.

    28. VE

      Like, I've asked it maybe one out of every 10 times. I'll say, "Working on anything exciting or have anything exciting coming up?" And they'll be like [sighs] No.

    29. JS

      Yeah

    30. VE

      And I'll be like, "Wow. What, what's going on?"

  23. 1:08:231:10:51

    Every Answer Can Be a Gateway to Connection

    1. JS

      that you gave the alternative because I've had a lot of people that I've, I've asked that question to lately-

    2. VE

      Mm

    3. JS

      ... and they actually feel so much pressure.

    4. VE

      Mm.

    5. JS

      Because I think we're living at this time now where everyone's doing something so big-

    6. VE

      Yeah

    7. JS

      ... which is what it looks like.

    8. VE

      Yeah.

    9. JS

      And so then when you ask someone that, they're scared that they don't have something big to say.

    10. VE

      Totally.

    11. JS

      And so they either shrink, and they actually get scared of that conversation. They go, "I don't really wanna talk about that." I, I get a lot of that sometimes. Or someone will like, "Oh, that's a lot of pressure. Exciting?"

    12. VE

      Yeah.

    13. JS

      "I'm just trying to get by."

    14. VE

      Yeah. [laughs]

    15. JS

      Right? Like, that happens.

    16. VE

      Mm-hmm.

    17. JS

      And it's interesting that even though it's such a better question than what do you do, how's life, how's it going, it can create some friction. And so I really like talking about it when it doesn't go your way.

    18. VE

      So I just wanna acknowledge, it takes courage to break scripts.

    19. JS

      Yeah.

    20. VE

      I know scripts are comfortable. Like, I know that the reason why we're like, "How are you? Good" is because it's safe.

    21. JS

      Mm-hmm.

    22. VE

      And so I want you to just acknowledge yourself if you're thinking about asking these questions, like, it does take some social courage. But it's worth it.

    23. JS

      Mm-hmm.

    24. VE

      And so yeah, we gotta harness, like, okay, it might be uncomfortable. You m- someone might not have a good answer to that or a good answer. I wouldn't say good answer. They might not have a, an exciting answer or they might be more vulnerable, but any answer is an opportunity for connection.

    25. JS

      Mm-hmm.

    26. VE

      Whatever they say, at least it's not a social script.

    27. JS

      Yeah.

    28. VE

      And your other option, so you can accept it with vulnerability, "Oh my gosh, tell me, tell me what's... Is, is it been hard? What's going on?" Or you can have your own answer. So I've asked someone that question and they're like, "Huh?" And they kind of are thinking about it. And I go, "Well, while you're thinking about it, here's what's exciting with me."

    29. JS

      Yeah.

    30. VE

      And then, and then I, I take the ball back.

  24. 1:10:511:13:10

    How Asking Better Questions Inspires Growth

    1. JS

      to answer it.

    2. VE

      I also, like, I just wanna make a, like a push here-

    3. JS

      Please

    4. VE

      ... if, if, if someone's willing to be brave, which is we are more interesting and exciting when we do exciting, interesting things. This means getting off social media. This means not watching the show everyone else is watching. This means getting up and trying different things. And so I also, like, a little side, like, just, ah, like I just wanna, like, share with the world is, like, may we all be always working on something a little exciting or a little interesting for ourselves. And if the side benefit is we have great conversations, great. When you become known for asking these questions, you also inspire others to do something a little bit courageous. And so for example, I have a friend that always, always, whenever we get together, he always asks, "What are you learning?" And the first time he asked me that question, I was like, "Huh?" [laughs]

    5. JS

      [laughs]

    6. VE

      I was like, "I'm learning to survive-

    7. JS

      Yeah

    8. VE

      ... [laughs] my kids." But now I know he's gonna ask me that question, and you know what? I'll be darned, I learn something every time before I see him.

    9. JS

      Yeah.

    10. VE

      Like, I will go find something to learn, and you know what? That makes me better.

    11. JS

      Yes.

    12. VE

      Like, he had the courage to ask me that question for the first time and me not have a good answer. And he, he rescued me. He, he talked about what he was learning. But now I am better for that question because I wanna learn something every time I see him. And speaking of work, I noticed... So my team is all over the world. Yay, Science of People team. We're all over the world, and I notice that... We have a team call virtually on Tuesdays. I noticed that, like, the first five minutes of our call was, like, this, like, kind of small talk, like a little bit negative, kinda awkward. And so I thought, you know what? We're gonna have a new routine that the moment we get on the call we all share tell me something good.

    13. JS

      Mm-hmm.

    14. VE

      And so our team meeting always starts with tell me something good. We go around and everyone shares something good, something small, something big. And not only does it make our team call so much more interesting because I learn the most interesting things about my team, but also one of my team members told me that Monday is her do something good day-

    15. JS

      [laughs]

    16. VE

      ... because she wants to have something good to share in the meeting.

    17. JS

      Yeah.

    18. VE

      So, like, be the person known for it. Like, do an icebreaker in your team meetings. I set an icebreaker every Monday in my newsletter. Every Monday I have a work appropriate, somewhat exciting, kinda interesting icebreaker that's a gift to you.

    19. JS

      Yeah.

    20. VE

      So, like, be the person known for bringing those icebreakers. And people might grumble, they might roll their eyes, but you know what? Secretly they like it.

    21. JS

      Yeah, of course they do.

    22. VE

      Secretly they like it.

    23. JS

      Yeah, yeah, yeah.

    24. VE

      And if they don't, they're not your person.

    25. JS

      Yeah.

  25. 1:13:101:15:10

    Discover Your Social Battery: Introvert, Extrovert, or Ambivert?

    1. JS

      [laughs] What was this week? Do you know w-what-

    2. VE

      Yeah

    3. JS

      ... give me some of the cues there.

    4. VE

      Yeah, yeah, yeah.

    5. JS

      Yeah.

    6. VE

      So, like, um, I always try to think of something that's, like, breaking the script but a little interesting. So, like, I think that this week was, um, are you an introvert, ambivert, or extrovert?

    7. JS

      Got it.

    8. VE

      Very helpful, by the way. [laughs] Like, you should know in your friend group and your work team who is an introvert, extrovert, or ambivert, because introverts get energy from being alone. And especially at work, they are more creative alone. So the worst thing you can do to an introvert is have a brainstorm meeting where you don't tell them what you're brainstorming. So you bring them into the room, and you're like, "Okay, guys, let's brainstorm all the big ideas for next year." And they're like... They're trying to think in their head. If you would just give them a little warning beforehand, they would come very prepared. So you should know who needs that warning time. Extroverts get energy from being with people. Now, at work how this shows up is if an extrovert has a good day, they wanna celebrate with people. They wanna hop on a call, they wanna pop by your office, they wanna chitchat your ear off. Good to know. If they have a bad day-They also wanna call you-

    9. JS

      [laughs]

    10. VE

      ... to chat or stop by your office. And so you need to know who's their person. It shouldn't be an introvert. And so this is, like, pair the extroverts together, [laughs] right? Like, I have a, a b- wonderful sales team, and they are my extroverts. And I'm not an extrovert. I'm an ambivert. And so they have a Slack channel that I don't even know how to log into Slack.

    11. JS

      [laughs] Me too.

    12. VE

      Right? Like, I c- I cannot. I cannot Slack.

    13. JS

      Yeah.

    14. VE

      I don't know if it's a verb or it's a noun, but I can't do it. But they love it, and they're all extroverts together. And so I'm like, "Go be extroverts, my salespeople. Yes." So you should be very purposeful. So that question, and at what my readers have told me, is it's sparking-

    15. JS

      Yes

    16. VE

      ... these conversations of, like, how can I serve you?

    17. JS

      Yes.

    18. VE

      Like, you're an introvert, so if you're having a bad day, do you want space? Like, introverts, if you give them bad news, and then you're like, "Any questions? Wanna talk it through?" They're like, "No."

    19. JS

      Mm.

    20. VE

      So the best thing is, like, give them the bad news and be like, "Like, why don't you take a day or two. We'll regroup on Thursday." So, like, just the way that we communicate, if we just talk about it, we're honoring everyone. We're serving everyone.

    21. JS

      I've always struggled with that because everyone

  26. 1:15:101:19:07

    You Might Be an Ambivert and That’s a Superpower

    1. JS

      in my life thinks I'm an extrovert.

    2. VE

      I n- yeah, but I-

    3. JS

      But I-

    4. VE

      No

    5. JS

      ... get energy when I'm alone. I work on my own. I don't like working groups and brainstorms.

    6. VE

      Totally.

    7. JS

      It's not my vibe.

    8. VE

      Totally.

    9. JS

      I have to dive deep on my own.

    10. VE

      Yeah.

    11. JS

      I like dealing with problems on my own.

    12. VE

      Yeah.

    13. JS

      So I'm not, but I'm not an introvert. I'm an ambivert.

    14. VE

      Yeah.

    15. JS

      Why? What's the difference?

    16. VE

      Okay, so 80% of people are ambiverts, so it's actually most people. Very few people are true introverts and true extroverts. We don't talk about ambiversion enough. Ambiversion is a superpower. Ambiversion means that around the right people, you get energy, and around the wrong people, you lose energy. [laughs]

    17. JS

      I'm in.

    18. VE

      Yeah. A- and around the right situations, you get energy. Okay, so if you're an ambivert, it also means ambiverts are able to dial up. Right? This is why oftentimes ambiverts are mistaken as, like, outgoing introverts-

    19. JS

      Yeah

    20. VE

      ... or, like, social introverts, which is, you can dial, right? Like, you can dial for two hours. But, like, if I go to a happy hour, and people are always like, "What are you talking about awkward?" They don't know that I spent two hours flat on my back in the hotel room. [laughs] Do you know what I mean? Like, they don't see the recharge process 'cause ambiverts have this power. We can dial up, and we can mirror and match. Ambiverts are usually highly empathetic. We are chameleons. We are social chameleons. So ambiverts have this amazing skill where they can dial up to match an extrovert energy. They can be the life of the party if they want to, but they also can have these beautiful, quiet, introvert conversations. But they need a lot of recharge time in between.

    21. JS

      Mm.

    22. VE

      And so I say it's a superpower, and you just know how to, h- what charges your social battery more or less.

    23. JS

      Mm-hmm.

    24. VE

      I will say, for ambiverts, our biggest struggle is ambivalence. Extroverts can like everyone. They can find something good about everyone. Even with a person who is meh, they can still get energy because they are fun.

    25. JS

      Oh, yeah, I've got friends like that.

    26. VE

      Right.

    27. JS

      Yeah.

    28. VE

      Like, I have a friend who is dating right now, and she always says, "You know, I never know on a date if, if we're having fun or I'm just fun."

    29. JS

      [laughs] I have a friend that I say, I'm like, "You could have dated or married anyone."

    30. VE

      [laughs] Yes.

  27. 1:19:071:22:30

    The Two Ways Friendships Evolve Over Time

    1. JS

      wanna react to those.

    2. VE

      Uh.

    3. JS

      Two thoughts that came to mind to the first part you talked about, I always like to remind people that there's two ways of growing in a friendship. There's growing together, and there's growing apart.

    4. VE

      Only those two?

    5. JS

      Notice how, notice how they both say growing.

    6. VE

      [laughs] Yeah.

    7. JS

      Right? But when we're growing apart, we think we lost something, or we think it ended, or we think we failed. And it's like, no, that was growth, too, and there was growing together. But we think if you're growing together, then it's going right, and if you're growing apart, it's grow- going wrong. And it's like, no, there's growth. And so I always like to remind myself that. But to your other point, I think it's because time has become more valuable, and our self-awareness has risen at the same time as we value time. So I'm the same. I now find it much more frustrating to watch a bad show in the evening and feel like I wasted three hours of my evening-

    8. VE

      Yeah

    9. JS

      ... than I ever did before.

    10. VE

      Yeah.

    11. JS

      So I don't know if it's an ambivert thing or a personal- or an age thing or... I just know that I'm like, like, me and my wife went back and forth on that a couple of years ago, where I was just like-I'm not getting anything out of this

    12. VE

      That's it

    13. JS

      ... like, if we wanna do something together, I wanna do something that helps us connect and go deep.

    14. VE

      Yeah

    15. JS

      Or I'd rather go read and work, to be honest, because I'd get so much more out of that-

    16. VE

      Yeah

    17. JS

      ... than I would out of sitting here and watching nothing.

    18. VE

      Yes.

    19. JS

      You know?

    20. VE

      Yeah, and I, and I, I feel-

    21. JS

      Unless it's a great show, obviously.

    22. VE

      Of course.

    23. JS

      Yeah.

    24. VE

      And that, and that's magic.

    25. JS

      Yes.

    26. VE

      And that's-

    27. JS

      Yeah, totally

    28. VE

      ... and, and, and so I think that, like, I'm having a, a personal struggle with this right now where I have some beautiful friendships, but sometimes I'm having conversation and I'm wondering if we're getting anywhere. [laughs]

    29. JS

      Yeah.

    30. VE

      Which is, I feel bad. I'm like, I, I don't wanna be productive in a friendship, but, like, I wanna, like, like, s- figure each other out or, like, let's be laughing or I... And so sometimes I'm like, "Where are we going?"

  28. 1:22:301:25:20

    Choose Friends Who Inspire Awe

    1. JS

      I've found great relationships to not having the same exact value. I actually think it's very rare to truly have the same exact values.

    2. VE

      Yeah, yeah, yeah.

    3. JS

      Because push comes to shove, you're gonna choose something over the other.

    4. VE

      Yeah.

    5. JS

      But I've found that the best relationships I have are with people who respect my values and I respect theirs.

    6. VE

      That's it.

    7. JS

      So we don't even have to agree.

    8. VE

      Yeah.

    9. JS

      But I really value that your value makes you you, and so I respect it.

    10. VE

      Yes.

    11. JS

      And you value that my value makes me me and you respect it, and that allows us to operate in our own universe and world but have a mutual sense of appreciation.

    12. VE

      I think that also brings up a point of, like, I think that we should be... One of my favorite emotions that we don't talk about enough is awe.

    13. JS

      Yes.

    14. VE

      If you respect someone else's value, like, hopefully you could even be awed by it. Like, I have friends who have an incredible work ethic.

    15. JS

      Mm-hmm.

    16. VE

      Do- I don't work that hard, right? Like, [laughs] I, I work, but, like, I do a lot with my family. Like, I spend a lot of time mommy. Most of my time in the week, I only spend about 15 hours a week working. The rest of my-

    17. JS

      That's amazing

    18. VE

      ... w- work is mommy. But I so respect my friends who just, they just kill it. They're always working, and there's a little bit of awe there. I'm like, "Wow," like, "you're just killing it." And so I think that, like, it's who can create awe for you-

    19. JS

      Yeah

    20. VE

      ... where they're so kind that you're awed by them. They're so driven that you're awed by them. They're so warm that you're awed by them. And so I think that, like, that's a good way to think of it is it's not the same. It's that you respect them enough, and you have some me too moments of course, but, like, you can have a little bit of awe in all your relationships. Even, like, in my marriage, I do conversation starters with my husband all the time, and, um, one of the ones we did recently, it was in my newsletter, which is who is your role model, which is different than who is your hero. Like, hero is, like, more of, like, a, like, idolizing them, whereas, like, a role model is someone that you maybe aspire to be like. And he said, "Me." And I was like, "What? Why?"

    21. JS

      Wow.

    22. VE

      And he was like, "You know, you just, you're, you're, you're you and I love that about you." And I was like, wow, like, this, it's so important that we're awed by our partners. And so when you're dating, I think a good little litmus test for yourself is, am I inspired by this person?

    23. JS

      Yeah.

    24. VE

      Like, am I in awe of who they are or what they do or what they believe? Because if the answer is yes, that's a keeper.

    25. JS

      Mm-hmm.

    26. VE

      Like, that's a keeper. It's more important than a checklist.

    27. JS

      Yeah. [laughs]

    28. VE

      All my ladies listening, I, look, I know we love a checklist-

    29. JS

      Yeah

    30. VE

      ... but those checklists don't always serve us.

  29. 1:25:201:33:09

    The Double Standard Faced by Highly Competent Women

    1. JS

      gosh. I wanted to talk a bit about women in the workplace.

    2. VE

      Yeah.

    3. JS

      Because I think, and, and as you just talked about, you know, being a working mom, and I think about women in the workplace, and I think about how cues and body language are very different in how we perceive men and women.

    4. VE

      Mm-hmm.

    5. JS

      And whenever I speak to women they'll say, "I get seen as being difficult instead of being direct."

    6. VE

      Yeah.

    7. JS

      "I'm seen as being argumentative as opposed to being assertive."

    8. VE

      Mm-hmm.

    9. JS

      "I'm seen as being moody as opposed to just having a, a failed, rejected day-

    10. VE

      Sure

    11. JS

      ... or whatever would have happened."

    12. VE

      Sure.

    13. JS

      "And I feel like the standards are different."

    14. VE

      Mm-hmm.

    15. JS

      What does a woman do when she feels that her directness is being seen as difficulty?

    16. VE

      So women are actually facing two challenges in the workplace today. One is exactly what you said, that we can be seen as bossy or dominant when we're actually just stating our point of view. Assertiveness is bossiness. But on the other hand, we're also struggling with, uh, being too likable, being interrupted, being underestimated.... being too soft. And so we actually have two sides that we're trying to weigh. We have this very narrow valley we're allowed to operate in, right? Can't be too friendly, can't be too smiley, can't be too likable because you won't be taken seriously. Oh, but can't be too assertive, can't be too dominant or else you'll be seen as bossy. So we have this super narrow lane with which we can operate in. So what I think is really, really important is focusing on the two traits that matter. These are the only two traits that matter, which are warmth and competence. When we are with someone who signals, "You can trust me, you can like me, I am open to you, and you can rely on me, I'm productive, I'm capable," those are in that valley, and they are the most important signals that you can have in anything, video calls, Slack, your LinkedIn profile. And so I wanted... This is a really weird challenge I want you to start with. We have the power of AI now. This is a new thing that has just come up. I want you to open up your favorite AI tool, and I want you to do th- two things. I want you to copy and paste your LinkedIn profile. I want you to put it in AI and ask AI, "How warm and competent am I?" What's incredible is the warmth and competence research that came out of Princeton, which was done by Dr. Susan Fiske, it was done in 2002, and it's been replicated. It's a very solid piece of research. AI models are trained in it. They know about warmth and competence. So put it in AI, ask, "How am I coming across, warm or competent?" AI will tell you based on the words you use. Then ask it, make it more warm and competent, and just see what they change. Then what I want you to do is take five important emails that you've recently sent. What we don't realize is our cues are changing the way people treat us. So the types of words you use in your emails are changing people's perception of your bossiness or, I would say, over- over-friendliness. Take five emails you spent some time crafting. Put them into AI and ask AI, "How warm am I? How competent am I? How could I have done better?" We can use AI as a charisma coach, and it is incredibly helpful to see, are you leaking, are you showing cues of warmth and competence just verbally? Like, forget in person. Like, forget the nonverbal. We have to start with email first. That will be a im- really important test right off the bat. See what it says, and it will tell you, oh, you're leaning far warm. So for example, in our, in our research, uh, we have students who are off the charts in warmth. They love emojis.

    17. JS

      [laughs]

    18. VE

      Okay. My highly warm folks, oh my goodness, they love, um, emojis and exclamation points.

    19. JS

      [laughs]

    20. VE

      And they love words like yay, fab, whoop, and wow.

    21. JS

      [laughs]

    22. VE

      Okay. These are my... I know I... When I- I can read emails from a, a person and be like, this person's highly warm and they're interrupted in meetings.

    23. JS

      [laughs]

    24. VE

      This person is highly warm and they're not taken seriously.

    25. JS

      Mm.

    26. VE

      This person is highly warm and they're getting pushback on their salary range.

    27. JS

      Mm.

    28. VE

      This person is highly warm and they are not being seen as credible in their interviews. I can look at your emails and I can tell you what professional challenges you're facing and so can you. Highly competent folks, on the other hand, they under exclaim, they don't use a lot of emojis, and they love data, percents, numbers, and figures. They love those. In fact, for a highly competent person, it's physically painful to use an exclamation point.

    29. JS

      [laughs] It's like, "Ooh, but it's not credible."

    30. VE

      But you know what? That means you're under-signaling warmth. It means if you are, if you are too formal, too sterile in your communications, that could be the reason that people are like, "Ugh, I don't... Like, she doesn't give me a good feeling. I can't connect to her. She's too dominant." And this comes directly from the research, and this is a quote. I, I remember this. I don't remember quotes often, but this quote struck me so deeply. "Competence without warmth leaves us feeling suspicious."

  30. 1:33:091:34:34

    Before You Make That Connection, Ask Yourself This

    1. VE

      how to show it.

    2. JS

      I want to remind people, I think this stuff can be used disingenuously.

    3. VE

      Oh, yes.

    4. JS

      And it's only disingenuous if it goes back to what we were talking about earlier, where it shifts into manipulation, it shifts to, like, trying to get something out of something and extraction and lying and, you know-

    5. VE

      This is my greatest fear, by the way.

    6. JS

      Yeah.

    7. VE

      Like, before I came out with Cues especially, I had, like, a m- like, a life crisis because I started writing the book and I was like, "Oh, no, like, this could be used for evil." Mm. And, like, I had a whole thing with my publisher where I was like, "I don't know if I should publish this."

    8. JS

      Mm.

    9. VE

      Like, I don't... These are tools that people could use for bad. And I... And she was like, "Yeah, but they could also be used for good."

    10. JS

      Mm-hmm.

    11. VE

      And so I sat with my team and I talked to them about it, and we decided to, to move forward with it, [laughs] obviously. Um, and it, you know, it's changed so many people. But that is my biggest fear, is that people will use this for bad, not good. And so it's really important, I think, for everyone listening that if you have the intention to build friendships and to find your people and to be warm, that's why we started off with that word. Whatever word it is, great. Like, that is your intention, and that is only searching for good, and that should always be our intention.

    12. JS

      I love that. Vanessa, you are incredible.

    13. VE

      [laughs] Oh, thanks.

    14. JS

      Uh, I think you masterfully go between-

    15. VE

      No compliments, Jay [laughs]

    16. JS

      ... warmth and competence.

    17. VE

      [laughs] Yeah, okay.

    18. JS

      I can now. We've spent two hours together.

    19. VE

      Yes [laughs]

    20. JS

      No, I mean it. It's... I,

  31. 1:34:341:36:29

    Life’s Too Short for Shallow Connections, Find Your People

    1. JS

      I think the work you're doing is amazing. And, and I think it's so needed in a time when a lot of us are dealing with low self-esteem, low confidence. We think everyone else is impressive and we're not.

    2. VE

      Mm-hmm.

    3. JS

      And-

    4. VE

      And we're lonely

    5. JS

      ... and we're lonely.

    6. VE

      And we're underestimated. Yes. Yes.

    7. JS

      And we look around and we think we're the only one struggling-

    8. VE

      Yeah

    9. JS

      ... when the reality is someone just had the chance to develop a few of these skills, maybe in a workplace, maybe in college, maybe their parents had some of these naturally. And you don't have to feel that what you have now is all you have.

    10. VE

      That's it. And, um, not everyone is gonna be your flavor.

    11. JS

      Yeah.

    12. VE

      You don't have to let everyone like you. In fact, that doesn't... It is impossible. So I would rather you go into conversation finding your people, the people who like your weirdness, the people who like your awkwardness, the people who truly value what you value, and everyone else, wish them well.

    13. JS

      Yeah.

    14. VE

      But, like, life is too short to spend time with people that we're ambivalent about. Life is too short to not say, "Hey."

    15. JS

      [laughs]

    16. VE

      Like, it's too short. [laughs]

    17. JS

      Yeah, absolutely. And, and it's... There's this old meme that I love that people post, and it says, "Confidence isn't everyone will like me. Confidence is I'll be okay if everyone doesn't."

    18. VE

      That's it.

    19. JS

      And that, I've always loved that because I think we think confidence means, "Oh, everyone likes them." And A, that's not true for anyone at all, and B, it's, "No, I'll be okay if they don't because I know why I did that. I know why I showed up that way. I know why I said hey-

    20. VE

      Mm-hmm

    21. JS

      ... because life's too short."

    22. VE

      Right.

    23. JS

      "I know why I, uh, made eye contact, because I wanted to form a real connection. I know why we went on a road trip, because I wanted to make sure that someone was not just being a script and-"

    24. VE

      And congruent with me.

    25. JS

      Yeah.

    26. VE

      Yeah.

    27. JS

      It's like I did all of that and I know why I did it, even if it didn't go the way I wanted it to go.

    28. VE

      Mm-hmm. Yeah.

    29. JS

      Vanessa, thank you so much for showing up in your full self.

  32. 1:36:291:42:53

    Vanessa on Final Five

    1. JS

      We end every episode of On Purpose with the Final Five. These have to be answered in one word to one sentence maximum.

    2. VE

      [laughs] I'm not gonna overthink this. Okay.

    3. JS

      So, uh, Vanessa, your first question is, what is the best advice you've ever heard or received?

    4. VE

      Don't say yes to everything.

    5. JS

      Good advice. Uh, question number two, what is the worst advice you've ever heard or received?

    6. VE

      Just be yourself.

    7. JS

      Mm.

    8. VE

      Doesn't help me.

    9. JS

      It doesn't help, yeah.

    10. VE

      No.

    11. JS

      Because-

    12. VE

      Especially-

    13. JS

      ... you do- you don't even know what you're capable of

    14. VE

      ... when people would say that to me, what if you don't like yourself?

    15. JS

      Mm-hmm.

    16. VE

      I had a long time where I didn't like myself. So when someone said, "Be yourself," that was, like, the worst way to be, and so I had to figure out something else. And so I think that that was a hard... That was the worst advice because it actually didn't help me.

    17. JS

      Yeah. I love the answer. Question number three, and you can expand on this a bit because I think it's really important. I feel like right now we're losing a lot of these cues because most of us are on a dating app and we're messaging. So you don't even get to see what someone's looking at. You don't get the-

    18. VE

      Smell

    19. JS

      ... "Hey, hey."

    20. VE

      Yes.

    21. JS

      You don't get that.

    22. VE

      Yes.

    23. JS

      You don't get the smell.

    24. VE

      Yes.

    25. JS

      You don't get the ability to give 29 signals.

    26. VE

      Mm.

    27. JS

      You don't get it. And so what are we losing, and how do we navigate it?

    28. VE

      What we're losing is freedom because they're so narrow, those apps. It's like, how do you look? Okay. Now, what are these five questions that are on your profile? How did you answer them? Oh, now we're gonna text in this very weird, limited way back and forth. And so we lack the freedom to be like, "So, like, what brings you here to this gym? Oh, you come here a lot. Oh, I saw you with your friend." Like, we need more freedom to find our people. I don't dislike dating apps because I think they've created a number of beautiful friendships and... but what I think that is really important is you don't use them as your only vehicle for dating. Make them be one vehicle. But then if you're dating and you're really serious about finding your person, make it your part-time job.

    29. JS

      Mm-hmm.

    30. VE

      And go to the places where your person would be. So my [laughs] one of my friends is also dating and, um, she has a dog, and I was likeSure. Do the apps one, you know, 30 minutes a day at the most. Otherwise, I want you to go to every dog park within a mile of you every day after work. And just look around, talk to everyone, talk to men, talk to women, and just start talking to the people at those dog parks. You know why? They live within a mile of you. They are dog owners.

Episode duration: 1:42:54

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