Chris Voss: FBI-Backed Tactics for Better Communication

ℹ️ EPISODE INFO

Released

March 11, 2025

Duration

40m

Channel

The Jefferson Fisher Podcast

Watch on YouTube

▶ Open ↗

📝 EPISODE DESCRIPTION

Ever walked into a conversation and felt like you were on the losing end before it even started? Whether it’s a tough negotiation, a disagreement at home, or just trying to get someone to see your side, there’s a right and wrong way to do it—and Chris Voss is the guy to teach it. I’ve been a fan of Chris’s work for a long time, and getting to sit down with him was a masterclass in negotiation, tactical empathy, and human connection. Chris is a former FBI hostage negotiator, the author of Never Split the Difference, and the CEO of The Black Swan Group. His negotiation tactics aren’t just for high-stakes situations—they work everywhere. And in this episode, he breaks it all down for us. Buy Chris’s book, Never Split the Difference: Negotiating As If Your Life Depended On It https://www.blackswanltd.com/never-split-the-difference This episode is sponsored by Cozy Earth. Upgrade Your Every Day. Get 40% off at cozyearth.com/jefferson or use code JEFFERSON at check out. Listeners will get an additional 5% off for orders placed March 14-16 in celebration of World Sleep Week using my code JEFFERSON. https://cozyearth.com/pages/jefferson Relationships come with questions, therapy comes with answers. Find them with my sponsor BetterHelp. Click https://betterhelp.com/jeffersonfisher for a discount on your first month of therapy. Like what you hear? Don’t forget to subscribe and leave a 5-star review! Order my new book, The Next Conversation, today! https://www.jeffersonfisher.com/book Suggest a topic or ask a question for me to answer on the show! https://www.jeffersonfisher.com/topic Want a FREE communication tip each week? Click here to join my newsletter. https://www.jeffersonfisher.com/newsletter Join my School of Communication. https://www.jeffersonfisher.com/membership Follow me on Instagram https://www.instagram.com/jefferson_fisher Follow me on TikTok https://www.tiktok.com/@justaskjefferson?lang=en Follow me on LinkedIn https://www.linkedin.com/in/jeffersonfisher/

🎤 SPEAKERS

• Jefferson Fisher

  host

  Podcast host focused on practical communication and conversation skills.

• Chris Voss

  guest

  Former FBI hostage negotiator and author known for negotiation and tactical empathy tactics.

🧾 EPISODE SUMMARY

In this episode of The Jefferson Fisher Podcast, featuring Jefferson Fisher and Chris Voss, Chris Voss: FBI-Backed Tactics for Better Communication explores Chris Voss reveals negotiation language tools that disarm resistance quickly Voss argues that negotiation anxiety often comes from fear-driven “voices” (the amygdala), and better outcomes require distinguishing fear from intuition or “gut” signals.

🔗 RELATED EPISODES

How to Handle Nervousness Before a Big Conversation

You’re Not Responsible for Their Emotions

Charles Duhigg: Asking Questions That Build Instant Connection

Mel Robbins: How to Handle Difficult People with the Let Them Theory

How My Parents Raised an Expert Communicator

3 Communication Truths That Will Change Every Conversation