The Jefferson Fisher PodcastHow to Prepare for Conversations Without Overthinking Them | Jefferson Fisher
EVERY SPOKEN WORD
20 min read · 3,704 words- 0:00 – 0:53
Avoiding the “rehearsed argument” trap when preparing to speak up
- SPSpeaker
When you say for people to prepare what they want to say before they say it, I have had issues where I would prepare so much in my mind that I would play out the whole situation, and then I'd be like, "You know what? I'm not even gonna talk."
- JFJefferson Fisher
Yeah.
- SPSpeaker
You know? I mean, I've already had the conversation in my head. I'm like, I say this, and then they say this, and then I say this, and then I do this.
- JFJefferson Fisher
[laughs]
- SPSpeaker
And then we're back to this place, and they didn't even know that I had the whole thing. So how can the people prepare for conversations but not create a scenario where they're affirming stories in their head about the relationship, and they're allowing breathing room and space for a different texture to arise?
- JFJefferson Fisher
Mm.
- SPSpeaker
So it's like, if, uh, in, in our relationship, instead of being like, "He always does this. He never listens to me. He never does that. If I say this, he's gonna say that," how can I be like, I want to prepare what I'm gonna say, but I also want to create a space where I'm not over-preparing so that you can show up differently?
- 0:53 – 1:37
Priming the conversation with vulnerability: “This isn’t fully thought out”
- JFJefferson Fisher
Yeah. So what you do is you prime the conversation.
- SPSpeaker
Okay.
- JFJefferson Fisher
And this is how you do it. You're going to tell the person, "I have something I want to share, but it's not fully thought out." Or-
- SPSpeaker
That's a good one
- JFJefferson Fisher
... "I'm, I'm nervous about sharing this," or, "This is going to sound confusing," or, "This might jump around." You are tell- you're being vulnerable in this moment.
- SPSpeaker
Mm-hmm.
- JFJefferson Fisher
When you can say, "I'm nervous to share this with you, are y- would you just listen anyway?" And they're gonna say yes. That's what's gonna happen. Um, 'cause if they don't, then they-
- SPSpeaker
[laughs] I was like-
- JFJefferson Fisher
They're, they're a jerk. I mean, sorry. If, if I'm like, "I, I'm nervous to share something important with you-"
- SPSpeaker
I was like, I hope I find a man that says yes. [laughs]
- JFJefferson Fisher
Yeah. I mean, but the thing is, you're, you're, if... N- nobody's gonna s-
- SPSpeaker
No, for sure.
- JFJefferson Fisher
They're just not going to.
- SPSpeaker
Yeah.
- JFJefferson Fisher
Um, particularly in a romantic relationship.
- SPSpeaker
Yeah.
- 1:37 – 2:08
Simple starter phrases that prevent over-preparation
- JFJefferson Fisher
And when you can say, "This is not fully thought out. I'd like to say this to you," or, "I, I need to s- I need to say this. This is what's on my chest, what's on my heart-
- SPSpeaker
Mm
- JFJefferson Fisher
... what's in my head," uh, what I'll often lead with is, "I don't know where this is going. I just need it out of my head."
- SPSpeaker
Love it.
- JFJefferson Fisher
And so when I can start with, "I'm not sure where this is going yet, but I need it out. I need to say this out loud," it's just letting them know... It's kind of striking that balance, like you said, of I don't want to over-prepare.
- SPSpeaker
Mm-hmm.
- JFJefferson Fisher
At the same time, I want them to know this is a- an evolving conversation.
- SPSpeaker
Mm-hmm.
- 2:08 – 3:09
Using “percent of an idea” language for workplace (and relationships)
- JFJefferson Fisher
Another thing you can do, let's say in the workplace. Let's put it, for anybody listening-
- SPSpeaker
Mm-hmm
- JFJefferson Fisher
... in the workplace context. Use a percentage. So what I mean by that is, let's say you need to throw out an idea.
- SPSpeaker
Hmm.
- JFJefferson Fisher
People think when you throw out an idea, it has to be a bow on it. It needs to be 100% of an idea.
- SPSpeaker
Mm.
- JFJefferson Fisher
And it's for them to decide to say it's great or not. Like, you give an idea for a meeting or something, and somebody goes, "Oh, that's a terrible idea," and you go, "Okay. Well, you think of something."
- SPSpeaker
Mm-hmm.
- JFJefferson Fisher
Well, use a percentage of, "All right. I got 10% of an idea. Y'all let me know on the other 90%."
- SPSpeaker
That's a good one.
- JFJefferson Fisher
Or your, "I got, I got 30% of an idea." And you're telling them that this is not fully thought out. You're responsible to help me with the other 70%.
- SPSpeaker
Mm.
- JFJefferson Fisher
We're brainstorming here. You can still do that even in the romantic relationship setting.
- SPSpeaker
Mm-hmm. Mm-hmm. Mm-hmm.
- JFJefferson Fisher
"Okay, I have, I have 20% of a thought here, and I'd like to hear you on the other 80%."
- SPSpeaker
Love that.
- JFJefferson Fisher
And it just, uh, tells them that, hey, I, I don't have everything figured out.
- SPSpeaker
Mm-hmm.
- JFJefferson Fisher
I, I don't have all the answers.
- SPSpeaker
Mm-hmm.
- JFJefferson Fisher
But I have something that's, I need to say.
- SPSpeaker
Mm.
- JFJefferson Fisher
I need to get out of my head and communicate with you.
- 3:09 – 3:28
Buy-in and participation: turning ‘talking at’ into ‘building with’
- SPSpeaker
I love that. It's vulnerability. It's creating freedom.
- JFJefferson Fisher
Yeah.
- SPSpeaker
It's like in- inviting someone in. 'Cause it's... I, like, a lot of what you teach is, like, getting buy-in-
- JFJefferson Fisher
Yes
- SPSpeaker
... from the other person.
- JFJefferson Fisher
Right.
- SPSpeaker
It's like having them be a participant and engaged.
- JFJefferson Fisher
Mm.
- SPSpeaker
Because I think that changes it from you just talking at them to, like, we're both in this.
- JFJefferson Fisher
Mm-hmm.
- SPSpeaker
And that brings consciousness, awareness, connection.
- JFJefferson Fisher
Yeah.
- 3:28 – 3:42
A related framing tactic: scaling and prioritizing what matters
- SPSpeaker
Um, with my clients, a lot of times when we're talking about things, like, I'll make, just like the percentage thing, I'll make them rank from one to 10. I'm like, "Okay, how alive is that for you right now?"
- JFJefferson Fisher
Yeah.
- SPSpeaker
Like zero to t- you know what I mean? Just kind of like helping us frame-
- JFJefferson Fisher
Mm-hmm
- SPSpeaker
... of the priority of things-
- JFJefferson Fisher
Yeah
- 3:42 – 5:38
Giving feedback better: replace “but” with “and”
- SPSpeaker
... and helping us figure out where to move. Um, when we talk about women at work, what is some advice you'd give for people on giving and receiving feedback? I think for me, I've gotten so much better at it. But, um, there is, like, a posturing that sometimes I feel like I have to be in for feedback.
- JFJefferson Fisher
Mm-hmm.
- SPSpeaker
Where it feels different than, like, normal me, where normal me is just like-
- JFJefferson Fisher
Yeah
- SPSpeaker
... and then I'm like, "Let's talk." You know?
- JFJefferson Fisher
Yeah. [laughs]
- SPSpeaker
It's like I feel like I have to, like, shift.
- JFJefferson Fisher
Right.
- SPSpeaker
So how do we as women give reci- feedback m- better-
- JFJefferson Fisher
Mm-hmm
- SPSpeaker
... receive feedback better?
- JFJefferson Fisher
Yeah. To give feedback better, you want to never use the word but. So this is what-
- SPSpeaker
Bud?
- JFJefferson Fisher
But.
- SPSpeaker
Oh.
- JFJefferson Fisher
But.
- SPSpeaker
Oh. [laughs] I thought you said bud.
- JFJefferson Fisher
Yeah. Like-
- SPSpeaker
Like, "Listen up, bud." [laughs]
- JFJefferson Fisher
"All right. Listen here, bud. All right, bud."
- SPSpeaker
"All right, champ."
- JFJefferson Fisher
Yeah, yeah. [laughs] Yeah. All right, big fella.
- SPSpeaker
[laughs]
- JFJefferson Fisher
Listening.
- SPSpeaker
I misunderstood.
- JFJefferson Fisher
Uh, yeah.
- SPSpeaker
You're like, "You know it's feedback time when you say big fella."
- JFJefferson Fisher
Yeah, yeah. Oh, yeah. Or big dog.
- SPSpeaker
[laughs]
- JFJefferson Fisher
Okay, big dog. Uh, [laughs] uh-
- 5:38 – 6:51
Make feedback about the work, not the person: separate object from identity
- JFJefferson Fisher
adding onto it, then it doesn't feel like you're taking anything away. Now you're kind of being collaborative, saying, "I want to help you with this." Another thought, um, is to make sure that you are distancing the object-
- SPSpeaker
Mm-hmm
- JFJefferson Fisher
... from the person. So you're, uh... Feedback goes wrong when you're personalizing it in a way that makes it sound like, "Yeah, so your presentation, I didn't think it was that great," versus- I think the presentation could benefit from a tweak.
- SPSpeaker
Mm.
- JFJefferson Fisher
I'm not personalizing. I've now said the presentation or the-
- SPSpeaker
Not, instead of yours.
- JFJefferson Fisher
Exactly.
- SPSpeaker
Got it. Love that.
- JFJefferson Fisher
And, um, now you're kind of separating them. Now you're not critiquing them. Now it's, it's a difference between I'm addressing something towards you, Krista-
- SPSpeaker
Yeah
- JFJefferson Fisher
... right here, versus let's get that piece of paper and put it over there. Now we're talking about it together.
- SPSpeaker
Mm-hmm.
- JFJefferson Fisher
Now we're looking at the-
- SPSpeaker
Mm-hmm
- JFJefferson Fisher
... piece of that piece that's a third person away from us. Now we're talking about it together.
- SPSpeaker
Wow. For, okay, so something... And I, I don't, again, I don't know if this is me problem, so that's really helpful for the giving feedback-
- JFJefferson Fisher
Yeah
- 6:51 – 9:32
Warmth + directness without stereotypes: rejecting ‘masculine vs feminine’ extremes
- SPSpeaker
... and then receiving it. And I think what I perceive is that when I'm in certain states of business, that I have to be very... It's almost like I have to be either feminine or masculine, and like I feel like somet- I know this is crazy, but-
- JFJefferson Fisher
I'm listening. [laughs]
- SPSpeaker
I know.
- JFJefferson Fisher
I'm listening.
- SPSpeaker
Guy's, his eyes said it all.
- JFJefferson Fisher
Yeah, yeah, yeah.
- SPSpeaker
Okay. So that sometimes in work I have to be like, for, for me to be very clear and very direct means I'm more in my masculine and it kind of means I'm more cold-
- JFJefferson Fisher
Yeah
- SPSpeaker
... and more open.
- JFJefferson Fisher
Right.
- SPSpeaker
Is there ways of being where you have like a very warm, friendly, engaging tone that's also very direct and prescriptive? Like, is there a perfect mix of communication that exists, do you think?
- JFJefferson Fisher
I do.
- SPSpeaker
Okay.
- JFJefferson Fisher
I mean, there's, you could say-
- SPSpeaker
Yeah, yeah, that's true
- JFJefferson Fisher
... you could say masculine, feminine, whatever. It's, it's, it's really-
- SPSpeaker
[laughs] I knew you didn't like that.
- JFJefferson Fisher
It's really... It's, no, it's just that those are s- you know, stereotypes of what-
- SPSpeaker
I know
- JFJefferson Fisher
... typically bad communicators do.
- SPSpeaker
[laughs] Say, say why.
- JFJefferson Fisher
All right? Because-
- SPSpeaker
[laughs]
- JFJefferson Fisher
... it, the, the idea that, uh, you have to be super macho of, you know, let me, uh, no, I'm not liking that. Get out of here. Like, that kind of language is somehow more confident. No, that's a bully g- it's ego-driven measuring stick type of-
- SPSpeaker
Mm-hmm
- JFJefferson Fisher
... communication. On the end of it, when you say something more feminine, you have to be extra emotional and go, "Hey, so sorry, guys. Uh, so I was wondering if..."
- SPSpeaker
Mm-hmm.
- JFJefferson Fisher
You know, and totally told me if this is fine, if you don't like this at all.
- SPSpeaker
Mm-hmm.
- JFJefferson Fisher
Like, that kind of stuff, right? That's the opposite. Also equally bad.
- 9:32 – 10:48
Confidence is the outcome: reclaiming an assertive voice through language
- JFJefferson Fisher
No, you're fine. You're fine. You're fine. So let's say anybody. Anybody. If, if you wanna sound, this is the second step of s- saying it with confidence-
- SPSpeaker
Mm-hmm
- JFJefferson Fisher
... is using words-
- SPSpeaker
After we have control.
- JFJefferson Fisher
Yes, after you have control in, control in your body-
- SPSpeaker
Mm-hmm
- JFJefferson Fisher
... your triggers, you're able to control your s- yourself and see those triggers in other people.
- SPSpeaker
Mm-hmm.
- JFJefferson Fisher
That's the big one.
- SPSpeaker
And judge them.
- JFJefferson Fisher
It-
- SPSpeaker
[laughs]
- JFJefferson Fisher
Yeah. And judge them for those triggers, yes.
- SPSpeaker
And judge them for the triggers, yes.
- JFJefferson Fisher
And absolutely berate them-
- SPSpeaker
Yes
- JFJefferson Fisher
... uh, and, and guilt them. Yeah.
- SPSpeaker
[laughs]
- JFJefferson Fisher
Uh, is you want to use language that's going to serve you better, and it starts with your assertive voice.
- SPSpeaker
Mm.
- JFJefferson Fisher
So people want to... What I, I hear a lot of times is, "If I only had the confidence to say," or, "I'm really building up the confidence to do X," but they have it wrong. Confidence is the outcome. It's not the start.
- SPSpeaker
Yeah.
- JFJefferson Fisher
It's you get the confidence by saying assertive things.
- SPSpeaker
Mm-hmm.
- JFJefferson Fisher
When you can use assertive language, you'll feel more confident, and then with that confidence, you then have the confidence to say more assertive things-
- SPSpeaker
Mm-hmm
- JFJefferson Fisher
... and they start to feed off each other.
- SPSpeaker
Mm.
- JFJefferson Fisher
Like when we were kids, we had no problem saying no. "No, I don't want that."
- SPSpeaker
That's right.
- 10:48 – 12:22
Stop unnecessary apologies; use gratitude instead
- JFJefferson Fisher
And, um, you, you, you had that assertive voice. You just kind of lost it along the way, and you found ways to people-please and all that. So here's an example. Unnecessary apologies, saying sorry when there's nothing you did wrong. Like, saving sorry is for the real-
- SPSpeaker
For sure
- JFJefferson Fisher
... when you've really done something wrong, when you've offended somebody, you've hurt somebody, you've made that mistake. But if it's, "So sorry, I'm just now seeing this. So sorry, I'm just now getting back to you. Oh my gosh, I'm so sorry. I, I didn't even see your text," like that kind of thing is why are you apologizing for having priorities? Why are you apologizing for any of that? It is... Your, your self-worth is not tied to how little of an inconvenience you can be. It, it's y- to, to always be hesitant in that space is, is never going to serve you. And so eliminating the unnecessary apologies. Instead, what you do, Krista, is you use words of gratitude. "Thank you for your patience."
- SPSpeaker
Wow.
- JFJefferson Fisher
"Thank you for the giving me the time to think about this."
- SPSpeaker
Mm-hmm.
- JFJefferson Fisher
That kind of thing is n- not only are you giving them patience, 'cause when you say thank you for your patience, they're gonna think, "Oh, yeah, well, I am a very patient per-
- SPSpeaker
Mm-hmm
- JFJefferson Fisher
... I am a patient person. You're welcome."
- SPSpeaker
You're right.
- JFJefferson Fisher
"You're so welcome."
- SPSpeaker
Yes. [laughs]
- JFJefferson Fisher
[laughs] Um, and it, it allows you to, to, um, come into it, uh, with a lot more authenticity. ... um, every single time. So big one, there's lots, but biggest one is unnecessarily apologies.
- SPSpeaker
That's a good one. I don't do that, but that's a good one.
- JFJefferson Fisher
Never, yeah. No.
- SPSpeaker
I stopped doing that actually.
- JFJefferson Fisher
Right.
- 12:22 – 13:06
Avoid preambles like “I hate to bother you”: don’t create a mini-conversation before the real one
- SPSpeaker
'Cause it just, I don't like when people do that to me 'cause it's like I, I just, it makes me feel like I have to make them feel better.
- JFJefferson Fisher
Well, that's-
- SPSpeaker
You know, if they're like, "I'm sorry," I'm like, then I feel pulled, like oh, I have to be like, "Oh, it's okay."
- JFJefferson Fisher
Right, right, right. Yeah, it's the same thing with is when somebody says, "I hate to bother you."
- SPSpeaker
Huh.
- JFJefferson Fisher
Um, and like now you have to have a mini conversation-
- SPSpeaker
[laughs] Exactly
- JFJefferson Fisher
... before you actually have the conversation.
- SPSpeaker
So true.
- JFJefferson Fisher
You have to say like, "Oh, no, no, no. You're not bothering me." You go, "Oh, no. Are you sure? I'm, I'm not bothering you right now?"
- SPSpeaker
Yeah.
- JFJefferson Fisher
And you go, "No. No. No. You can go ahead."
- SPSpeaker
What are we doing here?
- JFJefferson Fisher
Yeah. Yeah. Can we, can you just-
- SPSpeaker
[laughs]
- JFJefferson Fisher
... can you tell me? Now all you're doing is saying-
- SPSpeaker
I'm gonna feel like I'm-
- JFJefferson Fisher
... what I'm about to tell you is going to bother you.
- SPSpeaker
Yeah.
- JFJefferson Fisher
That's all you can say. Oh, this is gonna be a dumb question, and you're going, "No. No. No. No." In the back of your head you're going, "What a dumb question."
- SPSpeaker
You know, I'm just thinking about man, your parents really fucked you up. [laughs]
- JFJefferson Fisher
[laughs] No. No. No.
- 13:06 – 14:11
Authenticity online: cut the facade and stop fake framing
- SPSpeaker
Okay. You said the word authentic.
- JFJefferson Fisher
Yeah.
- SPSpeaker
Um, and I don't know if you ta- I, I'm trying to think. I, I've in your stuff I've seen you talk about this. How can people s- show up authentically online? Like, how do you see communication? What?
- JFJefferson Fisher
I'm, I'm listening. I'm like, okay, how, how-
- SPSpeaker
What do you mean?
- JFJefferson Fisher
What are they gonna do? Uh, they're gonna need to post things that are more authentic.
- SPSpeaker
[laughs]
- JFJefferson Fisher
I mean, th- th- everything... We see tons of stuff that people post, and it's just fake. It's fake. They're not real.
- SPSpeaker
Yeah.
- JFJefferson Fisher
And so many times you can see that the person is not-
- SPSpeaker
Yeah
- JFJefferson Fisher
... they, uh... You ever heard somebody start this on a podcast? Okay, I get this question a million times. Everybody's asking for this.
- SPSpeaker
Mm-hmm.
- JFJefferson Fisher
Nobody's asking you for it.
- SPSpeaker
So true.
- JFJefferson Fisher
Nobody's asking you-
- SPSpeaker
And you-
- JFJefferson Fisher
... to talk about this.
- SPSpeaker
Everyone's asking me about my hair.
- JFJefferson Fisher
Yeah. [laughs] Yeah. Yeah. Yeah. Okay, guys, everybody's been asking me where I got this.
- SPSpeaker
Yeah.
- JFJefferson Fisher
Like, no, nobody has.
- SPSpeaker
You know it's gonna be an ad.
- JFJefferson Fisher
Yeah. Yeah. Yeah.
- SPSpeaker
100%.
- JFJefferson Fisher
Nobody's asking. Nobody's asking where this, uh... And plus it's gonna be a bad video 'cause you wasted seven seconds.
- SPSpeaker
So true.
- JFJefferson Fisher
Hey, guys, I get this question all the time. Uh, what are you doing? Like, everybody just turned that off. So it's, uh, there's a whole lot of just surface level facade in social media. I get it. I understand it. It's never gonna serve you.
- 14:11 – 16:43
His ‘car video’ origin story: choosing real over perfect production
- SPSpeaker
You in your car?
- JFJefferson Fisher
Yeah. I'm in... Hey, come on. Come on in the car. You want to [laughs] you want to be real?
- SPSpeaker
Okay. Here we go. I'm in my car.
- JFJefferson Fisher
Have your car, your kids' car seats in the back.
- SPSpeaker
[laughs]
- JFJefferson Fisher
You know, with my Sonic cup.
- SPSpeaker
[laughs]
- JFJefferson Fisher
And my, my Walmart sack in the back.
- SPSpeaker
Ooh.
- JFJefferson Fisher
Yeah. Come, come on. Um, so yeah, if you want to show up, uh, more authentically online, it's just showing the real. Like out, during COVID when everybody was home, that's when people felt comfortable showing the messy buns and the no makeup.
- SPSpeaker
It's true.
- JFJefferson Fisher
Now videos are, are, are women putting on their makeup while they're talking.
- SPSpeaker
So true.
- JFJefferson Fisher
Now it's relatable.
- SPSpeaker
So true. Man, I looked horrible during the pandemic. [laughs]
- JFJefferson Fisher
Yeah.
- SPSpeaker
I thought I, I thought I was like fine. I'm like, oh, it's like okay, and I look back, I'm like, Jesus Christ.
- JFJefferson Fisher
[laughs]
- SPSpeaker
I'm like, I was-
- JFJefferson Fisher
Everybody. Everybody was just-
- SPSpeaker
Like w- we were all
- JFJefferson Fisher
... everybody was, uh-
- SPSpeaker
Messes
- JFJefferson Fisher
... yeah, but that, I think it, that, I'm glad that happened because it just has let people be more raw with-
- SPSpeaker
Yeah
- JFJefferson Fisher
... how they really feel. You, you're not having to have that polish and shine on everything.
- SPSpeaker
Yeah.
- JFJefferson Fisher
I mean, I, I had a lot of doubt when I first started my stuff on I need to look like a, a lawyer. I need to have my suit and tie.
- SPSpeaker
What does a lawyer look like?
- JFJefferson Fisher
Like a, probably a old white guy.
Episode duration: 16:44
Install uListen for AI-powered chat & search across the full episode — Get Full Transcript
Transcript of episode zgK0KX1Uu0Q