The Jefferson Fisher PodcastHow To Say 'No' Without Feeling Guilty | Jefferson Fisher
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15 min read · 3,279 words- 0:00 – 0:22
Why saying “no” triggers guilt—and the trap of overexplaining
- JFJefferson Fisher
How do you say no without feeling guilty? Because I think the challenge we have is a lot of us wanna say no, but then we feel bad for saying no. We think, "This person gave me so much. They are trying, they're caring," and then we talk ourselves out of it, but then we just walk into a trap almost, or walk into a... And then we go, "Oh, I knew that was gonna happen. I should have said no." So how do you say no without feeling guilty?
- 0:22 – 0:53
Reframing “no” as honesty in a caring relationship
- JFJefferson Fisher
If you believe that the person truly cares about your wellbeing and your life, then they'd want you to say no if you need to say no. Uh, imagine if that's the relationship you thought you had, that they were always worried about your feelings, that they actually weren't being real with you. And now what kind of relationship is it if you can't be authentic enough to actually share your, your mind? Saying no is, is very difficult, depending on the context, no doubt. What I
- 0:53 – 1:53
Lead with the no: stop cushioning and stop using “but”
- JFJefferson Fisher
strive for when it comes to telling people no is to lead with the no first. Like, let's say I needed to invite you to something, or let's say you needed to invite me to something, and what do most people say? "Oh my gosh, thank you so much. I appreciate it. I'd love to, um, but I can't. You know, I have all this stuff. I'm so busy. I have..." And, you know, it's, it's almost like, "Hey, look, if you couldn't go, just say you couldn't go."
- JFJefferson Fisher
Yeah.
- JFJefferson Fisher
"I don't need all this extra."
- JFJefferson Fisher
Yeah, yeah.
- JFJefferson Fisher
Now it just sounds inauthentic-
- JFJefferson Fisher
Yeah
- JFJefferson Fisher
... that you've given me so much. Because why? They're afraid that you're gonna be disappointed by that. Start with the no first. "I can't make it. Thank you for inviting me. I can't make it. Thank you so much." And rather than, "I'd love to, but I can't." But has a way of just deleting everything that has come before it. And I feel that if I need to say no to something, in my mind it's, "You want me to say no to this because I won't f- I'm not gonna be my, I'm not gonna be my best." If
- 1:53 – 3:18
Use self-promises instead of excuses—and avoid the “no because” trap
- JFJefferson Fisher
you really feel uncomfortable about it, then say, "I've made a promise to myself of X."
- JFJefferson Fisher
[laughs]
- JFJefferson Fisher
"I've made a promise to myself that I'm gonna be home more often. Made a promise to myself that I'm gonna use this hour to do X, Y, and Z." People don't argue with promises. They don't want you to break promises, including promises that you've kept to yourself. And saying no is as easy as just saying no. It's the no because that gets you in trouble. No, it's just, I, you know, it's because I have to go or feed my cat and, you know, I have this plant that I water and it's... You, you, you give up [laughs] all these excuses that end up diminishing your, your credibility rather than just saying, "Uh, I can't make it. No. No, thank you. Not for me. Can't do it." Sometimes the kindest thing you can do is be as direct as you can be.
- JFJefferson Fisher
I agree with you, and I d- had to do that recently as well, and you always just don't wanna let someone down and you don't wanna, you know, make them feel bad and you, and you're so right. I, I always turn to just commitments I've made to myself.
- JFJefferson Fisher
Yeah.
- JFJefferson Fisher
Because I think when... Because it's true. And I think you're right that when you say but, it feels like, "Well, I love that, but this is more important."
- JFJefferson Fisher
It's and.
- JFJefferson Fisher
Yeah, it's and.
- JFJefferson Fisher
Yeah. Yeah.
- JFJefferson Fisher
Yeah. And, and when it's a promise to yourself, it's, "I'm trying to keep this promise to myself," and everyone knows how hard it is to keep promises to yourself. And it's-
- JFJefferson Fisher
They'll, they'll encourage you.
- JFJefferson Fisher
It's a real commitment. Yeah.
- JFJefferson Fisher
Mm-hmm.
- 3:18 – 4:49
When they’re upset after your no: pause, let the fire burn out, respond later
- JFJefferson Fisher
It's a real commitment, and it's, and when it's genuine, it really lands. What do you do when the scenario is you say no, and you do it in the best way possible, and someone's upset with you? And now you're towing this line between enabling them to make you say sorry and all this kind of stuff versus holding your standard. So someone asks you s- to come to a party or to help them out with something.
- JFJefferson Fisher
Mm-hmm.
- JFJefferson Fisher
You say, "No, I can't."
- JFJefferson Fisher
Mm-hmm.
- JFJefferson Fisher
"Kept a promise for myself that trying to spend more time at home, can't travel." Now they try and make you feel bad about it. And they're someone that you consider a real friend, and they're not even trying to make you feel bad about it. They are just upset, and they're kind of reflecting that back on you. Do you do anything? What do you do?
- JFJefferson Fisher
I'd give it a rest. Sometimes fires have to burn out. And if this, if it's a true friend, let's say, and they just send this text of it's, "This is just like you never to come, and you just, I always invite you, and you're always late," and it's... Let that die out because when they're dysregulated, you become dysregulated, and then that's when you start saying things that you don't mean.
- JFJefferson Fisher
Mm.
- JFJefferson Fisher
And saying things that are not gonna help the situation. So give it five minutes before you choose to respond. In fact, if you can, wait until the very next day, 'cause time has a way of sifting things out of what you need to respond to, and you're also giving them some, a little bit of grace of saying, "I know they're upset." Imagine if I, instead of getting upset with you of everything you said, I looked at it and go, "Man, Jay's stressed out."
- JFJefferson Fisher
[laughs]
- 4:49 – 5:29
Hold the line: disappointment is okay; disrespect isn’t
- JFJefferson Fisher
If they're a true friend, "Hey, I, I know you didn't mean that. I know you just, you're overwhelmed. You're overwhelmed." Later on, let's say a day passes, two day passes, that's when you need to say, "Your words are not okay with me. What you just sent is below my standard for a response."
- JFJefferson Fisher
Mm.
- JFJefferson Fisher
You need to be able to, to tow that line of saying that, "No, I'm not gonna, ig- I'm not gonna accept that kind of behavior. It's okay to be disappointed, and it's not okay to talk to me like that."
- JFJefferson Fisher
Mm.
- JFJefferson Fisher
Like you have to be able to, to choose in conversation, same with boundaries, what am I going to accept? What am I gonna say absolutely not?
- JFJefferson Fisher
Mm.
- 5:29 – 6:09
Boundary language that works: make it about what you accept, not what they must do
- JFJefferson Fisher
Absolutely not. It's, it's the difference of if you were to yell at me or raise your voice at me, if I had no boundary, it would sound like, "Y- you can't yell at me. Really? You think you can yell at... You c- who you... Do you think you know who you're talking to? You can't yell at me." Versus if I have boundaries, I say, "I don't accept people to speak to me that way. I don't respond to that volume." Now it's, it's become a me thing, nothing that you can do. And now I've, I've controlled, I'm controlling the conversation. Now I'm taking it back. So if it's a friend, if it's a true friend, they ought to know what you really meant at that moment- And again, this talks about the capacity-
- JFJefferson Fisher
Yeah
- JFJefferson Fisher
... for letting somebody show you they're messy.
- 6:09 – 7:17
Expect pushback early: people notice when you stop being endlessly available
- JFJefferson Fisher
Yeah. I know for a fact that as soon as I started living by some of this, my life just totally transformed. You just... And people actually started to respect, at least the ones that love you and are cl- actually-
- JFJefferson Fisher
Yeah
- JFJefferson Fisher
... close to you, started to really respect that honesty, and started to really engage with it in a much more meaningful way, where they weren't upset when you were honest because they saw you were always honest.
- JFJefferson Fisher
Right.
- JFJefferson Fisher
And you were always real. And all of a sudden it wasn't surprising anymore, whereas in the beginning when you first start-
- JFJefferson Fisher
Yeah
- JFJefferson Fisher
... setting boundaries, people will be like, "Oh, wait a minute. You used to always be available. Now you're not available?"
- JFJefferson Fisher
Yeah, absolutely.
- JFJefferson Fisher
And, and people have this reaction where like, "Hey, wait a minute. W- how do you have plans on a Saturday night? I'm the one who makes plans for us on a Saturday night."
- JFJefferson Fisher
Yeah, yeah, yeah.
- JFJefferson Fisher
And then over time people go, "Oh yeah, that's just who you are now."
- JFJefferson Fisher
Yes.
- JFJefferson Fisher
And I think a lot of us go through these transitionary moments in our life where we go from having no boundaries to having boundaries.
- JFJefferson Fisher
Yes.
- JFJefferson Fisher
We go from having no standards to having standards.
- JFJefferson Fisher
Yeah.
- JFJefferson Fisher
And when you get caught in the middle, people always point it out, and it feels really painful because you are going from someone who is never organized to being organized.
- JFJefferson Fisher
Right.
- JFJefferson Fisher
But now over time, people tend to respect and forget.
- 7:17 – 8:41
A key principle: if a boundary upsets someone, it may be working
- JFJefferson Fisher
If someone is upset at your boundary, it doesn't mean that it's wrong. It means that it's working. It's doing the very thing that you have the boundary in place to do. That, that discomfort that you feel, welcome. Welcome it, because that's you choosing to do something different, and always that moment will pass. Discomfort, temporary discomfort for long-term peace, sign me up.
- JFJefferson Fisher
[laughs]
- JFJefferson Fisher
Yeah, sign... Where, where can I sign up?
- JFJefferson Fisher
Yeah.
- JFJefferson Fisher
And, and if you can understand that those moments of discomfort get quicker-
- JFJefferson Fisher
Mm-hmm
- JFJefferson Fisher
... and get quicker, and they... and all of a sudden they become expected, and it's not a bad thing. You know, you know how many times as an attorney I've heard arguments between two people, or I've made arguments and it's nothing. When it's these huge knockdown drag outs because I've seen a lot of it. It's not like I'm gonna be, "Oh my gosh, they're yelling. Oh my God, I..." You know, "I'm... We're in this argument," because you've seen a lot of it. ER doctors, you know how many things they've seen? And then if you were to come with a scrape for them, they're like, "Oh, okay, this is, this is nothing."
- JFJefferson Fisher
[laughs]
- JFJefferson Fisher
The, the small things become nothing, and that's what you have to remember. It's, it's, it's working a different muscle. And so whenever you feel that angst, take it as a sign for good-
- JFJefferson Fisher
Mm
- JFJefferson Fisher
... that you're choosing to do something different. Why? When you work out and you feel sore, "Oh, I'm okay. I'm growing." That's the sore.
- JFJefferson Fisher
Yeah.
- JFJefferson Fisher
It's, it's you using a different muscle that's gonna better your life.
- 8:41 – 9:44
Handling parental judgment: why it happens and why it hurts
- JFJefferson Fisher
One of the biggest interactions people experience with their parents is feeling judged. So a lot of the communication that parents have if people don't have great relationships or even if they do, is judgment. Like, it may even be in their tone. "Oh, did you see what so-and-so's doing? Like, they just, you know, got married or they got a new promotion."
- JFJefferson Fisher
Yeah.
- JFJefferson Fisher
Or, or it may just be like, "Oh, are you, are you still with that same guy?" Like, are you... You know?
- JFJefferson Fisher
Right.
- JFJefferson Fisher
And it's... And I think this feeling of judgment is the opposite of understanding.
- JFJefferson Fisher
Yes.
- JFJefferson Fisher
When you judge someone, it's saying, "I already know you. I, I'm already seeing you a certain way-
- JFJefferson Fisher
Yes
- JFJefferson Fisher
... and I'm not gonna let you show me who you are."
- JFJefferson Fisher
Right.
- JFJefferson Fisher
"I'm projecting my viewpoint onto you." So it's so hard.
- JFJefferson Fisher
Right.
- JFJefferson Fisher
And people struggle to communicate that with their parents because we say things like, "Well, will you just leave me to do my thing and will you just stop?" Like, you know. And then the parent goes, "Hey, I'm just trying to look out for you. I'm trying to do what's best for you." And you're like, "Yeah, but..." How do we set boundaries with people that we love and we know love us, but we can't keep feeling that judgment?
- 9:44 – 11:01
Boundaries with parents: limit time, limit topics, and translate judgment into care
- JFJefferson Fisher
Different level of boundaries that need to be applied. One is the boundary of time and space. If it's something that's really bad, I'm not gonna be at the family reunion for four hours. I'm gonna go say hi and leave when I need to leave.
- JFJefferson Fisher
Distance is okay.
- JFJefferson Fisher
Yeah, distance is okay if that's what's required for you. Certain topics of conversation not gonna be in the cards for you, and that's okay. The second is, at least if you can acknowledge that for parents, now that I am one, judgment is a poor way of showing love and care. That's, that's the deeper rooted feeling-
- JFJefferson Fisher
Mm
- JFJefferson Fisher
... is I, I desperately want to make sure you're okay. I desperately-
- JFJefferson Fisher
Say that again.
- JFJefferson Fisher
Yeah.
- JFJefferson Fisher
Say that again because that is so good.
- JFJefferson Fisher
That judgment is a very poor substitute for love and care because that's the deeper need. Well, shouldn't you... You know, you, you really should do this. You really should do... Haven't you seen what so-and-so is doing? It's, it's deep care for you and how you are. Even though it's, it's what they would want, it doesn't mean that matches what you want. And that's, that's the major riff right there, is if you can set aside what they're saying and instead hear the value. So
- 11:01 – 13:57
Use a value-based script: ‘I can tell ____ is important to you’
- JFJefferson Fisher
let's apply this to the same framework. Rather than responding to what we are interpreting as the judgment, and instead we respond to the value, the need, the care, the love for you, all of a sudden our response becomes different. So if, let's say somebody brings something up at a family dinner that you know is just, it's, it's a time bomb. They just th- they've now exposed this. "Okay, I guess we're having this conversation. Okay, everybody, I guess we're having this conversation now." Right? Instead of that, you use the framework of, "I can tell blank is important to you," and insert that blank into whatever category you're talking about. "I can tell that my wellbeing is very important to you. I can tell that the kids and how I raise the kids is really important to you. I, I can tell that the kids are important to you. I, I can tell that my financial sec- my security, my... is important to you." And all of a sudden what they were judging about kind of goes away. I mean, m- mothers will worry you to death. They wouldn't be a mother if they didn't.
- JFJefferson Fisher
[laughs]
- JFJefferson Fisher
Yeah. I mean, th- they wouldn't be doing their job, so to speak, right? They, they say the, the hardest thing about parents is, is that they had parents and maybe wish, maybe they wish deep down that their parents cared. They wish their mom or dad had been as invested as they are. Now, what, what is different is when that judgment turns to demands and turns, it sours the relationship. Instead of them giving you the grace to make decisions. I think part of love of a parent is you have to allow them to make mistakes.
- JFJefferson Fisher
Mm.
- JFJefferson Fisher
And then, then, then you do everything else for them. And maybe with parents, it's, it's the fear of not being relied upon anymore. I now have to just let this thing float in the water, and I, I can't ever control it again. That's very scary. Maybe instead of being so upset about their judgment, you see it as something of, well, maybe they're feeling ... They don't know who they are anymore without having somebody to take care of. And maybe I just need to speak to that. Mom, Dad, hey, thank you for everything that you've poured into me. And you, when you speak to you've done everything that you can, and I know that you've done the best that you, that you can. Imagine the kind of conversations that can happen because most of the time when they, in, in my experience, when parents are nitpicking, really what they're asking for is for you to fulfill the touch, that deeper connection of I'm not doing enough for my child.
- JFJefferson Fisher
Mm.
- JFJefferson Fisher
And so when you can say, "Hey, you're a good mom. Hey, you're a great dad," and remind them of that, I think the conversation's always gonna go better.
- 13:57 – 16:13
When it’s exhausting to be ‘emotionally mature’: choose when to engage, and use diffusers
- JFJefferson Fisher
I love that. And I hear people feeling like it can just be so exhausting to have to translate what everyone is saying-
- JFJefferson Fisher
Yeah
- JFJefferson Fisher
... in an emotionally mature way and then respond to them almost parenting them.
- JFJefferson Fisher
Oh, no doubt.
- JFJefferson Fisher
But-
- JFJefferson Fisher
Yeah
- JFJefferson Fisher
... what you're saying is true, that, yes, it's exhausting. Yes, it takes time. Yes, it takes effort, but what's on the other side is so much more worthy than continuing to do what we're all doing right now, which isn't getting anywhere and isn't going anywhere.
- JFJefferson Fisher
Yeah. I, I, I definitely subscribe to the mindset of what is good is worth whatever it takes.
- JFJefferson Fisher
Mm-hmm.
- JFJefferson Fisher
And if it, if it's not, then it's, then it's not. You might hear what I said and go, "Look, Jefferson, yeah, more power to you, man. That sounds exhausting."
- JFJefferson Fisher
[laughs]
- JFJefferson Fisher
"I always have to do this with my parents." I'm not saying every time. There are certain times where, no, you need to get in, get out.
- JFJefferson Fisher
Yeah.
- JFJefferson Fisher
They, they bring up that topic, and my favorite to use is maybe so.
- JFJefferson Fisher
Yeah.
- JFJefferson Fisher
I use the phrase maybe so-
- JFJefferson Fisher
Yeah
- JFJefferson Fisher
... all the time. Y- they give me a piece of advice or something or you ... Maybe it's a stranger, whoever, it's, "Yeah, maybe so."
- JFJefferson Fisher
Yeah, yeah, yeah.
- JFJefferson Fisher
It has a way of just diffusing-
- JFJefferson Fisher
Got it. Yeah, yeah
- JFJefferson Fisher
... everything. You've, you've acknowledged what they said. You heard it. I didn't argue with it.
- JFJefferson Fisher
Yeah, yeah.
- JFJefferson Fisher
Say, "Oh, may- yeah, maybe so."
- JFJefferson Fisher
Yeah.
- JFJefferson Fisher
"Yeah. Well, thank you."
- JFJefferson Fisher
[laughs]
- JFJefferson Fisher
"I appreciate that. Thank you."
- JFJefferson Fisher
Yeah, I like maybe so.
- JFJefferson Fisher
Yeah, may- maybe, maybe so.
Episode duration: 16:13
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