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Lenny's PodcastAn inside look at how Miro builds product | Varun Parmar (CPO of Miro)
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Episode Details
EPISODE INFO
- Released
- April 20, 2023
- Duration
- 1h 25m
- Channel
- Lenny's Podcast
- Watch on YouTube
- ▶ Open ↗
EPISODE DESCRIPTION
Varun Parmar is the Chief Product Officer of Miro and has over two decades of experience in the tech industry. Prior to joining Miro, Varun held executive positions as Chief Product Officer at Box and Syncplicity (acquired by Dell EMC) and spent six years in product management at Adobe. He also co-founded Doculus, which was later acquired by Box. In today’s episode, we discuss:
- The importance of empathy and how to foster it
- The “AMPED” structure for cross-functional product teams
- How to move fast and stay ahead of the competition
- Powerful product and design rituals
- How Miro acquired their first 1,000 users
- How Miro successfully added a sales motion
— Brought to you by Miro—A collaborative visual platform where your best work comes to life | Braintrust—For when you needed talent, yesterday | Linear—The new standard for modern software development Find the transcript at: https://www.lennysnewsletter.com/p/an-inside-look-at-how-miro-builds Where to find Varun Parmar:
- Twitter: https://twitter.com/vparmar230
- LinkedIn: https://www.linkedin.com/in/vparmar/
Where to find Lenny:
- Newsletter: https://www.lennysnewsletter.com
- Twitter: https://twitter.com/lennysan
- LinkedIn: https://www.linkedin.com/in/lennyrachitsky/
In this episode, we cover: (00:00) Varun’s background (04:08) How Miro operates as a cross-cultural product team (07:22) How applying empathy helped Miro build Miro Talktrack (11:51) What makes Miro stand out (17:08) Miro’s AMPED structure (22:57) The benefit of having product marketing as a part of the cross-functional team (25:24) How competition affects growth and product strategy (31:43) Why speed is so important and how to improve it (34:21) How Miro ensures that their products meet quality standards (37:19) How to remove blockers (47:22) Miro’s product development process (53:34) How OKRs work at Miro (55:55) The product stack at Miro (1:01:20) Big bets vs. maintenance and bug fixes at Miro (1:03:44) The “three horizons” framework (1:04:30) The importance of accountability (1:10:46) How Miro got their first 1,000 users (1:12:33) Other growth levers at Miro (1:15:53) Adding a sales motion (1:18:08) Miro AI, and new updates and enhancements coming soon (1:20:12) Lightning round Referenced:
- Miro: https://miro.com/
- Miro Talktrack: https://help.miro.com/hc/en-us/articles/7825622973330-Miro-Talktrack-board-recordings-BETA-
- The design sprint: https://www.thesprintbook.com/the-design-sprint
- Jake Knapp on LinkedIn: https://www.linkedin.com/in/jake-knapp/
- Miroverse: https://miro.com/miroverse/
- Amp It Up: Leading for Hypergrowth by Raising Expectations, Increasing Urgency, and Elevating Intensity: https://www.amazon.com/Amp-Unlocking-Hypergrowth-Expectations-Intensity/dp/1119836115
- Reinforcement learning: https://towardsdatascience.com/reinforcement-learning-101-e24b50e1d292
- Jira: https://www.atlassian.com/software/jira
- Confluence: https://www.atlassian.com/software/confluence
- Coda: https://coda.io/
- Looker: https://www.looker.com/google-cloud/
- Productboard: https://www.productboard.com/
- Three horizons framework: https://www.mckinsey.com/capabilities/strategy-and-corporate-finance/our-insights/enduring-ideas-the-three-horizons-of-growth
- Capterra: https://www.capterra.com/
- Elena Verna on Lenny’s Podcast: https://www.lennyspodcast.com/elena-verna-on-how-b2b-growth-is-changing-product-led-growth-product-led-sales-why-you-should-go-freemium-not-trial-what-features-to-make-free-and-much-more/
- Barbra Gago on Lenny’s Podcast: https://www.lennyspodcast.com/category-creation-and-brand-building-barbra-gago-pando-miro-greenhouse-culture-amp/
- FIFA World Cup template: https://miro.com/miroverse/fifa-world-cup-2022-editable-bracket-diagrams/
- When Breath Becomes Air: https://www.amazon.com/When-Breath-Becomes-Paul-Kalanithi/dp/081298840X/
- Hit Refresh: The Quest to Rediscover Microsoft’s Soul and Imagine a Better Future for Everyone: https://www.amazon.com/Hit-Refresh-Rediscover-Microsofts-Everyone/dp/0062652508/
- Ted Lasso on AppleTV+: https://tv.apple.com/us/show/ted-lasso/
Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.
SPEAKERS
Varun Parmar
guestLenny Rachitsky
host
EPISODE SUMMARY
In this episode of Lenny's Podcast, featuring Varun Parmar and Lenny Rachitsky, An inside look at how Miro builds product | Varun Parmar (CPO of Miro) explores Inside Miro’s Product Machine: Culture, Competition, Speed, and Quality Chief Product Officer Varun Parmar breaks down how Miro structures its product organization, balances global collaboration, and builds in a highly competitive market. He explains Miro’s persona- and stream-based org design, the AMPED model (Analytics, Marketing, Product, Engineering, Design), and how they operationalize quality, speed, and customer value. Varun shares his philosophy on competition, why products never stay the same, and why speed to “hit the brick wall first” matters. He also dives into rituals like Miro Connect, their roadmap and OKR cadences, how PLG integrates with enterprise sales, and how Miro itself is used to run product development.
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