How to become a category pirate | Christopher Lochhead (Author of Play Bigger, Niche Down, more)

Christopher Lochhead is a 14-time #1 bestselling author, top podcaster, and former 3x public tech company CMO and has been an advisor to over 50 VC-backed tech startups. He is best known as a “godfather” of category design, and Adobe named his book Play Bigger one of “the five greatest marketing books of all time.” In this episode, we discuss:• What exactly category design is • The “Frame It, Name It, Claim It” framework • How to go about designing your category • Why “languaging” is so powerful • Rating yourself on the category design scorecard • Why Chris considers “product-market fit” a dangerous concept • Chris’s spicy take on positioning • The “better trap” and why it’s crucial to avoid it • The magic triangle of product, company, and category • How to embrace negative feedback • Why the greatest time in the history of innovation is now — Brought to you by Mixpanel—Event analytics that everyone can trust, use, and afford: https://mixpanel.com/startups | Vanta—Automate compliance. Simplify security: https://vanta.com/lenny | Round—The private network built by tech leaders for tech leaders: https://www.round.tech/apply?utm_campaign=lennys-letter&utm_medium=email-ad&utm_source=email-marketing&utm_content=send-3-2023-09-17 Find the transcript and references at: https://www.lennysnewsletter.com/p/how-to-become-a-category-pirate-christopher Where to find Christopher Lochhead: • Twitter/X: https://twitter.com/lochhead • LinkedIn: https://www.linkedin.com/in/christopherlochhead/ • Website: https://www.categorypirates.com/ Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • Twitter/X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ In this episode, we cover: (00:00) Chris’s background (05:08) Why Chris shares his negative criticism on his website (11:58) A simple explanation of category design (18:00) How Purell mastered category design (23:07) What Gong got right (and wrong) (29:01) The “better trap” and why it’s crucial to avoid it (38:51) Reflective thinking vs. reflexive thinking (44:45) How Lomi created a revolutionary solution for food waste  (48:50) The “Frame It, Name It, Claim It” framework  (49:08) The concept of “languaging”  (54:00) Examples of languaging  (59:19) Spend more time on the problem than the solution (1:01:37) The power of “backcasting” (1:07:33) The truth behind building legendary brands (1:10:39) The problem with product-market fit (1:16:11) Chris’s spicy take on positioning (1:19:20) “Damming the demand” (1:24:49) Laws from Chris’s book The 22 Laws of Category Design (1:29:46) Word of mouth: the most powerful form of marketing (1:34:05) Chris’s closing message to listeners (1:39:01) Lightning round Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Lenny may be an investor in the companies discussed.