The art of product management | Shreyas Doshi (Stripe, Twitter, Google, Yahoo)

Shreyas Doshi is a treasure trove of wisdom and tactical insights on product, strategy, psychology, leadership, and life. Over the course of his career, he’s PM’d at Google, Twitter, Yahoo, and Stripe—where he joined as its fourth product manager, later becoming Stripe’s first PM manager and helping define and grow its product management function from ~5 to more than 50 people. Since leaving Stripe, Shreyas has amassed a huge Twitter following in large part thanks to consistent sharing of high-quality insights on the art of product management. Where to find Shreyas Doshi: • Twitter: https://twitter.com/shreyas • LinkedIn: https://www.linkedin.com/in/shreyasdoshi/ Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • Twitter: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ Referenced: • Coda template: https://coda.io/@shreyas/pre-mortems-how-a-stripe-product-manager-predicts-prevents-probl • Pre-mortems: https://twitter.com/shreyas/status/1221257568510603264 • LNO framework: https://twitter.com/shreyas/status/1492345184171945984 • Three levels of product work: https://twitter.com/shreyas/status/1370248637842812936 • Execution problems: https://twitter.com/shreyas/status/1427116991274307588 • Opportunity-cost thinking: https://twitter.com/shreyas/status/1409726218438549514 • High agency: https://twitter.com/shreyas/status/1276956836856393728 Episode transcripts: https://www.lennyspodcast.com/shreyas-doshi-on-pre-mortems-the-lno-framework-the-three-levels-of-product-work-why-most-execution-problems-are-strategy-problems-and-roi-vs-opportunity-cost-thinking/#transcription In this episode, we cover: [00:00] Shreyas’ upbringing and path into product management [14:22] Lessons from working at Stripe, Twitter, Google, and Yahoo [27:12] How pre-mortem meetings impacted the culture at Stripe [33:23] What are the best practices in running a pre-mortem meeting? [39:27] The LNO framework: What is it and how did it change the way Shreyas went about his day? [48:06] The two-step tactic you can apply to overcome procrastination on important tasks [53:19] The three levels of product work and which level should you optimize for [56:46] How might these product work levels cause conflict or influence your company culture? [1:03:43] Common types of problems hiding behind the execution label [1:05:14] Two traits you need to identify a fake execution problem [1:13:10] The pitfall of ROI thinking [1:21:03] What is opportunity-cost thinking and how can you apply it? Thank you to our wonderful sponsors for making this episode possible: • Coda: https://coda.io/lenny • Productboard: https://www.productboard.com/ • Sprig: https://sprig.com/lenny Production and marketing by https://penname.co/. For inquires about sponsoring the podcast, email podcast@lennyrachitsky.com.