Lenny's Podcast

Sachin Kansal: Why Uber's CPO ships 300 fix-its every half

After 800 dogfood trips behind the wheel for Uber, he writes 40-page bug reports: every product team now ships 300 fix-its as a six-month OKR.

LRLenny RachitskyhostSKSachin Kansalguest

Jun 1, 2025·1h 21m·Watch on YouTube ↗

📖 CHAPTERS

1. 1
   0:00 – 5:00

   Sachin’s background

2. 2
   5:00 – 11:24

   Dogfooding in practice

3. 3
   11:24 – 20:18

   Empathy and understanding drivers

4. 4
   20:18 – 22:04

   Balancing metrics and user experience

5. 5
   22:04 – 24:26

   Operationalizing dogfooding

6. 6
   24:26 – 29:49

   Challenges and solutions in dogfooding

7. 7
   29:49 – 36:37

   The motto: “ship, ship, ship”

8. 8
   36:37 – 40:49

   Product announcements and live demos

9. 9
   40:49 – 43:51

   Career advice for product managers

10. 10
    43:51 – 46:55

    The evolution of product management with AI

11. 11
    46:55 – 49:36

    Collaboration between engineers and product managers

12. 12
    49:36 – 55:59

    Uber’s vision for self-driving cars

13. 13
    55:59 – 1:01:58

    Uber’s path to profitability

14. 14
    1:01:58 – 1:07:21

    Balancing data and gut decisions

15. 15
    1:07:21 – 1:10:14

    AI tools in product management

16. 16
    1:10:14 – 1:13:48

    Failure corner

17. 17
    1:13:48 – 1:21:56

    Lightning round and final thoughts