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Emma Grede: Lessons from building billion-dollar brands (with Angela Ahrendts) | Summit 2024

Emma Grede, entrepreneur and co-founder of Good American, sits down with Angela Ahrendts — former SVP of retail at Apple and CEO of Burberry — to share how she built billion-dollar brands by blending instinct, innovation, and purpose.

Angela AhrendtshostEmma Gredeguest
Jan 24, 202521mWatch on YouTube

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At a glance

WHAT IT’S REALLY ABOUT

Emma Grede on Instinct, Honest Leadership, Impact Investing, and Building Brands

  1. Emma Grede traces her path from running a talent and brand partnerships agency to founding Good American, and says she expects hundreds of creator and talent billionaires in the next five years.
  2. She says she chooses investors, partners and team members as one decision: people she'd want to spend time with and who believe in the mission, with partners picked to cover her own weaknesses.
  3. She describes the 15 Percent Pledge, started by Aurora James, which asks retailers to dedicate 15% of spend to Black-owned brands and which she says has created a $14 billion pipeline and put 750 brands on shelves.
  4. On marketing and retail, she says social media arbitrage is gone, B Corp certification unexpectedly built loyalty among team and customers, and she favors a hybrid of digital, wholesale and stores, opening about one store a month.
  5. Her leadership advice is to tell the truth and be clear about expectations, which she says helps her hire best-in-class people even if it isn't made for corporate America.

IDEAS WORTH REMEMBERING

5 ideas

Choose investors you'd want to spend time with

Grede says she got her first two investor relationships wrong, and now won't take investors she wouldn't want a drink with because those relationships can last for years.

Hire and partner around your weaknesses

She says she spends enormous time hiring, picks partners based on her own weaknesses, and rejects the 'self-made' label because hundreds of people work around her.

Instinct shaped by her upbringing guides her decisions

Grede attributes her instincts to growing up in East London, and says she gets a hunch, catches a vibe and goes for it, now aimed at solving problems, especially women's issues.

Supporting overlooked founders can be good business

She argues the 15 Percent Pledge is about widening who buyers know and discover, and cites a $14 billion pipeline, 750 brands on shelves and profit for participating retailers.

Initiatives you don't expect can move the needle

She initially saw B Corp certification as a costly distraction, but it created a loyal, boundary-pushing team and a customer cohort the business calls the 'B Corp Bs'.

WORDS WORTH SAVING

5 quotes

I get a hunch, I get a feeling, I catch a vibe, and I go for what I think is gonna be right.

— Emma Grede

nothing happens on your own. You know, I get called, like, self-made all the time, and I think, "God, I'm not self-made."

— Emma Grede

whatever worked last year is not working now.

— Emma Grede

You have to catch a customer where they are, and if that happens to be because they're in Nordstrom shopping for something else, and they happen across your brand, then be there, right? Don't be a snob about it

— Emma Grede

We talk about transparency. We talk about authenticity. It's like, just tell the truth, and you'll never get in trouble.

— Emma Grede

Read the available transcript
Talent and brand partnershipsChoosing investors and partnersInstinct-driven investing15 Percent PledgeB Corp certification and marketingHybrid physical and digital retailHonest leadership

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SPEAKERS

  • Angela Ahrendts

    host

    Business executive and former Apple retail chief known for leadership roles in luxury and retail.

  • Emma Grede

    guest

    Entrepreneur and co-founder of Good American, known for building consumer brands and talent/brand equity partnerships.

High quality AI-generated summary created from speaker-labeled transcript.

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