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Tim FerrissTim Ferriss

Kevin Systrom — Tactics, Books, and the Path to a Billion Users | The Tim Ferriss Show

Kevin Systrom (@kevin) is an entrepreneur and the co-founder of Instagram. While at Instagram, Kevin served as the CEO, where he oversaw the company’s vision and strategy and daily operations. Under his leadership, Instagram grew to over one billion users and launched dozens of products including video, live, direct messaging, creative tools, Stories, and IGTV. The company also grew to over 800 employees with a campus in Menlo Park, new offices in New York City, and a new headquarters in San Francisco. Prior to founding Instagram, Kevin graduated from Stanford University with a BS in management science and engineering. Kevin currently lives in San Francisco with his wife and daughter. Please enjoy! Intro [00:00] The book Kevin gifted most frequently [01:16] A book that helped Kevin in his early days [03:03] Doing the simple thing first [04:02] Instagram’s origin story [08:09] How Kevin and Mike decided which features to keep or eliminate [09:42] How filters became part of Instagram’s big picture [13:37] Important lessons from Stanford’s Mayfield Fellows Program [15:16] Insights from the Golden Personality Test [19:16] How Mortimer Adler recommends reading nonfiction books [21:00] A sampling of the kind of books currently occupying Kevin’s nightstand [23:08] The precursor to Twitter (Odeo) and what Kevin did there [23:58] Evan Williams’ superpowers [26:01] Some of the most successful pivots in recent history [28:51] Can you train to make the right call to pivot? [33:20] How to get honest feedback [36:51] Some honest feedback Kevin was grateful to get [38:44] What is a 360 interview, and what can it teach us? [41:36] Disallowing seven on a one-to-10 scale [44:29] How Kevin has bounced back from tough times [45:46] Selling Instagram for $1B—not everything you'd think it would be [51:06] The power of understanding your own motivators [53:06] How did Kevin learn to manage? [55:12] On getting through decision-making bottlenecks [58:45] How does Kevin choose the books he’s going to read? [1:04:17] What Kevin gets most out of reading history books [1:06:14] Some of my recommended biographies and histories [1:08:40] Advice Kevin gives to entrepreneurs that very few actually take [1:10:09] Other mistakes Kevin sees entrepreneurs and creators making [1:14:29] What would Kevin’s billboard say? [1:16:58] Parting thoughts [1:21:32] This podcast is brought to you by Helix Sleep. Visit Helixsleep.com/TIM and take the simple 2-3 minute sleep quiz to get started, and the team there will build a mattress you’ll love. The mattress arrives within a week, and the shipping is completely free. You can try the mattress for 100 nights, and if you’re not happy, they’ll pick it up and offer a full refund. To personalize your sleep experience, visit Helixsleep.com/TIM and you’ll receive up to $125 off your custom mattress. This podcast is brought to you by FreshBooks. FreshBooks is the #1 cloud bookkeeping software and the easiest way to send invoices, get paid, track your time, and track your clients. Right now you can get a free month of complete and unrestricted use. You do not need a credit card for the trial. To claim your free month and see how the brand new Freshbooks can change your business, go to FreshBooks.com/Tim and enter “Tim Ferriss” in the “how did you hear about us” section. SUBSCRIBE: http://bit.ly/1dSzTkW About Tim Ferriss: Tim Ferriss is one of Fast Company’s “Most Innovative Business People” and an early-stage tech investor/advisor in Uber, Facebook, Twitter, Shopify, Duolingo, Alibaba, and 50+ other companies. He is also the author of five #1 New York Times and Wall Street Journal bestsellers: The 4-Hour Workweek, The 4-Hour Body, The 4-Hour Chef, Tools of Titans and Tribe of Mentors. The Observer and other media have named him “the Oprah of audio” due to the influence of his podcast, The Tim Ferriss Show, which has exceeded 300 million downloads and been selected for “Best of iTunes” three years running. Connect with Tim Ferriss: Sign up for "5-Bullet Friday" (Tim's email newsletter): https://go.tim.blog/5-bullet-friday-1/ Visit the Tim Ferriss PODCAST: https://tim.blog/podcast/ Visit the Tim Ferriss BLOG: https://tim.blog/ Follow Tim Ferriss on TWITTER: https://twitter.com/tferriss/ Follow Tim Ferriss on INSTAGRAM: https://www.instagram.com/timferriss/ Like Tim Ferriss on FACEBOOK: https://www.facebook.com/TimFerriss/

Tim FerrisshostKevin Systromguest
Apr 25, 20191h 22mWatch on YouTube ↗

Summaries, chapters, transcripts, and FAQs on this page are made by uListen, not YouTube.

CHAPTERS

  1. 0:15 – 4:53

    Books Kevin Gifts: Principles and The Lean Startup

    Tim asks which books Kevin gives to others. Kevin names Ray Dalio's Principles and Eric Ries's The Lean Startup, and explains that "do the simple thing first" was Instagram's number two value after community.

    • •Kevin gifts Principles by Ray Dalio, calling it a guide to life and business
    • •He first skimmed a PDF of Principles and only read the book a year and a half later
    • •Tim notes Bridgewater's unusual practices, such as recording meetings
    • •Kevin and Mike both read The Lean Startup
    • •Instagram's top values were community first, then do the simple thing first
  2. 4:53 – 8:10

    Do the Simple Thing First: The Server Sharding Story

    Kevin explains why people overcomplicate things and gives an Instagram example. The team spent four months moving to a fancy auto-sharding database, then Mike solved the problem in two hours with a simple even/odd user ID file.

    • •People make their lives harder than necessary, in finance and in startups
    • •Small teams tend to over-optimize and pre-build fixes for problems that break differently
    • •Instagram's data outgrew one server and the team adopted a complex auto-sharding technology
    • •Mike wrote a simple even/odd ID split that worked right away
    • •Executives often think management quality is judged by the complexity of decisions
  3. 8:10 – 15:16

    The Origin of Instagram: From Burbn to Photos and Filters

    Kevin tells how Instagram grew out of the failing check-in app Burbn. They cut every feature except photos, and his wife's comment led him to add filters.

    • •Kevin wanted to be his own boss and built a check-in app called Burbn
    • •After about three months with Mike, they pivoted by removing features rather than changing everything
    • •They listed what exists and what sucks, and saw photo sharing as a greenfield opportunity
    • •The first version had no filters; Kevin's wife said her photos weren't good enough
    • •He built the first filter, X-Pro2, that same day, and even a slow filter was fine
  4. 15:16 – 19:30

    Mayfield Fellows Lessons and Learning by Doing

    Tim asks about earlier experiences, starting with the Mayfield Fellows program at Stanford. Kevin describes the program and says its lessons were to never assume a no, to actually start something, and that real experience beats books.

    • •Mayfield takes about 12 students a year for case studies, a startup internship, and a debrief
    • •Kevin got in because he had started a Stanford-only Craigslist competitor
    • •Lesson: put your name in, and actually start the startup
    • •Nothing substitutes for real experience, though books are an adjunct
  5. 19:30 – 23:57

    Personality Testing and How Kevin Reads

    Kevin explains the personality test he took after talking with Ray Dalio, which showed he learns best by reading. He then describes Mortimer Adler's How to Read a Book and the books piled by his bed.

    • •The test is a Myers-Briggs variant that Bridgewater gives to everyone who joins
    • •It confirmed he learns by reading rather than lectures or conferences
    • •How to Read a Book advises studying the table of contents and structure first
    • •Kevin reads chapter-ending paragraphs to learn the overall arc, except for thrillers
    • •His bedside stack includes books on politics math, flying, and quantitative finance
  6. 23:57 – 29:13

    Odeo and Lessons from Ev Williams

    Kevin describes his Mayfield internship at Odeo, the podcast directory that pivoted into Twitter. He discusses what he observed in Ev Williams: determination, calm under pressure, work ethic, and willingness to call it.

    • •Odeo's co-founders were Evan Williams and Noah Glass, and Jack Dorsey joined while Kevin interned
    • •Kevin says timing is everything and is the hardest thing to predict
    • •Ev was calm under fire, determined, and hardworking, sending the team to a David Allen seminar
    • •Ev's willingness to pivot Odeo informed Kevin's own pivot from Burbn
  7. 29:13 – 33:54

    Why Most Successes Are Pivots

    Tim asks how to know when to stop a project. Kevin argues most successful companies began as something else and that entrepreneurship is about failing quickly and adapting, while Tim adds Post-it and Viagra examples.

    • •The Wayback Machine shows YouTube started as a dating site and Facebook began as Facemash
    • •Kevin says Google may be the one counterexample to the pivot pattern
    • •It's hard to know what works before putting it in people's hands
    • •Successful entrepreneurs are equipped to change quickly instead of sticking out of ego
    • •Tim cites Post-it Notes and Viagra as repurposed failures
  8. 33:54 – 45:47

    Pressure-Testing Ideas and Seeking Honest Feedback

    Kevin explains that proving yourself wrong is key to knowing you're right and that there is no Midas touch. He and Tim discuss how people avoid conflict and how to solicit honest feedback, including cutting 10-20%, 360 reviews, and banning the number 7.

    • •Kevin tries to prove his own ideas wrong and assumes most ideas are bad, so editing is key
    • •People avoid honesty, like telling a server everything was great
    • •A new hire gave Kevin feedback on his talks, including smiling more and slowing down
    • •The more senior you are, the less feedback you get, so you must dig for it and say thank you
    • •Tim and Kevin discuss 360 interviews and asking for ratings of 1 to 10 with no 7
  9. 45:47 – 55:13

    Tough Times: Getting Back Up and Selling Instagram

    Kevin says founders face the same worries as everyone, and describes early rejections and being counted out after the 2012 sale. He says he stayed six years to prove people wrong and that his motivator is self-challenge more than competition.

    • •Entrepreneurs still struggle with doubt, and failures continue regardless of success
    • •Early on designers wouldn't join, investors backed competitors, and people doubted photos
    • •They kept going because they loved what they were doing, and had no other option
    • •After the 2012 sale with 13 employees, people said it was over; Kevin stayed six years
    • •His personality test showed high 'challenge' and low 'competition' motivation
  10. 55:13 – 1:04:18

    Learning to Manage: Hiring Up and The Goal

    Kevin explains he managed by hiring people far better than himself and focusing on vision. He describes decision-making sessions inspired by The Goal, treating pending decisions like inventory stuck in front of a bottleneck.

    • •Kevin managed about three people when the company sold
    • •His philosophy is to hire people who could someday have his job
    • •He managed vision and direction and asked his team how to get there
    • •The Goal teaches that the slowest process limits a system's output
    • •Instagram held sessions to work through an inventory of pending decisions
  11. 1:04:18 – 1:10:09

    Choosing Books: Nonfiction, History, and Lessons of History

    Kevin describes how he picks books by wanting an outcome, reads only nonfiction, and abandons weak ones. He says he wants to read more history, and he and Tim discuss Lessons of History and other biographies.

    • •Kevin doesn't read fiction and chooses nonfiction based on skills he wants to learn
    • •He uses Amazon reviews and will drop a book a quarter of the way in
    • •He wants to read more history because patterns recur across lives
    • •Lessons of History by Will and Ariel Durant is short and excellent
    • •Tim recommends Genghis Khan and the Making of the Modern World and David McCullough's biographies
  12. 1:10:09 – 1:16:58

    Advice Entrepreneurs Ignore: Solve a Problem and Don't Go Alone

    Tim asks what advice entrepreneurs rarely follow. Kevin says to solve a real problem rather than chase trends, and names going it alone as a common mistake, while cautioning that every rule has counterexamples.

    • •Ideas are not companies; start with a problem someone actually has
    • •Warning signs include leaning on trends like AI or crypto without a clear problem
    • •A problem may already be solved well, or too few people may have it
    • •Not having a team makes it harder to get back up
    • •Tim notes each rule has counterexamples, so choose ones fitting your values
  13. 1:16:58 – 1:22:57

    The Billboard Message: Follow Your Passion and Closing

    Asked what he would put on a billboard, Kevin says follow your passion and don't let people talk you out of it. He adds that you should love the outcome you're shooting for rather than every day, and the show wraps up.

    • •Kevin's billboard message is follow your passion, after thinking through the constraints
    • •People predicted Instagram's demise even late in its life
    • •Perspective on the shortness of life helps you see what matters
    • •Love what you're shooting for, not necessarily every day of the work
    • •Kevin's closing ask is to tell your friends about the podcast

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