Uncapped with Jack AltmanBret Taylor on AI and the Future of Software | Ep. 42
Episode Details
EPISODE INFO
- Released
- February 19, 2026
- Duration
- 1h 0m
- Channel
- Uncapped with Jack Altman
- Watch on YouTube
- ▶ Open ↗
EPISODE DESCRIPTION
Bret Taylor is the founder and CEO of Sierra, an AI agent company transforming customer service. Bret’s legendary career includes being CTO of Meta, co-CEO of Salesforce, chairman of the board at OpenAI, co-creating both Google Maps and the Like button, and founding three companies. We unpacked the so-called “SaaS-pocalypse” and what AI agents mean for the future of enterprise software. We talked through the shift from systems of record to autonomous agents, outcome-based pricing, platform transitions, Codex and the transformation of software engineering, and who is structurally positioned to win in the next era of AI. Timestamps: (0:00) Intro (0:20) The SaaS-pocalypse and systems of record (12:34) Sierra's competitive landscape (17:05) Outcomes-based pricing (24:22) The rapid evolution of AI support technology (28:21) Young founders vs. experienced founders (34:12) Beyond support: The full customer lifecycle (38:47) Codex and the future of software engineering (51:49) OpenAI and advertising (54:59) How to run a board Links: https://x.com/btaylor https://x.com/jaltma https://uncappedpod.com/ Email: friends@uncappedpod.com
SPEAKERS
Bret Taylor
guestJack Altman
host
EPISODE SUMMARY
In this episode of Uncapped with Jack Altman, featuring Bret Taylor and Jack Altman, Bret Taylor on AI and the Future of Software | Ep. 42 explores bret Taylor: AI agents reshape SaaS moats, pricing, and teams fast Taylor frames the “SaaSmageddon” narrative as market anxiety about shifting moats, not a blanket indictment of SaaS companies.
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