Why not asking for what you want is holding you back | Kenneth Berger (exec coach, first PM @Slack)

Why not asking for what you want is holding you back | Kenneth Berger (exec coach, first PM @Slack)

Lenny's PodcastMay 19, 20241h 13m

Lenny Rachitsky (host), Kenneth Berger (guest)

The core skill of asking for what you want and why it mattersHow to figure out what you actually want (complaints, dreams, integrity)Effective ways to ask: clear, humble, direct, and relationally awareAccepting and interpreting responses (especially no and non–‘hell yes’)Managing fear, resistance, people-pleasing, and control-freak tendenciesKenneth’s Slack story: being fired three times and lessons on integrityImplications for founders, first PMs, and high-achieving professionals

In this episode of Lenny's Podcast, featuring Lenny Rachitsky and Kenneth Berger, Why not asking for what you want is holding you back | Kenneth Berger (exec coach, first PM @Slack) explores unlocking Career Fulfillment By Simply Asking For What You Want Kenneth Berger, former first PM at Slack turned executive coach, argues that most career and life dysfunction stems from not clearly asking for what you want—and not being able to hear the true response. He lays out a simple but demanding loop: articulate what you want, ask for it intentionally, and fully accept the response (usually a no) as data, not a verdict. Berger illustrates how people-pleasing, control-freak tendencies, fear of conflict, and attachment to being right all block this skill, sharing his own story of being effectively fired three times from Slack as a case study. He emphasizes integrity, emotional regulation, and shifting from fear-based motivation to vision-based motivation as the path to sustainable high performance and fulfillment.

Unlocking Career Fulfillment By Simply Asking For What You Want

Kenneth Berger, former first PM at Slack turned executive coach, argues that most career and life dysfunction stems from not clearly asking for what you want—and not being able to hear the true response. He lays out a simple but demanding loop: articulate what you want, ask for it intentionally, and fully accept the response (usually a no) as data, not a verdict. Berger illustrates how people-pleasing, control-freak tendencies, fear of conflict, and attachment to being right all block this skill, sharing his own story of being effectively fired three times from Slack as a case study. He emphasizes integrity, emotional regulation, and shifting from fear-based motivation to vision-based motivation as the path to sustainable high performance and fulfillment.

Key Takeaways

Use your complaints to uncover what you really want.

Every complaint implies a dream of a better reality; instead of dismissing or suppressing complaints, treat them as raw input, then explicitly articulate the improved outcome you’re actually longing for.

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Articulate your desires clearly before you ever ask.

Most people skip straight to action or avoidance without naming what they want in plain language; taking time to define the outcome you want—beyond ‘it’s fine’ or unrealistic fantasies—aligns your actions with integrity.

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Ask intentionally: be direct, humble, and relationship-aware.

Avoid both mind-reading (never asking) and entitlement (ordering); instead, state what you want plainly, acknowledge it may not be the other person’s call or preference, and invite their honest response.

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Treat anything short of a ‘hell yes’ as a no—and explore why.

Lukewarm maybes lead to missed deadlines, flaked commitments, and resentment; when you sense hesitation, explicitly ask, “What would make this a hell yes for you? ...

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Accept responses as data, not judgments on your worth.

Most asks will get a no, and over-accepting (“it’s no forever”) or under-accepting (“they said no but I’ll push anyway”) both backfire; emotionally regulating around no lets you learn, iterate the ask, or try somewhere else.

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Integrity is saying what you think and feel, even when it’s risky.

Staying ‘nice’ by swallowing feedback, disagreements, or ambitions leads to long-term suffering and stuckness; fully expressing what you think, feel, and want—without guarantee of getting it—keeps you in integrity and reduces regret.

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Fear is a poor long-term motivator; shift to vision-based drive.

Many high achievers believe their anxiety about not being good enough is what makes them successful; Berger argues that sustainable performance comes from pursuing a compelling vision, not constantly running from fear.

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Notable Quotes

Every complaint implies a dream.

Kenneth Berger

It’s not a yes unless it’s a hell yes.

Kenneth Berger

All you have to do to turn it around is ask for what you want.

Kenneth Berger

I spent that year being fully out of integrity with myself.

Kenneth Berger

Fear is for when there’s a tiger chasing you—and there’s no tiger in the room.

Kenneth Berger

Questions Answered in This Episode

What is one persistent complaint I have about work, and what ‘dream’ does it reveal about what I actually want?

Kenneth Berger, former first PM at Slack turned executive coach, argues that most career and life dysfunction stems from not clearly asking for what you want—and not being able to hear the true response. ...

Get the full analysis with uListen AI

Where in my career am I confusing being ‘nice’ or ‘low drama’ with staying out of integrity by not speaking up?

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What important outcome do I want badly enough that I’m willing to risk hearing no repeatedly while iterating my ask?

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How often am I accepting lukewarm maybes instead of pushing toward a true ‘hell yes’ or a clear no?

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If I stopped using fear of not being good enough as my primary motivator, what vision or desire would I choose to drive me instead?

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Transcript Preview

Lenny Rachitsky

You were famously the first PM at Slack and then you ended up transitioning into executive coaching.

Kenneth Berger

For me, the impact was about making this work sustainment so that we're not burning out or selling out, but actually able to pursue these hard goals that we have in startups.

Lenny Rachitsky

What we're gonna be talking about today is your personal magnum opus, the output of 10 plus years as a founder and operator and seven plus years as a coach. The core idea is...

Kenneth Berger

Ask for what you want. Turns out when you actually ask for what you want out loud, you're (laughs) much more likely to get it.

Lenny Rachitsky

You're hired. How do you know that this is something you need to be working on?

Kenneth Berger

If you're more in the people pleasing camp, maybe you're used to not asking at all. You're hoping that people are reading your mind and if you're sort of more in the control freak camp, maybe you're used to ordering people around and saying, "Go do this now."

Lenny Rachitsky

How do you know what you want?

Kenneth Berger

Complaints are great inspiration. Every complaint implies a dream. Let me envision that better future. Let me think about what's an effective way to actually move towards that. See what it's like to not be sort of living in fear all the time.

Lenny Rachitsky

(instrumental music) Today my guest is Kenneth Berger. Kenneth coaches startup leaders to help them avoid burnout and live the life that they want. He was the first product manager at Slack and spent over 10 years in tech before transitioning into coaching. His core focus with leaders is to help them learn how to ask for what they want. This sounds really simple, but as you'll hear in our chat, this one skill is at the core of so many of the struggles that people have in their career and in their life. Kenneth shares a ton of very tactical advice to help you figure out what it is you want, how to overcome the resistance that comes with asking for what you want, how to actually ask for what you want effectively, why the most important step is hearing the response that you get when you ask for what you want, and all of the things that will change in your life if you get better at this one skill. Kenneth also shares the story of him being fired three times from Slack, which is hilarious. With that, I bring you Kenneth Berger after a short word from our sponsors. And if you enjoy this podcast, don't forget to subscribe and follow it in your favorite podcasting app or YouTube. It's the best way to avoid missing future episodes and it helps the podcast tremendously. Let me tell you about our product called Sidebar. The best way to level up your career is to surround yourself with extraordinary peers. This gives you more than a leg up, it gives you a leap forward. This worked really well for me in my career and this is the Sidebar ethos. When you have a trusted group of peers, you can discuss challenges you're having, get career advice, and just gut check how you're thinking about your work, your career, and your life. This was a big trajectory changer for me, but it's hard to build this trusted group of peers. Sidebar is a private, highly vetted leadership program where senior leaders are matched with peer groups to lean on for unbiased opinions, diverse perspectives, and raw feedback. Guided by world-class programming and facilitation, Sidebar enables you to get focused tactical feedback at every step of your career journey. If you're a listener of this podcast, you're already committed to growth. Sidebar is the missing piece to catalyze your career. 93% of members say Sidebar helped them achieve a significant positive change in their career. Why spend a decade finding your people when you can meet them at Sidebar today? Join thousands of top senior leaders who have taken the first step to career growth from companies like Microsoft, Amazon, and Meta by visiting sidebar.com/lenny. That's sidebar.com/lenny. This episode is brought to you by Webflow. We're all friends here, so let's be real for a second. We all know that your website shouldn't be a static asset. It should be a dynamic part of your strategy that drives conversions. That's business 101. But here's a number for you. 54% of leaders say web updates take too long. That's over half of you listening right now. That's where Webflow comes in. Their visual first platform allows you to build, launch, and optimize web pages fast. That means you can set ambitious business goals and your site can rise to the challenge. Learn how teams like Dropbox, IDEO, and Orangetheory trust Webflow to achieve their most ambitious goals today at webflow.com. Kenneth, thank you so much for being here. Welcome to the podcast.

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